Banking Management
Unit- EIGHT
Credit Management
By
Arpan Paudel
The purpose of this chapter is:
(A) To learn why should bank lending policies and practices are important
(B) Deal with problem loans when they appear in a bank’s portfolio
Loan & Advances
Industry Review
NPR’ Million
Source: NRB
Session Plan
A. Background
B. Why does business borrow ?
C. Types of Credit
D. Common Examples of Types of Credit
E. Structure of Credit Organization
F. Function of Credit Marketing
G. Function of Credit Appraisal
H. Function of Credit Administration
I. Function of Credit Recovery
J. Steps in the Lending Process:
Credit Management:
(Credit Documentation, Credit Assessment & Credit Appraisal)
Evaluating Credit Proposals 4
K. Overview of NRB Directives affecting Credit Management
Background
The activity of collecting deposits and lending money to the public
is synonymous with the name “BANK”.
An Average Bank lends/invests up to 90% of their deposits
An Average bank generates more than 70% of its revenues through
lending activities.
There are various risks in lending money the foremost of which is
the default risk commonly known as the credit risk
Sound risk management is the key to successful Banking.
Why Does Business Borrow?
To acquire/create assets.
To meet cash flow gap
To plan for contingencies
To optimize return on shareholders capital
To manage tax
Types of Loans Made by Banks
Funded or Non-funded
Revolving or non-revolving
Bridge Gap, Fixed Term, Working Capital
Consumer, Retail, SMEs, Corporate
Consortium/ Syndicated Facility Arrangements…
The bank loans may be divided into seven broad categories by
their purposes:
1. Real Estate Loans
2. Financial Institutions Loans
3. Agricultural Loans
4. Commercial and Industrial Loans
5. Loans to Individuals
6. Lease Financing Receivables
7. Miscellaneous Loans
Types of Credit
Common examples of Types of Credit
Fund Based
Overdraft/ Cash Credit/Hypothecation Loan
Importers’ Loan/ Trust Receipt Loans
Exporters’ Loan/ Packing Credit Loan
Short Term Loan/ Demand Loan
Long Term Loan
Home Loan/Hire Purchase/ Consumer/ Mortgage Loan
Credit Cards
Non Fund Based
Letter of Credit
Guarantees
Regulation in Banking
Capital Adequacy Ratio (CAR)
Single Borrower Limit
Productive Sector Landing
Deprived Sector Lending
Loan Loss Classification and LLP
Blacklisting and Release
Non Banking Asset and Recovery
…..
Structure of Credit organization
Credit
Marketing Appraisal
Administration Recovery
Function of Credit Marketing
This unit works towards marketing the products
and services of banks and financial institutions
(BFIs)
It makes calls on the potential and existing
customers to sell its products
In an ideal structure, the personnel in the
marketing unit is only responsible to bring the
potential customer to the BFIs. He should not be
responsible for conducting appraisals,
monitoring and recovery activities.
Function of Credit Appraisal
This unit is solely responsible for evaluating the
applications received from the clients.
It is a very crucial and specialized function and hence
requires high caliber personnel with significant
knowledge and experience….
Another key criterion for personnel of credit appraisal is
high degree of integrity and ethics.
The philosophy of “prevention better than cure” prevails.
Function of Credit Administration
It should be independent of the credit marketing and
appraisal function in order to provide check and balance
mechanism.
This unit carries out a whole lot of activities like
Executing credit documentation
Making disbursements
Making regular visits
Obtaining required documents periodically
An effective credit administration provides a pillar of
strength to the entire credit management of the BFIs.
Function of Credit Recovery
Ideally, very problematic cases are handled by
this unit.
This is a very specialized task and hence
personnel in this unit should possess special
qualities.
In order to have an effective credit recovery
system, the support of the board and the senior
management is a must.
Steps in the Lending Process
Credit Management:
Credit Documentation
Credit Assessment
Credit Appraisal
CREDIT MANAGEMENT
1. Credit :
Definition:
Credit means providing of overdraft, loan, discount of bills, issuance of
letter of credit & guarantee, acceptance, investment on any financial
instrument (i.e. preference share, Debenture etc.) or any other action
which create obligations or risk to the Bank’s assets whether
temporarily or permanently.
2. Security:
Deposit
Gov./NRB Bond/Marketable securities
Immovable property
Movable property (Acceptable to the Bank)
Inventory/Personal Guarantees
CREDIT Documentation
Importance:
Once the approval of credit facility is received, the job of loan
documentation starts.
