CASA VOLUNTEER EVALUATION FORM

PART A: COMPLETED BY SUPERVISOR

Name:_______________________________________
Position:____________________________________

Period of Evaluation:____________________________ Total # of cases handled or hours

Supervisor:____________________________________

Rating scale: 1 = needs improvement 4 = very good

1. PROFESSIONALISM

_____ Understands purposes and goals of CASA

_____ Understands and complies with confidentiality in client relationship

_____ Relates well with public

_____ Exhibits poise-in handling difficult situations

_____ Exhibits sincere interest and enthusiasm towards clients and work

Comments:_____________________________________________________________________________
__

______________________________________________________________________________________
__

2. RESPONSIBILITY

_____ Reliable about schedule and time commitment

_____ Completes assignments in a timely fashion

_____ Pays attention to detail when necessary

_____ Willing to take on assignments

Comments:_____________________________________________________________________________
__

______________________________________________________________________________________
__

Tools 164
Tools 165
3. EFFECTIVENESS

_____ Welcome opportunities to learn information or procedures that will make work more effective

_____ Follows through on assignments

_____ Willing to ask questions when in doubt

_____ Uncovers and communicates all pertinent facts

Comments:__________________________________________________________________________
_

___________________________________________________________________________________
_

Benefits to staff from working with this volunteer are:__________________________________________

___________________________________________________________________________________

___________________________________________________________________________________
_

Benefits to program from this volunteer's skills, experience and knowledge are:_____________________

___________________________________________________________________________________
_

___________________________________________________________________________________
_

Additional Comments:___________________________________________________________________

___________________________________________________________________________________
_

___________________________________________________________________________________
_

Signature of Supervisor:__________________________ Date:_________________________

Signature of Volunteer:___________________________ Date:_________________________

Tools 166
 CASA VOLUNTEER EVALUATION FORM

PART B: COMPLETED BY VOLUNTEER

Name:______________________________________
Position:_____________________________________

Period of
Evaluation:_______________________________________________________________________

Supervisor:_____________________________________________________________________________
__

Rating scale: 1 = needs improvement 4 = very good

1. ORIENTATION AND TRAINING

_____ The goals and purposes of CASA were clearly explained.

_____ The job description for your position was reviewed and procedures to be followed were explained.

_____ Training was effective and provided the tools needed to perform the assigned tasks.

Comments:_____________________________________________________________________________
__

______________________________________________________________________________________
__

2. SUPERVISION

_____ Supervisor was available to you when you had questions or needed information.

_____ Supervisor's attitude was one of professional regard.

_____ Lines of supervision were clear.

Comments:_____________________________________________________________________________
__

______________________________________________________________________________________
__

Tools 167
Tools 168
PLEASE RESPOND TO THE FOLLOWING QUESTIONS:

What other training or growth opportunities would you like to see offered?

______________________________________________________________________________________

______________________________________________________________________________________

What additional "tools" would make your work more effective and/or pleasant?

______________________________________________________________________________________

______________________________________________________________________________________

What are some suggestions or goals you would offer for the CASA program?

______________________________________________________________________________________

______________________________________________________________________________________

How could CASA improve its volunteer - staff structure and/or relationships?

______________________________________________________________________________________

______________________________________________________________________________________

Additional Comments:

______________________________________________________________________________________

______________________________________________________________________________________

______________________________________________________________________________________

Signature of Volunteer:____________________________ Date:____________________

Signature of Supervisor:___________________________ Date:____________________

Tools 169