Recruitment & Selection
SYNOPSIS
         Name:                   Roll Number:
    Natasha Menezes                540910066
             MAJOR: Human resources
                       TOPIC:
              Recruitment & Selection
      Study Center:               Centre Code:
Kuwait Educational Centre              2527
                                 Recruitment & Selection
•   Summary:
    “Recruitment is the process of searching for prospective employees and stimulating them to apply for
    the jobs”- Edwin Flippo
    Hiring and firing is an old game that the management has to play. Finding the right people is the most
    important and equally difficult job. Recruitment is an important part of every organization. Each point
    of placement demands a person with right qualities and qualifications.
    Once the human resource needs are ascertained and vacancies are created, the management had to
    undertake the task of recruitment and selection. The 5Ws and 1H play an important in the recruitment
    process too. An effective recruitment will be an advantage for the company as well as the HR
    Manager as well as the person to be recruited.
    Every organization has a different unique style as well as time as in when and whom to recruit
           The recruitment and selection process
        •   Agree vacancy to be filled
        •   Job analysis – define knowledge, skills and aptitude needed
        •   Attract a field of candidates
        •   Sort candidates
        •   Selection through interview and/or other methods
        •   Induction
 The personnel specification
        •   Represents the demands of the job translated into “human” terms
        •   Involves differentiating criteria which are essential from those which are desirable
        •   Lists those which would exclude a candidate from consideration
 Criteria to assess the value of selection procedures
        •   Discrimination : Measurement procedures must provide for clear discrimination between
            candidates
        •   Fairness/adverse impact : Measures must not discriminate unfairly against specific sub-groups
        •   Administrative procedures : Procedures should be acceptable and capable of implementation
    The purpose of this project is to study the recruitment strategy as well as selection structure of an
    engineering & construction company, IMCO in Kuwait.
    This includes how is recruitment done at IMCO and what do they do after the person is selected as
    well as his training, performance appraisal, and finally how is he retained if he wants to look for better
    pastures in the outside world.
                              Recruitment & Selection
• Objective & Method
 The main purpose was to cover all the aspects of recruitment and selection.
 Being part of the company and working in the HR, a brief description, concept and strategy is been
 described out of personal experience.
• Company Profile
  IMCO Engineering & Construction Co., Kuwait
 Vision & Values:
      IMCO’s Vision:
         To create a construction entity capable of undertaking the most challenging projects presented
         by the Power & Energy markets.
                IMCO’s Objective:
         To create value for our stakeholder without compromising our qualities and principles
         IMCO’s Values:
             1. Safety: We hold sacred the safety of our employees, the safety of our operation & the
                safety of all our work sites
             2. Integrity: We hold all our dealings to the highest ethical standard
             3. Team Work: We strive on our cultural and ethnic diversity, encouraging every
                perspective to thrive
             4. Quality: We base all our operations on quality planning & quality execution.
 Established in 1970, IMCO is currently ISO 9001:2000 certified, & with over 30 million man-hour of
 experience spent by our qualified personnel in serving a wide range of industries. The company has
 become & is well known as a pioneer in the rapidly growing industrial electrical & instrumentation
 fields in the State of Kuwait as well as the region. Our field of specialty covers the following areas:
                              Recruitment & Selection
     1. Engineering.
     2. Procurements.
     3. Construction.
     4. Maintenance.
     5. Plant Technical Services.
     6. Products & Services Sales.
 This professional specialty is dedicated to various industries such as:
 1. Oil & Gas Production.
 2. Pipeline, Storage & Export Facilities.
 3. Oil Refineries.
 4. Gas Liquid Plants.
 5. Petrochemical Plants.
 6. Power Generation Plants.
 7. Desalination Plants.
 8. Telemetry Systems.
 9. Power Transmission and Distribution Networks, Waste Water Treatment Plants.
 10. Pumping Stations.
 Over the last 40 years, the reputation of IMCO has been proudly built upon a distinguished record of
 quality, safe and timely project completion covering a wide range of industries.
• Tabulation
                                     Acme                    Fair Growth               Contacts
  What is Recruitment       Inducting manpower to         Choosing the best     Sourcing the right
                               fill up current and           candidate          Candidate for the right
                             future vacant position                             job.
