GROUP ASSIGNMENT: MINI PROJECT

Faculty : MECHANICAL ENGINEERING

Program Code : EM220

Group : EMD7M5A

Course : OCCUPATIONAL SAFETY AND HEALTH

Semester : MARCH – JULY 2020

Students Name : FREDNICKKY BLARE

(2017717733)
MOHAMAD ZULHAIRI BIN MOHD NOR
(2016537659)
MUHAMMAD AIMAN BIN SABREE
(2016340457)
MUHAMMAD HAZIQ ZUHDI BIN SOHAIMI
(2016656252)
NURALYAA ZAHIRA BINTI NAWI
(2016301121)

Submitted to:
DR. ALIAS MOHD SAMAN

Submission Date:
31st-05-2020
Report -Assessment Criteria
LECTURER NAME DUE DATE SUBMISSION REMARKS
DATE
Dr. Alias Mohd Saman 13/06/2020

No Name Student ID GROUP NO

1 Frednickky Blare 2017717733 EMD7M5A
2 Mohamad Zulhairi Bin Mohd Nor 2016537659 EMD7M5A
3 Muhammad Aiman Bin Sabree 2016340457 EMD7M5A
4 Muhammad Haziq Zuhdi Bin Sohaimi 2016656252 EMD7M5A
5 Nuralyaa Zahira Binti Nawi 2016301121 EMD7M5A

GENERAL LEVEL POOR MARGI ACCEPT GOO EXCELLE

NAL ABLE D NT
GUIDELINE
S: Scale 1-2 3-4 5,6 7,8 9,10

PO Assessment Criteria Weight Scale (y) Total= w * y

(Report) (w)
PO6 Introduction 10
Content/ Diagrams/Figures/ Discussion and Conclusion
PO6 Part A 20
PO6 Part B 20
PO6 Part C 20
PO6 Part D 15
PO6 Format, Language and 15
Organization
References and citation
TOTAL 100%

REMARKS:

ii
Presentation - Assessment Criteria
LECTURER NAME DUE DATE SUBMISSION REMARKS
DATE
Dr. Alias Mohd Saman 13/06/2020

No Name Student ID Group No

1 Frednickky Blare 2017717733 EMD7M5A
2 Mohamad Zulhairi Bin Mohd Nor 2016537659 EMD7M5A
3 Muhammad Aiman Bin Sabree 2016340457 EMD7M5A
4 Muhammad Haziq Zuhdi Bin Sohaimi 2016656252 EMD7M5A
5 Nuralyaa Zahira Binti Nawi 2016301121 EMD7M5A

GENERAL LEVEL POOR MARGINA ACCEPTAB GOOD EXCELLENT

GUIDELINES: L LE
Scale 1-2 3-4 5,6 7,8 9,10

Report type/ PO Assessment Criteria Weight Scale Total=

(Planning, Communication and
Due date (w) (y) w*y
Presentation )
Presentation PO9 Content and Subject Knowledge
• Introduction and topics are well
defined.
• Details meet expectations:
• Writing Mechanics 50
• The Student demonstrates full
knowledge or comprehensive
understanding of the subject

PO9 Supporting items such as Use of

presentation aids
• Adequate and creative
• Quality, clarity and effectiveness 20
of the graphics and items that
support the presentation

PO9 Organization and Presentation skills

• Topics sequence is logical and easy
to follow.
• Good elocution and eye-contact 20
• The Flow is smooth and no
spelling/pronunciation errors.
• Voice is clear and easily heard.
PO9 Discipline and Teamwork
• Personal appearance
• Enthusiastic, prepared and proactive. 10
• Effort organized and shared among
members
TOTAL 100%

iii
 Table of Content

Descriptions Page
Report Evaluation Form ii
Presentation Evaluation Form iii
List of Figure v
List of Table v
1.0 Introduction 1
Part A 2.0 The Facilities for Occupational Safety and Health 5
2.1 Facilities for OSHA That Exist / Should Exist on Site 5
2.2 Relevant act and Regulation 6
2.3 Facilities prevent hazard, safety equipment, PPE 7
2.4 Maintenance program and communication tool available 10
Part B 3.0 Type of Hazards That May Occur and How to Avoid 12
3.1 Chemical Hazard 12
3.2 Ergonomic Hazard 13
3.3 Psychological Hazard 14
3.4 Physical Hazard 15
3.5 Biological Hazard 16
Part C 4.0 The Procedures and Activities Need to Be Carried Out in The Event 18
of An Incident Has Occurred
4.1 The Emergency Procedures 24
Part D 5.0 OSH Management System 25
5.1 Safety and Health Policy 27
5.2 Health, Safety and Environment (HSE) Implementation Program 27
5.3 Flowchart 29
5.4 Safety Committee 30
5.5 Awareness/Training Program 30
References
Appendix

iv
 List of Figures

Description Page
Figure 1.0: Shows the organization chart 1
Figure 1.1: Shows the logo of UMW Holdings Bhd 4
Figure 1.2: Shows the factory of Assembly Services Sdn Bhd 5
Figure 3.0: Shows the flowchart of chemical hazard 12
Figure 3.1: Shows the flowchart of ergonomic hazard 13
Figure 3.2: Shows the flowchart of physiological hazard 14
Figure 3.3: Shows the flowchart of physical hazard 15
Figure 3.4: Shows the flowchart of biological hazard 16
Figure 3.5 Shows the HIRAC Form 17
Figure 4.0: Shows the employee incident report template 18
Figure 4.1: Shows the flowchart of accident related to poisoning or disease at 19
work
Figure 4.2: Shows the flowchart of emergency evacuation event 20
Figure 4.3: Shows the flowchart of Rescue/ ambulance/ medical support 21
Figure 4.4: Shows the flowchart of case of compensation and insurance claim 22
Figure 4.5: Shows the flowchart of production shutdown 23
Figure 5.0: Shows OSH Elements 26
Figure 5.1: Shows documents Inspection Policy 27
Figure 5.2: Shows activities done on the implementation of HSE 28
Figure 5.3: Shows implementation of HSE programs 29
Figure 5.4: Shows the flowchart 29
Figure 5.5: Shows compilations of safety-first rules 31

