Covering the crowd 1
Introduction
There are many differing definitions of what exactly crowdfunding is, but
generally it is a method for creators and entrepreneurs to go directly to their
customers, or backers, to help finance a project or venture by spreading the cost of
success across a group of individuals who want to see it succeed over a fixed period
of time through various websites on the internet dedicated to the concept
(Belleflamme, Lambert, & Schwienbacher, 2013).
Crowdfunding can rely heavily on incentives. These incentives can come in the
form of a copy of a completed CD or film or even one’s name painted on a wall at a
restaurant. Whatever the incentive is, “Kickstarter is clear that funds raised are not
donations, nor are they traditional investments. Rather, they are, in the language of
the site, ‘exchanges that are a mixture of commerce and patronage’” (Goalen, 2011).
Other sites have different language for what they consider funding to be.
The concept has risen in popularity since the website Kickstarter was launched
in 2009 and multiple similar services have opened since. Through promises of
rewards for completion of funding, creators aim to incentivize donations to acquire
the submitted amount, a necessity for the all-or-nothing model of fundraising the
site takes. Other services utilize a friendlier model, allowing creators to keep all
money raised during the funding period, regardless if their goal is met.
Crowdfunding has exploded in the past few years. More than one million
campaigns were successfully funded raising $2.7 billion in 2012, an 81% increase
from the year before. In 2013, more than $5 billion is forecast to be raised through
crowdfunding platforms (Massolution, 2013).
Covering the crowd 2
While there has been sufficient study on crowdfunding and the people that
utilize the model, there has only been basic work done on the effects media plays in
the process, with most of it focusing on social rather than more traditional channels.
Crowdfunding is a new model of raising revenue with a need for more study to
determine the value of traditional news coverage when compared to the impact of
social media campaigns.
Literature Review
Crowdfunding
Crowdfunding is popular for raising small amounts of money, even as little as
under $1,000 for some projects, and for larger ventures that require thousands of
people donating, as well as demonstrating demand when seeking more traditional
forms of financing for ongoing businesses and marketing to create interest in
products still in the early development (Mollick, 2013). It is also popular among a
wide range of areas ranging from an artist trying to raise their profiles to funding a
startup company and shooting a movie (Cañas, Palomino, & Rubio, 2012).
Motivations of funders are complex and without much uniformity. There is a
wide range of situations for funders to give money to projects, with models
including investment with expectation of a return, with the majority of backers
primarily motivated by altruism (Burtch, Ghose, & Wattal, 2013). Despite this, the
most common tactic to get funding at present is a rewards-based return model, with
funders who give at a set amount receiving rewards like a credit in a movie, a copy
of the product when it is available or creative input during the production process
(Mollick, 2013).
Covering the crowd 3
Despite billions of dollars raised through millions of users, crowdfunding is
still a recent development in the world of entrepreneurship and is relatively
understudied with regards to the effects of the funding model in financing smaller
ventures or what variables affect the success or failure of the model most.
Because projects seeking to be financed through crowdfunding are essentially
evaluated and selected by those choosing to give money, there is a significant
potential of social influence on any given project’s success or failure (Burch, Ghose,
& Wattal, 2013). By this regard, those with the larger influence, either personal
networks or those that can get the most larger coverage are more likely to be
successful in raising their goal amounts if the product stands up to scrutiny.
When crowdfunding campaigns are complete, projects that fail usually do so
by a large amount, with 10% of projects that fail only managing to raise 30% of their
goal and projects that are successful usually only are by a smaller amount with 25%
of projects only meeting their goal by 3% or less (Mollick, 2013). Furthermore,
while quality of the project has a definite influence on its success, early donations
generally mean more to the success of each campaign as backers are more likely to
contribute to a project that is more likely to succeed than not.
