Questions & Answers PDF Page 1
Salesforce
SALES-CLOUD-CONSULTANT Exam
Salesforce Certified Sales Cloud Consultant Exam
Questions & Answers
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Questions & Answers PDF Page 2
Version: 17.0
Question: 1
Sales Manager at Cloud Kicks need to show reports and dashboards with opportunity forecast by
Product family with team quotas. Which solution should a Consultant recommend?
A. Configure quotas with a product report and add necessary fields.
B. Create a joined report with closed Opportunities, forecasting items, and quotas.
C. Create a custom report type with forecasting quotas and items.
D. Configure an analytic snapshot to capture the Opportunity forecast and quotas.
Answer: C
Question: 2
The sales director at Cloud Kicks wants to ensure, on the creation of Contacts for an existing Account,
that the mailing address of a contact is the same as the shipping address of the parent Account based
on the postal code. Which solution should the Consultant suggest to meet this requirement?
A. Create a Validation rule on the Person Account object to validate the MalingPostalCode of the
contact with the ShippingPostalCode of the account.
B. Create a Validation rule on the Contact object to validate the ShippingPostalCode of the contact
with the MalingPostalCode of the account.
C. Create a Validation rule on the Contact object to validate the MalingPostalCode of the contact with
the Shipping Posta lCode of the account.
D. Create a Validation rule on the Account object to validate the MalingPostalCode of the contact
with the ShippingPostalCode of the account.
Answer: C
Question: 3
The VP of Sales at Cloud Kicks wants to automate the process of reassigning Accounts when the
Account owner gets transferred to a different team or region. The VP wants reassignment to be
based on the Account status and confirmation that the new Account owner is informed of their new
Account inheritance. Which two strategies can the consultant use to design the solution?
A. Use Process Builder for capturing Account details, define Account assignment rules to reassign the
Account to new owner based on status, and send an email regarding Account inheritance.
B. Use Process Builder for capturing Account details, design workflow rules to reassign the Account
to a new owner based on status, and send an email regarding Account inheritance.
C. Use Flow Builder for capturing Account details, design an element to reassign the Account to a
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new owner based on status, and send an email regarding Account inheritance.
D. Use Process Builder for capturing Account details, design an nodes to reassign the Account to a
new owner based on status, and send an email regarding Account inheritance.
E. Use Flow Builder for capturing Account details, define Account assignment rules to reassign the
Account to a new owner based on status, and send an email regarding Account inheritance.
Answer: C, D
Question: 4
Cloud Kicks is considering using person Accounts to manage costumers, while using business
Accounts to manage companies. What should the Consultant advise?
A. Person Accounts cannot be related to Accounts in a hierarchy.
B. Person Accounts can be disabled from Setup.
C. Account hierarchy allows person Accounts.
D. Person Accounts can only be child Accounts.
Answer: A
Question: 5
Cloud Kicks recently started using Sales Cloud and hosts its business website outside of Salesforce.
On its website, Cloud Kicks has a lead generation web page. The VP of Sales wants the Leads
captured in its self-hosted website to be reflected in Salesforce. What should Consultant
recommend?
A. Implement Salesforce Connect to create Leads in Salesforce from the Cloud Kicks website.
B. Implement the SOAP web service API to send Leads from the Cloud Kicks website to Salesforce.
C. Implement Web-to-Lead to create Leads in Salesforce from the Cloud Kicks website.
D. Implement the REST web service API to send Leads from the Cloud Kicks website to Salesforce.
Answer: C
Question: 6
Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales
territories, and to know which territory has the most closed deals in a month. The territory hierarchy
has three branches with child territories, with forecast managers assigned to a few of them. Which
two actions can forecast managers perform? Choose 2 answers
A. They can share their forecast with any external user.
B. They can share their forecast with any Salesforce user.
C. They can see all of their territory forecast in a single-page summary view.
D. They can share their summary view with any Salesforce user.
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Answer: B, C
Question: 7
Cloud Kicks wants to implement a methodology to determine which current Leads have the most in
common with Leads that have successfully been converted in the past. How can Cloud Kicks support
this requirement?
A. Use Einstein Lead Scoring
B. Create a lead Rollup Summary Field.
C. Use Lead Conversation Reporting.
D. Create a Joined report.
Answer: A
Question: 8
Cloud Kicks wants to utilize Opportunities to report and track subscriptions to its "Shoe of the
Month" club. Subscribers can pay in full (all at one time), weekly, monthly, or quarterly. Which
solution should the Consultant recommend to meet Cloud Kicks' need?
A. Enable schedules on the Product object.
B. Configure the use of contracts with a lookup to the Opportunity object.
C. Configure the use of assets with a lookup to the Opportunity object.
D. Enable schedules on the Opportunity object.
Answer: A
Question: 9
Cloud Kicks wants sales representatives to be able to share key documents directly with customers
who are not Community users. Which Salesforce feature satisfies this requirement?
A. CRM Content
B. Chatter Links
C. Documents
D. Attachments
Answer: A
Question: 10
Cloud Kicks has recently migrated from Salesforce for Outlook to Lightning Sync. While migrating,
Salesforce for Outlook hasn't been disabled for Lightning Sync users. There are some conflicting
settings in both Outlook configuration and Lightning Sync configuration. What happens as a result if
there are any conflicts?
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A. Salesforce gives preference to Lightning Sync settings
B. Salesforce stops the sync and reports the errors
C. Salesforce gives preference to Salesforce for Outlook settings
D. Salesforce gives preference to Salesforce permission settings
Answer: A
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