WELCOME TO YOUR NEW
HOME
Whitworth Park
The information in this booklet is designed to help answer
some essential questions you may have before your arrival at
University Residences.
The information provided in this booklet is correct at time of writing, however may be subject to change
So you’re moving in – what next ?
Just over 450 people work within the residences here at the University of Manchester who will all help to settle you in
and make sure your life in hall runs smoothly. Staff will be on site during our main arrival days in September, please
feel free to ask for any assistance you may require. Please also refer to the online Residences Guide for more
detailed information.
Contact Details
Address : Whitworth Park, 316 Oxford Road, Manchester, M13 9WJ
Reception Number : 0161 275 4950
Email : southadmin.citycampus@manchester.ac.uk
Reception is located in Grove House and is open 8am – 6pm Monday to Friday.
Finding your way to Whitworth Park
By Air : Manchester Airport is approximately 12 miles to the south of the city; a taxi typically costs around £15
- £20 to the hall. Buses and rail shuttle services also run into Manchester.
By Car : Manchester is situated in the heart of the North West of England and has superb road networks into
the city centre.
By Coach : Whitworth Park is approximately 25 minutes’ walk from the coach station at Chorlton Street.
By Rail : Piccadilly station and Oxford Road Station are located nearby.
Whitworth Park
Whitworth Park is centrally located on the University of Manchester main campus, close to sports facilities, libraries,
shops, cafes, restaurants, bars and the Students Union.
It comprises of eight low-rise houses - Aberdeen, Garstang, Acomb, Derby, Dilworth, Leamington, Burleigh and
Thorncliffe. These contain one to three storey flats for groups of seven, eight or nine students. Accommodation is in
single study bedrooms, with shared kitchen, lounge and bathroom facilities in each flat. Whitworth Park is self-catering
accommodation.
The main reception is located within Grove House on site and open each weekday from 08:00 – 18:00. Whitworth
Park also offers squash courts, gym, launderette facilities and an on-site bar.
What do I need to Bring ?
In your room we provide a bed, desk, desk chair, lamp, wardrobe and chest of drawers. You will need to bring with
you bed linen (single size), duvet, pillows and towels. As the residence is self-catered we provide an oven, hob,
fridge, freezer, kettle and microwave in each flat. You should arrange to bring with you any cooking utensils, crockery,
cutlery and pans you may require. A word of advice is to wait until you arrive to see if you can arrange to purchase
these with your new flat mates so you don’t end up with large quantities of the same item ! Bedding packs are
available to purchase from reception subject to availability.
Key Collection
During the online induction process you will be asked to book an arrival slot (September arrival only), if you need to
come earlier than the official contract start date shown on your offer, please contact reception. Rooms will be allocated
subject to availability and are not guaranteed.
Room keys will be available from Grove House between 10:00 – 18:00 hour (please arrive according to your time slot)
on your chosen arrival date. If you arrive outside of these hours, please use the yellow security phone located
opposite the main entrance to Grove House and this will contact the on duty Residential Life Advisor who will be able
to issue your keys to you.
Please remember to bring with you the key release form (this is printable at the completion of your online induction)
and some photographic ID.
The information provided in this booklet is correct at time of writing, however may be subject to change
If you will be arriving later than your contract start date, please do contact us to let us know when to expect you.
If you lose your key / fob / swipe card at any time during your stay at Whitworth Park, please let us know immediately.
There is a charge for replacements, although if you later find them within 7 days of reporting them lost your money will
be refunded.
Arrival by Car
If you are arriving by car please note that car parking is limited, once
you have unloaded your car we ask that you remove it from the car
park to allow others to unload.
Hotel Accommodation
If we cannot provide you with early arrival accommodation or if your family wish to stay locally over your first few days
then information on Manchester hotels can be found at http://www.manchester.com/hotels/.
Rent Payments
By accepting your licence agreement you agree to pay the rental value on the property you will be occupying. This
can be done either via one instalment, due in October or by 3 instalments in October, January and April. If you
haven’t done so already please complete a direct debit mandate form which will allow a transfer of funds from your
bank account to ours and tell us which instalment plan you would like to use. If you have not set up a direct debit you
should note that you will become liable for the full rental costs for the full rental period in October. If you want to
discuss this further please contact our student services centre on 0161 275 5000 who will be able to assist.
Mail
Please ensure that your mail is correctly addressed. Letters will be delivered into mailboxes located in Grove House.
Larger items, registered letters or parcels will be delivered to the reception for you to collect during office hours,
please note that you will always be asked to show your student ID card to collect items.
Please make sure you tell everyone your correct address – your name / house Name / flat number / room number
followed by Whitworth Park Residence, 3165 Oxford Road, Manchester, M13 9WJ.
Reception staff are more than happy to sign for items on your behalf if required but we would ask that you note that
we do have the following criteria for doing so, items should not be :
o Larger than 300mm depth x 300mm height x 400mm width
o Over £150 in value
o More than 11kgs in weight
o Perishable food
If you are expecting an item that does not meet the criteria please arrange to have the delivery company call you
directly to arrange delivery. You should note that if reception do sign or accept any item we cannot be responsible for
lost or damaged items. If you leave Whitworth Park you should arrange to redirect your mail as we cannot send on
mail to you once you have vacated. Should we unknowingly sign for items of high value (over £150) we will not be
held liable for any loss. In the case of any subsequent claim for loss or damage of any mail item the maximum
compensation will be £150.
During vacations, mail will continue to be placed in your
mailbox, if you are expecting something that may arrive in
vacation time please arrange an alternative address with the
sender.
