DAYALBAGH EDUCATIONAL INSTITUTE

DEPARTMENT OF MANAGEMENT
CO-OPERATIVE MANAGEMENT INTERNSHIP PROGRAMME

PERIOD : June 1st, 2020 – 31 OCTOBER, 2020

ORGANIZATION NAME : ECERA SYSTEM LLC

UNDER THE SUPERVISION OF- SUBMITTED BY-

Prof. Sanjeev Singh Sonali Bindal
1902509

1
 Content
S. No Particular
1 Certification

2 Acknowledgement

3 Declaration

4 Executive Summary

5 Company Profile

6 Internship Profile

7 Services

8 Process of Recruitment

9 Work Done(June)

10 Work Done(July)

11 Work Done(August)

12 Work Done(September)

13 Work Done(October)

14 Learning

15 Work Sample
 CERTIFICATION

This is to certify that the project work is a bona fide work carried out
by Sonali Bindal Faculty of Social Sciences of Dayalbagh
Educational Institute, Agra during the year 2020. The project report
has been approved as it satisfies the academic requirements in respect
of project work prescribed for the said course.

SIGNATURE OF GUIDE

Prof Sanjeev Singh

Department of Social Sciences Dayalbagh

Educational Institute Dayalbagh, Agra

 Acknowledgement

I would like to express my deep gratitude to Dayalbagh Educational Institute,

Agra for giving me the opportunity to have this work experience which has
added enormous value to my academic and professional career.
My sincere regards to our course coordinator Mr. Sanjeev Singh Department of
Management, Faculty of Social Sciences, DEI for and providing all the support
and guidance throughout this project.
I would also like to express my sincere regards to Ecera system LLC for having me
and my Industry mentor Mr. Raj Kumar for being the mentor I could always look
up to
 DECLARATION
I Sonali Bindal, solemnly affirm that the project report entitled embodies an
original piece of work carried out by me under the supervision of Mr. Raj
Kumar (Organization Supervisor) and Prof Sanjeev Singh (College Supervisor).
This project is based upon the work done by me. It has not been submitted,
either in part or in full, to this or any other University/Institute for the award of
any other degree.

.....................................
Sonali Bindal
MBA Agricultural Management
Dept. of Management F/O Social Sciences, DE
 EXECUTIVE SUMMARY
This report is about my internship program with Ecera system LLC based in
Michigan, USA and Ghazipur, Delhi. In this comprehensive report I have
discussed every major aspect of the company and the work given by them to
me which I have received and completed during the tenure of my internship
program.

In this report you will find the detail about the company right along with
services provided by the company and SWOT analysis of the company is also
discussed.

During tenure of my internship, I mainly work in HR domain. As the main

purpose of internship is to learn by working in practical environment and to
apply knowledge acquired during the studies. But due to situation of Pandemic
of Covid-19 my internship is work from home. This internship report covers the
week wise work done which I have undergone through and the learning during
tenure of internship.
 COMPANY PROFILE
ECERA SYSTEM LLC

Ecera System LLC is a young and vibrant company nestled in Michigan. Company has a wide
spectrum of temporary, contractual, and permanent placements as well as outplacement
recruitments in the IT world. Ecera System is a Michigan-based IT company that enables its
clients to concentrate on their core business while we look after their employment needs.
Our company offers employers a range of services for the entire employment cycle including
permanent, temporary and contract recruitment from web development to network
security, systems integration to technical support, we at Ecera System LLC are committed to
provide first-class information technology services from true professionals. We believe
success is borne of an environment where building relationships is the core.. We are
passionate about building a market leading company valued by our clients, employees,
business partners, investors and the communities in which we live and work. Ecera System is
a company devoted to exceeding the expectations of our customers, day in and day out. We
are dedicated to our mission to create new opportunities for our customers by harnessing
the passion, talent and innovation.

Ecera System was created out of a strong desire to offer IT Solutions and Staffing Solutions
that raise the bar for customer service in the industry. After many years of experience
learning all facets of the world of staffing (good, bad and ugly), we realized we could create
a company that could:

 Reduce overall costs by trimming back-office bureaucracy and overhead

 Increase flexibility by eliminating unnecessary management protocols
 Deliver unmatched quality and service to our clients
 Maximize productivity by allowing our employees the freedom to excel
 Attain a competitive advantage by recognizing what we do best
 Establish long-term relationships by building mutual trust

