CHAPTER- 1
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CHAPTER -1
INTRODUCTION
The term job satisfaction refers to an employee general attitude towards his
job satisfaction as a pleasurable or positive emotional state resulting from the
appraisal of ones job or job experience to the extend that a persons job fulfills his
dominate need and is consistent with his expectations and values then job will be
satisfied.
Job satisfaction has been described as an outcome of the perception that
ones job fulfills the important values that are congruent with ones need. The
cause of job satisfaction include a variety of aspects such as praise for
accomplishment medical benefits good human relation skills by supervision
components and friendly workers and fair pays.
Job satisfaction significantly contributes to employee’s productivity and
morale. An industrial organization can be substantially benefited if it cares to
develop general individual attitudes in its personal that can effectively contribute
to job satisfaction. If an organization or company appropriately discovers
attitudes on factors related to the job, It can take necessary steps to prevent bad
situation and thereby the job satisfaction of its employees.
Many companies are aiming for high satisfaction because employees who
are just still find it easy to switch when a better offer come along .A job
satisfaction survey is a procedure by which employees report their feeling
towards their job and work environment
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1.1 DEFINITION
Job satisfaction has been defined as a pleasurable emotional state
resulting from the appraisal of one’s job; an affective reaction to one’s job and an
attitude towards one’s job. It can also be argued that job satisfaction is an
attitude but it is required to clearly distinguish the objects of cognitive evaluation
which are affecting (emotion), beliefs and behaviors This definition suggests that
we form attitudes towards our jobs by taking into account our feelings, our
beliefs, and our behaviors.
1.2 COMPANY PROFILE
Admec Logistics Ltd. is engaged in the business of Container Park
Management, Transportation, and Ship Repair & Ship Candling. Admec
Logistics is ISO certified company.
Our team is headed by Chief Engineers (Marine) with a group of Mechanical
/ Automobile Engineers, IICL approved surveyors and technicians and we believe
in high quality / fast services at competitive rates, all services are done as per
international standards.
Ever since its inception in 1977,the Transworld Group of companies has
been making waves in shipping circle, with unmatched capability developed over
the years, the Group has emerged as an internationally recognized business
house of repute and enjoys a thriving presence in each of the following areas of
business;
• Ship owning and service operating
• Shipping agencies
• Landside infrastructure
• Supply Chain Management
• Other specialized business activities
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Guided by the policies, principles and values of its founder, the late, Shri R.
Sivaswamy,the Transworld Group continues to expand its businesses through
innovations emerging from a global perspective. An insistence on quality,
reliability and excellence in every Endeavour has secured for the Transworld
Group's many companies - global presence.
New challenges, a new horizon ... that's what spurs the Group towards a new
tomorrow. And, once the course is set, there's no looking back
Quality Policy
"We are committed to Provide Professional Services, to meet & exceed the
expectation of our customers by continuously upgrading our systems, service
process & development of employees and abiding by statutory ®ulatory
norms."
Quality Objective
Identify and meet Customers' requirements by providing prompt, reliable and
precise information
Ensure continual improvement of processes and services.
To be alert to new developments in the market and appraise the agents with
relevant data to formulate business expansion plans.
Train and motivate employees by providing conducive environment to ensure
personal growth and teamwork.
Compliance to Statutory Requirements.
1.3 OBJECTIVES OF THE STUDY
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PRIMARY OBJECTIVES:
To study the level of job satisfaction of the employees of Admec
Logistics Ltd.
SECONDARY OBJECTIVES:
To study about the profile of the company
To study about the Research Methodology
To analyze the working environment and attitude of the employee
towards the job.
To analysis and interpret the data.
To analyze and suggest the measure for improvement of overall
performance.
1.4 SCOPE OF THE STUDY
Scope of the study is to cover & measure the job satisfaction in Admec
Logistics Ltd.
