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Management Principles: Bba 1 Fall 2020 Lesson 1

Managers spend the majority of their time in verbal communication, through which they gather information, identify issues, develop shared understandings, create plans, provide direction, assert authority, build relationships, and discuss workplace matters. Studies show managers allocate around two-thirds to three-quarters of their time to talking and listening activities. Managers fulfill key roles through these conversations, including obtaining information, monitoring ongoing activities, problem-solving, coordinating with others, and making decisions.

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Jawad Nadeem
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90 views15 pages

Management Principles: Bba 1 Fall 2020 Lesson 1

Managers spend the majority of their time in verbal communication, through which they gather information, identify issues, develop shared understandings, create plans, provide direction, assert authority, build relationships, and discuss workplace matters. Studies show managers allocate around two-thirds to three-quarters of their time to talking and listening activities. Managers fulfill key roles through these conversations, including obtaining information, monitoring ongoing activities, problem-solving, coordinating with others, and making decisions.

Uploaded by

Jawad Nadeem
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Management Principles

BBA 1
Fall 2020
Lesson 1
What Do Managers Do?

When managers are in action, they are talking and listening.


Studies on the nature of managerial work indicate that managers
spend about two-thirds to three-quarters of their time in verbal
activity.12 These verbal conversations, according to Eccles and
Nohria, are the means by which managers gather information, stay
on top of things, identify problems, negotiate shared meanings,
develop plans, put things in motion, give orders, assert authority,
develop relationships, and spread gossip.
The Roles Managers Play

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