Republika ng Pilipinas
Department of Education
OFFICE OF THE UNDERSECRETARY
PLANNING, HUMAN RESOURCE AND ORGANIZATIONAL DEVELOPMENT
MEMORANDUM
DM-PHROD-2021-0119
TO : Undersecretaries
Assistant Secretaries
Bureau/Service Directors
Regional Directors
Schools Division Superintendents
Other Heads of Offices
All DepEd Personnel Concerned
FROM : JESUS L.R. MATEO
Undersecretary for Planning, Human Resource and Organizational
Development
SUBJECT : Availability and Accessibility of Personnel during Core Work Hours
DATE : 01 March 2021
Pending the release of the enhanced guidelines on the alternative work arrangements (AWA) in the
Department and in light of the recent community quarantine classifications, Heads of Offices and
personnel are reminded on the following provisions:
1. All DepEd personnel are required to complete the eight (8)-hour work day or the 40-hour work week
regardless of the type of AWA implemented in the respective office/school/CLC.
2. Aligned with item 5.10 of the Civil Service Commission Memorandum Circular No. 18 s.2020, each
office/school/CLC shall ensure that at least one (1) staff is present during the core working hours
(8:00 a.m. to 5:00 p.m.) of each workday in order not to prejudice public service delivery. The
assigned personnel should be available on-site to receive documents and respond to queries via phone
call or walk-in.
3. As a reiteration of Item 16.a.iii of DepEd Order No. 11 s. 2020, Personnel under work-from-home
(WFH) arrangement shall make themselves available and accessible during agreed working hours
and must be able to respond to directives, requests, and queries through agreed modes of
communication with their immediate supervisor and co-workers.
Heads of Offices are requested to meet with their personnel and make the necessary adjustments in the
work schedules.
For inquiries or clarifications, please contact the Bureau of Human Resource and Organizational
Development – Personnel Division (BHROD-PD) through phone at 02 8633 9345 or email at
bhrod.pd@deped.gov.ph.
Please be guided accordingly. Thank you.
BHROD-OD/roa
Room 102, Rizal Building, DepEd Complex, Meralco Ave., Pasig City 1600
Telephone No.: (02) 8633-7206 | Telefax No.: (02) 8631-8494
Email Address: usec.phrod@deped.gov.ph | Website: www.deped.gov.ph