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Introduction

Hilton Hotels Corporation owns and franchises over 2,000 hotels across the country and internationally. During the Covid-19 pandemic, Hilton created job placement programs and provided free rooms for medical staff while implementing new cleaning and social distancing standards to prepare for welcoming back guests.

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Adrien Agathe
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23 views2 pages

Introduction

Hilton Hotels Corporation owns and franchises over 2,000 hotels across the country and internationally. During the Covid-19 pandemic, Hilton created job placement programs and provided free rooms for medical staff while implementing new cleaning and social distancing standards to prepare for welcoming back guests.

Uploaded by

Adrien Agathe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Introduction

Hilton Hotels Corporation is a leading hospitality company that owns, manages, and

franchises over 2,000 hotels across the country. The company's international arm,

Conrad Hotels, has locations in Australia, England, Ireland, Egypt, Belgium, Turkey,

Hong Kong, and Singapore. Though publicly traded, the chain was for most of its

history led by members of the Hilton family from 1919, when founder Conrad Hilton

bought his first hotel. By the late 1940s, Hilton owned a worldwide chain of premium

hotels. In the 1960s, Hilton sold its international operations and concentrated on

management contracts and franchising. The company created innovative joint-venture

arrangements that became standard industry practice. It then entered what would

become a prime source of revenue for the company: casino-hotels. Covid-19 was a

unwelcome guest in the hospitality industry. Throughout Hilton’s 101-year history

never has the hospitality industry faced such a crisis. Thus, the company has

reluctantly come to do without much of its human resources. So Hilton created a

partnership with leading companies with job openings to aid its former employees

recover. In addition to the job placement program, Hilton demonstrated care for

furloughed and laid-off employees in other novel ways. From its creation, Hilton has

operated in times of crisis and tapped its network of partners, suppliers and team

members to provide hospitality and support to communities in need. Hilton has not

only come up with innovative ways to support displaced employees, but also

improvised in the way they serve the wider community by turning unoccupied rooms

into a vital resource during the crisis. Hilton in partnership with American Express

announced that they will offer rooms free of charge to medical staff fighting against

covid-19. Moreover, Hilton looks forward to welcome back clients again. But now it

has put a lot of emphasis on implementing more rigorous cleaning standards and
providing a cleaner stay for its guests. Hilton, in accordance to CDC and WHO

guidelines, requires its visitors to practise social distancing in public settings and wear

face coverings in all indoor public areas of the hotels. Besides, the group has activated

its regional and global response teams to provide around-the-clock assistance to its

hotels and are prepared to act swiftly should it be alerted to a case of coronavirus at

one of its properties.

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