ENGLISH FOR
COMMUNICATION II
   PBI10202
    WEEK 9
 Meetings (Post Meeting)
  ▪ Minutes of Meeting
    ▪ Writing Minutes
MEETINGS
                         THREE MAIN STAGES OF MEETINGS
Generally, there are three (3) main stages to a meeting. For each stage, there are significant
elements and components that need to be taken into proper consideration;
    2.1 Pre-Meeting,
    2.2 During the meeting, and
    2.3 Post Meeting.
                                                  Prepare for the Meeting
                            - setting up the venue, materials needed, food and drinks (if needed)
       Pre-Meeting
                               Distribute the Minutes for the Previous Meeting (if available)
                                     Distribute the Agenda for the Upcoming Meeting
                                 Send Notice to Call for a Meeting- Memos / E-mail / Letter
                                                 Begin the Meeting on Time
                                              - start with the meeting purpose
                                Quick Review and Confirm the Minutes of Previous Meeting
    During the Meeting
                                                  Deal with Matters Arising
                                   - review follow-up assignments from previous meeting
                                      Review / Discuss / Co-Determine New Matters
                                           - referring to the items in the agenda
                                  Agree on Assignments Given and the Person in Charge
                                     - make a record to be brought in the next meeting
                              Review Any Other Business & Do 'Round the Table' Assessment
                                       - keep it short, 15 - 30 seconds per individual
                                      End the Meeting on Time with a Final Summary
                             - Discuss details for the next meeting (e.g.: date, time, venue, etc.)
 Meeting
                                Do 'Follow-up' Assignments Given from the Previous Meeting
                              - avoid procrastination and complete the task as soon as possible
  Post
                            Distribute the Minutes of Meeting and Gather Data Required for the
                                               Upcoming Meeting (if needed)
1                                                                     INTERNAL CIRCULATION ONLY
                                    POST MEETING
After the meeting has ended, the first thing the secretary should think about is writing the
minutes of the meeting. The secretary can either write the minutes as the meeting happens if
he/she is a fast typist or do it once the meeting is adjourned/over, while everything is still
fresh in their minds. It is always better to write the minutes as soon as possible. The sooner
they are done, the more accurate they are.
1.PREPARING THE MINUTES
Stages in Preparing the Minutes
There are a few stages that can be referred to when preparing the minutes. Below are the
stages:
                                                        Clarifying
                                 Typing out
                                                      (If necessary)
       Pre-typing                                                              Editing and
                                                                                reviewing
          Storing or filing                                   Getting
                                       Sharing
                                                             approval
Description for each stage:
        STAGE                                          Description
                        •     Review the notes or the outlines made and add additional
                              comments or notes given
                        •     Check to ensure all decisions, actions and motions are clearly
  1.   Pre-typing             noted
                        •     Clarify what is not understood right after the meeting
                        •     Write number the pages of the notes in order to avoid confusion
                              afterwards
MEETINGS
                          •   When typing out the minutes;
                               o make sure the flow is good
                               o be concise and accurate
                               o use of appropriate tenses throughout the minutes
                               o be objective, do not include any subjective opinion
                               o focus on the action items, NOT the discussion
                                  ▪ Why? Because the purpose of having the minutes is to
                                      record the actions to be taken by whom and when
                          •   The details that are necessary to be included in the minute:
                               o Name of the organisation/committee/institution
                               o Type of meeting (daily, weekly, monthly, annual, or special)
                               o Objective(s) of the meeting
                               o Time the meeting begins and ends
                               o List of attendees
    2.   Typing out                ▪ clearly state the chairman/chairperson and the secretary
                               o List of absentees
                               o List of agenda covered
                               o Indicate the names who propose and second the previous
                                   minutes of meeting as a true record
                               o A record of the important points discussed and decisions
                                   taken for each item in the agenda
                               o State the names who are responsible for follow-up actions
                               o Any other business that is noteworthy for future reference
                               o “Prepared by,”, the secretary’s name, “Approved by” and the
                                   chairperson’s name are stated at the end
                                   of the minutes
                               o The date the secretary and the
                                   chairperson signed the minutes and their
                                   position are recorded
                               o Attachments (If applicable)
                          •   If the minute taker is unsure or if there’s an error in the notes,
         Clarifying (If       make the corrections quickly.
    3.
         necessary)
                               o How? By asking the chairperson or talking to other members.
                          •   The minutes need to be edited and reviewed.
                               o How? By asking the chairperson or someone else who
                                   attended the meeting to review them for
         Editing and               errors.
    4.
         reviewing        •   Why?
                               o To make sure nothing is left out.
                               o To ensure brevity and clarity.