                             on ensuring a right fit
  How often the process           As required               Twice in a year     As and when there is
      takes place                                                               requirement of
                                                                                manpower with a client.
    Main sources of         Placement agencies,          Job Portals and Head   Job Portals,
     Recruitment            Newspaper Ads,                     Hunting          referencing,
                            Referral, Portals                                   networking, internal
                                                                                database.
                              Recruitment & Selection
    Selection Criteria     Domain knowledge,          Confidence and ability      Communication,
                           Competency, Family         to commit                   Qualification, Job
                           Background, Track                                      profile, employment
                           Record, Etc.                                           history and most
                                                                                  important his attitude.
  Openness to negotiate               NO                 Very much                Negotiation is very
                                                                                  important on both
                                                                                  fronts with the
                                                                                  candidate and clients.
    Problems during        Cultural Background        Candidates not joining      Sourcing the right
    Recruitment and        issues, Salary band        after offer acceptance      candidate for a
       Selection           problems,                                              technical position
                                                                                  ,candidates not
                                                                                  attending the
                                                                                  interview ,lack of
                                                                                  feedback from the
                                                                                  clients
  Does MONEY make          Profile, Compensation      Not so much but             Job Scope and
      you MOVE             and benefits along with    definitely a factor to be   satisfaction,
                           money is important         considered.                 remuneration, growth
                                                                                  makes me switch.
 Note: The above table shows details about various companies Opinion about Recruitment and
 Selection on the basis of the mentioned criteria. They are highly subjective as they are personal
 opinion.
• Recruitment Budget
 The costs associated with manual recruitment can become quite excessive, partly because of the
 candidates that are produced. One bad candidate can cost a company more than ten times that
 individual’s salary, and here’s why:
     1. Recruitment Cost #1: Work Load
      When a person leaves, someone has to do their job. If an employer has not yet hired another
     employee, they are forced to pay their current employees overtime. This as we know, costs twice
     as much! The manager must also stop what they are doing so that they may determine a game
     plan and find individuals willing to work overtime.
     2. Recruitment Cost #2: Exit Interview
                              Recruitment & Selection
      When a person leaves, someone has to stop their current job in order to conduct an exit interview.
     They also have to arrange for the payroll to be stopped, benefit deductions, benefit enrollments,
     and other administrative responsibilities. It is very time consuming!
     3. Recruitment Cost #3: Advertisements
      Lots of wasted money is invested into newspaper ads, online ads, job board site fees, and other
     avenues that may be pursued. Often times employers receive recruitment company offers, spam
     replies, temp agency replies, everything they don’t want and nothing they do.
4.    Recruitment Cost #4: Interviewing
      It takes time for an internal recruiter to review candidate’s resumes, schedule phone interviews,
     perform background checks and conduct a face-to-face interview. Aside from time, internal
     recruiters aren’t free and they aren’t cheap!
5.    Recruitment Cost #5: Lost Productivity
      Aside from not having anyone to fill a position, other individuals are forced to spend less time on
     their job and more time on additional tasks. Whether it is the manager, accountant, administrative
     staff or general employees, everyone is producing less!
     6. Recruitment Cost #5: Training
      Not only do you have to train a new employee but you have to pay them during training. Further,
     the individual doing the training has to stop what they are getting paid to do so that they can show
     the new person “the ropes.”
     7. Recruitment Cost #6: New Hire
      The new hire has to be added to payroll, registered for benefits, and added to the schedule. The
     company has to pay employment taxes and invest money into training. This can be very
     expensive!
     8. Recruitment Cost #7: Effort
      Because the new hire hasn’t been fully trained, the work that they produce won’t quite be up to
     par. For at least the first month, their focus is on improvements.
IMCO follows a procedure in order to mobilize employees.
Recruitment Budget Guidelines
The Project Manager and the Human Resources Manager is in charge of managing the recruitment
budget. The recruitment budget consists of the following expenses:
     ·     Advertising expenses for open positions
     ·     Travel, meals, and lodging for interview candidates
     ·     Moving expenses for the newly employed
     ·     Legal fees incurred from assisting staff and faculty with obtaining permanent residency
                            Recruitment & Selection
Firstly we need to talk to the concerned Business Heads/HOD's regarding the project plan and ask
them to project their Manpower requirement (making them specify the grade, projected CTC, etc).
