Executive Education
Strategic Marketing
Management
This intensive five-day program will provide you with the frameworks
to develop, implement, and evaluate marketing strategies.
                                       April 18 –22, 2011
                                  September 19–23, 2011
Strategic Marketing Management
Marketing is the core of all business. To outperform the competition requires solid marketing
knowledge and precision in marketing decision making. Your organization’s positioning and
the positioning of its products and services depend on the formulation and implementation
of intelligent and aggressive strategic marketing plans. Drawing on Chicago Booth’s latest
research and Chicago’s unique approach to marketing, this program will help you to develop
the necessary competitive advantage to excel in today’s business environment.
                                                                           For More Information Contact:
   During this program you will                                            Executive Education
   learn to:                                                               The University of Chicago
                                                                           Booth School of Business
   n	 Explore competitive strategies and methods of analyzing
      competitors’ intentions, differential advantages, strengths,         450 N. Cityfront Plaza Drive, Suite 514
      and weaknesses.                                                      Chicago, IL 60611-4316
   n	 Utilize the elements of the marketing mix (product strategy,         chicagoexec.net
      pricing, advertising and promotion, and distribution) and
                                                                           Angela Tong
      enhance problem-solving and decision making abilities in             Associate Director of Executive Education
      these operational areas of marketing.                                Tel 312.464.8732
   n	 Understand how to build and manage strong brands.                    Fax 312.464.8731
                                                                           angela.tong@ChicagoBooth.edu
   n	 Understand the various approaches to marketing
      segmentation, targeting, and positioning for competitive
      advantage.
   n	 Use analytical methods in consumer measurement.
   n	 Understand the pros and cons of various techniques
      and when to use them.
   n	 Apply analytical approaches to pricing.
   n	 Examine successful marketing strategies using real-world
      case studies.
   Kilts Center for Marketing
   Executive Education courses in marketing are based on
   the cutting-edge research of the University of Chicago Booth
   School of Business faculty, sponsored by the James M. Kilts
   Center for Marketing. The Center sponsors a wide variety of
   research, ranging from basic research into the determinants
   of consumer behavior and analytical models of marketing
   activities to more applied research on current marketing
   practices and tactical issues.
  “	The course helped tie daily activities back to the strategy behind 	
  	 them. I got a better understanding of why we do what we do on 	
  	 a daily basis, but more importantly a better idea of how to look 	     Sanjay K. Dhar
  	 at the future more strategically.”
  	 Lisa Smith, Product Manager – Hologic
Who Should Attend                                                   About Chicago Booth
General managers, marketing managers, product                       A University Steeped in Excellence
managers, and sales managers will find value in                     The University of Chicago has a long history steeped
attending. Market researchers, planning managers,                   in a tradition of academic excellence and innovation.
and other managers associated with the development                  That commitment to discovery has translated into
of marketing plans, will also benefit from the program.             enduring contributions to the world. Among its
Typical titles would include: general managers, vice                faculty, researchers, students, and graduates are 85
presidents of marketing/sales, directors of marketing,              Nobel laureates. Current faculty include eight Nobel
product or brand managers, managers of market                       prize winners, 13 MacArthur Fellows (commonly
planning, market analysts, new product development                  known as a “genius grant”), and three Pulitzer Prize
specialists, and managers/directors of market research.             winners, among countless others.
We encourage companies to send teams to learn                       A Leader in Business Education
common language and frameworks and to help drive                    The University of Chicago Booth School of Business,
the implementation of new knowledge throughout                      founded in 1898, has been a leader and innovator
the organization.                                                   in the field of business research and education. It
                                                                    was the first business school in the country to offer a
                                                                    PhD program, the first to publish a scholarly business
  Program Dates and Fees                                            journal, the first to offer an executive MBA program
                                                                    for experienced managers, the first to have a Nobel
  	#11C51001	 April 18–22, 2011		               ($7,950)           laureate on its faculty, and the first to have six Nobel
  	#11C51002	 Sept. 19–23, 2011		
                                                                    Prize winners on its faculty. Chicago’s close ties with
                                                 ($7,950)
                                                                    many of today’s business leaders and its grounding
                                                                    in the real world have helped Chicago Booth maintain
  	   This course begins at 8:30 a.m. on the first day
                                                                    its reputation as one of the world’s leading centers of
  	   and ends at 2:45 p.m. on the last day.
