Safety Recall

Code: 20BJ
Subject Fuel Pump Flange

Release Date December 14, 2018

Affected Vehicles U.S.A. & CANADA: Certain 2007-2012 MY Audi Q7 and 2009-2012 Audi Q5 vehicles
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this
action. Elsa is the only valid campaign inquiry & verification source.
 Campaign status must show “open.”
 If Elsa shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.

Problem Description The affected vehicles were included/repaired in an earlier safety recall, Audi Safety Recall code
20W9 (NHTSA 16V-660 / TC 2016-443). Under that safety recall, the fuel pump flange had
been inspected and was found to have minor cracks (but no fuel leak), and butyl tape was
applied to the fuel pump flange as an interim repair. The butyl tape repair may not fully prevent
a future fuel leak at the fuel pump flange in these vehicles. Leaking fuel, in the presence of an
ignition source, may result in a fire.
Corrective Action Replace the fuel pump flange and install butyl tape on top of the new flange to protect it from
outside contamination.

Precautions If a fuel smell is detected in the vehicle, customers are advised to immediately contact the
nearest authorized Audi dealer in order to have the vehicle inspected.

Parts Information Parts will be allocated prior to owner notification. If allocated parts have been used and your
dealership is at the weekly Upper Order Limit, please submit the backordered sales document
number to upperorderlimits@audi.com to have additional parts released.

Code Visibility On or about December 14, 2018, affected vehicles will be listed on the Inventory Vehicle Open
Campaign Action report under My Dealership Reports (found on www.accessaudi.com & OMD
Web). A list will not be posted for dealers who do not have any affected vehicles.
On or about December 14, 2018, this campaign code will show open on affected vehicles in
Elsa.
On or about December 14, 2018, affected vehicles will be identified with this campaign code in
the VIN Lookup tool at www.audiusa.com and on the NHTSA VIN lookup tool at
www.safercar.gov.

Owner Notification Owner notification will take place in December 2018. Owner letter examples are included in this
bulletin for your reference.

Additional Information Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered
by this notification under a sale or lease until the defect or noncompliance is remedied. By
law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 1 of 40
 with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to
motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles
in their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
Dealers must ensure that every affected inventory vehicle has this campaign completed before
delivery to consumers.

The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized Audi dealer. 2018 Audi Group of America, Inc. and Audi Canada. All Rights Reserved.

December 2018 20BJ Page 2 of 40

 Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
 Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure.

Service Number 20BJ

Damage Code 0099

Parts Vendor Code 002

Claim Type Sold vehicle: 7 10

Unsold vehicle: 7 90

Causal Indicator Mark fuel filter flange* as causal part

Vehicle Wash/Loaner Do not claim wash/loaner under this action

Criteria I.D. 01

Replace fuel filter flange, install Protective Film.

Labor operation: 2031 55 99 150 T.U.

Quantity Part Number Description

1.00 8R0919679C Fuel Filter Flange*
1.00 1J0919133B Seal Ring
1.00 8E0201263G Quick Coupling Piece Cap
2.00 8E5886373 Grommet
1.00 8R0863385 Protective Film

-and ONLY if damage to wire harness seal is present-

Repair wire harness connector.

Labor operation: 2031 20 99 up to 100 T.U.

Quantity Part Number Part Description

As Required Per ETKA Connector

As Required Per ETKA Wires
As Required Per ETKA Connector Seal
Continue to next page

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 3 of 40
 Criteria I.D. 02

Replace fuel filter flange, install Protective Film.

Labor operation: 2031 56 99 150 T.U.

Quantity Part Number Description

1.00 7L8919679 Fuel Filter Flange*
1.00 1J0919133B Seal Ring
1.00 8R0863385 Protective Film
4.00 N 90965001 Socket Head Bolt
1.00 N 91040702 Socket Head Bolt

-and ONLY if damage to wire harness seal is present-

Repair wire harness connector.

Labor operation: 2031 20 99 up to 100 T.U.

