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JANUARY 2011 SOUTH ASIA’S LEADING CARGO MONTHLY

No.1 in Circulation & Readership

THINK BIG ACAAI UNIVERSAL

FREIGHT
IN 2011 Convention
2010 MANAGEMENT
Cargo and logistics industry Air cargo industry gears up to An Indian company with
expect a buoyant new year adopt new world order global know how
 contents
January 2011

LEAD STORY Publisher: SanJeet

Editorial Director:Rupali Narasimhan
ACAAI and Kale 38 Sr. Assistant Editor:Ratan Kumar Paul
Assistant Editor:Ipshita Sengupta Nag
Logistics Solutions
General Manager:Gunjan Sabikhi
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Universal Freight Management: 10 Production Manager:Anil Kharbanda
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National News
Safexpress conferred 14 CARGOTALK is a publication of Durga Das Publica-
tions Private Limited. All information in CARGOTALK
with ‘Master Brand’ title is derived from sources, which we consider reliable and
a sincere effort is made to report accurate information.
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Airbus offers A320NEO 16 priate for the readers’ particular circumstances. Contents
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Aramex launches new route 16 tions reproducing material either in part or in whole, with-
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Cargo Performance CARGOTALK is printed & published by SanJeet on behalf of
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Airport in November 2010

6 CARGOTALK JANUARY 2011 WWW.CARGOTALK.IN

 contents
January 2011

Airlines wise cargo performance in 33

November 2010 from Mumbai
International Airport
Opinion
Aftermath of 1.5 version
Industry Associations
ACAAI Convention 2010: 34 The recently implemented 1.5 version of the Indian
Air cargo industry gears up to adopt Customs’ software has created severe problems
new world order because of improper applications. It has left the
shippers, freight forwarders and carriers in the lurch
Family Album across the country. The imposition of the software
ACAAI Convention 2010 40 has created havoc, especially at all the airports,
wherever it has been implemented. Thousands
Air Cargo Association of 44
of shipments have got stranded revealing the
Hyderabad celebrates
hollowness of the infrastructure development for
Annual Ball 2010
the logistics industry. The country has a bad name
Emirates SkyCargo 46 in the international markets for its exorbitant transit
honours top agents time and transaction cost. And, the current customs
woes will further aggravate the critical scenario.
Airport Infrastructure
Chennai Airport opening 48 Customs apart, Custodians are equally responsible
Phase III of cargo terminal for the present impasse. In several times, it was
found that faulty policy and mismanagement
GHIAL and Menzies 50 pertaining to cargo handling at the air, dry and
launch Pharma Zone at
sea ports caused acute congestions. Users do not
Hyderabad Airport
have other choice but to witness the bickering
between custodians and customs. One of the
Shipping News burning examples in this regard is IGI Airport,
Indian Maritime University Asia 56 Delhi. Despite having adequate space for cargo
Campus: Agreement signed for handling, the airport often faces huge congestion.
mutual benefits Surprisingly, the new system of Customs was not
connected with the airport’s system. However, it
COLUMNS was mandatory for carriers and shippers to utilise
the 1.5 version for fast clearance!
Face of the Month
Rene Peerboom: 18 The growth of Indian economy and prospective
A cargo man fond of cultural spurt of cargo movement in 2011 is under serious
heritage of India trouble. At this critical juncture the government
needs to take cohesive and proactive measures to
Guest Column
implement its e-agenda scientifically.
Be a Whistle Blower 60
Rupali Narasimhan
Editorial Director

COVER STORY 22
Wishing you a very
Recovery and step forward: Happy
The year 2010 persuades to
&
think big in 2011
After witnessing tremendous challenges to Prosperous
keep the business flowing, there was cautious New Year
optimism during early 2010. The cargo and
logistics industry, however, appeared to be 2011
exuberant at the end of the year.

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 Logistics Services
New Launch

Universal Freight
Management
An Indian company with global know how
Shesh Kulkarni, the former president of UTi in
India, a few months ago formed a new company
called Universal Freight Management (India) with
an objective to offer a world wide logistics
network. Ratan Kr Paul

I
n an exclusive interview with Cargo Cargo talk asked him. He explained, “The
Talk, Kulkarni, who is the president thought was simple and I think it happens
and CEO of the company, made to everyone— some choose to act on it
it clear that UFM’s flavour would and some overlook it. I had peaked at UTi
be Indian, with a global outlook. and it was important for me to exit for
He was gung-ho about the success equal good of UTi and myself, and I felt
company expected to see. He also sent it was important to move on and explore
a clear and loud message to the aspiring new opportunities.”
Indian entrepreneurs.
Kulkarni also revealed that he had, over
Kulkarni was candid when talking about his the years, been pondering with the idea
tenure with UTi, which was very fascinating of building a logistics organisation, which
from learning, interaction and working would eventually have its presence in
points of view. “I have enjoyed every Shesh Kulkarni the international domain, with its roots
minute of my association with UTi and I am in India. “When I reached out to various
very blessed to have the opportunity to have to watch closely how Peter, Roger and investor groups with my thought, their
had worked very closely with Tiger Wessels, Tiger went about building the company response was amazing. And, this was the
Peter Thorington, Brian Dangerfield, Alan was an amazing experience in itself and a first trigger or motivation,” said Kulkarni.
Draper and Raajeev Bhatnagar. All these rare one too. Having seen closely some of
people have touched my life in some way or these industry leaders work and operate, I The second reason was the economy of India,
the other and having joined UTi in the very think I have a clear advantage at UFM,” he which has been looking very promising and
early stages and having had the opportunity shared optimistically. “Why UFM now?” is apparently going to be positioned in the

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 Logistics Services
New Launch

centre of global development.

We are close to 90 days old and we have

The third reason was that American and
European corporates were as open to
deal with Indian companies, as they were
open to dealing with their counterparts on board close to 63 clients covering all
worldwide, provided the organisation
was able to establish their credibility with these segments. We have raised over 400
regard to capabilities, knowledge, etc.
invoices already.
UFM is working on the possibility of
ensuring that 70 per cent of the organisation
is client facing thereby ensuring that larger invoices already,” Kulkarni pointed out. informed, “We have raised few million
part of the organisation is service oriented. UFM has a global network and presently its dollars and our model is an asset light
business of imports and exports is ranging model, so all our investment is going to be
At present UFM is offering services like from Europe, Africa, America and Far on people and people development. We want
air, sea, warehousing, contract logistics, East, which includes China, Hong Kong, to ensure that our team has access to strong
brokerage, etc. “Our air and ocean products/ Singapore, Taiwan and Japan. IT infrastructure, sound HR practices and a
services, for imports and exports and very healthy working environment.”
brokerage, are very good and competitive In India, UFM’s offices in Delhi and
to take on the best,” Kulkarni asserted. Bangalore are fully functional and in the UFM has set a target to be close to a 100
The company is working very closely with next 40 to 60 days Chennai, Hyderabad crore company, by the third year from
pharmaceutical companies, automotive, and Mumbai offices will be fully functional. ground zero. “We will achieve our target with
engineering works and apparel industries. The company has tied up with certain a robust ESOP (employee stock ownership
“We are close to 90 days old and we have key players in US, Europe and the Far plans) model, which has been built with a
on board close to 63 clients covering all East. Commenting on the investment and clear objective of creating wealth for our
these segments. We have raised over 400 generation of funds for UFM, Kulkarni teams,” Kulkarni concluded

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 National News
News in Brief

SAFEXPRESS CONFERRED TCI & CONCOR ENTER

WITH ‘MASTER BRAND’ TITLE INTO A JV CALLED
Master Brand Awards in India, ILSPL
which have been introduced
this year in India by the CMO
Council, USA. These Awards
Transport Corporation of India (TCI), and Container Corporation of
were conferred to 50 topmost India Limited (CONCOR), recently announced the commencement
brands in the country during the of operations of Infinite Logistics Solutions Pvt. Ltd (ILSPL), a joint
ceremony.
venture company of CONCOR and TCI. In ILSPL, TCI will hold
Receiving the award for the
company Vineet Kanaujia, GM-
51 per cent of the equity shares and the remaining 49 per cent is
marketing, Safexpress said, held by CONCOR.
“Receiving the ‘Master Brand’
title is the ultimate honour ILSPL will offer end-to-end multimodal logistics solutions
for Brand Safexpress. Today,
Brand Safexpress has reached and establish an integrated rail-road cargo service thereby
its pinnacle. This is an enor- creating synergies between the two most widely used modes of
mous achievement for us, as
transportation. It will also run operations on dedicated routes and
now our brand has been recog-
nised amongst the 50 best based on specific needs of customers, can offer customised solutions.
brands of India.”
Safexpress has been honoured
with ‘Master Brand 2010’, title In addition, Kanaujia has According to Vineet Agarwal, executive director, TCI, ILSPL will
at Master Brand Awards. Or- also been honored with ‘In- ensure the first and last mile delivery of the cargo. Anil Gupta, MD,
ganised on November 22 at dia’s Greatest Brand Builder
CONCOR said, “It is CONCOR’s mission to provide efficient and
Hotel Taj Lands End, Mumbai, Award 2010’, for excellence in
this was the inaugural edition of Branding and Marketing. reliable multi-modal logistics support.”