                                                                    business education and research. With its reputation,
  The program fee includes tuition, lunches, coffee breaks,         commitment to academic research, and high quality
  and all educational materials. The fee is subject to change       faculty, Chicago Booth carries a prestige that few
  and payable in advance upon confirmation of registration.         can match.
  Chicago Booth reserves the right to cancel any program.
                                                                    Collaborate and study at a top ranked,
                                                                    world-renowned global business school
The Setting                                                         n	BusinessWeek ranked Chicago’s Full-Time MBA
                                                                      Program first in its biennial rankings (2010), while
Classes are held at the University of Chicago Booth School            the Executive MBA was ranked second (2009).
of Business’ Gleacher Center, 450 North Cityfront Plaza Drive,
situated along the Chicago River (one block east of Michigan        n	The Economist ranked Chicago’s Full-Time MBA
Avenue) in the heart of the downtown area known as “The               Program first globally (2010).
Magnificent Mile.” Gleacher Center is within walking distance       n	U.S. News & World Report (2010) rated Chicago
of some of Chicago’s most exciting retail and entertainment           Booth second in finance, third in accounting, and
areas. Gleacher Center, which also houses Chicago’s top-ranked        fifth overall of full-time programs, second among
Executive MBA, Evening MBA, and Weekend MBA Programs,                 part-time MBA programs, and third among
provides state-of-the-art classrooms that complement the              executive MBA programs.
exceptional quality of the program’s content and faculty.           n	Financial Times ranked Chicago’s Executive MBA
                                                                      Program fifth (2010).
Accommodations
The University of Chicago Booth School of Business has              We are more than a business school.
reserved a limited block of rooms at the InterContinental Chicago   We are a business force.
hotel. Single or double rooms are available at a discounted
rate. Contact the InterContinental Reservations Department
by telephone at 312.944.4100 or by fax at 312.321.8725.
Participants must contact the hotel directly to reserve
accommodations. Three weeks prior to the program’s start                Unparalleled          IDEAS THAT     PEOPLE WHO CREATE
date, or once the block is filled, the hotel cannot guarantee            Intellectual       FUNDAMENTALLY      LASTING VALUE
accommodations. Participants should identify themselves as            curiosity, honesty,   SHAPE MARKETS
                                                                     exchange, and rigor    AND BUSINESSES
registrants in Strategic Marketing Management at the
University of Chicago Booth School of Business.
Program Outline
The Strategic Marketing Planning Process:           Analytical Approaches to Marketing
Laying the Foundation for Competitive               n	 Tools for customer analysis
Advantage                                           	 	 • new consumer measurement methods
n	 Introduction to marketing                        	 	 • analysis of perceptual map and factor
                                                         		 level sensitivities
n	 3 C framework
                                                    	 	 • use in strategic decision making
n	 Customer and competitor analysis
                                                    n	 Analytical approaches to pricing
	 	 • segmentation
                                                    	 	 • pricing and the economic value to the customer
	 	 • targeting
                                                    	 	 • price discrimination
	 	 • positioning
	 	 • use of perceptual mapping
n	 Analyzing consumer research data
                                                    Strategies for High Tech Markets
n	 Break-even analysis                              n	 Technology Adoption Life Cycle (TALC)
n	 Strategic decision making                        n	 Strategy and segmentation implications
n	 Analytical methods in consumer measurement       n	 The 4 cultures of TALC
	 	 • qualitative methods                           n	 Partnering priorities
			 – focus groups                                  n	 Market value chains
			 – in-depth interviews
	 	 • perceptual mapping                            Summary and Conclusion: Setting Direction
			 – factor analysis                               n	 Advanced strategy material
			 – multidimensional scaling                      n	 Summary of course
	 	 • conjoint analysis
Creating Competitive Advantage                      Chicago Booth’s
n	 Building and managing strong brands              Approach to Marketing
	 	 • customer-based brand equity                   •	Chicago Booth marketing faculty members are the most productive
	 	 • brand value chain                               group of researchers in the nation, publishing more articles per
                                                      person than the faculty at any other business school (Journal of
	 	 • integrating brand marketing                     Marketing Education, August 2000). They are creative thinkers
	 	 • characteristics of strong brands                who routinely question, challenge, and demand the same of their
                                                      students. Top scholars from around the world come to Chicago
	 	 • brand revitalization                            Booth’s weekly marketing programs to critique, collaborate, and
n	 Pricing                                            test their ideas for survival.
