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eKYC Implementation in Vietnamese Banks

The document summarizes banks in Vietnam that have implemented electronic Know Your Customer (eKYC) verification for online account opening. It lists 43 banks and provides details on the eKYC app used, date of implementation, and month implemented. Additional context is provided on some banks' experiences with eKYC including increased new customers, faster transactions, and higher digital service usage.

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0% found this document useful (0 votes)
442 views17 pages

eKYC Implementation in Vietnamese Banks

The document summarizes banks in Vietnam that have implemented electronic Know Your Customer (eKYC) verification for online account opening. It lists 43 banks and provides details on the eKYC app used, date of implementation, and month implemented. Additional context is provided on some banks' experiences with eKYC including increased new customers, faster transactions, and higher digital service usage.

Uploaded by

thanh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Banks implemented eKYC

Date of
implementatio Month
No. Bank eKYC App n implemented

1 HDBank x HDBank Mobile Banking 1/8/2020 1


2 Agribank x

3 An Binh Bank x Wee@ABBank 9/7/2019 9


4 Asia Commercial Bank x
5 Bao Viet Bank x
6 BIDV x
7 CB Bank x
8 Dong A x
9 Eximbank x
10 GP Bank x
11 Kien Long Bank x
12 LienViet Post Bank X LienViet24h 1/10/2020 1
13 Maritime Bank x App MSB's mBank 1/10/2020 1

14 MBBank x App MBBank 8/10/2020 8

x
(Devel
15 Nam A Bank oping) OneBank x #VALUE!

16 National Citizen Bank x iziMobile 1/8/2020 1


17 North Asia Bank x

x
(Devel Developing (would use
18 OCB oping) OCB OMNI as a base) x
19 Ocean Bank x
20 PG Bank x
21 PVcomBank x

22 Sacombank x Sacombank Pay 10/21/2020 10


23 Saigon Commercial Bank x
24 Saigonbank x

25 SeaBank X SeAMobile, SeALady 10/20/2020 10


26 SHB x
27 Techcombank x

28 Tien Phong Bank X TPBank Mobile App 1/8/2020 1


29 VIB x MyVIB App 1/8/2020 1
30 Viet A Bank x

VietCapital Mobile
31 Viet Capital Bank x Banking App 1/12/2019 1
32 VietBank x
33 Vietcombank x
34 VietinBank x

35 VPBank x https://taikhoan.vpbank.com.vn 1/7/2020 1


36 ANZ Vietnam x

37 CIMB Vietnam x OCTO app 1/9/2020 1


38 Hong Leong Bank x
39 HSBC Vietnam x
40 Public Bank Vietnam x
41 Shinhan Bank x
42 Standard Chartered x
43 UOB x
44 Woori Vietnam x
Technology

AI, Biometrics, Face Recognition, OCR, Fraud


Identification

Facepay

Biometric, Face Recognition


Biometric, Face Recognition

Biometríc, AI, eSignature, Face Recognition

The automatic video trading machine allows


customers to open an account and pay their savings
without going to a transaction counter; robot OPBA -
automatic transaction machine

Biometrics
Face Matching, Liveness Check, OCR

AI, OCR, Face Retrieval, Liveness Check, Face


Recognition, Fraud Detection

AI

Machine learning, AI, OCR, Face Recognition,


Liveness Check, Fraud Detection
Face Recognition

VNG's TrueID Technology


Biometrics, AI, eSignature,

Biometrics, Face Recognition, Fraud Detection


Requirements

Install app HD Bank


ID

Own a payment account at ABBank and scan your face to


sign up for a Wee @ ABBank account

Install app LienViet24h and register with phone number


Install app MSB's mBank

To identify online and open an account on the app,


customers just need to do the following steps:

Step 1: Check information on ID (ID card / ID card /


Passport) through interaction with MB automatic switchboard

Step 2: Read the random PIN

Step 3: Rotate the faces according to the instructions

SMS customers open accounts with the following syntax:


NCB IZI <ID number> <HOVATEN> and send to 8149. After
that, customers log into NCB iziMobile application with the
username and password provided via SMS to Start eKYC:
Take photo of identity card and confirm information; Signed
for certification; Video call; NCB validates the information
and activates the account.
When customers log in to Sacombank Pay, choose
"Authenticate Now" in "Card and Account Management" and
perform "Online Authentication" by entering personal
information, taking photo of identity card / citizen
identification. and perform facial movements to match
identity.

