. --STARTING   TI!
J
                           rJ   Which of these companies do you or would you like to work for?
                                1   a family-owned company
                                2   a multinational company
                                3   your own company (be self-employed)
                           I]   Can you name a company in each of these business sectors? Is there one
                                that you would like to work for?
                                •   Telecommunications/Media        •   Banking and finance   •   Food and drink
                                •                                   •   Transport             •   Retailing
                                    Engineering
                                •   Pharmaceuticals/Chemicals       •   Manufacturing         •   Another service industry
                                •   Construction                    •   IT/Electronics        •   Tourism
                           rJ   Complete the chart on the next page with the information in the box below.
      Describing                Then write sentences about the companies.
      companies                 EXAMPLE:   Cis-co Sys-temS" is- an American company Which s-upplies
                                           Internet e q uipment.
                                American Express container-ship operator fashion/retail Finnish
                                Japanese Korean Nokia oil and gas pharmaceuticals Toyota
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                                                                                                                          UNIT 2   ....     COMPANIES
                                Company                          Main activity                                            Nationality
                                Cisco Systems                    Internet-equipment supplier                              American
                                                                 Car manufacturer
                                lnditex                                                                                   Spanish
                                                                 Travel and financial services provider                   American
                                Roche                                                                                     Swiss
                                Samsung                          Electronic-goods maker
                                                                                                                                    8
                                                                 Telecommunications
                                Hapag-Lioyd                                                                               German
                                                                            10
                                Petro bras                                                                                Brazilian
                          I]    Complete the sentences below with the words and phrases in the box.
                                I head office market share net profit parent company
                                 share price        subsidiary        tuffle·o'er    workforce
                                1     The amount of money a company receives from sales in a particular period is
                                      called its :f:Y.rn�.v. er..
                                2     The money a company makes after taking away its costs and tax is its . . . . . . . . . . . .              .
                                3     A company which owns another company is called a . . . . . . . . . . . . .
                                4     The employees in a particular country or business are called the . . . . . . . . . . . .          .
                                5 The percentage of sales a company has in a particular market is its . . . . . . . . . . . .               .
                                6 The main building or location of a large organisation is its . . .. . ... . . . . .
                                7     The cost of a company's shares is its . . . . . . . . . . . .   .
                                8 A company which is more than 50% owned by another company is called a . . . . . . . . . . . .                     .
                          II    Complete this extract from a company report with appropriate words or
                                phrases from the box in Exercise B.
                                    Financial performance
                                    I am pleased to say the. P.�r.�0t. ���-P.'?.0Y..1 has continued its excellent performance. We
                                    are changing, growing and doing well at a difficult time for the industry.............2 was
                                    €57 .2 million. an increase or 15% on last year, and ............'1 rose by 5% to €6.4 million.
                                                                                                                       '
                                    We are a highly competitive business. We have increased our ...... ...... ' to 20%.
                                    Consequently, our . . . ... . . ... _s has risen and is now at an all-time hi g h or €9.6.
                                     Increased production and strong demand have had a positive effect on our cash now, so
                                    we arc able to finance a number or new projects. We have successfully moved to our new
                                    . .. . . . . . . . . .6 in central London. We are now planning to start full production at the recently
                                    opened Spanish . .. . .. . . . . .7 in October.
                                                                  .
                                    Finally. thanks once again to our loyal and dedicated ... .           .   . .. . 8• Our employees wi l l
                                                                                                              .   .   .
                                    always be our most valuable asset.
                          liJ   '4»> CD1.17 listen to the CEO reading from the company report and check your
                                answers to Exercise C.
See the DVD-ROM       �   D     Now talk in the same way about your own company or one you know well.
for the i-Giossary.   W         Which other companies in your country are doing well I not doing well at
                                the moment?
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UNIT 2   ,.   .. COMPANIES
               LISTENING .:   l3    �l» CD1.18 Listen to the first part of an interview with Susan Barratt, the Chief
     A successful                   Executive Officer of Nature's Way Foods, and correct the six mistakes i n this
        company                     paragraph.
                                    Nature's Way Foods is a drinks-manufacturing company based on the east coast of Ireland.
                                    They put chilled product, the majority of which is milk and cheese, into various types of
                                    packaging for the major retailers and various food-service companies in Ireland.
                              IIJ   �l» C01.19 Listen to the second part, where Susan talks about the reasons
                                    for the company's success, and complete these notes with one word in
                                    each gap.