	 	 • pricing strategy                              •	Chicago Booth marketing faculty members see marketing as
	 	 • pricing tactics                                 the core of all business. Chicago Booth courses reflect a unified
                                                      approach to business: one that is thoughtful and methodical, with
	 	 • pricing from customer valuation                 a financially-disciplined eye. We approach marketing governed
	 	 • product line pricing                            by the same economic and financial principles that would guide
                                                      building a plant, hiring a new employee, entering a new country,
	 	 • relevant costs of pricing                       or purchasing new products or services. How will marketing
                                                      decisions affect the bottom line? Participants know how to
                                                      determine and articulate the answer and how to craft and
Strategy Implementation:                              implement the strategy.
A Framework for Going to Market                     •	“Here, we teach marketing differently than anybody else, with rigor
                                                      and a financial approach that set us apart. No one else approaches
n	Channel tactics                                     marketing with the same intensity. We do marketing the Chicago
	 	 • channel selection                               way — which is carefully. To be done well, marketing has to have
	 	 • managing channels in times of change            excellence in all business areas —behavioral sciences, economics,
                                                      and finance. You have to possess a deep understanding of those
n	New product development best practices              areas, plus a really deep understanding of marketing. Without
	 	 • new product/service development process         those underpinnings, you have to question whether you’ll be able
	 	 • new product/service strategy                    to do marketing right.”
                                                    	 Ann L. McGill
                                                    	 Sears Roebuck Professor of General Management, Marketing,
                                                    	 and Behavioral Science
Comments from Past Participants
		
 “	It actually exceeded my expectations. This course 	
 	 was filled  with fresh material and approaches. I will 	
 	 recommend this 	program to my managers, as these 	
 	 concepts often involve cross-functional elements. 	
 	 This was a thoroughly enjoyable program. I found the 	
 	 content to be relevant and came away with a number 	
 	 of new tools to evaluate and measure my products, 	
 	 my competitors, and my markets. In my mind, this 	
 	 is how to measure the value of a course—how you 	
 		 USE the tools provided.”
 	 Steve Speares, Global Group Product Director, Alcon Labs Inc.
 “The pricing segment of the program increases its value, 	
 	 relative to offerings from other schools that don't 	
 		 offer pricing.”
 	 Hugh Ekberg, President, Consumer Division, Hirsh Industries
 “Very solid program. It was an excellent blend of 	
 	 theoretical and practical knowledge and experience 	
 		 sharing.”
 	 Josh Meyer, Industry Manager, Caterpillar Inc.
 “	The professors provided me with a marketing 	
 	 framework and strategic tools that I can implement 	
 	 immediately to evaluate my current business. They 	
 	 are extremely knowledgeable about multiple industries, 	
 	 which resulted in a captivating and comprehensive 	
 		 learning experience.”
  	 Kelly Harrison, Senior Marketing Manager, Abbott Laboratories   Gleacher Center is part of the University of Chicago Booth School
                                                                    of Business. Overlooking the Chicago River, its state-of-the-art
                                                                    classrooms are only steps away from Chicago’s “Magnificent Mile.”
 Learning, Reflection,                                                 Custom Executive
 and Action (LRA)                                                      Education Programs
 Transform knowledge gained at Chicago Booth                           Chicago Booth creates custom executive
 into results for you and your company.                                education programs that capitalize on the
                                                                       “Chicago Approach,” which is the very best
 Chicago Booth’s programs provide a web tool                           disciplined approach to conceptual knowledge
 that’s easy to use, intuitive, and encourages                         and academic theory with practical, real world
 participants to:                                                      application delivered by faculty of one of
       n articulate their goals,                                       the world’s top business schools. These
                                                                       components of Chicago’s programs are all
       n specify implementation plans, and                             keys to driving your corporate competitive
       n track their progress toward meeting                           advantage through effective human capital
         these goals.                                                  investments. Through deep thinking and high
                                                                       impact results, Chicago Booth writes the rules
 Extend learning beyond the classroom and turn                         that business follows. Partnering with us today
 your learning goals into concrete results.                            will drive your business success tomorrow!