Mission
The mission of Ecera System is to enhance business growth of its customers with creative
design, development and to deliver market defining high quality solutions that create value and
reliable competitive advantage to customers around the globe. It differentiates you from
competitors in the market and provides better engagement with customers, partners and
employees.
Vision
The main aim of Ecera System is to develop in a constant manner and become a leading
performer in this competitive global marketplace. Fortunately, it has been able to gather a
crew of professionals that can shape and mold their collective experiences, all of them possess
outstanding talent that can help to accelerate your organization.
Services provided by Ecera System

Web Services
1. Website & Mobile app Development.
2. Content Writing
3. Remote employees

Hiring Remote employees in various domains:

 Digital marketing
 Hire Developers.
 Multimedia Animation.
 Embedded Development.
 Engineers and architects,
 Legal process outsourcing
 Medical process outsourcing
 Software Development
 Finance and accounts

Virtual employee

• As virtual employees are remote employees, who work virtually for a company. For
them office space is not needed. You only have to provide them with the software
required for the job and nothing else. This significantly reduces the expenses you’ll
have to bear after hiring them. You can hire them from another city, country or even
other continent! As this gives recruiters access to a global talent pool, you can hire
skilled and experienced virtual employees from anywhere in the world. They are not
directly employed by any company and is mostly done by a 3rd party vendor. Here,
Ecera System acts as a 3rd party vendor for other companies.
 Area of Internship

I have been interning as an HR at Ecera System LLC. I am taking care of end to end recruitment
process.

The HR Job Profile is extremely important for the effective HR Organization. The HR Job Profile
is not the administrative task, but they define the basic scope of the roles and responsibilities
inside the HR Team and they navigate the HR employees in their daily HR duties.

The HR Job Profile is clearly connected to the overall HR Roles and Responsibilities and they
divide the responsibilities across the individual HR employees. The employees clearly
understand their role in the HR team and they can create the value added for the organization.
Recruitment
Recruitment refers to the overall process of attracting, shortlisting, selecting and appointing
suitable candidates for jobs within an organization. Recruitment can also refer to processes
involved in choosing individuals for unpaid roles.

The process of finding and hiring the best-qualified candidate (from within or outside of an
organization) for a job opening, in a timely and cost effective manner. The recruitment
process includes analyzing the requirements of a job, attracting employees to that job,
screening and selecting applicants, hiring, and integrating the new employee to the
organization.

Process of recruitment and selection in Ecera

Collect the Requirement

Job Posting

Screen the profile

Joining
Final andinterview
Telephonic
round orientation
of interview

Feedback
Sending Onboarding Sheet

Selection mail and offer letter

 Collect the requirement

 Identify the vacancy in different departments and collect all the requirements
Job Posting

 After receiving all the requirements, job’s being posted on different job portals like
LinkedIn, Jora, indeed etc. to attract large pool of talent.

Screen the profile

 Check the profiles of applicants and look for the required skills and knowledge.

Telephonic round
 Taking telephonic interview of the candidate to know about his/her knowledge
or interest and to brief them about the internship programme.
 What are we expecting from the candidate. What exactly they are looking in that
field, they have experience or not.

Final round of interview

 Final round of the interview is taken by the different team members who
are specialized in particular domain (Web development and HR).

Onboarding of candidates
 After the final interview, feedback is taken from the interviewer the candidate is
good or not then, I sent the onboarding sheet to the candidate along with the mail
that they have to submit all the educational documents and identity proof to us.

Selection and offer letter

 Give the information to the candidate that he/she is selected by sending final
selection mail along with the offer letter after receiving all the required documents

Joining and orientation

 Provide the joining date and time to the candidate and also arrange the
orientation session.

Interns’ Feedback
 Taking the feedback from the Interns’ about the company environment and
work culture and the status of their work.
 Work Done

Month 1(June)

Month Work Done

 Attended Orientation Programme conducted by
HR Ms. Akasha Latif.
 Created job description for various profiles like
web developer intern, HR intern, sales and
marketing intern.
 Screening all the received resumes on various job
portals and schedule telephonic interviews
 Taking telephonic interviews and brief candidates
about the internship program.
 Prepared an excel sheet of all the contacted
candidates
June
 Shortlisting candidates after telephonic
interviews and scheduling their final round of
interviews with the HR
 Sending Onboarding sheet to selected candidates
and collected the filled onboarding sheet,
educational documents and experience
credentials in return.
 Updating the information of new
Employee/intern in an excel sheet.
 Created Gmail and Official Ids of new interns
 Created Evaluation form for interns/employees.
 Arranging internal meetings with HR team.
 Month 2 (July)

