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Formel Q-Capability Version 6.0 Supplier Training - Product Audit

This document outlines Volkswagen's product audit process and requirements. It discusses conducting random sample testing of parts from production lots and evaluating them against key characteristics. Major non-conformances are classified into categories A, B, and C based on their impact and required immediate and subsequent measures. The final audit rating is determined by downgrading the process audit score based on any defects found during product auditing.

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Vijay Lad
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337 views11 pages

Formel Q-Capability Version 6.0 Supplier Training - Product Audit

This document outlines Volkswagen's product audit process and requirements. It discusses conducting random sample testing of parts from production lots and evaluating them against key characteristics. Major non-conformances are classified into categories A, B, and C based on their impact and required immediate and subsequent measures. The final audit rating is determined by downgrading the process audit score based on any defects found during product auditing.

Uploaded by

Vijay Lad
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Formel Q-Capability Version 6.

0
Supplier Training – Product Audit

Volkswagen India Pvt. Ltd


8/31/2010

Volkswagen\ VW India\ QA\ SQA\ Sanjeev Terdal\ C:


Agenda

Product Audit

TLD Requirements

TLD Audits

TRL

Potential Analysis (PN)

Volkswagen India Pvt. Ltd


8/31/2010

Volkswagen\ VW India\ QA\ SQA\ Sanjeev Terdal\ C:


Audit Results

Volkswagen India Pvt. Ltd


8/31/2010

Volkswagen\ VW India\ QA\ SQA\ Sanjeev Terdal\ C:


Product Audit

PRODUCT AUDIT

• Integral part of Process Audit format Version 6.

• Mandatory for the part / assembly under series production.

• Random samples to be drawn form a lot ready for shipment.

Volkswagen India Pvt. Ltd


8/31/2010

Volkswagen\ VW India\ QA\ SQA\ Sanjeev Terdal\ C:


Product Audit

• All the important Product Characteristics must be included.

Characteristics that deviate from the customer requirements

Complaints from the past

Dimensions (initial measurement, function, assembly)

Material ( Raw material tests, Welding penetration etc)

Functional (Gauges, Test result, application, etc)

Visual appearance,

Product Identification (Packaging, part marking, labeling etc)

Volkswagen India Pvt. Ltd


8/31/2010

Volkswagen\ VW India\ QA\ SQA\ Sanjeev Terdal\ C:


Product Audit Format

Volkswagen India Pvt. Ltd


8/31/2010

Volkswagen\ VW India\ QA\ SQA\ Sanjeev Terdal\ C:


Defect Types

Defect description / effect Immediate measures Subsequent measures

Defect will almost certainly lead > Continue to analyse process test
> Quarantine/segregating of existing parts
to customer concerns. activities
> Safety risk, violation of the law, > Information to customer works and risk starting > Corrective action defining and
stranded vehicle from estimation implementing
> unsaleable product/function not > Corrective measures during the > Process capability and zero-error
A fulfilled
> extreme surface complaint
manufacturing/test process if necessary
Full examination
proofing
> Verification of introduced measures
> intensified test measures at the process and to > if necessary introduce change of
Finished product. specification
> if necessary full examination before distribution
Customer annoyance and/or
complaints

B are to be expected.
> expected loss
> Usefulness reduction
Objections of fastidious
customers

C are to be expected.
> Information to receiving plants for coordinating
corrective actions
> Usefulness not reduced

Volkswagen India Pvt. Ltd


8/31/2010

Volkswagen\ VW India\ QA\ SQA\ Sanjeev Terdal\ C:


Downgrading Criteria

Volkswagen India Pvt. Ltd


8/31/2010

Volkswagen\ VW India\ QA\ SQA\ Sanjeev Terdal\ C:


Downgrading Criteria

Volkswagen India Pvt. Ltd


8/31/2010

Volkswagen\ VW India\ QA\ SQA\ Sanjeev Terdal\ C:


Downgrading Criteria

Process Audit Score Product Audit Result Final Audit


Ep% Grading

Eg.1. 94% No defects, A 94%

Volkswagen India Pvt. Ltd


8/31/2010

Volkswagen\ VW India\ QA\ SQA\ Sanjeev Terdal\ C:


Downgrading Criteria

Process Audit Score Product Audit Result Final Audit


Ep% Grading

Eg.1. 94% one “B” Defect B 94%

Eg.2 94% one Systematic “C” Defect B 94%

Eg.3 94% one “A” Defect C 94%

Eg.4 86% one “A” Defect C 86%

Eg.5 86% one “B” Systematic Defect C 86%

Volkswagen India Pvt. Ltd


8/31/2010

Volkswagen\ VW India\ QA\ SQA\ Sanjeev Terdal\ C:

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