Samsung SMT I5210
Samsung SMT I5210
Ed. 00
SMT-i5210
Service Manual
SMT-i5210 Service Manual
COPYRIGHT
This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright.
No information contained herein may be copied, translated, transcribed or duplicated for any commercial
purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics
Co., Ltd.
TRADEMARKS
Product names mentioned in this manual may be trademarks and/or registered trademarks of their respective
companies.
This document has been reproduced by TelephoneSystemsDirect with the kind permission of Samsung.
This manual should be read and used as a guideline for properly installing and operating the product.
This manual may be changed for the system improvement, standardization and other technical reasons without prior
notice.
If you need updated manuals or have any questions concerning the contents of the manuals, contact our Document
Center at the following address or Web site:
Address: Document Center 3rd Floor Jeong-bo-tong-sin-dong. Dong-Suwon P.O. Box 105, 416, Maetan-3dong
Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea 442-600
Homepage: http://www.samsungdocs.com
INTRODUCTION
Purpose
This manual provides information on the configuration and specifications of the SMT-
i5210, an Internet Protocol (IP) phone and describes how to assemble and disassemble the
product. It also describes the problems encountered when using the product,
troubleshooting methods, hardware block, circuits, etc.
CHAPTER 5. Troubleshooting
Describes the types of problems which may arise while using the SMT-i5210 IP phone, and
the methods of troubleshooting.
ABBREVIATION
Provides explanations on the abbreviations used throughout this manual.
Conventions
The following types of paragraphs contain special information that must be carefully read
and thoroughly understood. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
WARNING
Provides information or instructions that the reader should follow in order to avoid
personal injury or fatality.
CAUTION
Provides information or instructions that the reader should follow in order to avoid
a service failure or damage to the system.
CHECKPOINT
Provides the operator with checkpoints for stable system operation.
NOTE
Indicates additional information as a reference.
References
SMT-i5210 User Manual
Describes how to use the SMT-i5210 IP phone.
Revision History
EDITION DATE OF ISSUE REMARKS
SAFETY CONCERNS
The purpose of the Safety Concerns section is to ensure the safety of users and prevent
property damage. Please read this document carefully for proper use.
Symbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action
Warning
WARNING
Caution
CAUTION
Conductive material
When applying power after separating a board, do not place the board in a
location which contains moisture, metal or any conductive material.
Product assembly
After repairing the product, all connectors and screws should be replaced into
their original locations. In addition, after completing assembly, there not be a gap
between the top and bottom case.
TABLE OF CONTENTS
INTRODUCTION I
Purpose ...................................................................................................................................................... I
Content and Organization .......................................................................................................................... I
Conventions............................................................................................................................................... II
References ................................................................................................................................................ II
Revision History ....................................................................................................................................... III
SAFETY CONCERNS V
Symbols .....................................................................................................................................................V
Warning ....................................................................................................................................................VI
Caution.....................................................................................................................................................VII
5.3 When the LED is not lit or nothing is displayed on the LCD .............................................. 5-4
ABBREVIATION I
C ~ P ........................................................................................................................................................... I
S ................................................................................................................................................................. II
LIST OF FIGURES
LIST OF TABLES
This chapter describes the configuration, names and functions of parts, and specifications
of the SMT-i5210 IP phone.
Item Specification
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Port Description
Item Specification
Model SMT-i5210
Weight (g) 994
Dimensions (mm) 223 (L) × 223 (W) × 131.5 (H)
Power consumption when DC 36~59 V (Standard 48 V); 200 mA
using PoE
Power consumption when DC 5 V; 1.2 A (Max.)
using an adaptor
PoE Interface Supports 802.3 a/f standard.
Network Interface Ethernet 10/100 BASE-T
Operating temperature (°C) 0~45
Operating humidity (%) 10~90
Call via speaker phone Available
LCD Black & white graphic LCD (128 × 64 pixels)
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This chapter illustrates the disassembly diagram of the SMT-i5210 IP phone, and describes
how to disassemble and assemble the phone.
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The figure below shows the detached front and back sides.
3) Unscrew all fixing screws (16) that secure the parts including the main PCB, LED
PCB speaker, and LCD cover.
