Aerospace Industry

Competency Model

Employment and Training Administration v. 1.1 Sep 2018

United States Department of Labor www.doleta.gov
 Contents

About the Model ..................................................................................................... 3

Tier 1: Personal Effectiveness Competencies ........................................................ 4
1.1 Interpersonal Skills ........................................................................................ 4
1.2 Integrity ....................................................................................................... 4
1.3 Professionalism ............................................................................................. 4
1.4 Initiative ....................................................................................................... 4
1.5 Dependability & Reliability ............................................................................... 4
1.6 Lifelong Learning ........................................................................................... 4
Tier 2: Academic Competencies ............................................................................. 5
2.1 Reading ........................................................................................................ 5
2.2 Writing.......................................................................................................... 5
2.3 Mathematics .................................................................................................. 5
2.4 Science ......................................................................................................... 5
2.5 Engineering & Technology ................................................................................ 6
2.6 Communication – Listening & Speaking.............................................................. 6
2.7 Critical & Analytical Thinking ............................................................................ 7
2.8 Basic Computer Skills ...................................................................................... 7
Tier 3: Workplace Competencies ........................................................................... 8
3.1 Teamwork ..................................................................................................... 8
3.2 Planning & Organizing ..................................................................................... 8
3.3 Innovation & Invention .................................................................................... 8
3.4 Problem Solving & Decision Making ................................................................... 9
3.5 Working with Tools and Technology ................................................................. 10
3.6 Checking, Examining, & Recording .................................................................. 10
3.7 Business Fundamentals ................................................................................. 10
Tier 4: Industry-Wide Technical Competencies ................................................... 12
4.1 Aerospace Fundamentals .............................................................................. 12
4.2 Design & Development ................................................................................. 13
4.3 Product & Parts Manufacturing ....................................................................... 14
4.4 Project Management & Quality Assurance ........................................................ 15
4.5 Aviation Maintenance ................................................................................... 16
4.6 Environmental, Safety, & Health .................................................................... 17
Resources Reviewed ............................................................................................ 19

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About the Model
The Aerospace Competency Model is depicted in a graphic consisting of nine tiers. The
arrangement of the tiers in a pyramidal shape is not meant to be hierarchical, or to imply
that competencies at the top are at a higher level of skill. The model’s shape represents the
increasing specialization and specificity in the application of skills as you move up the tiers.
Tiers 1-4 have been developed and are divided into blocks. The blocks represent
competency areas, that is, the applied skills, knowledge, abilities essential to successful
performance in the aerospace industry. A table of the competency definitions and
associated key behaviors follows the graphic.
Tiers 1 through 3 contain Foundation Competencies,
which form the foundation needed to be ready to enter Competency – A cluster of
the workplace. related knowledge, skills, and
abilities that affects a major
 Tier 1 –Personal Effectiveness
part of one’s job (a role or
Competencies are shown as hovering below the
responsibility), that correlates
pyramid because these competencies are
with performance on the job,
essential for all life roles. Often referred to as
that can be measured against
"soft skills," personal effectiveness
well-accepted standards, and
competencies are generally learned in the
home or community and reinforced and honed that can be improved via
at school and in the workplace. They represent training and development.
personal attributes that may present some
challenges to teach or assess.
 Tier 2 – Academic Competencies are critical competencies primarily learned in a
school setting. They include cognitive functions and thinking styles. Academic
competencies are likely to apply to all industries and occupations.
 Tier 3 – Workplace Competencies represent motives and traits, as well as
interpersonal and self-management styles. They generally are applicable to a large
number of occupations and industries.
Tiers 4 and 5 contain Industry Competencies, which are specific to an industry or industry
sector. Cross-cutting industry-wide technical competencies make it possible to create
career lattices within an industry wherein a worker can move easily across industry sub-
sectors. Rather than narrowly following a single occupational career ladder, this model
supports the development of an agile workforce.
 Tier 4 – Industry-Wide Technical Competencies represent the knowledge and
skills that are common across sectors within a broader industry. These technical
competencies build on, but are more specific than, competencies represented on
lower tiers.
 Tier 5 – Industry-Sector Technical Competencies represent a sub-set of
industry technical competencies that are specific to an industry sector.
Tiers 6 through 9 represent the specialization that occurs within specific occupations within
an industry. Information on occupational competencies is available through O*NET OnLine
(https://www.onetonline.org/).

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Tier 1: Personal Effectiveness Competencies

1.1 Interpersonal Skills: Displaying skills to work with others from diverse backgrounds.

1.1.1 Respect the opinions, perspectives, customs, and individual differences of others
1.1.2 Interact appropriately and respectfully with supervisors and coworkers
1.1.3 Use appropriate strategies and solutions for dealing with conflicts and differences to
maintain a smooth workflow

1.2 Integrity: Displaying accepted social and work behaviors.

1.2.1 Treat others with honesty, fairness, and respect

1.2.2 Comply with ethical standards for your field
1.2.3 Take responsibility for accomplishing work goals within accepted timeframes
1.2.4 Accept responsibility for one’s decisions and actions

1.3 Professionalism: Maintaining a professional demeanor at work.

1.3.1 Demonstrate self-control by maintaining composure and dealing calmly with stressful
situations
1.3.2 Accept criticism and attempt to learn from mistakes
1.3.3 Demonstrate positive attitude towards work
1.3.4 Dress appropriately for occupation and maintain appropriate personal hygiene
1.3.5 Refrain from substance abuse

1.4 Initiative: Demonstrating a willingness to work.

1.4.1 Pursue work with energy, drive, and effort to accomplish tasks
1.4.2 Persist at a task despite interruptions, obstacles, or setbacks
1.4.3 Take initiative in seeking out new responsibilities and work challenges
1.4.4 Establish and maintain personally challenging, but realistic work goals
1.4.5 Strive to exceed standards and expectations

1.5 Dependability & Reliability: Displaying responsible behaviors at work.

1.5.1 Behave consistently, predictably, and reliably

1.5.2 Fulfill obligations, complete assignments, and meet deadlines
1.5.3 Follow written and verbal directions
1.5.4 Comply with organizational rules, policies, and procedures

