TATA COMMUNICATIONS TRANSFORMATION SERVICES LIMITED

CORPORATE SOCIAL RESPONSIBILITY POLICY

Pursuant to the requirements of the Companies Act, 2013, Tata Communications

Transformation Services Limited (Company) is hereby formalizing its policy relating to
Corporate Social Responsibility (CSR) programs to be conducted in India.
Vision
‘Create empowered and connected societies for Sustainable Development
through Next Practices’
Tata Communications Transformation Services Limited (TCTSL) believes that the
spread of technology and global interconnections has great potential to accelerate
human progress. The United Nations recognizes Information and Communications
Technology as a ‘means of implementation’ for all the 17 Sustainable Development
Goals (SDGs).
In pursuit, TCTSL’s focussed global CSR programme shall seek to harness its
expertise in digital enablement in the areas of healthcare, education and employability
& sustainable livelihoods to address the fundamental concerns of the society and bring
about development that is sustainable.
Preamble
CSR at TCTSL derives inspiration from Tata Group’s philosophy ‘to improve the quality
of life of the communities we serve globally through long term stakeholder value
creation based on leadership with trust’. TCTSL aspires to continually delight its
communities by differentiating itself as a unique ecosystem of connections. In line with
the Tata Group’s philosophy and TCTSL’s ambition, the CSR programme shall
leverage organization’s core expertise, partnerships, infrastructure and other
resources to create long term shared value for community it serves; focussed primarily
on inter alia underserved, socially and economically backward groups, especially
women, children, youth, Scheduled Caste & Scheduled Tribes.
All efforts at TCTSL shall be aligned to complement the following 3 Sustainable
Development Goals in accordance with organization’s vision and ambition:
SDG 4 – Ensure inclusive and quality education for all and promote lifelong learning
SDG 8 – Promote inclusive and sustainable economic growth, employment and decent
work for all
SDG 10 – Reduce inequality within and among countries and;

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 Key Focus Areas and Driving Principles
TCTSL identifies Education and Employability & Sustainable Livelihoods as key
focus areas, driving principles of which are summarized below:
1. Education: Transforming the education system through digital enablement,
educators’ empowerment and youth engagement to create exponential social,
economic and environmental impact

2. Employability & Sustainable Livelihoods: Empowering youth, women and other

relevant target groups with relevant skills and enabling them to be industry ready
by equipping them with the right attitude and values to enhance their life conditions
and contribute actively to the economy

TCTSL would synergize with the programs and initiatives of Tata Group wherever
possible and provide support for disaster rescue, relief and rehabilitation in close co-
ordination with the Tata group.

Governance Structure & Management

The budget for the CSR interventions along with goals is discussed and signed off at
the beginning of every financial year by the CSR Committee. It oversees the
company’s conduct with regard to its corporate and societal obligations and its
reputation as a responsible corporate citizen. The CSR leadership allocates the
budget in line with the priority areas finalized by the CSR Committee, need of the
interventions and goals. The CSR leadership would make changes to the projects
mentioned in this Policy in consultation with the CSR Committee.
Reporting
TCTSL believes transparent reporting on sustainability and CSR is a cornerstone of
corporate citizenship. As a practice, TCTSL publishes disclosures on Corporate Social
Responsibility in its Annual Report every year. Taking our reporting mechanism and
disclosures a notch higher, TCTSL from now on shall publish annual sustainability
report based on the global GRI framework, as it is a widely accepted international
standard.
Implementation
The implementation of the CSR programs in the given focus areas would be done
through NGOs and other partners with impeccable track record in their respective
domains and the highest sense of ethics and integrity. A team of dedicated CSR and
development sector professionals manage, oversee and monitor the execution of the
interventions in accordance with the strategy approved by the CSR Committee.
The interventions are undertaken in a project mode with specific targets, outcome,
activities, milestones and responsibilities of each party written down and signed off by
each, as part of the MOU. The deliverables are mutually agreed by the parties. As a
practice, TCTSL establishes long term multi-year partnerships, so as to provide ample
time for creating an impact.

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 Monitoring and Evaluation of CSR Projects
All projects undergo quarterly monitoring with a defined, project specific Monitoring
and Evaluation framework. Monitoring is done through a cloud based technological
tool that enables partners to upload real time data along with ‘geo-tagged’ photographs
for precision. The tool facilitates last mile tracking and impact analysis. Additionally,
regular interactions and site visits are conducted by the CSR team to assess the
progress of the project and extend support, in terms expertise, to the partner. Third
party impact assessment is incorporated in the design of the project. The projects are
apprised annually by the CSR team, to assess efficacy basis which addendums are
signed for the consequent year and disbursals are sanctioned.
Budget
The minimum funds allocated for CSR would be as per the Indian Companies Act
2013.This policy provides that the corpus of funds allocated for CSR activities would
include 2% of the average net profits of preceding three years. Any surplus arising out
of the CSR activities is ploughed back into the activity. The surplus arising out of the
CSR projects or programs or activities shall not form part of the business profits
TCCTSL.
(Annexure to the CSR Policy provides salient details of the CSR programme)
Annexure
Focus Area Project Reference Implement Implementation
S.No. of ation Schedule
Schedule Modality
VII
Q1 Q2 Q3 Q4

Education 1.Udaan ii Partner * * * *

Umang ii Partner * * * *
Employability Integrate ii, iii Partner * * * *
and Sustainable d rural
livelihoods developm
ent
program

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