Month Work done

 Posted job openings on LinkedIn
 Screened all the received resumes through LinkedIn and
schedule telephonic interviews
 Took telephonic interviews and brief candidates about
the internship program.
 Shortlist candidates after telephonic interviews and
schedule their final round of interviews.
 Maintain an excel sheet of all the selected candidates for
Internship Program.
 Sending Onboarding sheet to selected candidates and
collected the filled onboarding sheet and educational
documents and experience credentials in return.
July  Updating the information of new Employee/intern in
database.
 Created Gmail and Official Ids of new
interns/employees
 Arrange an orientation programme for all the new
interns/employees.
 Created internship certificates to interns after their
successful completion of the internship.
 Arrange internal meetings with HR team
 Month 3 (August)
Month Work Done

 Posted all the job openings on LinkedIn.

 Screening all the received resumes on LinkedIn and
schedule their telephonic interviews
 Took telephonic interviews and brief candidates about
the internship program.
 Prepared an excel sheet of all the contacted candidates
 Shortlisting candidates after telephonic interviews and
taking some final round of interviews.
 Sending Onboarding sheet of Ecera System to selected
candidates and collected the filled onboarding sheet,
educational documents and experience credentials in
return.
August  Sending offer letters to the selected candidates and
collected the signed offer letters in return.
 Uploading all the received documents in Google drive.
 Updating the information of new Employee/intern in an
excel sheet.
 Created Gmail and Official Ids of new interns
 Took orientation of all the new interns.
 Co-coordinating with each department to ensure
that each intern has been added to the teams
based on their skillsets
 Drafted and sent Performance appraisal letters to
interns/Employees of the company.
 Providing internship certificates to interns after their
successful completion of the internship.
 Month 4 (September)
Month Work Done
 Planning of weekly tasks with HR team lead
 Assigning tasks to team members
 Created and sent paid offer letters to those interns who
work exceptionally well in the company.
 Tasking telephonic and Final interviews
 Sending Onboarding sheet to selected candidates and
collected the filled onboarding sheet and educational
documents and experience credentials in return.
 Sending offer letters to the selected candidates and
September collected the signed offer letters in return.
 Uploading received documents in Google Drive
 Updating the information of new Employee/intern in an
excel sheet.
 Created Gmail and Official Ids of new interns.
 Taking orientation session of all the new interns.
 Co-coordinating with each department to ensure
that each intern has been added to the teams based
on their skillsets
 Reviewing status report each team member at the end of
every week.
 Month5 (October)
Month Work Done
 Planning of weekly tasks with HR head
 Assigning tasks to team members
 Took Final interviews.
 Sent the Onboarding sheet of Ecera System to
selected candidates and collected the filled
onboarding sheet, educational documents and
experience credentials if any in return.
 Sent offer letters to the selected candidates and
collected the signed offer letters in return.
 Uploading received documents in Google Drive
 Updating the information of new Employee/intern in an
excel sheet.
October  Assigned creation of official email Ids of new Interns to
team member
 Took orientation session of all the new interns.
 Co-coordinating with each department to ensure
that each intern has been added to the teams based
on their skillsets
 Managing HR and Digital Marketing team
 Reviewing status report of each team member at the end
of every week
 Providing internship certificates to interns after their
successful completion of the internship.
 Learning

1. Basic knowledge about the company and their functions.

2. I have learnt that how different Documents of the company are prepared like
Offer letters, Experience letter and appreciation letters. What all important
points, Terms and condition should be there in these letters
3. Also prepared power point presentation about the company, different policies
followed in the organization with the help of which I had more understanding
about what policies are generally followed and practiced in the corporate
sector.
4. Gain knowledge of Domestic Hiring Process.
5. Learnt how to shortlist candidates through screening.
6. Better judgment of resumes for each role based on the relevance with the Job
Description.
7. Learnt on what parameters we should judge the candidates in the interview
8. Learnt how to ensure better onboarding of interns/ employees in the company.
9. Learnt how important it is to coordinate with team and other employees of the
company to ensure that all the staff is satisfies with the job and are doing their
work effectively and efficiently
10. Analyse the problems faced by an HR in day-to-day activities
11. Importance of having good communication
12. Better coordination with the team and importance of team work.
13. Learnt Post selection and joining formalities required after a candidates is
selected for a role and is about to join.
Feedback from Industry Mentor
 Documents of the company

 Cover letter
 Offer Letter
 Internship Certificate
 Experience Letter

 Onboarding Sheet
 List of candidates(WDI)

 Managing Google Drive

 Interns’ Evaluation Form