- Checklist
- Offer letter/ property valuation letter
- Security Documentation
Maintenance of Credit File
A. Working File
B. Vault File
Control of Vault File
Record Retention Schedule
A . Working File
Credit Approval Sheet
Credit Analysis Report
Client Status Review
Call Memos
Covenant compliance Checklist
Correspondence with client
Correspondence with Head Office/ CEO
Other correspondence
Borrower’s Financial Statement
Guarantor’s Financial Statement
Credit Report (From Credit Information Bureau/ Local Banks & FIs)
Copies of original documents maintained in vault file as
appropriate.
B. Vault File
Certificate of incorporation (Verified copies acceptable)
Memorandum and Articles of Association
Board Resolution authorizing borrowings and signatories
Signature Card.
Account Opening Forms
General Security Agreement
Loan Agreement (Loan Deed)
Guarantees (PG 1st party and 3rd party)
Demand Promissory (DP) Note
Negotiable Instruments
Real Estate Appraisal
Mortgage Deed
Pledged Collateral
Insurance Policy
Instruction of local authorities
Control of Vault File
1. Vault Key Arrangement
2. “Security Vault Entry Record”
Before disbursing loan to the borrower, loan officer ensure and
state that all needed documents, property signed and verifies
are ready on file, these document, among other include.
1. INDIVIDUAL CLIENT
Loan application form (to be prescribed by directive)
Personal Record
Personal Financial Statement or Records.
Account opening documents
Loan agreement (Loan Deed)
Guarantees. (PG 1st party and 3rd party)
other
2. FOR CORPORATE CLIENT
Application Form
Certificate of Incorporation.
Articles of Association.
PAN
Tax Clearance Certificate
By-laws (Niyamawali)
Board of Directors
Guarantees (Corporate G’tee)
Demand Promissory (DP) Note
Loan agreement (Loan Deed)
Financial Statements of Guarantor (s) and parent
company.
Other
3. For Mortgaged Property
Appraisal Report
Title Deed of the Collateral
Location map
Recorded Deed of Trust or Mortgaged
Deed
Insurance Policy
LENDING CONSIDERATIONS
Credit Assessment
‘Interviewing the Customer’
For an existing company it is imperative to know why the company has left the
former Bank connection or is thinking of leaving the presently associated Bank?
In case for a new project the credit officer should find out why the customer intends
to avail credit(s) from our Bank if it is already associated with the other Bank (s) ?
What kind of credit facility(ies) are required and why are they required ?
How much is needed ?
How and when will the loan be repaid ?
What are the possibilities that the plan of the customer will not work-out ?
In case the plan do not work-out, what will be situation of the company and how will
it meet its commitment to the Bank ?
What is the background, character and experience of the principals involved in the
company?
How old is the business ?
Is the company member of a group ? if yes, then the credit officer should ask of an
organizational chart of the group ?
How will the Bank loan be insured ?
LENDING CONSIDERATIONS
‘Site Visit’
Everyone likes talking about themselves
check the stock position,
condition of the fixed assets (in case of a manufacturing company)
location and area,
debtors’ position from the register
labour-management relationship etc..
Analysis of the loan application
Assessment of the person (s) involved in the company
Appraisal of the company’s performance
LENDING CONSIDERATIONS
6Cs –
Character, Capacity, Cash, Capital, Condition, Collateral
CAMPARI
C - CHARACTER
A - ABILITY
M - MARGIN
P - PURPOSE
A - AMOUNT
R - REPAYMENT
I - INSURANCE
CAMPARI
C - CHARACTER
The person involved, historical
background of the company
CAMPARI
CHARACTER
Integrity and honesty
Is the controller known to the Bank ?
If already associated with the Bank (Business as well as personal capacity)
how have the past dealings with the Bank been conducted ?
Ask CIB
What is the previous borrowing record ?
Can the controller be trusted and does he stick to his commitments ?
Has the controller successfully dealt with the untoward situation in the past ?
Personal stability / resources and liabilities
Connections / Introduction
Are there any influential family or business connections we should bear in
mind ? A good connection or introduction does not mean that we can dispense
with our normal enquiries. Lending canons always are to be satisfied ?
CAMPARI
A - ABILITY
Can the Company achieve what is
promised?
CAMPARI
ABILITY
Management Ability
Do the people behind the business have the managerial capability to run the
business ?
Do they have the expertise, experience, drive and energy needed to make the
business a success and to justify the Bank’s support ?