Outstanding Booth Faculty
The University of Chicago Booth School of Business has one of the most highly regarded
faculty of any business school in the world and the most productive researchers in the country.
Rigorous, interactive, and dynamic, the faculty presents topics in a variety of ways, including lectures, case studies,
and small group discussions, using a range of media. Accomplished teachers and active consultants, this program’s
faculty offer a blend of academic excellence, rigorous scholarship, real-world relevance, and practical application that
provides participants with unparalleled opportunities to expand their horizons.
Sanjay K. Dhar
Learn from top faculty withPradeep
                              real-world      experience.
                                   K. Chintagunta
Faculty Director of the Kilts Center of Marketing
and James H. Lorie Professor of Marketing
                                                                            Robert Law Professor of Marketing
                                                                            The University of Chicago Booth School of Business
The University of Chicago Booth School of Business
                                                                            Pradeep Chintagunta teaches topics relating to marketing management,
Sanjay Dhar has been a Chicago faculty member since 1992. Many              market strategy, marketing research, and a doctoral seminar on marketing
sources have recognized Professor Dhar for his excellence in teaching.      models at The University of Chicago Booth School of Business. He was
He received the 2008 Hillel Einhorn Teaching Award voted by execu-          named a top professor at the Chicago Booth in 2002 by BusinessWeek.
tive MBA students in Asia, was honored in 2000 with the prestigious         His research interests are in the analysis of household purchasing behavior,
McKinsey Teaching Award which is awarded once every two years, was          pharmaceutical markets, technology products, investigation of competitive
cited among the outstanding faculty in Business Week's Guide to Best        marketing strategies, and studies involving the entertainment industry.
Business Schools (McGraw-Hill, 1997, 1999, and 2001), and in 1994
was awarded the Emory Williams Teaching Award by students for out-          Dr. Chintagunta is the departmental editor for marketing at Management
standing teaching performance. In 2006, the Economic Times (India)          Science, on the advisory editorial board of Journal of Marketing Research,
identified Professor Dhar as one of 12 “Indians who have made a global      and a member of the editorial boards of Marketing Science, Quantitative
impact on marketing research and thought.” He currently serves as           Marketing and Economics, International of Research in Marketing, and
faculty director of the Kilts Center of Marketing and was recently rated    the Journal of Business-to-Business Marketing.
as one of six “must-have” professors at Chicago Booth by Veritas Prep       His publications number more than 50 in journals including: Marketing Sci-
in 2010 Annual Report on Chicago Booth.                                     ence, Management Science, International Journal of Research in Marketing,
Dr. Dhar’s research and teaching focuses on advertising strategy;           Decision Sciences, Journal of Economics and Management Strategy, Journal
brand management; marketing strategy; pricing and promotion strategy;       of Marketing Research, and Journal of Business and Economic Statistics.
private labels; consumer promotion evaluation and planning; internet        After earning a doctoral degree in marketing from Northwestern University,
marketing; new product development, management and strategy; retail         Dr. Chintagunta taught at the S.C. Johnson Graduate School of Manage-
management best practices, loyalty reward programs, every day low           ment at Cornell University and was the Thomas Carroll Ford Foundation
pricing (EDLP); trade promotions; category management; purchase             Visiting Professor of Marketing at Harvard Business School.
incidence; and brand choice. He has published widely in leading
academic journals and is also on the editorial board of several top
journals in marketing.
