Logistics Handbook
Logistics Handbook
           GUIDELINES
FOR MATERIAL STORAGE & HANDLING
   IN THE CIGARETTE INDUSTRY
                                          Author:
                                          Design, Concept & Planning Group
   PMI Engineering - 2005                                                I
                                                    version 4.0 / April 2005
Project Management Guidelines for IP
Guidelines for Material Storage & Handling in the Cigarette Industry
GENERAL INFORMATION
I.I DOCUMENT
        S   Title:   “Guidelines for Material Storage & Handling in the Cigarette Industry”
        S   Edition : Version 4.0, March 2005
        S   Intranet : http://www.intranet.pmi/HQ/DEPTS/OP/FG/Engi/content/02_Func-
            tionalGroups/Industrial_Projects/DCP/DCP_Logistics.aspx
I.II IMPRESSUM
I.III COPYRIGHT©
Printed in Switzerland
TABLE OF CONTENTS
                                                         CHAPTER 1.
                                              GENERAL INTRODUCTION
Contents of this chapter
1.1. ACKNOWLEDGEMENTS               1.1. ACKNOWLEDGMENTS
                            p.1-1
1.2. MAIN MODIFICATIONS
     OF THESE GUIDE-LINES                This manual compiles the past experiences gathered through our
                            p.1-1        affiliates and the industrial projects. This has been prepared by the
1.3. OBJECTIVE              p.1-2        Industrial Project Group/Design, Concept and Planning in PMI En-
1.4. CHALLENGE OF THE
     LOGISTICS CHAIN        p.1-2
                                         gineering in Neuchâtel.
1.5. PMI FACTORY
     LOGISTICS              p.1-3        The update of this manual became necessary due to technical de-
                                         velopments in the field of storage and handling, as well as to in-
                                         clude the experience gathered in realized projects.
                                         S   Appendix:
                                             - Logistics Checklist (chap. 6.1.);
                                             - C90 Technical Specifications (chap. 6.2.);
                                             - Loss Prevention Task Force (chap. 6.3.);
                                             - Casing Kitchen Supply Description (chap. 6.4.);
                                             - Palletization of NTM (chap. 6.4.);
                                             - Finished Goods Palletization Comparisons (chap. 6.5.);
                                             - Battery Specifications (chap.6.6.);
                                             - Warehouse Storage Loads and Floor Quality
                                               (chap. 6.7.);
                                             - WMS Technical Information (chap.6.8.);
                                             - Radio Frequency Technical Description (chap.6.9.);
                                         S   Chapter 7. “REFERENCES”;
1.3. OBJECTIVE
      The objective of these guidelines is to provide the necessary recommendations for:
      S    Distribution logistics;
      S    Warehouse and storage logistics;
      S    Production and waste logistics;
      according to PMI specifications and others in order to fulfil the company’s logistic chain require-
      ments and to avoid undesirable losses. At a given time, PMI has billions of dollars worth of materials
      and goods in storage in warehouses and in process. These guidelines aim to ensure that the propre
      quantity of materials arrive in good condition for production and that PMI products will reach the
      consumer in proper time and in the proper quality.
      Additionally, some chapters have been inserted in appendix, as technical references for various
      technologies used in the field of logistics.
                                                                           Finance
           Production
      Company logistics is an integrated entity. It links the company with the procurement market on one
      side and with the sales market on the other. Therefore, the performance and the effect of logistics
      reaches far beyond company boundaries. As business functions, production, sales and service
      companies are elements of a logistics system.
                                                  FMS
                                                  Factory Management
                                                  System
                                                         Production
                             Warehouse for                                     Warehouse for
                                                           buffer                                              Customers
    Suppliers               Tobacco &NTM                                           FG
                                                         Production
                                                       Waste logistics
                                                        Packaging
                                                          Waste
                       Recycling                          Dust
                      Incineration                                                                        : Material flow
                       Controlled
                      incineration                                       WMS
                                                                                                          : Information flow
     Above is a typical diagram of logistics’ scope in PMI factories showing material flows as well as
     information flows. Four types of tools can help to manage all the information related to logistics:
     FMS: Factory Management System;
     MRP: Material Requirement Planning;
     WMS: Warehouse Management System;
     EDI: Electronic Data Interchange.
     To review a factory layout from a logistics point of view and to avoid forgetting key points, refer to
     Appendix 6.1. “Logistics Checklist”.
      S   Resupply time.
      It will then determine:
      S   What needs to be ordered;
      S   When it has to be ordered.
      A real time communication system between the factory, its suppliers and its clients. Bar code label-
      ling on the items gives standard messages all through the customer supplying chain.
                                                       CHAPTER 2.
                                           DISTRIBUTION LOGISTICS
Contents of this chapter
2.1. PRODUCT, PACKAGING          2.1. PRODUCT, PACKAGING AND PALLETIZING
     AND PALLETIZING    p.2-1
2.2. NON TOBACCO
     MATERIAL           p.2-7    2.1.1.Tobacco product
2.3. FINISHED GOODS    p. 2-11        Tobacco related materials can be separated into two main
2.4. EXTERNAL HANDLING                categories:
     EQUIPMENT         p.2-17
                                      Products
                                      Raw tobaccos (leaf and stems) that have been threshed but not
                                      yet processed in a Primary.
                                      Semi-products
                                      Tobacco that has been partially processed such as Basic Blended
                                      Strips (BBS) and reconstituted tobacco (CL/RL/RCB).
                                      Add backs such as :
                                      S   Expanded Tobacco (ET);
                                      S   Improved Stems (IS);
                                      S   Small Lamina (SL);
                                      S   Ripper Shorts (RS);
                                      S   Off Specs (OSP).
                                      Cut Filler (CF) being the completely processed tobacco ready to
                                      use.
                                 2.1.2.Tobacco packaging
                                      Depending on the country of origin and the region of operation, the
                                      tobacco packaging may be different. Hereafter an overview of the
                                      principal units used.
                                      Bales
                                      Bales of oriental tobacco weigh between 25 to 55 kg depending on
                                      the country of origin. Bales of leaf weigh up to 100 kg and are not
                                      frequently used in Europe.
      Cardboard boxes
      C48/PS90/CP99
      Telescopic cardboard boxes are most commonly used for raw tobacco and semi-products.
      Dimensions vary between the boxes but all are designed to fit on a 800 x 1200 mm Euro pallet.
                                                       715
                                                                               1138
                                                                                               TOP
                                                                    TOP FLAP
      C48/PS90                                               TOP FLAP
      Inside volume:          0.567 m3
                                            755
BOTTOM
STRAPS
                                                   711
                                                                               1146
                                                                                               TOP
                                                                    TOP FLAP
      CP99                                                   TOP FLAP
      Inside volume:          0.534 m3
                                            778
BOTTOM
STRAPS
     C96
     Telescopic cardboard box is being introduced for reconstituted tobacco and oriental tobacco.
     Please, note that this case is half a C48 but has the same construction quality.
         C96:
         Inside volume:         0.290 m3
         Outside volume:        0.308 m3
                                                             715                                        TOP
         Weight of the case:    14 kg
                                                                                          1138
TOP FLAP
TOP FLAP
                                                 378
                                                                                                         BOTTOM
STRAPS
     C90
     Non-telescopic cardboard box is mainly used in Europe for products such as CF, IS and ET.
      C90:
      Inside volume:            0.581 m3
      Outside volume:           0.643 m3
                                                       765
      Weight of the case:       10 kg                                                  1135
TOP FLAP
                                                                    TOP FLAP
                                           740
STRAPS
      PM80:
      Inside volume:          1.217 m3
      Outside volume:         1.395 m3
      Weight of the case:     41 kg
      Hogshead
      The hogshead is mainly used in the US for leaf and reconstituted tobacco.
Figure 9: Hogsheads
      Cardboard boxes
      Tobacco cartons are often stored without pallets and stacked on wooden planks. If palletized, three
      cartons per pallet are practical.
705
1135
                                                                                                                   2365
                                                                                                         11625
                              740
PRODUCTS SEMI-PRODUCTS
      Packaging     Turkish/        (CP99)     (CP99)       (CP99)      (CP99)      (C99)      hogshead          C90             C90     PM80
                     Greek           C48        C48          C48         C48         C96
                      bale
      Net weight     55/50           180/      180/200     200/210        165        160          450            140             70       80
      (kg)           28/35           200
     When tobacco C48 is stacked on pallets, the height should be limited to 8 high for new cartons
     S     Storage configuration            = 5 plus 3
           Or                               = 6 plus 2
     Safety is of the highest priority! Environmental conditions, carton strength and unit weights must
     be considered to apply best practices; with appropriate adjustments if required to reduce stack
     heights.
     On an exceptional basis only, 3 high for second hand cartons can be considered.
     For C90, the recommended stacking height is based on test conducted in given conditions and with
     clear cardboard specifications (see appendix 6.2.). If these conditions are not respected, a new test
     has to be conducted.
     Refer to:
     S     PMI quality document, reference [15] for additional information.
     NTM warehouse stock capacity varies between 1 to 3 months according to the material, imported
     or local.
 ITEM - MLB KS SOFT             PM code   Length of    Theoretical usage    Waste       Usage       Pallet or SU             Area by pal-   Qty of NTM per   Total Pallet
                                          bobbin (m)   per mio cig.        factor%    / mio.cigs    dimensions in cm        let /SU (cm2)   pallet/SU        weight (kg)
 Filter                                                                                               W       L      H
 TRIACETINE                     20.0001                     9.001   kg       5.0%      9.45   kg     100     120    110           12000     580        kg        610.00
 WHITE TOW                      22.0150                   112.834   kg       2.0%    115.09   kg      99     148    120           14652     616        kg        632.38
 PLUG WRAP                      23.0133       5500          3.819   bob      2.5%      3.91   bob    120     120    147           14400     200        bob       770.00
 HOTMELT                        80.0177                     0.550   kg       0.0%      0.55   kg      80     120    109            9600     180        kg        224.40
 LIQUID ADHESIVE                80.1254                     0.367   kg       0.0%      0.37   kg      80     120       56          9600     300        kg        340.05
 Maker
 CIGARETTE PAPER                30.0618       7300          8.630   bob      3.4%      8.92   bob    120     120    147           14400     200        bob      1016.71
 LIQUID ADHESIVE                80.1255                     2.600   kg       0.0%      2.60   kg      80     120       98          9600     550        kg        625.87
 TIPPING PAPER                  32.2233       3400          3.971   bob      3.4%      4.11   bob     80     120    114            9600     76         bob       475.00
 LIQUID ADHESIVE                80.0010                     8.200   kg       0.0%      8.20   kg      80     120       98          9600     550        kg        625.87
 Packer
 BLACK INK                      31.1847                     0.020   kg       0.0%      0.02   kg     n.a.    n.a.   n.a.                    3          kg          0.00*
 LIQUID ADHESIVE (HL&DC)        80.8501                     3.000   kg       0.0%      3.00   kg      80     120       98          9600     550        kg        625.87
 LABEL                          41.1399                    50.000   th       1.6%     50.80   th      80     120    125            9600     540        th        888.00
 ALUMINIUM FOIL                 43.0116       1000          7.500   bob      0.5%      7.54   bob     80     120    125            9600     54         bob       480.00
 CLOSING STICKER                45.1374                       50    th       1.0 %    50.50   th      80     120       64          9600     3’000      th          0.00*
 PACK POLYPROPYLENE             46.0185       4000          2.025   bob      1.2%      2.05   bob     80     120    139            9600     80         bob       616.50
 PACK TEAR TAPE                 47.0047      50000          0.162   bob      0.8%      0.16   bob     80     120    143            9600     56         bob       255.00
 LIQUID ADHESIVE (PACKAGING)    80.8506                     3.400   kg       0.0%      3.40   kg      80     120    107            9600     375        kg        422.30
 DISPLAY CARTON                 60.1923                     5.000   th       1.2%      5.06   th      80     120    105            9600     24         th        417.33
 BUNDLE POLYPROPYLENE           46.0073       3200          0.463   bob      0.8%      0.47   bob     80     120    124            9600     18         bob       410.00
 PACK AND BUNDLE TEAR TAPE      47.0156      20000          0.074   bob      0.8%      0.07   bob     80     120    143            9600     56         bob       292.00
 SHIPPING CASE                  70.1728                   100.000   pcs      0.3%    100.30   pcs     83     142    174           11786     400        pcs       267.31
 SEALING TAPE                   72.0169                     0.150   bob      1.5%      0.15   bob     80     120    110            9600     204        bob       495.00
 SELF ADHESIVE (BOX)            71.0713                   100.000   pcs      0.0%    100.00   pcs     80     120    128            9600     259’200    pcs       536.00
 SELF ADHESIVE (PALLET)         71.0710                     8.333   pcs      0.0%      8.33   pcs     80     120       84          9600     78’000     pcs         0.00*
 STRETCH FILM                   89.0009       1870          0.792   kg       0.0%      0.79   kg      80     120    118            9600     490        kg        520.00
 ITEM - MLB KS BOX              PM code   Length of    Theoretical usage    Waste        Usage         Pallet or SU        Area by pal-   Qty of NTM per   Total Pallet
                                          bobbin (m)      per miocig.      factor %    / mio.cigs    dimensions in cm      let/SU (cm2)      pallet/SU     weight (kg)
 Filter                                                                                               W        L      H
 TRIACETINE                     20.0001                    9.0011   kg        5.0%      9.45   kg    100     120    110         12000      580.00   kg         610.00
 WHITE TOW                      22.0150                   112.834   kg        2.0%    115.09   kg     99     148    120         14652      616.38   kg         632.38
 PLUG WRAP                      23.0133       5500          3.819   bob       2.5%      3.91   bob   120     120    147         14400      200.00   bob        770.00
 HOTMELT                        80.0177                     0.550   kg        0.0%      0.55   kg     80     120    109           9600     180.00   kg         224.40
 LIQUID ADHESIVE                80.1254                     0.367   kg        0.0%     0.367   kg     80     120     56           9600     300.00   kg         340.05
 Maker
 CIGARETTE PAPER                30.0618       7300          8.630   bob       3.4%      8.92   bob   120     120    147         14400      200.00   bob       1016.71
 LIQUID ADHESIVE                80.1255                     2.600   kg        0.0%      2.60   kg     80     120     98           9600     550.00   kg         625.87
 TIPPING PAPER                  32.2233       3400          3.971   bob       3.4%      4.11   bob    80     120    114           9600      76.00   bob        475.00
 LIQUID ADHESIVE                80.0010                     8.200   kg        0.0%      8.20   kg     80     120     98           9600     550.00   kg         625.87
 Packer
 BLACK INK                      31.1847                     0.020   kg        0.0%      0.02   kg    n.a.    n.a.   n.a.          9600        2.5   kg           0.00*
 INNER FRAME                    44.0014         920         1.793   bob       1.5%      1.82   bob    80     120    142           9600      26.00   bob        550.00
 LIQUID ADHESIVE (HL&DC)        80.8501                     8.100   kg        0.0%      8.10   kg     80     120     98           9600     550.00   kg         625.87
 HINGE LID BLANK                40.7148                    50.000   th        0.5%     50.25   th     80     120    105           9600     120.00   th         650.00
 ALUMINIUM FOIL                 43.0150       1800          3.685   bob       0.5%      3.70   bob    80     120    125           9600         54   bob        633.90
 PACK POLYPROPYLENE             46.0273       4000          2.125   bob       1.2%      2.15   bob    80     120    144           9600         80   bob        626.46
 PACK TEAR TAPE                 47.0047      50000          0.170   bob       0.8%      0.17   bob    80     120    143           9600         56   bob        255.00
 DISPLAY CARTON                 60.1922                     5.000   th        1.2%      5.06   th     80     120    105           9600         24   th         475.00
 BUNDLE POLYPROPYLENE           46.0074       3200          0.461   bob       0.8%      0.46   bob    80     120    126           9600         18   bob        417.50
 PACK AND BUNDLE TEAR TAPE      47.0156      20000          0.074   bob       0.8%      0.07   bob    80     120    143           9600         56   bob        292.00
 SHIPPING CASE                  70.1727                   100.000   pcs       0.3%    100.30   pcs    83     142    174          11786        400   pcs        292.92
 SEALING TAPE                   72.0169                     0.150   bob       1.5%      0.15   bob    80     120    110           9600        204   bob        495.00
 SELF ADHESIVE (BOX)            71.0713                   100.000   pcs       0.3%    100.30   pcs    80     120    128           9600    259’200   pcs        536.00
 SELF ADHESIVE (PALLET)         71.0710                     8.330   pcs       0.0%      8.33   pcs    80     120     84           9600     78’000   pcs          0.00*
 STRETCH FILM                   89.0009       1870          0.792   kg        0.0%      0.79   kg     80     120    118           9600        490   kg         520.00
2.3.1.FG packaging
     Cigarettes are packed into shipping cases:
     S   10’000 cig shipping case (5 x 5 x 2 bundles) as shown below;
     S   But also 5’000 cig shipping case (5 x 5 x 1 bundles);
     S   Shipping cases have different sizes for different cigarette formats.
2.3.2.FG palletizing
     Shipping cases are stored on pallets. When palletizing :
     S   Close shipping case flaps with tape or adhesive to ensure stability of pallets and the loading
         characteristics of the shipping cases.
