MicroStar® Digital MicroWave Radios

MicroStar® M/H

13/15/18 GHz,

RF Combiner

Instruciton Manual

P/N IMN-902427-E03
Service Registration Form

To facilitate warranty support and receive product update information, please complete and
return this form to our Technical Assistance Center
On web site: register on the premier web site

By FAX: 514-685-4580

By E-mall: crcmtl@harris.com

By Mail: Harris Corporation

Microwave Communications Division
3 Hôtel-de-Ville
Dollard-des-Ormeaux,
Quebec Canada
H9B 3G4
Attn. Technical Assistance Center
Please Print:

Company

Name

Title Dept.

Address

City State/Province

Zip/Postal Code Country

Phone Number ( ) FAX Number ( )

E-Mail

Original Sales Order/PO number

(Sales order numbers are found in your documentation and are stencilled on the equipment rack
base plate—for example: FWL 992042A1)

Form WRF-901816-E01
 MicroStar® M/H
13/15/18 GHz
RF Combiner

INSTRUCTION MANUAL
March 2004
Part No. IMN-902427-E03
 Revision history

Issue date Status Description of change / revision

October 16, 2002 DRN C8860 • First release
General update, including:
• Editorial changes throughout
• Added step Prepare the RFU for its Environment, on
May 28, 2003 ECO C10682
page 2-9
• Added information on Model 2 RFU (part number starts
with 202)
February 25, 2004 ECO 22350 • Modified manual to cover the slim line RF combiner

Part Nº IMN-902427-E03
© Copyright 2004 HARRIS CORPORATION. All rights reserved.
MicroStar®, is a trademark of HARRIS CORPORATION
Data subject to change without notice.

Harris Corporation - Harris Corporation -

Microwave Communications Division Microwave Communications Division
350 Twin Dolphin Drive 3, rue de l’Hôtel de Ville
Redwood Shores, CA 94065-1421 Dollard-des-Ormeaux, Québec,
1-650-594-3800 Canada H9B 3G4
1-800-227-8332 1-800-227-8332 or 1-514-421-8333
FAX: 1-650-594-3621 FAX: 1-514-421-3555
 WARNING
Making adjustments and/or modifications to this equipment that are not in
accordance with the provisions of this instruction manual or other
supplementary documentation may result in personal injury or damage to
the equipment, and may void the equipment warranty.

AVERTISSEMENT
Tout réglage ou modification faits à cet équipement hors du cadre édicté
par ce guide d’utilisation ou par toute autre documentation supplémentaire
pourraient causer des blessures ou endommager l’équipement et peut
entraîner l’annulation de sa garantie.

WARNUNG
Die an diesen Geräten gemachte Einstellungen und/oder Änderungen,
welche nicht gemäß dieser Bedienungsanleitung, oder gemäß anderen
zusätzlichen Anleitungen, ausgeführt werden, können Verletzungen oder
Materialschäden zur Folge haben und eventuell die Garantie ungültig
machen.

ATENCIÓN
Llevar a cabo ajustamientos y/o modificaciones a este equipo, sin seguir
las instrucciones provistas por este manual u otro documento adicional,
podría resultar en lesiones a su persona o daños al equipo, y anular la
garantía de este último.
 ASSISTANCE
TECHNICAL
CENTER
TECHNICAL ASSISTANCE CENTER

Technical Assistance Center

Our Technical Assistance Center (TAC) is staffed with factory trained and
highly qualified Product Support staff whose task is to provide telephone
support to resolve complex customer equipment problems quickly and
accurately in a timely manner. Customers who completed product training
given by Harris Microwave Communications Division and are equipped with
proper test equipment and spare parts will experience quick resolution of their
equipment problems.
Harris Corporation —
Microwave Communications Division
350 Twin Dolphin Drive
Redwood Shores, CA 94065-1421, USA
Phone: 1-800-227-8332 or 1-650-594-3800
Fax: 1-650-594-3621
Harris Corporation —
Microwave Communications Division
3 Hotel-de-Ville
Dollard-des-Ormeaux, Quebec
Canada H9B 3G4
Phone: 1-800-227-8332 or 1-514-421-8333
Fax: 1-514-685-4580
Harris S.A. de C.V.
Ejército Nacional No. 926
Primer piso,
Colonia Palmas Polanco
Mexico, D.F. C.P. 11560
Phone: +52-55-5-249 3700
Fax: +52-55-5-249 3701 & 02
Harris Corporation — Philippines
For Asian customers only
8/F Pacific Star Building
Sen. Gil Puyat, corner Makati Ave.
Makati City, Philippines
Phone: +63-2-818-5111
Fax: +63-2-818-8165

MicroStar® M/H 13/15/18 GHz, RF Combiner Harris Corporation

IV Technical Assistance Center

Harris Corporation — Malaysia

1109B, 10th Floor, Block E
Kelana Parkview Tower, Unit No.1, Jalan SS 6/2,
Kelana Jaya, 47301 Petaling Jaya, Selangor,
Malaysia
Phone: +603-704-6303
Fax: +603-703-1814
Harris Comm. (Shenzhen) LTD.
R3-B2 High-Tech Industrial Park
Nanshan District, Shenzhen 518057
The People’s Republic of China
Phone: +86-755-2663-7928
Fax: +86-755-2663-7048
Harris do Brasil
Alameda Rio Negro, 1030
2o. andar, CJ-202/4/6
Alphaville
Barueri, SP
CEP - 06454-000
Tel.: 4197 3000
Fax: 4197 3001
Customer Service: 4197 3201
Harris Coporation — Colombia
Orbecom
C/o: Harris Microwave Division
Calle 101, No. 44-58
Bogota, Colombia
Ph: +571-533-0912
Harris Communication S.A.
Centrale Parc, Bât. 4, Immeuble Pasteur
Avenue Sully Prodhomme
France 92298
Fax S&S: +(33) 1 55 52 80 12
Hotline: +(33) 1 55 52 80 80
Customer Mail box: custemea@harris.com
Visit our customer service web site at:
http://www.microwave.harris.com/cservice
See Options and Ordering, on page 3-1 for more information about technical
assistance and customer service.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

 CONTENTS
Technical Assistance Center................................................... I-III

CHAPTER 1, GENERAL INFORMATION

Scope of this Manual ................................................................ 1-1

CONTENTS
Functional Description .............................................................. 1-1
Electrical Specifications ......................................................... 1-5
Mechanical Specifications ...................................................... 1-6
Environmental Specifications ................................................. 1-7
Space Requirements.............................................................. 1-8