List of tables

Descriptions Page
Table 1.0: Shows the work distribution among team members 3
Table 2.0: Shows the descriptions of the facilities 7
Table 2.1: Shows regulations and description 8
Table 5.0: Shows list of PPE used in the company 33

v
1.0 INTRODUCTION

This segment will describe the general of the mini project about, how the task distributed evenly
between them and some background details about the company conducted.

BRIEFING THE PROJECT

Service and manufacturing industry sectors in Malaysia are the key driven to the growth of
economic of Malaysia and the main trading in industry. Occupational safety and health are
mandatory applied to all industry whether the business is small and medium enterprise or the
international industries. The implementation of occupational safety and health acts are giving
positive impact and fairness to the employees because the employers must guarantee the safety
and health of theirs employees. The purpose of the mini project is to expose the students how the
industry applied the occupational safety and health acts in their workplace and how they tacky the
acts to be applied in reality. The understanding of the students is improved by did some research
and background of the company.

THE ORGANIZATION CHART OF TEAM MEMBERS

Muhammad Zulhairi
(Leader)

Nuralyaa Zahira
(Secretary)

Frednickky
Muhammad Muhammad
Blare
Aiman Haziq

Figure 1.0: Shows the organization chart

1
THE PROCESS OF THE STUDY

Before the movement control order enforced due to Covid-19 hits around the world. The
study supposed to be conducted through interview session. Our group is successful to get an
appointment for site visit and interview session with UMW assembly factory and the date was 25th
March 2020. Unfortunately, the appointment is cancelled because the movement control order was
enforced on 18th March 2020 and the learning process changed into online learning. The
circumferences during conducting the study are limited information and limited time to do some
research about the company. Some information is not revealed on internet due to privacy and
confidential. The understanding how the company implemented the occupational safety and health
acts not fully achieved. The way conducting the study was changed into fully online. Most of
information gets on website, and the meeting online between members through application google
meet also conducted. The objective of the meeting online is to clear the understanding between the
team members about the task given and to follow up the work progress each member and to tally
the information between each other. Beside the meeting online, the question and answer are
continued on WhatsApp’s group because the limited of line connection.

Some of team members seeking other group member in classroom for advice and
suggestion. Even the limitation of information, the relationship and teamwork improved because
the communication is continuing and keep support each other by provide the information needed
for the member that did not have a good connection in their place. Lecturer also provided a clear
information regarding the task given and open to be ask through WhatsApp or online learning
session. This give moral support to the group for accomplished the mini project.

2
TASK DISTRIBUTION

NAME DESCRIPTION
FREDNICKKY BLARE Before Movement Order Control (MCO)
• Handle the confirmation letter from
faculty
• Gets the sign from lecturer
During MCO
• Doing the Part D and compile the
references
MOHAMAD ZULHAIRI BIN MOHD NOR Before Movement Order Control (MCO)
• Construct the questions needed
during interview session
During MCO
• Doing the Part B
MUHAMMAD AIMAN BIN SABREE Before Movement Order Control (MCO)
• Construct the questions needed
during interview session
During MCO
• Doing the Part A
MUHAMMAD HAZIQ ZUHDI BIN Before Movement Order Control (MCO)
SOHAIMI • Contacted the company for site visit
• Set the site visit date and get
confirmation from company
During MCO
• Doing the Part C
NURALYAA ZAHIRA BINTI NAWI Before Movement Order Control (MCO)
• Set appointment with lecturer and get
the details about mini project
• Distribute the task between team
member
During MCO
• Doing the Introduction and compile
the report
• List out the necessary and objectives
each meeting
• Reminding each member about the
progress
Table 1.0: Shows the work distribution among team members

3
COMPANY BACKGROUND

UMW Holdings Bhd was found by Chia Yee Soh around 1917. During that era, he was
young man with skills in auto-mechanics and opened a small store at Orchard Road in Singapore.
After several years, he gained trust form local people and international company to collaborate.
That the highlight history during the growth of the company. Nowadays, this company expand
their business into international level, the company expands to Singapore, Indonesia, Myanmar,
Vietnam, Papua New Guinea, China and India. UMW Holdings Berhad is one of the largest multi-
industrial in Malaysia. Their business involved in automotive, equipment, and manufacturing &
engineering sectors. The growth keeps rising due to collaboration with international company such
as Toyota and become the only one distributor of Bently cars.