                               o To ensure the minutes are easy to be read.
3                                                                    INTERNAL CIRCULATION ONLY
                   •   After the review, the minutes should be submitted to the
                       chairperson or the person who ran the meeting for approval,
                       UNLESS instructed otherwise.
     Getting
5.
     approval      •   Why?
                        o To check for errors
                        o To ensure accuracy and perfection
                   •   The role of a minute taker includes distribution of the minutes.
                         o Send the final copy of the minutes to members within 24
                           hours of the meeting.
                         o Why?
                           ▪ To remind of the commitments made during the meeting
     Sharing the           ▪ To inform the absentees of what happened and their
6.                           commitments (as agreed by the members of the meeting)
     Minutes
                           ▪ To Help attendees and absentees transfer the
                             commitments to their calendars and to-do lists
                         o How?
                           ▪ Hardcopies/Softcopies
                           ▪ Online sharing (e.g. Google Docs, Google Drive or
                             Dropbox)
                   •   The minutes need to be kept and stored for future reference.
                   •   How?
                        o Hardcopies (Minutes book/Files – storage)
     Storing or         o Online sharing (e.g. Google Docs, Google Drive or Dropbox)
7.   filing the         o External drive
     minutes       •   Reminder
                        o Minutes are the property of the organisation, NOT the
                           secretary. Hence, an official copy of the minutes should be
                           kept at the office.
Reminders
        ✓ Do it as soon as possible because everything is still fresh in everyone’s
          mind
        ✓ It is not necessary to write the minutes in the actual chronological order
          of the discussion
        ✓ A short statement of each action taken and a brief explanation of the
          rationale for the decision may be included
        ✓ Summarize only major arguments (if there is extensive deliberation or
          discussion)
MEETINGS
2. TIPS ON WRITING MINUTES
           Be sure your notes   •   When was the meeting?
           and minutes
           answer these 10      •   Who attended?
           main questions:      •   Who did not attend? (Include this
                                    information if it matters)
                                •   What topics were discussed?
                                •   What was decided?
                                •   What actions were agreed upon?
                                •   Who is to complete the actions, by when?
                                •   Were materials distributed at the meeting? If
                                    so, are copies or a link available?
                                •   Is there anything special the reader of the
                                    minutes should know or do?
                                •   Is a follow-up meeting scheduled? If so,
                                    when? Where? Why?
5                                                     INTERNAL CIRCULATION ONLY
3. DO’S AND DON’TS IN MEETINGS
                               DO’s
                               -   Review the outline written during minutes taking.
                               -   Add additional notes or clarify points raised.
                               -   Check to ensure all decisions, actions and motions are
                                   clearly noted.
                               -   Write minutes as soon as possible, after the meeting
                               -   Keep the minutes short and straight to the point.
                               -   Write using appropriate tenses throughout the minutes
                               -   Use plain English
 DON’Ts
 -   Include inflammatory or personal observations (e.g.
     heated debate, invaluable comments).
 -   Write people’s names except when they suggest new
     motions or second the motions.
 -   Skip writing minutes just because everyone attended
     the meeting and knows what happened.
 -   Describe all the "he said, she said" details unless those
     details are very important.
 -   Include any information that will embarrass anyone
     (e.g. Then Terry left the room in tears).
 -   Include motions that are withdrawn/rejected.
MEETINGS
4. LANGUAGE OF MEETING DOCUMENTS
                                   Should be written
                                   using appropriate
                                   tenses throughout
                                      the minutes
                                                       Commonly written
                                                         in past tense
                                     Use plain and
                                    straight forward
                                        language
7                                                 INTERNAL CIRCULATION ONLY
5. LAYOUT OF MINUTES
                  •    Name of the organisation/committee/institution
                  •    Type of meeting (daily, weekly, monthly, annual, or special)
                  •    Objective(s) of the meeting
   Preliminary
                  •    Time the meeting began and ended.
                  •    List of attendees needs to be in alphabetical order
                       o clearly state the chairman/chairperson and the secretary
                  •    List of absentees needs to be in alphabetical order
                  •    Agenda items covered
                  •    A statement to approve the previous minutes of meeting and
                       any matters arising from those minutes
      Body
                  •    Indication of the names who propose and second the
                       previous minutes of meeting as a true record
                  •    State the names who are responsible for follow-up actions
                  •    Any other business that is noteworthy for future reference
                  •    State the hour of adjournment
                  •    “Prepared by,”, the secretary’s name, “Approved by” and the
     Closing           chairperson’s name are stated at the end of the minutes
                  •    The date the secretary and the chairperson signed the
                       minutes and their position are recorded
                  •    Attachments (If applicable)