The more funders a campaign can get early on will greatly impact the reactions
of others when making the decision to contribute. In addition, there is generally an
increase in funding toward the deadline of a near-successful campaign produced by
final pleas for help by the creators and more publicity due to increased visibility on
sites advertising projects near the end of their lifespan. The end result of the funding
produces a bathtub shaped model of funding with peaks at both ends of the
Covering the crowd 4
campaign with a valley of comparatively low interaction between backers and the
project in the middle of the campaign (Bayus & Kuppuswamy, 2013). This pattern of
success or failure, along with the all-or-nothing approach for funding Kickstarter
and other similar services take, means every donation and every funder is essential
to the life of the campaign, especially early on and late for most projects posted on
the site.
However, early success can sometimes lead to apathy from backers who
presume others will donate and push the project over the edge to successful
funding, though this is often negated as the final deadline draws near if the
campaign has still not reached its mark (Bayus & Kuppuswamy, 2013).
Perhaps obviously, projects that are deemed high quality by potential backers,
using metrics like videos, lack of spelling and grammatical errors in pitch copy and
any concrete examples of the product and its uses, are also more likely to be funded
(Mollick, 2013).
Certain categories of projects have also been found to have a higher chance of
being successfully funded than others. In the study of crowdfunding campaigns by
Mollick (2013), the art and music categories were the most likely to be funded while
fashion, publishing and technology were the least, overall. These categories were
not necessarily the ones asking for the least amount of money, either. On average,
publishing campaigns set goals of similar dollar values to music but were
significantly less successful in achieving them, indicating some categories have more
interested backers than others.
Even beyond not raising enough money to complete a funding goal, using
Covering the crowd 5
Kickstarter or other crowdfunding services to finance a project is a risky venture.
Many launched campaigns on Kickstarter are done so without copyright and patent
already instilled, which means that nothing is keeping an onlooker from taking the
ideas presented by the project owner and copyrighting them (Wells, 2013). This
puts a premium on a successful campaign to get the project funded before ideas can
be stolen and created by onlookers with enough funds to complete it themselves.
Kickstarter allows for members to leave comments, many of which suggest
new ideas or possibilities to be incorporated into the project. Should the project
owner decide to use these ideas, it begs the question of whether or not the person
who proposed the idea is entitled to financial compensation or listed as someone
who helped in the project (Wells, 2013). It is up to the people involved to decide on
how credit should be distributed.
Meeting the obligations of a successful Kickstarter campaign is risky because,
unlike conventional, big business-driven ventures, these projects can be completed
only by the will of the creator (Wells, 2013). There are no contracts to sign or strict
obligations to adhere to when the funds are met. There is no deadline or rulebook to
follow. Large, well-known campaigns are more likely to be followed through
completely, but the nature of Kickstarter allows for anyone to launch a movement,
regardless of how proactive or honest they are. Should the project be drawn out or
finished in a way that comes off as dishonest or illegitimate, it could be seen as theft
(Wells, 2013). Too many negative stories from funders disappointed with the result
of the project they put money toward could result in negative coverage for the
entire financing concept in both social and traditional media forums.
Covering the crowd 6
The Effects of Social Media
The traditional media outlets of newspapers, magazines and television
programs have dominated the media landscape for years. Now, though, social media
outlets like blogs, online discussion forums and online communities have increased
in popularity and are now supplementing traditional media outlets. This change has
allowed ventures like Kickstarter to thrive, so it’s important to understand social
media (Stephen & Galak, 2012).
Social media covers a broad demographic spectrum; as much as 72% of
Internet-using adults in the United States use online social media web sites regularly
(Brenner, 2013). This shows how much potential lies in using social media as a
marketing tool and thus gives more reason to understand how to best utilize social
media alongside traditional media.
Those who participate in social media and are mobilized through it are
usually younger and of a lower socioeconomic status than those that are compelled
by traditional media sources (Enjolras, Steen-Johnsen, & Wollbaek, 2012). The
medium allows for an alternative structure to organize and disseminate information
on a specific topic that serves a different audience while coexisting with mainstream
media outlets and established organizations.