                                                                            Jean-Pierre Dubé
He earned his doctoral degree in management from the University of          Sigmund E. Edelstone Professor of Marketing and
California at Los Angeles in 1992. Prior to that, he served in several      Robert King Steel Faculty Fellow
management positions at Lipton India Ltd.                                   The University of Chicago Booth School of Business
                                                                            Jean-Pierre Dubé is the Sigmund E. Edelstone Professor, an area editor
Ann L. McGill                                                               for the Journal of Marketing Research, Marketing Science, Management
                                                                            Science, QME, and the recipient of several MSI Research Grants, the
Sears Roebuck Professor of General Management, Marketing, and               recipient of a Kauffman grant, and a member of the editorial board and
Behavioral Science                                                          ad hoc reviewer for several academic journals. Professor Dubé has been
The University of Chicago Booth School of Business                          invited to present his research at such schools as the London Business
Ann McGill joined the Chicago faculty in 1997. She teaches MBA level        School, the University of California at Berkeley, Columbia University,
classes in marketing management and a doctoral level marketing work-        Harvard, Duke, Northwestern University, Stanford, Yale, and Massachu-
shop. Professor McGill is the 2005 recipient of the prestigious McKinsey    setts Institute of Technology, and his papers have appeared in the Journal
Award for Excellence in Teaching. Her research focuses on consumer          of Marketing Research, Journal of Political Economy, Marketing Science,
decision making, in particular, causal explanations, evaluation of shared   Management Science, QME, and Rand Journal of Economics.
(versus individual) consumption experiences, effects of freedom of          Professor Dubé studies empirical industrial organization, dynamic oligopoly,
choice on the evaluation of alternatives, the use of imagery in product     competitive advertising, competitive pricing, retail competition, price
choice, and the causes and effects of product anthropomorphism.             discrimination, and internet marketing. Recently, he has worked on the
Dr. McGill has published widely in leading journals including the           role of dynamics in the strategies of competing firms. His research is
Journal of Consumer Research, Organizational Behavior and Human             empirical in nature with an emphasis on both positive and normative
Decision Processes, Journal of Consumer Psychology, and Journal of          analysis of marketing strategies. This empirical focus is also reflected in
Personality and Social Psychology. She is presently editor of the Journal   his MBA course on pricing strategies, which is designed to teach students
of Consumer Research where she served as an associate editor from           how to apply empirical models and methods to develop pricing strategies
2005 to 2009.                                                               in practice.
After earning her doctoral degree in marketing and behavioral science       Professor Dubé received the 2008 Paul Green Award which recognizes
at the University of Chicago, Dr. McGill held faculty positions at New      the best article in the Journal of Marketing Research. He was honored for
York University and Northwestern University. She served as the deputy       his research “Consumer Packaged Goods in the United States: National
dean for the Full-Time MBA Programs at Chicago Booth from 2001 to           Brands, Local Branding.” Professor Dubé's teaching style earned him the
2003. She has also been a visiting professor at the Graduate School         2005 Faculty Teaching Excellence Award for Evening MBA and Weekend
of Business Stanford University, Sasin Graduate Institute of Business       MBA Programs at the Chicago Booth. He was also the Beatrice Foods
Administration (Thailand), and INSEAD.                                      Scholar at the Chicago Booth in 2001 and 2005, the True North Scholar
                                                                            in 2003, and a Kilts fellow in 2002.
                                                                            Professor Dubé earned a bachelor’s degree from the University of Toronto
                                                                            in quantitative methods in economics in 1995, a master’s degree in
                                                                            economics in 1996, and a PhD in 2000 from Northwestern University.
                                                                                                                           11C51001 WEBpdf A
Register Today!
    How to                                  Mail 	Chicago Booth Executive Education	
                                            	     450 N Cityfront Plaza Drive, Suite 514	
                                                                                                                       Call 	312.464.8732		
                                                                                                                       Fax 	 312.464.8731	
                                                                                                                                                                 Register online at
                                                                                                                                                                 www.chicagoexec.net
    register.                               	     Chicago, Illinois 60611-4316
YES, I will attend the Strategic Marketing Management program.                                                     Please print clearly or type on line above:
h #11C51001 	 April 18 –22, 2011	                                              $7,950                              Name: h Mr.           h Ms. h Dr.
h #11C51002 	 September 19–23, 2011	                                           $7,950
Fee includes tuition, books and instructional materials, lunches, and coffee breaks.                               Name desired on name tag
Fee is subject to change and payable in advance.
                                                                                                                   Title
NO, I am unable to attend.
h Please provide information regarding future sessions of the program.