1.6 Lifelong Learning: Displaying a willingness to learn and apply new knowledge and
skills.

1.6.1 Demonstrate an interest in personal and professional lifelong learning and

development
1.6.2 Treat unexpected circumstances as opportunities to learn and adopt new techniques
1.6.3 Seek feedback, and modify behavior for improvement
1.6.4 Broaden knowledge and skills through science fairs, reading publications, job
shadowing, and continuing education
1.6.5 Use newly learned knowledge and skills to complete specific tasks
1.6.6 Take charge of personal career development by identifying personal interests and
career pathways

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 Tier 2: Academic Competencies

2.1 Reading: Understanding written sentences and paragraphs in work-related documents.

2.1.1 Locate, understand, and interpret written technical and non-technical information in
documents such as manuals, regulations, procedures, reports, memos, graphs, charts,
tables, schedules, and signs
2.1.2 Identify relevant details, facts, specifications, and main ideas
2.1.3 Understand the essential message and purpose of written materials
2.1.4 Infer or locate meaning of unknown or technical vocabulary

2.2 Writing: Using standard English to compile information and prepare written reports.

2.2.1 Use correct English spelling, grammar, and punctuation to produce logical and accurate
written correspondence, instructions, and documentation
2.2.2 Communicate thoughts, ideas, information, and messages, which may contain technical
material, in a logical, organized, and coherent manner
2.2.3 Create documents such as letters, directions, manuals, reports, graphs, and flow charts
2.2.4 Write words, numbers, sentences, reports, and data using technical terminology and
notations

2.3 Mathematics: Using principles of mathematics such as algebra, geometry, and

trigonometry to solve problems.

Know and apply mathematical principles:

2.3.1 Number Systems and Relationships - whole numbers, decimals, fractions, and
percentages
2.3.2 Number Operations, Computation and Estimation - addition, subtraction, multiplication
and division
2.3.3 Measurement and Estimation - measurement of time, temperature, distances, length,
width, height, perimeter, area, volume, weight, velocity, and speed. Conversion from
one measurement to another (e.g., from English to metric)
2.3.4 Mathematical Notation - the language of mathematics to express mathematical ideas
2.3.5 Mathematical Reasoning and Problem Solving – inductive and deductive reasoning,
conjectures, arguments, strategies, and interpretation of results
2.3.6 Statistics and Data Analysis – collection, reporting and analysis of data
2.3.7 Probability and Predictions – calculating probability to make predictions
2.3.8 Algebra and Functions - equations, patterns, and functions
2.3.9 Geometry – shapes and using geometric principles to solve problems
2.3.10 Trigonometry – triangles and trigonometric functions
2.3.11 Calculus – concepts of exponential, logarithmic and trigonometric functions, vectors,
complex numbers, conic sections, and analytic geometry

2.4 Science: Using scientific rules and methods to solve problems.

2.4.1 Understand the scientific method (identify problems, collect information, form opinions,
draw conclusions) and apply basic scientific research
2.4.2 Identify relevant chemical, mechanical, biological, electrical, and physical properties of
materials
2.4.3 Describe, explain, predict scientific phenomena

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2.4.4 Conduct scientific investigations
2.4.5 Interpret scientific evidence and draw conclusions
2.4.6 Know and apply scientific principles:
2.4.6.1 Scientific Inquiry - Scientific Method (identify problems, collect information, form
opinions, draw conclusions) and apply basic scientific research
2.4.6.2 Physical Science (Chemistry and Physics) - properties of matter, structure of
atoms, energy, motion and forces
2.4.6.3 Earth and Space Science – origin and evolution of the universe and earth
systems, geology, meteorology, astronomy, hydrology, and oceanography

2.5 Engineering & Technology: Knowledge of the practical application of engineering

science and technology. This includes applying principles, techniques, procedures, and
equipment to the design and production of various goods and services.

2.5.1 Engineering Functions

2.5.1.1 Determine appropriate uses of technology
2.5.1.2 Design, analyze, and construct objects or processes for practical purposes
2.5.1.3 Use mathematics to solve practical work-related problems
2.5.1.4 Use engineering principles for project analysis, design, testing, implementation
2.5.1.5 Use basic design techniques, tools, and principles to produce precision technical
plans, blueprints, drawings, and models
2.5.1.6 Formulate mathematical models or other methods of computer analysis to
develop, evaluate, or modify design
2.5.1.7 Design, operate, and maintain technological systems and equipment
2.5.1.8 Conduct troubleshooting, research and development, invention and innovation,
and experimentation in problem-solving
2.5.1.9 Understand basic principles of circuit boards, processors, chips, electronic
equipment, and computer hardware and software
2.5.1.10 Know and apply engineering principles to material selection and processing
method alternatives
2.5.2 Design
2.5.2.1 Attributes of design
2.5.2.2 Artificial intelligence and design
2.5.2.3 Computerized standard test and test bench development
2.5.2.4 Instrumentation
2.5.2.5 Testing models
2.5.2.6 Modeling, control, and tele-operation (operation at a distance)
2.5.2.7 Scientific visualization and animation techniques
2.5.2.8 Automation/robotics

2.6 Communication – Listening & Speaking: Giving full attention to what others are saying
and speaking in English well enough to be understood by others.

2.6.1 Listening
2.6.1.1 Receive, attend to, interpret, understand, and respond to verbal messages and
other cues
2.6.1.2 Apply active listening skills using reflection, restatement, questioning, and
clarification
2.6.1.3 Understand and interpret verbal and non-verbal communication
2.6.1.4 Pick out important information in verbal messages

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 2.6.1.5 Understand complex instructions
2.6.2 Speaking/Presenting
2.6.2.1 Speak clearly and confidently using common English conventions including
proper grammar, tone, and pace
2.6.2.2 Express information to individuals or groups taking into account the audience
and the nature of the information (e.g., explain technical concepts to non-
technical audiences)
2.6.2.3 Understand and use non-verbal communication consistent with verbal
communication
2.6.2.4 Present ideas in a persuasive manner
2.6.2.5 Ask questions or report problems or concerns to people in authority when
information or procedures are unclear or need improvement, or when feeling
unsafe or threatened in the workplace