Traditionally in sales, social media has been as valuable or more so when
compared to traditional earned or paid media primarily because of the frequency
(Stephen & Galak, 2012). While articles on a product or service in major
publications or journals produce a larger impact on sales due to their more
expansive audience reach, they only occur every so often. Social media activity, on
Covering the crowd 7
the other hand, while producing a smaller impact, can happen much more
frequently and consistently, producing a major impact on long-term sales.
Furthermore, social media attracts a more specific audience in the form of
blog readers and online communities that are more likely to act than those that just
stumble upon the topic from a traditional, general news source (Stephen & Galak,
2012). Social media allows and even encourages consumers to be highly involved
whereas traditional media outlets are more broad in their marketing and thus don’t
allow for this type of relationship between consumer and the product’s supplier
(Stephen & Galak, 2012).
Crowdfunding and social media share only the barest of similarities in that
most websites dedicated to the former allow for basic communication through an
update system and comments between the project creator and the people donating
money to see its completion. Additionally, most companies allow creators and
funders to connect with their personal Facebook and Twitter accounts to maximally
utilize their personal networks (Moisseyev, 2013).
Social media can go hand in hand with crowdfunding because crowdfunding
initiatives involve the introduction of new products and services and occur in
environments in which uncertainty is prevalent (Stephen & Galak, 2012). Social
media helps break that uncertainty by bringing users close to the products/services
in new ways. “Social Media Outlets are often topic-specific (e.g. online brand
communities) and socially interactive (Stephen & Galak, 2012). Social media allows
consumers to discuss topics of mutual interest with like-minded others, which
eventually leads consumers to understand these products/services.
Covering the crowd 8
The size of personal networks can have a sizable effect on a project’s success
or failure, with large networks being a predictor of successful funding and a small
network of online connections acting as a detriment to success, making it better to
have no connection to personal accounts at all (Mollick, 2013). This falls in line with
previous studies showing those with larger networks of individuals are more likely
to succeed in entrepreneurial ventures due to a larger group to call upon and spread
the word initially (Shane & Cable, 2002).
If a creator lacks a substantial personal network from which they can cull from
by connecting the services, gaining seals of approval from backers in the form of
“likes” on social media from unknown funders can be just as effective at increasing
the chance for successful funding of the project as possessing a large personal
network to echo their projects. (Moisseyev, 2013).
Media
Crowdfunding shares many aspects with social media, both in the way they
tap into personal networks and the force they have been in destroying old models
and theories in favor of new ones, in communication and fundraising, respectively.
Despite the similarities, crowdfunding initiatives still receive bigger increases in
exposure from more traditional online sources, though they are less frequent
(Stephen & Galak, 2012)
Traditional coverage of crowdfunding is all but limited to online news
coverage from traditional outlets due to the nature of the funding deadline and its
short availability of newsworthiness as well as the generally niche subjects money is
being raised for that cater more closely to certain online communities.
Covering the crowd 9
Traditional mass media is very influential at making people think about certain
ideas or topics but may not hold the same power in the modern age. As users
continue to seek out sources of information that give them only what they want and
need, not to mention the fact that consumers of information are becoming
producers themselves, much of the traditional agenda-setting power of the media is
being lost (Freeman, 2011). The lack of any time lag with a near-constant news
cycle of online and television news leads to information overload for many, only
diminishing the traditional effect further. As a result of the changing news
landscape online, project creators could have a harder time getting potential
funders to take necessary notice of their campaign within the short timeframe if
they are not already aware or in their personal networks.
Fortunately for creators, web coverage from traditional outlets offers them the
best chance of getting backers to participate in the funding since web mobilization is
successful with garnering web participation more than any other medium (Vissers,
Hooghe, Stolle, & Maheo, 2011). Digital media allows for a more specific customer
target in addition to a higher likelihood a person will donate money to the online
campaign if they are interested in the project when compared to traditional types of
off-line media coverage.