     S   Orient cigarettes horizontally (as shown above) to avoid mashed, flattened, loose or void
         ends.
     S   Structure of the shipping case (orientation of the flutes) should avoid flattening.
     S   Maintain shipping cases vertical and thus, the inner reinforcing corrugation vertical, to with-
         stand loads from the top.
     S   Calculate the strength needed for shipping cases as a function of the storage conditions.
     S   Monitor shipping cases for crushing.
     S   Shipping cases should not overlap the pallet.
     S   Take care of stability. Use film wrapping to provide support to the cases.
     S   Do not build towers but mix up the shipping cases level for stability.
     S   Ensure a snug fit of: cigarettes in packs, packs in cartons, cartons in cases, cases on pal-
         lets, pallets in containers to ensure stability and minimize movement in transit.
     Refer to:
     S   PMI quality document - reference [14].
     As an example, hereunder are descriptions of palletization for:
     KS - box - display carton - 800 x 1200 mm pallet (see Figure 17);
     KS - box - display carton - 1000 x 1200 mm pallet (see Figure 18);
                                                                 1) KS-BOX-DISPLAY CARTON
                                                  layers A          PALLETIZING
                                                                    800 x 1200 mm pallet
                                                                    10’000 cigarettes per case
                                                                    21 shipping cases per pallet
                                            layers B
                                   1921
                                                  layers A
                                                                    Disadvantage:
                                                                    The shipping case in the
                                                                    middle is completely invisible
                                                                    from the outside.
               Shipping case
                                                   2 layers A                        1 layers B
        592
(800)
                462
                          264
(1200)
                                                                              2) KS-BOX-DISPLAY CARTON
                                                              layers A
                                                                                 PALLETIZING
                                          1921
                                                    layers B
                                                                                  27 shipping cases per pallet
                                                                                  270’000 cigarettes per pallet
                                                                                  ~15.5 kg per case
                                                                                  ~450 kg per pallet
                                                               layers A
                  462
                            264
(1200)
                                                                           3) KS-SOFT-DISPLAY CARTON
                                                        layers A              PALLETIZING
                                                                             800 x 1200 mm pallet
                                                                             10’000 cigarettes per case
                                                                             21 shipping cases per pallet
                                                   layers B
                                  1870
                                                        layers A             Disadvantage:
                                                                             The shipping case in the
                                                                             middle is completely invisible
                                                                             from the outside.
                Shipping case
                                                       2 layers A                              1 layers B
         575
(800)
                 455
                           245
(1200)
                                                                                     4) KS-SOFT-DISPLAY CARTON
                                                            layers A                    PALLETIZING
                                                                                         1000 x 1200 mm pallet
                                                                                         10’000 cigarettes per case
                                                                   layers B              30 shipping cases per pallet
                                                    1870
                                                                                         300’000 cigarettes per pallet
                                                                                         ~15.5 kg per case
                                                                                         ~500 kg per pallet
                                                                          layers A
                                                                                          Disadvantage:
                                                                                          The shipping cases in the middle
                                                                                          are completely invisible from the
                                                                                          outside.
                                                   (1000)
          575
                   455
                              245
2 layers A
                                                                                                      1 layers B
                                                                         (1200)
                     Shipping case
                                                                                     5) 100’S-BOX-DISPLAY CARTON
                                                                                        PALLETIZING
                                                            layers A
                                                                                         800 x 1200 mm pallet
                                                                                         10’000 cigarettes per case
                                                                                         18 shipping cases per pallet
                                                                                         180’000 cigarettes per pallet
                                            1921
                                                                       layers B
                                                                                         ~17.5 kg per case
                                                                                         ~350 kg per pallet
                                                                                         Disadvantage:
                                                            layers A
                                                                                         The shipping case in the middle is
                                                                                         completely invisible from the out-
                                                                                         side.
                Shipping case
                                                                  2 layers A
                                                                                     6
                                                                                                             1 layers B
        592
(800)
                   542
                                     264
(1200)
                                                               6) 100’S-SOFT-DISPLAY CARTON
                                             layers A             PALLETIZING
                                                                 800 x 1200 mm pallet
                                                                 10’000 cigarettes per case
                                                                 18 shipping cases per pallet
                                                   layers B
                                    1867
                                                                 180’000 cigarettes per pallet
                                                                 ~17.5 kg per case
                                                                 ~350 kg per pallet
                                             layers A             Disadvantage:
                                                                  The shipping case in the
                                                                  middle is completely invisible
                                                                  from the outside.
Shipping case
                                                  2 layers A                         1 layers B
        574
(800)
               532
                          250
(1200)
                                                               7) 100’S-SOFT-DISPLAY CARTON
                                                                  PALLETIZING
               Shipping case
        574
(1000)
               532
                              250
(1200)
                                                                    8 100’S-BOX-DISPLAY CARTON
                                                                       PALLETIZING
LAYOUT TO BE ADDED
2.4.1.Pallets
     Standard EURO pallets are the most commonly used pallets.
     However in our industry the tendency is to more often use 1000 x 1200 mm pallets because they
     allow better floor utilization with finished goods.
     Use these two type of pallets wherever possible.
Pallet weight (800 x 1200 mm) : 20 - 30 kg Pallet weight (1000 x 1200 mm): 25 - 35 kg
Figure 28: 800 x 1200 (EURO pallets) and 1000 x 1200 (industrial pallets)
     Pallets can be disposable (very fragile) or reusable; in this case renting the necessary pallets should
     be considered.
     Refer to:
     S    Appendix 6.5. for comparisons of FG palletizing.
2.4.2. Lorries
       There are 2 main categories of vehicles: road trains and semitrailers.
Road trains allow goods to be loaded or unloaded simultaneously in two different places.
       Apart from the above mentioned categories of vehicles, many different types of vehicles can be
       found on the market in the form of road trains or semitrailers. The most important ones are:
     Hereunder is a loading plan for palletized king size cigarettes in a semitrailer at the PMP SA,
     Neuchâtel in Switzerland (1995):
VARIANT 1
CH
VARIANT 2
                 CH
                                                                                             Max2,5 m
                                                Max 32 PALLETS
                                                Load ~11840 kg
                                                  6,72 mio.cig.
Max16,5 m
Figure 33: Loading of a trailer truck at the PMP SA, Neuchâtel, Switzerland
       For information on maximum legal sizes and weights of other types of motor vehicles in other coun-
       tries, refer to:
       S   ”Limits of Motor Vehicle Sizes and Weights” published by International Road Federation,
           525 School Street, S.W., Washington, DC 20024.
       It is the responsibility of the warehousing department to ensure that vehicles / containers are in-
       spected for the following points before loading PMI products :
       S   Foreign odor, dirt, wet;
       S   No damaged walls, floor or ceiling that could potentially damage the product;
       S   Cigarettes must be oriented horizontally and shipping case flutes vertically (See Figure 16);
       S   Vehicles / containers must be watertight and if possible airtight;
       S   A record of non-conformities must be kept and local PMI QA department must be contacted.
Figure 34: Loading pattern of a 40’Container _Loading capacity : 1000 shipping cases
2.4.3.Containers
       Use ISO standard size containers:
       Lengths (in feet) : 20’, 40’
       Width (in feet) :         8’
       Heights (in feet) :       8’6’’
       Most European countries are part of the so called IC Pool and use standard size containers as given
       in the below table:
                                                                       20 ft container:
                             1        3   5   7      9 11 13 15        48 C48 on 3 levels
                             2        4   6   8 10 12 14 16            96 C96 on 6 levels
                                                                       48 CP99 on 3 levels
                             1        3   5   7   9 11 13 15 17 19 21 23 25 27 29 31
                             2        4   6   8 10 12 14 16 18 20 22 24 26 28 30 32
                                                      40 ft container:
                                                      96 C48 on 3 levels
                                                      192 C96 on 6 levels
                                                      99 CP99 on 3 levels
Figure 39: Loading plan for C48 cartons into 20 and 40 ft containers
                                                                         CHAPTER 3.
                                                                       WAREHOUSING
Contents of this chapter                Warehousing determines the quality of goods distribution and in
3.1. STORAGE                p.3-2       many cases is the starting point of company efficiency.
3.2. WAREHOUSE
     LOGISTICS             p.3-15       When exploring rationalization potential, it is necessary to
3.3. LOGISTICS                          constantly review warehousing requirements, i.e. the necessity to
     EQUIPMENT             p.3-19       store goods and products while never interrrupting production and
3.4. WAREHOUSE                          never missing a customer’s order (see Figure 40). New require-
     PROJECT               p.3-33
                                        ment profiles for logistics systems should come from the changes
3.5. CHECKLIST FOR
     EXISTING BUILDINGS    p.3-57       in industry, commerce and services. The warehouse plays an im-
3.6. WASTE HANDLING                     portant part, no longer as a place to store goods, but as a fully inte-
     CONCEPT               p.3-57       grated element of logistics.
3.7. SAFETY. SECURITY,
     CLEANING              p.3-59       New constructions must meet these guidelines and wherever pos-
3.8. STAFF TRAINING                     sible, existing storages are to be modified to reach the minimum
     ORGANIZATION          p.3-66
                                        requirements, at least.
FACTORY
                                                               MINIMIZE
                                                                STOCK
3.1. STORAGE
      This chapter gives details on how to store cigarette related goods in a warehouse.
     Adjustable pallet rack is one of the basic storage system. Usually the unit loads in the first vertical
     opening are placed on the floor and unit loads in other vertical openings are placed on pairs of load
     beams. If aisles must be narrow and a straddle truck is used, the bottom rack opening may be raised
     onto a pair of load beams that provide straddle clearance.
     A rack bay consists of two vertical upright frames designed to hold the bay’s unit load weight and
     one or more pairs of horizontal load beams designed to hold the rack opening’s unit load weight.
     The connection method of the upright frame and load beams commonly allows adjustment of the
     rack opening’s vertical height. For stability, the upright frame’s base plate should be secured to the
     floor and ties should be used with back-to-back upright frames. Whenever possible, all building col-
     umns and fire sprinklers are in the flue space between back-to-back rack rows.
     With standard single-deep pallet racks designed for single rack rows or back-to-back rack rows, the
     unit load position utilization factor is of about 85-95%. Unit load rotation can be either first in, first
     out (FIFO) or LIFO. Throughput volume can be high, and accessibility is excellent. But storage den-
     sity is low because of the number of aisles required.
     Drive-in rack systems offer high density storage for large unit loads. The rack structure includes
     upright frames and posts, support arms, guide rails, support rails, and side, top, and back bracing.
     Bottom loads are placed on the floor, and others rest on support rails.
     Each storage lane may be two to ten load positions deep; six to eight positions is most common.
     Rows may be single or back to back. Because each unit load position on a lane should contain the
     same type of SKU, the utilization factor is just 65-80%. Unit load accessibility is relatively poor and
     load rotation is LIFO.
     Each storage lane must be wide enough for handling vehicle to drive between the support rails.
     Aisles must be wide enough to permit a loaded vehicle to turn into or back out of each lane. Vehicles
     travel in the lanes with loads elevated at the storage level. Throughput volume is medium.
      Drive-through rack systems are very similar to drive-in rack systems. The same components are
      used for construction, but there are no back braces. Each storage lane is accessible from two
      aisles, so either LIFO or FIFO stock rotation is possible. The utilization factor is 65-80%, and
      throughput volume is medium. Storage density is high, although not quite as high as with drive-in
      racks, because rows cannot be placed back to back or around building columns. Unit load accessi-
      bility is rated as poor.
Slide-in racks
      load determines the slope or pitch of the flow rack system. Lanes may be three to twenty loads
      deep. Normally, captive or slave pallet boards are recommended.
      Unit loads are placed on the skatewheels or conveyor at the entry end of the storage flow lane.
      Gravity and the unit load’s weight allow the load to flow to the exit end of the storage lane. When
      a load is removed from the exit end, the next unit load in the flow lane moves forward to the exit
      position.
      The gravity flow system indexing movement of the unit loads from the deposit end to the withdrawal
      end of the system allows each storage flow lane to accommodate one SKU per aisle opening. Stock
      rotation is FIFO. Utilization factor is 90%, and throughput volume is high. This storage system has
      high storage density and fair unit load accessibility.
Moveable racks
      Intainers
     Mobile and collapsible container used like mobile racks for the storage of tobacco bales (Oriental
     type).
      Company                                        Address
       DEXION GMBH                                   Dexionstrasse 1-5
                                                     35321 Laubach
                                                     Germany
                                                     Phone: +49-640 5800
                                                     Fax: +49-640 1758
                                                     www.dexion.com
      EAB                                            333 33 Smälansstenar
                                                     Sweden
                                                     Phone: +46-371 314 40
                                                     Fax: +46-371 312 25
                                                     www.eab.se
      MECALUX SA                                     Gran Via, 72-78
                                                     08902 L’Hospitalet de Llobregat Barcelona
                                                     Spain
                                                     Phone: +34-932 616 901
                                                     Fax: +34-932 632 682
                                                     www.mecalux.com
      MECALUX SA                                     82, Impasse des Fauvettes
                                                     74930 Reignier
                                                     France
                                                     Phone: +33 01 60 11 92 92
                                                     Fax: +33 01 60 11 55 75
                                                     www.mecalux.com
      ALSTEC France                                  98, rue d’Ambert
                                                     45800 St Jean de Braye
                                                     France
                                                     Phone: +33-238 78 4231
                                                     Fax: +33 680 35 5490
                                                     www.alstec.com
      SSI SCHÄFER                                    Fritz Schäfer Strasse 20
                                                     D 57290 Neunkirchen / Siegerland
                                                     Phone: +44 027 3570-1
                                                     Fax: +44 027 3570-396
                                                     www.ssi-schaefer-noell.com
      STANDARD                                       Depo ve Raf Sistemleri A.S
                                                     Perpa Ticaret Merkezi B Blok No 2529
                                                     13 Okmeydani
                                                     34381 Istanbul Turkey
                                                     Phone: 0212 221 18 24
                                                     Fax: 0212 210 42 63/66
                                                     www.standard.gen.tr
       Bulk stacking
       Bulk stacking is usual for :
       S   C48 cases - 8 heights (see page 3-29)
       S   C90 cases - 6-9 heights (see Appendix 6.2.)
                                                                       Pile 70 kg/box
                                                                       560-640 kg/pile
                                                              4.5 m
       Stacking heights depend on stacking conditions (temperature, humidity, ...) and also on weight,
       quality of cardboard,...
       Due to the crush test variability of incoming new cardboard construction and material, the impor-
       tance of having a minimum incoming criteria (BCT and, especially ECT) for C90 and C48 has been
       shown to be able to stack them 6, 8 or 9 levels with safe confidence.
       Carton stacks must be supported by pallets or wooden plates in order to prevent moisture.
       Stack uniformly with:
       S   80 cm wall perimeter for inspections;
       S   10 cm aeration spacing every 6 m;
       S   1 m spacing everywhere if fumigation may be necessary;
       S   Consider sufficient additional height for sprinkler, ventilation, ducts, lighting, ...
     Figure 53: Raw Tobacco in C48                      Figure 54: Raw Tobacco in C48 stored
                stored on 8 levels (5+3)                           on 8 levels (6+2)
       Racking
       Oriental bales can be palletized and stored on standard racks. Alternatively oriental bales can be
       stored on intainers that can be used for storage and transportation. (See § 3.3.2. for more details.)
       Bulk stacking
       Bulk stacking up to 4 pallets high, depending on the item (see chapter 2.1.3.).
       In order to optimize the capacity utilization and due to the large number of references, it is recom-
       mended to have a limited number of pallets in depth. That has to be defined according to the brand
       portfolio.
       Consider sufficient additional height for sprinkler, ventilation, ducts, lighting, ...
      Racking
     Due to different pallet sizes and weights, and the large number of references, it is not recommended
     to use drive-in, slide-in or dynamic flow-through racks. Special consideration must be taken before
     choosing a high bay warehouse for NTM storage, such as slave pallets, quality control and material
     control at entry/exit (see § 3.3.2. for more details).
      Bulk stacking
     Bulk stacking is usual for finished goods, 2 pallets high, 3.9 m high (see Figure 59).
     S   Minimum 6 m building free height under girders for bulk stacking;
       S   Enough space between the ceiling and the pallets must be respected to ensure proper han-
           dling by forklifts and avoid damage of the product by contact with the building structure;
       S   Dispose pallets in order to allow the forklifts to enter the rows without damaging the goods
           (crosswise pallets);
       S   Consider sufficient additional height for sprinkler, ventilation, ducts, lighting, ...
       Additional requirement for soft packs :
       S   When pallet-stacking soft packs, a plywood sheet has to be inserted between the two pallet
           levels to evenly distribute the weight and avoid damaging the upper layer of the bottom
           pallet.
       If a 3rd pallet level is needed for logistic/economical reasons :
       S   Local PMI QA must ensure that the resistance of the shipping cases is well adapted to this
           configuration;
       S   A plywood sheet has to be inserted between each pallet level;
       S   The weight of every pallet of the upper level has to be evenly distributed between 2 columns
           of the lower levels.