                                    First reason for success: the                                      . . . .    .   . . . . ...   1
                                    •    Health - desire to eat healthy .                                                 . . . . . . .    ..     2
                                                                                                                                                . .
Susan Barratt
                                    •    Convenience -                 . . . . . . . . . . . .    3   -poor
                                    •    Sustainability - low level of food .                                                   .       . . . . . . . . .    •
                                    •    Indulgence - diet Monday to Friday, but have several pieces of cake on Friday night
                                    Second reason for success: the way they                                                                     . . .    . .
                                                                                                                                                           ..    . . . . .5     the business
                                    •    High-                     6 business
                                               . . . . . . . . . ...
                                    •    Produce hundreds of                           . . . . . . . . . . . .           7   of units
                                    •    Need to be very                  . . . . . . . . . . . .      6    in the way they produce them
                                    •    I nvested heavily in                     . . . . .   .   . . .    .   .. 9    and processes
                              II    �l» co1.20 Listen to the third part and answer these questions.
                                    1    What two things has Susan enjoyed the most when running a company?
                                    2    What does she not enjoy about running a company?
                              m     �)» (01.21 Listen to the final part and complete this extract.
                                    I've learned a lot of lessons from the companies I've worked for. I think the key thing
                                    is that you have to make sure your       .   .1 in the organisation are engaged with the . . . . .      . . . . .
  Watch the                         organisation and have a clear .         2 of what that organisation is trying to .
                                                                                                            . .            . ?.
                                                                                                                      . . . . . . . . .                                                        . . . . . . . .   .
  interview on
                                    If you can get that clarity of .    .• and         5 from the people within the
                                                                                                   .       . . . . . . . . .                          . . . . . . . . . . . .
  the DVD-ROM.
                                    organisation, then that will help move the business forward in itself.
                              II    Discuss this question in pairs.
                                    Would you like to run your own company? Why? I Why not?
                              fJ    'Companies should be owned by their employees.' Discuss.
      Two different
     organ isations           IIJ   Work in pairs. As you read, make a note of the key points about your
                                    company in the chart below.
                                    Student A: Read Article 1 on the opposite page.
                                    Student B: Read Article 2 on the opposite page.
                                        Tata                                                                                                             john Lewis
                                        India1S' bigge>t company                                                                                          Owned by it> employee>
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Article 1                                                                                                                            UNIT 2 �� COMPANIES
                                                                                                                                                    FT
           India: Tata's search for a new CEO
           by Joe Leahy in Mumbai
          Mr Tata , Chairman of India's biggest                    At risk is more than the future of          Js    over a group as complex as Tata. i t
          company, is expected to retire - yet                 the Tata Group, though this is very                   would be disastrous," says a banker
          again - in two years . But this time            20   important to the national economy.                    who knows the company.
          things look d i ffere n t . The group                With its I 00 subsidiaries - includjng                   However. some critics argue that
       5  appears ready to move on, formally                   [ndia's biggest private-sector steel                  introducing professionals would help
          announcing last month that it has set                company, its biggest i n formation             -10   to break down a reputation for weak
          up a special committee to look for a                 technology outsourcing company                        management i n large, family-run
          new CEO.                                        25   and its biggest automotive producer                   companies.
             I nstead of simply choosing the                   - i t is also the country's first true
       10 most obvious successor, the group                    multinational, with 65 per cent of its
          has said it will consider all candidates             $7 1 bn in revenue generated overseas.
          for India's biggest corporate job. I n a                 Analysts question whether Tata
          country where companies are often               30   can create an example for corporate
          controlled by influential families, the              I n d i a of orderly transition from
       15 idea of an outsider, particularly a                  fam i l y leadership to professional
          foreigner, controlling a group ofTata 's             management. "There's a feeling i f an
          size and reputation is revolutionary.                outsider, especially a foreigner, took
Article 2
       Is J o h n Lewis the best company i n B rita i n to work for?
       by Jon Henley
       It is owned by its employees - orpartners     20   by someone who really knows what
       - who have a say in how it is run and              they ' re t a l k i n g about a n d , most
       receive a share of the projlts. Surelv             unusually of all. is eager to help.
       this is the way every organis{//ion                     U n l ike other high-street names,
 5     should be ntn?                                     John Lewis is owned by its employees.