Om Trans Logistics opens

office in Shanghai
Om Trans Logistics
(international wing of
Om Group) has opened
its first overseas office
in Shanghai, China.
V i k a r m G a rg, C E O,
O m T ra n s , re c e n t ly
signed the agreement
with China Shanghai
Municipal Corporation,
which is in shipping
business by the name
of JJ Shipping and Tradia
Cor poration, Japan.
Tradia Cor poration
was established in 1941 and it provides services relating to custom
brokerage, warehousing, freight transportation and international
freight forwarding.
Om Group’s international company is registered under the name of “JC
OmTrax International Logistics (Shanghai) Co. Ltd
Om Trans provides services in the fields of air cargo, warehousing &
distribution, forwarding & groupage, supply chain management, local
services & customs brokerage, project cargo & ODC handle, and IT
infrastructure and usage.
According to Garg, the focus of this joint venture will be to
develop a new transportation business, to solve various problems
regarding diversified trading and international freight forwarding
in a creative and progressive manner, with the slogan, “Simplifying
Your Business”.

14 CARGOTALK JANUARY 2011 WWW.CARGOTALK.IN

 International News
News in Brief

E-FREIGHT GOES LIVE

IN FIVE MORE
COUNTRIES
The International Air Transport Association (IATA) has
announced that with effect from December 2010 a total of 36
countries would be practising e-freight. Colombia, Romania,
Thailand, Slovenia and Malta are the latest additions. Chile,
AIRBUS OFFERS A320NEO WITH which went live back in August, enhanced e-freight capabilities
FUEL EFFICIENT AND CO2 to now also cover inbound trade lanes.
EMISSION FREE ENGINE
Today e-freight is live in Australia, Austria, Belgium, Canada,
Airbus recently announced that engine’s fan to operate at a dif-
it would offer the award-winning ferent speed than the low-pressure Chile, China, Chinese Taipei, Colombia, Czech Republic,
Pratt & Whitney PurePower compressor and turbine. The com- Denmark, Dubai, Egypt, Finland, France, Germany, Hong
PW1100G geared turbofan en- bination of the gear system and
gine, as an ultra fuel-efficient new an all-new advanced core, deliv- Kong, Hungary, Iceland, Japan, Luxembourg, Malaysia, Malta,
engine option (neo) for its A320 ers double-digit improvements in Mauritius, The Netherlands, New Zealand, Norway, Romania,
Family. The A320neo Family is fuel efficiency and environmental
Singapore, Slovenia, South Korea, Spain, Sweden, Switzerland,
scheduled to enter service from emissions, as well as a 50 per
Spring 2016. The A320neo pow- cent reduction in noise. Thailand, United Kingdom and the United States.
ered by the PW1100G engine,
In 2008, Pratt & Whitney part-
offers significant fuel, emissions,
nered with Airbus on a flight test IATA’s target is to implement e-freight in 44 countries by the
noise and operating cost ben-
programme, for the geared turbo-
efits compared to the standard end of 2010, which represent over 80 per cent of global air-
fan demonstrator that included 27
A320 Family.
flights and more than 75 hours freight volumes. Significantly, India is not in IATA’s project in
The PurePower engine uses an ad- of flight testing, using an Airbus the near future.
vanced gear system, allowing the A340-600 flight test aircraft.

ARAMEX LAUNCHES ITS NEW ROUTE FROM CHINA TO EUROPE

Aramex, the global logistics and transportation solutions provider, has launched a new Sea-Air route from China into Europe. The new service is
a faster and a more cost-effective delivery solution for shipments between Asia and Europe.
Aramex will utilise Vancouver as a new transit hub, thereby avoiding congestion in other cities. The company has also secured available ocean
capacity from China, as well as airfreight slots from Canada into the UK, the Netherlands and France. The Sea-Air service takes 18 days and
can meet increased demand.
“By working closely together to design this truly quality service, our teams in Canada, the UK, France and the Netherlands have created a new
routing which will enable customers to receive their goods and meet their supply chain demands. Customers currently struggling to ship their freight
out of China can rely on us to deliver an efficient solution,” said Jim Armour, managing director-UK, Aramex.

16 CARGOTALK JANUARY 2011 WWW.CARGOTALK.IN

 GAC Logistics expands UK network
GAC Logistics, which is one of the throughout South Yorkshire and the
world’s leading service providers North Midlands.
of shipping, logistics and marine “The opening of our Sheffield base,
services and solution, has recently our tenth office in the UK, is part of
opened its Sheffield office to expand GAC’s long-term plan to expand our
its UK network. Currently, GAC has national network, offering business-
more than 300 offices in 40 countries. es a range of first-class shipping and
From its new offices at the Blades logistic services,” said Neil Waudby,
Enterprise Centre, GAC Logistics UK director of GAC Logistics UK. Over
Sheffield will provide a wide range the next two years, GAC is planning
of services and solutions to meet the to open another eight offices to fur-
diverse logistics needs of companies ther expand its UK coverage.

AEROLÍNEAS ARGENTINAS TO JOIN SKYTEAM

Aerolíneas Argentinas, the flag carrier of Argentina, signed an agreement to join SkyTeam in 2012. Aerolíneas will be SkyTeam’s first South American member,
adding 38 new destinations to the SkyTeam network. SkyTeam is actively working to strengthen its presence in Latin America, a region with strong growth figures
and a positive outlook for the future. The emerging economy of Argentina is driven by natural, cultural and industrial resources. As the first South American member,
Aerolíneas Argentinas fits well in SkyTeam’s expansion strategy, enhancing the network in the region by offering multiple new destinations in the southern hemisphere.
Through direct services by Aeroméxico, Air Europa, Air France, Alitalia and Delta Air Lines, to Buenos Aires, SkyTeam already offers Argentinean customers daily
access to North America and Europe, with connections to Africa, the Middle East and Asia. The extensive domestic and regional service of Aerolíneas Argentinas
brings 38 new destinations to the SkyTeam network, including Córdoba, Mendoza, Asunción and Montevideo.

CARGOTALK JANUARY 2011 17

 Face of the Month
Air France - KLM

Rene Peerboom:
A cargo man fond of cultural heritage of India
Rene Peerboom, director, Air France - KLM Cargo,
is a popular air cargo professional not only for his
warm relationship with the cargo community in
India, but also for his down- to- earth approach and
fondness for India’s rich cultural heritage. Ratan Kr Paul

R
ene was born on April 15, 1971
in Heerlen, the Netherlands.
He studied at Eindhoven
U n iver sit y of Tech nolog y,
Industrial Engineering and
Management Science. He graduated cum
Laude as Master of Science in 1995.

Rene started working for an airline because,

he felt, it was one of the truly international
businesses. Furthermore, KLM and
presently Air France- KLM, offers a large
variety of job opportunities. Air France
- KLM stimulates employees to work in
multiple disciplines and switch between
various businesses. He likes the cargo
business for its down- to- earth culture
and allowing him to directly interact with
most of the airline’s customers.

After graduating and before starting work,

Rene travelled to India for two months.
Rene desires to explore new cultures, meet
people and face new challenges.

According to him, his current job fulfills

all three aspects. “In India I have the
opportunity to be part of one of the fastest
growing economies. The airfreight business
in India is very competitive and also has
hu ge p o tential. Th e cur ren t log ist ics
challenges provide great opportunities for Rene Peerboom
those who get it right. It is very exiting to
be in India at this challenging moment,” He believes that the bigger the challenge experience for me,” he maintains. Rene
says Rene. the more the fun. “People regret the things does not miss the opportunity to explore
they didn’t do. Enjoy life and embrace new the world and have fun.
Rene finds India a great place to stay. “It
is probably the most diverse and colourful opportunities,” Rene observes. At the same Rene is happily married to Juliette and
country I have seen so far. The cultural time, Rene tries to enjoy the small pleasures the couple has three children— daughter
richness, the people and the diversity make in life during his day to day activities. “For Isabelle (five years), son Bram (four years)
it a very interesting and fulfilling place to example, viewing the scenic beauty from an and daughter Noa (one year). Most of
live for my family as well,” he adds. airplane along with my child is a pleasant Rene’s free time is spent with his children.

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He also plays tennis and enjoys running. air cargo industry in India to outperform
These apart, he regularly travels to explore the rest of the world. PROFESSIONAL
India and the region. CAREER AT A GLANCE
According to Rene, as in any logistic chain,
the focus should be to grow capacity across Started with KLM Royal Dutch
Predictions and the chain at same speed. “Whilst we saw
export volumes booming over the last year,
Airlines on January 1, 1996

recommendations infrastructure is logically facing difficulties.

