Version 04242012

RESIDENTIAL HEATING SYSTEM

PROPANE SERVICE CONTRACT

This service contract covers all routine service and maintenance of your residential
propane fired furnace or boiler. In addition this contract covers all service calls related to
a complete mechanical system failure after regular business hours. You will have peace
of mind knowing that your system is operating up to its maximum efficiency.

ANNUAL COST $210.00

ANNUAL TUNE-UP INCLUDES:

• Perform complete safety inspection and gas line pressure test

• Test all safety controls and visually inspect wiring, where possible
• Check and adjust ignition system and flame sensing components
• Vacuum heating appliance and smoke pipe as needed
• Lubricate motors and bearing assemblies as needed
• Seal air leaks around combustion chamber and venting as needed
• Tune up and adjust burner for maximum efficiency
• Complete combustion efficiency test
• Inspect propane tank, regulators and gas lines

PARTS INCLUDED IN SERVICE CONTRACT:

Air Filter Gas valves
Internal boiler aquastat Gas control
Blower motor (up to ¾ hp) Ignition control
Burner motor (inducer) Igniters
Burners Pilot assembly
Electrodes Pilot generator or thermocouple
Emergency service switch T87 thermostat
Fan and limit switches Thermal switch
Flame detection rods Internal 24 v transformers
Venting pressure switches PC boards

***Your current contract expires on: ____________________***

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EXCLUSIONS FROM SERVICE CONTRACT

Boiler sections and Heat exchanger and
combustion chambers combustion chambers
Distribution systems (baseboard, radiators Ductwork and zone controls
radiant floor systems & controls) Humidifiers
Steam system components Blower housing and cage
Indirect fired water heaters Tankless coils and gaskets
Air conditioning equipment Frozen pipes
Resizing gas lines due to system changes Handling and removal of asbestos
Power venters and vent dampers Venting components, all materials
Wood or coal add-on units Condensate pumps
Anti- freeze Specialty controls
Temperature/pressure gauges Domestic water flow switches
Convector fans/components

OPTIONAL WATER PARTS PLAN:

BOILER WATER PARTS: This plan can be added to a basic plan covering the boiler.
This plan includes all additional electrical parts not covered under the basic plan above
and can only be added if the basic contract is purchased. The same terms and conditions
apply to this optional plan, as listed above.
The cost for this plan is $100.00
They include:
Standard 1/25th hp circulator (1) Flow check (1)
Transformer Expansion tanks
Low water cutoff Zone control valve
Water feeder Pressure reducing valve
Backflow preventer External Aquastats
Boiler relief valves Flange gaskets
Air vents (hi-vent)

TERMS AND CONDITIONS

• Valley Gas & Oil Company reserves the right to inspect and approve all heating
equipment and systems to be covered. The agreement will only provide coverage for
heating systems that are properly installed according to state and local codes. This
agreement does not cover parts and labor associated with the upgrading of the heating
equipment or system to meet new changes in the codes.
• Service calls after 5PM weekdays, or on weekends and holidays, because of a complete
mechanical failure resulting in NO HEAT, will be covered under this plan. All other
calls deemed necessary by the customer during these hours will be billed at current labor
rates.
• Valley Gas & Oil Company’s service plan is available to all customers that purchase their
entire year’s propane from us with an automatic delivery account. This agreement will
automatically terminate with out refund if the customer fails to maintain an automatic
delivery account, if the customer terminates their account with Valley Gas & Oil

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Company, or if anyone other than a Valley Gas & Oil Company employee renders
service to the heating equipment. This agreement may also be terminated by the
Company with out refund if the customer’s payment’s on their accounts become
delinquent.
• This service contract is not transferable with the sale of a property and it may require a
re-inspection with the new owner.
• Payment for this service contract is due with in thirty (30) days of the invoice date. If
payment is not received with in thirty days, the service contract shall be terminated, with
all service work performed re-billed at current rates for parts, taxes and labor.
• This agreement will remain in effect for one year from date of the invoice and will
automatically renew at the Company’s prevailing rates at the time of renewal on a year to
year basis unless either party gives at least five days prior written notice of termination. A
refund for a plan already renewed may be issued up to 30 days after the renewal date
provided no service has been performed as part of that renewal. No refunds will be issued
after 30 days past the issue date or renewal date.
• Valley Gas & Oil Company shall not be held responsible for parts, components and
materials that are discontinued, obsolete and unavailable.
• This plan covers the central heating system warm air furnace or hot water boiler and the
manufacturers components installed at the factory. Any external parts or components that
are field installed are not covered by this contract. A separate hot water contract may be
purchased to cover these parts on a hot water heating system.
• This plan only covers a single boiler or warm air furnace, up to the maximum firing rate
of 200,000 BTU’S.
• Any time in excess of two hours for the initial tune-up on a boiler or furnace will be
billed at labor rates in effect at that time.
• This agreement does not include, and the customer will be charged separately for service
required as a result of the customer’s failure to replace fuses, reset circuit breakers, set
thermostats correctly, or turn on the emergency service switch.
• Valley Gas & Oil Company reserves the right to determine whether to replace or repair
equipment that has failed. When equipment is replaced, it is the Company’s intention to
use a comparable model. Replacement parts are subject to any manufacturer’s warranty
and any warranties implied by law. The company makes no express warranties regarding
replacement parts.
• This agreement does not cover A) parts or labor required as a result of abnormal
conditions such as water damage, fire, flood, freezing, hurricane, ice damage, power
interruptions and power voltage problems, or other acts of nature, insufficient fuel when
an account is not on automatic delivery or payments for fuel are in arrears. B) General
plumbing, piping or hot water coil, household wiring, commercial heating equipment,
venting issues due to build up of snow or ice causing system performance issues. C)
Environmental damage, arising out of any leakage from any propane gas lines, propane
tanks or any other part of the propane system. The company shall not be responsible for
any consequential damage or loss. In no event shall the Company’s liability exceed
refund of the service plan payments received by the Company in the previous 12 months.

ACCEPTED DATE: ____________________ ACCOUNT: ____________

SERVICE ADDRESS: ________________________________________________

Please retain this copy for your records VGOC 03/11

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RESIDENTIAL HEATING SYSTEM

PROPANE SERVICE CONTRACT

I/we would like the following service contract:

___ Basic service contract $210.00

___ Water parts option $100.00

Contract total: $_________

___ Payment enclosed

___ Charge my credit card # ____________________________(Discover, Master Card, Visa)
Expiration date _____________

Date accepted: ________________

Authorized Signature: ___________________________________

Account number : ___________________________________

Name (please print) : ___________________________________

Billing Address : ___________________________________

___________________________________

Service Address : ___________________________________

___________________________________

Please sign and return just this page. VGOC 03/11

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