Do they have other business undertakings ?
Are they innovative ?
Do they take unjustifiable risks ?
Is there depth in management ?
Does the business have a balanced team ?
Beware :-
One Man Rule
Non- Participating board
Unbalanced top team
Weak financial function
Lack of management depth
CAMPARI
ABILITY
Obtain details of the Business’s products :
Which ones make the better profits ?
Which ones generate cash quickly ?
What is the present demand ?
Is demand static, increasing or decreasing ?
Are the sales dominated by few customers ?
How is the competition ?
What is the subject company’s market share / where is it placed ?
Observe manipulation of Financial Statements.
value of the fixed assets
value of the stock
receivables outstanding
payables to the creditors
outstanding bank's loan
turnover and profits made
CAMPARI
M - MARGIN
Is the Return reasonable for the
Risk?
CAMPARI
MARGIN
Interest Margin
Set the interest rate to reflect :
Risk
the purpose of the credit facility / ies
the period of the credit facility / ies
Security
Commission
The administrative cost associated with running the credit portfolio
Fees
Commitment Fees - charged on any unused facility
Negotiation Fees - charged for the amount of work involved in preparing
and agreeing a facility
Management Fees - charged to cover the cost of the branch/Bank and
management dealing with an account on a day to day
basis e.g. interviews, phone calls, control etc.
CAMPARI
MARGIN
Obtain details of the workforce
• Are they sufficiently skilled ?
• Is there a ready supply of manpower particularly if the present workforce leaves or expansion
is planned ?
Are fixed assets sufficient ? what is their age, their economic life ? How is
the condition e.g. obsolete, modern technology, so etc..?
Analyze the SWOT i.e. Company’s Strength, Weakness, Opportunity &
Threats
Financial and Business Acumen
Have the previous facilities been respected ?
What is the customer’s past track record ?
Analyze the financial statements (balance sheet and P/L account).
Rundown in the company’s checking account maintained in the Bank.
These two give an indication of the past dealings and company’s financial
health.
Business Development Opportunities
This canon mainly concerns the future relationship and its development
and the envisaged profitable association.
CAMPARI
P - PURPOSE
Why is/are the credit facility/ies needed?
How will the credit facility/ies utilized?
CAMPARI
PURPOSE
Against Bank/Government Policy
Bank Policy
What is the Bank’s current lending policies ?
It is an acceptable banking proposition ?
Is the purpose immoral or against community interest ?
Government Policy
Has the government placed restriction on the type lending proposed
?
Is the government encouraging lending by incentives or special
scheme or making it mandatory for the banks to invest in a
particular type of sector or business ?
Is it in the customer’s best interest ?
Help in exposing shortcomings in the proposals will be of great benefit
to the customer as well as to the Bank.
Trade Financing
Purchase of fixed assets
CAMPARI
A - AMOUNT
How much is needed?
CAMPARI A=Amount
≠ What is Customer’s Stake?
Is it reasonable when viewed against:
Our loan
Borrowing from all sources
Creditors normal term of trade of the particular business.
Is the amount correct?
CAMPARI A=Amount
≠ TRADE FINANCE
Has the projection been produced?
FIXED ASSETS PURCHASE
Have competitive estimate been obtained?
- Ensure the Customer’s stake is injected before the Bank
lends or ensure the customer’s stake and Bank finance go
parallel.
CAMPARI
R - REPAYMENT
How and when will the Bank
get its money back?
CAMPARI R=REPAYMENT
≠ SOURCE
Sale of Assets
Valueof the item (book value)
Degree of probability of the Assets being sold?
When is it likely to be sold?
What will be tentative value (distress)?
Total dependence for the sale of assets for the
repayment should be avoided.
CAMPARI R=REPAYMENT
≠ SOURCE
Profits:
Do the past financial statement show profits?
Are the assumptions realistic?
Is the project commercially viable?
Will Sufficient cash surplus be produced to repay the Bank’s loan?
What is the degree of risk & margin of safety?
Any Financial commitments which the customer is required to
meet in near future?
CAMPARI
I - INSURANCE
What happens if the plans don’t
work out and loan goes sour?
Is there any coverage through
which the loan along with the
accrued Interest can be recovered?