We need to plan for further growth. Whilst
1996-1999: Worked for KLM
passengers division (Business
Rene has firm conviction that on a macro we are seeing good infrastructure analyst at revenue management),
level, the air cargo trade will continue developments in most of the airports, timely based in Amsterdam
to grow steadily in the future. “The delivery and good co-operation between all
only question is how big will be the impact participants in the chain is key to ensure 1999-2002: KLM Cargo
of the slow growth in Europe and USA? So that we do not restrict ourselves in the (Director express services-KLM
far, the low inventories, due to uncertainties coming years. We need to focus on practical Cargo), based in Amsterdam
about customer demand, have limited the solutions,” he recommends.
impact on air cargo,” he points out. 2002-2004: KLM Cargo based in
Rene views that the key to success is good Amsterdam
Rene also highlights that in the last couple dialogue with customers. The dialogue 2004-2008: Air France - KLM
of months, the growth was less than cannot just be about price, but also how the Cargo, director- customer
expected. However, in the last year India carriers and customers can jointly do things service Asia based in Singapore
has seen good developments in production in a better way. “When we know each others’
facilities. The position of India as a location needs and constraints better, we can service 2008: Air France - KLM Cargo
for production has also improved over the our customers faster and better. We should director, India, Nepal & Bhutan,
last years. The Indian consumers market initiate this dialogue for export and import Based in New Delhi.
will add to this growth. Rene expects the cargo and at all levels with our customer.”

CARGOTALK JANUARY 2011 19

 National News
News in Brief

Kuehne + Nagel receives SHREYAS SHIPPING &

“BEST FREIGHT FORWARDER OF LOGISTICS SIGNS MOU
THE YEAR” award WITH TATA MOTORS
Shreyas Shipping & Logistics, which is a multi-modal,
Kuehne + Nagel integrated logistics & shipping solutions provider, recently
has been declared announced that the company through its wholly owned
as “Best Freight subsidiary Shreyas Relay Systems signed a memorandum
Forwarder of the
of understanding with Tata Motors for acquisition of 50
Year”. This award
was given at the trailers. The company is planning to invest Rs. 17 crore at
4th Express Lo- regular intervals for acquiring 50 trailers. According to the
gistics and Supply company sources, this is a part of plan to acquire 100 such
Chain Conclave,
trailers soon to emerge as India’s preferred integrated logistics
held in Mumbai.
solutions provider.
The award recognises companies for providing constantly,
excellent Freight Forwarding services over the years. An ad-
The trailers to be acquired by Tata Motors are new age
visory council, consisting of logistic professionals, academ-
ics and industry experts had selected the winners. vehicles with cutting-edge technologies. The fleets of trailers
According to Volkmar Mueller, Managing Director, Kuehne + have GPS connectivity, providing real time information to
Nagel India, this award was recognition of Kuehne + Nagel’s the clients about cargo, container and other key aspects.
overall dominance in Airfreight and Seafreight Forwarding.

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 Cover Story
View Point

Recovery and
step forward The year 2010
persuades to think big in 2011
After witnessing tremendous challenges to keep
the business flowing, there was cautious
optimism during early 2010.The cargo and
logistics industry, however, appeared to be
exuberant at the end of the year. Ratan Kr Paul

T
he industry is now busy making with a good balance between demand
their own strategies to spread and supply. In 2010 Emirates SkyCargo
their wings thanks to the achieved 30 per cent growth compared
winds of changes. Cargo Talk to 2009 and has a target to maintain the
presents some observations. growth trajectory in the following year.

According to Ram Menen, DSVP, Emirates, “We are fully committed to Indian
“The year 2010 was a year of revival, market. The country is fast emerging as
during first three quarters in particular. a lucrative manufacturing hub. High tech
Though the last quarter has witnessed a lull manufacturing sector is growing very fast
for various reasons, there is no doubt that in India. In addition, pharmaceuticals,
Ram Menen the air cargo industry would see an upward telecom and automobile sectors are the
turn in 2011, post the Chinese New Year. new areas being tapped by Emirates,”
In the first half of 2010 the worldwide air Menen pointed out. Emirates has very good
cargo industry has achieved a 23 per cent track record about handling of perishable
growth. Menen is expecting a 10-13 per cargo, especially from Delhi and area
cent growth in world air cargo in the whole and currently focusing on South Indian
year (2010) compared to 2009. destinations viz Thiruvananthapuram,
Calicut and Kochi.
In view of the current market trends, Menen Christoph Remund, CEO - DHL Lemuir
is predicting a 7-9 per cent growth in a good Logistics, India maintained that Although
case scenario and 4-6 per cent in low in the circumstances were challenging in 2010,
2011. He made moderate estimates because DHL Global Forwarding has experienced
of some ensuing challenges before the a healthy growth in its airfreight volumes
Christoph Remund industry. Hike of oil price, and a weakening and continues to maintain its market
US dollar would be the major challenges in leadership position in India. In particular,
this regard, which will have negative effect the automotive sector did extremely well,
on flow of cargo and revenue. with India’s auto industry leading this
growth with a robust order book. “Our
Menen, however, was quite optimistic focus on SME growth has been rewarding
about the growth from India market. “We and we are seeing a compelling increase
are constantly developing our products in this segment. DHL will continue to
and services pertaining to this fast growing keep SME growth in focus in 2011, ”
market. We are open to enhance our capacity Christoph said.
to India as well, when there is a demand,”
said Menen. At present Emirates is offering During the year 2010, DHL re-structured
3200 tonne cargo capacity per week to its global forwarding business, whereby the
Raajeev Bhatnagar India (by both belly hold and freighters) South Asia Pacific region was geographically

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 Cover Story
View Point

group at 7-8 per cent, domestic grew at

12 per cent and maritime cargo at 7-8 per
cent. Overall it was a good year for logistics
business,” he explained.
Vipin Vohra, CMD, Continental Carriers
was of the view that the 2010 has been a
challenging year, particularly after one of
the worst global recession which hit most
the major purchasing countries like USA,
and Europe. The recovery process has been
slow, but encouraging, in the first quarter
Tushar Jani Vipin Vohra
of the year where the exports from India
saw an upward trend of almost 35 per cent,
gradually declining to 6 to 7 percent on a
monthly basis. It happened because the
economy of USA and Europe has taken
much longer to recover. Sustaining high
growth rates depends on the speed of
recovery of the major European economies
as the sizable percentage of Indian export
is destined towards these markets.
“From April to November, exports growth
from India has been registered at 26.8
LR Sridhar Vineet Kanaujia percent, rekindling the hope the $200 billion
dollar target of export, by the government
expanded to cover Africa as well. This has to become operational in early 2011, for of India is likely to be achieved. Contracted
resulted in the stronger development of which the company has invested US $10 space capacity by the airlines, which had
its industrial projects, oil & energy and million in Chennai. been reduced temporarily, has started
aid & relief business, particularly for the expanding. Rate increases due demand
airfreight product. According to Raajeev Bhatnagar, MD, and supply situation have normalised after
UTi, 2010 was good year for the industry, the back logs are cleared,” Vohra expressed.
He also emphasised, “The automotive and as everybody saw growth without an
telecom sectors will continue to be prime exception. It was a feel good factor, as In Vohra’s opinion, the year 2011 seems to
focus verticals with our ongoing thrust on it helped to overcome the slowness hold great promise for the industry. Steady
SME growth.” which started in 2008 and the growth is recovery of economic slowdown in USA
welcomed by all. and Europe, new markets at which the
With the restructuring of the AFSAP (Africa industry is looking, fresh products like,
South Asia Pacific) region, DHL has put a “In my opinion the business prospect for the gem and jewellery, leather, engineering
renewed focus on Africa as a new engine year 2011 appears to be good. Growth may goods, textiles, handicrafts, handlooms,
of growth. With trade between India and not be as strong as year 2010, but would be silk carpets which have been brought under
Africa having risen almost four-fold in a very balanced growth. We do see growth special incentive schemes by the ministry of
the last five years, from US$9.9 billion coming in for domestic economy in terms commerce will push the export from India.
in 2004-05 to US$39 billion in 2008-09, of distribution, warehousing and contract
DHL sees vast potential in the India-Africa logistics,” said Bhatnagar. “Continental Carriers is well prepared to
trade lane. make up for the depressed performance in the
UTi’s plan for growth in 2011 is that the past years. In fact we have been stretagising
“Africa is a key emerging market, with air company would be concentrating on product our procedures, policies, performance levels
cargo and ocean freight volumes between such as contract logistics and distribution, and service commitments on an ongoing
India and Africa expected to grow 9.8 per brokerage, ocean freight, verticals such as basis for the past two years. Our global
cent and 9.2 per cent CAGR from 2009 – pharmaceutical, automotive, retail and agency association network with the top
2015 respectively,” Christoph said. fashion logistics. Freight Forwarders has been constantly
widening so that we can take the advantage
Christoph made it clear that in the days Tushar Jani, chairman, SCA Group of of their nominating business accounts in
to come DHL will continue to expand Companies rated the year 2010 as a good India,” Vohra elaborated.
its footprint in India and will invest in year for Air cargo and logistics business. “If
Free Trade Warehousing Zones (FTWZ) you bifurcate, the express industry grew Vineet Kanaujia, GM-marketing,
across the country. The first FTWZ is set at 20 per cent plus, international air cargo Safexpress, maintained that 2010 was a

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 Cover Story
View Point

LOOKING FORWARD
In view of the current market trends, Menen is predicting a 7-9 per cent growth in a good case
scenario and 4-6 per cent in low in 2011

DHL is focussing on SME growth, which has been rewarding and the company is seeing a
compelling increase in this segment. DHL will continue to keep SME growth in focus in 2011

According to Bhatnagar, 2010 was good year for the industry, as everybody saw growth
without an exception

For Group Concorde, 2010 was a good year for the air cargo industry in India and a best year
for the company in particular in respect of expansion of business

great year for the company and expecting to coal due to the large number of power
a healthy 2011. Apart from strengthening plants that are being planned in India.
its business, Safexpress has put a strong However I feel that it would take at least a
logistics infrastructure in place across the year for the exim trade to come to normalcy
country. In 2010, the company has launched and be on a growth path,” Sridhar said.
13 logistics parks across the country. The According to him, the domestic logistics
company is also planning to launch at will continue to grow.
least 20 more logistics parks by 2012. “We
are planning big for our 3PL services to “We will continue the consolidation
woo more new customers from different process for the year 2011 too with more
verticals,” said Kanaujia. According to and more integration of our services to all
Samir J Shah
him, IT, researches and development of our customers and provide end-end
skilled man power through the company’s solutions especially in our bulk logistics
training centres would be the dividing business, with focus on a better bottom-
factors as far as offering of quality services line,” added Sridhar.
is concerned. Safexpress is planning to
invest Rs 1000 crore in 2011-12 and has According to him, the major challenges
set a target to achieve 20 to 25 per cent that the industry is likely to encounter are
growth of business. Enhancing of supply the availability of additional port and road
chain consultancy, massive automation infrastructure to handle the growth.
pertaining to warehousing, green supply
chain and CSR activities would also top There was a great turn around. “We are all
the priority list of the company. Kanaujia up beat about the future, both immediate
added that Safexpress would persuade and long term. I think this feel good period
will continue, volumes will grow, and Pukhraj S. Chug
the government to implement GST at the
earliest and facilitate the consolidation of logistics segment will benefit economically
logistics industry in India. as well as in acceptance both at government
L R Sridhar, MD, Sical Logistics viewed and industry level,” said Samir J Shah,
that Indian logistics industry has performed partner, JBS Group of Companies.
well and it has had a decent growth in
2010. This is mainly due to the strong He also observed that the challenges remain
domestic market. He highlighted that in the same—man power and infrastructure.
2010 many PEs also invested in the logistics “We need to understand that there is also
infrastructure which is a very positive sign a requirement of short term solution. The
for the logistics industry. short term solution would be a better
utilisation of existing infrastructure and a
“Definitely there will be a significant better implementation of the systems and
growth in bulk logistics, especially related policies. This itself would make a huge Penta Miyazaki

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 Cover Story
View Point

are Pune/Chennai and Delhi NCR,” he handling. He also added that there are
said. Miyazaki appeared to be optimistic lots of challenges for Indian government in
about the upcoming FTA agreements mitigating the bridge in terms of policies,
between India and Japan. Investment on infrastructure mechanism and relaxation
the set parameters of DMIC will give lots of barriers to trade.
of impetus to this economy and thereby
logistics sector,” he observed. Samir Hosangady, COO, South Asia
Region, Damco commented that the year
Yusen Air & Sea Service (India) has complete 2010 was much better when compared
focus on making itself as much strong to 2009 for the air freight industry. The
in domestic (3PL solutions) and travel turn around in the air freight market in
Samir Hosangady business as it is in international business. India began in October 2009 and continued
The company will be having clear cut strongly for the rest of 2010.
objective of obtaining warehousing network
at all the major locations for making it “2011 promises to be a good year for
supportive strength to its international logistics in general and air freight in

CHALLENGES FOR 2011

Despite a promising future of the air cargo industry, Menen
expressed serious concern about the hindrances in India related
G Balaraju
to present infrastructure both at the airports and beyond airports.
He also emphasised on the awareness of e-freight in this country.
difference,” he added. “Emirates is committed to practise 100 per cent e-AWB across
the world by 2015. I am optimistic that India would be ready to
JBS Group has increased their penetration implement e-freight by 2011,” he shared. Meanwhile, Emirates has
in terms of product offerings for the extended its cooperation to the newly launched “UPLIFT”, which is
same customers. “We are positive about an e-platform for the cargo fraternity, initiated by ACAAI and Kale
the immediate future. It is to be a period Consultants. “We are also constantly interacting with the Indian
of internal growth and strengthening of Customs officials, so that e-freight can be practised at the earliest,”
systems,” Shah said. he informed.

For Group, Concorde 2010 was a good year According to Bhatnagar the biggest challenge is infrastructure in
for the air cargo industry in India and a best terms of roads, airports, ports as well as warehousing space.
year for the company in particular in respect
of expansion of business. Significantly, in In Jani’s opinion, the business prospects for 2011 will be good.
November 2010 the company’s subsidiary, The only concern is that growth will have to face challenges of
Acumen Overseas, was appointed as GSA infrastructure. “It is imperative that we change customs and port
for Korean Air. In addition, the company procedures to overcome the need of infrastructure,” he maintained.
is planning to add some other airlines,
mainly from Far East Asia and South East He felt that the strategy of the industry to keep floating in 2011 would
Asia, in 2011. “After a downturn, it seemed be in terms of developing infrastructure, simplicity in procedures and
the air cargo industry headed towards the hiring talent for future demand. “Talent retention will be the biggest
healthy performance level of 2007. We are challenge,” he cautioned.
expecting a better performance in 2011 as
well,” said Pukhraj Singh Chug, MD,
According to Vohra, the challenges that the industry has to face
are various. There are operational issues that need to be addressed
Group Concorde.
with sincerity, with coordination amongst all airport cargo
Penta Miyazaki, president, Yusen Air handling service providers. Customs clearance delays, frequent
& Sea Service (India) maintained that electronic connectivity failures, lack of minimum required
2010 was definitely a re-shaping year
infrastructural facilities, delay in handling draw back are just some
after the recession in the world economy.
of the other bottlenecks that the government and the industry
“The industry as a whole is on the rising
need to resolve.
trend, and especially the focused areas

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 Cover Story
View Point

particular. However there are concerns on this trade lane and will leverage it to infrastructure was found struggling to
regarding the economic situation in build competitive strength in this market. handle the growth component. The custom
Europe. This can dampen the consumer At the same time Damco will continue to system up gradation also had its challenges.
demand and can impact the overall air focus on the traditional markets of Europe
freight market,” Hosangady pointed out. and North America as many of its customers “It is certain that their will be higher
On the flip side he expressed concerns are moving cargo in these markets. Damco volumes and more capacity coming in to
over certain areas, which may deter the is focusing on developing multi modal handle it. The world has focus on India and
projected growth. “Increased security in solutions through its air freight products its potential. To exploit this it is imperative
the air freight market has been a concern like sea-air and air-sea options which can the logistics infrastructure and terminal
infrastructure in the country is upgraded
with utmost priority and in rigid time
frames,” he said.

Finnair currently operates six flights in

a week into Delhi. Effective January the
airline’s frequency increases to daily.

S Hari, general manager, cargo-India,

InterGlobe Aviation (IndiGo Cargo)
maintained that the year 2010 has been
a great year for Indian domestic air cargo
market due to robust growth shown by
Kuldip Singh Kharayat S Hari the Indian economy. Market picked up
momentum post May 2010 and was steady
reduce the overall costs in comparison to a till the end.
direct air solution.
“In view of the current trend, the year 2011
G Balaraju, MD, Sindhu Cargo Services will see major growth in volumes. Business
was of the opinion that for logistics players volumes are bound to grow and the yields
in India it is going to be bullish trend during are bound to improve,” he said.
2011. Recently, Sindhu Cargo Services, has As far as challenges are concerned in
opened a logistic park in Bangalore which domestic air cargo industry, feels Hari,
consists 1,00,000 sqft of corporate office, scarcity of capacity and poor connectivity
40,000 sq ft consists of transit warehouse to major growing markets would remain as
cum transport office and training school. a reason of concern.“We are sure that our
In addition to this, the company is adding new initiatives in the coming months will
Nazir Ahmed
around 50 vehicles of different capacity to also provide us with better connectivity to
for many of the customers in developed its existing fleet of 100 + vehicles. all major cities in India .These flights and
markets like Europe and North America in the new aircraft which are expected to join
the recent times following several instances However, according to Balaraju, many in to our fleet will help us to offer better
of security breaches. It is important challenges would have to be faced related capacity and improve our efficiencies where
to secure the air freight supply chain to seaports and airports, skilled manpower, by giving better service’s to our customers,”
through increased security processes and etc. Apart from this, industry calls for huge Hari expected.
advanced technology to prevent security capital investment and working capital in
lapses,” said Hosangady. view of longer credit facility expected by According to Nazir Ahmed of SriLankan
clients. This poses big challenge in terms Airlines Cargo, 2010 was very challenging
Damco has ambitious growth plans in the finance also. in the Beginning of the year and gradually
air freight market globally as well as in went upward from October 2010 onwards.
India. “We have seen growth in our air Kuldip Singh Kharayat, area director, Srilankan Airlines’ performance from
freight business volumes in 2010 and are Indian Subcontinent, Finnair Cargo found Chennai showed the bullish result during
confident that we can further strengthen 2010 a promising year. The air cargo April to September 2010. The airline
our position in the market. We aim to volumes saw surge from earlier years. There is introducing new destinations and
double our air freight volumes over the next were challenges as well the volcanic ash resuming few Indian destinations like
three years in India,” Hosangady shared. caused lot of disruption in flight schedules Kochi and Hyderabad. Also it will increase
of airlines. There was a backlog of cargo capacity to India including Mumbai (10
One of the key markets the Damco is looking generated for some periods. The capacity flights per week), Chennai (one additional
to grow in is the Intra-Asia market. “We which had weaned away in 2009 was seen flight per week) and Bengaluru (one
have strong relationships with customers coming back again. As a result, the terminal additional flight per week).

