NEELAM PATIL

SOFTWARETESTER

CONTACT PROFILE
+91-8591051834/ 9637525870
To seek challenging assignment and responsibility with an opportunity for growth and
neelman6469@gmail.com
career advancement as a successfully achievement.

EDUCATION
PROFESSIONAL EXPERIENCE
 S.S.C
S.E.S School Kalamboli, New QA TESTER
Mumbai Omsna infotech, Navi Mumbai| 8 Month (Oct- 2020 To May- 2021)
Mumbai University
2007-2008  Manual Testing
 Engineering Professional having about 8 Months of Software
 H.S.C Testing Experience.
S.E.S School Kalamboli, New
 Verifying Test Environment
Mumbai
Mumbai University  Understanding and Analyzing Test Requirements.
2009-2010  Contribution to Test Plan Documentation.
 Deriving Test Scenarios, Documenting Test Cases and Collecting Test
 B.Sc. (IT) Data for Functional Testing.
M.G.M. collage of CS & IT,  Updating Traceability Matrix Document
Kamothe, New Mumbai.  Creating Test Cases, Executing Test Cases and Reporting Defects.
Mumbai  Tracking Defects, Selecting Test Cases for Retesting & Regression
University 2013- Testing.
2014  Sanity Testing, Retesting & Regression Testing on modified Software
Builds.
 Collecting Test Metrics and Documentation.
A C A DEMI C P R O J EC  Updating Test Cases and Test Data.
T  Familiar with all phases of Software Development Life Cycle and
Software Test Life Cycle.
F I NA L Y E A R P R O J EC T  Understanding, Analyzing and Streamlining Test Requirements.
Title: “Petrol Pump  Knowledge on different Levels of Testing (Unit Testing, Integration
Management System” by Testing, System Testing and Acceptance Testing).
using front end VB 6.0(Visual  Familiar with Functional and Non-functional Testing.
Basic) and back end SQL server
2008.  Automation Testing
 Websites tested by using automation
tool also used TestNG ,Maven
A C HI EV E ME NT S framework
 I also used java script and SQL programming for testing purpose.
 Got English Typing speed  Develop automated test scripts using Selenium web Driver as the main
certificate in Global Institute. testing tool.
 Got best performance award  Execute automated test scripts.
2017 in TBSS
 Record problems and issues in accordance with the project's problem
and issue management plans.
 Document defects using the project’s defect management tools.(Using
Jira Bugzilla Tools).
CERTIFICATIONCO EXECUTIVE OFFICER
URSE Tata Business Support Services LTD(TBSS), Pune | 1 Year ( Oct- 2017 To Sep-
 School Of Coding – Certified 2018)
Software Test Engineer From
Edubridge Pvt. Ltd. (Feb-  Handled customer queries and complaints.
2021 To June-2021)  Handled all problems related to all Commercial vehicles.
 Project :  Resolution to technical problem like breakdown cases.
 Manual Testing Project  Taken follow up of what action is going on in the vehicle.
 Website:  Taken same follow up and confirm with customer & service provider.
https//www.orangehrm.com.  Provided support to customers vehicle is on breakdown location with
 Rols & Responsibilities: With the proper guidance & conformation with dealer to arrange
help of Excel sheet we create
engineers.
Test Case Scenario, Test
condition and conevrted Test  Customer Escalations: Handling customer escalations & provide
Condition into Test Cass & also them right & satisfactory service.
Create RTM document.
 Email handling.
 Automation Testing Project  Handling Customer Call and providing service and solution to problem.
 Website:  Making Reports.
http://www.clginstitute.org/clgen
 Helping team member to solve their queries.
gin eering/
 Providing new services & Product to customer.
 Rols & Responsibilities:
 Websites tested by using
EXECUTIVE OFFICER
automation tool
Samsung Service Centre, Panvel | 2.1 years (From Jul- 2014 to Aug- 2016)
 I also used java script for
testing purpose.  Worked with Samsung authorized replica services at Panvel as back
 Develop automated test scripts office executive.
using Selenium web Driver as  Handling GSPN software.
the main testing tool.  Managed all functions like demo & Installation, AC servicing, complaint,
 Execute automated test scripts. exchange etc.
 Record problems and issues  Handling all customer call & provided good service related to all home
in accordance with the appliances.
project's problem and issue  TR Raise
management plans.  Handling computer data entry into system.
 Document defects using the  Handling customer escalations & provide them right & satisfactory
service
project’s defect management tools.
 Handling all technical problem and client escalation.
(Using Jira Tools).
 Identify appropriate techno-functional solutions and solving queries.
 To find web element using
inspect option for finding value
of locator. EXECUTIVE OFFICER
DAKC, Koperkhairane, Navi Mumbai | 7 months (Dec- 2013 to June- 2014)
 Handling net problems for client.
HO BBI ES
 Resolution to technical problem.
 Listening Songs
 Customer Escalations: Handling customer escalations & provide
 Cooking them right & satisfactory service in order to improve the Quality as
well as customer engagement.
 R MA T I O N SKILLS
nsing Patil
Technical Skills
Manual
mith Corner-1, Sector: 13, B-wing, Room no:507, Kalamboli NaviTesting:
Mumbai
uary 1991 Gender: Female
 Understanding Software Requirement Specification and identifying the
required Test Scenarios.
 Well versed with SDLC, STLC and Defect Life Cycle.
 Professional Software Experience in which includes Effective Identify
Test Scenarios, Test Case Designing and Test Case Preparing.
 Extensive exposure in Black Box Testing using BVA and ECP.
 Experience in executing Test Cases to test the application functionality
against the requirements manually.
Languages known : Marathi,
Hindi & English  Experience in testing the Functionality, Compatibility, Database and
Regression testing
 Software Development Models (Waterfall Model, V-Model, Agile Model,
Spiral Model)
 Methods of Testing (Black box testing, White box Testing & Gray box Testing)
 Levels of Testing (Unit Testing, Integration Testing, Unit Integration Testing,
 System Testing, System Integration Testing, User Acceptance Testing)
 Knowledge of Verification & Validation
 Functional & Non-Functional Testing
 Knowledge in Performance Testing

Automation Testing:
 Selenium IDE
 Selenium WebDriver
 TestNG
 Maven

S O F T WA R E S K I L L S:
Languages
 Basic Java
 Basic of OOP’s Concept
 Basic SQL

DEC LA R A T I O N

I hereby declare that all the details furnished in this document are accurate and
true to the best of my knowledge.

Place: Navi Mumbai

Neelam Mansing Patil