2.7 Critical & Analytical Thinking: Using logic, reasoning, and analysis to address problems.

2.7.1 Use inductive and deductive reasoning to analyze, synthesize, compare, and interpret
information
2.7.2 Draw conclusions from relevant or missing information
2.7.3 Understand the underlying relationship among facts and connections between issues
2.7.4 Analyze and break down complex systems into their component parts
2.7.5 Explain the relationship and interdependency of the part and the system
2.7.6 Organize problems into manageable parts

2.8 Basic Computer Skills: Using a computer and related applications to input and retrieve
information.

2.8.1 Basic Computer Knowledge

2.8.1.1 Understand and efficiently use basic computer hardware (e.g. PCs, printers) and
software (e.g. word processing software, spreadsheet software) to perform tasks
2.8.1.2 Understand common computer terminology (e.g., program, operating system)
and is familiar with the fundamental capabilities of computers
2.8.2 Applications
2.8.2.1 Use word processing programs to compose, organize, and edit simple documents
and other business communications
2.8.2.2 Use electronic mail to communicate and Internet applications to search for
information
2.8.2.3 Use spreadsheet, database, and presentation software
2.8.2.4 Enter data and type materials quickly and accurately and
2.8.2.5 Double check work carefully and identify/correct typographical errors
2.8.2.6 Manage file storage: use functions to store, retrieve, and sort detailed records

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Tier 3: Workplace Competencies
3.1 Teamwork: Working cooperatively with others to complete work assignments.

3.1.1 Accept membership in and identify with the goals of a team

3.1.2 Work effectively with multi-disciplinary teams
3.1.3 Identify roles of team members and effectively communicate with all members of the
team
3.1.4 Collaborate with others to formulate team objectives and develop consensus for best
outcome
3.1.5 Use teamwork skills to achieve goals, solve problems, and manage conflict
3.1.6 Give and receive feedback constructively
3.1.7 Be open to considering new ways of doing things and the merits of new approaches to
work

3.2 Planning & Organizing: Planning and prioritizing work to manage time effectively and
accomplish assigned tasks.

3.2.1 Planning & Organizing

3.2.1.1 Approach work in a methodical manner
3.2.1.2 Apply effective organizational skills
3.2.1.3 Develop and implement a plan for a project
3.2.1.4 Keep track of details to ensure work is performed accurately and completely
3.2.1.5 Find new ways of organizing or planning work to accomplish tasks more
efficiently
3.2.2 Adaptability/Flexibility
3.2.2.1 Change gears in response to unpredictable or unexpected events, pressures,
situations, and job demands
3.2.2.2 Effectively change plans, goals, actions, or priorities to deal with changing
situations
3.2.3 Time Management
3.2.3.1 Develop a timeline for sequencing the activities of a project
3.2.3.2 Establish specific goals to accomplish work in a timely manner
3.2.3.3 Prioritize various competing tasks and perform them efficiently according to
their urgency
3.2.3.4 Ensure that others receive needed materials in time
3.2.3.5 Stay on schedule
3.2.3.6 Keep all parties informed of progress and all relevant changes to project
timelines

3.3 Innovation & Invention: Formulating new ideas for and applications of processes and
products.

3.3.1 Creative Thinking

3.3.1.1 Employ unique analyses and generate new, innovative ideas in complex areas
3.3.1.2 Reframe problems in a different light to find fresh approaches
3.3.1.3 Entertain wide-ranging possibilities to develop unique approaches and useful
solutions
3.3.1.4 Understand the pieces of a system as a whole and possess a big picture view of
the situation

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 3.3.1.5 Integrate seemingly unrelated information to develop creative solutions
3.3.1.6 Develop innovative methods of obtaining or using resources when insufficient
resources are available
3.3.2 Identify Opportunities
3.3.2.1 Identify needs, wants, and problems as they are changing
3.3.2.2 Seek out opportunities to develop and offer new products and services
3.3.2.3 Seek out opportunities to improve, streamline, reinvent work processes
3.3.3 Research and Development
3.3.3.1 Analyze the failure of other projects as research for a possible new venture
3.3.3.2 Conduct experiment and application
3.3.3.3 Identify design trends
3.3.3.4 Design a system, product, or service
3.3.4 Technology Transfer
3.3.4.1 Identify scientific research which has potential commercial value
3.3.4.2 Analyze the consequences of societal or technological change
3.3.4.3 Develop practical applications for the results of scientific research
3.3.4.4 Apply newly created technology to new, innovative, productive uses
3.3.5 Methods for the Creation and Improvement of Products and Processes
3.3.5.1 Understand and apply lean six sigma methods for creation and/or improvement
of products/processes
3.3.5.2 Define problems that affect customer value and impact company financially
3.3.5.3 Select and apply appropriate quantitative and qualitative techniques in
applications in aerospace
3.4 Problem Solving & Decision Making: Applying knowledge of STEM principles to solve
problems by generating, evaluating, and implementing solutions.

3.4.1 Identify the Problem

3.4.1.1 Anticipate or recognize the existence of a problem
3.4.1.2 Identify the nature of the problem by analyzing its component parts and
defining critical issues
3.4.1.3 Identify, obtain, and review information relevant to the problem
3.4.2 Generate Alternatives
3.4.2.1 Generate a variety of approaches to the problem
3.4.2.2 Think creatively to develop new ideas for and answers to work related
problems
3.4.2.3 Use logic and reasoning to identify the strengths and weaknesses of alternative
solutions, conclusions, or approaches to problems
3.4.2.4 Identify criteria and constraints
3.4.2.5 Apply concepts of probability to help make decisions
3.4.3 Choose and Implement a Solution
3.4.3.1 Decisively choose the best solution after contemplating available approaches to
the problem
3.4.3.2 Consider the technical and cultural (and other non-technical) factors in the
decision process
3.4.3.3 Commit to a solution in a timely manner
3.4.3.4 Use strategies, tools, resources, and equipment to implement the solution
3.4.3.5 Observe and evaluate the outcomes of implementing the solution to assess the
need for alternative approaches and to identify lessons learned

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3.5 Working with Tools and Technology: Selecting, using, and maintaining tools and
technology to facilitate work activity.