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 Cargo Performance
Export/Import

DELHI INTERNATIONAL AIRPORT CARGO DEPARTMENT,

IGI AIRPORT, NEW DELHI
(AIRLINE-WISE IMPORT/EXPORT CARGO PERFORMANCE
F O R T H E M O N T H O F N OV E M B E R , 2 0 1 0 )
All wt. in mt.

Export Export Total

S. No. Airlines Export(MTs) Perishable (with Peri.) Import %
Cargo of Total
Cargo (MTs) (UPL)(MTs)

1 Cathay Pacific 859 33 892 1713 2604 8.9%

2 Jet Airways 885 297 1182 1387 2569 8.8%
3 Emirates 585 1002 1587 504 2091 7.1%
4 British Airways 896 5 901 810 1710 5.8%
5 Air India 527 164 691 803 1494 5.1%
6 Thai Airways 216 27 243 1172 1415 4.8%
7 Singapore Airlines 500 20 521 623 1144 3.9%
8 Lufthansa Cargo Airline 397 26 423 676 1100 3.8%
9 Deccan Express Log 363 0 363 729 1093 3.7%
10 Fedex Express Corpation 365 0 365 480 846 2.9%
11 Etihad Airways 241 130 370 419 789 2.7%
12 KLM 427 29 456 261 716 2.4%
13 Qatar Airways 234 226 460 248 707 2.4%
14 Swiss World Cargo(India) 380 4 383 288 672 2.3%
15 Aerologic 380 0 380 261 641 2.2%
16 Virgin Atlantic 364 0 364 271 635 2.2%
17 Air France 338 19 357 221 578 2.0%
18 Turkish Airlines 397 27 425 121 546 1.9%
19 Finnair 307 2 309 222 531 1.8%
20 Malaysian Airline System 232 30 262 239 501 1.7%
21 China Air 150 11 162 238 400 1.4%
22 Uzbekistan 186 10 196 167 363 1.2%
23 Austrian Airlines 196 0 196 141 337 1.2%
24 Japan Airlines 142 3 144 190 334 1.1%
25 American Airlines Cargo 184 2 186 101 288 1.0%
26 Eva Air 102 0 102 168 270 0.9%
27 Saudia 189 56 245 12 257 0.9%
28 Continental Airlines 192 0 192 51 243 0.8%
29 Aeroflot Cargo Airlines 165 45 210 13 223 0.8%
30 Air China 44 4 47 118 165 0.6%
31 China Eastern Airlines 93 1 93 93 186 0.6%
32 Blue Dart 98 5 103 14 117 0.4%
33 Gulf Air 84 14 99 11 110 0.4%
34 Indian Airlines 75 4 78 31 110 0.4%
35 Kuwait Airlines 31 71 102 22 124 0.4%
36 China Southern Airlines 8 0 8 75 82 0.3%
37 Air Mauritius 70 5 75 1 77 0.3%
38 Asiana Airlines 32 0 32 64 96 0.3%
39 Pamir Airways 87 0 87 0 87 0.3%
40 Mahan Air 61 8 68 5 73 0.3%
41 Ethopean Airlines 54 7 62 2 63 0.2%
42 Air Arabia 53 0 53 0 53 0.2%
43 Air Astana 42 2 43 21 64 0.2%
44 Kam Air 69 0 69 0 69 0.2%
45 Sri Lankan Airlines Ltd 15 0 16 30 46 0.2%
46 Oman Air 49 19 67 1 68 0.2%
47 Ariana Afghan Airlines 28 0 28 6 34 0.1%
48 Pakistan International 19 0 19 21 41 0.1%
49 Royal Jordanian Airlines 16 0 16 2 18 0.1%
50 Air India Expres 0 0 0 0 0 0.0%
51 Druk Air 2 0 2 0 3 0.0%
52 Royal Nepal Airlines 2 0 2 10 12 0.0%
53 Jetlite -2 4 2 2 4 0.0%
54 Turkmenisthan Airlines 3 0 3 0 3 0.0%
55 MIS 888 108 996 1456 2452 8.4%

Total 12322 2416 14739 14514 29253

Cargo handled in Nov‘09 13716 2251 15967 11767 27734
% VARIATION -10.16% 7.35% -7.69% 23.34% 5.48%

# Cargo Handled at Centre for Perishable Cargo

32 CARGOTALK JANUARY 2011 WWW.CARGOTALK.IN

 MUMBAI CSI AIRPORT
EXPORT/IMPORT CARGO TONNAGE HANDLED
I N N OV E M B E R 2 0 1 0
(Including TP Cargo)

WEIGHT IN TONNES
GENERAL
Export Total
S. No. Airlines Perishable Total Import
General Exp+Imp

1 Jet Airways 1549.33 841.69 2391.02 2054.64 4445.66

2 Emirates 1818.69 702.56 2521.25 1236.98 3758.23
3 Cathay Pacific 825.66 9.47 835.13 2148.39 2983.51
4 Lufthansa 1011.70 35.92 1047.62 1667.30 2714.92
5 Air India 679.93 1265.00 1944.93 698.99 2643.92
6 Singapore Airlines 664.76 131.05 795.81 995.94 1791.75
7 British Airways 893.19 152.22 1045.41 545.43 1590.83
8 Kingfisher Airlines 370.80 0.00 370.80 1128.51 1499.31
9 Etihad Airways 615.73 2.02 617.75 588.70 1206.45
10 Qatar Airways 457.11 252.71 709.82 487.04 1196.86
11 Air Cargo Germany 0.00 0.00 0.00 900.41 900.41
12 Swiss Intl. Airlines 380.36 9.97 390.33 436.90 827.24
13 Thai Airways 221.22 69.07 290.29 536.33 826.62
14 Air France 369.10 73.86 442.96 273.26 716.22
15 Federal Express 472.85 3.53 476.38 197.90 674.27
16 Ethopian Airlines 575.62 22.02 597.64 20.82 618.46
17 Malaysian Airlines 376.70 1.61 378.31 217.56 595.88
18 Turkish Airlines 307.33 0.00 307.33 215.69 523.02
19 UPS 73.42 0.00 73.42 419.86 493.28
20 Korean Air 323.09 8.00 331.09 81.72 412.81
21 Delta Airlines/KLM 207.93 0.00 207.93 172.66 380.58
22 Saudi Arabian Airlines 262.25 77.11 339.36 25.73 365.09
23 Kenya Airways 311.00 0.18 311.18 8.57 319.74
24 South African Airlines 226.86 2.76 229.63 22.16 251.78
25 Jade Cargo 0.00 0.00 0.00 243.37 243.37
26 Kuwait Airways 71.94 159.82 231.76 8.72 240.48
27 Qantas 85.70 0.05 85.75 123.40 209.15
28 Airasia 112.23 0.00 112.23 83.38 195.61
29 Air Mauritius 179.32 4.73 184.05 3.20 187.24
30 Charters 0.00 0.00 0.00 177.27 177.27
31 Gulf Air 74.44 85.98 160.42 2.99 163.40
32 Oman Air 9.48 139.84 149.32 2.75 152.07
33 EL-AL Airlines 75.45 4.54 79.99 56.02 136.01
34 Air Arabia 53.78 59.15 112.93 0.61 113.53
35 Continental Airlines 51.28 0.00 51.28 56.05 107.32
36 Pakistan Airways 39.60 26.69 66.29 9.26 75.55
37 Srilankan Air 39.91 3.34 43.25 25.45 68.70
38 Blue Dart 28.16 0.00 28.16 29.21 57.37
39 Iran Air 34.92 6.60 41.52 4.14 45.66
40 Yemenia Airways 30.67 11.51 42.18 0.90 43.08
41 Egypt Air 34.02 0.00 34.02 1.07 35.08
42 Royal Jordanian Airways 6.36 0.00 6.36 0.73 7.09
43 Indian Airlines 1.18 0.00 1.18 5.25 6.43
44 Nas Air 0.72 0.00 0.72 0.00 0.72
45 Others 43.86 0.00 43.86 297.60 341.46

TOTAL 13967.61 4162.99 18130.60 16212.84 34343.44

CARGOTALK JANUARY 2011 33

 Industry Associations
Convention Report

ACAAI Convention
2010 Air cargo industry gears up to
adopt new world order
The 37th Annual Convention of the Air Cargo
Agents Association of India (ACAAI), which was
held from November 25 to 28 in Bengaluru with
the theme “Air Logistics-Industry Resurgence”,
indicates the great changes in the air cargo
industry in India. Ratan Kr Paul

T
he ACAAI Convention 2010
started with cheerful speeches
from J Krishnan, president,
ACAAI and S Gurumurthy,
chartered accountant and
renowned corporate advisor, and key note
speaker of the Convention.