Figure 1.1: Shows the logo of UMW Holdings Bhd

The company handle their business with integrity and honest when applying the sustainable
concept in their nature of business. Their growth due to practice hand in hand for inspiring vibrant
ideas, through nurturing untapped potential, via rewarding partnerships and by maintaining a high
level of quality. The global international company did practise the occupational safety and health
acts because they believe to improve the quality of production must serve the best work
environment. In their philosophy, every problem occurred that could affect the safety and health
of their employees will solve immediately and investigation will enforce. Recently, the company
facing noise pollution in their workplace especially in factory, they cater the problem with dignity
and honesty. The high management of the company believe in practicing the highest ethical
standards will give affect the productivity of employees and will give a good image of company
to investor. The occupational safety and health acts not only applied in office but also applied in

4
factory. For the case study, the automotive assembly factory is chosen. The factory under UMW
Holdings Bhd.

The main headquarters of the company is located at UMW CORPORATION SDN. BHD.
Menara UMW,Jalan Puncak, Off Jalan P Ramlee,50250 Kuala Lumpur. The company has several
factorise at Shah Alam, one of it is at Persiaran Kemajuan, Selangor, 40200 Shah Alam. UMW
Toyota Motor Sdn Bhd. The president of UMW Toyota Motor Sdn Bhd is Ravindran Kurusamy
and this company is handling in distribution and marketing of brand Toyota. The company has
three subsidiaries under itself. For assembly the parts of the Toyota cars are Assembly Services
Sdn Bhd located at Taman Perindustrian Bukit Raja, 41050 Klang, Selangor, this factory only
focusing in assembly process. Producing components for assembling process is handled by
Automotive Industries Sdn Bhd (AISB) Plant 1 and located at Jalan Batu Tiga Lama, Taman
Perindustrian Subang Utama, 41300 Klang, Selangor, the company producing world-class
automotive components in Malaysia by produce of high-quality products while eliminating
unnecessary waste. For special components such as car seats, door trims, package trays and tool
bags are handling by Toyota Boshoku UMW Sdn Bhd (TBU) and located at Jalan Sepana 15/3,
Seksyen 15, 40200 Shah Alam, Selangor. Automotive sector is major in assembly the Toyota’s
car parts. The UMW Holdings Bhd is partnership with Toyota Motor Corporation of japan, they
got exclusively in assembly the cars of Toyota and Lexus models. Beside the Toyota, the UMW
Holdings Bhd also collaboration with Perodua company.

Figure 1.2: Shows the factory of Assembly Services Sdn Bhd

Assembly Services Sdn Bhd is the factory that supposed to be site visit before the MCO,
choose this factory as main site visit because the factory might give information and understanding
about occupational safety and health because the factory functions primarily as the assembler and
accessory fitting experts for Toyota vehicles in both the local and international markets.

5
PART A

2.0 THE FACILITIES FOR OCCUPATIONAL SAFETY AND HEALTH

Each construction site worker has the right to the welfare facilities provided by his
employer. Welfare is a fundamental necessity for employees and required by law. The employer
will consider the availability of welfare services, their place on site and how they will be managed
at the planning and preparation phases.

2.1 Facilities for OSHA That Exist / Should Exist on Site

Facilities Descriptions
Toilets • Every toilet should have running water, connected to main
water and drainage systems
• The toilet area should have good air ventilation
• Clean and good condition
• Separate men and women

Washing facilities • Suitable and appropriate washing facilities like showers if

needed by the nature of the job or for reasons of health
• The floors at the washing facilities must be made of
impermeable material and adequately graded for successful
drainage
• Have good ventilation and keep clean

Drinking water • Any supply of drinking water must be clearly marked with
an appropriate sign indicating that the water is safe for
drinking and that such supply is renewed daily and that all
necessary precautions are taken to prevent contamination of
water and vessels

6
 Changing area and • Available for all workers if they need to wear special
personal lockers uniforms due to exposed to contamination
• Provided separate changing room between men and women

Rest area for • Suitable space provided with table and chair for workers
workers • excellent air flow with air conditioner

Table 2.0: Shows the descriptions of the facilities

2.2 Relevant act and Regulation

Relevant Act and Regulation Description

Factories and Machinery (Noise Exposure) • Date of coming into operation: 1
Regulation 1989 February 1989
• Scope application: Applicable to the
factories where any person employed
there exposed to the noise over limit
• Permissible Exposure limit: no
employee exposed to the sound level
exceeding 90dB daily
• No employee exposed to the sound
level exceeding 115 dB at any time
• Peak sound not exceeding 140dB
• Employee training: 2 years once for
them exposed at 85 dB level or more
• Audiometric testing: frequency testing
starts from 500 Hz to 6000Hz
• Penalty: fine below RM 1000

7
 Occupational Safety and Health (Noise • Occupational Safety and Health
Exposure) Regulation 2019 (Noise Exposure) Regulation 2019
• Date of coming into operation: 1 June
2019
• Scope application: applicable to all
work place except air forces and
commerce ship
• Permissible Exposure limit: no
employee exposed to the sound level
exceeding 85dB daily
• No employee exposed to the sound
level exceeding 115 dB at any time
• Peak sound not exceeding 140dB
• Employee training: 1 year once for
them exposed at 82dB level or more
• Audiometric testing: frequency testing
starts from 500 Hz to 8000Hz
• Penalty: fine RM10000 or jail 1 year
or both

Table 2.1: Shows regulations and description

2.3 Facilities prevent hazard, safety equipment, PPE

Effective controls protect workers against hazards help avoid injuries, illnesses and
incidents minimize or eliminate risks to safety and health and help employers provide safe and
healthy working conditions for workers.