CHAPTER 2, INSTALLATION
Introduction ............................................................................ 2-1
Notes and warnings .................................................................. 2-2
Warnings, cautions, and notes ................................................ 2-2
Symbols and Text ................................................................. 2-2
Outdoor Installation, Antenna-Mount Version ............................... 2-3
Assemble the special antenna ............................................ 2-3
Change the Antenna Polarization, if required ........................ 2-4
Install the azimuth adjustment clamp.................................. 2-6
Mount the antenna to the mast .......................................... 2-7
Mount the RF combiner to the Antenna ................................ 2-8
Prepare the RFU for its Environment.................................... 2-9
Mount the RFUs to the RF combiner .................................. 2-10
Outdoor Installation, Mast-Mount Version .................................. 2-12
Mount the antenna on the mast ........................................ 2-12
Mount the RF combiner on the mast .................................. 2-13
Mount the RFUs on the RF combiner.................................. 2-14
Connect flexible waveguide to the antenna......................... 2-16
Rack-Mount Installation .......................................................... 2-18
Mount the RF combiner on the rack ................................... 2-18
Mount the RFUs to the RF combiner .................................. 2-20
Connect flexible waveguide to the antenna......................... 2-22

CHAPTER 3, OPTIONS AND ORDERING

Ordering ................................................................................. 3-1
Part Numbers ....................................................................... 3-1
Spare Unit Ordering Information ............................................. 3-2
Placing the order................................................................... 3-2
In Canada ........................................................................ 3-2
Customer Service Information ................................................... 3-6
Quality Policy ....................................................................... 3-6

MicroStar® M/H 13/15/18 GHz, RF Combiner Harris Corporation

1-2

Standard Product Warranty .................................................... 3-6

Services Offered ................................................................... 3-8
Technical Assistance Center.................................................... 3-9
24-Hour Technical Assistance ............................................... 3-11
Repair and Return ............................................................... 3-11
Repair and Exchange Warranty ............................................. 3-11
Module Exchange ................................................................ 3-12
Return Material Authorization ............................................... 3-12
Restocking Charge .............................................................. 3-13
Emergency Repair ............................................................... 3-14
Equipment Damaged During Shipment................................... 3-14
Evaluation Fee .................................................................... 3-14
Irreparable Units................................................................. 3-14
Return Freight .................................................................... 3-15
On-Site Field Service Repair ................................................. 3-15
Annual Repair Service Program (ARSP) .................................. 3-15
Customer Training............................................................... 3-16
General Training Policy ........................................................ 3-17

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

 1
C H A P T E R

GENERAL INFORMATION

Scope of this Manual

INFORMATION
For systems using the RF combiner, this manual is intended to supplement the

GENERAL
basic system instruction manual. Use the basic system’s Instruction
Manual or Installation Guide for all of the installation that does not deal
with mounting the RFU on a pole or in a rack. Use this manual (the RF
Combiner Manual) only for those parts of the installation that deal with
mounting the RFU on a pole or in a rack.
In addition to installation instructions, this manual gives a brief functional
description and specifications of the RF combiner.

Functional Description

The RF combiner, shown in figure 1-1, allows two MicroStar® M/H detachable
RFUs to share a single antenna. It can be used in situations where space
restrictions do not permit the use of the standard two-antenna protected
configuration.
Three different mounting configurations are available for the RF combiner:
• Antenna mount (mounts on the special antenna, see figure 1-1)
• Rack mount (for indoor installation, see figure 1-2)
• Pipe mount (for use as separated antenna-mount, see figure 1-3)
In all configurations, two detachable RFUs, mount on and are supported by the
RF combiner.

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

1-2 Combiner Configurations

Normally you should be able to replace an RFU

without affecting traffic passing through the
other. However, in some cases reflections from
the open port or microphonics may cause errors
or a hit to occur.

Figure 1-1: The RF Combiner: 4-Ft Antenna Mounted

Parabolic
Antenna Detachable RFU
(Channel A)

Detachable RFU
(Channel B)
RF Combiner

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

General Information 1-3

Figure 1-2: The RF Combiner: Indoor Rack Mounted

Waveguide
port behind

INFORMATION
GENERAL
Detachable RFU RF Combiner
(Channel A)
Detachable RFU
(Channel B)

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

1-4 Combiner Configurations

Figure 1-3: The RF Combiner: Pipe Mounted Separated

from Antenna

Antenna
(supplied by others)

Flexible
Waveguide

RF Combiner

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

General Information 1-5

Electrical Specifications

Table 1-1: Combiner Specificationsa, 3 dB Coupling

Band, GHz 13 15 18
Frequency, GHz 12.75 to 13.25 14.4 to 15.35 17.7 to 19.7

Insertion Loss, RFU A 3.7, max. 3.7, max. 3.7, max.

Insertion Loss, RFU B 3.7, max. 3.7, max. 3.7, max.

Isolation, A to B 27, min. 27, min. 27, min.

Return Loss, 3 I/Os 21, min. 21, min. 21, min.

Waveguide I/Os WR62 / R140 WR62 / R140 WR42 / 220

a. Values in dB, unless noted otherwise

Table 1-2: Combiner Specifications, 6 dB Coupling

INFORMATION
Band, GHz 13 15 18

GENERAL
Frequency, GHz 12.75 to 13.25 14.4 to 15.35 17.7 to 19.7

Insertion Loss, RFU A 2.0, max. 2.0, max. 2.0, max.

Insertion Loss, RFU B 7.0, max. 7.0, max. 7.0, max.

Isolation, A to B 27, min. 27, min. 27, min.

Return Loss, 3 I/Os 21, min. 21, min. 21, min.

Waveguide I/Os WR62 / R140 WR62 / R140 WR42 / R220

Table 1-3: Antenna Feed Assembly Specifications

Parameter Value
Insertion Loss, dB 0.5, max.a

Return Loss, dB 15, min.

a. As measured with the antenna feed assembly, throughout the
antenna bandwidth and from –40°C to +55°C

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

1-6 Mechanical Specifications

Table 1-4: Compliance to Standards

Frequency, GHz Standard

13 ETS 300 833, Range 1, Class 2

15 ETS 300 833, Range 2, Class 2

18 ETS 300 833, Range 2, Class 2

Mechanical Specifications

Transition from rectangular to round waveguide fixed

Polarization Adjustment
on the end of the feed hub.

Azimuth Adjustment Coarse ± 180°, Fine ± 15° minimum

Elevation Adjustment Fine ± 25° minimum

Azimuth & Elevation Sight Line To be included in the design

Alignment Integrity Remain aligned after removal and replacement of RFU

Paint Harris Platinum Grey as per FPS# G19, Process 5

1 ft 33 lbs (15 kg)

Approximate weight
(with bracket) 2 ft 53 lbs (24 kg)
on antenna of
4 ft 304 lbs (138 kg)

Axial Load in RFU Interface 125 lb/ft minimum

• Pole mounting (4) M10 bolts
• Parapet/Wall mounting (4) M10 bolts
Installation
• Tools: 1 wrench
• Tamperproof attachment.