“The new world order has woken up to look

to other worlds and other markets. The
powerful names that the new world looks at
are China and India. Both these economies
are saving based economies and do not
live beyond their means. The countries
S Gurumurthy is lighting the inaugural lamp of the ACAAI Convention 2010

present a new market where consumption economies also demands doing business in embedding himself in the new
is not based on greed. These markets now differently focusing clearly the consumer business paradigm.
offer a stable, long term and safe business spending sentiment as opposed from the
prospects,” observes Krishnan. previous western world focused business. He also pointed out that technology would
Supply chain and integrated logistic remain a key driver to drive down costs
According to the ACAAI president, the new are the buzz words and the emerging and usher in greater transparency and
industry resurgence towards the reasserting new forwarder sees great opportunities operating efficiencies. “The logistics service

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 Industry Associations
Convention Report

Increase infrastructure investment

from the current 2.6 per cent of GDP
to 6 per cent in the next few years.
expedite the transit cargo operation, and
simplification of tax laws.
about 66 per cent of Indian products is
consumed domestically.
According to Gurumurthy, the recent crisis
has thus helped many to re-look at, and
reposition, themselves, while questioning
the universality of the US model. For India
as well, the global crisis has provided similar
opportunity to re-examine itself.
Gurumurthy maintained that both state
socialism and market capitalism had their
defects; but, in 1990s, a less competitive
socialism failed first against a more
competitive capitalism. Of late, the turn
of the US-led capitalist model came to fail.
With demise of the global socialist order,
providers need to quickly train and retain Krishnan pointed out some key challenges, India too gave up its socialist pretensions in
his personnel to stay relevant. ACAAI has which include the existing infrastructure, 1991. It accepted to do a U-turn to adopt the
remained in the fore front to march ahead competition posed by the sea mode within Anglo-Saxon free market model. However,
of times and our e-initiatives with Kale Asia, currency fluctuation, environment India was opening up its economy in
Consultants —UPLIFT, is now ready to be issues, corporate social responsibilities and calibrated manner. It made a good balance
operational,” Krishnan emphasised. security issues. Krishnan recommended between savings and consumption. Indian
increase of infrastructure investment from domestic savings has grown up from 23
Krishnan also highlighted the Customs the current 2.6 per cent of GDP to 6 per per cent in 1992 to 37 per cent at present.
initiatives to make the cargo industry cent in the next few years, expediting the He observed that individual savings would
e-friendly. “The major shift on the part transit cargo operation, and simplification create common economy. He also advocated
of the Customs authorities has been the of tax laws. for more consumption for the greater interest
roll out of new version 1.5. This system of the country’s economy.
when it made operational overcoming all the Gurumurthy presented a broad perspective
glitches currently being faced. Certainly, it of the present global and Indian economy The convention was also addressed by
would expedite the regulatory clearance and and emerging opportunities for logistics MR Venkatesh (economist), H Rana (Air
integrate the various arms of the regulators industry. He firmly established the fact that India), Tony Nothman (BAWC), Tom
in a paperless e-environment,” he said. He, a good balane between robust domestic Wright (Cathay Pacific), Oliver Evans
however, made it clear that unless accuracy savings and consumption of the country (Swiss International), Anshuman Singh
is achieved in entering the relevant data to made India growing during the recent (Future Supply Chain Solution), Desmond
the customs, the benefits are unlikely to recession period. “It was expected that Vertannes (IATA), Marcel Hungerbuehler
pass on. the US economy and the followers of the (BIAL), Pradeep Panicker (DIAL), VK Monga
same would see the set back. Their so called (AAI), Yashwant Bhave (AERA), Ennarasu
Highlighting the forthcoming business growth caused the crisis.” He also made Karunesan (Chennai Container Terminal),
opportunities he maintained that intra-Asia serious caution about the Chinese economy, Dheeraj Rastogi (ICES), Vipul Jain (Kale
trade is the new reality. “Understanding the which is dependent on the world markets Consultant); Christoph Remund, CEO,
Asian ethos is a prerequisite to successfully to a greater extent (more than 60 per cent). DHL Lemuir Logistics; Sam Katgara,
harness the opportunity and derive the He remained buoyant about further growth partner, Jeena & Co and several industry
benefits,” he said. of Indian economy. According to him, stakeholders including ACAAI leaders.

36 CARGOTALK JANUARY 2011 WWW.CARGOTALK.IN

 Lead Story
New Launch

ACAAI and Kale

Logistics Solutions
unveil As a significant move, the leading aviation and
logistics technology provider, Kale Logistics

UPLIFT Solutions, has formally launched a common

technology platform called UPLIFT (Universal
Platform for Logistics and Integrated Freight
Transport) in association with Air Cargo Agents
Association of India (ACAAI) at the 37th Annual
Convention of the association. CT Bureau

U
PLIFT is a unique platform
pioneered by air cargo industry
to facilitate electronic data
exchange between all the
stakeholders in the logistics
value chain. T a l k i n g t o C a r g o T a l k ,
Sumeet Nadkar, CEO & MD, Kale Logistics
Solutions, said that with the growth in both
the EXIM and domestic trade in India,
the pressure on logistics infrastructure is
ever increasing. Currently due to manual
operations, there exists lot of inefficiencies
in the system causing delays, penalties
and lack of shipment visibility resulting
in higher cost of logistics for India. This
higher logistics cost pegged at around 13
per cent of India’s GDP creates serious non-
tariff barriers and reduces overall trade
competitiveness. Moreover, the technology
adoption in the Indian logistics industry is that separates UPLIFT from its global
extremely poor. In fact on an average the peers is the fact that this platform has
industry spends only about 0.3 per cent been pioneered by air cargo industry
of revenue on technology whereas the itself,” asserted. Accirding to him, UPLIFT
global standard for the logistics industry is ACAAI’s own platform, which is an
is around 3-4 per cent. attempt to create history in the Indian
logistics industry.
Considering this current status of Indian
logistics industry, there is a need to have Prior to the UPLIFT launch, Kale has
an electronic collaboration platform. conducted various road-shows across the
UPLIFT is an initiative to address these country, in association with ACAAI, wherein
industry issues. the concept of UPLIFT, its functionalities,
features and benefits was shared with the
“We unveiled UPLIFT, a pioneering Sumeet Nadkar concerned stakeholders. “We have also
initiative in creating a cargo community planned few road-shows in the coming
platform. The response received from the very positive and encouraging,” added months in Mumbai and other cities which
delegates during this convention as also Nadkar. Nadkar felt that UPLIFT has will further aid us in reaching to more
during our industry interactions have been its own niche positioning. “The thing industry stakeholders,” he informed.

38 CARGOTALK JANUARY 2011 WWW.CARGOTALK.IN

Family Album
Glimpses of ACAAI Convention

ACAAI Convention 2010

DELEGATES IN RESURGENCE MODE
The 37th Annual
Convention of the Air
Cargo Agents Association
of India (ACAAI) was an
event to experience the
revival of the air cargo
industry. Delegates
appeared to be exuberant
about the future while
interacting during
business sessions and
evening functions.

40 CARGOTALK JANUARY 2011 WWW.CARGOTALK.IN

CARGOTALK JANUARY 2011 41
Family Album
Glimpses of ACAAI Convention

42 CARGOTALK JANUARY 2011 WWW.CARGOTALK.IN

CARGOTALK JANUARY 2011 43
Family Album
Club Function

Air Cargo Association of Hyderabad

CELEBRATES ANNUAL BALL 2010
The Air Cargo Association of Hyderabad recently organised Annual Ball 2010 for their members
and guests at Hyderabad. More than 125 members from airlines and IATA cargo agents
participated in the event to enjoy the evening mingled with dance, music, fun and cocktail & dinner.

44 CARGOTALK JANUARY 2011 WWW.CARGOTALK.IN

Family Album
Award Ceremony

Emirates SkyCargo
HONOURS TOP AGENTS
Recently, Emirates SkyCargo hosted three different events in New Delhi, Mumbai and
Ahmedabad to honour its top agents for their valuable contribution to the airline’s outstanding
performance in 2010.While Ram Menen, DSVP, Emirates was present at Mumbai and
Ahmedabad; Pradeep Kumar, senior vice president, cargo revenue optimisation of the airline
was present at Delhi to honour the agents.