Action item 1: identify control options

• observing monitoring mechanisms used in other industries to decide whether they will be
successful at your place of work.

8
 • Get feedback from workers who can recommend and analyse approaches based on their
knowledge of services, equipment, and work processes.

Action item 2: select controls

• Eliminate: able to prevent all the serious hazard bring to the fatalities immediately
• Substitution: replacing something hazardous chemical at the workplaces with not
hazardous
• Engineering controls: Quarantine workers who exposed to hazard
• Administrative controls: change the procedures, workers training and warning labels at the
workplaces
• PPE: last defence of the workers as the equipment to protect from contamination

Action item 3: develop the hazard control plan

• A hazard management strategy specifies how the safeguards chosen should be applied.
Next there should be an appropriate strategy to fix significant hazards. Interim controls
may be appropriate, but the ultimate goal is to ensure successful long-term hazard
management. Progress towards completion of the control plan and periodically is essential

Action item 4: select controls to protect workers

• The hazard control strategy will include measures aimed at protecting workers during non-
routine operations and predictable emergencies. These could include fires and explosions,
depending on your workplace or chemical releases and hazardous material spills

Action item 5: implement selected control at the workplace

• When prevention and monitoring steps have been established, they will be enforced
according to the strategy for the management of hazards.

9
Action item 6: follow up to ensure the controls effective

• In order to ensure that control measures are and remain effective, employers should
monitor progress in implementing controls, inspect and evaluate controls once installed,
and follow routine practices of preventive maintenance.

Personal Protective Equipment

• Safety helmet
• Eye goggles
• Full face visor / fluid repellent facemask
• FFP3/N95 respirators
• Ear protectors
• Long sleeved Disposable gown
• Gloves
• Apron

2.4 Maintenance program and communication tool available

Action 1: establish effective communication

• Each host employer develops and implements a protocol to ensure that there is sharing of
information on on-site hazards and the hazard management measures in place. Therefore,
all on-site employees are aware of occupational risks, and the strategies and procedures
required to monitor exposures.
• The host employer communicates with contractors and staffing agencies to determine
which parts of the safety and health program will be implemented and maintained among
them, in order to ensure protection of all on-site workers before work begins. Such
determinations may be used in contract agreements which describe the parties'
relationships.

10
 • The host employer develops and implements protocols for the sharing of information with
contractors and staffing agencies on workplace hazards and the steps taken to avoid or
monitor these hazards
• Contractors and staffing agencies routinely provide the host employer with any information
received by their workers about accidents, diseases, risks or problems and the outcomes of
any monitoring or pattern analysis they conduct.
• The host employer grants contract contractors and staffing companies the right to perform
site audits and inspections, and access reports of accident and sickness, as well as other
information on safety and health.

Action 2: establish effective coordination

• Host employers, contractors, and staffing agencies coordinate work planning, scheduling,
and resolving differences between programs to identify and address any concerns or
conflicts that might impact on safety and health.

11
PART B

3.0 TYPE OF HAZARDS THAT MAY OCCUR AND HOW TO AVOID

A hazard is any source of potential damage, harm or adverse health effects on something
or someone under certain conditions at work. Employees may be exposed to the broad range of
workplace hazards from accident to the more harmful hazards.

Hazards in the workplace can be found in a variety of forms including ergonomic, chemical,
psychological, physical and biological. UMW is fully committed to health, safety and
environmental (HSE) programmes and take all necessary measures to ensure a safe and healthy
working environment for its employees according to the Group Safety and Health policy.

3.1 Chemical Hazard

In UMW chemical solution is one of the major involvements either in experimental

or maintenance process. For instance, the lubricant oil was handled during assembly the
engine part in automotive department.

POSSIBLE ACCIDENT
ACTIVITIES -Breathless that will lead
Handle chemical solution for HAZARD to death
experiment and asseembly Inbalance oxygen level in -Leaking of oil due to
like lubricant oil, Diesel, the workstation due to unpropriate keeping
Cleaning Agent, LPG gas, chemical exposure location
paint

CONSEQUENCE PREVENT PROCEDURE

Safety and Health practice TOOLS AND EQUIPMENT
were applied for Air testing everyday by health
emergency action if any Personal Protection Equipment inspector that need to
cases occur. It compulsary were prepared such as mask, maintain ventilation 19.5% -
routine for Jan until Sept goggle and glove. 23.5% oxygen less than 10%
annually of any chemical air

Figure 3.0: Shows the flowchart of chemical hazard

12
3.2 Ergonomic Hazard

An ergonomic hazard is any interaction with the made world that causes the user
discomfort or strain. There are three primary types of ergonomic hazards objects,
environments, and systems that result in poor posture or unnatural, uncomfortable, or
awkward movements. Here are what had been applied for UMW ergonomic hazard

ACTIVITIES HAZARD
-Loading or placement of heavy part after Risk having back pain and others part
been delivered from overseas bone that able to broke easily because sit
for along hours or experience
-Manage data and record for the entire unergonomic position when doing
operation in the office(admin) activities

PREVENT PROCEDURE POSSIBLE ACCIDENT

Applied routine exercise to increase Unable to move as normal when walk,
ability and stregnth for muscle. Other stand and sit. Furthermore wil experience
than that practice seating in the proper muscle stretch and pain this accident will
posture and comfort. A good facility had resulted for diffculty to urinating
been provide that had applied
ergonomic principle

TOOLS AND EQUIPMENT CONSEQUENCE

-Chair with a good shape that fit with body Safety and Helth practice were applied
posture. for emergency action if any cases
-Prepare minicrane for light placement and occur. It compulsary routine for Jan
loading until Sept annually

Figure 3.1: Shows the flowchart of ergonomic hazard

13
3.3 Psychological Hazard

Affects the mental well-being or mental health of the worker by overwhelming

individual coping mechanisms and impacting the worker's ability to work in a healthy and
safe manner. Even UMW are the professional company this hazard cannot be avoid in
every workplace due to the individual awareness.