       In order to optimize the capacity utilization and due to the large number of references, it is recom-
       mended to have a limited number of pallets in depth. That has to be defined according to the brand
       portfolio.
      Racking
     Finished goods can be stored in all types of racks. FEFO system is highly recommended (see §
     3.3.2. for more details).
BBS/LEAF PC ET AC NTM FG
                LORRY                          TRAIN             LORRY                                        LORRY                          TRAIN                   LORRY                        TRAIN                 LORRY                       TRAIN                 LORRY                         TRAIN
                                                                                              TRAIN
                                                                                                                                                                       forklift +                                        forklift +
        forklift + elect hand pallet            forklift    forklift + elect hand             forklift   forklift + elect hand                forklift               elect hand                   forklift              elect hand                  forklift         forklift + elect hand
                                                                                                                                                                                                                                                                                                  forklift + elect hand
                Palletizing                                      Palletizing                                  Palletizing                                                                                                Palletizing                                       Grouping
                                                                                                                                                                      retrack +                                           forklift +
       forklift + elect hand pallet                         forklift + elect hand                        forklift + elect hand
                                                                                                                                                                     elect hand                                         elect hand                                   forklift + elect hand
                                                                                                                                                                                                                                                           Order           Warehse
                 Labeling                                         Labeling                                     Labeling                                                                                                   Labeling
                                                                                                                                                                                                                                                           picking         expidition
                                                                                                                                                                      external                                           tractor +
             tractor + trailer                                tractor + trailer                            tractor + trailer                                                                                                                                         forklift + elect hand
                                                                                                                                                                      tractor +               REMOTE
                                                                                                                                                                                              HAZARD                                                                       Palletiser
         WAREHOUSE                                                                                                                                                                         WAREHOUSE                                                                                          WAREHOUSE
                                                                                                                                                                                                                                        electri
                                clamplift +                        Casing                                      Inclined                                              Flavouring                                            NTM             c        Store +
                   Store
                                elect hand                         kitchen                                      rollers                                                kitchen                                             buffer       pallet      unstore
       clamplift +elect hand pallet                             elect hand                                    automate                                               elect hand                                                        elect hand                          automate
                                                                                                                                                                                                                        elect hand
                                               Main line                                                       Add-back                                                                                                                 filter       Filter
                             clamplift
                                                 feed                                                            feed                                                                                                                  shootin       maker
                           elect hand           Oriental           Casing                                      Primary                       Flavouring               Cut filler    forklift or   Second.                 Maker                                              Case
                              pallet            line feed          cylinder                                    add-back                        cylinder                cases        clamplift     feeders                 packer                                             filling
                                                                                                                                                                                                                         manual +
                                                                                                                                                                                                                        elect hand
                                                                                                                                                                                                                        elect hand
                                                                                                                                                                                                                                             WASTE
                                                                                                                                                                                                   Store
                                                                                                                                                                       Tipping        forklift               forklift     Ripping                   forklift                 Waste
                                                                                                                                                                                                   shorts
PRIMARY SECONDARY
                                                                                  LEAF
           UNLOADING        PALLETIZING         LABELLING       STORAGE                           PRIMARY
                                                                                EXPEDITION
                               LEAF
                            INSPECTION
                               QA
                            MONITORING
       Refer to
       S   Chapter 3.7. : Safety, security, cleaning
       S   ”Warehouse instructions for tobacco”
       S   ”Procedure to be followed in case of arrival of damaged tobacco in the warehouse”
       S   PMI quality documents, reference [6] to [12]
     Refer to
     S   PMI quality documents, references [6] to [12];
     S   Chap. 3.4.16. for additional information.
      QA monitoring
     Set about 1 % of tobacco aside for QA monitoring.
     The type of testing includes:
     S   Strip size distribution;
     S   Foreign matter quantification;
     S   Stem content;
     S   A battery of chemical analyses (pesticide residue testing, etc.).
      Labelling
     The lot number is generally used to classify tobacco, but depending on the warehouse management
     system used, packages can be labelled for recognition.
      Storage
     Tobacco will remain in storage until required for manufacturing.
      Leaf expedition
     This area holds the requirements for 1 to 3 days production, depending on the location of the ware-
     house in relation to the factory.
     The batches of tobacco are prepared in the correct sequence.
     See Chapter 4.1.3. “Logistics Recommendation in the Pre-blending Area”.
                               QA
                            MONITORING
      QA Monitoring
     Maintain appropriate Product Data Sheets (PDS) or Material Safety Data Sheets (MSDS) on site.
       Labelling
       Each NTM used for corporate brands should have a bar-code. This code can be used as
       recognition.
       Refer to:
       S   PMI quality document, reference [13].
       Storage
       Before they can be used, NTMs must be tempered in the ambient conditions (temperature amd hu-
       midity) of the production floor. The buffer storage is therefore generally located in the manufacturing
       building, in or close to the make/pack area.
       Refer to:
       S   Reference [15] for NTM storage and best used before date (BUBD);
       S   Chap. 4.6.3. for complementary information.
                   CASE                                       ORDER
                   FILLING     PALLETIZING     STORAGE                     GROUPING       LOADING
                                                              PICKING
       Storage
       Refer to:
       S   Reference [4] for best used before date for finished products.
       Order picking
       Cigarettes are picked from shelves and palletized according to the customers order. This operation
       is generally manual.
      Grouping
     Shipments are prepared prior to lorry or train arrival.
      Loading
     The loading must conform to the customer’s order.
      Pallet truck
     Load capacity: 1.4-3 t
     Use:                Horizontal ground transport
      Pallet stacker
     Load capacity: 800 kg-1.6 t
     Lift height:        3-6m
     Use:                Stacking with limited floor loading capacity / slow
       Counterbalanced forklift
       Load capacity: ~1.5 t
       Lift height:    3-6m
       Use:            Lorry and ramp loading
       Counterbalanced forklifts can be fitted with a number of different attachments enabling to handle
       or rotate goods that are not stacked on pallets like drums, tow, etc. without damaging them.
       Reach truck
       Load capacity: ~2 t
       Lift height:    11 m
       Use:            Stacking in racking systems
      Tractor
     Load capacity: ~10 t traction
     Use:             Long distance transport
      Order picker
     Load capacity: ~2 t
     Lift height:     0-9m
     Use:             Order picking
       Radioshuttle
       Load capacity: 1.2 t
       Use:            High density storage system guided by rail inside deep racking system
Figure 77: Heavy-duty tow tractor for internal trams and floats
Figure 78:Train of handpallet trucks for handling of five pallets per transport
                                                                                                                                    Battery
                                                                                                                                    char-
                                                                                                                                    ger
       Integrated side-shifting +/- 100 mm                                                        One spare battery per shift operation, max. 2
                                                   Non marking super-elastic tyres
                                                   not for ex-proof ! antistatic
                  Basic chassis                                                             Electrical counter balance forklift
                  four wheels for better stability or                                       Lifting capacity : 1’500 kg
                  three wheels for better maneuverability
       Battery specifications
       There are mainly two different types of batteries:
       S   Lead (acid) batteries
       S   Gel batteries
       From a gel battery point of view, the advantages are as follows: it does not require maintenance and
       there is no gas formation during charging thus a separate battery charging room is not required.
       The disadvantages are as follows: a short time of working life, small capacity, the high costs of pur-
       chasing and their sensitivity to strokes.
       It is recommended to use the gel batteries only for one-shift operations.
       Refer to:
       S   Appendix 6.6. for more information about batteries;
       S   Chapter 3.4.15. for battery charging room specifications.
       Battery exchange
       It is required to exchange electrical handling equipment batteries every 8 hrs. This task is performed
       in the battery charging room/area. Stackers, tow trucks, reach trucks have theirs batteries ex-
       changed via special exchange tables on rollers. Due to the weight and the difficult access, forklifts
       require a crane to carry out this operation.
       There are 3 ways to exchange forklift batteries :
       1. Use a crane fixed to a building structure (ceiling, column);
       2. Use a locally manufactured ”fork-crane” : slip on forks to which a hooking device is hung via
          chains (2 forklifts are required for the battery exchange, including the forklift whose battery must
          be exchanged);
       3. Use an independent mobile crane.
       Racking Inspection
       S   Racking Inspections should be performed according to EHS management system, manual
           reference [36].
            Training is organized by PMI Engineering EHS department. Please contact this de-
       partment for any further information.
                                                                          1    Frames
                                                                 1
                                                                          2    GP4 arm
          7
                                                                          3    GP4 rail
                                                                          4    Sigma rail
                                                                          5    Drive-in support
                                                                          6    Horizontal cross bracings
                                                                          7    Vertical cross bracings
                                                         2
                                                                          8    Guide rail
       b. Pallet Cross Ties. The front and rear beams which directly support the stored materials are
          linked to each other with diagonal pallet cross ties, which reinforce the racking horizontally.
       c. Vertical Bracing. Vertical bracing in two directions transmits the horizontal forces from all levels
          of the racking to the concrete floor at the base.
       d. Holding Down Bolts. The racking systems must be adequately anchored to the concrete floor
          with epoxy embedded or cast-in bolts. The base plate of the racks and the bolts must be correct-
          ly designed and constructed to resist the shear and tensile forces resulting from seismic action.
       e. Connections. All structural elements must be provided with bolts or clip connections sized to
          adequately transfer and resist the maximum design loads.
       Although the above features are subject to changes according to the detailed design and the specif-
       ic seismic classification for the specific area, it is recommended that these features are taken into
       account when purchasing seismic resistant racking systems.
       The racking system supplier shall submit a detailed design, together with drawings and calculations,
       which are certified by an In-Country Registered Structural Engineer and must be fully compliant with
       the Standards and Laws of that Country.
       The supplier is the expert in this field.
3270
9500
                                                                             6230
                                                                     5460
                                                               770
                                                                 70
150
                                                                                                                                                           1260
                 125
                       370
                                                                                 9400
                                                                   8260
                                                  290
8000
                                                                                                                                                                           9400
                                                         2800
                                                                                                                                                      6000
                                              2460
        1140
2460
5800
50
                                                                                                                                       2000
                                                  490
150
                                                                                                                                               4000
                                                                                                                      220
                                                  2460
3000
1630
                                                                                                                                      2000
                                            770
                                                                                                                       370
                                    150                                                                                150
               1315      Remark:   50 : Depending on the load                               Remark:     150 : Depending on the load
       Figure 86: C48 with Expanded Tobacco in                                            Figure 87: Bales in standard racks
                  drive-in racks
                                                                                                                                                                    8000
                                                                                                                          1450
                                                                                                                          1300
                                                                                                                          1300
                                                                                                                                     1450
                                                                                                                                                                             9500
                                                                          9500
                                                                 7150
                                                                                                                          1450
                                                                                                                          1300
                                                                                                                                                             6550
                                           2350
                                                                                                                          1300
                                                                                                                          1450
                                                         4800
                                                                                                                                                    5100
                                                  2450
                                                                                                              8000
                                    2300
2150
                                                                                         heavy                heavy
                                                                                                                       2000
3650
heavy
Figure 88: 4 levels in standard racks Figure 89: 6 levels in standard racks
      NTM storage: 3 levels in standard racks                 Finished Goods storage in drive-in racks
                                                                   1350                      350
3700
                                                                                                 1950
                                         1850
                                                                                                50
                                                                                          300
6400
                                                                                                 2300
                                                                                        300 50
                                         2100
                                                                                                                         9400
                                                4550
                                                                                                                  7100
                                                                                                2300
                                                                                                                9050
                                                                                                               4800
                                                                                                    50
                                                                                         500
                                       2300
                                       2450
                                                                                                        2500
                                                                                             1950
                                                                  1240    Remark:   50 : Depending on the load
Figure 90: 3 levels in standard racks Figure 91: Storage in drive-in racks
       Romania GF
       PHILIP MORRIS ROMANIA SRL Handling equipment MHC (Hyster-BT)                  England
       Horia Closca Si Crisan 83-105
                              83 105
       Otopeni, Ilfov                Racking equipment Mecalux                       Spain
       Romania                       Loading dock equip- HAFA                        Germany
                                     ment
       Krasnodar New Warehouse
       PHILIP MORRIS KUBAN                Handling equipment   BT                    Sweden
       Ulitsa Ippodromnaya,
              Ippodromnaya 10
       350038 Krasnodar                   Racking equipment    Mecalux               Spain
       Russia                             Loading dock equip- MBW                    Germany
                                          ment
       Almaty GF
       PHILIP MORRIS KAZAKHSTAN           Handling equipment   STILL                 Germany
       1 Zhansugurov Street - Otegen
       Batyra Village                     Racking equipment    Standard              Turkey
       127 Angarskaya Street, Almaty -    Waste related        NTM (small boy        England
       deliveries                         equipment            bins)
       483331 Almaty Oblast / Energeti-
       cheskiy Village                    Loading dock equip- HAFA                   Germany
       Kazakhstan                         ment
       PMP Krakow Masterplan
       PHILIP MORRIS POLAND S.A.          Handling equipment   STILL                 Germany
       Aleja Jana Pawla II 196
       31-982 Krakow                      Racking equipment    Mecalux               Spain
       Poland                             Waste related        Avermann (compac- Poland
                                          equipment            tor)
                                                               RAF-MET (bins)
                                          Loading dock equip- HAFA                   Germany
                                          ment
                                          Pallets              CMC (HBW slave        Poland
                                                               pallets)
      PM Philippines GF
      PHILIP MORRIS PHILIPPINES             Handling equipment   STILL/Jungheinrich      Germany
      MANUFACTURING
      Lot 3, Phase 1 B - FPIP Project       Racking equipment    Schaeffer               Germany
      Site, Sto. Tomas                      Waste related        HSM Pressen             Germany
      First Philippine Industrial Park      equipment
      4234 Batangas
      Philippines                           Loading dock equip- Blue Giant               Canada
                                            ment
                                            Pallets              San Miguel Packag- Philippines
                                                                 ing
      PM Ukraine GF
      PHILIP MORRIS UKRAINE                 Handling equipment   Jungheinrich            Germany
      Ulitsa Netechenskaya
             Netechenskaya, 25-A
                            25 A
      61125 Kharkiv                         Racking equipment    Standard                Turkey
      Ukraine                               Waste related        Orwak                   Sweden
                                            equipment            HSM                     Germany
                                            Loading dock equip- HAFA                     Germany
                                            ment
      PM Serbia
      DIN ”FABRIKA DUVANA” AD               Handling equipment   STILL                   Germany
      NIS 12 February 74
      18000 NIS                             Racking equipment
      Serbia                                Waste related        Tehnix                  Croatia
                                            equipment
       Interior separation is very important in the overall design and arrangement of tobacco manufactur-
       ing facility. Due to the overall value of the process equipment and the high business interruption loss
       potential, passive protection in the form of fire separation walls must be provided to limit the potential
       of uncontrolled fire spread throughout the factory.
       Types of warehouses
       First the following types of warehouses were defined and selected:
                                    CLEAR        STORAGE
      SYSTEM        BUILDING                                        HANDLING           FIGURE
                                    HEIGHT       METHOD
                   Conventional                                  Counterbalanced
          A         warehouse
                                     6.5 m     Block storage
                                                                 forklift
                  Medium hi-bay
          C        warehouse
                                     9.5 m     Drive-in racks    Reach truck
                  Medium hi-bay
          D        warehouse
                                     9.5 m     Slide-in racks    Reach truck
                      Hi-bay
                                               Conventional      Stacker       crane
          F        warehouse         14.0 m
                                               rack storage      (manual)
                   ”12 m class”
                      Hi-bay
                                               Rack supporting Stacker         crane
          G        warehouse         21.0 m
                                               roof and walls  (manual)
                   ”20 m class”
145
                                              140
                                                        UA.R4
                                                                                                                                             UA.R7
              COMPARISON OF INVESTMENT IN %
135
130
                                              125                                                                UA.R5
                                                                                              UA.R6
120
                                              115
                                                                     UA.R12
                                                                                                                                             UA.R10
                                              110
                                                        UA.R3
                                                                     UA.R9
                                              105
                                              100                             UA.R8
                                                                                                                                             UA.R11
                                               95
                                                    5           10      15        20     25      30     35         40      45    50     55           60
                                                                                              PRODUCTION IN BIO.CIG/YEAR
                                                Figure 94:
       Relative investment for different warehouse combinations as a function of production volume
9.5 m
     In order to allow full flexibility of the warehouse, the 6.5 m block storage of BBS and stems will take
     place in a 9.5 m high module too. The warehouse will be single height.
     Wherever possible a new warehouse will be built with modules of this shape and size with these
     storage systems.
       Floor [m2]               A             B           C             D             E           F            G
       10 bio cig/yr        block/6.5m      middle-   drive-in/9m   slide-in/9m   class 12m    class 12m    class 20m
                                            high/9m                               high rack       crane
       BBS/Stm/loc [m2]       2100        unsuitable unsuitable unsuitable           1600        1600         1200
       ET/Short [m2]          6600           5900       4600          3800           2900        2900         2100
       Oriental   [m2]      unsuitable       720         440           390           290          290         330
       NTM   [m2]             4200           3200     unsuitable unsuitable          1900        1900         1200
       FG [m2]               11’200          7300       5800          4600           3800        3800         2600
       Premise    [m2]                                              ~2000
       According to this table the surface requirement to store material necessary to run a 10 bio cig/year
       factory is situated between 10’000 and 25’000 m2.