Pole Size 1.75” to 4.5” diameter

Axial Load and maximum ± 3° misalignment on the

Service Life Antenna to RFU Interface guaranteed for more than
100 matings.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

General Information 1-7

Environmental Specifications

Specification -33°C to +55°C

Temperature Operational -40°C to +55°C

Storage -40°C to +70°C

• IEC 68-2-38
Humidity
• 0 to 95%, Non-condensing
• IEC 68-2-6
Shock & Vibration
• ETS 300019-2-4, Class 4.1E
(with 2 RFUs attached)
• TR-NWT-000063

Operational 90 MPH (150 Km/h)

Wind
Survival 125 MPH (205 Km/h)
• MIL-STD-810E, Method 506.3
Wind Driven Rain • Rainfall rate: 5.8”/hr
• Wind velocity: 75 MPH

Ice 1” Radial

INFORMATION
Salt Spray ASTM B117-90, 1,000 Hours

GENERAL
Grounding Point Ground lug on RFU

Earthquake Shock GR-63-CORE, Zone 4

RFU Solar Radiation Up to 1120 W/m2

RFU Salt Fog Test MIL-STD-810E, Method 509.3, 500 hours

Altitude Up to 5000 AMSL

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

1-8 Space Requirements

Space Requirements

For pipe mounting, the RF Combiner with RFUs mounted requires a space of
40 cm by 23cm by 59 cm as shown in figure 1-4. Antenna diameters are 1, 2 and
4 ft diameters.
Figure 1-4: Space Requirements for Outdoor Mounting —
(excluding antenna)

12 cm
(4.75

27.2cm
(10.75

22.5 cm
(8.85

58.2 cm
(22.9
Top of bracket to
bottom of RFUs

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

General Information 1-9

Indoor mounting requires 7 rack mounting spaces and

the back of the rack should be at least 27 cm (11 in.)
from any walls/other obstructions. Refer to figure 1-5.

Figure 1-5: Space Requirements for Indoor Mounting —

(representative illustration only, approx. dimensions)

37.1cm
(14.6 in.)

18.4 cm 11.2 cm
(7.2 in.) (0.44

INFORMATION
GENERAL
Allow 9 RMS for
Mounting and
Access 39.5 cm
(12 in.)

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

1-10 Space Requirements

Figure 1-6: Model 2 RFU (part number starts with 202)

RF Cable connector

LED

AGC Port

Refer to Table 6-1 of

the respective
Instruction Manual for
ordering information on
this 202 option.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

 2
C H A P T E R

INSTALLATION

Introduction

The following installation procedures deal only with those components that
connect directly to the combiner. For information on installing other
components and making connections from them to the RFUs, refer to the
radio’s Installation Guide or the Instruction Manual, as per the
following table.

Radio Instruction Manual Installation Guide

MicroStar® M/H (PM) 13/15/18 GHz,
IMN-902421-Exx IGD-902422-Exx
Type-II IDU

INSTALLATION
MicroStar® M/H (PM) 13/15/18 GHz,
IMN-902423-Exx IGD-902424-Exx
Type-III IDU
MicroStar® M/H (PM) 13/15/18 GHz,
IMN-902425-Exx IGD-902426-Exx
Type-I IDU

MicroStar® M/H 13/15/18 GHz, RF Combiner Harris Corporation

2-2

Notes and warnings

Warnings, cautions, and notes

To protect both personnel and equipment, the procedures include

warnings, cautions and notes.

Symbols and Text

The “stop” sign indicates a pause in the procedure

to perform some other task. The procedure
continues once you’ve completed the other task.
Stop instructions are in bold text.

The “exclamation point” stands for a Warning or

Caution. The information that follows alerts
personnel to possible damage to equipment or
interruption of service, or a violation of a legal
requirement. The text is always in bold italics.

The NOTE symbol indicates a note. The information that

follows clarifies or qualifies a specific point or instruction in
the procedure or description.

Before starting, check that you have the tools and materials required.
(Refer to Table 2-1).

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Outdoor Installation, Antenna-Mount Version 2-3

Outdoor Installation,
Antenna-Mount Version

Table 2-1: Tools and materials required

Tool Required Equipment Specifications Where Used

2 Adjustable
11/16" (18 mm) jaws Throughout
wrenches

0.5” (13 mm) jaws,

Torque wrench To tighten nuts
set for 22 N.m (16.2 lbf-ft)

One 6mm hex key Common To tighten captive screws

Common tools Screwdrivers, hex keys, etc. Throughout

Rope and hook To bring equipment up

Common
with safety latch the mast.

Silicone Grease Common To lubricate O-rings

1 Assemble the special antenna

Tools and material required

• Common tools
Following the instructions packed with it, assemble the antenna. Please
note that assembly is different depending on whether the antenna is to be
to the left or to the right of the mast.

INSTALLATION
Figure 2-1: The Special Antenna

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

2-4

2 Change the Antenna Polarization, if required

Tools and material required

• Slot-head screwdriver
When shipped, the antenna is configured for vertical polarization. If you
require horizontal polarization, replace the spacer (hole is straight through)
on the combiner with the optional rotator (hole turns 90 degrees —
figure 2-2), and rotate the polarization transition on the antenna to
match(figure 2-3).
Figure 2-2: Polarization using the Rotator or Spacer

Remove spacer

Install the rotator. (Slot on antenna

side is vertical, slot on combiner
side is horizontal)

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Outdoor Installation, Antenna-Mount 2-5

Figure 2-3: Turning the Polarization Transition

Orientation for
Horizontal
Polarization

Orientation for
Vertical
Polarization
Polarization Transition

INSTALLATION

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

2-6

3 Install the azimuth adjustment clamp

Tools and material required

• 2 adjustable wrenches
Mount the azimuth adjustment clamp on the antenna mast, as shown in
figure 2-4.

Figure 2-4: Mounting the Azimuth Adjustment Clamp

22 N • m (16.2 lb • ft.)

Link Axis

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Outdoor Installation, Antenna-Mount 2-7

4 Mount the antenna to the mast

Tools and material required

• Adjustable wrenches
1. Referring to figure 2-5, and the instructions packed with the antenna,
mount the antenna onto the antenna mast.
2. Tighten the bolts finger-tight.
Figure 2-5: Mounting the Antenna to the Mast

INSTALLATION

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

2-8

5 Mount the RF combiner to the Antenna

Tools and material required

• Adjustable wrenches
• 6 mm hex key (Allen wrench)
1. Check the threaded bolt holes on the antenna for plugs. If present,
remove them.
2. Latch the power combiner to the antenna, then secure it to the antenna
with the 4 captive retaining screws.
Figure 2-6: Mounting the RF Combiner

Remove plugs (4) if present

Apply silicone grease to O-ring.

Otherwise, the RF combiner will
be very difficult to remove from
the antenna.

Retaining screws(4)

Latch (4)

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Outdoor Installation, Antenna-Mount 2-9

6 Prepare the RFU for its Environment

Unplug the drain hole that will be in the lower position after installation.
The position of the holes depends on whether the RFU is installed on the
left or the right of the RF combiner.
Figure 2-7: Locating the Plugs on the RFU

Coaxial Cable Port

Unplug the lower drain hole (A or B) and

B keep plug as spare.

INSTALLATION
In dry environments with wind blown sand,
holes A and B must be plugged with factory-
provided plugs— regardless of RFU position —
to avoid sand infiltration.

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

2-10

7 Mount the RFUs to the RF combiner

Tools and material required

• Silicone grease

In some situations, it may be awkward to install the

RFU farthest from the mast. For safety, you can use
our optional security chain to attach the RFU to the RF
combiner before doing the procedure. If you drop the
RF combiner, the chain will stop it from falling. For
usage, refer to the instructions enclosed with the
security chain.

For each RFU:

1. Apply silicone grease, observing the Caution given in figure 2-8.
2. Place the RFU against the combiner in such a way that the hub is well
seated in the RFU’s antenna port and the latch hooks are opposite the
latches. The RFU RF connectors must be at the bottom.
3. Latch the RFU to the combiner.

For all RF Combiner Outdoor configurations,

remove only one of the 2 bottom plugs, and keep
it as a spare part for future use.
Refer to figures 2-8 and 2-10.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Outdoor Installation, Antenna-Mount 2-11

Figure 2-8: Mounting the RFUs

Keep this
hole plugged

Latch (4)

INSTALLATION
Remove the
information tag and
cap, then apply
silicone grease
Unscrew moderately to the
plug sides of feeder boom,
but not to its face, as
shown in on the red
information tag.
Failure to do this, will
cause the RFU to jam
in place.

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

2-12

Outdoor Installation, Mast-Mount Version

Tools and material required

• Common tools
• Torque wrench set to 22 N • m (16.2 lb • ft.)

1 Mount the antenna on the mast

Following the antenna manufacturer’s instructions, mount the antenna on

the mast.

Since the type of antenna you will be using is

unknown, the antennas shown in this procedure are
typical only and should not be referred to for mounting
details.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Outdoor Installation, Pipe-Mount 2-13

2 Mount the RF combiner on the mast

Tools and material required

• Common tools
• Torque wrench set to 22 N • m (16.2 lb • ft.)
Clamp the RF combiner to the mast at the appropriate distance from the
antenna.
Figure 2-9: Mounting the RF Combiner to the Mast

INSTALLATION
4 nuts
22 N • m (16.2 lb • ft.)

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

2-14

3 Mount the RFUs on the RF combiner

Tools and material required

• Silicone grease

For safety, you can use our optional security chain to

attach the RFU to the RF combiner before doing this
procedure. If you drop the RFU, the chain will stop it
from falling. For usage, refer to the instructions
enclosed with the security chain.

For each RFU:

1. Apply silicone grease, observing the Caution given in figure 2-10.
2. Place the RFU against the combiner in such a way that the hub is well
seated in the RFU’s antenna port and the latch hooks are opposite the
latches. The RFU RF connectors must be at the bottom.
3. Latch the RFU to the combiner.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Outdoor Installation, Pipe-Mount 2-15

Figure 2-10: Mounting the RFUs on the RF Combiner

Remove information tag and cap, then apply

silicone grease moderately to the side of the
feeder boom, but not to its face, as shown in
on the red information tag. Failure to do so,
will cause the RFU to jam in place.

This hole remains This hole remains plugged

plugged

INSTALLATION
Latch (8)
Unplug this hole only

Unplug this hole only

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

2-16

4 Connect flexible waveguide to the antenna

Tools and material required

• Common tools
• A piece of flexible twistable waveguide long enough to go from the
RF combiner to the antenna
1. If you are using a 13 GHz antenna with a wr62 flange remove the WR
62 to WR75 wave guide transformer as shown in figure 2-11.
2. Install the waveguide as shown in figure 2-12.
3. Install the waveguide in such a way that it will not rub against other
objects in the wind.
4. If you have to secure the waveguide, use loose twine or another method
that will not crush or deform the waveguide.
Figure 2-11: Removing the Wave Guide Transformer

1 2 3 4 5 6

1. 1 x O-RING ID28.3 x CS1.78 mm DURO 70 PN 036-020056-665

2. 1 x WG TRANSFORMER WR 62 TO WR 75 PN 024-902297-001
3. 4 x SHCS 6-32 X 1/2 ST.ST. PN 025-094632-056
4. 4 x WASHER SPLIT #6 SS PN 025-094453-150
5. 4 x WASHER FLAT#6X5/16 SS SMALL PN 025-094453-151
6. 1 x O-RING BUNA DURO70.926ID PN 036-020056-825

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Outdoor Installation, Pipe-Mount 2-17

Figure 2-12: Waveguide Installation

Antenna
(supplied by others)

Flexible
Waveguide

Important: If you
need to support the
flexible waveguide,
be very careful, since
it can be easily
damaged. Use
loosely tied twine or
some other material

INSTALLATION
that will not bend or
compress the
waveguide.
RF Combiner

Band, GHz Waveguide Flange

a
13 WR75 / R120 Choke

15 WR62 / R140 Choke

18 WR42 / R220 Choke

Flanges are all tapped for 4x40 screws.

a. The 13 GHz Combiner is supplied with a
WR62 to WR75 transformer already
installed. Simply remove it if you are using
a 13 GHz antenna with a WR62 flange.

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

2-18

Rack-Mount Installation

Use this procedure to install the rack mount version.

Tools and material required
• Common tools

1 Mount the RF combiner on the rack

• Using eight screws, securely attach the RF combiner to a standard

19” rack at a convenient height. Allow 9 rack mount spaces (as
shown in figure 1-5).

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Rack-Mount Installation 2-19

Figure 2-13: Mounting the RF Combiner on the Rack

Remove information tag and cap, then apply

moderately silicone grease to the sides of
the feeder boom, but not to the face.
Otherwise, the RFUs become jammed on the
booms.

INSTALLATION
Attach (8)
mounting screws

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

2-20

2 Mount the RFUs to the RF combiner

Tools and material required

• Common tools
• Silicone grease
For each RFU:
1. Apply silicone grease to the O-ring on the hub and remove the
protective tape from the end of the hub. Failing to apply the silicone
grease will cause the RF combiner to be jammed on the antenna.
2. Place the RFU against the combiner in such away that the hub is well
seated in the RFU’s antenna port and the latch hooks are opposite the
latches. (Refer to figure 2-14).
3. Latch the RFU to the combiner.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Rack-Mount Installation 2-21

Figure 2-14: Mounting the RFUs on the RF Combiner

RFU (Channel A)

RFU (Channel B)

RFU “A” RF RFU “B” RF

INSTALLATION
connector connector
(hidden) (hidden)

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

2-22

3 Connect flexible waveguide to the antenna

Tools and material required

• Common tools
• Enough rigid or helical waveguide to go from the rack to the
antenna
• A piece of flexible twistable waveguide
• A pressure window
• A pressure unit or pressure inlet
• Other waveguide accessories (supports, waterproof entry, etc.) as
required
• RF combiner to the antenna
1. If you are using a 13 GHz antenna with a wr62 flange remove the WR
62 to WR75 wave guide transformer as shown in figure 2-11.
2. Install the waveguide as shown in figure 2-15.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Rack-Mount Installation 2-23

Figure 2-15: Waveguide Installation

Important: If you need to support the

flexible waveguide, be very careful, since it
can be easily damaged. Use loosely tied
twine or some other material that will not
bend or compress the waveguide.

Waveguide
Support

Rigid or Helical Pressure

Waveguide Window

Pressure Inlet

Flexible
Waveguide

INSTALLATION
4-40 Screws
Connect
waveguide here

Waveguide Data

Band, GHz Waveguide Flange

13 WR75a / R120 Choke

15 WR62 / R140 Choke

18 WR42 / R220 Choke

Flanges are all tapped for 4x40 screws.

a. The 13 GHz Combiner is supplied with a
WR62 to WR75 transformer already
installed. Simply remove it if you are using
a 13 GHz antenna with a WR62 flange.

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

2-24

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

 3
C H A P T E R

OPTIONS AND ORDERING

To maintain your microwave radio with a minimum of down time, your
organization will have to maintain a stock of spare units. To do so, you may
wish to order additional spares from time to time, to assure that you have
enough spares to properly maintain the system. In addition, after you replace a
faulty unit with a spare, you will want to return the faulty unit to Harris for
repair. This Chapter explains how to accomplish these tasks.

Ordering

Part Numbers

The best way to identify an item that you wish to order from us is to provide us
with a part number. A part number identifies a specific part and is found on a
label affixed to the part, as shown in figure 3-2. On that label, there may also be
a product code, which is a more general number that identifies the most up to-
date part that serves a specific function. If possible, please provide the part
number.
Table 3-1 lists the units that make-up the MicroStar® M/H RF Combiner as
well as a number of accessories. For each item, the table gives the part number.
OPTIONS AND
ORDERING

MicroStar® M/H 13/15/18 GHz, RF Combiner Harris Corporation

3-2 Ordering

Figure 3-1: Example Part Label

This Space Reserved for CLEI Code and Bar Code

24 Hour
Customer Service

USA Tel: 1-800-227-8332 or 650-594-3800

SPU 16 E1 Balanced FAX: 1-650-594-3621
Product: RU2F13C
P/N: 201-901700-XXX Canada Tel: 1-800-227-8332 or (514)-421-8333
Issue: XX SN: MO212631 Fax: 1-514-685-4580

Issue Product Code Bar Code

Part Number Name Serial Number

Spare Unit Ordering Information

When you order spare parts for your existing system, refer to the parts list in
table 3-1.

Placing the order

Address all orders for spare units to:

In Canada
Spare Parts Service Centre
Harris Corporation -
Microwave Communications Division
3, rue de l’Hôtel de Ville
Dollard-des-Ormeaux, Québec,
Canada H9B 3G4
Phone: 1-800-227-8332 or 1-514-421-8333
Fax: 1-514-421-3555

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Options and Ordering 3-3

Table 3-1: MicroStar® RF Combiner System Spares and Accessories

PART No. DESCRIPTION COMMENTS

• WR 62 waveguide
191-902260-101
RF Combiner, 13 GHz, attaches to a special • 3 dB coupling
antenna • WR 62 waveguide
191-902260-102
• 6 dB coupling
• WR 62 waveguide
191-902260-103
RF Combiner, 15 GHz, attaches to a special • 3 dB coupling
antenna • WR 62 waveguide
191-902260-104
• 6 dB coupling
• WR 42 waveguide
191-902260-105
RF Combiner, 18 GHz, attaches to a special • 3 dB coupling
antenna • WR 42 waveguide
191-902260-106
• 6 dB coupling
• WR 62 waveguide
191-902260-201
RF Combiner, 13 GHz, pole mounted, with WR62 • 3 dB coupling
to WR75 waveguide transformer installed • WR 62 waveguide
191-902260-202
• 6 dB coupling
• WR 62 waveguide
191-902260-203
• 3 dB coupling
RF Combiner, 15 GHz, pole mounted
• WR 62 waveguide
191-902260-204
• 6 dB coupling
• WR 42 waveguide
191-902260-205
• 3 dB coupling
RF Combiner, 18 GHz, pole mounted
• WR 42 waveguide
191-902260-206
• 6 dB coupling
• WR 62 waveguide
191-902260-301 RF Combiner, 13 GHz, indoor mounting in a 19- • 3 dB coupling
inch rack, with WR62 to WR75 waveguide
transformer installed • WR 62 waveguide
191-902260-302
• 6 dB coupling
• WR 62 waveguide
191-902260-303
RF Combiner, 15 GHz, indoor mounting in a 19- • 3 dB coupling
inch rack • WR 62 waveguide
191-902260-304
• 6 dB coupling
• WR 42 waveguide
191-902260-305
RF Combiner, 18 GHz, indoor mounting in a 19- • 3 dB coupling
inch rack • WR 42 waveguide
OPTIONS AND

191-902260-306
• 6 dB coupling
ORDERING

• WR 62 waveguide
191-902260-401 RF Combiner, 13 GHz, indoor mounting in a 23- • 3 dB coupling
inch rack, with WR62 to WR75 waveguide
transformer installed • WR 62 waveguide
191-902260-402
• 6 dB coupling

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

3-4 Ordering

Table 3-1: MicroStar® RF Combiner System Spares and Accessories

PART No. DESCRIPTION COMMENTS

• WR 62 waveguide
191-902260-403
RF Combiner, 15 GHz, indoor mounting in a 23- • 3 dB coupling
inch rack • WR 62 waveguide
191-902260-404
• 6 dB coupling
• WR 42 waveguide
191-902260-405
RF Combiner, 18 GHz, indoor mounting in a 23- • 3 dB coupling
inch rack • WR 42 waveguide
191-902260-406
• 6 dB coupling
• WR62 waveguide,
Required to have
horizontal
polarization with
099-902260-001 13 GHz, horizontal polarization kit
the antenna
mounted
combiner. See
page 2-4.

099-902260-002 15 GHz, horizontal polarization kit • WR62 waveguide

099-902260-003 18 GHz, horizontal polarization kit • WR42 waveguide

• WR62, used to
terminate the open
099-901928-001 13 GHz Termination Kit side of a combiner
when only 1 RFU is
mounted on it.
099-901928-002 15 GHz Termination Kit • WR62

099-901928-003 18 GHz Termination Kit • WR42

• At least one is
automatically
IMN-902427-E0X Extra Instruction Manual (English)
shipped with each
order

Table 3-2: Special Antennas

PART No. DESCRIPTION COMMENTS

101-902045-067 Antenna, 13 GHz, 1 ft, Andrew’s VHLP1-130-F06
• Required by
101-902045-267 Antenna, 13 GHz, 2 ft, Andrew’s VHLP2-130-F06 191-902260-101
101-902045-367 Antenna, 13 GHz, 2.5 ft, Andrew’s VHLP2.5-130-F06 or
191-902260-102
101-902045-467 Antenna, 13 GHz, 4 ft, Andrew’s VHLP4-130-F06

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Options and Ordering 3-5

Table 3-2: Special Antennas

PART No. DESCRIPTION COMMENTS

101-902045-061 Antenna, 15 GHz, 1 ft, Andrew’s VHLP1-142-F06
• Required by
101-902045-261 Antenna, 15 GHz, 2 ft, Andrew’s VHLP2-142-F06 191-902260-103
101-902045-361 Antenna, 15 GHz, 2.5 ft, Andrew’s VHLP2.5-142-F06 or
191-902260-104
101-902045-461 Antenna, 15 GHz, 4 ft, Andrew’s VHLP4-142-F06
101-902045-062 Antenna, 18 GHz, 1 ft, Andrew’s VHLP1-180-F06
• Required by
101-902045-603 Antenna, 18 GHz, 2 ft, Andrew’s VHLP2-180-F06 191-902260-105
101-902045-362 Antenna, 18 GHz, 2.5 ft, Andrew’s VHLP2.5-180-F06 or
191-902260-106
101-902045-462 Antenna, 18 GHz, 4 ft, Andrew’s VHLP4-180-F06

OPTIONS AND
ORDERING

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

3-6 Customer Service Information

Customer Service Information

Quality Policy

Harris Microwave Communications Division's value system focuses on

customer satisfaction, continuous process improvement, and growth through
new products.