CHAPTER-5
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FINDINGS, SUGGESTION AND CONCLUSION
5.1 FINDINGS
Out of total respondents 90% of the respondents consider job as a means
of earning money.
Out of total respondents 10% of the respondents consider job for personal
satisfaction.
100% of the respondents are of the opinion that due recognition is given
by the concern for their performance.
100% of the respondents are satisfied with the environmental working
conditions.
100% of the respondents are satisfied towards the job.
Majority of respondents feel that they have satisfied relationship with their
colleagues.
From the study, it was found that there are 40% of employees with
experience of more than it years working here.
From the study it was found that only very few P.G are working over here.
Out of total respondents 74% of the respondents are given promotion on
the basis of their performance.
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From the study it was found that 78% of the respondents are of the
opinion that training is needed to increase productivity.
5.2 SUGGESTIONS
1. Training programmed should be provided for all employees in an effective
manner so that they can improve in their personal skills. This will keep
them to improve in their job.
2. Environmental conditions of the working place can also be improved in
order to make employees feel at more comfort.
3. Problem of employees should be discussed with high official or with the
welfare department or grievance cell in order to solve them.
4. Employee should be allocated job as per their qualifications.
5. Employees should be made aware about the grievance cell.
5.3 CONCLUSION
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The period of training has been one marked with immense learning and
experience. Job satisfaction is a subjective topic as source of satisfaction vary
from person to person people are guided by their own preference and
perceptions.
The survey has enabled the researched to understand the needs and
preferences of the employees. It gives a useful insight into what drives and
motivates different people. Also it enabled the researcher to understand how
different people may perceive the same things differently.
This can explain by the fact that different people come from various
backgrounds and cultures and can be influenced by their own likes and dislikes.
Since contrasting personalities work at the same place it is an onerous task for
the management to bring them together and co-ordinate their activities in a
manner that would be of benefits it the organization. An understanding of the
employee’s level of satisfaction with the job and the environment becomes
pertinent as higher satisfaction leads to effective task performance.
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BIBLIOGRAPHY
1. Human Resource Management - Ashwatappa.
2. Human Resource Management - C.B.Gupta
3. Organizational Behavior - Jayashankar .
ANNEXURES
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PROJECT QUESTIONNAIRE
Name :
Age :
Experience :
Qualification :
1. According to you job means?
Earning Money Status Personal Satisfaction
2. Do you agree that you have been allocated job as per your qualification?
Yes No
3. What is your salary?
Below 5,000 Above 5,000 Above 10,000
4. How do you feel about your salary structure?
Very Good Good Poor Very Poor
5. What are they welfare schemes provided by the employer?
Insurance Medical Facility Any Other
6. How do you find your work?
Interesting Brining Challenging
7. How far the company makes use of your skills and abilities?
Fully Partly Unutilized
8. How does the company link your job performance with rewards?
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Cash Incentives Award / Medals Promotion
9. On what basis does promotion take place?
Education Performance Experience
10. Do you think where training is needed to increase productivity?
Yes No
11. Have you attended any training before joining?
Yes No
12. Years of services?
0-5 Years 6-10 Years 11-15 Years 16 and above
13. Are you engaged in over time?
Yes No
14. Is the environmental condition like (Ventilation, Lightening, Latrine, and
Drinking Water Facilities) in the company?
Highly Satisfied Satisfied Neutral
Dissatisfied Highly Dissatisfied
15. Do you undergo any kind of stress or mental pressure with your job?
Yes No
16. While working, do you find any problem with your colleagues?
Yes No
17. Do you agree that job security leads to job satisfaction?
Strongly Agree Agree Neutral
Disagree Strongly Disagree
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18. Does the company have any grievance cell to solve employee related
problems?
Yes No
19. Do you feel the safety measures provided by the company are
satisfactory?
Highly Satisfied Satisfied Neutral
Dissatisfied Highly Dissatisfied
20. Are you satisfied with you job?
Yes No
If not, please suggest some measures to improve job satisfaction of the employees.
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