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Detachment the cables connected to the main PBA of the front- speaker cable, mike
cable, LCD cable, LED and key cable from the PBA connector.
Mike connector
Speaker connector
Detach the main PBA, speaker, LED PBA, and mike from the Front panel.
The figure below shows the front case and Conductive Rubber (key pad) when
detached.
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Detach the handset rack on the front of the Front panel by pulling it upward.
The figure below shows the detached front parts such as buttons.
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Figure 2.21 Detachment of the Modular Jack, Mike and Rx-unit (1)
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This chapter describes the structure and features of each circuit of the SMT-i5210 IP phone.
Ethernet Switch
3x3 PHY RTL8306 Transformer RJ-45
LED VoIP Processor Ethernet 0 E0 E2
6x6 H2019NL LAN
KEY PAD KEY_SCAN 257MHz MIPS32
DSS/LAMP BCM1190 3.3V 1.8V
1.2V
HOOK
GPIO 2.5V 1.8V
IRQ
FUNC_LED CODEC 1 CODEC 0 3.3V
RESET
3.3V 48V
3.2 CPU
The figure below is the block diagram of the CPU.
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- Capacity: 8 MBytes × 1 ea
CPU SFlash - Part: MX25L6405D
- Access time: 86 MHz Serial Clock
BCM1190 64 Mbit - Package: 16 Pin SOP
- Power supply: 3.3 V
SPI_CLK SCLK
SPI_MISO SO
SPI_MOSI SI
SPI_SBB CS#
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3.3.2 SDRAM
16 MByte SDRAM is used for software operation and data saving.
With the CUP, it is connected to the GBUS at a speed of 166 MHZ.
SD_CLK CLK
SD_CKE CKE
SD_A(11:0) A(11:0)
SD_DQ(15:0) DQ(15:0)
3.4 Network
Although the PHY/MAC of 2port is installed within the BCM1190 main chipset, it uses the
S/W Switching method to handle Ethernet Frame thus resulting in limited performance
without providing the wired speed. Therefore, L2 Switching is performed by connecting
each of LAN, PC port, and one port of BCM1190 by using a separate external switch chip.
For the L2 Switch chip, RTL8306G is used. Also, RTL8306G has the PHY and MAC
installed inside, and it is connected to BCM1190 in a PHY-to-PHY type interface.
Furthermore, to handle the Ethernet Protocols such as VLAN of BCM1190, it provides the
SMI (Serial Management Interface) connection to BCM1190. And to recognize the Link
connection status of the PC/LAN port, the function is implemented by connecting the Link
LED Signal of RTL8306G to GPIO of BCM1190.
Part: RTL8306G
Ethernet I/F: 10/100BASE-TX
Package: 128Pin PQFP
VCC: 3.3 V, 1.8 V
The H/W Reset Configuration of RTL8306G can be set by using Power on Strap Pin.
This decides the operation mode according to the inputted value when the reset is applied
to the RTL8306G chip. After the Reset, it operates in the mode that has been allocated to
the pin.
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3.5 LCD
This section describes the LCD of the SMT-i5210 IP phone.
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3.6 LED
This section describes the LED of the SMT-i5210 IP phone.
LED Color
LED Port
Red Green Orange
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LED Color
LED Port
Red Green Orange
3.7 Audio
Basically BCM1190 provides two channel audio input/output ports. One channel connects
the Mike and speaker of the main body for the Speaker phone function, and the other
channel is connected to the Handset/Headset. To the main body speaker, the signals from
BCM1190 are inputted through the Audio Amp (1.7 W TPA6204 from TI) while being
amplified by it. To minimize Pop-up Noise, Fully Differential Audio Amp is used, and
BCM1190 uses the GPIO[31] for the On/Off of the Amp. When the GPIO[31] value is ‘1’,
the Amp is On. To selectively connect the Audio port of BCM1190 to RJ-22 Handset and
the RJ-22 Headset, Analog Switch (FSA2268 from Fairchild) is connected. The Analog
Switch is controlled with the GPIO[30] of BCM1190. As default, the Handset is selected
for the Analog Switch, and its selections are as follow: ‘0’ Handset and ‘1’ Headset.
The figure below displays the Audio Part Block Diagram.