Quantity Part Number Part Description

As Required Per ETKA Connector

As Required Per ETKA Wires
As Required Per ETKA Connector Seal

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 4 of 40
 Customer Letter Example (USA)

<MONTH YEAR>

<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <VIN>
NHTSA: 18V818
Subject: Safety Recall 20BJ – Fuel Pump Flange
Certain 2007-2012 MY Audi Q7 and 2009-2012 Audi Q5 Vehicles

Dear Audi Owner,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a
defect, which relates to motor vehicle safety, exists in certain 2007-2012 MY Audi Q7 and 2009-2012 Audi Q5 vehicles.
Our records show that you are the owner of a vehicle affected by this action.
What is the issue? The affected vehicles were included/repaired in an earlier safety recall, Audi Safety Recall
code 20W9 (NHTSA 16V-660). Under that safety recall, the fuel pump flange had been
inspected and was found to have minor cracks (but no fuel leak), and butyl tape was
applied to the fuel pump flange as an interim repair. The butyl tape repair may not fully
prevent a future fuel leak at the fuel pump flange in these vehicles. Leaking fuel, in the
presence of an ignition source, may result in a fire.
What will we do? To correct this defect, your authorized Audi dealer will replace the fuel pump flange and
install butyl tape on top of the new flange to protect it from outside contamination. This
work will take about two hours to complete and will be performed for you free of charge.
What should you do? Please contact your authorized Audi dealer without delay to schedule this recall repair. For
your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to
locate a dealer near you and schedule this service.
Precautions you If you smell fuel in the vehicle, immediately contact the nearest authorized Audi dealer in order
should take to have your vehicle inspected.
Lease vehicles and If you are the lessor and registered owner of the vehicle identified in this action, the law requires
address changes you to forward this letter immediately via first-class mail to the lessee within ten (10) days of
receipt. If you have changed your address or sold the vehicle, please fill out the enclosed
prepaid Owner Reply card and mail it to us so we can update our records.
Reimbursement of If you have previously paid for repairs relating to the condition described in this letter, the
Expenses enclosed form explains how to request reimbursement. We would be pleased to review your
reimbursement request.
Can we assist you If your authorized Audi dealer fails or is unable to complete this work free of charge within a
further? reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our
“Contact Us” page at www.audiusa.com.
Checking your vehicle To check your vehicle’s eligibility for repair under this or any other recall/service campaign,
for open Recalls and please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your
Service Campaigns Vehicle Identification Number (VIN).

If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-
888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety
and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 5 of 40
 Customer Letter Example (CANADA)

<MONTH YEAR>

<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <VIN>
Subject: Safety Recall 20BJ – Fuel Pump Flange
Certain 2007-2012 MY Audi Q7 and 2009-2012 Audi Q5 Vehicles

Dear Audi Owner,

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. Audi has decided
that a defect, which relates to motor vehicle safety, exists in certain 2007-2012 MY Audi Q7 and 2009-2012 Audi Q5
vehicles. Our records show that you are the owner of a vehicle affected by this action.
What is the issue? The affected vehicles were included/repaired in an earlier safety recall, Audi Safety Recall
code 20W9 (TC 2016-443). Under that safety recall, the fuel pump flange had been
inspected and was found to have minor cracks (but no fuel leak), and butyl tape was
applied to the fuel pump flange as an interim repair. The butyl tape repair may not fully
prevent a future fuel leak at the fuel pump flange in these vehicles. Leaking fuel, in the
presence of an ignition source, may result in a fire.
What will we do? To correct this defect, your authorized Audi dealer will replace the fuel pump flange and
install butyl tape on top of the new flange to protect it from outside contamination. This
work will take about two hours to complete and will be performed for you free of charge.
What should you do? Please contact your authorized Audi dealer without delay to schedule this recall repair.
Precautions you If you smell fuel in the vehicle, immediately contact the nearest authorized Audi dealer in order
should take to have your vehicle inspected.
Lease vehicles and If you are the lessor and registered owner of the vehicle identified in this action, the law
address changes requires you to forward this letter immediately via first-class mail to the lessee within ten
(10) days of receipt. If you have changed your address or sold the vehicle, please fill out
the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Reimbursement of If you have previously paid for repairs relating to the condition described in this letter, the
Expenses enclosed form explains how to request reimbursement. We would be pleased to review
your reimbursement request.
Can we assist you If your authorized Audi dealer fails or is unable to complete this work free of charge within
further? a reasonable time, please contact Audi Customer Relations Monday through Friday from
8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at
www.audi.ca.