CREDIT MANAGEMENT
Financial Statement
Analysis
Lending
Considerations
FINANCIAL ANALYSIS…
Net Return on Equity = Net Income/Equity (Net worth)
Net Profitability = Net Income/Sales
Gross Profitability = Gross Profit/Sales
Gross Profit = Sales + Other income – cost of sales
Solvency Ratio = Net worth X 100/Total liabilities
Leverage = Total Liabilities/Net Worth
Liquidity Ratio:
Current Ratio = Current Assets/Current Liabilities
Quick Ratio = Quick Assets/ Current Liabilities
FINANCIAL ANALYSIS…
Days Receivables (ACP) = Receivables X 365/Sales
Days Inventory (ITR) = Inventories X 365/Sales
Days Payables = Payables X 365/Cost of goods sold
Assets Turnover = Sales/Assets
Net Return on Assets = Net Income/Total Assets
D/E Ratio = Debt/Equity
Interest Coverage Ratio (ICR) = EBIT/IE
FINANCIAL ANALYSIS…
Comments on the Cash Flow
Present:
Determination of the true cash flow from operations,
investing and financing activities
Assessment of the liquidity of the company.
See if funds generation permits debt servicing?
Analysis of Working capital requirement.
Other comments such as taxation, dividend policy etc.
Forecast
Cash flow projection is mandatory.
Analyze the net changes in the assets, liabilities and net
worth accounts from the Balance sheet at the beginning
of the year and that at the year end.
FINANCIAL ANALYSIS…
Sources and Uses of funds
Uses of funds:
Increase in Assets
Increase in account receivables
Increase in inventories.
Increase in work in process
Increase in Prepaid expenses
Decrease in Liabilities
Decrease in long term debt
Decrease in short term debt
FINANCIAL ANALYSIS…
Sources and Uses of funds
Sources of funds:
Decrease in Assets
Decrease in cash and marketable securities
Increase in Liabilities
Increase in notes payable
Increase in accounts payable
Increase in accrued expenses
Increase in Long term debt (LTD)
Increase in Net Worth
Increase in Shares, Capital Surplus
Increase in retained earnings
limitations of Analysis
Document based
Financials can be window dressed
Regulatory changes
Conflict of interest
Ethical issue
Limitation of knowledge
• Sources of Error:
Substantive errors: Erroneous assessment of credit exposure
Procedural errors: Two forms
- Credit approval process itself faulty
- Incorrect performance of credit assessment
Project Appraisal Ascertain…
Project is technically sound
The venture will provide reasonable stream of return
Venture is In line with the economic objectives of the
nation.
Ascertain if there are other effective and less costly
ways to achieve objectives
CREDIT MANAGEMENT…
After comprehensive analysis of the
aforementioned canons of lending considerations
either the Bank is satisfied and agrees for a loan or
rejects the loan application
CREDIT MANAGEMENT…
The Loan application is rejected mainly on the following
grounds
REASONS FOR REJECTING A LOAN:
Reasons involving credit worthiness
Not enough owners’ equity
Poor earnings record
Questionable management ability
Amount not justified
Collateral/security not enough and/or inferior quality
Slow or past due in trade or loan repayments
Inadequacy of the borrower’s accounting system
New firm with no established earnings record.
Poor moral risk
Other reasons
CREDIT MANAGEMENT…
REASONS FOR REJECTING A LOAN:
Reasons involving Banks Overall Policy
Requested Maturity too long
Type of loan not handled by the Bank
Line of Business not handled by the Bank
Loan portfolio for the type of loan requested already full
Not impressive income for the Bank by advancing the
loan
Other reasons
CREDIT MANAGEMENT…
REASONS FOR REJECTING A LOAN:
Reasons involving Govt. policies and other factors
Loan amount too large for the Banks’ legal loan limit/
Single Borrower Limit
Type of Business is not environment friendly
The owner(s) and/or the company has been a
defaulter
Other reasons
CREDIT MANAGEMENT…
Credit Appraisal
Next step : CREDIT/LOAN APPRAISAL
Format
A. The Party
B. Objective/Purpose
C. Assessment
1. Performance:
Strengths & Weakness
Management
Background and History of Development of the Business
Activity
Financial Health
Research & Development
CREDIT MANAGEMENT…
CREDIT APPRAISAL...
2. Environment
Opportunities & Threats
PEST Analysis
P = Political
E = Economic
S = Social
T = Technological
Legislative
Intra company
D. Conclusion
C A M P A R I
E. RECOMMENDATION
Yes/No
If No = Give Reason
If Yes = Special Covenants (if any)
Overview of NRB Directives affecting Credit Management
KNOW YOUR CUSTOMER
Credit Risk Management
Strategy:
Several issues which differ in lending:
1. Unusual ratio: lending Vs. equity70:30, effectively Bank
owns (capital majority) the final investment without having
any voting rights (no board member)= lack of information!