3.5.1 Selection & Application

3.5.1.1 Identify, select, and apply tools or technological solutions appropriate to the
task at hand (e.g., use statistical tools to show reliability of data, use probes
and sensors to collect data)
3.5.1.2 Identify potential hazards related to the use of tools and equipment
3.5.1.3 Operate tools and equipment in accordance with established operating
procedures and safety standards
3.5.1.4 Use information technology and computer applications as it supports the
gathering, storage, manipulation, and transfer of data and information
3.5.2 Keeping Current
3.5.2.1 Demonstrate an interest in learning about new and emerging tools and
technologies
3.5.2.2 Identify sources of information concerning state-of-the-art tools, equipment,
materials, technologies and methodologies
3.5.2.3 Seek out opportunities to improve knowledge of tools and technologies that
may assist in streamlining work and improving productivity
3.5.3 Maintenance
3.5.3.1 Perform routine maintenance on tools, technology, and equipment
3.5.3.2 Determine causes of operating errors and decide what to do about it
3.5.3.3 Troubleshoot maintenance problems in accordance with established procedures

3.6 Checking, Examining, & Recording: Entering, transcribing, recording, storing, or

maintaining information in written or electronic/magnetic format.

3.6.1 Apply techniques for observing and gathering data

3.6.2 Record data with the correct number of significant figures
3.6.3 Detect and correct errors or inconsistencies, even under time pressure
3.6.4 Organize records and files to maintain data
3.6.5 Complete required maintenance forms, records, and inspection reports

3.7 Business Fundamentals: Knowledge of basic business principles, trends, and

economics.

3.7.1 Situational Awareness

3.7.1.1 Understand trends in the industry and the company’s position in the market
3.7.1.2 Recognize one’s role in the functioning of the company and understand the
potential impact one’s own performance can have on the success of the
organization
3.7.1.3 Stay current on organizational strategies to maintain competitiveness
3.7.2 Sustainability
3.7.2.1 Practice sustainability by using processes that are non-polluting; conserve
energy and natural resources; are economically sound; and safe for employees,
communities, and consumers
3.7.2.2 Explain how sustainable practices contribute to economic growth, social
objectives, and environmental stewardship

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3.7.3 Business Ethics
3.7.3.1 Demonstrate knowledge of the similarities among and differences between
ethics, law, morals, and etiquette
3.7.3.2 Act in the best interest of the company, the community, and the environment
3.7.3.3 Comply with applicable laws and rules governing work and report loss, waste,
or theft of company property to appropriate personnel
3.7.4 Legal/Financial
3.7.4.1 Maintain privacy and confidentiality of company information, as well as that of
customers and co-workers
3.7.4.2 Comply with intellectual property laws
3.7.4.3 Protect trade secrets

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Tier 4: Industry-Wide Technical Competencies

4.1 Aerospace Fundamentals: Knowledge of the aerospace industry and its principles, its
key sectors, and relevant laws and regulations.

Critical Work Functions:

4.1.1 Learn and apply appropriate aerospace terminology
4.1.2 Identify key differences and similarities among aerospace industry sectors
4.1.3 Explain the properties and applications of materials frequently used in the aerospace
industry
4.1.4 Locate and comply with relevant local, state, federal, and international laws and
regulations that impact the industry
4.1.5 Review procedures to ensure compliance with regulatory requirements
4.1.6 Understand the requirements for certification in aerospace fields
4.1.7 Develop understanding of security clearance process and requirements
4.1.8 Obtain required security clearance, if necessary
Technical Content Areas:
4.1.9 Aerospace Sectors
4.1.9.1 Product and Parts Manufacturing
4.1.9.2 Engineering Services
4.1.9.3 Testing Laboratories
4.1.9.4 Space Research and Technology
4.1.9.5 National Defense
4.1.9.6 Customer Service/Support
4.1.9.7 Technical Support/Field Service
4.1.10 Areas of Specialization
4.1.10.1 Avionics
4.1.10.2 Aerodynamics
4.1.10.3 Aeronautics
4.1.10.4 Celestial Mechanics
4.1.10.5 Propulsion
4.1.10.6 Thermodynamics
4.1.10.7 Quality Assurance
4.1.10.8 Training
4.1.10.9 Industry Standards and Certifications
4.1.11 Materials Application
4.1.11.1 Metals
4.1.11.2 Plastics/Polymers
4.1.11.3 Composites
4.1.11.4 Ceramics
4.1.11.5 Fluids
4.1.12 Laws & Regulations
4.1.12.1 Federal Aviation Administration (FAA)
4.1.12.2 Original Equipment Manufacturer (OEM) maintenance specifications
4.1.12.3 American Transport Association (ATA) codes

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 4.1.12.4 Minimum Equipment Lists
4.1.12.5 Federal Acquisition Regulations (FARs)
4.1.12.6 Code of Federal Regulations (CFRs)
4.1.12.7 Airworthiness Directives
4.1.12.8 Advisory Circulars
4.1.12.9 National Transportation Safety Board (NTSB)
4.1.12.10 International Civil Aviation Organization (ICAO)
4.1.12.11 National Aeronautics and Space Administration (NASA)
4.1.12.12 European Aviation Safety Agency (EASA)
4.1.12.13 International Air Transport Association (IATA)
4.1.12.14 Import/Export Requirements
4.2 Design & Development: Application of engineering and mathematical principles to
design aerospace components.

Critical Work Functions:

4.2.1 Demonstrate knowledge of product lifecycle models and acquisition models
4.2.2 Know and apply new product and process development methods
4.2.3 Formulate conceptual design of aeronautical or aerospace products or systems
4.2.4 Develop design criteria for aeronautical or aerospace products or systems, including
testing methods, production costs, quality standards, and completion dates
4.2.5 Evaluate product data and design from inspections and reports for conformance to
design criteria, engineering principles, customer requirements, safety, and quality
standards
4.2.6 Evaluate and improve the producibility, reliability, safety, and maintainability of
alternate product and process designs
4.2.7 Develop prototypes of aerospace components
4.2.8 Develop new technologies for use in aviation, defense systems, and space exploration,
often specializing in areas such as structural design, guidance, navigation and
control, instrumentation and communication, or production methods
4.2.9 Plan and conduct experimental, environmental, operational, and stress tests on
models and prototypes of aircraft and aerospace systems and equipment
4.2.10 Conduct tests to determine whether equipment, software, or procedures are operating
as expected
4.2.11 Be familiar with type design certification requirements; designing to comply with
applicable aeronautical regulatory agencies (FAA, EASA, etc.)
4.2.12 Analyze the impact of engineering from multiple perspectives, such as economic,
ethical, health and safety
Technical Content Areas:
4.2.13 Tools and Technology
4.2.13.1 Computer-aided design (CAD) software
4.2.13.2 Robotics
4.2.13.3 Lasers
4.2.13.4 Advanced electronic optics
4.2.13.5 Mathematical models
4.2.13.6 Analytical or scientific software
4.2.13.7 Compliance software
4.2.13.8 Development environment software