We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your
safety and continued satisfaction with your vehicle.
Sincerely,
Audi Customer Protection

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 6 of 40
 Campaign Work Procedure 20BJ Safety Recall

Repair Overview

• Replace Fuel Filter Flange and install

Protective Film.

Required Parts

Criteria (model) Quantity Part Number Part Description

1 8R0.919.679.C Fuel Filter with Flange
1 1J0.919.133.B Seal Ring

01 (Q5) 1 8R0.863.385 Protective Film

1 8E0.201.263.G Quick Coupling Piece Cap

2 8E5.886.373 Seat Grommet

1 7L8.919.679 Fuel Filter with Flange

1 1J0.919.133.B Seal Ring

02 (Q7) 1 8R0.863.385 Protective Film

4 N 909.650.01 Socket Head Bolt

1 N 910.407.02 Socket Head Bolt

NOTE

The specified part numbers reflect the status at the start of this recall. Interim updates made in ETKA can cause a
listed part number to become unavailable. In this case, the new part number specified in ETKA should be used.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 7 of 40
 Required Tools

Fuel Extraction - Adapter

Fuel Extracting Device
Set
-VAS5190A-
VAS5190/10
(or equivalent)
(or equivalent)

Wrench - Fuel Sending Pry Lever

Unit -80-200-
-T10202- (or equivalent)

Trim Removal Wedge

Safety Gloves and Safety
-3409-
Goggles
(or equivalent)

Torque Wrench
(40 – 200 Nm)
-1332-
(or equivalent)

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 8 of 40
 Repair Instruction

Section A - Check for Previous Repair

• Enter the VIN in Elsa and proceed to the

“Campaign/Action” screen.

TIP

On the date of repair, print this screen and keep a copy

with the repair order.

• Confirm the Campaign/Action is open <arrow 1>.

If the status is closed, no further work is required.

• Note the Applicable Criteria ID <arrow 2> for use

in determining the correct work to be done and
corresponding parts associated.

Continue to Section B for Audi Q5 (Criteria 01).

Continue to Section C for Audi Q7 (Criteria 02).

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 9 of 40
 WARNING

Risk of injury. Refer to “Warning and Safety Precautions”, found in Appendix A at the end of this document.

NOTE

• Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.
• This procedure must be read in its entirety prior to performing the repair.
• Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.
• Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
• When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate
inside the shop to avoid temperature-related component damage/breakage.

Section B – Repair Procedure for Q5 (Criteria 01)

Verify fuel level:

• Check the vehicle fuel level displayed on the
instrument cluster <A>.
• Record the vehicle fuel level on the repair
order.

NOTE
If the fuel level in the vehicle is at or below ¼ tank,
then it is possible to perform all operations in this
bulletin without extracting any fuel using the Fuel
Extracting Device -VAS5190A-. Record the fuel
level before continuing on to battery disconnection.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 10 of 40
 Disconnect battery ground cable:
• Access the battery.
• Open the cover <1> over the battery negative
terminal.
• Loosen the nut several turns, remove and
isolate the battery ground cable terminal
<arrow> from the battery pole.

NOTE
• The battery must be disconnected before
removing fuel from the vehicle. If fuel
removal is required and the battery is not
disconnected, it is possible to experience
fuel level sender errors upon completion of
this campaign.
• Consequential diagnosis or damage
resulting from failure to disconnect the
battery is not covered under this campaign.

Remove right (passenger side) rear seat cushion

and seat frame:
• Lift up on the seat cushion <A> until the
cushion frame <2> releases from the
grommets <3>.
• Disconnect the seat heating electrical
connector (if equipped).

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 11 of 40
 • Remove the four right rear seat frame bolts
<1, 2, 3, and 4> using hand tools.

Disconnect seat adjustment cable (if equipped):

• Slide the seat frame forward and unclip the
seat frame adjustment cable from the
threaded tab <A>.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 12 of 40
 • Flip the seat frame up to gain access to the
seat frame adjustment cable connector.
• Unclip the seat frame adjustment cable
connector <A> from the seat frame.

• Open the seat frame adjustment cable

connector cover <A> using a small
screwdriver or pick tool.
• Remove the cable from the adjustment cable
cover and disconnect at the junction <B>.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 13 of 40
 • Remove the right rear seat frame from the
vehicle.

