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Satguru Travels - JD of Mktg.

The job description is for a Sales and Program Manager position with responsibilities including achieving sales targets through new client acquisition and retaining existing customers, executing marketing activities, maintaining customer relationship management by regularly meeting with and understanding customers, business development by approaching new partners, and coordinating with global travel teams. The role requires an MBA in marketing, 0-3 years of experience, and skills such as communication, business acumen, analytics, English, persuasion, and teamwork.

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SAGAR SAIKAT CHATTERJEE
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271 views4 pages

Satguru Travels - JD of Mktg.

The job description is for a Sales and Program Manager position with responsibilities including achieving sales targets through new client acquisition and retaining existing customers, executing marketing activities, maintaining customer relationship management by regularly meeting with and understanding customers, business development by approaching new partners, and coordinating with global travel teams. The role requires an MBA in marketing, 0-3 years of experience, and skills such as communication, business acumen, analytics, English, persuasion, and teamwork.

Uploaded by

SAGAR SAIKAT CHATTERJEE
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Job Description

_____________________________________________________________________________________

JOB DESCRIPTION

_____________________________________________________________________________________
Job Description

Job Description
2
Position Title: Sales and Program Manager

Company: Satguru Holidays

Grade / Level: Officer

Division / Department: Marketing

Location: East, West, Central and South Africa

3
Job Description

1. JOB PURPOSE: Managing Sales & Marketing activities of given territory / branch.

2. JOB BRIEF: To manage sales and marketing activities of the branches, maintaining existing clients and
developing new customer base for given branch/territory.

3. ACCOUNTABILITIES & RESPONSIBILITIES:

ACCOUNTABILITIES ACTIVITIES

1 Achieving Sales Targets Achieving sales targets for the branch through New
Client Acquisition and Retaining existing customers.
Drive sales initiatives
2 Sales & Marketing Interventions Executing Marketing and promotional activities designed
by Central Marketing Team.

3 CRM /Reports Update Strictly maintain all the data in CRM and update the same
from time to time.
Maintaining DSR and updating the required data.
Analyzing Sales Reports for improving performance .
4 Customer Relationship Management Building Strategic Relationships with Customer.
Visiting Customers & Meeting them on agreed frequency.
Understanding Problems of the Customer & Solving
them.
Regularly Coordinating with Customer pertaining to their
requirements.
Sending quotation and samples to customers and follow
up for the orders.
5 Business Development Will be responsible for business development,
approaching new corporates and channel partners for
tie-up for travel related services
6 Co coordinating with teams Coordinate and align with the global travel teams
initiatives, policies and other supplier negotiations
(Airlines/Car rentals/Hotels)

4. KEY CHALLENGES:

• Generating new clients


• Convincing clients
• Negotiation
Job Description

5. KEY DECISIONS:

A. Made by Jobholder

B. Recommendations to Superior

6. INTERACTIONS
A. Internal Interactions
• Functional Head, Reporting Manager, Employees in same and other functions as and when required

B. External Interactions
• Clients and Customers

8. SKILLS & KNOWLEDGE


A. Educational Qualifications & Certifications
• MBA in Marketing

B. Relevant (Functional/Level) & Total Years of Experience


• 0-3 years’ experience

C. Functional Skills-
• Good written and verbal communication skills
• Business aptitude
• Analytical skills

D. Behavioral Skills-
• Excellent English Communication Skills
• Ability to convince people
• Team Work

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