          lt's just before opening t i me on         25   each of whom has a say in its running
       bonus day at John Lewis and. boy. arc              and a share i n its profits. This is
       we excited. Up and down the country,               Britain's largest example of worker
       the 69 ,000 people who work for the                co-owners h i p . Its purpose is ''the
  10   nation's favourite retailer arc gathered,          happiness of all its members. through
       impat ien t . A specially chosen staff        30   t h e i r wort h w h i l e and s a t i s fy i ng
       member opens an envelope and reads                 employment in a successful business''.
       out a number. Fifteen per cent. It's the                ''11 's a good company to work for."                   A veteran of five years, K i rsty
       percentage of their salary that each               says Pedro. a Waitrose* chef. "I didn't            o�o   Reilly. in womenswear, speaks of the
  IS   John Lewis employee takes home as                  realise how good u n t i l I j o i n e d . "             "passion and commitment" that come
       that year's bonus.                            35   Employer-employee relations at John                      from "being engaged. because you
          H a product is on sale in a John                Lewis. says Nicola McRoberts, '·arc                      have a shared interest in making sure i t
       Lewis store, you know you can trust it.            completely different. They want you to                   works, for you and for the people you
       Plus you can be sure you ' l l be served           be happy."                                         45    work with."
                                          *A supermarket chain, part of the John Lewis group                                   adapted from the Guardian
                                  II      After reading, ask your partner what they have learned about Tata I
                                          John Lewis. Add the new i nformation to your chart i n Exercise B.
                                  liJ     Compare and contrast the two companies.
                                          EXAMPLE:         Tata i> a, I,dia, compa ,y, bvt JoJ,, LeWiS' i> a f3ritiS'h compa,y.
                                  D        Discuss these questions.
                                           1   What are the good and bad points of bringing in someone from outside to run
                                               a family·owned business?
                                          2    Do you know of any company like john Lewis in your country? If so, how successful is it?
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UNIT 2   H   COMPANIES
 LANGUAGE REVIEW .            Complete the rules below with these phrases.
 Present sim ple              a) faetualiflferfflatiefl
    and present               b) future arrangements
     continuous               c) routine activities and habits
                              d) temporary situations
                              We use the present simple to:
                              •  give f�.�.t��l. i!1f!'r.'Y:l.�.ti�l).1
                                 Tata produces cars.
                              •    talk about . . . . . . . . . . . ?
                                   I usually arrive at the office at eight o'clock.
                              Some verbs are almost always used in the present simple rather than the present
                              continuous, for example like, want, know, need.
                              We use the present continuous to:
                              •  describe . . . . . . . . . ?   .                           .
                                 She's staying in Mumbai till the end of the week.
                              •    talk about . . . . . . . . . _A                     .        .
                                   Whatare you doing on Tuesday afternoon?
                                                                                                                                                     c:J Grammar reference page 142
                         El   Complete these sentences with either the present simple or the present
                              continuous form of the verbs in brackets.
                              1    We normally . . . h�)� . .. (hold) our sales conference in Mumbai, but this year we
                                   . . .. . . . .. . ..
                                          (hold) it in Delhi.
                              2    Although we . . . . . . . . . . (use) our own sales representative at the moment, we generally
                                                                                            .       .
                                   . . . . . . . . . . . . (use) agents in China.
                              3    Tatsuo . . . . . . . . . . . (work) for a financial magazine. At the moment, he . . . . . . . . . . . (write)
                                                                            .                                                                                                 .
                                   an article on insider trading.
                              4    Usually our Sales Director . . . . . . . . . . . (deaO with important customers, but 1 . . . . . . . . . . . .
                                                                                                                   .
                                   (deaO with all enquiries while she is on holiday.
                              5 I      . . . . . . ..   . . . (come) from Poland, but at the moment 1 . . . . . . . . . . (live) in Germany.
                                                            .                                                                                              .    .
                              6 John Lewis . . . .                                     .   . . . . . . (want) to continue with expansion this year.
                                                                                            .
                         I]   Complete the job advertisement below with either the present simple
                              or the present continuous form of the verbs i n the box.
                              I   be      consider                                    employ            have        grow              look    need    offer    offer        prepare
                                                                                                              Sales Manager
                              • We         . . .   �rg .            .       . .   1   one of the largest                                      • We    . . . . . . . . . . .8 for people who
                                                                                                                                                       .