                                                                                                                   Company
Payment
h Check enclosed                                                                                                   Preferred mailing address: h Home h Business
	 (payable to Chicago Booth Executive Education).
h Check to follow.
h Please invoice.                                                                                                  City					                                                              State 	        Zip code
h Charge to my: h Visa h MasterCard h Discover h AMEX
                                                                                                                   Daytime phone 			                                        Fax
Account number                                                                                                     E-mail
                                                                                                                   What is your primary responsibility?
CVV code (3-digit code on back of card)		                                   Exp. date                              h General Management 	 h Operations/Production 	h Administration
                                                                                                                   h Financial/Accounting 	 h Technical/R&D 	      h Logistics
                                                                                                                   h Human Resources 	              h Marketing/Sales 	           h Other ___________________
Signature
Company Information
Approximate number of employees: 						                                                                                               Annual sales or budget:
Is your company a subsidiary/division of another company?   h Yes h No
Name of parent company:
Number of employees in parent company: h Under 1,000 h 1,000 to 5,000 h 5,001 and above
Industry Classification:
h Accounting 	             h Chemical 	                     h Electrical 	              h Insurance 	             h Publications 	          h Telecommunications 	            h Other
h Aerospace 	              h Computer 	                     h Energy 	                  h Mining 	                h Retail 	                h Textiles	                       ________________________________
h Automotive 	             h Consumer Products 	            h Financial 	               h Nonprofit 	             h Service 	               h Transportation	                 ________________________________
h Bank 	                   h Education 	                    h Government 	              h Pharmaceutical 	        h Steel 	                 h Utilities	                      ________________________________
Persons in charge of executive development for your organization:
Name 						                                                                               Title 					                                                            Company
Mailing address 	                                                                             City 			                                State 		                   Postal code 	                Country
Telephone 								                                                                                                     E-mail
Program fee is payable upon notice of acceptance. The following must be dated and signed in order to validate application.
Name of applicant (please print) 						                                                                                Signature of applicant 				                                            Date
Program cancellation – Chicago Booth reserves the right to cancel             Transfer requests received within 30 days of the program start will be      Substitutions of registrants in a session may be made, without
any program.                                                                  subject to a $200 transfer fee to cover administrative costs. Any late      penalty, any time prior to the program’s commencement.
                                                                              transfers followed by a cancellation will be charged 25 percent of the
Cancellations and transfers are accepted without charge if written                                                                                        Photo rights – The University of Chicago reserves the right to use
                                                                              program fee. Transferees will have a period of one year from the date
notification is received at least 30 days prior to the program’s starting                                                                                 photos taken during program activities for promotional purposes.
                                                                              of their transfer to attend a subsequent program offering. After a one-
date. Cancellations received after that time will be charged 25 percent
                                                                              year period, tuition fees will be forfeited. Transferees will be required
of the total program fee.
                                                                              to pay fee increases, should any take place.
  Strategic Marketing Management
  April 18–22, 2011
  September 19–23, 2011
 Cutting-edge content                          “Overall quality of the program was extremely high 	
                                                 with key ‘take home’ messages, superb interaction with 	
 World-class faculty
                                                 students, and  passionate, fun, and genius instructors.”                                                	
 State-of-the-art facilities                   	 Jay Jayashankar, Product Director, DePuy Orthopaedics
  “This course truly exceeded my expectations. I was able to learn and see how these marketing 	
   strategies and principles applied to various industries – not just mine! Open discussions and 	
   relevant case studies applied what we learned. Great course structure/content, excellent 	
   professors — top notch program!”
  	 Carlos McCumber, Sr. Manager, Managed Markets – TAP Pharmaceuticals
       We are more than a business school. We are a business force.
                                                                     For More Information Contact:
                                                                     Executive Education
                                                                     The University of Chicago
                                                                     Booth School of Business
       Enhance your strategic                                        450 N. Cityfront Plaza Drive, Suite 514
       marketing skills.                                             Chicago, IL 60611-4316
                                                                     chicagoexec.net
       Register today!                                               Angela Tong
                                                                     Associate Director of Executive Education
                                                                     Tel 312.464.8732
                                                                     Fax 312.464.8731
                                                                     angela.tong@ChicagoBooth.edu
                                           chicagoexec.net