Research Questions and Hypotheses
There exists a solid base and a clear understanding of crowdfunding and how
social media plays a role in the campaign process. And while there has been plenty
of research into the traditional media’s role in mobilizing people for other
initiatives, online and offline, as well as social media’s effect on crowdfunding
Covering the crowd 10
efforts, there has been no significant research done on what effects mass media,
specifically online outlets in both trades and general publications, has on the success
or failure of crowdfunding projects. There is a need for study to determine which
promotional tool project creators should target when launching their crowdfunding
campaigns: social media or traditional forms of media. Based off the review of the
crowdfunding model and the media’s role in mobilization for causes, our primary
hypothesis for study is:
H1: Crowdfunding campaigns that receive media coverage are more likely to be
successfully funded than those campaigns that do not receive any coverage
during their funding period.
Based off the work done by Mollick (2013) with regards to the success of
different categories receiving funding (art and music being the most likely to be
funded and fashion, publishing and technology being the least likely), a secondary
question to research could be a link between the amounts of coverage in the media
each category receives with the amount of success it finds. This leads to the
question:
RQ1: Which crowdfunding categories receive the most amount of coverage in the
press and which receive the least?
To study these, we will use an analysis of search engine results for articles in
the digital media on chosen, random campaigns in different categories while they
were active and still soliciting for backers.
Methodology
Covering the crowd 11
Because it is the largest and most popular crowdfunding platform, we
decided to collect all of our data using Kickstarter projects. Collecting data straight
from the Kickstarter website presents certain difficulties, as the site does not offer
any sort of easy access to archive or filtered data beyond a single level like projects
ending soon in all categories, staff picks, most popular and other metrics that make
it hard to group into specific categories for sampling. Because we needed to easily
collect a number of samples from each funding category to measure if certain
categories receive more media coverage than others, on average, we turned to
Kickspy, a website dedicated to Kickstarter projects that offers the ability to filter on
two different levels, like projects in the Art category that are ending soon. With the
ability to filter on two levels, it became easier to collect our samples for each
category. Utilizing Kickspy also granted us the ability to see archived, day-by-day
funding for each campaign sampled, allowing us to get a better sense of what
immediate impact any media might have on the campaign with the number of
backers and any average funding level changes.
The variables we were most interested in covering were the success or lack
thereof individual projects, each project’s funding category, the amount of money
each project raised, the number of backers supporting each project, the number of
days each project was active, the amount of mass media coverage each project
received during its funding period and if media coverage had any impact on average
funding per day over the length of the project.
A media hit is counted if it appears in the search parameters below and does
not come from Kickstarter or the creators of the project.
Covering the crowd 12
Using Kickspy as a tool, over 10 days, we filtered Kickstarter projects by
those ending soon and by their specific category: Art, Comics, Dance, Design,
Fashion, Film, Food, Games, Music, Photography, Publishing, Technology and
Theater. Our goal was to check each category once per day and collect roughly 30
projects in each to try and keep the spread between them even. Spreading the
samples across all categories not only gives an answer to RQ1, but also helps to
provide a better picture of Kickstarter coverage and success as a whole.
From these filtered projects, we randomly selected one out of every third
project in each category for sampling. Because the projects are in the “Ending Soon”
filter, we marked when the project would be completed and returned when it had
finished its funding period. When the project had completed its funding period, we
were then able to start collecting the necessary data, giving each project an
identification starting with its coded category number.
Funding level was recorded on a scale from one to five, with one and two
representing generally lower funded projects, $0 - $10,000, three, the projects with
a medium amount of funding, defined as $10,001 - $50,000 and four and five,
representing the upper echelon of funded projects, defined by us as a campaign that
raised between $50,001 - $100,000 +. We thought these funding levels were
adequate to explain the general level of funding for projects receiving or not
receiving coverage in the media. The number of backers for each project was
categorized in a similar fashion, with 0 – 250 backers listed as a one or two, 251 –
500 backers listed as a three and 501 – 1000 + project backers recorded as a four or
Covering the crowd 13
five on the scale. The number of days the project was active was simply recorded
from the Kickspy page listing the dates of the funding period.
