St.
Mary’s University, school of Business,
Department of Management
Course Title: Production/Operations Management
Course Code: Mgmt 411
Credit Hrs: 4
Prerequisites: Materials Management and Operations Management
Important policies
Attendance requirements : To complete a course, a student should
attend at least 80% of the semester class
hours.
Course Descriptions
This course explores the nature and scope of production (operations) management.
Discussions on the concepts of production systems models and types of production
systems and plant layout material flow and material handling will be made. Capacity
planning, work measurement, quality planning and control are additional topics
treated.
Course Objectives
Upon completion of this students are expected to:
Describe operation management, its scope and activities;
Describe the decisions involved in designing and controlling the operations
system;
Apply selected quantitative tools, and models in the analysis of decisions for the
design, planning and controlling operations system.
Course Contents
Chapter 1. Operations Management Concepts
1.1. Operations General Concepts
1.2. Operations Functions and its Environment
1.3. Operations Decision Making
1.4. Operation strategy and competitiveness
1.5. Productivity Measurement
Chapter 2. Design of the Operations System
2.1 Product Design and Development
2.2 Process Design
2.3 Capacity Planning
2.4 Facility Location
2.5 Facility Layout
2.6 Job Design and Work measurement
Chapter 3. Operations Planning and Control
3.1 Forecasting
3.2 Aggregate Production Planning
3.3 Material Requirement Planning (MRP)- optional
3.4 Production Activity Control: Scheduling
Chapter 4. Total Quality Management
4.1 Concept of total quality management
4.2 An overview of process improvement
4.3Quality Control
4.4 Maintenance and Cost Control
Teaching Methods
Gap lecture
Experience sharing
Group discussion
Filed Trip
Gust Lecture
Method of Assessment
Assessment Method Weight Time
Attendance and class participation 5% Week 16
Test (Quiz) 10% Week 7
Group Assignment 15% Week 13
Mid- Term Exam 30% Week 9
Final Examination 40% Week 16
Total 100%
Text Book
Chase Richard B. and N. J. Aquilano and Agarwal (2005): Production and
Operations Management: 11th Ed. USA: Richard D. McGraw Hill.
References
Adam Everett Ebert Ronald. (1992): Production and Operations
Management: Concepts, Models and Behaviour. 5th Ed. New Delhi: Prentice-
Hall
Chase Richard B., Jacobs and J. Aquilano (1989): Production and Operations
Management: A life Cycle approach: 10th Ed. USA:Richard D. Irwin.
Chary S.N(1995): Theory And Problems in Production and Operations
Management,9th ed. New Delhi:McGraw-Hill
Stevenson, W. J. (2005): Production/Operations Management 3rd Ed.
USA: Richard D. Irwin.
Heizer J, Render B.(2004): Principles of Operations Management,5th ed.,New
Jesery, Pearson Education,Inc.
Sharma S.C.(1999): Production Management,1st ed.New Delhi: Romesh
Chander Khanna.
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