ENGINEERING ETHICS
(HU-426)
Lecture#06
Engr. Ayla Safdar
Lecturer
Electrical Department
Role of Managers in Interpersonal
Relationships
❑Interact with your team members on a regular
basis.
Make sure you speak to everyone; else individuals might feel
ignored. Call your team for meetings at least twice in a week.
Enquire about their well-being. Ensure if everything is going
well with them. This way employee feels happy and shares a
healthy relationship with superiors. Interaction is essential as
it helps break ice among people.
Role of Managers in Interpersonal
Relationships
❑Avoid comparisons among your team members.
Do not shout on any of your employees in public. Call the
individual concerned to your cabin and make him realize his
/her mistakes without being rude. Speak to your team
members directly rather than passing on messages through
someone as information might not reach in its desired form
creating misunderstandings and eventually spoiling
relationships.
Role of Managers in Interpersonal
Relationships
❑Remember a manager’s role is not just to sit in
closed cabins for the whole day. Sit with your team
members and help them plan their day. Help them in their
day to day work.
❑Managers must be accessible to their team
members. Problems start when employees find it difficult
to get in touch with their bosses. Do keep in tough with
them, meet them regularly.
Role of Managers
❑Intervene immediately in case of conflicts among
your subordinates. Your team members might fight over
petty issues, but it is your responsibility to guide them and
reduce the chances of a major conflict. Do not ignore even
the minor issues. One problem left unattended can become
a major concern later.
❑Sit with individuals, counsel them and motivate
them to discuss issues and reach to something which
would benefit not only the employees but also the
organization overall.
Role of Managers
❑Ask your team members to have their lunch
together. You can also join them once in a while. Boss’s
presence does make a difference.
❑Employees performing well must be appreciated
and suitably rewarded for them to deliver results every
time. Do not be harsh to others who did not perform well
this time. Being rude to them will not solve any of your
problems; rather individuals would go against you.
Managing Conflict at work
❑ For individuals, organization should always come first and all other
personal interests must take a backseat. Fighting with fellow
workers on petty issues is childish. Be professional. Do not take
things to heart at the workplace as no one is working for himself
or herself. You might not like someone else’s style of working but
remember ultimately the organization must benefit out of it.
❑ An individual ought to respect his colleagues. Treat your
fellow workers as members of your extended family. Ignoring
minor issues helps in avoiding conflicts in interpersonal
relationship. Try to understand your colleague’s point of view as
well.
Managing conflict Work
Avoid lobbying at the workplace. An individual should keep
his personal and professional life separate. Do not favor anyone
just because you like the individual concerned or you know him
personally.
At work, every employee irrespective of his family background
and relation with the management needs to be treated as one.
Ignoring or bad mouthing someone just because you do not
like him is simply not acceptable. Such things give rise to
unnecessary stress and eventually employees fight and spoil
relationships amongst themselves. You need people around who
can give you suggestions and help you when required. You can’t
work alone.
Managing Conflict at work
❑ Remember there is a difference between being
aggressive and rude. A sense of competition is essential among
employees but make sure you adopt healthy means to prove
yourself. Jealousy, backbiting, criticism, leg pulling give rise to
disagreements among individuals and spoil their relationships.
❑ Think before you speak. Do not hurt anyone. There are several
other ways to express your displeasure at work. Do not overreact
at workplace. Stay calm and composed.
❑ Avoid being arrogant. Be polite to everyone. Greet people and
do enquire about their well being. A simple smile goes a long way
in managing conflicts and strengthening interpersonal relationships
at workplace.
Managing Conflict at work
Evaluate issues carefully. Do not jump to conclusions. It is
always better to sort out differences amicably rather than fighting
and spoiling relationships. Voice your concerns in an open platform
and try to reach to a conclusion mutually acceptable to all. Do not
always see your own personal interests
Learn to control your emotions.
Managing Conflict at work
❑Communicating effectively reduces the chances of
errors and eventually manages conflicts amongst
employees at the workplace.
How to improve interpersonal
relationship at workplace
❑ Employees must communicate with each other
effectively for a healthy relationship. Remember a problem
shared is a problem halved.
❑ Interact with your co workers more often. Discussions
must be on an open platform where every individual has the
liberty to express his/her views and opinions. Written mode of
communication is one of the effective ways of communicating at
the workplace. Make sure your emails are self explanatory and
do mark a cc to all related employees. Ignoring any of your co-
workers might hurt him and spoil your relationship with the
individual concerned. Avoid hiding things from your fellow
workers.
How to improve interpersonal
relationship at workplace
❑ Even employees from a different team can be your friends. Talk to
them. Greet them with a smile and a “Hi” whenever you meet them.
An individual must not take things to heart at workplace.
❑ Team leaders and supervisors should conduct morning
meetings with their team members. Do not make the meeting
too formal. The employees should be allowed to bring their coffee
mugs. Let them interact with each other. Morning meetings go a
long way in breaking the ice among employees and improving
interpersonal relationships at workplace.
❑ Do not favor any employee just because he is your relative or you
know him personally. Favoritism spoils the relationship between
superiors and subordinates.
How to improve interpersonal
relationship at workplace
❑ One needs to be a little more adjusting and compromising at the
workplace. Don’t expect everything to be done just the way you
like it. You will have all types of people around. Avoid fighting
over petty things. Do not always look at the negative side of
things. Accept people as they are. It is essential to look at the
positive side of an individual. Being flexible at work always
helps.
❑ Avoid being jealous. Leave your ego behind the moment you
enter the workplace. Appreciate if someone has performed
exceptionally well. Remember only hard work and nothing else
pays in the long run.
❑ Stand by your colleagues when needed. It is only you who can
create a healthy atmosphere at the workplace.