Tracking media hits was the most important part of researching the effects
on crowdfunding campaigns. To count the number of media hits for each project, we
used Google News to track the project after they had completed actively seeking
backers. After going to Google News, we limited the date range for results from the
first day the project was active until the day it completed its funding period. We
then used the title of the Kickstarter project as our search term. After searching, we
counted all results with mentions of the individual Kickstarter, not including the
Kickstarter page itself or any press releases from the founders of the campaign. We
paid no attention to the tone of any of the stories, positive or negative, just the fact
that it was mentioned. The number counted became the number of media hits for
that individual project.
In order to establish whether media hits had an effect on day-to-day funding,
we also marked the dates of each story. Using Kickspy, we then found the average
funding of all the days stories were published on and compared that average to the
overall average funding per day of the project, marking whether it increased,
decreased or remained the same on days where coverage took place compared to
days where there was no coverage. If there was no coverage for a particular project,
obviously we could not make this comparison and did not use it as a variable for
those projects.
Results
Covering the crowd 14
Results of media coverage
H1 stated that there would be a positive relationship between projects that
received coverage in the media during the funding period and projects that were
successfully funded by the end of their campaigns. Using our methodology, we
surveyed 423 projects across all of the categories. Of those projects in our sample,
165 (39 percent) received media coverage during their funding period.
For the projects that were successfully funded, 47 percent had media
coverage before the campaign had finished. For the projects that were not
successfully funded, only 29 percent had any media coverage while the project was
still active. Projects that received media coverage earned more on average, as well.
Campaigns that did not earn any coverage raised an average between $1,000 and
$10,000 on our scoring metric while campaigns that did earn coverage earned an
average between $10,000 and $50,000.
Table 1 shows that there is a statistically significant difference in the funding
status between projects that received media coverage and those that did not in our
sample.
ANOVA
Funding status
Sum of Mean
Squares df Square F Sig.
Between
8.745 22 .397 1.649 .034
Groups
Within Groups 96.437 400 .241
Total 105.182 422
Table 1
Covering the crowd 15
With these results, H1 is supported that a project with media coverage is
more likely to be funded than a project that does not receive any during its funding
period.
While this seems to be the obvious result, more exposure giving way to more
potential backers, there exists a possibility for more people to see the flaws in the
potential product and to create a negative view, as well, possibly turning away
backers and hindering the attempt to reach the funding goal.
Coverage by category
RQ1 asked which categories of products received the most media coverage
and which categories received the least. Overall, we recorded 993 media hits across
all of the samples in all of the categories we collected, leading to an average of 2.35
stories per Kickstarter campaign.
Of the samples collected, publishing, fashion and film were the most covered
categories by a fair amount with 332, 197 and 191 stories respectively. Music, dance
and comics were the categories that received the least amount of media coverage
with zero, one and four stories recorded respectively. Photography and art both had
less than 10 stories across the samples, also.
The result of RQ1 is almost the exact opposite of what could be expected
from the study done by Mollick (2013) were art and music were the most likely
categories to be funded while fashion, publishing and technology were the least
likely to be funded. This is especially true given that our previous result seems to
implicate media coverage increases the chances of successful funding. One possible
explanation would be a higher number of smaller publications cover these
Covering the crowd 16
categories. These niche publications would increase the number of coverage for a
campaign but limit exposure to an increased number of potential backers. Another
possible explanation is these categories could inspire debate or interest among
those that work in the media but fail to inspire others to donate money.
Future Research
We believe our look into crowdfunding and the media’s influence of
individual projects provides a solid base of understanding for future study on the
topic and medium of financing. Due to time limitations, we only studied every third
project over a ten-day period, leaving our data vulnerable to unknown spikes or
valleys in quality projects or media coverage over that period of time. Mollick
(2013) used archive data to study thousands of projects that had already concluded
over the course of multiple years to form a more comprehensive picture of the
media’s effect on the Kickstarter funding platform and further studies should take
this approach barring any similar limitations on time or money.
