PPT Project on
“Use of Body Language”
Name : Harsh Ahuja.
Roll No : 22.
Division: A.
Subject : Business communication.
INTRODUCTION.
It is often said that in face-to-face and even body-to-body
communications, the words we speak actually account for less than 10%
of the message that we convey, while body language accounts for more
than half of our message. Body language is important, and if your words
say one thing but your body says another, the person you are speaking
to is more likely to believe the message your body is communicating.
What do we mean by “Body Language”?
The medium through which people and animals communicate using
gestures, expressions and posture.
Body language plays a big role in intuition as it gives us messages about the
other person that we can interpret at an intuitive level.
How Does Body Speak?
Like any spoken language, body language has words, sentences and
punctuation.
Each gesture is like a single word and one word may have several different
meanings.
Components of Body Language
Sound
Way of talking
Posture
Closeness
Body contact
Appearance
Head movements
Hand movements
Eye movements
Facial expressions
`IMPORTANCE OF BODY LANGUAGE.
There are some universal facial expressions; a smile, a frown, etc.
Eye contact is direct and powerful.
The use of eye contact varies significantly from culture to culture
Fidgeting shows boredom and restlessness.
Pressing fingers together to form a steeple shows interests, assertiveness
and determination.
Touching the nose or rubbing eyes indicates discomfort.
A hand to the back of the neck may indicate withdrawal from a
conversation.
DO’s & DON’TS OF BODY LANGUAGE.
Don’t cross your arms or legs
Have eye contact, but don’t stare
Don’t be afraid to take up some space
Relax your shoulders
Nod when they are talking
Don’t slouch, sit up straight
Lean, but not too much
Smile and laugh
Don’t touch your face
Keep your head up
Slow down a bit
Use your hands more confidently
Don’t stand too close
Keep a good attitude
Actions Speak Louder than Words?
‘What often happens in any relationship is that
language itself becomes a mask and a means of
clouding and confusing the relationship. If the
spoken language is stripped away and the only
communication left is body language, the truth
will find some way of poling through. Spoken
language itself is a great obscurer.’
Becoming sensitive to the clues of body language can help us communicate
more effectively.