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 4.2.13.9 Data base user interface and query software
4.2.13.10 Graphics or photo imaging software
4.2.13.11 Industrial control software
4.2.13.12 Communications systems
4.2.13.13 Drafting and design
4.2.13.14 Desktop publishing
4.2.13.15 Electronics communication
4.2.13.16 Graphic communications
4.2.13.17 Multimedia technology
4.2.13.18 Networking systems
4.2.14 Engineering & Design
4.2.14.1 Systems Engineering
4.2.14.2 Electrical Engineering
4.2.14.3 Structural Engineering
4.2.14.4 Mechanical Engineering
4.2.14.5 Optical Engineering
4.2.14.6 Chemical Engineering
4.2.14.7 Software Engineering
4.2.14.8 Launch Systems Engineering

4.3 Product & Parts Manufacturing: Assembly, installation, inspection, and repair of
aerospace components.

Critical Work Functions:

4.3.1 Manage raw materials/consumables
4.3.2 Operate and control production/lab equipment
4.3.3 Carry out procedures for producing, assembling, and installing aerospace components
4.3.4 Use state-of-the-art tools and assembly techniques to create and assemble aerospace
products and parts
4.3.5 Interpret schematic drawings, diagrams, blueprints, specifications, work orders, and
reports in order to determine materials requirements and assembly instructions
Technical Content Areas:
4.3.6 Industrial Planning
4.3.6.1 Shop floor control models
4.3.6.2 Manufacturing resource planning
4.3.6.3 Change management
4.3.6.4 Improvement methods
4.3.6.5 Bills of Materials
4.3.6.6 Safety principles
4.3.6.7 Schematic drawings, diagrams, blueprints, specifications, work orders, and
reports
4.3.6.8 Aircraft, missiles, or space vehicles component manufacturing
4.3.6.9 Aerospace engines, propulsion units, auxiliary equipment or parts
4.3.6.10 Aircraft conversion (i.e., major modifications to systems)
4.3.6.11 Complete aircraft or propulsion system overhaul and rebuilding
4.3.6.12 Non-destructive testing methods
4.3.7 Production, Assembly, and Installation
4.3.7.1 Aerospace component assembly procedures

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 4.3.7.2 Laser materials processing
4.3.7.3 Friction stir processing
4.3.7.4 High speed machining
4.3.7.5 Abrasive slurry cutting
4.3.7.6 Composites manufacturing
4.3.7.7 Electronics material processing
4.3.7.8 Joining, welding, and assembly processes

4.4 Project Management & Quality Assurance: Management of projects to ensure

products and processes meet quality system requirements as defined by the industry and
customer specifications.
Critical Work Functions:
4.4.1 Analyze project requests and proposals and engineering data to determine feasibility,
producibility, cost, safety, and production time of aerospace or aeronautical product
4.4.2 Schedule the project in logical steps and budget time required to meet deadlines
4.4.3 Prepare contracts and negotiate revisions, changes and additions to contractual
agreements
4.4.4 Prepare and submit budget estimates and progress and cost tracking reports
4.4.5 Review and approve purchase orders
4.4.6 Meet and maintain certification requirements
4.4.7 Use quality and continuous improvement processes to improve safety, quality, cost
and schedule performance
4.4.8 Monitor production for product and process quality, cost and schedule
4.4.9 Employ audits and inspections to maintain the quality and continuous improvement
process
4.4.10 Correct the product and process to meet quality standards
4.4.11 Support and maintain quality systems
Technical Content Areas
4.4.12 Project Management and Execution
4.4.12.1 Strategic planning/global competitiveness
4.4.12.2 Project management tools and techniques (e.g. Deming Cycle)
4.4.12.3 Product lifecycle management (PLM) software
4.4.12.4 Lean manufacturing/Six Sigma
4.4.12.5 Contract management
4.4.12.6 Procurement cycle
4.4.12.7 Supply chain logistics
4.4.12.8 Material and resource management
4.4.12.9 Organizational design and management
4.4.12.10 Operations research, analysis, and forecasting
4.4.12.11 Personnel management methods
4.4.12.12 Labor relations
4.4.12.13 Accounting/finance/economics
4.4.12.14 Social responsibility
4.4.13 Quality Management
4.4.13.1 Quality requirements and inspection methods
4.4.13.2 Internal and external auditing procedures
4.4.13.3 International Organization for Standardization (ISO) 9000
4.4.13.4 Supplier and sub-tier quality assurance relationships

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 4.4.13.5 First article inspections
4.4.13.6 Warehousing requirements to support lot traceability
4.4.14 Continuous Improvement
4.4.14.1 Benchmarking and best practice
4.4.14.2 Business process reengineering
4.4.14.3 Data analysis
4.4.14.4 Performance improvement strategies
4.4.14.5 Systems analysis

4.5 Aviation Maintenance: Inspection, servicing, and repair aircraft components and
systems.

Critical Work Functions:

4.5.1 Identify general types of aircraft, engines, propellers, and rotors
4.5.2 Use aircraft drawings, symbols, and system schematics
4.5.3 Plan and conduct routine maintenance checks and incorporate unscheduled, non-
routine tasks
4.5.4 Identify and select appropriate nondestructive testing methods
4.5.5 Recognize, detect, and classify defects using common techniques
4.5.6 Communicate to appropriate personnel possible discrepancies and defects that could
affect airworthiness of aircraft
4.5.7 Conduct work in a safe manner
4.5.8 Write descriptions of work performed including aircraft discrepancies and corrective
actions using typical aircraft maintenance records
4.5.9 Know and apply inspection procedures involved in testing aircraft and missile systems
under simulated operational conditions
4.5.10 Perform systems readiness tests and pre- and post-operational checkouts
4.5.11 Record and interpret test data on parts, assemblies, and mechanisms to diagnose
malfunctions
4.5.12 Understand and comply with aerospace standards and regulations.
4.5.13 Understand and apply improvement methods
4.5.14 Understand operation of major aircraft/aerospace systems such as conditioned air,
hydraulics, pneumatics, engines, fuel, etc.
4.5.15 Understand concepts of troubleshooting systems and components
4.5.16 Perform troubleshooting on faulty systems and components
4.5.17 Understand and be able to use Automated and Built In Test equipment/features
Technical Content Areas:
4.5.18 Airframe Structures, Systems, & Components
4.5.18.1 Wood structures
4.5.18.2 Aircraft covering
4.5.18.3 Aircraft finishes
4.5.18.4 Sheet metal and non-metallic structures
4.5.18.5 Aircraft landing gear systems
4.5.18.6 Hydraulic and pneumatic power systems
4.5.18.7 Cabin atmosphere control systems
4.5.18.8 Aircraft instrument systems
4.5.18.9 Communication and navigation systems
4.5.18.10 Aircraft fuel systems

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 4.5.18.11 Aircraft electrical system
4.5.18.12 Position and warning systems
4.5.18.13 Ice and rain control systems
4.5.18.14 Fire protection systems
4.5.18.15 Adhesives; substrate preparation, mixing and application, shelf-life
4.5.18.16 Manufacture of composite parts
4.5.18.17 Corrosion control
4.5.18.18 Metal processing including welding, annealing, heat treating
4.5.19 Powerplant Systems & Components
4.5.19.1 Engine instrument systems
4.5.19.2 Engine fire protection systems
4.5.19.3 Engine electrical systems
4.5.19.4 Lubrication systems
4.5.19.5 Ignition and starting systems
4.5.19.6 Fuel metering systems
4.5.19.7 Engine fuel systems
4.5.19.8 Induction and engine airflow systems
4.5.19.9 Engine cooling systems
4.5.19.10 Engine exhaust and reverser systems
4.5.19.11 Propellers
4.5.19.12 Turbine powered auxiliary power units

4.6 Environmental, Safety, & Health: Practices and procedures necessary to ensure a safe
and healthy work environment.

Critical Work Functions

4.6.1 Maintaining a Healthy and Safe Environment
4.6.1.1 Take actions to ensure the safety of self and others, in accordance with
established personal and jobsite safety practices.
4.6.1.2 Anticipate and prevent work-related injuries and illnesses.
4.6.1.3 Comply with federal, state, and local regulations, and company health and
safety policies (especially those related to emissions)
4.6.1.4 Recognize common hazards and unsafe conditions that occur at work, their
risks, and appropriate controls to address them
4.6.1.5 Follow organizational procedures and protocols for workplace emergencies,
including safe evacuation, and emergency response
4.6.1.6 Maintain a sanitary and clutter-free work environment
4.6.1.7 Administer first aid or CPR if trained and summon assistance as needed.
4.6.1.8 Properly handle and dispose of hazardous materials and commercial and
industrial waste according to regulations
4.6.2 Safeguarding One’s Person
4.6.2.1 Engage in safety training
4.6.2.2 Operate safely on the shop and/or hangar floor
4.6.2.3 Use equipment and tools safely
4.6.2.4 Use appropriate personal protective equipment
4.6.2.5 Recognize Foreign Object Debris (FOD) and mitigate FOD damage
4.6.2.6 Achieve and maintain environmental certifications
4.6.2.7 Recognize how workplace risks can affect one’s life and one’s family.

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 4.6.2.8 Report injuries, incidents, and workplace hazards to a supervisor as soon as
safely possible
4.6.2.9 Understand the legal rights of workers regarding workplace safety and
protection from hazards
4.6.2.10 Contribute to discussion of safety concerns in the workplace, making
suggestions as appropriate
Technical Content Areas
4.6.3 Personal Safety
4.6.3.1 Personal protective equipment
4.6.3.2 Foreign Object Debris (FOD)
4.6.3.3 Occupational Safety and Health Administration (OSHA) requirements
4.6.3.4 Safety Management System (SMS) policies and procedures
4.6.4 Waste Management
4.6.4.1 Resource Conservation and Recovery Act
4.6.4.2 Clean Air Act
4.6.4.3 Clean Water Act
4.6.4.4 Toxic Substances Control Act
4.6.4.5 Material Safety Data Sheets
4.6.4.6 National Emissions Standards for Aerospace Manufacturing and Rework
Facilities
4.6.4.7 Environmental Certifications (ISO 14000)

Employment and Training Administration Page 18 of 25

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Resources Reviewed

Developer Resource Resource URL

Content-rich aerospace resources (Publicly available KSA detail)

CA Employment Manufacturing Careers - http://www.calmis.ca.gov/file

Development Department Aerospace Engineers /Manuf/Mfg-Aerospace-
Engineers.pdf

CA Institute of Technology Caltech Aeronautics Catalog http://pr.caltech.edu/catalog/

courses/listing/ae.html

CA Polytechnic State Cal Poly Aerospace http://www.calpoly.edu/~aca

University Engineering Catalog dprog/2007depts/cengr/aero
_dept/aerocrs2007.pdf

CA State Polytechnic Cal Poly Pomona Aerospace http://www.csupomona.edu/

University, Pomona Engineering ~aro/

Chandler-Gilbert Community Aviation & Aeronautics http://webport.cgc.maricopa.