                              mobile-phone retailers in Europe.                                                                               are reliable , confident and
                              • We         .........                    .   . .2 independent and                                               enthusiastic. We            . . .   .. .
                                                                                                                                                                                     .    ....   .9
                                                                                                                                              experienced people who want
                              impartial advice on mobile phones.
                                                                                                                                              to work for an expanding
                              • We          . . . . . . . . 3 more than 800 stores
                                               .        .           .           .
                                                                                                                                              company.
                              in 10 countries, and we                                                    .   . . . . . . . .4 fast.
                                                                                                                  ..     .
                                                                                                                                              • We . . . . . . . . . . . .10 a competitive
                              • We . . . . . . . . . . . .5 over 3,000 workers.
                                                                                                                                              salary and private health
                              Currently, we                                           . . . . . . . . . .6 the next
                                                                                       .            .                        stage            insurance. We are willing to
                              in our development, and we                                                           . . . . . . . . . . . .7   reward staff with attractive
                              for major growth outside Europe.                                                                                performance-based bonuses.
                                                            Ring 020                                    7946       0008 for an information pack.
                         II   Work in pairs.
                              Student A: Turn to page 134.                                                                       Student B: Turn to page            136.
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                                                                                                                                         U N IT 2     H   COMPANIES
                     SKIL�         B       What sort of presentations have you given? How did you feel?
    Presenting your
          company                  IJ      ..ll) CD1.22 Listen to the beginning of a presentation by Robert Pullin, Director
                                           of Human Resources at DCV Fashions, and answer these questions.
                                           1        What is the main aim of the presenter?
                                           2        What kind of audience is he probably addressing?
                                   D       ,.ll) co1.22 Listen again and complete this paragraph .
                                           . . . . . . . . . . . .\ I'll give you some basic information about DCV Fashions . . . . . . . . . .2, I'll explain
                                                                                                                                          .   .   .
                                           why we've been so successful in the fashion industry .              . . . . ?, I'll tell you about our
                                                                                                                         . . . . . . .
                                           mission statement. This describes what we're all about, why we're in business. And
                                                   4, I'll explain how we communicate with people through our advertising
                                           . . . . . . . • . . . .
                                           and promotion.
                                   IJ      I n pairs, practise giving an introduction to your own company or one which
                                           you know well.
DCV Fashions                       IJ      ,.l)) CD1.23 Listen to the rest of the presentation. Work i n pairs and complete
                                           the information on the left. I f necessary, listen again.
Head office
Products
Turnover                           D       Number these phrases which introduce different sections of the presentation
(last year)
                                           in the order in which they appear.
Profits                                    a) Moving on now to our mission ...                   D
(last year)                                b) Finally, a word about ...                          D
Reasons for                                c) Thanks very much for listening ...                 D
success
Advertising
                                           d) OK, some basic facts ..            .
                                                                                                 D
and promotion                              e) What's the key to our success?                     D
                                   liJ     Choose one of these topics.
                                           •        Think about your company or a company you know. Study the Useful language
                                                    box below, and use the headings in the chart in Exercise E to help you prepare a
                                                    presentation about it.
                                           •        Use the facts provided on page 133 to make a presentation about Moda International
                                                    Fashion Group (MI FG).
                                           Work in pairs. Make your presentation and answer your partner's questions.
                                           Your audience is a group of young people from a fashion college.
    U S E F U L LANGUAGE
    INTRODUCING YOURSELF                                     OUTLINING THE PRESENTATION                     CHANGING TO A NEW SECTION
    Hello everyone, my name's                                First, I'll give you some basic                OF THE TALK
    Robert Pullin. I'm Director of Human                     information.                                   Moving on now to our mission.
    Resources at DCV Fashions.                               Next, I'll talk about our products.            OK/ Right. What about our
    Good morning, I'm Robert Pullin,                        Then, I'll discuss the reasons for              distribution system?
    Director of Human Resources,                            our success.
    DCV Fashions.
                                                             Finally, I'll tell you about our               ENDING THE PRESENTATION
                                                             advertising and marketing.                     Thanks very much for listening
    STATING YOUR AIM                                                                                        to my presentation.
    My purpose today is to talk                              INTRODUCING NEW IN FORMATION                   Thanks for coming to my talk.
    to you about our company.                                                                               Are there any questions?
                                                             Here are some basic facts.
    Today, I'd like to talk about our
                                                             Here are some key facts about
    new projects.
                                                             our company.
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