Standard Product Warranty

Harris Microwave Communications Division, (hereafter Harris MCD),

warrants that each product of its own manufacture shall, at the time of
delivery and for a period of twenty-four (24) months thereafter, be free from
defects in materials and workmanship. For such products that are installed by
Harris MCD, this warranty shall extend for eighteen (18) months from date of
installation, provided that the time from the date of delivery to the date of
installation does not exceed six months. Such warranty shall not include any
consumable components to which a specific manufacturer's guarantee applies.
If any Harris MCD product shall prove to be defective in materials or
workmanship under normal intended usage, operation and maintenance
during the applicable warranty period as determined by Harris MCD after
examination of the product claimed to be defective, then Harris MCD shall
repair or replace, at Harris MCD's sole option, such defective product, in
accordance with procedures specified below, at its own expense, exclusive,
however, of the cost of labor by the customer's own employees, agents or
contractors in identifying, removing or replacing the defective part(s) of the
product.
In composite equipment assemblies and systems, which include equipment of
such other than Harris MCD manufacture, Harris MCD's responsibility under
this warranty provision for the non Harris MCD manufactured portion of the
equipment shall be limited to the other equipment manufacturer's standard
warranty. Provided, however, that if the other manufacturer's standard
warranty period is of a shorter duration than the warranty period applicable to
Harris MCD's manufactured equipment, then Harris MCD shall extend
additional coverage to such other equipment manufacturer's warranty equal to
the differential in time between the expiration of the other manufacturer's
warranty and the duration of Harris MCD's manufactured equipment
warranty applicable to such order.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Options and Ordering 3-7

Harris MCD shall repair or replace, at Harris MCD's sole option, such other
manufacturer's defective part(s) within sixty (60) days after receipt of such
parts by Harris MCD in accordance with the below specified procedures, at
Harris MCD's own expense, exclusive, however, of cost of labor by the
customer's own employees, agents or contractors in identifying, removing or
replacing the defective part(s) of the product.
An authorization to return products to Harris MCD under this warranty must
be obtained from a Harris MCD representative prior to making shipment to
Harris MCD's plant, and all returns shall be shipped freight prepaid. Collect
shipments will not be accepted, but Harris MCD will prepay return freight
charges on repaired and replaced products found to be actually defective.
Liability of Harris MCD for breach of any and all warranties hereunder is
expressly limited to the repair or replacement of defective products as set forth
in this Chapter, and in no event shall Harris MCD be liable for special,
incidental or consequential damages by reason of any breach of warranty or
defect in materials or workmanship. Harris MCD shall not be responsible for
repair or replacement of products which have been subjected to neglect,
accident or improper use, or which have been altered by other than authorized
Harris MCD personnel.

The foregoing warranties are in lieu of all other

warranties whether oral, written, expressed, implied, or
statutory. In particular, the implied warranties of fitness
for particular purpose and merchantability are hereby
disclaimed and shall not be applicable either from Harris
MCD or any other equipment manufacturer. Harris
MCD's warranty obligations and buyer's remedies
thereunder are solely and exclusively as stated herein.
In no case shall Harris MCD be liable for indirect kinds
of damages, including but not limited to special,
incidental, and consequential damages, or loss of
capital, revenue, or profits. In no event shall Harris
MCD's liability to buyer, or any party claiming through
buyer, be in excess of the actual sales price paid by
buyer for any items supplied hereunder.
OPTIONS AND
ORDERING

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

3-8 Customer Service Information

Services Offered

• Technical assistance from highly qualified Product Support engineers

to resolve technical questions / problems on the phone.
• Field Service support to resolve equipment problems on site by highly
professional Field Service engineers.
• Repair of equipment at our Repair & Return facilities in a timely and
cost-effective manner.
• Customers may benefit from the Harris MCD Refurbish and Retune
Program to ensure that their systems will continue to operate at optimal
performance as well as benefit from the latest engineering
improvements which we continue to implement into Harris MCD
products.
• 24-hour emergency telephone support by highly qualified Product
Support engineers for traffic affecting or traffic threatening problems.
• 24-hour emergency shipment of replacement parts on selected items to
minimize downtime.
• Product training by highly qualified instructors that maximizes product
performance and minimizes maintenance costs.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Options and Ordering 3-9

Technical Assistance Center

Our Technical Assistance Center (TAC) is staffed with factory trained and
highly qualified Product Support staff whose task is to provide telephone
support to resolve complex customer equipment problems quickly and
accurately in a timely manner. Customers who completed product training
given by Harris Microwave Communications Division and are equipped with
proper test equipment and spare parts will experience quick resolution of their
equipment problems.
Harris Corporation —
Microwave Communications Division
350 Twin Dolphin Drive
Redwood Shores, CA 94065-1421, USA
Phone: 1-800-227-8332 or 1-650-594-3800
Fax: 1-650-594-3621
Harris Corporation —
Microwave Communications Division
3 Hotel-de-Ville
Dollard-des-Ormeaux, Quebec
Canada H9B 3G4
Phone: 1-800-227-8332 or 1-514-421-8333
Fax: 1-514-685-4580
Telex: 05-821893
Harris S.A. de C.V.
Ejército Nacional No. 926
Primer piso,
Colonia Palmas Polanco
Mexico, D.F. C.P. 11560
Phone: +52-55-5-279 5300
Fax: +52-55-5-279 5301
Harris Corporation — Philippines
For Asian customers only
8/F Pacific Star Building
Sen. Gil Puyat, corner Makati Ave.
Makati City, Philippines
OPTIONS AND

