I want to start off by saying that I know I have an accent and please don't assume it’s Russian.
More and more people are complaining about the GoTranscript test, about our rules, about the low
acceptancy rates and to be honest, I’ve pretty much had it with all this whining.
First of all, the tests we've had so far were easy. All you had to do is listen carefully, read our guidelines
and do some research. These things are in the job description. Our clients don’t always have good
quality files, some may have background noise, some might be in a difficult accent, some may contain
terms you've never heard of, but we have to provide 98-99% accuracy for all of our clients.
We’ve tried to make sure that our communication with employees and employers is a good one. We're
available on Facebook, Skype, live support, email, phone. We answer all kinds of questions, regardless of
how redundant they are or, in some cases, even rude.
We have at least four ways of explaining how everything works. We tweaked the way we communicate
information over and over again, in the hope that it'd be clear for everyone and yet, it’s not.
We’re not one of those coldhearted companies that doesn't give a fuck about its employees. We work
with people on a personal level. Which is why it’s so frustrating for us to see duplicated tests or account
selling happening on GT. These things are so disrespectful, I can't even begin to say- you know what? It’s
wrong on so many levels.
I’m not overdramatic and I’m not overreacting, these things happen and we can’t allow these kinds of
behaviors within our company.
You know what? Let me tell you a little story.
Only three years ago this company got like three or four orders per week, small ones. We were a handful
of transcribers and we didn’t even have editors. Look where we are now. For someone who comes to us
for the first time, they think like, “This site always looked like this. This always had this many orders,
they always had these rules, this system in place, all of our services and nobody had to really work hard
to get where they are now.”
Well, that’s bullshit. We worked our asses off. All you see here today has been done by a programmer
and two jacks of all trades. We worked day in and day out, we didn’t have time off for months, we
added something new every day, we did research, we advertised, we risked all of our savings for the
company and it paid out.
Now we got from 20 or less transcribers to 2,000. We have over 500 editors. We hire all the time. We
don’t turn anyone down when they’re asking for a chance, but what they do with that chance is up to
them.
Speaker 1: This audio is used for the transcriber test at GoTranscript.
Speaker 2: Well, hi, everybody. It's been a while since I've done one of my stream of
consciousness audios but occurred to me because some people are concerned that they're finding
some of the public domain stuff that I usually use online.
Which is true because, usually, I do start with some public domain book and stuff from
Gutenberg or something like that and then I just change it up and add some stuff to it or throw in
some numbers or whatever and some people are concerned that maybe that's making it too easy
for you.
So I thought I'd just do one that's completely original from start to finish and throw in some stuff
about numbers and stuff. Like, for example, let's say that you're imitating our former President
Trump and you're talking about 2 Corinthians. So it'll be interesting to see how you, the
transcriber, format 2 Corinthians. Are you going to look at the guidelines and/or maybe ask a
question on the Facebook page? All of those things are okay.
So we don't just want to see your finished transcript. We want to see how you did the work for
the finished transcript. We want to see that you paid attention to the instructions and that you
looked at the guidelines and that you research things like let's say that there's a noise that
obliterates the words that I'm saying or that you just completely [inaudible 00:01:40] thing and
you just have to put in a tag like an inaudible tag or an unintelligible tag.
How are you going to format that? Are you going to check the guidelines to see how it's
supposed to be formatted? And also let's say I talked about numbers, let's talk about some
numbers. Like, let's say that somebody gives me a grand, like $1,000, or maybe $5, or I don't
know, £20. If you want to get all Britishy and stuff.
Maybe I tell you that back in my 30s. When it was the ‘70s, I was in my 30s. I was in my teens
in the 70s. If we're talking about the 1970s, I'm not yet in my 70s. As far as my age, that's a
completely different way of formatting two things that sound the same. So like if I'm talking
about the '70s, as in the 1970s, you format it differently than if I'm talking about the 70s as in
age, like the somebody who's in their 70s. That's a different way of formatting, the same
numbers.
So we'll be interested to see how you handle that and then, let's say, I'm talking about what time
it is. Let's say that, first of all, I say that it's 9:00 AM and then I say that it's nine o'clock. Well,
those are two completely different ways in formatting and you have to look at the guidelines to
find out which way to do that. So let's see if you'll do that. It'll be interesting. So that's just a start
of my first stream of consciousness completely from scratch. Audio test for 2021 and let's see
how well you do, shall we? Okay. Good luck.
Speaker 1: This audio is used for the transcriber test at GoTranscript.