       For example, adding up the highlighted figures will give the approximate floor surface necessary
       for a Low cost Modular Warehouse as defined above. See chapter 3.4.3. In this case the surface
       of the warehouse would be 16’420 m2 which corresponds to about 6 LMW modules.
       Allow another 2’000 m2 for other premises.
       The total surface of the building would be ~18’420 m2
       Interpolation for different production volumes is difficult especially for non storage premises and
       areas such as receiving, shipping, offices, etc.
       In any case, for each project, the total floor surface of the warehouse must be carefully deter-
       mined.
       See storage specifications for NTM, FG, Raw Tobacco, ET and Cutfiller (page 3-29 & following)
        Foundations
       S Position floor height 1.2 to 1.3 m above the site level (same height as loading docks) to al-
           low direct loading/unloading from adjustable ramps;
       S   Thermal insulation and waterproofing of the building perimeter and below the floor slab shall
           be foreseen to avoid moisture increase.
        Floors
       S The floor inside the warehouse shall have the capacity to withstand frequent traffic of heavily
           loaded forklifts and loads of stored materials (in rack or bulk);
       S   Maximum loads depend on type of material stored, storage system and building height.
           Spread load as well as point loads have to be considered;
       S   Max needs for floor loads, see table in Appendix 6.7.;
       S   The floor surface shall be uniform to provide full flexibility and to allow for changing the type
           and position of the logistic system at a later stage;
       S   The floor shall have monolithic concrete slab with surface hardener and anti-dust treatment;
       S   For narrow aisle trucks and drive-in following standard is recommended: DIN 15 185. For
           other types of storage like standard racks and bulk storage no particularly demanding flat-
           ness and evenness are required. Recommended is a floor built according to ”DIN 18 202
           Zeile 4” as shown below:
       Level tolerances
       Line                   References                    Random limits in mm with measuring point
                                                            intervals in m up to
                                                              0.1      1         4         10      15
       3      Finished floors, e.g. screeds as service        2        4        10         12      15
              screeds, screeds to take flooring systems
              Flooring, tiled flooring, filled and bonded
              floorings
       4      Finished floors with higher specifications,     1        3         9         12      15
              e.g. self-smoothening floors
Floor quality table included in Appendix 6.7.: ‘Warehouse storage loads & floor quality’
      Floor joints
     S Joints should be limited to a minimum. Construction/expansion joints (>10mm) should be
         avoided in main traffic lanes;
     S   Seal expansion joints flush with the floor to reduce dust accumulation and facilitate fumigation;
     S   Expansion joints shall be able to withstand heavy traffic of logistic equipment.
      Slopes or ramps
     The slope of ramps should not exceed certain values according to following parameters (see
     below):
     S   type of handling device;
     S   frequency of transports;
     S   weight of loads;
     S   length of ramp.
Figure 100: Small loads (<100 kg for hand pallet trucks, < 250 kg for others)
Figure 101: Heavy loads (>100 kg for hand pallet trucks, > 250 kg for others)
     When the slope is steeper than 3% the angle between the horizontal and the slope should be
     rounded. The radius depends on the type of the handling device (wheelbase and ground clearance).
     Generally a radius of 2 meters is acceptable.
                                      R ²
                                      2m
                                                      If slope >3%
R=2m
        Facades
       S The upper part of the facades shall consist of insulated steel cassettes and metal cladding
           or similar systems. Thickness of insulation to be defined according to local climatic condi-
           tions. Light colors shall be used to reduce solar gain (outside surface) and to reduce need
           for artificial light (inside surface);
       S   The concrete finish inside and outside the sandwich panel or masonry wall shall be smooth.
        Roof
       S Prevent clashes of structural elements with utilities or racking (cable trays, pipes, ducts);
       S Do not install any false ceilings or false walls. They are difficult to clean and provide a haven
           for pests;
       S   Roofs for hot and cold climates have different characteristics, nevertheless as general prin-
           ciple the construction shall be the following:
       S   Low slope corrugated steel decking with mineral wool insulation. In cold climate, cover with
           an outer polymer bitumen waterproofing layers and appropriate fastening. In warm climate a
           outer light-colored, prepainted corrugated steel sheet with ventilated layer with adequate
           damp proofing insect grids and roof ridge ventilation.
        Internal walls
       S Ensure all walls are smooth inside and outside (no rough brickwork, etc.) to reduce dust
           accumulation;
       S   Warehousing area surrounding wall to be made out of brick or concrete on about ~1m in
           height to avoid damages to façade elements;
       S   Install curbs at wall-floor junctions and paint those as well as corners white to encourage
           effective cleaning and facilitate inspections.
     S   Exit doors shall be self-closing with sensor (to prevent pest entry and for security), and
         adequate marking;
     S   All doors, windows and gates shall be well sealed in order to avoid penetration of rodents,
         pest and for security reasons.
      Lighting
     Lighting requirements (light intensity & quality) have to be defined taking into account the type of
     activities happening in the various storage area (manned / non manned area, pure storage / buffer
     with intensive traffic, inspection / receiving / shipment activity, etc.).
     As yellow light less attracts insects than white light, the former should be preferred where true color
     rendering is not required.
     Inside buildings, use of white light should be limited where interior area is visible from outside and
     next to openings to the exterior (doors, loading docks, etc.).
     Outside buildings (roads, parking areas, outside section of docks), white light should only be
     applied several meters away from building openings (typically 20 meters).
     Regarding these constraints, the following parameters are recommended (according to ISO 8995
     (2002)):
      HVAC
     S Ensure there is an adequate system for ventilation, cooling or heating to achieve the neces-
         sary storage conditions. Install recirculation fans or cooled air fans and air treatment system
         depending on local weather conditions;
     S   The distribution of conditioned air should be as uniform as possible;
     S   Adapt the layout of the air distribution duct to the layout of the storage areas so that the
         ducts run over the passages and facilitate access for maintenance;
     S   In case of using ESFR sprinklers in warehouse, the installation of HVAC ducts shall be
         closely monitored in order not to interfere with the sprinkler operation;
     S   Keep temperature and humidity low;
     S   Stabilize ambient conditions to avoid mould, infestation, off-taste or off-odor and to maintain
         the physical properties of the items, ensuring FGs reach the consumer in good condition;
     S   Air the warehouse (or section) by opening doors and windows twice weekly (early in the
         morning in order to keep the temperature low);
        Drainage
       S Avoid underground piping. Ensure drains are accessible, flushable and roddable;
       S Install removable mesh traps on all drains inside and outside, to facilitate cleaning.
min 4 m min 4 m
min 4 m
                   Figure 103: Corn ear, perpendicular loading docks, and dock shelter
       Refer to:
       S   Reference [23] for additional information.
      Train loading
     Container loading
Figure 104: Flat railway truck was modified to load container on train.
                                                     raceway
                                                                                  upper guiding rail
container
hanging box
platform
           container wagon
                                                                                       lifting jack
           side roller
           platform level
                                                                                             motor
Figure 105: Example of loading system for containers on train (HAFA system)
Wagons loading
folding handle
guide rail
                                                                  L1
                                        wagon floor                                   platform
                                                                               1200
              middle of track
1785
L1 = total length
Figure 106: Siding aluminium dock plate for wagon loading (HAFA system)
       Lorry loading
       Dock leveler systems
       Mechanical
operating rod
fixed lip
dock
                                           sliding mechanism
                                                                                                   L1   =   total length
                                             special guide rail
                                                                                                   O    =   maximum rise
                                             roadway                                               U    =   maximum fall
                                                                                                   X    =   required operation space
Hydraulic
                      O
                                                                                                             anchoring lugs
                      U                                                                           frame
                 BH
release chain
                                                                                        rubber buffer
                                           hand hole        aluminium segmented swing out lip
Manual
L1
165 L2
                                                                                                     350
                  vehicle deck
                                                                                                                loading O
                                                                                                                dock
                                                                              L1   =   overall length
                                                                              L2   =   body length
                                                                              O    =   rise
                                                                              A    =   maximum stand-off bridging gap
                      spring-loaded pawl catches                              B    =   width
Dock shelters
     This system offers in all weather conditions, an effective way to help prevent early departure and
     trailer creep accidents at loading docks for trailers and trucks with or without rear impact guards (ICC
     bars), including those with hydraulic liftgates.
     The unit includes wheel guides mounted on both sides for accurate trailer positioning. This helps
     ensure that trailers consistently back in on center for safe engagement, extending the lifetime of the
     seal, shelter bumpers and building wall.
     For better communication with truck drivers a traffic light is in accordance with the position of the
     lock arm. As soon as the truck is locked, the system communicates with red and green lights to dock
     personnel and truck driver that safe loading and unloading can take place. The truck or trailer cannot
     slide, roll or be accidentally driven away from the loading dock before it has been safely and com-
     pletely loaded or unloaded. After completion of the loading operation the truck will be unlocked and
     is allowed to leave.
     In order to speed up truck loading and unloading, an automatic belt system can be installed. This
     system is only applicable for PMI internal flows as it requires all trailers to be equipped with belt sys-
     tems.
                                                                                                         Ventilation
                                                                                    Charging
                                                                  Charging
                                            Capacity
Charger
                                                                                               Average
                                  Battery
                                                                                               supply
                                                                             Amps
                                                                                     Amps
                                                                    time
                                                                                                            rate
                           Qty
     Refer to
     S   Reference [44], for more details.
                                                                                                                                                                     min.35m
                                                                10 BIO.CIG/YEAR
                                                                                                                                                                                                                                                                                                                                                   R min.30m
                                          APPROX. 10’000--25’000m2 DEPENDING ON STORAGE SYSTEM
                                           LMW (9,5 m HIGH WAREHOUSE): 16’000m2/10 BIO.CIG/YEAR
                                                                                                                                                                                                                                                                                    0,5m HIGH
                                                                                                                                                                                                                   1,2m HIGH
                                                                                                                                                                               5--10m
                                                                                                                                                                                                                                                                                                                                                                               min.5m
                                                                                                                                                                                                                    1 SHIFT OPERATION
                                                                                                                                                                                                                                                                                                                   DRIVER
                                                                                                                                                                                                                                                                                                                            OFFICE
                                                                                                                                                                                                                                                                                           & CONTROL
                                                                                                                                                                                                                                                                                           RECEIVING
                                                                                                                                                                                                                                                                                             OFFICE
                                                                                                                                                                                                                                                                                                 OFFICE
                                                                                                                                                                                                NTM RECEIVING                                         LEAF RECEIVING
                                                                                                                                                                                                      AREA                                                  AREA
                                         ORIENTAL TOBACCO :
                                           RACK STORAGE                                                                                        TOBACCO,BBS,STEM :
                                                                                                                                                                                                                                                                                            PLANNING
                                                                                                                                                 BLOCK STORAGE
                                                                                                                                                                                                                                                                                              & WIS
                                                                                                                                                                                                                                                                                            RELAX
                                                                                                                                                                                                                                                                                            ROOM
                                                                                                                                                                                                                                                                                                                                                                  WAREHOUSE
                                                                                                                                                                                                                                                                                            INSPECTION
                                                                                                                                                                                                                                                                                                                                            PRACTICAL LAYOUT NO BASEMENT
                                                                                                                                                                                                                                                                                               LEAF
                                                                                            STEM,SHORTS,ET,IS :
                                                                                              DRIVE--IN RACK                                                                                                                                                                                                                                                   PRATICAL COLUMN GRID
                                                                                                                                                                                                                                                                                                                                                               8 STRAND/cm SCREEN ON
                                                                                                                                                                                                                                                                                                                                                                 WINDOWS & OPENING
                                                                                                                                                                                                                                                                                                                                                                NO DIRECT SUNLIGHT
                                                                                                                                                                                                                                                                                                                                                               MAX. WATER TIGHTNESS
                                                                                                                                                                                                     UNDER GIRDERS
                                                                                                                                                                                                   IN OTHER PREMISES
                                                                                                                                                           3,5m
                                                                                                                                                                                                                                                                                                                             GOOD VENTILATION
LAND AVAIBLE FOR
                                                                                                                                                                                                                                                                                                                               BATTERY ROOM :
                                                                                                                                                                                        GLUE ROOM CLEANING
                                                                                                                                                                                                    AREA
                                                                                                                                                                                                       DRIVE IN
                                                                                                                                                                                                     4 LEVEL
                                                                                                                                                                                                                                                                   FOR 50 BIO.
                                                                                                                                                                                                        200 PP
                                                                                                                                                 FINISHED GOODS :
                                                                                                                                                   DRIVE--IN RACK
                                                                                                                                                                                                            FG
                                                                                                 FINISHED GOODS :                                                                                       PALLETIZING
                                                                                                                                                     STOREROOM                                            AREA
                                                                                                  DRIVE--IN RACK
                                                                                                                                                  1 LMW MODULE                                                     3 SHIFT OPERATION
                                                                                                                                                       84x36m
                                                                                                                                                                                                                            48 PALLETS
                                                                                                                                                     9,5m HIGH                                                                  BOX
                                                                                                                                                      FLOOR :                                                               PICKING AREA
                                                                                                                                                PRESSURE: 50Kg/cm2
                                                                                                                                                  LOAD: 2000Kg/m2
                                                NTM :                                                                                                                                                              2 SHIFT OPERATION
                                                                                                                                                 FLATNESS: 5mm/m
                                            RACK STORAGE                                                                                         MAX SLOPE: 1mm/m
                                                                                                                                                 AISLE WIDTH:1,5m
                                                                                                                                                                                                                                                                                           MANAGER
OFFICE
                                                                                                                                                  MAIN AISLE:3,5m
                                                                                                                                                                                                           210 PALLETS--FLOOR
                                                                                                                                                                                                                                                                                           RELAX
                                                                                                                                                                                                                                                                                           ROOM
                                                                                                                                                                                                                 PALLET
                                                                                                                                                                                                             PICKING                    AREA
                                                                                                                                                                                                                                                                                           PLANNING
                                                                                                                                                                                                                                                                                             & WIS
                                                                                                                                                HEAT,SMOKE,FIRE
                                                                                                                                                   DETECTION
                                                                                                                                                                                                                                                                                           SHIPPING
                                                                                                                                                                                                                                                                                            OFFICE
                                                                                                                                                SPRINKLERS FIRE
                                                                                                                                              EXTINGUISHERS HOSES
                                                                                                                                               NO FALSE CEILING OR
                                                                                                                                                                                                                                                                                                                   DRIVER
                                                                                                                                                                                                                                                                                                                   OFFICE
                                                                                                                                              WALLS/GOOD INSULATION
                                                                                                                                                                                                1 SHIFT OPERATION
                                                                                                                                                                                                          SHIPPING AREA
                                                                                                                           min.5m
                                                           min.10m
                                      CONCRETE OR GRAVEL
                                                                                min.1m
min.20m
TRASH
min.20m
                                                                                                                    RESIDENTIAL
                                                                                                                    & INDUSTRIAL
                                                                                                                        AREAS
       Plant tidiness :
       S   Aesthetic appearance;
       S   Effective logistics without obstacles;
       S   Avoidance of working accidents or negative effects on health;
       S   Avoidance of machine breakdowns by settled waste.
       Philip Morris Principles and Policies :
       Refer to :
       S   Reference [36].
       Local legislation :
       S   Compliance with local regulations and rules.
       Reputation :
       S   Growing environmental consciousness;
       S   PMI wishes to anticipate than to react.
       A concept for the waste handling is necessary, because nowadays it becomes more and more im-
       possible and undesirable to send all waste for landfilling. Landfilling should become the last option
       in the future. All concepts for the waste handling will have to pass the following prior steps:
DESIRABLE UNDESIRABLE
       The documentation concept doesn’t show measures for avoidance of waste. This is a long term is-
       sue and projects are always running with a lot of involved departments.
       For more details about waste handling/pre-treatment are available, refer to:
       S   “Guidelines for waste management in tobacco factories”, reference [29];
       S   “Les déchets industriels de PMPSA”, reference [30].
3.7.3.Material classification
     Classify all materials according to the different hazards:
     S   Ordinary combustible material;
     S   Plastic;
     S   Flammable liquids;
     S   Low flash point liquids (ref. [2]);
     S   Aerosols;
     S   Flammable compressed gas.
3.7.4.Fire protection
       The leading causes of fire are:
       S   Electrical failure;
       S   Overheating;
       S   Arson, incendiary;
       S   Cutting/welding;
       S   Spontaneous ignition;
       S   Smoking.
       Use passive and active fire protection:
       S   Fire walls and doors;
       S   Building construction;
       S   Forbid smoking, display signs;
       S   Have only metal waste paper baskets in offices;
       S   Install sprinkler system if required and ensure periodical controls. Where there are racks,
           consider ESFR (Early Suppression Fast Response) sprinkler systems that don’t need to be
           installed in the racks themselves.
       Racking area with storage height between 7.6m and 12.2m (top of highest load)
       No solid shelves are allowed.
       S   Single-row racks (= standard racks)
           Flue space between the pallets must be wider than 7.5 cm on each side;
       S   Multiple-row racks with butted load in one direction (drive-in)
           Flue space between pallets must be wider than 15 cm in the non-butted direction.