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 Airport Infrastructure
Terminal Update

Chennai Airport
opening Phase III of cargo terminal
Chennai Airport is the main gateway for logistics
requirement of the southern region in a major
way.Though Hyderabad Airport has emerged as a
world standard airport, Chennai Airport is trying
to give a complete face lift to its cargo
infrastructure. CT Bureau

C
hennai Airport provides
an integrated gateway for DEVELOPMENT
transiting and clearance PROGRAMME
of all export and import
consignments by air. The Phase I & II
present services available at the airport It is operating for export completed
include a modern and mechanised export with two Elevators Transport Vehicles
cargo terminal consisting of almost 1,75,000 (ETV) with 176 ULD stations & 18
sqft area. Similarly, the new import Hydraulic loading stations
terminal, which is under construction, will
have a built up area of almost 4,00,000 sqft Phase – III (work in progress)
area with modern automatic storage and
retrieval system (ASRS). Apart from this, More parking bays to be added for
right now the airport has a cold storage freighters
facility consisting of 500 sqm of area and 3 lakhs sqft area
also another cold storage facility of 78
sqm of different temperature mechanisms. State of the art ASRS with 8000 storage
The future plan also includes additional bins of 1300 kgs to 1500 kgs capacity
modern cold storage chambers for keeping
the incoming pharmaceuticals and such Modern cargo handling equipment
category of cargo.
Expected to be completed by April
At Chennai Airport, Phase-III of the 2011 with annual capacity over 1
development of cargo terminal is Million for import & export cargo
under process in which ASRS will also be
provided. In addition, 178 storage locations
have been provided in ETV to accommodate arrangements through Ground produce, AAI with the assistance of APEDA
space of 445 MTs. Handling Agencies appointed by AAI and has created state of the art centre for
The introduction of web based EDI system, bonded trucking facility. perishable cargo, to encourage the export
simplification of procedure to expedite of perishable cargo from the region.
AAI has enhanced the annual capacity of
clearance, was provided to the trade. It also cargo terminal at Chennai Airport from
resulted into augmentation of the capacity In addition, the airport is upgrading its
218000 MT to 405000 MT in 2009-10. cargo handling equipment. For smooth
of the cargo terminal. With further expansion, the capacity will and speedy clearance of cargo AAI has
be further enhanced to 544000 MT. decided to introduce more automation and
Initiatives by Chennai Airport on
efficient processing, include web enabled The airport is also putting adequate mechanisation in the air cargo handling
documentation, pre deposit account which emphasis on handling of perishable cargo activities. Therefore, ‘Conveyor Belt for
will be upgraded to e-trade, ASRS with and temperature sensitive pharmaceuticals. handling of export cargo’ is proposed at
minimal human intervention, new working To maintain the cool chain of perishable export terminal.

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 Airport Infrastructure
Terminal Update

GHIAL and Menzies

launch Pharma Zone at Hyderabad Airport
GMR Hyderabad International Airport and
Menzies Aviation, which are operating the cargo
facility at Hyderabad Airport through the
company called Hyderabad Menzies Air
Cargo Pvt Ltd (HMACPL), recently opened a
dedicated cargo handling zone exclusively for
Pharma products. CT Bureau

Lufthansa Cargo and Hyderabad

Airport sign agreement to create
pharmaceutical hub

Lufthansa Cargo and GMR Group, the

operator of Rajiv Gandhi International
Airport at Hyderabad, have announced
that they will jointly develop Hyderabad
as a key cargo hub in South Asia, for
the transport of temperature sensitive
pharmaceuticals. Representatives of the
two companies have recently signed
a memorandum of understanding in
Hyderabad. According to the agreement,
a modern infrastructure will be
established at Rajiv Gandhi International
Airport in Hyderabad. Customs
procedures at the airport shall also be
Pharma Zone

I
speeded up in order to guarantee faster
transport.
n view of the fact that India, and
The agreement says that Lufthansa Cargo
especially Hyderabad, is emerging will provide the capacity for the transport
as an important pharmaceutical of temperature-sensitive cargo. To this
manufacturing centre, HMACPL end, the airline will station its own fleet
has decided to launch the Pharma of cooling containers in Hyderabad.
Zone to offer accurate and temperature “The demand for temperature-
controlled transport will continue to
controlled care while handling grow substantially in the coming years. A
pharmaceutical products. strong partnership with GMR Hyderabad
International Airport will enable us
The pharma zone has dedicated truck to offer our local customers, a tailor-
Kiran Kumar Grandhi, business chairman of GMR Group-
docks for acceptance, floor level weighing Airports inaugrating the Pharma Zone made product for the fast and reliable
provisions at acceptance and seamless cold transport of pharmaceuticals,” said Martin
Schlingensiepen, vice president, product
chain facility during the entire handling Hyderabad and the rest of the world.
management.
process. The facility also has a dedicated Hyderabad is the main gateway to the
“Lufthansa Cargo’s extensive expertise
area for products, requiring temperature pharmaceutical manufacturing hub of the
and the highly modern infrastructure
control between 02 to 08 degrees celsius, country. Commenting on the new launch, at Hyderabad Airport will enable us to
in examination as well as a sterile area Paul Smith, CEO of HMACPL said “The offer our customers the best and most
for active ingredients and vaccines. Data distinct and dedicated pharma zone is reliable product for cool chain transport
loggers have been provided in all the key expected to increase the airport’s offering in South Asia,” expressed P Sripathy, chief
executive officer of GMR Hyderabad
areas, so that as reports can be provided on to the industry and thereby bring in mutual
Airport International”.
need basis to customers. growth of 25 per cent per annum.

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 Logistics Services
Infrastructure Update

Orange City
Logistics Park
A world class logistics infrastructure in place
At this challenging time, modern businesses are
struggling to reduce the logistics cost to remain
profitable. In India the cost is much higher
compared to other countries. Orange City Logistics
Park (OCLP) is all set to benefit the manufacturers
and exporters in the country. CT Bureau

O
CLP’s warehousing facility
is spread over 90 acres of
lush green area at Nagpur.
One of the most important
criteria to select the warehousing
space for DCs or RDCs is the location, and
Nagpur is an ideal location for OCLP.

OCLP warehouse measuring one lakh sqft

with 10.5 meter height and VDC flooring
is ready to occupation. In addition,
construction for another one lakh sqft
warehouse is in full swing which is going to
be completed very soon. The total possible
warehousing capacity of the logistics park
is more than 10 lakh sqft

According to Zafeer Ahmed, marketing

manager, OCLP, more warehouses would be
custom built as per client requirements. “It
is believed that, warehousing requirements
are quite different for different sectors and SALIENT FEATURES
hence the decision is taken to offer built to OF THE OCLP
suit (BTS) warehouses,” he said. He also
added that an MNC retail giant is opening its Strategic location with good road,
RDC on OCLP’s premises. “We are in talks rail and air connectivity
with the company and would be finalising Ample warehousing space for
the deal very soon. We have also kept the further expansion
provision of cold storage, to further cater to
the pharmaceuticals and FMCG sectors,” he Ample truck and office vehicles
added. OCLP is strategically located near parking area the back freight as Nagpur is the center of
MIHAN project in Nagpur, which is the only Secured place with as 24 X 7 India. “A unified logistics park of the size and
Multi – Modal International Cargo Hub in CCTV, 2.5 m compound wall, fire facilities as OCLP translates into reduction
the country. In Ahmed’s opinion, one of the hydrant system, provision for fire in truck turnaround time and goods damage,
biggest advantages of the OCLP’s location water sprinklers, fire rated doors and storage of more and more goods in the same
is that the companies can distribute goods lightning arrester space and serving the market as fast as
all over the country and can further save on possible,” he observed.

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 Logistics Services
Academic Institutions

UPES All set to fulfill the demand of

logistics industry
The University of Petroleum and Energy Studies
(UPES) is a PPP project in association with the
government of Uttarakhand. It was established in
2003, with an objective to present a new
generation university. Intitially started with the oil
& gas sector, the university is rapidly including
aviation, transport and total logistics in its
curriculum. Parag Diwan, vice chancellor of
the university provides details about intiatives
on logistics. CT Bureau

T
he logistics courses offered new trends and challenges. We revise our go. “UPES is constantly trying to create
by UPES are open for both curriculum after every six months to make awareness about world class logistics
industry people as well as it pragmatic and industry friendly. As a infrastructure, global bench marking,
freshers. Meanwhile the second result, 100 per cent of our first batch have emerging technologies and best practices
batch is pursuing logistics got placements in the logistics arena,” in the world market. We are also doing lot of

Parag Diwan

courses from this university. The course underlined Diwan. Apart from theoretical research works and offering consultancy to
curriculum includes MBA for executives know how, UPSE also offers opportunity both private players as well as government
and BBA for front-end workers. Also the to acquire hands on experience from across bodies,” highlighted Diwan.
university offers full time MBA, and part- India and the world. The university has tie-
In view of the negative effect of the logistics
time MBA and BBA courses. ups with major airport and port operators
industry on environment, UPES is set to
in the country and abroad.
UPES is a statutory university and it is address the burning issue. “The university
fully autonomous. The board members of He believes that the future of logistics runs full fledged M Tech programmes in
the university are predominantly industry industry in India is very bright, and so are Health Safety and Environment. Under
players. However, its academic council the job opportunities. these programmes, we are exploring various
consists consisting of academic persons and aspects of emission control by using green
industry people in equal numbers. He, however, quickly pointed out that fuels. University is also involved in many
the existing logistics infrastructure is an research projects and studies which are
“UPSE’s curriculum is very scientific area of great concern. Both hard and soft focused on the mitigation of the CO2
and contemporary, to keep pace with the infrastructure of the country has miles to emission,” said Diwan.