Install the app

Download the app. Enter phone number, Take 2-sided ID /


CCCD to verify identity documents,
Verify identity online by rotating the corners of the face
Finally, complete the account registration by entering your
email, username and setting up a password for your account.
Install app MyVIB app

Download Viet Capital Mobile banking app on the App Store


or Google Play and perform the following operations: take a
photo of identity documents (identity card), take a photo of
face directly for identification, then wait for confirmation by a
message about your account number and password to login.
Click the link beside and follow the instructions

Customers only need to provide personal information, a 2-


sided photo of ID / CCCD, a self-portrait and sign the E-
Contract on OCTO by CIMB application to complete the
account
Other Link

- One month of implementing eKYC on HDBank app,


35,000 new customers registered for iMoney and
https://hdbank.com.vn/vi/about/tin-tuc/tin-tuc/hdbank-trien-k
15,000 accounts use eKYC.
- 40% of customers regularly conduct online
https://tuoitre.vn/ap-dung-ekyc-nguoi-dung-ngan-hang-so-h
transactions on HDBank digital banking platform, up
25% compared to the months before eKYC is
inplemented.

- When making payment, the account holder turns left


and right to verify identity, in less than 2 seconds the
transaction is completed. https://bankerlink.vn/post/abbank-ra-mat-ung-dung-thanh-to

https://bankingplus.vn/ngan-hang-ghi-diem-nho-tich-cuc-ch

https://baodautu.vn/ra-mat-ngan-hang-so-lienviet24h-lienvie
https://www.crowdfundinsider.com/2020/10/168294-vietnam

http://vnba.org.vn/index.php?option=com_k2&view=item&id

https://tinnhanhchungkhoan.vn/nam-a-bank-nhan-giai-thuo

https://www.ncb-bank.vn/vi/tin-tuc/e-kyc-nen-tang-thiet-yeu
OCB has piloted a customer authentication service
(KYC) at home where customers register to open an
online account, then the bank staff contact by phone to
verify information, open an account on the system and
appointment with customer to do procedures https://haiquanonline.com.vn/ngan-hang-sot-sang-chuan-b

After completing eKYC operation, customers


immediately have a Sacombank Pay account to make
payment transactions on the application with a total
transaction limit of up to VND 100 million / month. https://cafef.vn/chinh-thuc-co-them-2-ngan-hang-trien-khai-

Up to now, SeABank is the first bank in the system to


create a separate bank for women. In addition,
SeAMobile is also the first digital banking application in
Vietnam to provide a very useful tool for users and is
essential for women, which is Personal Financial Care.
Through SeAMobile, customers have a complete
picture of their financial health and are always
monitored by the "virtual assistant" to analyze
transactions and expenses according to the model of 6
international standard bottles as well as spending
reminders that match your budget. https://cafef.vn/chinh-thuc-co-them-2-ngan-hang-trien-khai-

After 1 month of eKYC implementation, Tien Phong


Commercial Joint Stock Bank (TPBank) said that the
bank has successfully processed nearly 30,000 new
registrations through the method of opening online
accounts and identifying eKYC customers. https://tpb.vn/tin-tuc/tin-tpbank/tpbank-tien-phong-phat-trien
https://www.vib.com.vn/wps/portal?1dmy&page=news.deta

The percentage of new customers registering for an


account by August 2020 at this bank has nearly tripled
compared to January 2020. The proportion of
customers using services, e-banking / wallet payments
accounts for 50%, remittances 40% and savings
accounts for 10% and all 3 segments have grown https://tinnhanhchungkhoan.vn/them-nhieu-lua-chon-tu-gia
strongly since the application of eKYC. http://congan.com.vn/thi-truong/ngan-hang/ngan-hang-ban
- After 2 months of launching eKYC , VPBank has had
approximately 15,000 new registered accounts,
equaling 50% of the 2020 estimate (the bank estimates
that this year there will be about 30,000 new customer
accounts. signed via eKYC). - https://ndh.vn/ngan-hang/nhung-ngan-hang-dau-tien-trien

https://congthuong.vn/ngan-hang-cimb-viet-nam-mo-rong-t
tuc/tin-tuc/hdbank-trien-kha-i-giai-phap-dinh-danh-khach-hang-truc-tuyen-ekyc

uoi-dung-ngan-hang-so-hdbank-tang-20-20200901190749231.htm

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m-a-bank-nhan-giai-thuong-doanh-nghiep-xuat-sac-chau-a-va-tang-truong-xanh-post253760.html

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em-nhieu-lua-chon-tu-giao-dich-khong-cham-post253595.html
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