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Survey

The document outlines a survey regarding communication handling, including the volume of letters received daily, methods of logging communications, sources of communication, and response times based on a citizen charter. It also discusses the personnel involved in signing documents, the duration for signing, and the need for a document management system with features such as a central repository and digital signatures. Additionally, it includes a rating system for various functions of the document management system.

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Jaico Dictaan
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33 views2 pages

Survey

The document outlines a survey regarding communication handling, including the volume of letters received daily, methods of logging communications, sources of communication, and response times based on a citizen charter. It also discusses the personnel involved in signing documents, the duration for signing, and the need for a document management system with features such as a central repository and digital signatures. Additionally, it includes a rating system for various functions of the document management system.

Uploaded by

Jaico Dictaan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1.

Number of communication/letters received in a day


a. Less than 10
b. 11-30
c. 30-100
d. More than 100
2. Mode of recoding logbook
a. Logbook
b. Excel
3. Source of communication
a. Other offices / clients
b. Walk in / thru email
4. Based on citizen charter per office, how long should be a simple / technical communication be
responded
a. Less than an hour
b. Half day
c. A day
d. More than a day
5. How many personnel receives one communication for signing of document?
6. How long for signing of document?
7. Manually tracking of record
8. Thinking about the purpose of a document management system and e-signature rate each
function.

Not required Useful Needed Must have


Make available
only the
“released” or
current revision of
a document.
Have a central
repository for the
city government
of Baguio
document,
procedure and
prints.
Digital signature
Document
released/approval
process to
“release” a new
or revised
document.
Audit trail.
Document
archive.
Tracking of record
View history
record time and
date approve
Tracking record
which
department
long…..

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