Replace fuel filter flange and apply protective film:

• Remove screws <arrows>.
• Remove fuel pump flange cover <1>.

NOTE
• Do not use pliers or other tools on any of the
fuel line connectors or damage to the
connectors may occur.
• Damage to the fuel line connectors due to
improper removal/installation may cause a
connector to not fasten securely upon
reinstallation, causing a leak.
• A damaged fuel line connector requires
replacement of the fuel line.
• Consequential damage any fuel line
connectors due to improper
removal/installation is not covered under
this campaign.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 14 of 40
 • Clean and/or vacuum the area around the fuel
pump opening to ensure no debris falls into
the fuel tank during the repair.
• Release the lock and disconnect the electrical
connector <1>.

CAUTION
Proper safety equipment is required. Wear safety
goggles and protective gloves when working with
gasoline, or any other fuel.

TIP
Due to clearance issues between the locking tab
and the body of flange, a small pick tool can be used
to aid in removal of the connector.

• If the fuel filter flange is leaking fuel at the time

of this repair, inspect the wiring harness
connector carefully for damage due to fuel
wicking into the weather pack seals.
• If damage to the weather pack seal and/or
wiring harness is discovered, repair the wiring
harness connector, wiring, and weather pack
seals before reconnecting the connector to
the fuel filter flange.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 15 of 40
 • Drain fuel down to approximately ¼ of a tank
using Fuel Extraction Unit -VAS5190A-, if
necessary.

NOTE
Accurately record the amount of fuel in liters
removed from the vehicle using the sightglass
measurement viewport on the side of the
-VAS5190A- Fuel Extraction Unit. It is required to
return to the fuel tank precisely the amount of fuel
removed from the fuel tank. Failure to do so may
result in fuel sending unit faults.

WARNING
There is a risk of fuel leaking out from the filled fuel
filter flange. Lay cloths, rags, or other absorbent
material around the fuel filter flange opening to
catch the leaking fuel.

CAUTION
Dispose of all absorbent material contaminated with
gasoline or any other fuel in accordance with Local
and Federal guidelines.

• Using special tool -T10202-, remove the fuel

pump flange lock ring by turning
counterclockwise.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 16 of 40
 • If necessary, extract the fuel through the
opening for the fuel delivery unit until the fuel
has been reduced to a level that allows
contact with the suction jet pump without
submerging the hands in fuel.
o Pull the fuel filter flange slightly out of
the fuel tank and slide the
-VAS5190A- into the fuel tank
through the gap between the sealing
flange and the installation opening.

CAUTION
The fuel should be drained as to avoid submerging
hands or fingers in fuel. In cold temperatures, fuel
remains liquid well below the freezing point of water.
In cold climates the fuel in the tank could be cold
enough to cause injury if the hands or fingers are
submerged, even when wearing gloves.

NOTE
Accurately record the amount of fuel in liters
removed from the vehicle using the sightglass
measurement viewport on the side of the
-VAS 5190- Fuel Extraction Unit. It is required to
return to the fuel tank precisely the amount of fuel
removed from the fuel tank. Failure to do so may
result in fuel sending unit faults.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 17 of 40
 • Pull the fuel filter flange <2> out of the fuel
tank slightly and remove the seal <1>.
• Move the fuel filter flange toward the right side
of the vehicle, reach into the fuel tank through
the gap between the flange and the opening
and carefully guide the fuel line <3> out of the
fuel tank.
• Remove the fuel filter flange <2> from the
opening in the fuel tank and set it to the side
with the lines still connected.

• Reach through the opening in the fuel tank

and unlock the suction jet pump <arrows>.
• Pull suction jet pump <2> carefully upward
with suction jet pipe <1> still connected.
• Disconnect suction jet pipe <1> from suction
jet pump by pressing release button between
the finger and thumb, pushing in on the
connector, and then pulling off. Do not use
pliers or other tools to disengage the
connector or damage to the connector can
occur.
• Remove the suction jet pump.
• Reach through the opening in the fuel tank
and carefully remove the fuel delivery unit <3>
being careful not to damage or bend the fuel
sending unit floater arm.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 18 of 40
 NOTE
Be careful not to bend the floater arm on the Fuel
Level Sensor <3> when removing the fuel delivery
unit <1>.