The average of the previous yrs can be used to estimate the cost per position for each of below heads.
- Recruitment Agency cost (generally the cost varies between 8.33% to 12% of CTC.
- Cost towards print Advertising
- Cost towards Internet Portal subscription
- Relocation cost
- Pre-employment medical check up.
- Candidate Interview travel, hotel, etc reimbursement cost.
Following are a few templates used for Recruitment Budgeting:
    1. Template for Budgeted position
                                                                      Recruitment & Selection
                                                           Budget 2011 -Manpower Requirment Department Wise
                                                                                                                                                                                                   Proposed Salary
                                                                                                                                                  Engineering
                                                           CEO/Design                                                                                                                               Per Annum In
                              Title                                   Operation Marketing Purchasing Finance                                           &      HR&Admin   Proposed Budget
                                                           Office                                                                                                                                        KD
                                                                                                                                                  Maintenance
                                                                                                                                                                         1Qtr   2Qtr   3Qtr 4Qtr
   Accountant / Cost / Payroll / Payables Accountant                                                                                          1                                                    KD      65000
   Admin. Assistant/Project Clerk/Receptionist
   PRO/Administrator/Front Office Executive                                                                                                                      2                                 KD      370000
   Carpenter / Asst.Carpenter
   Chemist /Gen
   Supervisor -Assembly/Cleaning                                                                                                                                                                   KD      144000
   Commercial Sub. Pilot
   Design / Graphic Designer
   Design Engineer / Quality Engineer
   Ops Administrator /Diver Instructor/ Diver /Jr. Diver        2          3                                                                                                                       KD      850000
   Draftsman (Mech./Civil)                                                                                                                            1                                            KD      125000
   Driver                                                                                                                                                        1                                 KD       35000
   Submarine-Electrician/ Electrical Controller/ / Asst.                                                                                                                                           KD      100000
   Executive Secretary
                                                                                                  No Manpower Requirement for the year 2007
   Supervisor-Fabrication                                                                                                                                                                          KD      144000
   Fibre Glass Manf.Worker
   Fork Lift Operator
   General Helper/Helper (Technical)
   Maint. Foreman/Maint. Assistant
   Marketing Assistant/Sales Executive                                                1                                                                                                            KD      75000
   Mechanic/Asst.Mech/Mech.Fabricator
   Moulding Maker
   Helpers/Office Assistant/Ofice Boy
   Painter/Asst.Painter
   Project Manager/Engineer / Site Engineer                                                                                                                                                        KD      420000
   Purchase. Asst/Materials Eng/Purchase Clerk
   Quality Controller/ Inspector
   Safety Officer /Supervisor/ Fire Watch
   Scaffolder
   Security Officer / Guard (Security)                                                                                                                1                                            KD      30000
   Administrator/HR Officer
   Storekeeper/Asst. Storekeeper
   Supervisor -Mechanical/Electrical/AC&Plumbing/Site           1                                                                                     2                                            KD      950000
   Technical Worker /Skilled Staff                                                                                                                    2                                            KD       80000
   Un-Skilled Staff                                                                                                                                   2                                            KD       30000
   Senior Finance Officer                                                                                                                     1                                                    KD      125000
   Estimator                                                                                                                                                                                       KD      185000
   Rigger                                                                                                                                                                                          KD       75000
   Naval Architect                                              1                                                                                                                                  KD      400000
   Electrical Engineer                                          1                                                                                                                                  KD      200000
   Boat Captains (Yacht Master)                                            2                                                                                                                       KD      240000
   Production Engineer                                                                                                                                                                             KD      180000
   Total Manpower for the year 2011                          5             5           1              0             2        8                                   3                                 KD    4823000
   Note: Salary & Benefits in exceptional cases will be compensated as per Experience, Qualification or as instructed by CEO
2. Below is the template used for obtaining prior approval from the management for budgeting for the
overseas recruitment.