Venture Capital!
2. Mostly posses short term deposits as resources as lending has
a much longer lifetime. Risk of Bank liquidity. Possible
solution: issue long term Bonds or Funds with adequate
interest rates.
3. Setting the interest rate for the loan should be based on
deposit interest rate (market related) and be added with
following margin requirement: E.g. banks equity costs,
operational costs, risk costs, earnings etc.
Risk Management Strategy: Contd..
Bankers Duty:
We are dealing with the savings of our clients
We are not allowed to lose any paisa.
We are in the duty and it should be our sole target to
deal with this saving so that we are always in the
position to pay back the principal including interests.
No loan disbursal until the credit and security
documentation is not duly sign by all parties (legal
perfection).
Periodical reporting and utilization visit is mandatory
until maturity of the loan.
Risk Management Strategy: Contd..
Some Advises:
Do only approve a credit line and participate in
lending when you understand all concerning the
credit creation and credit structure.
Try to take your own decision= means judge the
explications of the experts.
At the end, it is you who has to decide/approve
the loan and to set the necessarily conditions.
So keep it as simple as possible, act always as you
have to decide to lend your own money.
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Pricing Loan Products
Methods Used:
1. Cost-Plus Loan Pricing Method
2. Price Leadership Model
3. Below Prime Market Pricing
4. Cost-Benefit Loan Pricing
1. Cost-Plus Loan Pricing
Marginal
Cost of Estimated
Nonfund Bank's
Loan Raising Margin to
Bank Desired
Interest = Loanable + + Compensate +
Operating Profit
Rate Funds to Bank for
Costs Margin
Lend to Default Risk
Borrower
2. Price Leadership Model
Default
Risk Term Risk
Loan
Base or Premium Premium for
Interest = + +
Prime Rate for Non- Longer
Rate
Prime Term Credit
Borrowers
Prime Rate: Major Banks Established a Base Lending Fee During the Great Depression. At
that Time It Was the Lowest Interest Rate Charged Their Most Credit Worthy Customers for
Short-Term Working Capital Loans
LIBOR: The London Interbank Offer Rate. The Rate Offered on Short-Term Eurodollar
Deposits With Maturities Ranging From a Few Days to a Few Months
3. Below-Prime Market Pricing
(The Markup Model)
Interest Cost
Loan Markup
of Borrowing
Interest = + for Risk
in the Money
Rate and Profit
Market
4. Cost-Benefit Loan Pricing
Loan Pricing System that indicate whether the bank is charging
enough for a loan to fully compensate it for all the costs and risks
involved
Three steps:
- Estimate the total revenue the loan will generate
- Estimate the net amount of loanable funds the bank must turnover
to the borrower (after deducting reserve requirement)
- Estimate the before tax yield from the loan by dividing the
estimated loan revenue by the net amount of loanable funds the
borrower will actually use.
Loan Review:
Objective
Aims of the credit monitoring:
To detect actual/potential problem loan as early as possible
(Early Warning Signal)
To provide an incentive for loan officers to monitor loans and
to report deterioration in their own loan
To enforce uniform documentation
To ensure that loan policies, banking laws and regulations are
followed
To inform management and board about the overall condition
of the loan portfolio
To aid in establishing loan loss reserves
67
Classification of defaulters
Wilful
Remain out of contact
Un wiling to dispose the collateral property
Not utilizing earnings to repay loans
Not utilizing funds for intended purpose
Using the name of third party for the business
Offered weak, substandard or insufficient collateral
Non wilful
Intended to repay but situation beyond control
Regular interaction with the bank
Spend time for alternative strategy
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Early Warning Signal
Start to avoid bank’s call
Change in bankers frequently
Frequent delay in servicing interest instalment or EMI
Frequent change in security coverage
Constant overdraft excesses
Failure to repay seasonal facilities
Failure to meet forecasts
Delays in responding to bank requests
Inadequate financial reporting
Decrease in sales
Decrease in profit margins
Inability to pass on price increases
Increase in overheads
Inventory build up
Receivables build up
Creditors build up
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Credit Monitoring
Starts soon after sanction/ disbursement
Three types:
i. Physical Follow up
ii. Legal Follow up
iii. Financial Follow up
i. Physical Follow up
Qualitative:
Inspect the system of maintenance of registers, books, stock , Statements
Be natural, with due care.