College (Course Descriptions) edu/published/a/vi/aviation/h
ome/18/

Civil Air Patrol Aerospace Dimensions http://www.capddr.org/docu

(Academic Standards) ments/u_081503124147.pdf

The Corporate Member K-12

Council Engineering/Engineering
Technology Guidelines

Electronics Technicians Avionics Electronics http://www.eta-

Association Technician i.org/Comps/AVN%20Comps.
pdf

Embry Riddle Aeronautical Embry Riddle Aviation http://www.erau.edu/ec/acad

University Maintenance Management emicorgs/eccoce/amm_req.ht
Bachelor of Science ml

Embry Riddle Aeronautical Embry Riddle http://www.erau.edu/ec/acad

University Aerospace/Aviation emicorgs/eccoce/grcert_aviati
Industrial Management onaeroindustrial.html

Embry Riddle Aeronautical Embry Riddle Aircraft http://www.erau.edu/ec/acad

University Maintenance Associate of emicorgs/eccoce/aircraft_req.
Science html

Embry Riddle Aeronautical Embry Riddle http://www.erau.edu/ec/acad

University Aviation/Aerospace Safety emicorgs/eccoce/grcert_aviati
on.html

Embry Riddle Aeronautical Embry Riddle Master of http://www.erau.edu/ec/acad

University Aeronautical Science emicorgs/eccoce/mas_req.ht
ml

Employment and Training Administration Page 19 of 25

United States Department of Labor www.doleta.gov/
 Developer Resource Resource URL

Embry Riddle Aeronautical Embry Riddle Professional http://www.erau.edu/ec/acad

University Aeronautics Associate or emicorgs/eccoce/proaero_req
Bachelor of Science .html

Enterprise-Ozark Community Program Descriptions http://aviation.eocc.edu/

College

Federal Aviation Aerospace Ground http://www.faa.gov/educatio

Administration Equipment Technology n_research/testing/airmen/te
st_standards/media/FAA-S-
8081-26.pdf

Federal Aviation Airframe and Powerplant http://www.airweb.faa.gov/R

Administration Mechanics General egulatory_and_Guidance_Libr
Handbook ary%5CrgAdvisoryCircular.nsf
/0/A563729E3DAAC1218625
69F1005F80F1?OpenDocume
nt

Federal Aviation Aviation Mechanic Airframe http://www.faa.gov/educatio

Administration Practical Test Standards n_research/testing/airmen/te
st_standards/media/FAA-S-
8081-27.pdf

Federal Aviation Aviation Mechanic General, http://www.faa.gov/educatio

Administration Airframe, and Powerplant n_research/testing/airmen/te
Test Guide st_guides/media/faa-g-8082-
3.pdf

Federal Aviation Aviation Mechanic http://www.faa.gov/educatio

Administration Powerplant Practical Test n_research/testing/airmen/te
Standards st_standards/media/FAA-S-
8081-28.pdf

Florida Department of Aerospace/Aeronautical http://fcpr.fsu.edu/flaccc/doc

Education Engineer uments/finalreport/S8_Aeros
paceEngineer_career_info.pdf

Florida Space Institute Course Descriptions http://www.fsi.ucf.edu/classe

s.html

Georgia Department of Georgia Fundamentals of http://www.georgiastandards

Education Aviation .org/DMGetDocument.aspx/F
undamentals%20of%20Aviati
on.pdf?p=6CC6799F8C1371F
6F2190A9B02545C011855C7
700630DE2CD3026C217DF21
3D2&Type=D

Georgia Tech Georgia Tech AE http://www.ae.gatech.edu/ac

Undergraduate Curriculum ademics/undergraduate/ugbo
ok/Curriculum_General.htm

Employment and Training Administration Page 20 of 25

United States Department of Labor www.doleta.gov/
 Developer Resource Resource URL

Ivy Tech Community College Aviation Technology http://www.ivytech.edu/fortw

ayne/tech/AVI/cor/avtcourses
.html

Ivy Tech Community College Aviation Technology http://www.ivytech.edu/fortw

Associate of Applied ayne/pdf/AVT_powerplant070
Science Aircraft 8.pdf
Maintenance Technician
(Powerplant)

Kangan Batman TAFE Certificate IV in Avionics http://www.kangan.edu.au/c

ourses/course-
info/index.php?fldCourseID=
1325

Lean Advancement Initiative Educational resources on http://lean.mit.edu/index.php

(formerly Lean Aerospace application of lean in ?option=com_content&task=c
Initiative) aerospace and other ategory&sectionid=4&id=313
industries &Itemid=569

Manufacturing Engineering Certified Manufacturing Hard copy

Certification Institute (MECI) Technologists Aerospace
Body of Knowledge – draft

Northern Alberta Institute of Avionics Engineering http://www.nait.ca/12988.ht

Technology Technology m

O*NET 22 Aerospace Occupations https://www.onetonline.org/fi

nd/industry?i=31&g=Go

PDRI Aerospace Sector for hard copy

Advanced Manufacturing

Purdue University Aeronautical Engineering http://www.tech.purdue.edu/

Technology Program at/aboutus/abetObjectives.cf
(includes 14 CFR Part147 m
approved A&P school)

Southern Illinois University FAA Airframe & Powerplant http://www.avtech.siu.edu/p

Certificates (A & P Rating) ages/afppcrs.html
Aviation Maintenance
Technology (AMT)

SpaceTEC SpaceTEC Certification http://www.spacetec.org/cert

ification.aspx

SpaceTEC SpaceTEC Certified http://spacetec.hancockcolleg

Aerospace Technician e.edu/CRMaterial/CourseSylla
Certification Readiness bus.doc
Course

Spokane Community College Aviation Maintenance http://www.scc.spokane.edu/

Technology Program ?avprog

Employment and Training Administration Page 21 of 25

United States Department of Labor www.doleta.gov/
 Developer Resource Resource URL

States' Career Clusters Science, Technology, http://www.careerclusters.or

Engineering & Mathematics g/resources/ClusterDocument
s/stemdocuments/STEMFinal.
pdf

TAFE New South Wales Avionics Competency Units http://www.tafensw.edu.au/h

owex/servlet/Course?Comma
nd=GetCourseCompetencyUni
ts&CourseNo=7123&RowNum
=0

Tennessee Department of Introduction to Aerospace http://www.tennessee.gov/ed

Education Course Description ucation/cte/standardscurr/do
c/ti_aerospace.doc

United States Air Force Aeronautical Engineering http://www.usafa.af.mil/df/df

Academy Program an/aero/aero_major.cfm

US Army U.S. Army 15Y: AH-64D http://www.us-army-

Armament, Electrical, info.com/pages/mos/aviation/
Avionics Repairer 15y.html

US Army Army Business http://www.army.mil/ArmyBT

Transformation Knowledge KC/focus/cpi/tools3.htm
Center

US DOLETA DRAFT STEM Competency hard copy

Model

US DOLETA Framework of https://www.careeronestop.o

Competencies by the rg/CompetencyModel/Info_Do
Advanced Manufacturing cuments/Advanced-
Industry Manufacturing.pdf

