Induction Training program

An induction-training program is conducted mostly for new recruits before they start the job assigned to
them in the organization. An induction program is very necessary in order to familiarize the employees
with the work environment i.e. the people, the culture, the surroundings etc. so also introducing them to
the company policies, standards etc. and giving them all the help and guidance they require to perform
the job in the most comfortable, effective and efficient manner.

The induction process begins during the recruitment and selection phase when the employers first meet
the potential employees of the company. Here they can identify where the employees are lacking
behind and therefore can suggest additional training that is needed to be introduced in the induction
process. An induction program is also necessary for explaining to the employees the role they play in
the organization and what responsibilities they are required to fulfill and in what manner or procedure.
It is also essential for the employee to learn the hierarchy of the organization in order to know whom to
report to, whom to take orders from and who he/she is authorized to delegate work to.

During the induction program, the employees are assessed simultaneously and on its completion, the
feedback is given to each of the recruits. This evaluation done of the employees will help the
management know the weak and strong points of the employee and therefore the management can
suggest other options to help them improve.

Induction program will help the employees understand exactly what the company wants and does not
want out of them; it will help understand how things are done in the organization and what behavior
and attitudes are expected out of them.

The TIC sector

The Testing, Inspection and Certification (TIC) sector consists of conformity assessment bodies who
provide services ranging from auditing and inspection, to testing, verification, quality assurance and
certification. The sector consists of both in-house and outsourced services.

Due to this diversity it is very important for the company to establish a common base on which the
employees could establish contact with one another, be comfortable with the environment and gel well
with the existing employees of the company.
It is also essential for the employees to learn how to handle clients, customers and other etiquettes that
are important in performing the job effectively. There are other policies and procedures and standards
that a company requires their employees to follow and maintain. The new recruits need to be
familiarized with these policies and standards therefore an induction training program is very essential
in the hospitality industry.

So also employees need to be given training, instruction, guidance, supervision and information about
the health and safety precautions that should be followed by every employee. This should also be
undertaken in the induction process.

Induction Training Program for new recruits at Bureau Veritas CIF SSC

Objective
The aim of this program is to welcome all the new recruits to Bureau Veritas and get them
Introduced to the working environment of the company.

 To build the employees self-confidence, at the same time establishing their faith in the
company.
 Generate an appropriate attitude within the new recruits about the company’s management
team.
 Assisting the employees to contribute to the company’s success quickly by encouraging
suggestions in the induction program.
 Familiarizing them with the policies and standards set by the company.
 To understand the future training needs required for the development of the employees.

Program duration: 3 days

Trainers:

The trainers in charged for the implementation of the training program are highly qualified and
trained in the required subjects they are supposed to undertake in the induction program.

Internal: the internal trainer would comprise of people from the H.R department, training and
 development in charge would head entire program, so also the heads of each department, the
supervisors and some important people from the top level management who are a part of the
organization for a long time would be called upon to take up a session in order to improve the
morale of the employees. The heads of the respective departments would also take up sessions and
assist in the program.

External: None

Pre requisites

The employees should carry the right attitude the time of the induction. It may happen that
the employee already knows the concepts and has gone through a similar training program,
but this should not demotivate him. He should have the eagerness to learn.

They should have faith in the company management and trainers in the program. They
should be willing to participate and interact with others.
A two way communication is a must, the management will seek feedback from the
employees to check the effectiveness of the program. Therefore a feedback form must be
prepared.

Stationary and all necessary items required must be kept ready at the venue

The employee evaluation form should be kept ready and they must be evaluated from time to
time during the process of the induction training program.
 Induction Training Chart

Day/Session numbers Time Particulars Training Method Learning outcome Equipment’s required Evaluation Evaluation Criteria
Day 1
Introduction They would get to know Presentation Based on
*Employees each other so that the rest Game requirements Extrovert / observation they
Session 1 10.30am- 1.30pm Ice Breaker , Game
*Organization of the program can be Introvert would be classified
*Management into the 2 group
conducted smoothly
LUNCH
They would get familiar with
Session 2 2.30pm- 3.30pm Tour of the Orientation the work conditions prevailing Audio Visual NIL NIL
floor/premises in the organization
Familiarizing the employees
Department
Session 3 3.45pm- 5.45pm Orientation with the working of the Presentation NIL NIL
Orientation
firm
Day/Session numbers Time Particulars Training Method Learning outcome Equipment’s Evaluation Evaluation Criteria
required
DAY 2
Introducing the employees to
Company Policies
Session 1 10.30am- 1.30pm Orientation the company policies and Presentation NIL NIL
and Procedures
procedures
LUNCH
Will help them handle their
Session on Leadership
Session 2 2.30pm- 3.00pm Lecture team efficiently and Presentation Rating from 1-5
Leadership Qualities
take appropriate
decision
It is a learning game after the
employee finishes the first
round he progresses to the Knowledge of Scores will be
Programme next round, for the purpose of the assigned based on
Session 3 3.15pm- 5.45pm Business Game Working Papers
d answering the questions he is organization number of correct
Instruction given the required material acquired answers
the previous day so that he can
revise and come.
Day/Session numbers Time Particulars Training Method Learning outcome Equipments required Evaluation Evaluation Criterria
DAY 3
Discussions about the working
of different departments will be
done by the Managers of the Grievance
Session 1 10.00am- 12.30pm Buzz Meeting Lecture/ Discussion Notepads NIL
respective deprtments. Here Solving
the employees may put forth
their Questions .
the employees will be
conveyed the safety
Health and Safety
precautions that should be
Precautions to be Precautionary
Session 2 12.30pm- 1.00pm Lecture taken and how it should be Notepads NIL
taken and taken Knowledge
made sure that the
care of
subordinates also follow these
precaution
s
LUNCH
Scores will be
The quiz pertaining to the
assigned to the
company and other general
employees on the
Business Game/ Case questions about dealing with
Notepads / Solution basis of the
Session 3 3.00pm- 5.00pm Intelligence Study/Situation customers would be asked. The
Presentations Effectiveness practicality of the
Analysis supervisors and heads of the
solution, the
department will also join in this
effectiveness, and
game acting as mentors
the presentation.
Here the employees will get to
Interaction with Build smooth
Informal Interactive interact with the top level
Session 4 5.00pm-5.45pm top level NIL communicati NIL
Session management in a very informal
Management on
manner

After the completion of the induction Program, the trainees would undergo a
separate induction process in their respective department. It would be taken care of
by their respective Heads. This training would be provided On the Job.

The following induction procedures would be taken care of:

1. Introduction to Staff, colleagues and Superiors
2. The process that is followed in the respective schemes
3. Tour of the premises/floor.
4. Information about important clients and other necessary information would
be handed over to the employees
Feedback

Feedback would be personally given to the employees who underwent the

induction-training program. The evaluation of the training program will be done by
the H.R department where in the further needs of the Employees would be
identified and a training program would be introduced in the future to develop the
required skills.

Conclusion

An induction training program is very important to every organization to ensure a

smooth flow of communication between the new recruits and the existing one. So
also it plays a very important role in making the employee comfortable with his
colleagues and work environment.

Research has found out that 90% employees make their decision of leaving the
organization during the first few months after joining. Therefore, it is important to
ensure the employee that the organization has growth prospects and can take care
of the employee in the best way possible.