       In any case, the vertical alignment of the flue spaces is to be maintained as much as possible.
       S   The roof/ceiling slope should not exceed 16.7%;
       S   Distance between top of highest load to sprinkler head must be more than 914 mm;
       S   Distance between sprinkler deflector and ceiling must be min. 127 mm and max 460 mm.
       If a detached liquid warehouse is not feasible refer to NFPA for other possibilities.
       Dispensing of liquids is not allowed.
       Refer to:
       S    Reference [21].
3.7.6.Environment
       The environment must be thought of in relation to the safety and security rules with:
       S    Spill containment and protection of sewers;
       S    Run-off water from fire fighting;
       S    Labelling of goods;
       S    Disposal of packing material.
3.7.7.Handling equipment
       Refer to:
       S    References [40] and [41].
           Figure 118 : Stack goods properly              Figure 119 : Use the right tool (ex. to rotate
                         to avoid damage                                bales of tow)
            Figure 120 : Use the right tool (to reach     Figure 121 : Clear out debris regularly and
                          required height)                              avoid potential fire sources
3.7.9.Cleaning
     Keep everything clean.
     Use industrial vacuum cleaners, with suitable attachments (3000 W, 7 m3/min).
     Do not use air blowers.
     Prepare cleaning, inspection and auditing schedule.
     Define procedure and roles of all personnel.
     Facilitate work of cleaning staff, improve access (gaps between storage pallets and walls, spaces
     underneath and behind machinery, fixtures such as below weigh scales).
     Encourage cleaning and facilitate inspections, paint corners and wall-floor junctions white.
     Avoid cramped storage to facilitate access.
     Do not build stacks into walls or corners, keep clear from doors, windows, ventilation.
     Pay attention to drains, gullies and sinks. They are an important source of mould, flies, cockroaches,
     other insect pests and rodents.
     Completely seal opening around utility pipes, drains, cables and ducts passing through walls and
     floors.
     Maintain and clean doors, windows, fan vents, air bricks, hoist apertures.
     Brief cleaning personnel on nature of pests. Encourage them to report findings and help in early
     detection of infestation, underlining the importance of their work.
     Sweep floors frequently.
     Clean up tobacco dust accumulated in cracks and crevices.
     Keep walls, warehouse equipment and devices clean.
     Immediately repair broken windows, damaged roofs and doors and overall weatherproofing.
     Clear out broken cases, debris and waste regularly.
     Empty all bins daily, clean them regularly.
     Pallets are a potential source of infestation and cross-infestation. Subject them to regular inspection
     and cleaning.
3.7.11. Fumigation
       Fumigation consists of using gaseous pesticide that penetrate the tobacco mass (bale, case or
       hogshead) at atmospheric pressure and, when used correctly, kills 100% of all life-stages of insects
       within.
       Fumigation is usual only for tobacco. Before attempting fumigation consult your QA or Leaf Manag-
       er or PMI R&D.
       Fumigation is a specialized task and requires qualified, licensed, experienced contractors or per-
       sonnel. Local regulations should be applied.
       Affiliates who do fumigation should appoint personnel to be trained to interact knowledgeably with
       contractors. Fumigation is potentially dangerous and requires extensive safety precautions.
       Fumigation cannot be done when the tobacco temperature is below 16°C for the cigarette beetle
       (Lasiodoma serricorne) and below 10°C for the tobacco moth (Ephestia elutella).
       Fumigation can be conducted in:
       S   Available containers (landsea or railcars);
       S   Under tarpaulin sheets;
       S   Specially built rooms or chambers;
       S   The whole warehouse.
       Fumigation in a freight container outside the building (min 20m distance), under a
       shelter
       Provide a secured area for such fumigation. Size the area to accommodate the number of
       containers foreseen. Security will require at least a cordon of 20 m around the site.
       Concrete or pave the area slab and provide good drainage. Capture the runoff liquid for proper
       disposal if it poses an environmental hazard.
       Cover the area with a roof to allow aeration in inclement weather.
       Disadvantages of this type of fumigation :
       The fact that it is performed in an ”open environment” remove the flexibility to do it during winter (at
       a possible very low temperature) in cold countries, that way forcing us to wait for spring (higher
       temperature).
       Advantages of this type of fumigation :
       It is a cheap concept.
       No too strict regulations as fumigation is not performed inside a building.
     Ensure an even floor, without drain covers, expansion joints or other openings to prevent gas leaks.
     Disadvantages of this type of fumigation :
     The building should be heated to allow fumigation.
     Advantages of this type of fumigation :
     This separate building may be used to isolate tobacco suspected to be infested to conduct a close
     monitoring without any risk of cross- infection.
     Should fumigation be conducted regularly, fumigation ”bubble” (tent) may be installed in this
     building.
     Fumigation in Warehouses
     Preference should be given to stack fumigation because they are simpler, use less fumigant and
     are less expensive.
     Construct to allow simple closure and sealing of the warehouse to minimize the amount of tempo-
     rary sealing.
     Ensure at least a 20 m security perimeter around the warehouse.
     Train personnel to liaise with fumigating contractor.
     Protect any corrodible material from exposure to phosphine gas.
     Disadvantages of this type of fumigation :
     Comply with possible strict regulations.
     Whole or main part of the warehouse cannot be accessed for a certain period of time.
     Advantages of this type of fumigation :
     The fact that it is performed in a closed chamber gives the advantage that we can do it any time of
     the year.
       Cheap concept.
       For a full description of fumigation, refer to:
       S   PMI quality document, reference [6].
                                                         CHAPTER 4.
                                           LOGISTICS IN OPERATIONS
Contents of this chapter
4.1. PRE-BLENDING & INFEED        4.1. PRE-BLENDING & INFEED LOGISTICS
     LOGISTICS            p.4-1
4.2. ADD-BACK LOGISTICS p.4-5
                                  4.1.1.Pre-blending area operations
4.3. CUT FILLER STORAGE
     & HANDLING           p.4-7        Pre-blending area operations involve three main activities:
4.4. CASING KITCHEN
     LOGISTICS            p.4-9        S   Batch preparation;
4.5. FULL CASING                       S   Virginia, Burley and Oriental lines feeding operations;
     KITCHEN              p.4-9
4.6. SECONDARY LOGISTICS
                                       S   Stem line feeding operations.
                         p.4-11
                                  4.1.2.Batch preparation
                                       The tobacco for Primary treatment is prepared in batches accord-
                                       ing to a schedule defined by the Affiliate’s Leaf department (de-
                                       rived by assumptions of HQ Leaf department in Lausanne). Each
                                       batch follows a particular sequence of tobacco types and lots.
                                       A one shift to one-day storage guarantees the Primary operations.
                                       The tobacco blend sequence may require a quantity of tobacco
                                       lower than a single handling unit. In this case it is necessary to split
                                       the tobacco packed in cases and/or hogsheads in the precise
                                       weight quantity defined by the sequence (see§ 4.1.3.)
                                       In order to define the required space for the batch layout, it is im-
                                       portant to know the number of complete batches to place in this
                                       area, amount and type of tobacco per blend, the tobacco packag-
                                       ing and the primary machinery layout.
                                                                      Counterbalanced
                                                                        forklift forks
                                         RAW
                                       TOBCCO
                                     C48 A SIZE
      1. Standard floor scale: The operator has to put the tobacco on a plate pre-positioned on top of
         the scale and the weight is calculated by reducing the plate weight from the total.
     2. Scale linked to the counterbalanced forklift forks: Used, for example, in BoZ, the system is
        directly installed on the truck. The operator can always see the weight of what he is trans-
        porting.
     A bar code printer is required for the labelling of the half units.
     The remaining half unit is stored on standard racks, located next to the splitting station, for tempo-
     rary duration.
                                                                Temporary
                                                                storage area
                                              Second
                                              half unit
Plate
                                        First
                                       half unit
                                                            Primary
                                                          feeding area
     Hogshead opening:
     S   The hogshead opening and the splitting operation generate a lot of dust and waste. It is thus
         convenient to perform those two tasks in the same area.
     S   During the opening, the bottom plate of the wooden packaging is kept and the tobacco is
         handled on a pallet.
      The following handling equipment is usually used for the tobacco feeding:
      S Forklift trucks of 1.5 tons with clamps or with turnable forks plus attachment to insert into the
         forks;
      S Hand-pallet trucks to handle oriental bales on pallet;
      S Electrical stacker to move cases on pallet closer to the feeding station.
      The crane is the best choice in case of space constraints.
      The evaluation of the best handling to adopt (automatic or manual) should be considered on a case
      by case basis. This evaluation should also finally take into consideration the impact on the required
      labor while running the Primary line operations.
      The C48 cartons are handled the following way:
      The following is a step by step presentation of safe manual feeding operation of the line with C48
      cartons:
      1. Counterbalanced forklift (CF)         2.a. CF rotates the C48 carton 90°      2.b. C48 carton at 90°!
         transports and places the C48            with the turnable device (the CF
         carton on top of the conveyor            is equipped with a special turn-
                                                  able device allowing a 360° rota-
                                                  tion of the forks)
      3.a. Operator cuts the carton straps     3.b. Operator opens the carton and     4. CF rotate another 90° the C48
                                                  takes out the upper protection         carton with the turnable device
                                                  paper
      5. CF places the carton on top of the    6. CF pulls up the carton. The pres-   7. After the tobacco is totally re-
         conveyor and then changes the            sure of the clamps must not be         leased the CF puts the C48 car-
         position of the clamps from the          too high because it will deform        ton down near the conveyor and
         middle to the top of the C48 carton      the C48 carton                         the operator
STEMS
ORIENTAL
VIRGINIA
BURLEY RECON
4.2.1.Buffer
      The buffering for all add-backs is sequenced according to the batches produced that day.
      The following criteria should be taken into account when calculating the buffer area :
      S   Sufficient corridor for forklift handling;
      S   Sufficient space for buffering (according to the blend composition including the maximum
          possible quantity of add-backs).
      Although add-backs are usually stored in cartons or bins, that may change if there is a DIET plant
      and a stem line. In case of cartons and/or bins, the add-backs are either stored in bulk or in a sophis-
      ticated automatic system.
4.2.2.Handling
      In case of manual handling, the add-backs are handled by counterbalanced forklifts equipped with
      carton clamps.
4.3.1.Introduction
     The Cut Filler (CF) storage is the principal link between Primary and Secondary production areas.
     The required functionalities have been described in “Study of Cut Filler Storage Alternatives” issued
     by PMI Engineering in May 2000.
     The objective of this chapter is to propose some recommendations in case a manual storage system
     is used.
     CF storage area
     The storage area for CF bins should be defined taking into consideration the following:
     S   A dedicated space for each batch of CF blends;
     S   A space to place empty bins (these are = 5-10% of total bins);
     S   The bins are stored 4 high.
     It is recommended to store the batches of CF bins in ’rows’ (Figure 125). The rows should be
     marked on the floor and the depth of each row depends on the number of bins required per batch.
     It is also possible to have an automatic CF bins handling system (e.g. PMPSA, see Figure 128):
4.5.1.Storage Type
       Standard Racking is usually used in storage areas which have a minimum free height of 6.5m. In
       case of a lower height then bulk storage is performed.
4.5.2.Handling
       Ex-proof handling equipment must be used in an AC Storage and in the AC area of a casing kitchen.
       Material receiving and storage are usually performed by a 1.5-t forklift while handling in the AC
       Kitchen Area is performed by a man standing pallet stacker.
a. The kit pallet concept has been applied in PMP SA in the following way:
       There is a single kit pallet per group with all NTMs supply for the maker and also pack and display
       carton polypropylene bobbins for the packer/wrapper (see Figure 134).
       b. The kit pallet concept has been applied in Izhora in the following way:
4.6.3.NTM Buffer
       NTM’s require a certain period of conditioning before being used in production. This conditioning
       period decreases the waste quantity generated at the Secondary. The conditioning period is 24h
       or 48h according to the NTM type. NTM pallets should be unpacked before being stored in the buffer
       in order to allow the optimal conditioning. Almost all NTM’s require to be conditioned in order to mini-
       mize waste due to frost / humidity damages. PMI quality document, reference [15], recommends
       a minimum of 24h conditioning time for all NTMs.
       You can find below the conditioning time used by PMG Berlin.
Shipping cases * 24 h
Sealing tape 48 h
       An NTM buffer area is not only required for conditioning reasons but also for the preparation & stor-
       age of the kitting pallets and the preparation of the THT. Half-pallets may also be stored in the buffer
       but for short periods only.
       It is usual to have 6.5m free height in an NTM Buffer in order to store pallets on 3 levels in standard
       racks. Single access is preferable for almost all types of NTMs. Shipping cases may be stored in
       bulk on 3 levels (the weight of every pallet of the upper level has to be evenly distributed between
       2 columns of the lower levels).
       Sticker buffer and AC/PC buffers are usually completely separate due to their tax related and safety
       related specificities.
       Recommended ambient conditions in the make/pack area:
       Temperature:                       22 +/- 3 °C
       Relative humidity:                 58 +/-5 %
                                                           CHAPTER 5.
                                                 SYSTEMS IN LOGISTICS
Contents of this chapter
5.1. PRODUCT, PACKAGING          5.1. WMS WAREHOUSE MANAGEMENT SYSTEM
     AND PALLETIZING     p.5-1
5.2. RADIO FREQUENCY     p.5-4
                                 5.1.1.Introduction
                                      Competitive pressures for improved customer service levels, in
                                      terms of both order fulfillment time and the need for added ser-
                                      vices, are causing increased focus on the warehousing activities.
                                      In order to improve customer service levels and provide customer-
                                      mandated value added services, today’s modern distribution facil-
                                      ities require advanced, versatile, and powerful Warehouse Man-
                                      agement System (WMS) software.
                                      Traceability
                                      A full traceability implies that the materials are visible at any point
                                      of the supply chain. A complete integration and/or interfaces of all
                                      systems of the supply chain would guarantee that.
                                      WMS implementation in factory warehouse covers the traceability
                                      from the entrance into the factory to the delivery to the distribution
                                      centres. The essential prerequisite remains the interfaces to the
                                      Host system and other existing factory systems.
                                      In case where no interfaces are established, the traceability will
                                      benefit from WMS by reducing the grey zones of good visibility.
                                      Warehousing
                                      A WMS is required to optimize surfaces and volumes by managing
                                      the storage locations. That includes the management of medium
                                      and high bay storage, having full automatic racking, narrow aisle,
                                      drive in, radio-shuttle, normal racking and bulk storage. In
                                      addition, PMI needs WMS to manage efficiently multi sites
                                      warehousing and, on the physical side, to manage custom cleared
                                      and non-custom cleared stock and multi-ownership.
                                      Material Flow
                                      A WMS is required to optimize means and flows by using new
                                      technologies (radio frequency and barcode) and by managing the
                                      moving of handling equipment. This includes all types of equip-
                                      ment, different kinds of layout inside the factory and the distance
                                      between the storage areas. Another requirement is the possibility
                                      of cross docking, when material is delivered directly from receiving
                                      to the production floor and/or from the production to the shipment
                                      areas.
      Transaction Flows
      Real time inventory is mandatory to identify eventual material shortages and/or when a change oc-
      curs from non-custom cleared stock to custom cleared.
      QC Management
      The quality status allows Quality department to release or block material for quality reasons. The
      quality status must be an attribute of the product visible at any point of the processes.
PALLETIZING
                                                                         CHAPTER 6.
                                                                          APPENDIX
Contents of this chapter
6.1. LOGISTICS CHECKLIST
                         p.6-2
6.2. C90 TECHNICAL
     SPECIFICATIONS       6-13
6.3. LOSS PREVENTION
     TASK FORCE         p.6-15
6.4. PALLETIZATION OF
     NTM                p.6-27
6.5. FINISHED GOODS
     PALLETIZATION
     COMPARISON         p.6-41
6.6. BATTERY
     SPECIFICATIONS     p.6-44
6.7. WAREHOUSE STORAGE
     LOADS AND FLOOR
     QUALITY            p.6-47
6.8. WMS TECHNICAL
     INFORMATION        p.6-49
6.9. RADIO FREQUENCY
     TECHNICAL DESCRIPTION
                        p.6-55
6.10.GLOSSARY           p.6-61
        When reviewing a factory layout or when initiating a logistic pre-study, the checklist hereafter
        provides some of the key points to avoid forgetting potential sources of issues.
I.      TOBACCO WAREHOUSE
A.      General
          1.    Is the warehousing space and capacity in line with specific storage duration?
          2.    Is the warehousing requirement in line with factory location and supply chain requirements?
          3.    Does the factory layout and logistics/warehouse area permit an easy capacity extension of the factory?
          4.    Are building shapes symmetrical?
          5.    Are the exact capacities of the warehouses known?
B.      Building
          1.    Has the building roof and façade been constructed to avoid dirt due to birds?
          2.    Are offices well located to have a global view of the material?
          3.    Are the dust collection, battery charging room, casing kitchen & buffer, offices and workshops designed
                according to EHS requirement?