                                               Recruitment & Selection
  Estimated Budget for Interview Candidate
  Candidate Information
  Position                                                                Department
  Name                                                               Hiring Manager
  Home Address                                                     Interview Date
  Social Security Number__________________________________________________
  (SSN used for travel reimbursements)
         Date        Air Travel          Hotel/Lodging Housing      Transportation     Meals      Misc.       TOTAL
                             0.00                           0.00                0.00      0.00       0.00             0.00
                             0.00                           0.00                0.00      0.00       0.00             0.00
                             0.00                           0.00                0.00      0.00       0.00             0.00
                             0.00                           0.00                0.00      0.00       0.00             0.00
                             0.00                           0.00                0.00      0.00       0.00             0.00
                             0.00                           0.00                0.00      0.00       0.00             0.00
                             0.00                           0.00                0.00      0.00       0.00             0.00
                             0.00                           0.00                0.00      0.00       0.00             0.00
                             0.00                           0.00                0.00      0.00       0.00             0.00
                             0.00                           0.00                0.00      0.00       0.00             0.00
                             0.00                           0.00                0.00      0.00       0.00
                                                                                                                      0.00
  Submitted by:
  Approved                                                                              For Human Resource Use Only
  Denied
  Comments:
  Human Resource Representative
  Name                                                             Date
• Findings
                                 Recruitment & Selection
    “Recruitment is inducting manpower to fill up current and future vacant positions and ensuring a
    right fit.”
    A rightly said and a well defined concept. At Acme recruitment is done as per requirements and not
    on timely basis. The main sources they use for this purpose are Placement agencies, newspaper ads,
    referral i.e. internal as well as external sources, and finally job portals. The procedure takes time
    depending on the position vacant. If the position is that of a senior level employee then it takes a
    longer duration. And the position such as that of a driver can be decided on the day of interview itself.
    Criteria that they look for is domain knowledge, competency. Qualification, family background,
    tracks record and so on. There are certain problems or say hurdles that also occur during the process.
    There might be issues regarding salary bands, cultural background, and many a times the candidate
    does not join after committing. Then this process becomes time consuming. Negotiation is an
    important aspect of recruitment and selection. The company is not so keen in renegotiating. But still is
    the candidate is exclusive then they might consider.
    The next step after selection is training and placing on job. There are times when the job becomes
    monotonous and you feel like looking for a change. Then what do you do? Acme has a solution.
    These are called methods of retaining an employee. It is done by training and development, schemes,
    compensation survey, and employee satisfaction survey.
•   Analysis On the basis of Findings
    Before you go for recruitment you have to find out the details about a particular position. So how is it
    done?
    The gap comes through the concerned department. They in turn inform the HR. They also give the job
    description as well as the age limit and qualifications required along with other requirements. Today
    there is a lot of buzz about n term called ‘competency’. This is also mentioned by the department. The
    Head of Department of the concerned department takes active part in the recruitment and selection
    procedure. At times he/she is present right from stage 1. It might be possible that the CVs shortlisted
    by the HR are not accepted by the concerned HOD. So this is discussed further between them in a free
    flowing and detailed manner.
    It is difficult to retain an employee once he has made up his mind. Still efforts are made by the
    company with regards to his retention. It is very important to bridge the gap between the candidate
    and the job. Also today there are many environment friendly schemes.
• Conclusion
    Today the environment is very hostile. Every day new techniques of recruitment and selection are
    defined. Today the candidate had many options available in the market. As the economy is growing at
    around 8.4% and the opening of many avenues has always been an added advantage. The construction
    and real estate industry is growing at a very high speed.
                              Recruitment & Selection
  Infrastructure is improving and better technology is being made available day after day. By the end of
   the day you have to see what the cost of the candidate to the company is. He has to be selected in an
 orderly manner. One wrong step can lead to the loss to company as well as waste of time and skills of
 the candidate where it is not required
• Recommendations
 There would be no recommendations as such. But the gestation period between the interview and
 selection should be reduced. A position kept vacant for a long time can lead to instability in an
 organization, especially in a construction industry which is growing considerably. Also there should
 be a facility of a suggestion box and direct interaction with the senior most executives, directors, etc.
 The office timings are too long that is morning 8 am till evening 5 pm. This may turn away many
 prospective candidates coming for the vacant positions. To top it all they do not have any of the
 Saturdays off. You can always have rotating Saturday’s off. We have the multinational culture today.
 The demand at least alternate Saturdays off.
 Finally, the HR Department. Since all the people in HR don’t have a degree in management and
 hardly have any experience in the field. They have to either recruit trained professionals, or people
 with proper degree and knowledge. HR here at ACME ...it needs to be stronger, and a bit bigger.