ACTIVITIES
HAZARD
-Abusing among Senior and Junior
Lead to brain abuse,anxiety,paranoid,
employees.
memory loss, depression and semse of
-To much overtime without taking any
detachment.
rest

PREVENT PROCEDURE
-Monitoring the health level of employes
before enter the workplace and after POSSIBLE ACCIDENT
leave the workplace everyday -Harm the other employees
-Medical therapist for mentah health -Engaging consume alcohol while in works
problem for free was prepared ti any
employees

CONSEQUENCE
TOOLS AND EQUIPMENT Safety and Helth practice were applied
for emergency action if any cases occur.
Medical Therapist facility provided It compulsary routine for Jan until Sept
annually

Figure 3.2: Shows the flowchart of physiological hazard

14
3.4 Physical Hazard
An agent, factor or circumstance that can cause harm without contact. They can be
classified as type of occupational hazard or environmental hazard.

ACTIVITIES
-Noise Pollution due to the machine , HAZARD
welding,contructing and robotic Exposed to huges acoustic engery affected
operation when assemble automotive human earing system
part.

PREVENT PROCEDURE
-Follows the SOP by apply PPE POSSIBLE ACCIDENT
Equipment . -Unable to communicate normally with
- Frequently maintainance machine that others because of eardrum broken
produce worst sound. resulted missunderstand when
communicate that will harm the operation
-Attend practice seesion that teach how
in the workplace
to handle machine follows the
instruction

CONSEQUENCE
-Created workplace with good sound
TOOLS AND EQUIPMENT
ventilation and absorberafety
-Ear Protection
- Organised a safety talk by GHSE
related to regulation safety and health
specialised exposure tof noise

Figure 3.3: Shows the flowchart of physical hazard

15
3.5 Biological Hazard
Is a biological substance that poses a threat to the health of living organisms,
primarily human. This could include a sample of a microorganism, virus or toxin that can
adversely affect human health. A biohazard could also be a substance harmful to other
animals such as dog, rat, cockroach.

ACTIVITIES HAZARD
-Raising animals as a guard in a Exposure to animal diesease such like
warehouse rabies

PREVENT PROCEDURE
POSSIBLE ACCIDENT
-Prevent from contact with animals
while in work -The disease possibly easy to spread to
others that resulted harm to health among
- All the employees were given animal the work society.
vaccine to avoid the disease

CONSEQUENCE
TOOLS AND EQUIPMENT -Frequent inspection among the
-Vaccine workers that had several symtomps
such as headache, fever, exhausted and
experience skin disease

Figure 3.4: Shows the flowchart of biological hazard

16
Figure 3.5: Shows the HIRAC Form

17
PART C

4.0 THE PROCEDURES AND ACTIVITIES NEED TO BE CARRIED OUT IN

THE EVENT OF AN INCIDENT HAS OCCURRED
Emergency are unwanted event that cannot be foreseen by anyone. Emergency can
cause lost to property or even persons life. During an event of emergency, any worker available
at the scene are required to deal it. Without proper training and standard operating procedure,
worker are not capable of handling even the slightest case properly. That is why companies
need to prepare emergency procedure and provide training to worker. Emergency procedure
are guideline required during emergency outbreak. It covers all types of possible emergency
such as fire outbreak, personal injuries and failure of machine. Every company or organization
are required to have emergency procedure to protect his or her worker, reporting or even
insurance claim.

After an emergency had occur, management or authority need to perform accident

investigation and analysis. From this, then only we can know whether the case should be
notified and recorded or not. By assessing the situation, we can differentiate cases from its
severity and the trend of replication of the case. A chart of emergency procedure must be in
detail with flows, actions that need to be taken, what should be assessed and injuries that occur.
This covers accident, dangerous occurrence, occupational poisoning or occupational disease.
In Occupational Safety and Health Act, there is a part, which talks about incident investigation.
Companies or organization, which fails to comply with rules to notify and record keeping
obligation can and will be given penalty if found guilty.

Figure 4.0: Shows the employee incident report template

18
 After an incident of accident or dangerous occurrence scene has taken place, the said
place needs to be emptied and unauthorized personnel are not allowed to enter or interfere with
anything that can be considered as an evidence. This situation covers death or serious injury,
damaged of property. This situation can be override under certain circumstance such as in need
to save a life, prevent future damage or even to maintain the general function access. Case that
with the consent of the management and authority that is not serious to the stage of setting up
a parameter can be used as usual after being cleared.

It is said to have five factors in sequence that can lead to an incident based on the
dominos theory. First, it starts with social environment that effects the morale of people around
to degrade. This results in an unsafe condition that will continue into a chain of generations.
Second is due to fault of person. Person’s background and feelings can clearly take control of
their action and it may lead to risking safety. This can be due to their environment and
behaviour. Next, unsafe acts and mechanical or physical hazard may be leading into an unsafe
environment. People can be clouded when being overwhelmed or angry. This leads them to go
bend the laws. This cause accident that cause injury in the end. If either one factors are removed
at the early stage, accident can be avoided.

