ANPQP - 8D CONCERN & COUNTERMEASURE REPORT SUMMARY
R / N Project: Nissan Important Part Renault - CSR S 1 Doc. Ref. No./Ver. N/A
Nissan Doc Rev. Date: N/A
A B C OBD 2
R Doc. Origin Date: 4/24/2017
Supplier Name: Summit Polymers Inc Supplier Code: 4416 E-mail: ahernand@summitpolymers.com
Supplier Plant Name: Summit Plastics Silao Author: I. A. Muñoz Tel. No: 4721037900 Ext.176
Part Name: CTR VENT ASM-HSA, SILVER METALL Supplier Approval: Rosa Silva
Part No. & Issue Level: 687503YU1A Position: Quality Manager
Design Note No. / DEVO: N/A Date: 4/24/2017
1. Concern Details
Description (include photograph or sketch): Report No. N/A
Se detectan piezas con alto esfuerzo el lado Rank N/A
RH en el producto enviado a nuestro cliente 21/04/2017
Incident Date & Time
Calsonic Kansei. 13:00
Model L12F
Quantity Affected 172 Piezas
Affected Lot No's. N/A
Recurrence Y N x
2. Similar Part Consideration
Consider: Yes No Comment / Result
- Other models x CTR VENT ASM-HSM, SILVER METALL (687503YU0A)
- Generic parts X
- Other colours x
- Opposite hand X
- Front / Rear X
- Other (please state): X
3. Initial Analysis
Where should the non-conforming parts have been detected? Yes No Reason for non-detection
- During process / manufacture? X El operador cicla el 100% del material de acuerdo a su OIS.
- After manufacture (e.g. Final Inspection) X El auditor de calidad libera la corrida de produccion de acuerdo al Plan de control.
- Prior to dispatch X El inspector de Dock Audit inspecciona el material de acuerdo a la Ayuda visual
- Other (please state): X La piezas con alto esfuerzo fueron detectadas en CK.
4. Temporary Countermeasures - Immediate Action
What actions have been taken to prevent the delivery of reject parts to Renault / Nissan Plants?
Consider: Actions Taken Qty. OK Qty. NG % Effective
Ceritficacion del material de la linea 100% Se cicla el 100% del material. 606 0 100%
- Stores stock Se cicla el 100% del material. 576 0 100%
- Warehouse stock 100% inspected parts (resident at CK facilities) PIVA, Nissan A1, A2 2605 51 100%
- Service parts N/A
- Other (please state): N/A
Temporary Countermeasure Details:
Delivery Date for 1st OK parts after temporary countermeasure
4/26/2017
Delivery Reference for 1st OK parts after temporary
countermeasure Material Certificado 100%
Inspeccion de Material en proceso 100% por funcionamiento.
Marca de Garantia y punto
How are OK parts identified? verde de certificacion en el
contenedor
5. Final Analysis
5 WHY Analysis to identify root cause *Consider: Man, Material, Machine, Method, Who, Where When Why, How, Process settings, Rework, Maintenance etc. Attach extra detail sheets where
necessary
Why was the non conformity not
1 Why was the non conformity made? 2
detected?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Why?
Root Cause:
Responsibilit
Responsibility Responsibility Responsibility Responsibility
y
A. Hernandez
1 Department Department Department 1 Department Department
Calidad
6. Permanent Countermeasures
What actions have been taken to prevent the manufacture of reject parts in the future? *Consider: Error proofing, Testing, Process Control etc.
Actions Responsibility Department Timing
7. Countermeasure Confirmation
Have the countermeasures implemented been confirmed as effective?
Countermeasure Action Confirmation method
8. Follow-up Actions (Lessons Learned / Recurrence Prevention Activities)
Review the following documentation and update as a result of this concern. *Please attach relevant data, e.g. Dimensional Report, Capability study, Attribute data, Fault tree analysis etc.
Consider: Updated? (Y/N) Details Responsibility Department Timing
- DFMEA
- Drawing / CAD data
- Design / Development / QA Standards
- Special Characteristics & Key Features Diagram
- PFMEA
- Process Flow Chart
Copyright (C) Renault/NISSAN All Rights Reserved
- Control Plan / Chart
- In house Work / Inspection Instructions
- Gauges / MSA
- Sub-supplier Follow-up
Have the countermeasures taken been horizontally deployed to similar parts, processes and other plants?
Countermeasure Action Deployment? (Y/N) Details
Copyright (C) Renault/NISSAN All Rights Reserved