• Prepare the new fuel filter flange assembly for

installation onto the fuel delivery unit.
• Remove the fuel filter flange assembly from
the top of the fuel delivery unit, and install the
new fuel filter flange.

Part Number Part Description

8R0.919.679.C Fuel Filter Flange
1J0.919.133.B Seal Ring

NOTE
Be sure to connect the ground wire <1> to the fuel
delivery unit <arrows> before continuing. Take care
that during installation of the new fuel delivery unit
assembly that the ground wire <1> is not damaged.

• Make sure the fuel hoses and wires are routed

correctly as shown in the illustration.
• The fuel supply line must be routed in front of
the guide pipe.
• The suction jet pipe must be routed behind the
guide pipe.
• Insert the guide tube and the sealing flange
into the guide holes of the fuel delivery unit.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 19 of 40
 • Carefully reinsert the fuel delivery unit <1>
into the fuel tank.
• Reach through the opening in the fuel tank
and properly align the suction jet pump <2>.

NOTE
• Be careful not to bend the floater arm <3>
on the Fuel Level Sensor <1> when
reinstalling the fuel delivery unit <2>.
• Route the floater arm <3> carefully into the
baffle in the fuel tank.
• Make sure all fuel lines inside the fuel tank
are routed correctly and do not interfere
with the travel of the fuel sending unit floater
arm <3>.

• Arrow denotes the front of the vehicle.

• Attach the suction jet pump to the fuel delivery
unit. To do this, reach into the fuel tank
through the opening and press down until you
hear an audible click.
• Suction jet pump must engage audibly.
• Make sure the suction jet pipe and the suction
jet pump are securely locked in place.

• Pay attention to the installation position of the

Fuel Level Sensor Float.

NOTE
The floater arm of the Fuel Level Sensor must point
toward the right side of the vehicle through the
opening in the fuel tank baffle.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 20 of 40
 • Note the correct positioning of the fuel level
sensor float.

• Note the proper routing of the suction jet pipe.

The suction jet pipe should be directed
forward through the opening in the fuel tank
baffle.

• Note the proper routing of the vent pipe

<circle>.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 21 of 40
 • Reconnect the fuel pump connector to the fuel
filter flange.

• Move the fuel filter flange <2> toward the

center of the vehicle and insert the fuel filter
flange <2> and fuel line <3> into the fuel tank.
• Carefully install the fuel line <3>.
• Install the new filter flange seal dry <1>. Do
not lubricate the seal.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 22 of 40
 • Move the fuel pump flange into the installation
position.

NOTE
The tab <2> on the sealing flange faces toward the
rear of the vehicle and must be between the tabs
<1> and <3> on the fuel tank.

• Tighten the locking ring using the Fuel

Sending Unit Wrench -T10202-. Torque the
locking flange to 110 Nm.

• Connect the fuel line <2>.

• Install new quick coupling piece cap onto
connection <1>.

Part Number Part Description

8E0.201.263.G Quick Coupling Piece Cap

• Push the connections into the fuel filter flange

until you hear an audible click, then pull gently
on the fuel line connector and cap to verify the
connection to the fuel filter flange.

NOTE
The fuel heater line is not applicable on most
vehicles. You must install the quick coupling piece
cap onto the nipple located at the fuel heater line
connection <1> if the fuel heating line is not
applicable, or you will develop a fuel leak.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 23 of 40
 • Reinstall the electrical connector <1> and
engage connector lock.
• Pull gently on the connector to verify
connection to the fuel filter flange.

• Apply protective film as shown. Start

application from the center and work the
protective film towards the outside edges of
the fuel filter flange taking care to eliminate air
gaps or bubbles under the film.
• Use care when applying protective film so that
no dust or dirt comes in contact with the
adhesion side of the film.

NOTE
The fuel filter flange must be fully installed (with the
locking ring in place) when the protective film is
applied to ensure that part of the protective film
does not get trapped between the top section of the
fuel pump flange and the locking ring.

Part Number Part Description

8R0.863.385 Protective Film

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 24 of 40
 • Dispense recovered fuel contained in the
-VAS5190A- Fuel Extracting Device back into
the vehicle fuel tank.