Phone: +63-2-818-5111
ORDERING

Fax: +63-2-818-8165

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

3-10 Customer Service Information

Harris Corporation — Malaysia

1109B, 10th Floor, Block E
Kelana Parkview Tower, Unit No.1, Jalan SS 6/2,
Kelana Jaya, 47301 Petaling Jaya, Selangor,
Malaysia
Phone: +603-704-6303
Fax: +603-703-1814
Harris Comm. (Shenzhen) LTD.
R3-B2 High-Tech Industrial Park
Nanshan District, Shenzhen 518057
The People’s Republic of China
Phone: +86-755-663-7928
Fax: +86-755-663-7048
Harris do Brasil
Alameda Rio Negro, 1030
2o. andar, CJ-202/4/6
Alphaville
Barueri, SP
CEP - 06454-000
Tel.: 4197 3000
Fax: 4197 3001
Customer Service: 4197 3201
Harris Coporation — Colombia
Orbecom
C/o: Harris Microwave Division
Calle 101, No. 44-58
Bogota, Colombia
Ph: +571-533-0912
Harris Communication S.A.
Centrale Parc, Bât. 4, Immeuble Pasteur
Avenue Sully Prodhomme
France 92298
Fax S&S: +(33) 1 55 52 80 12
Hotline: +(33) 1 55 52 80 80
Customer Mail box: custemea@harris.com
Visit our customer service web site at:
http://www.microwave.harris.com/cservice

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Options and Ordering 3-11

24-Hour Technical Assistance

Technical support is available 24 hours per day, seven days a week. Product
Support Engineers are available in the USA from 6:30am to 5pm PST, Monday
through Friday, and 7:30am to 5:00pm EST in Canada. At all other times, our
Product Support Engineers will return your call within 30 minutes whenever
you have traffic affecting or traffic threatening situations. In North America
call us at 1-800-227-8332. For International, call us at 1-514-421-8333 or
fax to 1-514-421-3555. Please provide us with the following information
when you call:
1. Your name, company and telephone number.
2. Equipment type and Sales Order number or FWL number found at the
bottom of the rack.
3. Detailed description of the problem.

Repair and Return

Harris MCD repairs all its manufactured products as well as coordinates

repairs on vendor items which are part of its systems. The standard repair turn
around time for current production models is 5 working days upon receipt of
the defective parts. The part number listing following this section shows which
items are current production models by the designator “RBP” or “SOB.”
Standard repair turn around time for other products is 15 working days.
Manufacturing Discontinued items repair turnaround is subject to the
availability of parts.
Repair charges and turn around time for OEM (vendor) items are set by Harris
MCD suppliers. Our close working relationships with our suppliers assure us
of the best repair prices and turn around time.
Call 1-800-227-8332 or 1-514-421-8333, or fax your request to
1-514-421-3555.

Repair and Exchange Warranty

Harris MCD's warranty policy is as follows:

OPTIONS AND

Repair Warranty 90 days

ORDERING

Exchange Warranty 90 days

and/or the remainder of the original product warranty period, whichever is
greater.

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

3-12 Customer Service Information

Module Exchange

You may prefer to receive a replacement unit before you send your defective
unit to us. Harris MCD maintains an inventory of many different modules that
can be shipped to you within 24 hours. Parts requiring retune can be shipped
within 48 hours.
Emergency exchange is available with a 24 hour turnaround for current
production models of some products and 48 hours for other products.
Emergency exchanges are billed at actual exchange prices (zero for warranty
units) plus 200.00 USD per unit regardless of warranty status.
All exchanged units must be returned to us within 20 calendar days (domestic)
/ 45 calendar days (international) from date of shipment to avoid getting
invoiced for the difference between the exchange price and the list price.
The returned unit must match the product specification of the advance
exchange unit like for like. If the returned unit is non-repairable you will be
invoiced for the difference between the exchange price and the list price. The
unit will be discarded unless advised otherwise.

Return Material Authorization

Before sending in your equipment for repair, please call us at

1-800-227-8332, or 1-514-421-8333, (Repair and Return) or fax your
request to 1-514-421-3555. See the last page in this Chapter for the rapid
request RMA form. This will ensure that the repairs will be done in a timely
manner and eliminate any delays due to incomplete information. Please
provide us with the following information when you call us.
1. Your name, company and telephone number.
2. Equipment type, part number, serial number and FWL number found at
the bottom of the rack.
3. Detailed description of the problem.
4. Purchase order number.
5. Billing and shipping addresses.
6. Any special return packing or shipping instructions.
7. Customs clearance information if from overseas.
Please return the part with a ‘Trouble Reporting Tag’ attached to it to the
address provided by the return coordinators.
Tags illustrated in figure 3-2 are supplied with the equipment when shipped
from Harris.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Options and Ordering 3-13

Figure 3-2: Sample Trouble Reporting Tag

Product:
RMA:
Part Number:
Serial Number: Sales Order:
Frequency: Configuration / Strapping:
Software Version:
Contact Name: Tel:
E-mail: Fax:

Failure Type Occured

Steady At start-up
Intermittent Each time:
Temperature Sensitive: After certain period:
Microphonic

Problem Description
Output Power Lightning Hit
AGC / RSL Blows Fuse / Breaker Trip
Communication Port Does not turn on
Software Problem Test to Specifications
Errors / Sync Loss Upgrade as per ECO or CSB
Unstable Frequency Realign
Physical / Electrical Damage Option Change / Re-tune
Protection / Switching Problem
Shows Alarm (specify):
Comments:

*You will be asked to provide the following information when contacting us for the RMA#:
1-A return shipping and billing address
2-A Purchase Order Number if the order will be non-warranty or requesting an exchange
unit regardless of warranty status

Restocking Charge
An incremental charge, calculated as a percentage of the current list price, is
invoiced as per the following table for exchanged units returned later than the
20 calendar days (domestic) / 45 calendar days (international) from date of
shipment:
1- 45 days overdue 15% charge
OPTIONS AND
ORDERING

46-120 days overdue 45% charge

> 120 days overdue no returns accepted.
You will be invoiced for the difference between the exchange price and the list
price.

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

3-14 Customer Service Information

Emergency Repair
Emergency repair is available with a 24 hour turn around time for products
that are of current production and 48 hours for other products. Turnaround
time for Manufacturing Discontinued items is subject to the nature of the
problems. Emergency repairs are billed at actual repair price (zero for
warranty units) plus 200.00 USD per unit regardless of warranty status. Our
normal shipping time is 4:00 PM unless special shipping instructions are
requested.

Equipment Damaged During Shipment

Please check for shipping damage when your equipment

is received.

Inspect all cartons at the time of delivery. Visible damage should be brought to
the attention of the carrier at once. In the event of concealed damage, keep the
shipping container, packing material and equipment intact. It is your
responsibility to file any claims for damage or loss with the carrier.
After the carrier has inspected the damaged material, contact Harris' Repair
Administration Department to obtain a return authorization, then return the
damaged equipment to Harris. Once repair costs including any and all
associated freight costs have been established, you will be advised and these
charges may be included in your claim. Harris will make every effort to
expedite replacement of damaged goods that are the result of shipping
damage.

Evaluation Fee
There is a 195.00 USD evaluation charge per unit if no problem is found and
no repair is required.

Irreparable Units

Equipment which has been damaged due to customer negligence or which has
parts removed will be repaired at prevailing flat repair fee or on a time and
material basis whichever is higher regardless of the warranty status. Any

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Options and Ordering 3-15

equipment that we have determined to be irreparable, will be returned to the

customer. A 195.00 USD evaluation fee will be assessed. This fee will be
credited if the customer purchases a replacement unit within 30 days.