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OUT
0 1 2 3 4 5
IN
0 F4 F6 F10A F11 F12 F14A
F10B F14B
1 F1 F5 K1 K4 K7 F13A
F13B
OUT
0 1 2
IN
0 DSS12 DSS9 DSS6
1 DSS13 DSS10 DSS7
2 DSS14 DSS11 DSS8
3.8.2 Hook
GPIO 0 is used to control the hook switch.
Transformer RJ-45
RTL8306 H2019NL LAN
3.3V 1.8V
BCM1190
1.2V
2.5V
3.3V
3.3V 48V
5V
Optional
Power Adaptor
5V/1.5A or 5V/3A
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On the other hand, a circuit that is implemented with the 'Non-Isolated' method requires
extra caution when grounding. In other words, a failure may occur when performing
debugging if system (OfficeServ products) that is connected to the Frame Ground, Scope,
PC, and other devices are connected together. Thus extra cautions is required.
It is the structure that is outputting 5 V power by having 48 V inputted through the PSE/PD
as the reference electric potential and generating the ground within the board according to
the voltage level. As a result, the difference in power level occurs from the Frame Ground.
As shown in the figure below, the difference in the Ground Level itself does not cause a
problem during the actual site operation.
However, when probing inside of the SMT-i5210 for board debugging or SIO
communication through UART by using a PC, a failure occurs due to the Ground Level
difference between Scope equipment and the PC.
As a result, FGND connection parts need to be removed from the AC Connector of the
OfficeServ or Debugging equipment when the failure occurs. If the PoE Switch is
interfacing with the products that have separated FGND and GND instead of the
OfficeServ products, the FGND connection of the Debugging equipment should have no
limitation.
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This chapter describes what to check to see if the SMT-i5210 IP phone is working normally,
and how to use the diagnosis program.
Checking Power
Checking for a short: Check # 1, 2, and 3 pin of the U7 in turn using the Digital
Voltage Meter (DVM).
Checking 5 V (adaptor), or 48 V Power over Ethernet (PoE): Check whether the
voltage is supplied to the ‘+’ and ‘-’ of the bridge diode BD1 or BD2 after connecting
the product to local power source or a system.
Check the +3.3 V power: Check that the output from VCC and GND the C4 is +3.3 V.
To prevent reverse voltage, the 5 V power is supplied after passing through the diode
that results in about 0.2 V of voltage drop. And the 5 V power supply mentioned in
this manual may slightly differ from an actual use.
Hook Switch
When the contact point between the R106 and C305 is hook-on: High Level (3.3 V)
When the contact point between the R106 and C305 is hook-off: Low Level (0 V)
Key Scan
Check if low input is detected in KEYPAD0–5 of CPU when the key is pressed.
(Output from High to Low)
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Key test
In an LCD module test mode, pressing ‘#’ key once displays ‘[SMT-i5210] KEY TEST
Press Key #:for next’, and it enters the key test mode.
If you press a number, navigation, volume key, etc., the key value is displayed on the
LCD.
Whenever you press the ‘#’ key, you can move to the next test mode.
LED test
In a key test mode, pressing the ‘#’ key once displays ‘[SMT-i5210] Must Push * LED
TEST *: Chg LED Status #:for next’, and it enters the LED test mode.
Whenever the ‘*’ key is pressed, the LED status is changed in the order of 'RED LED
GREEN LED Off LED Full LED'.
Whenever you press the ‘#’ key, you can move to the next test mode.
Tone test
In an LED module test mode, pressing ‘#’ key once displays ‘[SMT-i5210] TONE TEST
*:Chg Tone #:for next’, and it enters the tone test mode.
Using the volume key in the tone test mode, you can adjust the volume of the tone.
In the tone test mode, you can select a tone using the ‘*’ key.
Basically, two types of tone appear in turn.
Ring test
In a tone test mode, pressing the ‘#’ key once displays ‘[SMT-i5210] RING TEST *: Test
other #:for next’, and it enters the ring test mode.Diagnosis program: Ring test.
Using the volume key in a ring test mode, you can adjust the volume of the ring.
In a ring test mode, you can select a ring melody using the ‘*’ key.
Basically, two types of ring melody appear in turn.
Pressing the ‘*’ key places a call to the phone which is set in a zig mode via a
handset device.