Notifying and record keeping does align with Department Of Safety and Health
(DOSH). There are three forms used to notify authority and for record keeping of incident
occurred. JKKP 6 and 7 are forms related to notification about accident and dangerous
occurrence, and also occupational poisoning and occupational disease. JKKP8 are used for
register of occupational accidents, dangerous occurrence, occupational poisoning and disease
on which it summarizes the record of incident. This form is submitted at the end of the year to
check out whether employee satisfy obligation to submit register.

In a nutshell, incident at work can cause loss to company or organization. Incident can
also cost injuries to worker and even guest that are present. Incidents can be reduced by
following standard operating procedure. Management need to train their worker to work under
safe condition by being aware and react faster. During emergency outbreak, personnel need to
clearly assess the situation and determine whether the situation is severe or not. Actions needed
to be taken must be relevant based on the situation. A clear guideline and training need to be
given to worker so that they can act like help reduce incident rate and act as first responder for
the incident. Management need to have a proper way to assess each activities or machine
available under their supervision for any possible threat that leads to incident

19
4.1 The Emergency Procedures

Accident related to poisoning or disease at work

Employee or self Anyone who is not employed at the

employed working in premise but are there during event
premise outbreak and/or involved with the incident

Injuries that result in less Fatal or other serious Fatal or other serious Other injury
than 5 days of leave bodily injury or bodily injury or injury
injury that cause that cause incapacity
incapacity for more for more than 4 days
than 4 days
No action required

Notify authority
(DOSH department)

Send report to DOSH within

7 days after incident

Make a record and report

regarding incident

Figure 4.1: Shows the flowchart of accident related to poisoning or disease at work
20

and insurance claim

 Emergency evacuation event

Anyone who is not employed at the premise but are there

Employee or self employed
during event outbreak and/or involved with the incident
working in premise
Company/
organization property
Other injury
Fatal or other serious Fatal or other serious
Injuries that result in less
bodily injury or bodily injury or
than 5 days of leave
injury that cause injury that cause
incapacity for more incapacity for more
than 4 days than 4 days No action required

Damaged beyond Damage that can

minor repair by be repaired by
personnel personnel

Notify authority
(DOSH department)

Send report to DOSH within

7 days after incident

Make a record and report

regarding incident

Figure 4.2: Shows the flowchart of emergency evacuation event

21
 Rescue/ ambulance/ medical support

Employee or self employed Anyone who is not employed at the premise but are there
working in premise during event outbreak and/or involved with the incident

Fatal or other serious bodily Other injury

Injuries that result in less Fatal or other serious bodily
injury or injury that cause
than 5 days of leave injury or injury that cause
incapacity for more than 4 days
incapacity for more than 4 days

No action required

Notify authority
(DOSH department)

Send report to
DOSH within 7
days after incident

Make a record and report

regarding incident

Figure 4.3: Shows the flowchart of Rescue/ ambulance/ medical support

22
 Case of compensation
and insurance claim
Employee or
organization related to
the incident People that may be at the incident
but has no direct link to the
organization or employee related

Case does not need Incident is severe that

any insurance claim needs compensation
or insurance claim
Not affected by
the case
Requires insurance claim or
No action Submit claim report to requested for insurance or
insurance agency compensation claim due to
effect of the incident No action

Insurance agent starts

investigation
If it do not meet the required score,
company/ organization need to cover
Policy and damaged are
losses or compensation them self
reviewed

Compensation or Insurance claim Make a record and report regarding incident

granted
And insurance claim

Figure 4.4: Shows the flowchart of case of compensation and insurance claim

23
 Production shutdown due to certain incident

Involved injuries or death Does not involve death or injury

Situation assessed by
supervisor for production
to stop or not
Investigation takes place by
authority
yes no

If insurance or medical assistance

required, refer named procedure

Physical assessment of
Technician solve the problem
line
Requires servicing

Make a record and report regarding

incident
Does not requires
servicing
Production line resume process

Figure 4.5: Shows the flowchart of production shutdown

due to certain incident 24
and insurance claim
PART D

5.0 OSH MANAGEMENT SYSTEM

UMW Holdings Berhad is one of the largest multi-industrial in Malaysia. Their

business involved in automotive, equipment, and manufacturing & engineering sectors. The
growth keeps rising due to collaboration with international company such as Toyota and
become the only one distributor of Bently cars. Assembly Services Sdn Bhd is the factory that
supposed to be site visit before the MCO, choose this factory as main site visit because the
factory might give information and understanding about occupational safety and health because
the factory functions primarily as the assembler and accessory fitting experts for Toyota
vehicles in both the local and international markets.
With the sustainable concept in its essence of business, the company manages its
business with integrity and honesty. Their growth is driven by action, by the production of
creative innovations, the advancement of recognized capacity, rewarding relationships and the
maintenance of high quality. The multinational organization has implemented occupational
safety and health act as it recognizes that improving manufacturing quality will reflect the best
working climate. Any issue that could impact their employees' safety and health automatically
addresses and work is incorporated in their philosophy. The company did emphasize on the
safety issues of their employees. Infographic in Figure shows the OSH practices that are found
on the company’s Occupational Safety and Health Management System (OSHMS)

OSHMS is a set of interrelated or interacting elements to establish and implement OSH

policy and objectives and to achieve those objectives. OSHMS is part of the organisation’s
overall management system used to manage OSH risks. A management system includes
organisational structure, planning activities (including for example, risk assessment and the
setting of objectives), responsibilities, practices, procedures, processes and resources.