          4.    Does the construction allow enough flexibility of people or material movement?
          5.    Have the access and exit roads been drawn in a way so to avoid useless traffic complication (truck,
                car,…)?
          6.    Is the location of the different kind of materials adapted to the frequency of deliveries flows?
          7.    Is the storage divided in areas and subdivided in sectors with addresses to allow a quick access and to
                implement WMS system?
          8.    Is the doors system adapted to the weather conditions or to the frequency of opening?
          9.    Is the dock area adapted to the door system to the weather conditions, to minimize energy losses and
                to allow watertightness?
        10.     Is there a dedicated and reserved place for returnable packaging items (treatment, sorting)?
         11.    Is the racking system adapted to Oriental/ Semioriental bales, Raw Tobacco cartons and hogshead?
B.1.    Floor
          1.    Has the area where the traffic of forklifts is dense been identified?
          2.    Is the floor maximum load adapted to logistics needs?
          3.    Is the floor adapted for forklift traffic?
C.      External
          1.    Has an access for future train deliveries been considered?
          2.    Has an access for container handling been considered (crane, …)?
D.      Storage
         1. Is there a dedicated and reserved place for the storage of empty pallets close to the material used?
D.1.    Racking equipment
D.1.1   Type of racking system
          1.    Is the racking system adapted to the warehouse?
          2.    Is there a possibility of extension?
          3.    Is the warehouse storage area convertible into another type of storage?
D.2.    Security
          1.    Has the equipment fixation to the ground and protection been checked?
          2.    Is the width driveway adapted for the appropriate movement of the forklift?
          3.    Is the racking equipment compatible with the protection system like fire sprinklers and water pipe?
          4.    Are the racks at a safety distance from the fire sprinklers?
          5.    Does the rack interfere with access to exit doors?
D.3.   Pallets
        1.    Is the type of pallets adapted to the utilization in the factory?
        2.    Is the racking system adapted to Euro pallet, Industrial pallet and one way pallet?
E.     Handling
        1.    Is the manual manutention minimized?
        2.    Is the material handling ergonomics In the warehouse and near from production equipment?
E.1.   Battery equipment
        1. Is the operational time and recharging time adapted to the working shift hours?
        2.    Is the life time of the battery known?
        3.    Is the number of batteries adapted for the utilization?
        4.    Is the access to the charging room optimized?
        5.    Are there enough batteries for the replacement of the counterbalanced forklift battery when it is empty
              or breaks for the operators?
        6.    Are the walls isolated?
        7.    Are the floors protected from acid attack?
        8.    Is an extension possible?
E.2.   Forklift equipment
        1.    Is the number of forklifts working with gas or diesel known?
        2.    Is the number of ex-proof forklifts for AC/PC adapted?
        3.    Is the lifting height adapted?
        4.    Is it ergonomics for driver?
        5.    Is the capacity adapted for the production?
        6.    Is the choice of equipment in line with PMI recommendation like standard defined suppliers?
E.2.   Other equipment
        1. Has forklift with electronic balanced been considered?
        2.    Does the equipment for cleaning allow an easy access to the roof?
F.     Flow
        1.    Has the minimization of pallet flow thanks to THT or trolleys been considered?
        2.    Are different materials mixed in a single storage area? (cf. PMI method)
        3.    Have receiving and shipping of NTM & FG & Tobacco semi-products not been mixed? (cf. PMI
              method)
        4.    Has receiving of raw tobacco not been mixed with other material receiving & shipping? (cf. PMI
              method)
        5.    Have receiving & shipping been centralized in an adjacent warehouse?
        6.    Is there a security distance between AC storage and DIET building from the main factory?
        7.    Is there an ex-proof building for AC and BC storage?
        8.    Has space for a conveyor link from the warehousing to the factory been foreseen?
        9.    Has the organization for the transportation between the external warehouses and the factory been
              adapted? Eg foreseen closed corridor, lorry…
       10.    Are loading and unloading locations not separated to have the possibility to share equipment?
G.     Tobacco
        1.    Is there a tobacco packaging description for local and imported tobacco (dimensions, weight)? In a
              way to update tobacco warehousing capacities according to packaging types?
        2.    Are shape, content and palletization of NTMs pallets according to standards or specification to the
              location?
        3.    Is the racking system adapted to the different kind of pallets (Euro, non standard, Industrial)?
H.     Warehouse waste
        1.    Is there a delimited area for waste: place reserved for the storage of waste?
        2.    Have the local waste treatment and separation been considered?
        3.    Has requirement & application of local legislation on site been assessed?
XV.     FG WAREHOUSE
A.      General
         1.   Is the warehousing space and capacity in line with storage duration?
         2.   Does the factory layout and logistics/warehouse area permit an easy extension?
         3.   Are building shapes symmetrical?
         4.   Are the exact capacities of the warehouses known?
B.      Building
         1.   Have the building roof and façade been constructed to avoid dirt due to birds?
         2.   Are battery charging rooms, offices and workshops designed according to EHS requirement?
         3.   Does the construction allow enough flexibility of movement?
         4.   Have the access and exit roads been drawn in a way to avoid useless traffic complication?
         5.   Is the location of the different kind of materials adapted to the frequency of deliveries flows?
         6.   Is the storage divided in areas and subdivided in sectors with addresses to allow a quick access and to
              implement WMS?
         7.   Is the doors system adapted to the weather conditions or to the frequency of opening?
         8.   Is the dock area adapted to the door system to the weather conditions, to minimize energy losses and
              to allow watertightness?
         9.   Is there a dedicated and reserved place for returnable packaging items?
        10.   Is the racking system adapted to Oriental/ Semioriental bales, RT cartons and hogshead?
B.1.    Floor
         1. Has the area where the traffic of forklifts is dense been identified?
         2.   Is the floor maximum load adapted to logistics needs?
         3.   Is the floor adapted for forklift traffic?
C.      External
         1. Has an access for future train deliveries and access been considered?
D.      Storage
         1.   Is there a dedicated and reserved place for the storage of empty pallets close to the material used?
         2.   Have bulk or rack storage been used?
D.1.    Racking equipment
D.1.1   Type of racking system
         1.   Is the racking system adapted to warehouse?
         2.   Is there a possibility of extension?
         3.   Is the warehouse storage area convertible into other type of storage?
D.2.    Security
         1. Has the equipment fixation to the ground and protection been checked?
         2.   Is the driveway width adapted for the appropriate movement of the forklift?
         3.   Is the racking equipment compatible with the protection system like fire sprinklers and water pipe?
         4.   Are the racks at a safety distance from the fire sprinklers?
         5.   Does rack interfere with access to exit doors?
D.3.    Pallets
         1.   Is the type of pallets adapted to the utilization in the factory?
         2.   Is the racking system adapted to Euro pallet, Industrial pallet and one way pallet?
E.      Handling
         1. Is the manual manutention minimized?
         2.   Is the material handling ergonomic in the warehouse and close to the production equipment?
E.1.    Battery equipment
         1. Are the operational and recharging times adapted to the working shift hours?
         2.   Is the life time of the battery known?
         3.   Is the number of batteries adapted for the utilization?
         4.   Is the access to the charging room optimized?
         5.   How many charging rooms are necessary?
         6.   Are there enough batteries for the replacement of the counterbalanced forklift battery when it is empty
              or breaks for the operators?
         7.   Are the walls isolated?
         8.   Are the floors protected from acid…?
         9.   Is an extension possible?
E.2.    Forklift equipment
         1.   Is the number of forklifts working with gas or diesel known?
         2.   Is the lifting height adapted?
         3.   Is it ergonomic for the driver?
         4.   Is the capacity adapted for the production?
         5.    Is the choice of equipment in line with PMI recommendation like standard defined suppliers?
E.3.    Othert equipment
         1.    Has forklift with electronic balance been used?
         2.    Does the equipment for cleaning allow an easy access to the roof?
F.      Flow
         1.    Has the minimization of pallet flow thanks to THT and trolleys been considered?
         2.    Has space for a conveyor link from the warehousing to the factory been foreseen?
         3.    Has the organization for the transportation between the external warehouses and the factory been
               adapted? Like foreseen closed corridor, lorry…
         4.    Are loading and unloading locations not separated to have the possibility to share equipment?
G.      Warehouse wastes
         1.    Is there a delimited area for waste: place reserved for the storage of waste
         2.    What are the local waste treatment and separation?
         3.    Have requirement & application of local legislation on site been assessed?
         4.    Has the potential of local waste retrieval contractors been assessed?
         5.    Is the waste retrieval area centralized (spare access road, equipment)?
XVI.    PEOPLE
A.      Movement
         1.    Is the distance from parking to workplace minimized?
         2.    Is the walk road covered?
         3.    Do doors allow an easy access?
         4.    Are the employees not disturbed with material flows?
         5.    Doesn’t the frequency of movement and access disturb working people?
         6.    Is there a separation between pedestrian and fork truck routes?
         7.    Is there a single main corridor for general access?
B.      Locker room
         1.    Is the system of ventilation established?
         2.    Are the ladies/men accommodations adapted for a possible extension?
         3.    Are the social or cultural aspects considered?
         4.    Is the lockers room close to the building entry?
         5.    Is the locker room close to Secondary? (most people work there)
         6.    Is there a separate locker room for the external cleaning company’s employers?
C.      Relax room
         1.    Does the relax room allow separation for smokers and no smokers?
         2.    Has the system of ventilation been established in the smoking room?
         1.    Is there enough place for employees to move?
         2.    Has a standard training been set?
         3.    Are emergency exit routes easily accessible and clearly shown?
E.      Working place
         1. Is there a suitable environment with HVAC and enough light in line with PMI and local regulation?
XVII.   OFFICE
         1.    Are offices close to windows for sunlight?
         2.    Are offices designed to respect PMI standard and local regulation?
         3.    Are offices, QA labs, workshops, relaxes close to each other?
         4.    Is the walking distance from furthest point of factory to the administration building reasonable?
         5.    Is HVAC for Secondary & offices installed?
         6.    Is offices location compatible with a future extension?
BRILLANTCOURT 4-CASE POSTALE 1158-1001 LAUSANNE-SWITZERLAND-TELEPHONE (41-21)618 6111-TELEFAX (41-21) 617 69 10-
This carton dimensions are 1135 x 765 x 740 (LWH external) and can be loaded as follows :
       These loads/densities were determined during numerous tests at different facilities. They are
       not strict and could be potentially increased but only after following a rigorous qualification proce-
       dure by R&D. This C90 carton has been used for all packing & shipping at PMP Neuchatel/On-
       nens and was part of a complete redesign of their export logistics including a new pressing sta-
       tion in both CF and ET production lines. They can be contacted for technical details.
       Last but not least, do not to confuse the C90 with other cases like C48, CP99, C99 or other C96.
       This has created some confusion in the past.
     FORWARDERS
     A. Selection Criteria/Reliability
     1. Historical performance
     2. References checked (experience of other customers, relationships, and with local law en-
        forcement, if possible)
     3. High security standards (both transportation and warehousing)
     4. Financially sound (balance sheet, P/L-statement, credit agency)
     5. Equipment readily available
     B. Operations (Transportation)
     1. Utilize trucking companies which meet criteria outlined in this document (see II. Truckers)
     2. Follow guidelines outlined if the forwarder is also a trucking company utilizing its own assets
        (see II. Truckers)
     3. Right of refusal of trucking companies which do not meet criteria outlined
     4. Name of insurance company and insured amount confirmed in writing, including guarantee
        for subcontractors
       12. Should a loss occur, verification of seals should take place to insure that the affixed seals
           are those emplaced at origin. The primary means of this verification should be a return of
           the seals to point of origin.
       13. Book inventories will be adjusted according to local contracts/requirements and reported to
           warehouse management. Any discrepancies will be immediately rectified by recount of book
           values, and if still unresolved, by physical count.
       D. Contract
       1. Forwarder shall assume responsibility for negligent and malicious acts
       2. Forwarder shall list PMI Companies Inc. as additional insured of his Public Vehicle Liability
          Insurance Policy.
       A. Selection Criteria/Reliability
       1. Historical performance
       2. References checked (Experience of other customers, relationships, and with local law en-
          forcement, if possible)
       3. High security standards
       4. Financially sound
       5. Equipment readily available and in sufficient numbers
       6. Provide evidence of vehicle liability insurance with statutory limits of liability as minimum cov-
          erage, and name Philip Morris as additional insured.
       B. Operations
       1. Employ reliable drivers who have been screened and considered reliable (depends on kind
          and value of goods)
       2. All drivers in possession of valid driver’s license and passport, as necessary
       3. Company ensures a driver’s training program, which includes safety, security, and reporting
          procedures (where useful and possible)
       4. Send trucks in convoy or two drivers per truck or three drivers on two trucks traveling togeth-
          er. (This primarily relates to long shipments where the goal is to keep the truck moving)
       5. Instruct drivers and workers not to discuss cargo
       6. Always park in secure areas at night when loaded. Use approved list of these areas (current-
          ly the International Road Union list)
       7. Never leave truck unattended or unlocked
       8. Ensure drivers have proper information regarding unloading locations and times
       9. Ensure drivers have clear and extensive information to manage export/import customs regu-
          lations
       10. Goods to be unloaded as soon as possible upon arrival and not later than the day of delivery
       11. Driver informs company/forwarder when stated arrival time will be exceeded and ask for in-
           structions
       12. Trucking company informs customer upon receiving information that arrival time will be ex-
           ceeded
     13. Trucking company makes arrangements with customer/warehouse for securing of cargo if
         arrival time is exceeded and will be after normal work hours
     14. Ensure customer has proper information regarding shipment prior to truck arrival, to include
         driver, truck number, arrival time
     15. Drivers required to show proper documentation and credentials for pickup of goods
     16. Trucks shall be equipped with these items at a minimum. (At least for long distance trans-
         ports, export, imports etc.)
            a) Automated door locking
            b) Key operated interruptible fuel supply and/or clutch, and/or brake
            c) Optical/acoustic alarm
            d) Steering wheel locking system or bar
            e) No mechanical deficiencies
            f)   Hard bodied trucks preferred
            g) Citizen’s Band radio
            h) Current telephone numbers for use in emergency situation en-route, at least one of
               which can be accessed 24 hours a day. These numbers should include the number
               of the customer and a specific point of contact.
            i)   Current list of secure parking areas which cover the entire length of the route
            j)   Only deliver to address on documentation - no exceptions without approval of PMI or
                 forwarder, whichever is applicable
     17. Always expressively employ sound safety practices
     18. Name of insurance company and insured amount confirmed in writing
     19. All trucks sealed by PMI personnel or their contracted agents at warehouses and opened
         only by PMI personnel, their contracted forwarder, or consignee at destination - Not The
         Trucker!
     20. Should a loss occur, verification of seals should take place to insure that the affixed seals
         are those emplaced at origin. The primary means of this verification should be a return of
         the seals to point of origin.
     EXCEPTION REPORTING
     Exceptions should be reported by market for each forwarder and/or trucker utilized.
       4. With advice from law enforcement officials and possibly surveyors/insurance companies,
          evaluate with the law department and security, benefits and ramifications of offering a reward
          for recovery of stolen goods.
       5. Seal verification should be established as part of the claims/recovery process.
       V. CHANGES TO THESE GUIDELINES
       1. Losses which occur in spite of these guidelines should be reviewed carefully. Regional and
          market management should review loss reports for patterns. The Loss Control Task Force
          should do the same. Submissions for enhancement or change to the particular item in these
          guidelines should be brought to the Loss Control Task Force when they occur.
6.3.2.Warehouse survey
FIRE
       1.   A.   Basic construction of walls (wood stud, brick, cement block, corrugated iron,
                 etc.) :
             B.   What is water supply for sprinklers (street-main connection, gravity tank, pres-
                  sure tank or combination there of) ?
E. Is clearance of 24” maintained between stock piles and level of sprinkler heads ?
B If not, explain :
C. If poor, explain :
      11.        Which floors of building occupied by assured (basement, 1st floor, 2nd floor,
                 etc.)?
B. If not, explain :
      17.   A.   Are there any special hazards such as painting, spraying, welding or use of blow
                 torches, etc. ?
B. If so, explain :
SECURITY
1. Physical Security
B. Fencing :
1. Barbed Wire:
C. Lighting:
1. Outside of Facility :
D. Doors:
E. Windows :
2. Tinted/Shades :
F. Docks :
2. Drivers :
3. Restricted :
2. Guard Force
A. Armed :
F. Minimum Training :
H. Exterior Patrols :
3. Access Control
4. Intrusion Alarms
A. Is there a system ?
B. Is it monitored ?
E. Are there alarms on all outside exits and roof access points ?
5. CCTV
B. Adequate monitors ?
6. Key Control
D. Is an inventory maintained ?
WATER DAMAGE
       2.        Do all gutters, downspouts and roof drains appear to be free of obstructions and
                 working properly ?
B. Is it in good condition ?
B. If not, explain :
       8.   A.   Is there any unusual water damage hazard from tenants on floors above
                 assured?
B. If so, explain :
B. If so, explain :
      10.   A.   Is there any danger of flood by surface water run-off or drainage from surround-
                 ing higher ground?
