Short question:
1. What are communication skills?
2. Why are communication skills important?
3. What are the 3 different communication styles? Define all 3
4. What are the 3 different parts of communication
5. What are some speaking skills?
6. What are some listening skills?
7. What is nonverbal communication?
8. What are some tips for good communication?
9. principles of communication
10. What is the simple of act of transferring information from one place to another called?
11. What are the different types of the core communication skills?
12. What type of communication involves body language, gestures, dress, etc.?
13. What are some examples that are considered to be poor communication skills?
14. What is Informational Listening
15. What is Self-Reflexive Listening
16. What are the set of skills that are necessary for effective communication?
17. What are the barriers to effective interpersonal communication?
18. How do you become an engaged listener?
19. How do you improve assertiveness?
20. How do you facilitate communication?
21. What is Behaviours that support effective listening
22. What are the different types of communication?
23. What is focused interaction?
24. Differentiate between horizontal and vertical communication.
25. What is poor communication?
26. How are computers useful in developing communication skills?
27. What is meant by effective writing?
28. What is a role-play?
29. Give a short note on the different types of non-verbal communication.
30. What is Report Writing?
31. How does the eye contact play a vital role in Oral Communication?
Long question:
1. Write a dialogue between two friends discussing about their holiday plans.
2. Write a news report on a road accident you witnessed.
3. Write an essay on the advantages and disadvantages of technology in the field of
medicine.
4. What are the tips to be followed for delivering an effective presentation?
5. What are the different types of non-verbal communication?
6. What is the importance of body language in communication skills?
7. How are computers used in improving communication skills?
8. What are the main functions of non-verbal communication?
9. Explain social skills?
10. What are the different types of communication?
11. Differentiate between verbal and non-verbal communication
12. Discuss any five types of non-verbal communication.
13. How do gestures play a prominent role in non-verbal communication?
14. What is body language? Why should body language be effective in communication?
15. How do the computers aid the youth to enhance their communication skills in the
modern era?
16. What is meant by e-learning?
17. How can internet surfing be effectively used by the students?
18. Discuss a few important aspects of Group Discussion
19. Do facial expressions play an important role in both verbal and non-verbal
communication?
20. Expand CAI and discuss any two important aspects of CAI in current education.
21. How do mannerisms play an effective role in non-verbal communication?
22. What are the different types of non-verbal communication?
23. What is the importance of body language in communication skills?
24. How are computers used in improving communication skills?
25. What are the main functions of non-verbal communication?
1. ___ means communication without words.
a. Object communication
b. Written communication
c. Oral communication
d. Non- verbal communication
Ans: D
2. The person who transmits the message is called ___.
a. channel
b. sender
c. receiver
d. response
Ans: C
3. ___ aims at making people work together for the common good of the organization.
a. communication
b. conversation
c. combination
d. connection
Ans: A
4. at each stage in the process of communication, there is a possibility of interference which may
hinder the process. Such interference is known as ___.
a. sender
b. receiver
c. barrier
d. none of them
Ans: B
5. ___ describes all forms of human communication that are not verbal.
a. prosody
b.vocalics
c.haptics
d.para language
Ans: D
6. normally communication is ___, wherein the information or message is transferred from one
person to another.
a. impersonal
b. interpersonal
c. personal
d. important
Ans: C
7. A ___ connects the sender to the receiver.
a. Channel
b. Noise
c. Communication
d. feedback
Ans: A
8. The ___ in the usage of words may be a serious barrier to effective communication.
a. disturbance
b. discrimination
c. disorder
d. distortion
Ans: D
9. Most of us use ___ and ___ in addition to words when we speak.
a. words and gestures
b. gestures and body language
c. body language and posture
d. posture and eye gazing
Ans: B
10. ___ refers to pitch, loudness, duration, intonation and, tempo.
a. touches
b. prosody
c. gestures
d. haptics
Ans: C
11. In ___ main intention is to seek certain information which will be appreciated.
a. empathetic
b. comprehension
c. appreciative
d. therapeutic
Ans: D
12. Dialogic listening is also known as ___.
a. therapeutic
b. appreciative
c. relational
d. evaluative
Ans: B
13. ___ means looking quickly over a textbook to get a general superficial idea of the content.
a. scanning
b. extensive reading
c. skimming
d. intensive
Ans: B
14. ___ reading is ideal and helps comprehension
a. extensive
b. loud
c. intensive
d. silent
Ans: D
15. The second step in the SQ3R of reading is ___.
a. survey
b. question
c. read
d. review
Ans: C
16. While making a slide the number of words should be limited to a maximum of ___ per slide.
a. seven
b. nine
c. eight
d. ten
Ans: D
18. ___ is the full form of the abbreviation TQM.
a. team quality management
b. total quality management
c. total quality manager
d. total quality management
Ans: D
19. Communication that takes place between the members of an organization within itself is ___.
a. external
b. formal
c. informal
d. internal
Ans: D
20. Informal meetings mark the ___ of the problem.
a. immediately
b. immediacy
c. importance
d. improvement
Ans: C
21. ___ is sent to specific group of people whereas ___ may be meant for general public.
a. notice, memo
b. memo, circular
c. notice, circular
d. circular, notice
Ans: D
22. The problem with proofreading is that you will have to be good at ___ and ___.
a. spelling, punctuation
b. pronunciation, spelling
c. punctuation, pronunciation
d. paraphrasing, spelling
Ans: A
23. Every sentence has two essential parts a ___ and a ___.
a. clause, predicate
b. subject, phrase
c. predicate, subject
d. subject, clause
Ans: C
24. Oral communication ensures___ and ___.
a. fluency; speed
b. adequate attention; immediate response
c. speedy interaction; immediate response
d. speed; attention
Ans: B
25. Find out errors:
Either the manager or their subordinates failed in his duty.
a. either- neither, or- nor
b. their- his, his- their
c. failed- fails, subordinates- subordinate
e. the- a, in- for
Ans: B
26. As a means of communication, e-mails have features of the immediacy of both ___ and ___.
a. reading, receiving
b. writing, sending
c. calling, receiving
d. receiving, sending
Ans: D
27. Unclarified assumptions in communication can lead to ___ and ___.
a. premature evaluation, poor listening
b. lack of planning, physical barriers
c. information overload, selective perception
d. confusion, misunderstanding
Ans: D
28. A resume needs conceptualization of your ___ and___ all into one document.
a. objectives, experiences
b. projects, skills
c. accomplishments, experiences
d. skills, aims
Ans: C
29. The semantic markers used to express time relationship are:
a. next, after
b. after, consequently
c. hence, to summarize
d. while, because
Ans: A
30. ___ and ___ are acted as barriers to communication.
a. semantic distortions, lack of planning
b. sender, receiver
c. channel, message
d. feedback, sender
Ans: A
31. When a word that has a silent “e” at the end combines with an ending that starts a vowel, the
final “e” is ___, for example, the surprise gives you ___.
a. unchanged, surprising
b. dropped, surprising
c. deleted, surprising
d. changed, surprising
Ans: B
32. The primary goal of communication is to ___.
a. to create barriers
b. to create noises
c. to effect a change
d. none of these
Ans: C