While Kickstarter is the most popular crowdfunding platform, it is far from
the only one available to entrepreneurs looking to launch their products. Similar
websites like Indie Go Go and Go Fund Me offer comparable services with minor
changes. The former offers creators the chance to receive partial funding if their
entire goal is not achieved by the end of the funding period. The latter allows the
funding of life projects, such as raising money to go on a trip or to buy a piece of
musical equipment, which is strictly forbidden by Kickstarter. Each of these services
has their own purposes and audiences that could vary greatly from Kickstarter and
alter the significance of media coverage for projects on their platform. Furthermore,
Covering the crowd 17
some European crowdfunding services that have the advantage of different financial
laws function more as a traditional investing platforms, awarding backers monetary
stakes in the product’s success and partial ownership rather than the rewards
offered through Kickstarter and other American services. This increased complexity
and value could attract different types of products to the platforms and promote
different forms of coverage in the media.
Finally, we only examined the amount of media coverage each project
received, we did not measure the quality of that coverage. Further research is
needed to identify where the highest valued media coverage comes from and how
high and low quality coverage differently effects the outcome of a campaign.
Covering the crowd 18
References
Bayus, B., & Kuppuswamy, V. Crowdfunding creative ideas: the dynamics of project
backers in Kickstarter (March 17, 2013). UNC Kenan-Flagler Research Paper
No. 2013-15. Retrieved September 28, 2013.
Belleflamme, P., Lambert, T., & Schwienbacher, A. (2013). Crowdfunding: tapping
the right crowd. Journal of Business Venturing, Forthcoming. Retrieved
September 24, 2013.
Brenner, J. (2013). Pew Internet: Social Networking (full detail) | Pew Research
Center's Internet & American Life Project. Pew Research Center's Internet &
American Life Project. Retrieved October 7, 2013, from
http://pewinternet.org/Commentary/2012/March/Pew-Internet-Social-
Networking-full-detail.aspx
Burtch, G., Ghose, A., & Wattal, S. (2013). An empirical examination of the
antecedents and consequences of contribution patterns in the crowdfunded
markets. Information Systems Research, Forthcoming. Retrieved September
24, 2013, from
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1928168
Enjolras, B., Steen-Johnsen, K., & Wollebaek, D. (2012). Social media and
mobilization to offline demonstrations: transcending participatory
divides?. New Media and Society, 15(6). Retrieved October 4, 2013.
Freeman, M., & Berger, L. J. (2011). The issue of relevance of agenda-setting theory
to online communities. Meta-Communicate, 1. Retrieved October 6, 2013.
Covering the crowd 19
Goalen, K. (2011). Owning up exploring the kickstarter restaurant. University of
California Press, Gastronomica: The Journal of Food and Culture,11(4), 93-98.
Martínez-Cañas, R., Ruiz-Palomino, P., & Pozo-Rubio, R. d. (2012). Crowdfunding and
social networks in the music industry: implications for
entrepreneurship. International Business and Economics Research
Journal, 11(13). Retrieved September 26, 2013.
Massolution. (n.d.). The Crowdfunding Industry Report. Crowdsourcing and
Crowdfunding. Retrieved October 4, 2013, from
http://www.crowdsourcing.org/editorial/2013cf-the-crowdfunding-
industry-report/25107
Moisseyev, A. (2013). Effect of social media on crowdfunding project results.
Retrieved from Dissertations and Theses from the College of Business
Administration. (Paper 39).
Retrieved September 26, 2013.
Mollick, E. (2013). The dynamics of crowdfunding: an exploratory study. Journal of
Business Venturing, Forthcoming. Retrieved September 26, 2013.
Shane, S., Cable, D. (2002). Network ties, reputation, and the financing of new
ventures. Management Science, 48. Retrieved October 5, 2013.
Stephen, A., & Galak, J. (2012). The effects of traditional and social earned media on
sales: A study of a microlending marketplace. Journal of Marketing Research,
1-49.
Covering the crowd 20
Vissers, S., Hooghe, M., Stolle, D., & Maheo, V. (2011). The impact of mobilization
media on off-line and online participation: are mobilization effects medium-
specific?. Social Science Computer Review, 30(2). Retrieved October 2, 2013.
Wells, N. (2013). The risks of crowdfunding. Risk Management, 60(2), 26-29.