B. If so,explain :
            C.   Indicate approx. distance to nearby creek, river, bay, or other body of water (if
                 any) :
D. Is there any danger of flood from such creek, river, bay, or other body of water?
E. If so, explain :
            G.   Has the Army Corps of Engineers and/or HUD (or applicable entity in local area)
                 ever surveyed the area for flood control ?
MISCELLANEOUS PERILS
B. If so, explain :
        I.    Losses      Has assured sustained any fire, windstorm, burglary, sprinkler leakage,
                          flood, water damage, collapse or other type of losses in the past ?
       II.    Narrative   Comment briefly on any features of this risk which you feel needs amplifi-
                          cation :
       III.   Diagram     (If necessary to clarify report, or if more than on building involved) and
                          Photograph(s)
                          Number attached, if any :
                                                                            L     W    H
                                                 Pallet dimensions :       120 x 80 x 102 cm
                                                 Pallet weight :           620 kg
                                                 Item/pallet :             2 drums
                                                 Item content :            125 kg
                                 L     W   H
      Pallet dimensions :       114 x 94 x 83 cm
      Pallet weight :           520 kg
      Item/pallet :             20
      Item content :            25 kg
                                                                             L     W    H
                                                  Pallet dimensions :       120 x 80 x 105 cm
                                                  Pallet weight :           770 kg
                                                  Item/pallet :             18
                                                  Item content :            25 kg
                                                                             L     W     H
                                                  Pallet dimensions :       120 x 120 x 115 cm
                                                  Pallet weight :           520 kg
                                                  Item/pallet :             20
                                                  Item content :            25 kg
                                                                             L     W    H
                                                  Pallet dimensions :       120 x 80 x 150 cm
                                                  Pallet weight :           690 kg
                                                  Item/pallet :             27
                                                  Item content :            25 kg
                                                                              L     W     H
                                                     Pallet dimensions :    106 x 106 x 110 cm
                                                     Pallet weight :        400 kg
                                                     Item/pallet :          4
                                                     Item content :         91 kg
                                                                              L    W     H
                                                      Pallet dimensions :   120 x 80 x 103 cm
                                                      Pallet weight :       540 kg
                                                      Item/pallet :         2
                                                      Item content :        238 kg
                                   L     W       H
       Pallet dimensions :        148 x 100 x 120 cm
       Pallet weight :            632 kg
       Item/pallet :              1 bale
       Item content :             616 kg / 3.0 / 35000 Y
       Number of levels :         4*
       * last pallet positioned between two parallel blocks
                                    L    W     H
       Pallet dimensions :        120 x 80 x 103 cm
       Pallet weight :            610 kg
       Item/pallet :              2 drums
       Item content :             265 kg
       Number of levels :         4
                                  L    W     H
      Pallet dimensions :       120 x 120 x 147cm
      Pallet weight :           770 kg
      Item/pallet :             200 bobbins
      Item content :            5500 m/ 26.5 mm
      Number of levels :        3
                                                                         L    W    H
                                                Pallet dimensions :    120 x 80 x 56 cm
                                                Pallet weight :        340 kg
                                                Item/pallet :          12 drums
                                                Item content :         25 kg
                                                Number of levels :     2
                                 L    W     H
       Pallet dimensions :     120 x 180 x 108cm
       Pallet weight :         224 kg
       Item/pallet :           12 buckets
       Item content :          15 kg
       Number of levels :      3
                                                                       L    W      H
                                           Pallet dimensions :       120 x 80 x 200 cm
                                           Pallet weight :           274 kg
                                           Item/pallet :             202’500 rods / 45 trays
                                           Item content :            4500 rods / 126 mm
                                           Number of levels :        4
                                  L    W     H
      Pallet dimensions :       120 x 120 x 147 cm
      Pallet weight :           1017 kg
      Item/pallet :             200 bobbins
      Item content :            7300 m / 27 mm
      Number of levels :        3
                                  L    W   H
      Pallet dimensions :       120 x 80 x 98 cm
      Pallet weight :           626 kg
      Item/pallet :             1 tank
      Item content :            550 kg
      Number of levels :        3
                                   L    W      H
       Pallet dimensions :       120 x 120 x 114 cm
       Pallet weight :           475 kg
       Item/pallet :             76 bobbins
       Item content :            3400 m / 50 mm
       Number of levels :        3
                                   L    W   H
       Pallet dimensions :       120 x 80 x 98 cm
       Pallet weight :           626 kg
       Item/pallet :             1 tank
       Item content :            550 kg
       Number of levels :        3
                                  L    W     H
      Pallet dimensions :       120 x 80 x 125 cm
      Pallet weight :           634 kg
      Item/pallet :             54 bobbins
      Item content :            1800 m / 80 mm
      Number of levels :        4
Item : Innerframe
                                  L    W    H
      Pallet dimensions :       120 x 80 x 142 cm
      Pallet weight :           555 kg
      Item/pallet :             26 bobbins
      Item content :            920 m / 95 mm
      Number of levels :        3
                                   L    W    H
       Pallet dimensions :       120 x 80 x 105 cm
       Pallet weight :           650 kg
       Item/pallet :             120’000 pcs
       Item content :            -
       Number of levels :        3
                                   L    W     H
       Pallet dimensions :       120 x 80 x 144 cm
       Pallet weight :           626 kg
       Item/pallet :             80 bobbins
       Item content :            4000 m / 120 mm
       Number of levels :        2
                                                                         L    W      H
                                                Pallet dimensions :    120 x 80 x 143 cm
                                                Pallet weight :        255 kg
                                                Item/pallet :          56 bobbins
                                                Item content :         50’000 m / 1.6 mm
                                                Number of levels :     1
                                  L    W    H
      Pallet dimensions :       120 x 80 x 105 cm
      Pallet weight :           475 kg
      Item/pallet :             24’000 pcs
      Item content :            -
      Number of levels :        3
                                  L    W     H
      Pallet dimensions :       120 x 80 x 126 cm
      Pallet weight :           418 kg
      Item/pallet :             18 bobbins
      Item content :            -3200 m / 120 mm
      Number of levels :        2
                                                                         L    W      H
                                            Pallet dimensions :        120 x 80 x 143 cm
                                            Pallet weight :            282 kg
                                            Item/pallet :              56 bobbins
                                            Item content :             20’000 m / 3.0 mm
                                            Number of levels :         1
                                 L    W    H
       Pallet dimensions :     143 x 85 x 170 cm
       Pallet weight :         270 kg
       Item/pallet :           250 pcs
       Item content :          -
       Number of levels :      3*           * last pallet positioned between two parallel blocks
                                                                         L     W    H
                                                 Pallet dimensions :   120 x 80 x 107 cm
                                                 Pallet weight :       250 kg
                                                 Item/pallet :         1080 bobbins
                                                 Item content :        66 m / 50 mm
                                                 Number of levels :    1
                                  L    W    H
      Pallet dimensions :       120 x 80 x 107 cm
      Pallet weight :           422 kg
      Item/pallet :             3 drums
      Item content :            125 kg
      Number of levels :        2
                                                                             L    W    H
                                                 Pallet dimensions :       120 x 80 x 118 cm
                                                 Pallet weight :           520 kg
                                                 Item/pallet :             30
                                                 Item content :            1870 mm
                                                 Number of levels :        2
6.5.2.Context
     Following the decision of the PM BOZ operation to palletize finished goods (FG) on
     1000x1200mm Euro pallets, some EEMA operations made the same choice (PM Lithuania, PM
     Kazhakstan).
     The present document aims to neutrally give the pros and the cons of such a decision.
            Shipping case
                                            2 layers A            1 layers B
                                                                                              575
                                                                                                                      (1000)
      575
(800)
                                                                                                    455
                                                                                                               245
                                                                                                                                          2 layers A                1 layers B
            455
                      245
Figure 137: 800 x 1200 pallet Figure 138: 1000 x 1200 pallet
     Figure 137 shows that 210’000 cig can be stored on a 800x1200 pallet (21 shipping cases of
     10’000 or 42 shipping cases of 5’000).
     Figure 138 shows that 300’000 cig can be stored on a 1000x1200 pallet (30 shipping cases of
     10’000 or 60 shipping cases of 5’000).
     These two palletizations will be compared in the next paragraph.
6.5.4.Comparison
       Pallets
       Both pallets are standard, i.e. with dimensions compatible with all types of storage and trans-
       portation methods.
       Number of pallets
       A FG warehouse requires 42% more 800x1200 pallets than 1000x1200.
       Example: To store 1 bio cig, you need             4’762        800x1200 pallets
                                                         3’334        1000x1200 pallets
       Example: To store 1 bio cig on the floor (pallets against each other), you need
                        4’572 m2        for pallets 800x1200
                        4’000 m2        for pallets 1000x1200
       Transportation
       The 1000x1200 palletization provides a better road transport utilization (12%):
       Max. number of 800x1200 pallets in a European semi-trailer:          33
       Max. number of pallets 1000x1200 in a European semi-trailer: 26
       Example: To move 1 bio cig, you need              145 lorries with 800x1200 pallets
                                                         129 lorries with 1000x1200 pallets
       Distribution channels
       All paragraphs 6.5.3. and 6.5.4. show that the FG palletization on 1000x1200 pallets provides
       a lot of advantages compared to the 800x1200. Nevertheless, before introducing this palletiza-
       tion, the global logistic process through the distribution channel needs to be carefully studied.
       In other words, the complete logistic infrastructure must be designed for 1000x1200 pallets from
       the factory to the final customer.
       Typical Error:
       If racks are used for storage of 1000x1200 pallets, they have to be designed accordingly, other-
       wise, one third of your pallet places is lost.
2700 3300
6.5.5.Conclusion
     By comparing two approved FG palletizations of a KS-SOFT-DC brand on 1000x1200 and
     800x1200 pallets, the 1000x1200 offers
     S   a saving in the number of pallets to buy;
     S   a saving in the warehouse surface to build or to lease;
     S   a saving in transportation.
     On the other hand, to guarantee the success of the 1000x1200 pallet, the complete logistics
     through the distribution channels must be carefully studied. To maintain two different standards
     in FG palletization will definitely result in conflicts.
     This document compares the palletization of KS-SOFT-DC products. For other formats, the
     comparison would give different results, but still showing the same trend.
       (*) - Intermediate charging means: if the battery is disconnected during the charging in order to be used.
       Short time charging conducts to the destruction of batteries. In case it is required to proceed a short time
       (intermediate) charging, the device for mixing of electrolyte is necessary.
                                                              nb. of pallets per beam                     1 pallet is       max. per rack foot (point   max. per rack foot
                                                                                                          on floor          load) in kg
FG - * 4 500 3 2000
                               FG              -                      *               4            500                  4             3000
                                                                                                                                             whsefloors_21-mar-2005
       * Drive-in racks, theoretical values
       Equipment            Reachtrucks                      dynamic load      5.5 t. loaded                                              4900 (front axle loading)
                            (Still FM 20)                                                                                                     on 4 hard wheels
                            VNA truck                        dynamic load      9.5 t loaded                                                2400 (max. per wheel)
                            (BT CTX 1300 SEi SF)                               (~equally distributed)                                         on 4 hard wheels
       Storage Method                                        Handling equipment           Building           Floor load     Equipment          Floor flatness         Floor quality
                                                                                          height                            point load
Block storage, standard racks, drive-in, others Conterbalanced reach truck 6.5 m 2500 kg/m2 6600 kg DIN 18202 (line 4) normal BN250
Block storage, standard racks Reach truck 9.5 m 2500 kg/m2 11000 kg DIN 18202 (line 4) normal BN250
Drive-in Reach truck 9.5 m 2500 kg/m2 4875 kg DIN 15185 high quality
Hi-rack 4) VNA truck 12 -15 m 2500 kg/m2 60 kg/m2 DIN 15185 very high quality
Stacker crane 4) Stacker crane 12 - 20 m 2500 kg/m2 60 kg/m2 DIN 18202 (line 4) normal BN250
       1) The pallet weight taken into consideration here is an average pallet weight. Due to the fact that NTM stored in bulk are in buffer areas only, a standard
       mix of various materials of different weight has to be available.
       2) This value may be true locally under some pallets in a storage area.
       3) The chance to meet these maximum values is around 2%, but it can happen anywhere in a warehouse.
       4) Requirements to be confirmed by racking supplier.
       Remarks
       S   Drive in racks have upstands every 1-1.5m, therefore the load per upstand foot is much smaller than with pallets on beams (as in above cal-
           culation).
       S   Loads given in this table do not take into consideration corridors, traffic areas, or other empty spaces.
       S   Foot size of the columns (about 150x150mm) have not been considered yet for ’on rack’ point load calculation.
     General characteristics
     S Multi language
     S Multi site storage
     S Multi ownership of inventory
     S System parameterizing (adaptable to any PMI site by parameters configuration)
     S Barcode and radio frequency compatibility
     Warehouse architecture
     S Different storage unit types
     S Logical storage types (reserve area, area picking, etc.)
     S Physical storage types (bulk, racking and high bay warehouse)
     Optimisation management
     S Storage optimization (ex: ABC rotation, product types)
     S Putaway/Retrieval paths optimization
     S Handling equipment optimization (task allocation by activity)
     S Human resources optimization (people allocation by equipment / tasks)
     Operative support
     S Advance Shipping Note management
     S Monitoring tasks activities (receiving, putaway, retrieval, shipment)
     S Workload analysis
       Reporting
       S Operational activities as inquiries by product, storage unit and location
       S Inventory by product, location types and occupancy
       S Discrepancy on purchase order by PO, product, supplier and delivery date
       S Internal activity report by items, resources, activity type and exceptions
       S Storage and Handling Unit tracking
6.8.5.Technical Recommendations
       A WMS offers the maximum freedom of selections relative to
       S   Computer Systems (includes fault tolerant systems);
       S   Peripheral Devices;
       S   Operating Systems;
       S   Database Manufacturers;
       S   Client / Server Technology.
       The following recommendations for hardware (HW) and software (SW) architecture are pro-
       vided as a support of discussion with ICS department when implementing a WMS on any site.
       As a basis, we recommend implementing a ’high-availability’ system. However, a discussion
       should take place during the first phases of a WMS project, because different levels of security
       are possible. The final architecture must take into consideration the ICS policies and standards
       defined by country and organization.
Figure 140 : Example of WMS Hardware structure implemented in PM Kuban (Jan 2000)
                                                                  Ethernet
                                       TCP/IP
     The network controller (NC) and the base stations (RFU) are integrated with the existing Ether-
     net or Token Ring networks of the customers. The controller and the radio frequency units are
     always on-line both with the host system and the terminals. Receiving and sending the data from
     /to the host and to/from the terminals are simultaneous activities. Upon accomplishment of the
     required operations, the terminals update the data to the base station and to the controller and
     to the host network.
     This approach allows a remote diagnostics and frequency control thanks to synthesized radio.
     The main benefits of this approach are :
     S   The system remains flexible to facilitate planning and ensure future compatibility with
         ever changing requirements;
     S   The system is easily expandable in modules. New sites and/or changed local require-
         ments can be accommodated using industry standard techniques;
     S   The system is readily available;
     S   There are no central points of failure making the system highly resilient;
     S   It provides a neutral backbone, designed to allow a sensible choice of the most appropri-
         ate technology for each job. Spread Spectrum and Narrow Band systems can coexist on
         the same network side by side.
       band frequency to work with and a permission from the State authority is not required. However
       the possibility of working in any existing band means that two different customers could work
       with the same roaming till interfering each other in the worst possible case. The picture below
       shows an example of how a radio frequency data communication works in SS.
       The system architecture of a SS radio frequency network consists of a cellular network of radio
       frequency units (RFU) in multiple zones of coverage, all employing the same duplex radio fre-
       quency channel (and, therefore, one license). Each RFU transmits and receives messages from
       terminals within its zone of coverage, but with overlapping cells, each RFU may receive or trans-
       mit to terminals, which are in other zones. The terminal monitors the signal strength and deter-
       mines the best RFU to use. As a terminal ”roams” throughout a facility, the NC routes outbound
       messages to the terminal.
       The advantages of a Spread Spectrum solution are:
       S   Simultaneous inbound and outbound transmission;
       S   Support for parallel inbound message threads on the same radio frequency;
       S   Unrestricted terminal roaming between zones of coverage on the same radio frequency;
       S   Coverage redundancy via overlapping zones on the same frequency;
       S   Future customer requirements and new technology to easily be integrated into currently
           installed systems.
      Comparative analysis of Narrow Band (NB) & Spread Spectrum (SS) Technology
      Characteristics                  NB                                 SS
      Data transmission rate           9.6 KBaud                          1 MBaud
                                       Sub-second response                Sub-second response time
      No of frequencies necessary      Equal to the No of base stations Possibility to work on 1 (one) fre-
                                       recommended                      quency channel
      Radius of Coverage from 1 (one) 300 M indoors                       30 M indoors
      base station
      No of bases required (indoors)   X                                  3X
                                                                          3 times more than in case of NB
                                                                          on an average
      Interference resistance          Highest in data transmission Lowest in data transmission
                                       technology.                       technology. Largest No architec-
                                       Specially adapted to interference tural and natural interference.
