ISO 9001:2015 QUALITY MANAGEMENT SYSTEM
AUDIT CHECKLIST
NHA
Sr.# ISO requirements Check points
1. List of Functions • The functions must corresponds to the
nature of the office
• Prepared on the ISO format
• Having proper ISO number on it
• It must be approved by the relevant
authority
• Must have issue date on it
2. Organization chart • Prepared on the ISO format
• Having proper ISO number on it
• It must be approved by the relevant
authority
• Must have issue date on it
• Must depict all the posts, gazetted and
non-gazetted
• Must corresponds to the number of
available staff
3. SOPs • Prepared on the ISO format
• Must have logical sequence in steps
• Must have risks and mitigations
• Review period must be indicated
• Having proper ISO number on it
• It must be approved by the relevant
authority
• Must have issue date on it
• Relevant SOPs must be available with
the relevant persons/places
• All the functions, listed at serial-1,
must be covered in the SOPs
• The steps of SOPs must have proper
timelines
4. Job description • Prepared on the ISO format
• Having proper ISO number on it
• It must be approved by the relevant
authority
• Must have issue date on it
• Relevant staff must have his/her
approved JD
• 1Ds must have KPIs
• JDs must be linked with SOPs
5. Master list of documents and records • Prepared on the ISO format
• Having proper ISO number on it
• Along with ISO documents, all the files
and folders must be enlisted in list.
6. Quality objectives • Prepared on the ISO format
• Having proper ISO number on it
ISO 9001:2015 QUALITY MANAGEMENT SYSTEM
AUDIT CHECKLIST
NHA
Sr.# ISO requirements Check points
• It must be approved by the relevant
authority
• Must have issue date on it
• Objective must be developed
according to the SMART rule
7. Display of quality policy • Quality policy must be displayed in
office at conspicuous places
• Officers/officials and staff must have
adequate knowledge about the policy
• You may interview few people about
the policy
8. List of interested parties • Prepared on the ISO format
• Having proper ISO number on it
• It must be approved by the relevant
authority
• Must have issue date on it
9. List of applicable legal and other • Prepared on the ISO format
requirements • Having proper ISO number on it
• It must be approved by the relevant
authority
• Must have issue date on it
10. Digitalization of record • Check the efforts to digitalize the
documents
11. State of manpower in the department • Must check the document, this should
be corresponds with the organization
chart etc
12. Emergency evacuation map • Emergency evacuation map must be
displayed at conspicuous places
• Officers/officials and staff must have
adequate knowledge about the
emergency evacuation
• Emergency assembly area must be
marked
13. Records of firefighting training • Records of firefighting training
• Certificates of training
• Responsibilities of firefighting staff
14. Evacuation drill • Records of evacuation drill, note the
date of drill, number of persons
participated etc
15. Records of firefighting equipment • Records of maintenance of firefighting
equipment must be available
• Proper list of firefighting equipment
must be available
16. List of equipment (if any) • List of available equipment must be
available
ISO 9001:2015 QUALITY MANAGEMENT SYSTEM
AUDIT CHECKLIST
NHA
Sr.# ISO requirements Check points
17. Calibration sensitive equipment • List of calibration sensitive equipment
must be available
• Calibration certificates must be
available
• Calibration must be performed by the
accredited certification agency
• Calibration must have national and
international traceability
18. Identification of rooms • All the rooms must have name plates
on them
• All the areas like kitchen, bathroom,
store etc must have identification on
them
19. Office records • All the records must have proper
identification on them e.g. all the
almirahs, cupboards etc must have
identification on them, list of records
must be displayed in them
20. Records of previous internal audits • Verification of previous points raised
during the previous internal audit