CAUTION
Refer to the previously recorded fuel measurement
obtained from the -VAS5190A- Fuel Extraction Unit
sightglass. Be certain to refill the vehicle fuel tank
with the same amount of fuel that was originally
extracted from the vehicle or fuel sending unit faults
may occur.

• Reinstall the fuel pump cover <1> by installing

and tightening the three screws <arrows>.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 25 of 40
 Reinstall seat frame and seat bench:
• Reinstall the seat frame.

TIP
• Start bolt <1> by hand first.
• The bolt holes in the seat frame for the
other three bolts are elongated. Bolt hole
<1> is not elongated. This will reduce
any chance of cross threading a bolt.
• Torque the seat frame mounting bolts <1, 2,
3, and 4> to 50 Nm.

CAUTION
Replace the mounting grommets <5> each time the
bench seat is removed. Do not reuse the
grommets.

• Remove the mounting grommets <5> from the

chassis, or the seat frame hooks <4>. The
grommets will sometimes adhere to the seat
frame during removal.
• Check the seat frame and chassis floor near
the mounting plates for any deformation, and
align it if necessary.
• Insert new mounting grommets into the
chassis in the position shown <5>.
Part Number Part Description

8E5.886.373 Seat Grommet

• Verify proper alignment of the seat frame

hooks <4> into the grommets <5>.
• Press the mounting hooks <4> into the
grommets <5> until you hear them click into
place.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 26 of 40
 Connect battery ground:
• Disconnect the connector <2> from the
Battery Monitoring Control Module -J367-
<3>.
• Connect the battery ground cable terminal by
hand to the battery negative terminal and
tighten the nut <1> to 5 Nm.
• Reconnect the connector to the Battery
Monitoring Control Module -J367- <3>.

Verify fuel level:

• Turn on the ignition.
• Cycle the ignition four to five times to prime
the fuel system and verify there are no DTCs
present and no warning lamps illuminated.
• Start the vehicle to verify fuel system
functionality. Make sure to check for any fuel
leaks before delivering the vehicle to the
customer.
• Check the vehicle fuel level displayed on the
instrument cluster <A>.
• Refer to the vehicle fuel level on the repair
order and verify the proper operation of the
fuel level sensor, and that the correct amount
of fuel has been returned to the vehicle from
the Fuel Extracting Device -VAS5190A- (if
removed).
• Reset customer convenience basic settings
(i.e. one touch windows, clock, etc.).
Repair Complete - Continue to Section D.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 27 of 40
 Section C – Repair Procedure for Q7 (Criteria 02)

Record fuel level:

• Check the vehicle fuel level displayed on the
instrument cluster <1>.
• Record the vehicle fuel level on the repair
order.

NOTE
If the fuel level in the vehicle is at or below ½ tank,
then it is possible to perform all operations in this
bulletin without extracting any fuel using the Fuel
Extracting Device -VAS5190A-. Record the fuel
level before continuing on to battery disconnection.

Disconnect battery ground cable:

• Position driver's seat as far back as possible.
Use the entire seat adjustment range to do
this.
• Switch off the ignition.
• Reach under seat and release retaining clips
on back side of cover <1> in direction of
arrows <A>.
• Then remove cover in direction of arrow <B>
from driver's seat console.

• Pry cover <1> with Pry Lever -80-200- (or

equivalent) from floor covering.
• Raise floor covering <2> slightly in ground
wire area.
• Remove nut <3>, remove and isolate ground
wire <4> from ground point.

NOTE
• The battery must be disconnected before
removing fuel from the vehicle. If fuel
removal is required and the battery is not
disconnected, it is possible to experience
fuel level sender faults upon completion of
this campaign.
• Consequential diagnosis or damage
resulting from failure to disconnect the
battery is not covered under this campaign.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 28 of 40
 Remove left seat:
• Create photos or sketches of left rear under
seat wiring location securing and routing.
• Remove seat heating connectors <2> and
<3> (if equipped).

WARNING
Before handling airbag units (for example,
disconnecting electrical connector), the person
handling it must “discharge static electricity”. This
can be done by touching the door striker, for
example.
• Remove yellow airbag connector <1>.

• Remove seat rail cover trim <1> using Trim

Removal Wedge -3409- (or equivalent).
• Pry seat rail cover <1> at sides out of frame
<2>.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 29 of 40
 • Remove the seat rail stop bolts <2> (if
required).