Initialization
When the ‘#’ key is pressed once during the Speaker call test mode, ‘[SMT-i5210] Must
Push * Factory Reset? *: reset #: for next’ is displayed and enters the initialization mode.
Pressing the ‘*’ key starts the initialization to factory settings.
When the ‘#’ key is pressed, ‘[SMT-i5210] Complete !! Press # for next’ is displayed.
When the ‘#’ key is pressed again, ‘TEST IS FINISHED *:test again #:reboot’ is
displayed.
If the ‘*’ key is pressed, the diagnosis is restarted from the initial step of the diagnosis
program. And if the ‘#’ key is pressed, the diagnosis ends, and the phone is rebooted.
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CHAPTER 5. Troubleshooting
Describes the types of problems which may arise while using the SMT-i5210 IP phone, and
the methods of troubleshooting.
YES
Is 3.3 V outputted? NO
(Both ends of C4)
YES
Is U7 output (VOUT) NO
shorted?
YES
Check the soldering state of
U7 then replace.
YES
Exit
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NO
Does X-TAL (25 M) oscillate Replace X-TAL (25 M)
normally?
YES
NO
Is 20 MHz outputted from
SPI_CLK?
YES
When Reset,
are signals transmitted to NO
the data line with SPI-CS0-L
signal?
Check for U5 short, and
YES replace it.
1
1
1
Is 3.3 V outputted NO Check for U7 short,
from the LCD power line? and replace it.
YES
Exit
NO
Is there an
NO
abnormal screen displayed
on the LCD?
Is 3.3 V
supplied to # 5 Pin of J21 NO
normally?
YES
Check L44 then replace it.
NO
Is the Reset signal displayed
on the LCD?
Exit
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YES
NO
Is the signal displayed
on Tx/Rx?
YES
Check the CPU and transformer
interface part for short or open,
and replace the CPU.
Exit
YES
Is HANDSET_ NO
SPK_P/M signal outputted
normally?
YES
Check the CPU, and replace it.
Is HANDSET
NO
_SPK_P/M outputted normally
after passing the
resistor?
YES Replace 0 Ω resistor of
R150 and R151.
1
Replace the HANDSET
Exit
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0202-001459 SOLDER-CREAM XX 1
0202-001524 SOLDER-BAR XX 1
0402-001047 DIODE-BRIDGE BD1, BD2 2
0402-001211 DIODE-RECTIFIER D9 1
0402-001405 DIODE-SCHOTTKY D12, D3, D4, D7 4
0403-001164 DIODE-ZENER ZD2 1
0406-001083 DIODE-TVS D10, D11 2
0406-001227 DIODE-TVS ZD3 1
0501-000467 TR-SMALL SIGNAL Q6, Q7 2
0502-001226 TR-POWER Q3, Q4, Q5 3
0505-001165 FET-SILICON Q2 1
0505-001845 FET-SILICON Q1 1
0505-002531 FET-SILICON Q8 1
0601-001064 LED LED10, LED11, LED12, LED13, 14
LED14, LED15, LED16, LED17,
LED18, LED19, LED20, LED21,
LED8, LED9
0601-001094 LED LED22, LED23 2
0601-001226 LED LED1, LED2, LED3, LED4, LED5, 7
LED6, LED7
0903-001595 IC-MICROCONTROLLER U14 1
1001-001593 IC-ANALOG SWITCH U12, U13 2
1105-001573 IC-DRAM U9 1
1107-001777 IC-FLASH MEMORY U10 1
1201-002222 IC-AUDIO AMP U3 1
1203-005538 IC-DC/DC CONVERTER U7 1
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ABBREVIATION
A
AOM Add On Module
C
CPU Central Processing Unit
D
DSS Direct Station Select
E
ESD Electrostatic Sensitive Devices
F
FIFO First In First Out
FPC Flexible Printed Circuit
G
GPIO General Purpose Input/Output
I
IP Internet Protocol
L
LAN Local Area Network
LCD Liquid Crystal Display
LED Light Emitting Diode
N
NOR Not OR
M
MIB Management Information Base
P
PoE Power Over Ethernet
S
SDRAM Synchronous Dynamic Random Access Memory
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SMT-i5210
Service Manual