Occupational safety and health, including compliance with the OSH requirements
pursuant to national laws and regulations, and practice, is the responsibility and duty of the
employer. The employer shall show strong leadership and commitment to OSH activities in the
organisation, and make appropriate arrangements for the establishment of an OSHMS. The
system shall contain the main elements of policy, organising, planning and implementation,
evaluation and action for improvement. These categories are:

25
 Figure 5.0: Shows OSH Elements
Policy
Include activities related to the development of the organisation’s OSH policy statement
and structures and practices that insure active and meaningful worker participation in OSH
arrangement.

Organising
Addresses the establishment of OSH responsibilities and accountabilities structures, a
training system, competency definition, documentation practices and a communication system.

Planning and Implementation

Addresses those activities associated with the fulfilment of the principles expressed in
the OSH policy statement. These activities include the initial assessment of the OSH
arrangement that then support the actual system planning, development and implementation
functions.

Evaluation
Addresses those functions associated with measuring the management system’s
performance. This involves the development of performance monitoring and measurement
protocols, investigation practices for accidents, auditing methods and management review
arrangement. Addresses those functions associated with measuring the management system’s
performance. This involves the development of performance monitoring and measurement
protocols, investigation practices for accidents, auditing methods and management review
arrangement.

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Action for Improvement
Addresses issues associated with preventive or corrective actions and continual
improvement. With the information obtained from performance monitoring and measurement,
investigations, audits, and management review, appropriate prevention/corrective and
continual improvement actions can be taken.

5.1 Safety and Health Policy

A health and safety policy are a written statement by an employer stating the company's
commitment for the protection of the health and safety of employees and to the public. It is an
endorsed commitment by management to its employees regarding their health and safety.
Figure below shows one of the policies exist or introduced within the company.

Figure 5.1: Shows documents Inspection Policy

5.2 Health, Safety and Environment (HSE) Implementation Program

This company has their own ways to encourage and introduce implementation of the
HSE program within the company. The company uses their company bulletin as a medium
since it is easier to approach both top management and workers. For environment, the company
introduced the E-Waste which is the electronic and electric waste that are not needed or used
anymore. The example of equipment or tools included in E-Waste is computer, air conditioner,

27
hand phone and many others. The importance of E-Waste is stated clearly along with the side
effects of the toxic component inside E-Waste.
Moreover, the company shows and stated a few examples of accidents that happens in
the company as a way to implement the safety within the company. The company also stated
ways to overcome the previous accidents or cases in order to minimize the chances for it to
occur again in the future.
Furthermore, the bulletin also mentioned and stated information about the health as a
part of the HSE implementation program. As an example, the company mentioned the uses of
the scaffolding for activities or works in high places which is more than 30 feet. Figure below
shows a few activities that have been done as a way to implement the HSE within the company
in 2017.

Figure 5.2: Shows activities done on the implementation of HSE

28
 Figure 5.3: Shows implementation of HSE programs

5.3 Flowchart
This company does follow the MS ISO 9001: 2015 for Quality Management Systems.
It means the company has established a systematic approach to instil quality by ensuring that
their products meet customer requirements. This does not mean that the product is conforming
to product standards. It means that the products are being produced through processes which
have consideration for quality in the aspects set out by the standard. The certification process
and cycle are as below:

Figure 5.4: Shows the flowchart

29
5.4 Safety Committee
The safety committee in this company are the top managements. Since the total workers
are 40 people, it does not meet the requirements to have its own safety officer. Safety committee
are very important to make co-operation between the employer and employees to ensure the
success of safety and health, also, assisting in the development of safety and health policies,
procedures and system at the workplace.
Committee are responsible for:
• Making statistic for accident record, ill health, and sickness absence

• Accident investigation and right action

• Inspection safety and health workplace

• Making a risk assessment

• Providing safety and health training

• Providing emergency procedure

5.5 Awareness/Training Program

The early briefing and training programs are a requirement for the new workers where
the new workers will be introduced to the company manufacturing process and for safety
purposes.

Besides, the company also have several trainings for safety awareness training such as:

• Safety induction
• Mock drill
• Fire fighting
• First aid
• Implementation of OSHA

30
 Figure 5.5: Shows compilations of safety-first rules

Fire Evacuation
Fire evacuation is the written document of information which included the action that
should be taken by all people in the specific place in the event of fire and the arrangement for
calling the fire brigade. For the small premises should have General Fire Notice with the simple
fire action and located at the place where all people can read it and familiar with it, while for
the large premises it should have Staff Fire Notice with more detailed fire action because of
the high fire risk. In evacuation procedures and firefighting, there are items should be
considered where appropriate:

• Fire evacuation strategy

• Action on discovering a fire

• Action on hearing the fire alarm

• Calling the fire brigade

• Process isolation

• Identification of key escape route

• Fire wardens

• Places of assembly and roll call

• Firefighting equipment provided

• Personal emergence evacuation plan

31
Fire Drill

In order to prepare all the workers for such accidents, the company would do a fire drill
once for every 6 months. Fire drill is a method of practicing how a building would be evacuated
in the event of a fire or other emergencies. Usually, the building's existing fire alarm system is
activated, and the building is evacuated as if the emergency had occurred. Generally, the
evacuation is timed to ensure that it is fast enough, and problems with the emergency system
or evacuation procedures are identified to be improved from time to time.