TIP
• The removal of the seat rail stop bolts will
allow the seat frame to slide forward
enough to gain access to the rear seat
frame mounting bolts if the vehicle is not
equipped with a third row entry assist
handle.
• If the vehicle is equipped with a third row
entry assist access handle on the rear of the
second row backrest, lift the third row entry
assist handle and fold the seat to the full
forward position to gain access to the rear
seat bolts.

• Remove the second row front seat frame bolts

<1A, 1B>.
• Slide the seat frame forward using the third
row entry assist handle (if equipped), or slide
the seat forward beyond the seat rail stop
bolts to gain clear access to and remove the
rear sear frame bolts <1C (x2) and 1D>.
• Lift seat frame assembly <3> out of the
vehicle.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 30 of 40
 Replace fuel filter flange and apply protective film:
• Fold the floor covering to the side in direction
of <arrow>.
• Remove screws <1> through <4> and remove
left locking flange cover.

• Drain fuel down to approximately ½ of a tank

using Fuel Extraction Unit -VAS5190A-, if
necessary.

CAUTION
The fuel should be drained as to avoid submerging
hands or fingers in fuel. In cold temperatures, fuel
remains liquid well below the freezing point of water.
In cold climates the fuel in the tank could be cold
enough to cause injury if the hands or fingers are
submerged, even when wearing gloves.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 31 of 40
 • If the fuel filter flange is leaking fuel at the time
of this repair, inspect the wiring harness
connector carefully for damage due to fuel
wicking into the weather pack seals.
• If damage to the weather pack seal and/or
wiring harness is discovered, repair the wiring
harness connector, wiring, and weather pack
seals before reconnecting the connector to
the fuel filter flange.

• Disconnect filter flange electrical connector

<1>.
• Remove the fuel tank vent line connector <2>
from the filter flange by squeezing the release
tab between the finger and thumb, pushing in
on the connector, and then pulling off.

NOTE
• Do not use pliers or other tools on the fuel
line connector or damage to the connector
may occur.
• Damage to the fuel line connector due to
improper removal/installation may cause
the connector to not fasten securely upon
reinstallation, causing a leak.
• A damaged fuel line connector requires
replacement of the fuel line.
• Consequential damage to the fuel line
connector due to improper
removal/installation is not covered under
this campaign.

WARNING
There is a risk of fuel leaking out from the filled fuel
filter flange. Lay cloths, rags, or other absorbent
material below to catch the leaking fuel.

CAUTION
Dispose of all absorbent material contaminated with
gasoline or any other fuel in accordance with Local
and Federal guidelines.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 32 of 40
 • Using Fuel Sending Unit wrench -T10202-,
remove the locking ring from the fuel filter
flange by turning counterclockwise.

• Disconnect fuel lines <1> and <2> from fuel

filter flange by squeezing the release tab
between the finger and thumb, pushing IN on
the connector, then pulling OFF.
• Disconnect electrical connector.
• Remove left locking flange with fuel filter
housing and seal.

• Install new fuel filter flange assembly into fuel

tank.
• Reconnect fuel lines and electrical connector.
• Install the new filter flange seal dry. Do not
lubricate the seal.

Part Number Part Description

7L8.919.679 Fuel Filter Flange
1J0.919.133.B Seal Ring

• The tab <2> on the fuel filter flange faces

toward the arrow marking and must lie
between tabs <1 and 3> on fuel tank.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 33 of 40
 • Reinstall the fuel filter flange locking ring by
turning clockwise. Torque the locking flange
to 110 Nm.

• Reconnect the fuel filter flange electrical

connector <1> and push into place until you
feel and hear the audible click.
• Reconnect the fuel tank vent line connector
<2> and push into place until you feel and
hear the audible click.

NOTE
After installation gently push, then pull, on both the
electrical connector and fuel vent line connector to
verify they are securely attached.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 34 of 40
 • Apply protective film as shown. Start
application from the center and work the
protective film towards the outside edges of
the fuel pump flange taking care to eliminate
air gaps or bubbles under the film.
• Use care when applying protective film so that
no dust or dirt comes in contact with the
adhesion side of the film.