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 Shipping News
Academic Institutions

Indian Maritime
University Asia Campus
Agreement signed for mutual benefits
In a bid to strengthen the institutional network of
marine studies, Scomi Marine Bhd, an oil &
gas services provider and an associate of Scomi
Group Bhd, entered into an MoU with IMU,
IASB & PKFZ. CT Bureau

INDIAN MARITIME
UNIVERSITY ASIA
Diploma in Nautical Studies

Degree in Nautical Studies

Degree in Nautical Science

Degree in Shipbuilding
and Repair

Degree in Maritime Science

Degree in Maritime Engineering

T
he MoU is expected to establish K Mohandas, secretary, Ministry of Shipping.
a framework of cooperation They were accompanied by Dato’ Tan Seng
between the four parties for Sung, Malaysian High Commissioner. IMU
the provision of maritime is a Central University established by the
academic programmes like Ministry of Shipping, Government of India
training, research, consultancy courses under an Act of Indian Parliament 2008, with
and services in Malaysia at a campus to be its headquarters located in Chennai, India.
established in PKFZ. IMU also has regional campuses in Mumbai,
Kolkata, Visakhapatnam and Cochin in India.
According to the agreement, the four
parties will undertake the establishment PKFZ is established under the laws of
o f t he ma r i t i me a c a d e my , w he r e b y a Malaysia, and it is an integrated 1,000-
joint management committee and a joint acre Free Commercial and Industrial Zone
academic committee will be formed to carry providing facilities for international cargo
out the planning, direction and overall distribution and consolidation. IASB is a
management of the project and the academic connectivity and infrastructure facilities. In reputed company established and existing
curriculum respectively. PKFZ has been conjunction with the signing, recently the under the laws of Malaysia; carrying on
identified as the ideal location for setting up Malaysian delegation paid a courtesy visit to the business of general trading services,
the IMU Asia Campus as it offers suitable GK Vasan, Union Minister of Shipping and transportation and management.

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 Logistics Services
Food Logistics

KPMG forecasts high

return on investment
from food logistics sector
The first edition of “Food Retail, Logistics and
Packaging Summit & Awards,” which was
recently organised by the Supply Chain
Leadership Council in Mumbai, unveiled that the
present USD 70bn food retail industry will more
than double to USD 150bn by 2025. CT Bureau

T
he summit was attended by
global audit and advisory
firm and premier research
organisation, KPMG, and
several supply chain majors in
India. Speaking at the first edition of Food
Retail, Logistics and Packaging Summit
& Awards, Ramesh Srinivas, executive
director, KPMG said, “High growth in food
retail is limited by sub-optimal supply chain
caused by low investment in the sector.”
He added that the food sector, in spite of
its large share of GDP and the consumer
basket, only received 3.3 per cent out of the
gross FDI flows in India, between 2000 and Gautami Seksaria, Founder & Partner, SCLC Krisha Shete (RKFL) handing over award to Vineet Jain
2010. KPMG predicted high demand, RoI speaking at the summit (Head - Distribution, Yum Restaurants)

in the Indian food retail and logistics sector.

food supply chain awards, titled KPMG-
However, Purvin Patel, COO, RK Foodland, SCLC Food Retail, Logistics & Packaging
pointed out that the cold chain industry is Awards ‘10. The list of winners, selected by
constrained by quality supply claiming that an expert group from KPMG, out of scores of
22mn tonnes of capacity is not sufficient to nominations, include: Cadbury and PepsiCo
serve the current 31mn tonnes of demand. (Food Supply Chain Manager of the Year-
He predicted that the size of the current Manufacturer/Processor); Yum Restaurants
cold chain market is Rs. 13,500 crores (Food Supply Chain Manager of the Year-
which is expected to grow to Rs 54,000 QSR); Future Value Retail (Food Supply
crores in 2015. Chain Manager of the Year-Modern Format
Several industry veterans, including Vivek Retailer); Ashok Kumar, VP - Supply Chain,
Sarabhai of Cadbury-Kraft Foods, Lt Pepsico India (Food Logistics Personality
Colonel Vijay Nair of Hypercity and Ashu of the Year); Snowman’s (Cold Logistics
Khanna of Marico, spoke of how innovation Service Provider of the Year) Pawanexh
is helping to accelerate growth in this sector. Kohli, chief cold chain solutions officer,
Vivek Sarabhai (Cadbury-Kraft), Pradeep Dubey
Gati (Cold Chain Personality of the Year); (Snowman), Girish Deshpande (RKFL)
At this Summit, Cyrus Broacha and Gautami Bristlecone (Cold Logistics Tech Enabling
Seksaria, Founder & Partner, Supply Chain Company of the Year); Yum Restaurants the Year) and Marico (Food Supply Chain
Leadership Council, hosted India’s first (Food Packaging Innovating Company of Innovating Company of the Year).

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 Guest Column
Air Cargo

Be a Whistle Blower
“US Department of Justice fines international
airlines for price fixing” – The headline that hit the
global media in the recent past and now its
extension towards leading global freight
forwarders as well, is significant to the Indian air
cargo community. B Govindarajan

M
ore than the related arm-twist the small and medium native
legal issues and the freight forwarders and shippers , etc, etc.
ramifications, it may
be of interest to take
a closer look at the What happens
learning from the incident.
in India?
It is interesting to note that none of the Indian market is not an exception. India
airlines reported in the DOJ scanner, voluntarily adopted ‘open sky policy’ for
belong to USA- the home market. By and air cargo to support the trade and industry,
large, native airlines do not indulge in which in turn facilitated foreign airlines to
cartelization in the home market and it is come in a big way and grow more than in
the foreign airlines that join hands to exploit any other market.
the market conditions. B Govindarajan
To cite a simple example, when they
grew and gained collective dominant
What prompts THE REMEDY IS IN
THE HANDS OF ALL
position, the age old IATA Resolution 512
(b) that provided fair opportunity to the
the exploitation? STAKEHOLDERS stakeholders, to determine the related
It i s no thi ng b u t a b u s e o f d o mi n a n t service charges (Dangerous Goods Fees,
Indian air carriers to be more pro-
position, by select few in a marketplace, Delivery Order Fees and other charges and
active towards air cargo and provide
where the native airlines do not surcharges) based on mutual agreement
required capacity, connectivity and
contribute significantly for the betterment was given a twenty-one gun salute. Today,
quality of service for the trade to
and development of the growing home what is being witnessed in the market
accept them as their first choice as it
market. These select foreign airlines play is total exploitation, which any foreign
happens in other markets.
a dominant role by being present at the airlines will not dare to do either in their
major gateways, offering good capacity and Indian freight forwarders to homeland or a more watchful market.
good connection to make the market highly collectively show the way to the
dependent on them. airlines, who try to bully them as was
recently demonstrated by IATA Agents
Be a Whistle
Abuse of domi-
Association of India when some big
ones refused to pay passenger agents
Blower
their rightful commission No doubt, “Big is Powerful”. The market
nant position Regulators should show the stick to
needs big airlines, whether national
or foreign, to provide capacity and
These select few airlines, enter a market in the misbehaving ones, to protect the connectivity. However, when Big becomes
a modest way and provide quality service at Indian trade and industry and facilitate Dominant, it should be exposed in the
a moderate price. After gaining individual its sustainable growth, as it has done overall interest of the community and for
dominant position, they consolidate; for passenger transportation. sustainable growth of the country’s trade
create a collective dominant position and and industry. This is applicable for any
abuse it to reap the best for themselves segment of business and or life.
by exploiting the market conditions. The for allied services; refusal to entertain claim
abuse or exploitation is in the form of for any deficiency in services provided; (Bashyam govindarajan is chief operating officer,
indiscriminate pricing; violated surcharges joining hands with the other big names to Tirwin Management Services)

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 Postal Registration No.: DL (ND)-11/6002/2010-11-12,
Licensed to Post without Pre-payment No.: U(C)-272/2010-12
for posting on 25th-26th of advance month at New Delhi P.S.O.,
RNI No.: DELENG/2003/10642.