                                       radio protocols. Lowest No of
                                       natural     and     architectural
                                       interference experienced
      Battery life                     8 hrs                              4 hrs
      Preparatory work                                                    Very high expenses in cabling
                                                                          structure due to higher No of
                                                                          bases
      System price                     Could be higher system price due Could be higher system price due
                                       to the costs of controllers      to higher number of bases
     The trend today is the use of mixed RF backbones, as a combination of all or some of the three
     DRIFT backbones (NB, 902 MHz SS and 2.4 GHz SS).
     Any vendor offering a choice of backbones also provides migration paths. Narrow Band supports
     those parts of the application requiring solid, reliable coverage for critical transactional-based
     processing while Spread Spectrum supports applications such as document processing, need-
     ing more localized high data throughput. Best of all, both can be fully integrated into the informa-
     tion system and be managed by the same controller.
     At the question: What Should You Do? The answer is to determine what your system really
     needs to do and which is its environment. In almost every installation, the combination of these
     two variables will determine which backbone to use. If you have a small warehouse with many
     operators taking high volumes of transactions, you will want to use 2.4 GHz. If you are planning
     to track cargo on a 53-acre port or you have a warehouse with low number of transmissions a
     day you may want to use Narrow Band.
     Network Controller
     A network controller allows the integration with existing Ethernet or Token Ring networks and
     it makes the DRIFT system modular expandable. Each Network Controller can manage a maxi-
     mum number of terminals in Narrow Band (that number is equal to 128 for most suppliers).
     The main components of the network controller are the processor & memory, the Host Computer
     or Base Station Interfaces, Diagnostic Terminal Interfaces and its capacity.
       Antennas
       The main components of the antennas are Processor & Memory, Host Computer/Network Con-
       troller Interface, Diagnostic Terminal Interface, Radio Link Error, Handling (physical and environ-
       mental), Power, Narrow Band FM Transceiver, 902-928 MHz Spread Spectrum Transceiver
       (Optional), 2.4 GHZ Spread Spectrum Transceiver (Optional) and Electrical Safety Approvals.
       Mobile Terminals
       The vehicle mounted terminals must be protected from the environment (water resistant, “hold
       tight” ports and connectors and high tolerance to internal power supplies. They are designed
       for driver efficiency (small, readable), have faster task completion and open application develop-
       ment.
       The main components of the mobile terminals are Wireless Communication Options, Peripher-
       als, Bar Code Support, Keyboard, Display, Size and Weight, Environmental and Power Require-
       ments.
       Example of hand held terminal as used in KTF warehouse:
6.9.3. The key questions to ask when looking at a radio frequency system
     When looking at a new radio frequency (DRIFT) system integration you should ask the DRIFT
     suppliers the following key questions about their wireless data communication systems:
     1   Does the manufacturer provide a choice between 2.4 GHz spread spectrum, 902-928 MHz
         optimized spread spectrum, or 403-513 MHz optimized narrow band radio technologies?
     2   Does the system offer a contention protocol that results in the fastest response times in the
         industry?
     3   Does the system have multi-host, multi-emulation capability?
     4   Does the system have emulation to provide you with plug and run capabilities?
     5   Is emulation conducted at the network controller or at the terminal, resulting in which data
         throughput?
     6   Does the system provide a multi-channel cellular switching for seamless, unrestricted move-
         ment?
     Going into the details of the radio frequency integration into your network, you should answer
     to the following questions:
     1   Spread Spectrum or Narrow Band?
     2   Ethernet or Token Ring?
     3   Is the radio frequency site survey already done? Is there any risk of dead spots?
     4   How many controllers, antennas and terminals (mobile and hand held)?
     5   Which type of scanners are being used? Which range of laser [ex. 85cm (SR short) 162 cm
         (LR long)]?
     6   Wire or radio connection (cordless) or both? Max length of wire used?
     7   Which size of battery and life of battery?
     8   Could any problem arise with electrical interference?
     9   What is reliability and availability of the system?
     10 What type of barcodes being used? Availability of different sizes and types of labels?
     11 How will be organized the training? How will be handled the validation?
     Teklogix
     Teklogix is a provider of industrial wireless data communication systems, integration services,
     and product support and maintenance for customers throughout the world, in particular in Eu-
     rope and North America. Currently, there are more than 6,000 Teklogix systems installed in 50
     countries. The company has 38 sales and support offices and 26 independent distributors
     throughout North America, Europe, Asia, Australia, the Middle East and South and Latin Ameri-
     ca. Teklogix is a certified software partner of SAP AG.
     PM USA in Richmond, PM Kuban in Krasnodar are the major sites with Teklogix radio frequency
     solutions.
       LXE
       As a wholly owned subsidiary of EMS Technologies, LXE is providing real-time data collection
       and communication solutions to major companies world-wide. The Company has high capital
       on its own internal resources and advanced research and development. This has allowed LXE
       to provide superior wireless communication solutions across the complete logistics supply
       chain, and moved LXE to the forefront as a pre-eminent source of products and services for
       Wireless Data Networks and Systems Integration. LXE is a certified software partner of SAP
       AG.
       PM Belgium in BoZ is the major site with LXE radio frequency solutions.
       Symbol
       Symbol Technologies, Inc., a manufacturer of bar code-driven data transaction systems, is en-
       gaged in the design, manufacture and marketing of bar code reading equipment, hand-held
       computers and radio frequency (RF) data communication systems. Symbol is the only corpora-
       tion in its industry with in-house technology for the design and manufacture of bar code scanning
       products, hand-held computers and RF data communications systems. Symbol develops,
       manufactures, sells and services one-dimensional and two-dimensional bar code scanning
       products that principally employ laser technology to read data encoded in bar code symbols. The
       Company’s bar code scanning equipment is compatible with a wide variety of data collection sys-
       tems, including computers, electronic cash registers and portable data collection devices.
       PMI Sales and Distribution centres in Europe adopted Symbol radio frequency solutions.
6.10. GLOSSARY
      ABC ANALYSIS
      Procedure for determining three-part sequences in
      order of importance on the basis of quantity/value
      ratio. Values are, for example, stock turnover,
      throughput frequency, weight or volume. The re-
      sulting 20/80 principle signifies that 20 % of articles
      account for 80 % of turnover (A-articles = fast mov-
      ing), 30 % of articles (B-articles = medium moving)
      create 15 % turnover and 50 % of articles (C-ar-
      ticles = slow moving) 5 % turnover. ABC analyses
      help to divide article ranges into economic order
      picking groups.
     AC
     After Cut (Flavoring). Gives to each brand its unique flavor characteristics.
      AGV
      Automatically guided vehicle. Computer au-
      tomatic materials flow system with driver-
      less trucks as operational component.
     AMAO
     The AMAO (Assumed Maximum Area of Operation) is the maximum area where sprinklers will
     operate in case of fire. The shape of an AMAO is rectangular or square.
     BBS
     Basic Blended Strip. It is a pre-processed tobacco (raw tobaccos, reconstituted leaf) including
     casing/flavors used with a simplified Primary. Stored in C48 boxes.
     BUBD
     Best Used Before Date.
       BCT
       Box Crush Test.
       Determines a material strength by gradually increasing the pressure on the test surface until it
       collapses.
       C48
       Telescopic cardboard box used mainly as tobacco packaging.
       CF
       Cut Filler. Ready to use tobacco for cigarette production.
       CLS
       Corporate Leaf System.
       EAN
       European Article Numbering.
       ECT
       Edge Crush Test.
       Determines the stiffness of corrugated board by compressing a small section of board standing
       or its edge until it fails. The load at failure is known as the compression strength.
       EDI
       Electronic Data Interchange.
       A real time communication system between the factory, its suppliers and its clients. GEN code
       labelling on the items gives standard messages all through the customer supplying chain.
       ESFR
       Early Suppression Fast Response. High pressure sprinkler system that avoids having fire
       protection piping in the racks.
     ET (NA)
     Expanded Tobacco (No Ammonia). Pre-processed tobacco.
     FEFO
     First expired, first out.
     FG
     Finished Goods. Cigarettes packed into shipping cases.
     FIFO
     First in, first out. Goods deposited first will automatically be retrieved first. Continuous racking
     automatically complies with the FIFO principle, but in other racking systems, organizational con-
     ditions must be met before the FIFO principle can be realized.
     FLT
     Fork Lift Truck.
     FMS
     Factory Management System.
     HBW
     High Bay Warehouse.
     HVAC
     Heating, Ventilation and Air Conditioning
     HHD
     Hogshead
       INVENTORY
       Operation that allows to figure the exact number of items in the warehouse. This operation can
       also establish the storage locations.
       ITEM (article)
       The smallest size represented in any product range. The item will define the size, volume, color,
       conditioning, label language or anything that can differentiate two objects. The same product in
       three different package sizes will constitute three different items.
       IS
       Improved stem. Pre-processed stems.
       JUST IN TIME
       Availability strategy of company logistics. Materials or goods are made available for processing
       or delivery without intermediate storage.
       KAIZEN
       Continuous improvement philosophy and method.
       KNEE SUPPORT
       Pier table on the end of the racking and meant to place a pallet temporarily before it is retrieved
       by a forklift.
       LIFO
       Last in, first out.
       LPP
       Leaf purchasing plan.
       LTR
       Leaf Tobacco Reconstituted.
       MRP
       Material requirement planning.
       NTM
       Non-Tobacco Materials.
       ORDER PICKING
       Assembly of specific sub-quantities from an available total quantity as per specified requirement
       information.
       PC
       Pre Cut (Casing). Water based solution containing humectants.
       PERPETUAL INVENTORY
       This type of inventory is the result of real time stock data. This can only be achieved with a thor-
       oughly reliable computerized system. It avoids any physical movement of men or items.
     PIPO
     Number of Pallets In and Pallets Out.
     PHYSICAL INVENTORY
     Inventory where the storekeeper checks visually the stock in hand.
     QA
     Quality Assurance.
     QUARANTINE
     Status of a reference which is not to be touched before favorable results of analysis.
     PCIS
     Production Control Information System.
     RACKING COMPARTMENT
     Space between two racking uprights, limited in height by the next racking level. Dimensions are
     dependent on the loading aid used and the height of the unit load carried, the method of stacking
     (crosswise or lengthways), the safety distance and the racking compartment’s loading capacity.
     RDT
     Radio Data Terminal. Allows direct wireless communication between operators in the ware-
     house or factory and the controlling computer system.
     RECALL
     Operation launched to retrieve articles to the warehouse for various reasons (eg defect discov-
     ered after shipment).
     RO/RO
     Roll-on/roll-off loading goods onto ships in road trailers or semitrailers.
     SALE UNIT
     Basic article packaging.
     SEASONAL VARIATIONS
     Property of a process that varies significantly according to hours, days, weeks or months.
       STACK PALLET
       Pallet which will normally never leave the warehouse it has be assigned to.
       STOCK MANAGEMENT
       Stock management defines what has to be in the warehouse and valorizes it.
       STOCK UNIT
       Article packaging in the warehouse. An article can be packed in many ways: pallet, case, carton,
       sale unit.
       STORE MANAGEMENT
       Store management concerns physical flows of items in the warehouse: storage location, order
       picking, etc.
       SUPPORTING BEAM
       Horizontal beam supporting the pallet in the racking level.
       TRACKING
       Aptitude to trail a product and reconstitute its history: path, passage dates, concerned interven-
       ing parties, etc.
       WMS
       Warehouse Management System.
                                                                                                                    CHAPTER 7.
                                                                                                                   REFERENCES
 REF      PMI      TITLE                                                                                  AUTHOR                         DATE OF
 NO    METHOD NO                                                                                                                         RELEASE
  1       095      LIST OF NON CONFORMING MATERIAL PARAMETERS EITHER AT THE WAREHOUSE, LABORATORY         PMI OPERATIONS-CQA                -----
                   OR ON THE PRODUCTION FLOOR
2 111 DETERMINATION OF THE FLASH POINT BY THE AUTOMATED FLASH POINT TESTER PMI OPERATIONS-CQA -----
4 365 EXTENSION OF ”BEST USED BEFORE DATE” FOR FINISHED PRODUCT PPMI OPERATIONS-CQA -----
5 716 STORAGE AND HANDLING OF MENTHOLATED INNER LINER PMI OPERATIONS-CQA -----
6 751 PHOSPHINE FUMIGATION OF TOBACCO PMI STANDARD OPERATION PROCEDURE PMI OPERATIONS-LEAF -----
9 754 KEY DETERMINATION FOR MOTHS ATTRACTED TO STORGARD PHEROMONE TRAPS PMI OPERATIONS-LEAF -----
 10       755      POST-HARVEST TOBACCO, INFESTATION PREVENTION: BRIEF INSTRUCTIONS FOR USING PHERO-      PMI OPERATIONS-LEAF               -----
                   MONE TRAPS
  11      756      POST-HARVEST TOBACCO, INFESTATION PREVENTION: PREVENTIVE SANITATION, GENERAL           PMI OPERATIONS-LEAF               -----
                   RECOMMENDATIONS
 12       757      POST-HARVEST TOBACCO, INFESTATION PREVENTION: IN TRANSIT MONITORING OF TOBACCO         PMI OPERATIONS-LEAF               -----
                   WITH PHEROMONE TRAPS
13 777 DIRECT MATERIALS PALLET AND ITEM IDENTIFICATION LABEL SPECIFICATION PMI OPERATIONS-PACKAGING -----
 14       833      FINISHED GOODS WAREHOUSE, MINIMUM QUALITY REQUIREMENTS (VALID FOR INTERNAL AND         PMI OPERATIONS-CQA                -----
                   EXTERNAL/CONTRACTED WAREHOUSES)
 15       834      STORAGE OF TOBACCO AND DIRECT INCOMING MATERIALS (FOR PMI & TPM, INTERNAL USE ONLY     PMI OPERATIONS-CQA                -----
                   - NOT FOR DISTRIBUTION)
16 782 GENERAL SPECIFICATIONS FOR TOBACCO INGREDIENTS, FILTER ADDITIVES AND ADHESIVES PMI OPERATIONS-CQA -----
17 ----- PM USA - ENVIRONMENTAL HEALTH & SAFETY-POLICY & PROCEDURE JAN 1995
21 ----- FLAMMABLE AND COMBUSTIBLE LIQUIDS STORAGE CODE - NFPA 30 NFPA 2003
 22         -----     ENTREPÔTS ET MAGASINS; TOUT CE QU’IL FAUT SAVOIR POUR CONCEVOIR UNE UNITÉ DE     MICHEL ROUX                  3ME ÉDITION
                      STOCKAGE                                                                         EDITIONS D’ORGANISATION        04.2003
 23         -----     EMPFEHLUNG 206.4. PLANNUNG UND PROJEKTIERUNG VON WARENUMSCHLAGERAMPEN            SCHWEIZERISCHE GESELL-        DEC. 1999
                                                                                                       SCHAFT FÜR LOGISTIK (SGL)
27 ----- WAREHOUSE MANAGEMENT SYSTEM SPECIFICATIONS OWL & PMI ENGINEERING MAY 1997
29 ----- GUIDELINES FOR WASTE MANAGEMENT IN TOBACCO FACTORIES PMI ENGINEERING DEC. 2003
30 ----- LES DÉCHETS INDUSTRIELS DE PMP SA - TRAVAIL DE DIPLÔME PMPSA JUNE 2001
 31         -----     BASIC GUIDELINES FOR WAREHOUSE BUILDING (DRAFT)                                  PMI ENGINEERING              SEPTEMBER
                                                                                                                                       2004
32 ----- ADJUSTABLE BEAM PALLET RACKING TOLERANCE, DEFORMATIONS & CLEARANCE (97) SEMA/FEM 10.03.2001
33 ----- CODE OF PRACTICE FOR THE DESIGN OF STATIC STEEL PALLET RACKING SEMA/FEM 10.02.2002
 34         -----     GUIDELINES FOR SPECIFIERS OF STATIC STEEL RACKING AND SHELVING                   FEM (FÉDÉRATION EURO-         10.02.2004
                                                                                                       PÉENNE DE LA MANUTEN-
                                                                                                       TION)
35 ----- GUIDELINES FOR THE SAFE USE OF STATIC STEEL RACKING AND SHELVING FEM 2001
 40         -----     SUVA - CAISSE NATIONALE SUISSE D’ASSURANCE EN CAS D’ACCIDENT -SÉCURITÉ AU TRAVAIL     SUVA
                      HTTP://WWW.SUVA.CH/FR/HOME/SUVAPRO/FACHTHEMEN_UEBERSICHT/HANDELN_SIE.HTM
 41         -----     A GUIDE TO THE CODE OF PRACTICE & GUIDELINES FOR RIDER OPERATED TRUCKS                NIFAST (IRELAND)                05.2002
                      HTTP://WWW.NIFAST.IE/PDFS/COP%20GUIDELINES.DOC
42 ----- ‘BASIC GUIDELINES FOR WAREHOUSE BUILDING, SCOPE OF WORKS BUILDING & PLANT SERVICES’ PMI ENGINEERING 2005
44 LA_SR_10 LEAF QUALITY INSPECTION AREAS, SAMPLE & SMOKING ROOMS PMI LEAF DEPARTMENT
45 ----- PMI GENERAL MATERIAL SPECIFICATIONS : C48/C96 CARTONS PMI LAUSANNE 09.2003
INDEX OF FIGURES