1 ST.
VINCENT COLLEGE OF CABUYAO
Mamatid, City of Cabuyao, Laguna
OUTCOMES-BASED COURSE SYLLABUS
Course Name Rooms Division Management
Course Credits 3 units
Course Description This course presents an understanding of the necessity for controls in Room Division and of the requirement to supervise the operations of a hotel
Front Office and Housekeeping.
Contact Hours/Week 3 hours
Prerequisites none
Course Outcomes A. Cognitive : 1. To understand the management system and control of Rooms Division
2. Describe and explain how to apply control mechanisms within the Front Office so as to present loss of hotel
assets.
B. Affective : 1. To recognize functions in housekeeping laundry operations.
COURSE OUTLINE AND TIME FRAME 2. To appreciate the work of the night auditor.
Course Content/ Subject Matter
C. Psychomotor : 1. To implement occupational health, safety and welfare practices and procedures within the room division and
Week 1 Introduction to supervision in room division.
describe for detection and evacuation procedure.
Week 2 Occupational health
2. safety and welfare
Prescribe securitywith in rooms
measure division applied in hotels so as to ensure security for guest, staff and property.
commonly
Weeks 3 Fire Regulation and operating equipment
Weeks 4 Labor Cost Control
Week 5 Preliminary Examination
Weeks 6-7 Housekeeping Inventories
Weeks 8-9 Linen and Laundry Operations
Week 10 Midterm Examination
Weeks 11-12 Front Office Controls
Weeks 13-14 Night Audit
Week 15 Pre-Final Examination
Weeks 16-17 Seminar on first aid and accident safety prevention
Week 18 Final Examination
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COURSE REQUIREMENTS: 1. Regular quizzes
2. Performance
3. Hands-on Exam
4. Exams
Quizzes – 25%
GRADING SYSTEM:
Hands-on Exam – 30%
Behavior – (10%)
Exams– (35%)
LEARNING PLAN
SPECIFIC OBJECTIVES SUBJECT MATTER VALUES METHODOLOGY TEACHING TIME EVALUATION MINIMUM
INTEGRATED AIDS ALLOTMENT TOOLS COMPETENCE
INDICATOR
Know the housekeeping Introduction to supervision in Orderliness Lecture Projector 3 hrs Quiz
organization and duties room division. Discussion Recitation 85%
and responsibilities of each
personnel.
Explain the importance of Occupational health safety and Cleanliness & Lecture Projector 6 hrs Quiz 85%
sanitation in housekeeping. welfare with in rooms division Orderliness Discussion White Recitation
Recognize the different Board
bacterial contamination
and how to control them.
Discuss the importance of Fire Regulation and operating Alertness and Lecture Projector 8 hrs Recitation 85%
safety and security equipment Responsibility Discussion White
measures of have guests. -security system in rooms division Board
-key handling and control
-fire safety prevention and control
PRELIM EXAMINATION
To know the areas for Labor Cost Control Resourcefulnes Lecture Projector 6 hrs Quiz 85%
monitoring and how to use -estimating manpower s Discussion Recitation
the tools or forms for requirements
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monitoring productivity and -determining the volume of work
quality of work load
-Elements of effective monitoring
Seminar on first aid and accident Responsibility Lecture 2 hrs 85%
safety prevention demonstration Hands- on
(student
participation)
Enumerate the different Housekeeping Inventories Resourcefulnes Lecture Projector 3 HRS Quiz 85%
housekeeping inventories s & Orderliness Recitation
used.
To know the distribution of Linen and Laundry Operations Flexibility & Lecture Projector 6 hrs Quiz 85%
responsibilities of laundry Honesty White Recitation
staff. Board
MIDTERM EXAMINATION
To know the processing Front Office Controls Courtesy & Lecture OHP 8 HRS Quiz 85%
of individual and group -Front desk operation Transparency Discussion Recitation
booking the registration -Processing guest registration
of guests that are -Guest Folio Role playing
undertaken at Front -Room discrepancy report
desk. -Room count and room reserve
To be familiar with the Night Audit Honesty & Integrity Lecture Projector 8 hrs Quiz 85%
accounting system -Guest services management Discussion White Recitation
-Posting facilities Board
-Night audit processing
-Interfaces; posting and control
FINAL EXAMINATION
REFERENCES :
1. Amelia Samson Roldan, Professional Management of Housekeeping Operation Management 5th Ed. 2007
2. John R. Walker, Introduction to Hospitality Operations 5th ed. 2008
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3. Carino, Celia, Beltran, Pamela, De Ocampo, Joseph Bismarck: The Hospitality Industry, Mindhapers Co. Inc. 2008
4. Ruther Fud, Denny: Hotel Management & Operation 4th ed. John Wiley & Sons 2007
Training Manula (Manila Peninsula)
Expectations from students:
1. The students’ responsibility is to come to each class prepared to be able to participate in class discussion. He/ she is also expected to take all the
examinations on the scheduled date.
Academic Dishonesty
2. All students are expected to be academically honest. Cheating, plagiarism on submitted requirements, lying and other forms of unethical behavior will
not be tolerated. Waiver of absence/s noted by the Program Head must be presented upon reporting back to class. Special examination will be
allowed only a week after the scheduled date. Special case like prolonged illness will be given special schedule of examination provided that he/she
presents medical certificate.
Policy on Absences
1. Only 2 consecutive days or 3 staggered days of absences is allowed.
2. It is the responsibility of the students to monitor his/her tardy incidents and absences that might accumulate leading to a grade of 5.
3. It is also his/her responsibility to see his/ her professor and Program Head should his/her case be of special nature.
SLIP OF UNDERSTANDING (SOU)
I have read the course syllabus and I understand that I have to comply with the requirements of the course and the expectations
from me as a student of __________________________________________during the _____ semester of AY _____________. I am
fully aware of the consequences of non-compliance with the above mentioned requirements and expectations.
____________________________________
Printed Name and Signature of Student
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Prepared: Reviewed: Noted:
_____________________________ ________________________________ _________________________