Discuss with partners/ key persons about unit’s activities, problems
Take note of any decision among partners, industrial relation problem.
Problem into frequent turnover of key personnel
Quantitative
Inspect stock, machinery and condition of real estate
- collateral
70
Legal Follow up
Documentation
- On the correct formats,
- Adequately stamped
- Signed by all required.
- Properly executed by the appropriate person
Insurance
- Relative risk all covered
- Policy to have Bank’s charge
- Policy renewed in time
Mortgage
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Financial Follow ups
Call for
Financial statement periodically, check website
Stock statement & list of debtors
Scrutinise
Check account movement (working capital and OD)
Compare stock and receivables statements with earlier
ones –verify any large variance, investigate the reasons
Fix quarterly operating limits where applicable
Monitor performance with budgets submitted earlier
Ratios
Current, Quick, D/E, Debt Service Coverage ratio
72
Handling Problem Loan Situations (NPA)
Recovery Process:
Identification of NPL/Problematic Loans
Insolvency/liquidation of borrower or guarantor
Unsatisfactory account performance
Deterioration in the security values
Misutilization of funds
Loans graded as classified
Regular monitoring of accounts
Information to the borrower about the performance of his account.
Ensure that the charge documents are in order.
Assess the value of the security.
Dialogue with the borrower to derive possible solution.
73
Recovery Process……….
Convey the consequences of the Recovery Action.
Try to reach an amicable settlement with the
borrower.
If the borrower still fails to respond, move onto an
auction process to liquidate the security provided by
the clients.
Blacklisting of the borrower and the guarantor.
File case at Debt Recovery Tribunal (DRT) to recover
any deficit amount in excess of Rs.5 lacs from the
liquidation of security.
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Modes of recovery
Cash settlement
Renewal, Reschedule and restructure
Other Amicable settlement
Liquidation of securities (Auction)
Non Banking Assets
Loan Write Off
Debt Recovery Tribunal
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Procedures of Auction
Pre information to the borrower, guarantor and property
owner prior to publication to 35 days public notice.
35 days public notice.
Another public notice (if deemed necessary)
Information about the auction of properties to the borrower,
guarantor and property owner prior to publication to auction
notice.
Auction notice with details of the property, time and venue.
Auction in the presence of representatives of government
agencies
Decision of the board to sale or book the property as Non
Banking Assets.
Re-auction if necessary
Transfer the ownership of the property
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Non Banking Assets
FI moves onto auction of the mortgaged property for realization of loan when all
other avenues fail to yield the desired outcome.
However, it is not always necessary that the collateral is sold at the auction
either because there are no interested buyers or the bid price is unreasonable.
In such cases, FIs may take over such properties as their own assets. These assets
are called Non Banking Assets.
Before taking over the property, FIs should conduct a valuation of the property
and the assets should be booked at that value or outstanding principal whichever
is lower.
The proceeds of the assets takeover should be utilized to settle the loan of the
borrower.
The advantage of creation of NBA for the FI is twofold:
• Reducing the value of the NPL
• Procuring assets that might have potential for future use for the FI.
FIs may convert the NBA into banking assets in case they desire to use it for their
own purposes.
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Loan write-off….
Even after all the effort, the FI fails to recover the loan, it can
write-off the loan which meets certain requirements.
The write-off is only a book cleaning exercise and it doesn’t
comprise the right of recovery at a later date.
Write-off should have fulfilled all conditions as stipulated in the
Write-off policy as approved from NRB.
Loans that are overdue by more than 5 years should be
compulsorily written off.
Similarly, unrecovered portion of loan after creation of NBA should
also be written off.
FIs should maintain a register of all cases of write-offs and
maintain a record of recoveries made since the write-off.
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Debt Recovery Tribunal
This is a last resort in recovery.
In order to assist the recovery process of the FI, a
debt recovery tribunal has been set up.
FIs may lodge a claim at the DRT to recover the
amount in excess of Rs.5 lacs after exhausting all
possible efforts to recover the same.
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Blacklisting
In order to protect the FIs from defaulters, a
blacklisting mechanism have been set up by
NRB.
FIs should recommend to include the following,
related to defaulters, in the blacklist
Company/firm/individual
Proprietors/partners/directors/guarantors
Undivided family members
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NPA Management:
Conclusion
NPL management is an integral part of FIs
operation.
It is critical to FIs effective credit management.
Because of various legal issues involved, due care
must be exercised in executing this function.
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Unit Assignment
MCQ
82
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