Return Freight

Harris MCD prepays standard return freight back to our customers. Return
freight back to customers on billable repairs is invoiced to the customers. A
200.00 USD handling charge is added in excess of freight charges for
international shipments.
Incoming shipments should be sent DDU (delivered duty unpaid). Outgoing
shipments will be sent EXW (EX Works), Service Center locations.
Customers are responsible for clearance and insurance of goods (except for
USA / Canada custom clearance).
The customer pays for shipping units to Harris MCD for both warranty and
out-of warranty repairs. Harris does not accept inbound shipments that are
C.O.D. Special shipping requests may be subject to additional charge.

Please make sure to pack the unit in such a way as to

prevent electrostatic discharge and physical damage in
transit.

On-Site Field Service Repair

Harris MCD factory trained Field Service engineers are available to perform
on-site repairs on an as needed basis when telephone assistance can not be
effectively rendered. All request for on-site assistance should be made to
Technical Assistance Center. Call the Technical Assistance Center nearest you.

Annual Repair Service Program (ARSP)

OPTIONS AND
ORDERING

Our ARSP service will assure you that all your repairs will be covered for a
minimal fee paid up front. Repairs will be processed immediately and
unexpected large repair expenses will be avoided. Only Harris MCD
manufactured units are covered by the Annual Repair Service Program. The

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

3-16 Customer Service Information

antenna system as well as OEM equipment like the channel banks are
excluded. This warranty extension excludes any units deemed
“irreparable” due to misuse or abuse of the units and replacement
of parts subject to normal wear and tear. Equipment must be in good
operating condition prior to purchasing a warranty extension service.

Customer Training

Harris MCD offers courses in microwave, lightwave and multiplex system

operation designed to maximize product performance and minimize
maintenance costs. Regular classes are held in some of our North-American
and International facilities. For information on currently available courses
and training locations, please visit our WEB site at
http://www.microwave.harris.com/cservice/ctmain.htm
Special classes can be held at customer sites. Training is available for standard
products. All other training requirements must be quoted by the Customer
Training Department.

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

Options and Ordering 3-17

General Training Policy

• Quoted prices are in USD unless noted otherwise.

• Class size is limited to 12 students maximum, except for FarScan™
courses which are limited to 6, unless specified otherwise.
• Training manuals are provided by Harris.
• Courses are in English unless specified otherwise.
• A Purchase Order is required to confirm registration.
• A cancellation fee of 50% will be applied if a customer cancels a
scheduled class or reservation in a pre-scheduled class within three
weeks of the scheduled date.
• A cancellation fee of 100% will be applied if a customer cancels a
scheduled class or reservation in a pre-scheduled class within one week
of the scheduled date.
• The Customer shall provide traffic-free radio equipment, computer(s),
(if required), and test equipment when training is held at locations
other than at a Harris Training and Education Center.
• All pre-scheduled courses can be cancelled or postponed at the
discretion of Harris three weeks prior to the scheduled date if the
minimum attendance is not met.
• All Quoted prices are valid for a period of ninety (90) days.
• Courses cannot be filmed, videotaped or recorded.
• Students attending courses are responsible for arranging for their
meals, accommodations and transportation.
• An attendance of 100% is required of each student to complete the
course and to be awarded a certificate of completion.

OPTIONS AND
ORDERING

Harris Corporation MicroStar® M/H 13/15/18 GHz, RF Combiner

3-18 Customer Service Information

MicroStar® M/H 13/15/18 GHz, RF Combiner March 2004

 RAPID REQUEST FOR RETURN RMA #:
MATERIAL AUTHORIZATION FORM

Microwave
Your Billing Address Your Shipping Address
Communications Division

FOR INQUIRIES CALL:

INTERNATIONAL: 1-514-421-8333

North America: 1-800-227-8332

Contact name: Tel: Contact name: Tel:

Fax: Fax:
(Form # 2041-4)
PURCHASE ORDER#: ______________ IMPORTANT: FAX A HARD COPY OF THE PURCHASE ORDER WITH THIS FORM.

Item SERIAL NO. PART #, MODEL & OPTION PART DESCRIPTION FAULT PRICE
1
$
SW Version: Standard Warranty - Provide Sales Order: _____________ Repair
Emergency (Add $200.00US) Non-Warranty Advance Replacement (Exchange)
2
$
SW Version: Standard Warranty - Provide Sales Order: _____________ Repair
Emergency (Add $200.00US) Non-Warranty Advance Replacement (Exchange)
3
$
SW Version: Standard Warranty - Provide Sales Order: _____________ Repair
Emergency (Add $200.00US) Non-Warranty Advance Replacement (Exchange)
4
$
SW Version: Standard Warranty - Provide Sales Order: _____________ Repair
Emergency (Add $200.00US) Non-Warranty Advance Replacement (Exchange)
5
$
SW Version: Standard Warranty - Provide Sales Order: _____________ Repair
Emergency (Add $200.00US) Non-Warranty Advance Replacement (Exchange)

TOTAL $

IMPORTANT!
We will ship according to our standard methods unless otherwise stated on your purchase order.
Any special shipping instructions will be subject to additional fees regardless of warranty status.
RAPID ACCESS INSTRUCTIONS
A Return Material Authorization (RMA) from Harris, Microwave Communications Division, is required before any material can be sent in for repair.
Units sent to Harris without an RMA will be subject to delays in processing. To arrange for repair or exchange service, contact our Customer Service
Department for an RMA number. In Canada/USA, call 1-800-227-8332, or International, call 1-514-421-8333, or simply fax the first part of this form
to 1-514-421-3555. An RMA number will then be faxed back to you within 24 hours.
INSTRUCTIONS IN COMPLETING THE RAPID RMA FORM.
1. Fill in your company name, telephone and fax numbers, shipping and billing address, and name of contact person.
2. Provide a Purchase Order # assigned exclusively to this order. This form will be faxed back to you within 24 hours with your RMA
number and repair pricing information.
3. Provide serial number of unit, if applicable, complete part number or SD number and option, description of part and frequency, if
applicable, and an accurate description of problems or symptoms observed. Include all alarms observed when the unit failed.
4. Select the urgency of your request. Standard or Emergency. Standard repair is 5 working days turnaround time for current
production models and 15 working days for discontinued models. Emergency repair is 1 working day turnaround time for current
production models and 2 working days for discontinued models.
5. Provide warranty information. Warranty or Non-Warranty. If still under new product warranty, provide the Harris Original Sales
Order number found at the bottom of each radio or on the original invoice. If repeat failure and serviced during the last 90 days,
provide the last RMA number.
6. Select the type of service requested, Repair or Module Advance Replacement (Exchange).
7. Harris, Microwave Communications Division, will return ship according to its standard method unless otherwise specified by the
customer. International shipments MUST INCLUDE necessary customs clearance information including exact instructions and any
critical wordings. Attach a separate sheet if necessary.
8. Pack the equipment well observing approved ESD guidelines and ship to the address specified on this form. Please reference the
Harris RMA# on all your shipping documentation and packages.
9. All equipment is to be shipped prepaid. Harris will not accept collect shipments.

Thank you.