First Aid Training

First aid is the assistance given to any person suffering a sudden illness or injury, with
care provided to preserve life, prevent the condition from worsening, or to promote recovery.
It includes initial intervention in a serious condition prior to professional medical help being
available, such as performing CPR while awaiting an ambulance, as well as the complete
treatment of minor conditions, such as applying a plaster to a cut. This method will help the
medical assistant when they came to the accident place to know about the injury of that person.
First aid is generally performed by the layperson, with many people trained in providing basic
levels of first aid, and others willing to do so from acquired knowledge.

Report the Incidents

The value of reporting an injury to any incident is warnings of unregulated hazards.

That is because the company want the risk to be immediately recognized and eliminated at
work. All injuries and accidents, including near missed ones, must be reported in order to
investigate and to determine the causes. All workers in the company have to be alert if an
accident happens. The safety committee themselves want the workers to help each other
adequately and defend themselves from any bad injuries.

32
Whistle-Blower/Reward

There are no big cases for accidents happened within the company. Hence, there is no
report submitted to the management about that. In addition, there are also no cases for whistle-
blower. But in other perspective any industries need to apply whistle-blower if there is any
wrongdoing in their companies such as bribe, corruption, committing fraud and etc.

Application of Personal Protective Equipment (PPE)

The workers in the company practice the application of PPE at their workplace. The
main PPE used in the company are shown in the form of table.

Table 5.0: Shows list of PPE used in the company

No Items Descriptions
1 • To protect head from falling object
• To recognize or indicate the workers

Protective helmet
2 • To protect the hands during assembly
process
• To support and protect the hands during
lifting the heavy object

Gloves
3 • Cover the eyes from sparks, dust and
others
• Protect the eyes from injury

Safety spectacle
4 • Protect the feet from falling objects
• To cover the safely of feet

Safety boot

33
References

1. “Automotive,” UMW Holdings Bhd, [Online].Retrieved from

https://www2.umw.com.my/web/guest/automotive [Accessed 27th May 2020]
2. “Malaysia Economic Performance 2019,” Department Statistics Malaysia,
[Online].Retrieved from
https://www.dosm.gov.my/v1/index.php?r=column/cthemeByCat&cat=153&bul_id=
bVN1K0txTSt1TVRGRFZBRE8yU0JYZz09&menu_id=TE5CRUZCblh4ZTZMOD
ZIbmk2aWRRQT09 [Accessed 26th May 2020]
3. “Overview,” UMW Holdings Bhd, [Online].Retrieved from
https://www2.umw.com.my/web/guest/overview-umw [Accessed 27th May 2020]
4. “UMW TOYOTA MOTOR SDN BHD,” UMW Holdings Bhd, [Online].Retrieved
from https://www2.umw.com.my/web/guest/umw-toyota-motor [Accessed 27th May
2020]
5. Idris, N., 2020. “Official Website Department Of Occupational Safety And Health -
Welfare Facilities”, Dosh.gov.my. [Online] Retrieved from:
https://www.dosh.gov.my/index.php/construction-safety/welfare-facilities [Accessed
28th May 2020]
6. Osha.gov. 2020. Communication And Coordination For Host Employers,
Contractors, And Staffing Agencies | Occupational Safety And Health Administration.
Retrieved from: https://www.osha.gov/shpguidelines/communication.html
7. Osha.gov. 2020. Hazard Prevention And Control | Occupational Safety And Health
Administration. Retrieved from : https://www.osha.gov/shpguidelines/hazard-
prevention.html
8. Umw.com.my. 2020. Health & Safety Bulletin - UMW Holdings. Retrived from:
https://www.umw.com.my/web/guest/health-safety-report
9. Dosh.gov.my. 2020. Retrieved from: https://www.dosh.gov.my/index.php/factory-
machinery/regulation/regulations/regulations-under-factories-and-machinery-act-
1967-act-139/507-03-factories-and-machinery-noise-exposure-regulations-1989/file
10. Books.umw.com.my. 2020. Retrived from:
https://books.umw.com.my/books/buis/#p=3

11. HSE BULETIN,(2018), Bunyi Bising di Tempat Kerja

Retrieved at ; https://books.umw.com.my/books/bstz/#p=3

34
12. HSE BULETIN,(June,2018), GAYA HIDUP SIHAT
Retrieved at ; https://books.umw.com.my/books/bstz/#p=1

13. HSE BULETIN,(December 2017), E-waste

Retrieved at ; https://books.umw.com.my/books/zisz/#p=1

14. HSE BULETIN, (Jan-March 2016), Keselamatan Bahan Kimia,

Retrieved at ; https://books.umw.com.my/books/imik/#p=1

15. Safetyline Loneworkers, (2015), Workplace Hazards Series: Biological Hazards

Retrieved at ; https://safetylineloneworker.com/blog/workplace-hazards-series-
biological-hazards/

35
Appendices

This is first meeting online occurred on 1st May 2020

This is second meeting online occurred on 7st May 2020

36
This is third meeting online occurred on 15st May 2020

This is last meeting online occurred on 23rd May 2020

37