NOTE
The fuel filter flange must be fully installed (with the
locking ring in place) when the protective film is
applied to ensure that part of the protective film
does not get trapped between the top section of the
fuel pump flange and the locking ring.

Part Number Part Description

8R0.863.385 Protective Film

• Reinstall left locking flange cover and reinstall

screws <1> through <4>.
• Fold the floor covering carpet closed to
conceal the locking flange cover.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 35 of 40
 • If fuel was removed due to replacement of the
fuel filter flange, dispense recovered fuel
contained in the -VAS5190A- Fuel Extracting
Device back into the vehicle fuel tank at this
time.

CAUTION
Refer to the previously recorded fuel measurement
obtained from the -VAS5190A- Fuel Extraction Unit
sightglass. Be certain to refill the vehicle fuel tank
with the same amount of fuel that was originally
extracted from the vehicle or fuel sending unit faults
may occur.

Install left seat:

• Reinstall seat frame assembly <3> into the
vehicle.
• Reinstall new seat frame bolts <1A, 1B, 1C
(x2), and 1D>. Tighten bolts to 50 Nm.

Part Number Part Description

N 909.650.01 Socket Head Bolt (x4)
N 910.407.02 Socket Head Bolt (x1)

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 36 of 40
 • Reinstall the seat rail stop bolts <2> (if
removed). Tighten the bolts to 20 Nm.
• Reinstall seat rail trim.
• Connect connectors, if equipped.
• Route and secure wiring according to photos
or sketches that were made.

Connect battery ground:

NOTE
• The connector for the Battery Monitoring
Control Module must be connected when
connecting the ground wire to the ground
point on vehicles with Battery Monitoring
Control Module -J367-.
• If the connector on the Battery Monitoring
Control Module -J367- comes loose when
connecting the battery, wait 30 seconds
before connecting it again.

• Reconnect battery ground.

• To connect, position ground wire terminal
clamp on ground point and tighten nut to 20
Nm.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 37 of 40
 • Reinstall battery cover assembly.

NOTE
After connecting the power supply, the ABS warning
lamp may illuminate.
This condition can be corrected by driving the
vehicle a short distance.

Verify fuel level:

• Turn on the ignition.
• Cycle the ignition four to five times to prime
the fuel system and verify there are no DTCs
present and no warning lamps illuminated.
• Start the vehicle to verify fuel system
functionality. Make sure to check for any fuel
leaks before delivering the vehicle to the
customer.
• Check the vehicle fuel level displayed on the
instrument cluster <1>.
• Refer to the vehicle fuel level on the repair
order and verify the proper operation of the
fuel level sensor.
• Reset customer convenience basic settings
(i.e. one touch windows, clock, etc.).
Repair Complete - Continue to section D.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 38 of 40
 Section D – Campaign Completion Stamp

• Once the campaign has been completed,

the technician should stamp the repair
order.
• Stamps are available for ordering through
the Compliance Label Ordering Portal.
• Proceed to Section E.

Item#: AUD4927ENG
-OR-

Item # AUD4927FRE

Section E - Parts Return/Disposal

Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
the Part Destruction and Core Disposition Report for Canada.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 39 of 40
 Appendix A – Warning and Safety Precautions

WARNING

Note the Following When Working on the Fuel System:

• There is a risk of injury because the fuel is under very high pressure.
• Fuel pressure in high pressure pipe can be up to 120 bar (1740 psi)! Always follow the safety precautions
when reducing the pressure in the high pressure area.
• The fuel supply line is under pressure. To prevent injuries and skin contact, wear protective goggles and
protective clothing. Wrap a clean cloth around the connection before loosening hose connections.
Remove the hose connection carefully to release the pressure.
• Fuel coming into contact with skin poses a health risk.
• Do not let fuel come in contact with bare skin. Wear fuel-resistant gloves.
• Leaking fuel poses a risk of burns.
• For safety reasons, switch off the current to the fuel pump before opening the fuel system. Otherwise, the
fuel pump will activate when the driver door is opened.
• Disconnect the power supply by removing the fuse for the Fuel Pump Control Module / fuel delivery unit,
or by disconnecting the battery.
• Danger of explosion due to cell phones. Keep cell phones out of reach in the work space area.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2018 Audi of America, Inc. and Audi Canada. All Rights Reserved.
December 2018 20BJ Page 40 of 40