The information provided in this booklet is correct at time of writing, however may be subject to change
Amazon Lockers
Some of our residences have Amazon lockers where you can arrange to have a parcel delivered or leave one to be
collected. They are very simple to use !
Firstly you need to add the locker to your Amazon address book; the names of the lockers are listed below :
Locker Name Location
Hay Owens Park
Guffaw Richmond Park
Gulp Hulme Hall
Grass Oak House
Halfpipe Dalton Ellis Hall
Orange Wright Robinson Hall
Floral George Kenyon Hall
Gum Oak House
Elbow Whitworth Park
Please note that you must be a resident at the Locker location to use this service. Some of the lockers are located
inside areas where you require a key to access. The lockers should not be used for anyone who is a non-resident –
Amazon will delete the account of anyone using a locker who is not in that accommodation.
1. Type www.amazon.co.uk/add****** into your browser. Replace *** with the name of the locker you wish to
add to your account. Don’t use spaces.
2. You’ll be redirected to Amazon, sign into your account.
3. Once signed in Amazon will automatically add the address to your account.
From now on, simply select to “Dispatch / Return to this address” during checkout/returns process and complete your
transaction as usual. All items must be eligible for a delivery to a locker.
How do I collect my package ?
Once your parcel is delivered to the Amazon Locker, you’ll receive an email notification with a unique pick up code.
When you arrive to collect your parcel, enter your pickup code or scan the barcode using the barcode scanner and
follow the instructions on the screen.
All parcels delivered to locker locations must be picked up within 3 business days. If you’re not able to collect your
parcel within this timeframe, the parcel will be returned for a full refund.
Room Inventories
You will receive an inventory in your room on arrival, if you don’t have one please let reception know. This is your
opportunity to report any missing or damaged items. Please return this to reception within 48 hours of arrival and we
will arrange to replace any items.
If you have maintenance issues within your room, then we have a Buildings Maintenance System (BM) where you can
log these on line. Whitworth Park has a computer near to the mailboxes in reception for this purpose. There will be
more information about this in your room when you arrive.
The information provided in this booklet is correct at time of writing, however may be subject to change
Insurance
All University of Manchester halls are included in a block insurance policy, this is provided by Endsleigh. A basic
cover is provided and you are recommended to check on the details to ensure that this level of cover suits your needs.
Information on the cover provided can be found here, our policy number is HH1053.
Smoking
All halls are non-smoking areas; this includes the use of E-
cigarettes
Computer Network
Halls are connected to the University network and once you have completed your University registration online and
signed up for your University username and password you will be able to join the network. Known as HORNET,
representatives will be available during key issue.
Overnight Guests
It’s your home and you will want to have guests to stay ! We would ask that you note that guests are welcome for a
maximum of 2 nights in every 7. This can be extended with the written permission of the Residential Life Officer for
the hall.
Your Safety & Welfare
The University has a dedicated security team covering all areas 24 hours a day, 7 days a week. To contact them
simply call 0800 838 9807 or 0161 306 9966 – we recommend that you put these numbers into your contacts folder on
your mobile phone. All security staff are also trained first aiders.
Our Residential Life team (ResLife) are also on hand for any help or support you may need, they will introduce
themselves over the first few weeks of residence. Residential Life Advisors (RLA) work on a duty rota and are
available from 6pm every night and over the weekend. The number for the RLAs for Whitworth Park are for Acomb,
Garstang, Leamington and Thorncliffe: 07774 995351 and for Aberdeen, Burleigh, Derby and Dilworth: 07789
480917, again why not add this number to your phone contacts now ?
Residences Life Team
In conjunction with your Residents Association (RA) and Junior Common Room (JCR) ResLife will be organising
events, trips, lectures, volunteering events and much more during your time in halls. Please do get involved, these
events are a great way to meet new people and find your way around your new city.
Fire Safety & Alarms
Fire notices and regulations are displayed throughout Whitworth Park and we would ask you take time when you
arrive to read this and also familiarise yourself with the fire alarms and your nearest emergency exit. If you discover a
fire, however small, you should sound the fire alarm and evacuate immediately to your assembly point. Please
contact security to report the fire on 0161 306 9966. You will be required to attend a fire safety talk during welcome
week, the details of which will be confirmed to you.
Our fire alarm systems are tested weekly and you will be told when this will take place. At all other times please do
evacuate the building – it’s for your own safety.
Our residences health and safety policy is available for you to view at Here .
Laundry Facilities
Whitworth Park has an on-site laundry, operated by Circuit Laundry. All machines are card operated and you will
receive a laundry card onto which you can add credits when you arrive.
The information provided in this booklet is correct at time of writing, however may be subject to change
Bicycles
Whitworth Park has designated bike shelters and storage for you to use. Please ensure you secure your bike using a
D lock. The University also runs a bike registration scheme and subsidised D lock purchases. For more information
view http://www.estates.manchester.ac.uk/services/security/estates-sevices-ian-ourservices/crimereduce/.
TV Licences
We do not cover any of our residences with a TV licence; therefore you are advised to ensure that you purchase the
appropriate licence either prior to or immediately after arrival. If you watch or record programmes as they’re being
shown on TV or live on an online service - on any device – you need to be covered by a TV Licence.
All of the team look forward to welcoming you to Whitworth Park in September
Whitworth Park
Images for information only – rooms / areas may differ
Shared Kitchen
Bedroom
The information provided in this booklet is correct at time of writing, however may be subject to change
Lounge / Dining Area
Where is your House Located ?
The information provided in this booklet is correct at time of writing, however may be subject to change
