Active Directory: Troubleshooting

WorkshopPLUS Duration: 4 days

Focus Area: Availability and Business Continuity Difficulty: 300-Advanced

Overview
Key Takeaways
This course provides participants with the skills required
Course Material
to understand and successfully troubleshoot Active
Directory (AD) problems, including AD-related critical • The dependencies of Active Directory on DNS, and how
services, DNS issues, logon failures, Active Directory to troubleshoot and diagnose DNS issues
replication failures, as well as DFSR related issues. There is • Recommendations and guidance on how to apply the
an optional module on troubleshooting domain controller
knowledge acquired to resolve real problems at the
performance. Students learn the tools used in Active
Directory troubleshooting to help them accelerate time to workplace
resolution. Hands-on Labs
This workshop contains level 300 content. Students are
• Most of the concepts covered above will be supported by
expected to already know Active Directory concepts.
hands-on labs and demos.
Students who do not have this knowledge might be
unsatisfied since this course does not teach core concepts, • Attendees have access to resources and labs for up to 6
except those needed specifically to understand months after workshop completion.
troubleshooting. Please review the student criteria
information (on the next page) and contact your Microsoft Agenda
Services representative to ensure that this workshop is Day 1
appropriate to the student’s experience and technical
• Introduction to Active Directory Troubleshooting
expertise.
• Troubleshooting Critical Services and Flexible Single
Master Scenarios
Objectives Day 2
This course: • Troubleshooting Active Directory Issues Related to DNS
• Introduces students to the Active Directory Critical
services. The module covers FSMO roles and key Day 3
troubleshooting scenarios
• Troubleshooting Active Directory Replication
• Explains why AD is reliant on DNS and covers what AD
administrators need to know about how AD uses DNS • Troubleshooting Client Logon and Authentication
including the symptoms, causes, and resolution to DNS
problems. Note: this workshop assumes the student is Day 4
already familiar with DNS.
• Focuses specifically on typical performance. To • Troubleshooting DFSR
reinforce learning, many common troubleshooting
scenarios are introduced and discussed in depth. • Troubleshooting Domain Controller Performance
Plan for four full days. Early departure on any day is not
recommended.
2020 © Microsoft Corporation. All rights reserved.
This data sheet is for informational purposes only.
MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY
 Course Details

Module 1: Introduction to Active Directory Module 5: Troubleshooting Active Directory Replication

Troubleshooting • Key components of a replication topology

• On-Premises Active Directory and the Future • Dependencies of Active Directory replication

• General approach to Active Directory troubleshooting • Troubleshooting scenarios

• Tools to resolve replication issue
Module 2: Troubleshooting Critical Services and
Flexible Single Master Scenarios Module 6: Troubleshooting DFSR

• Symptoms and diagnosis of issues • Overview of DFS

• Common tools and utilities to resolve issues • DFSN Terminology (DFS-N & DFS-R)
• SYSVOL and DFSN
Module 3: Troubleshooting Active Directory Issues • Troubleshooting DFSR
Related to DNS • DFSR Migration
• Active Directory’s dependencies on DNS
• Troubleshooting DCs registration of DNS records Module 7 (Optional, as time allows): Troubleshooting
• Troubleshooting DNS issues using Netlogon.dns file Domain Controller Performance
• Record registration and DC Locator based DNS queries • Common performance issues
• Designing DNS for Active Directory • Hardware components that play a major role in a DC's
performance
Module 4: Troubleshooting Client Logon and
Authentication

• Name resolution and secure channel issues

• Kerberos authentication issues
• NTLM authentication issues
• RODC and other authentication issues

Recommended Qualifications Hardware Requirements

Before attending this workshop, it is highly recommended • An Intel Core-i5-based PC
that you have:
• USB port
To ensure the high quality knowledge transfer students • Microsoft/Windows Live ID to connect to the virtual
expect from this 4-day workshop, class size is limited to a
maximum of 16 students who meet the following criteria: environment
• Senior or top-level IT staff possessing an in depth • 4 GB RAM
understanding of Windows Server up to 2019.
• Operating-environment infrastructure architects with a • 128 GB HDD
solid understanding of AD. • Windows 8.1 or later
• Windows Server 2012/2016/2019 Server administrators
with a solid understanding of AD. • Office 2013 Professional Plus
• Escalation support staff (top-tier only). • Internet access with at least 1 Mbps bandwidth per
student.

For more information

Contact your Microsoft Account Representative for further details.

2020 © Microsoft Corporation. All rights reserved.

This data sheet is for informational purposes only.
MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY