M4: Reflection Paper
I would say that my organization is strongest in exploring new ideas and doing something
out of the norm to achieve their goals. I work for Tesla and even though they are a large
company, it still runs like a startup. There are little to no processes that limit exploration of
innovative ideas and everyone is energetic and passionate about the company’s mission. Along
the way, there are heated discussions, trial and error, sometimes even ambiguity and a sense of
lack of progress. However, this has set a culture where nobody is scared of being belittled or
feeling dumb when raising questions or sharing ideas. As covered in part of building block 1 in Is
Yours a Learning Organization (Garvin, Edmondson, Gino, 2008, pg 3), differences of opinions
are well professionally handled and leadership encourages different points of view before
finalizing on a direction. It truly feels like a democracy where people are freely able to voice their
opinions, appreciate each other’s strengths and show a level of humility and respect for one
another. All of this is backed with a sense of pride that we are working towards a mission to
change the world by accelerating the transition to sustainable energy.
An area where my company needs to improve is setting realistic expectations from
employees and focusing on personal and professional growth. My company is known for setting
ambitious timelines and because of that, the workplace is usually challenging. Everyone is
consistently working long hours to deliver on time and keep up with quarterly goals and
expectations set by the leadership team. After a while, it gets exhausting, as there’s no
opportunity to look back and reflect on our progress. Moreover, there is a high executive turnover
and we tend to overwork and make the same mistakes that sometimes lead to mediocre results.
Our organization also does not invest time and resources in providing education and training to
improve skills as much as they should.
If I were leading a team at my organization, I would instill a learning environment based
on history and experiences that can be done with team retrospectives after the completion of a
project. Retrospectives help identify what went well and what could have gone better during the
project. This facilitates transparency and gives an opportunity for everyone to reflect on the
experiences they had working on the project. This notion is also captured as part of the four
principles to cultivate a learning environment in the same HBR article where it suggests the use
of post audits and after-action reviews to allow more time for reflection. In addition, I would also
have individual team members to set quarterly goals for themselves that pertain to their skills
and/or personal attributes, and have them evaluate it at the end of the quarter. This will hopefully
foster learning at an individual level, because, after all, if we are a better version of ourselves we
tend to be efficient and productive which will translate to better results for the team and the
company.
References
Gino, F., Garvin, D., & Edmondson, A. (2008). Is Yours a Learning Organization? Harvard
Business Review.