Q.explain the emerging trends in RETAILING.
What methods do u propose to
enhance the retail store image dealing in children wear.
HOW TO START? WHERE TO START?
The key word in this Q is retailing
What is retailing?
This is the most important and vital stage in distribution where the customer comes
to buy the product. .His experience in this stage is very important for his
satisfaction and reinforcing his buying habit
Marketing is identifying and satisfying customer needs and wants
This is done thro marketing mix
Product, price, promotion and place(distribution)
U might hv identified the needs, designed the products,priced appropriately as per
objective and marketing strategy, advertised to create awareness (pull).
Then the product has to reach the consumer. He has to buy , get satified and u get
ur money value for the efforts/profit
RETAILING is the most important operation in marketing chain, where the
customer comes with an intention to buy , he gets an opportunity to touch and feel
the product and looks for good delivery service.
EMERGING TRENDS
Indian scene has gone thro various style of retailing .
Small traders, petty shops,cart vendors,vegetables, platform vendors
General merchants,grocershops where they measure , pack and deliver ( to
prepacked merchandise)newspaper distribution, milk vending, flower sellers special
in India due to pooja culture and women wearing in their hair.
After 1990. the retailing trend changed to super markets and speciality stores due to
Foreign brands and players entry ( liberalization,privitisation, globalization)
Like ambani created revolution in size of industry KISHORE BIYANI created
revolution in retailing. Pantaloon to big bazzar his philosophy was affordable prices
for common man by buying in large volume .
In big bazzar customers were able to get bargain deals.
Three important factors in retailing
a)accessibility
b) affordability
c) availability
In the new millinium the trend moved to E’tailing-online buying of books, cds, train
tickets etc
What is retail mix
1.merchandise variety
2.services offered
3.pricing
4.advertsing
5. promotion
6.Store layout
7. store location
8.visual merchandising
HOW to enhance the image of retai textile store for children wear?
Retail strategy can be looked at a matrix on margin/ turnover according to products
handled.
Low margin/high turnover-discount stores
High margin? High turnover-conveneince stores
Low margin /low turnover-heavy competition
High margin / low turnover- upmarket speciality store
The children wear textile store falls in special;ity category
With the present buyer behaviour of two income( both husband and wife
working) and small family(one or two children)city living and peer pressure and
school uniform and activities lay special emphasis on children wear.
Hence the store has to hv good frontage and parking fecility
People to receive and guide
Price labels and user instruction
Safe floor as children will be visiting
Wide gang way
Agewise display
Good airconditiong and pipe music
Courteous staff
Easy exchange procedure
Festival promotion like deepavali and Christmas
Good window display and regular change as per season
Quick billing and delivery( customers hate waiting)
Accepting all reputed company credit cards
Children play area and mother rest area and clean rest rooms
Small gifts to children according to value of purchase
FM radio is becoming very popular reminder medium
Regular strip ad in local news paper.
Data bank of regular customers to inform new arrivals
These are some of the measures the retailer can take to enhance his image.
Summing up retailing is most important stage in marketing chain to gain and retain
customers and lot of planning has to go into this with support to retailers by
manufacturers