US Office of Personnel Individual Occupational http://www.opm.gov/qualific

Management Requirements for Aviation ations/drafts/1825.htm
Series 1825 Aviation Safety
Inspector GS-9/15

University of Southern Astronautical Engineering http://den.usc.edu/programs

California Distance Education Program Description /ae/
Network

VA Department of Education Career Prospects in Virginia http://www.careerprospects.o

Aerospace Engineering rg/briefs/A-
Technician D/AerospaceEngTech.shtml#
education

General Information about aerospace

Embry Riddle Aeronautical Degree Program (Course http://www.erau.edu/pr/degr

University Descriptions) ees/pr-b-degrees.html

Employment and Training Administration Page 22 of 25

United States Department of Labor www.doleta.gov/
 Developer Resource Resource URL

Massachusetts Institute of Building the 21st Century http://web.mit.edu/ctpid/lara

Technology Aerospace Workforce /ppt/Briefing%20for%20AIA
%20Session%20March%2028
%202002a.ppt

North Carolina State Aeronautical Engineering https://packtracks.ncsu.edu/s

University Curriculum cripts/RegRec/adadgbk.pl?cur
r=BS&dgr_key=14AE%20%2
0%202036%20&title=AEROS
PACE%20ENGINEERING

Sloan Career Cornerstone Aerospace Engineering http://www.careercornerston

Center Overview e.org/pdf/aerospace/aeroeng.
pdf

Texas Workforce State of Texas Aerospace http://www.texasindustryprof

Commission ; Texas and Defense Cluster iles.com/PDF/twcClusterRepo
Workforce Investment Assessment rts/TexasAerospaceandDefen
Council seCluster.pdf

United States Air Force The Aerospace Engineering http://www.usafa.af.mil/df/df

Academy Major at the U.S. Air Force an/images/Aero%20Brochure
Academy .pdf

US Bureau of Labor Aerospace Product and http://www.bls.gov/oco/cg/p

Statistics Parts Manufacturing (NAICS df/cgs006.pdf
3364)

US DOLETA High Growth Industry http://www.doleta.gov/BRG/I

Profile ndprof/Aerospace_profile.cfm

Workforce Florida, Inc. -- Needs Assessment http://www.aerocenter.org/d

Aerospace Resource Center Aerospace Industry Cluster ocs/ARC_Needs%20Assess_S
ep06.pdf

Resources without publicly-available KSA detail

Aerospace Industries Standards (for sale) http://www.aia-

Association aerospace.org/

Aerospace States Industry Info -- no http://www.aerostates.org/

Association competency resources

Aerospace Systems NASA Airspace Systems http://quest.arc.nasa.gov/pro

Education Cohort Education Cohort jects/asec/

Air University Aerospace Ground http://www.au.af.mil/au/ccaf

Equipment Technology -- /catalog/2005cat/ter_4vab.ht
Degree Requirements m

Brainbench Aerospace Industry http://www.brainbench.com/

Knowledge xml/bb/common/testcenter/t
aketest.xml?testId=9

Employment and Training Administration Page 23 of 25

United States Department of Labor www.doleta.gov/
 Developer Resource Resource URL

Calhoun Community College Aerospace Technology http://www.calhoun.edu/Acro

Associate of Applied bat/Programbrochures/Aerobr
Science ochure.pdf

Community Learning Center Aerospace Industry http://www.clcinc.org/

Training Partnership (AITP)

Del Mar College Aviation Maintenance http://www.delmar.edu/stap/

Program Information program.html

Embry Riddle Aeronautical Aviation Maintenance http://www.erau.edu/ec/acad

University Technology Certificate emicorgs/eccoce/cert_amt65
_req.html

Federal Aviation Computer Testing http://www.faa.gov/educatio

Administration Supplement for FAA-CT- n_research/testing/airmen/te
8080-4E Aviation Mechanic st_guides/media/faa-ct-8080-
General, Powerplant, 4e.pdf
Airframe, and Parachute
Rigger

FLATE -- Florida Advanced Engineering Technology http://www.fl-

Technological Education Curriculum Reform in ate.org/media/docs/onepluso
Center for Manufacturing Florida neET%20Curriculum%20%20
ASEE%202007L.pdf

Hobart Institute of Welding Welding Training and http://www.welding.org/news

Technology Certification for Aerospace releases/18Aug04.html
Applications

Long Beach City College Aviation Maintenance http://osca.lbcc.edu/curriculu

Career Certificate mguides/2007-
2008/AVIATMAINT.pdf

Mississippi State University Aerospace Engineering http://www.msstate.edu/dept

Graduate Study Program /grad/html/05_06_Aerospace
Description Engineering.htm

National Aerospace No competency resources http://www.nadc.org/

Development Center on Web site

SAE International with PAMA Aviation Maintenance and http://www.pama.org/files/0

(Professional Aviation Production Safety and 22307%20SAE%20Institute-
Maintenance Association) Quality Certification PAMA%20Maintenance%20an
Program (Page 3) d%20Production%20Certificat
ion.pdf

UCSD Jacobs School of MAE Curriculum Plans and http://maeweb.ucsd.edu/und

Engineering Career Check ergrad/advising/degree_chk.p
hp#aerospace

United States Naval Aeronautics Course Matrix http://www.usna.edu/AeroDe

Academy pt/Aeronautics/Aeronautics.ht
m

Employment and Training Administration Page 24 of 25

United States Department of Labor www.doleta.gov/
 Developer Resource Resource URL

University of Alabama - Department of Aerospace http://aem.eng.ua.edu/gradu

Engineering Engineering and Mechanics ate_programs/msaeth.asp
Graduate Programs

Weber State University Aerospace Studies (Air http://documents.weber.edu/

Force ROTC) catalog/current/~aerospm.ht
m

Working for America Community Learning http://www.workingforameric

Institute Center, Inc. and its a.org/toolkit/case_study3a.as
Aerospace Industry p
Training Program

Employment and Training Administration Page 25 of 25

United States Department of Labor www.doleta.gov/