Walking Tourism
Walking Tourism
172
                       Walking Tourism
Promoting Regional Development
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                                                                                                                                         Walking Tourism
                                                                                                        Promoting Regional Development
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                                                                                                                             The designations employed and the presentation of material in this publication do not imply the expression of any opinions
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                                                                                                                             Citation : 	World Tourism Organization ( 2019 ), Walking Tourism – Promoting Regional Development, UNWTO, Madrid,
                                                                                                                                         DOI: https://doi.org/10.18111/9789284420346.
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                                                                                                                             Table of contents	
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Acknowledgments 5
Foreword 7
Executive summary 9
1.1 Introduction 11
4.3 Maintenance 20
7.1 Georgia Hiking Trails (Georgia) – creating a national network of hiking routes 27
7.2 Lebanon Mountain Trail (Lebanon) – rural development through hiking tourism 29
7.3 Jeju Olle Trail (Republic of Korea) – rural development through hiking tourism 33
                                                                                                                             	         7.5 	   Via Francigena (Italy) – developing walking tourism through interregional cooperation
                                                                                                                                               under a common theme 	                                                                  41
                                                                                                                             	    7.6 	   Shinetsu Trail (Japan) – roles of a leading body of hiking tourism development	     45
7.7 ONSEN and Gastronomy Walking (Japan) – combining walking with other resources 48
7.9 Kamioyama Kurort (Japan) – a programme for residents’ health and walking tourism 54
                                                                                                                             Acknowledgments
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                                                                                                                                     This report was developed by Mr. Shuichi Kameyama, Special Advisor on Sports and Tourism to
                                                                                                                                     the Secretary-General of the World Tourism Organization (UNWTO). The report was developed
                                                                                                                                     under the supervision of Ms. Sandra Carvão, Chief of Market Intelligence and Competitiveness,
                                                                                                                                     UNWTO.
                                                                                                                                     UNWTO would like to thank the following for their contribution to this publication.
                                                                                                                                     –    Georgia National Tourism Administration;
                                                                                                                                     –    The Lebanon Mountain Trail Association;
                                                                                                                                     –    The Kyushu Tourism Promotion Organization;
                                                                                                                                     –    The European Association of the Vie Francigene;
                                                                                                                                     –    ONSEN & Gastronomy Tourism Association;
                                                                                                                                     –    The Foundation of the Sierra’s Greenway;
                                                                                                                                     –    Kaminoyama City, Japan;
                                                                                                                                     –    Mr. Shigeru Toyoshima, Tourism Promotion Producer,
                                                                                                                                          Fukuoka Prefecture Tourist Association;
                                                                                                                                     –    Mr. Hiroshi Kimura, Project Professor, Hokkaido University Graduate School of International
                                                                                                                                          Media, Communication, and Tourism Studies; and
                                                                                                                                     –    Ms. Kurumi Shimakawa, bachelor student of Wakayama University.
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                                                                                                                               7
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                                                                                                                             Foreword
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                                                                                                                                        Walking, our most common mode of travel, is one of the most popular ways in which tourists
                                                                                                                                        can see a destination up close and be active during their visit. Walking tourism allows visitors to
                                                                                                                                        directly and deeply experience a destination through their five senses. It also promotes meaningful
                                                                                                                                        interactions with local people, nature and culture.
                                                                                                                                        Walking tourism can be developed anywhere that possesses a route with characteristics distinctive
                                                                                                                                        to the area – and with relatively low investment costs. When local community residents along a
                                                                                                                                        route, as well as other stakeholders, are engaged in its development, walking tourism has the
                                                                                                                                        potential to bring a variety of social and economic benefits to the communities. It also promotes
                                                                                                                                        the dispersal of tourism demand towards lesser-visited areas and regions, and in off-peak seasons.
                                                                                                                                        This report, which showcases various successful examples of walking tourism, aims to serve
                                                                                                                                        as a practical reference for destinations with a focus on the role of walking tourism in regional
                                                                                                                                        development. I trust that it will help destinations develop walking tourism products and initiatives
                                                                                                                                        that can help make the most of tourism’s value in social and economic development.
                                                                                                                                                                                                                         Zurab Pololikashvili
                                                                                                                                                                                                                         Secretary-General,
                                                                                                                                                                                                      World Tourism Organization (UNWTO)
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                                                                                                                               9
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                                                                                                                             Executive summary
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                                                                                                                                          Walking tourism is now one of the most popular ways to experience a destination. It allows tourists
                                                                                                                                          to engage more with local people, nature and culture. It also meets recent travellers’ need of
                                                                                                                                          physical and healthy activities during their travel. Walking tourism can be developed anywhere as
                                                                                                                                          a sustainable tourism offer with relatively small investment. It can bring about social and economic
                                                                                                                                          benefits to residents and communities if properly developed and managed. Since walking activity
                                                                                                                                          is attractive not only to visitors but also to residents to maintain and enhance their wellbeing,
                                                                                                                                          a destination can also consider it as a means of its welfare policy and promoting the integration
                                                                                                                                          between visitors and residents.
                                                                                                                                          Even though walking tourism can be developed anywhere, a destination needs to think about its
                                                                                                                                          potential depending on its objectives and target segments (from casual walkers to serious hikers).
                                                                                                                                          During the actual development phase, the key elements are the following.
                                                                                                                                          ––   Route characteristics (attractiveness, safety, level of difficulty, access);
                                                                                                                                          ––   Necessary facilities (signage, toilets, benches, etc.);
                                                                                                                                          ––   Maintenance system;
                                                                                                                                          ––   Economic opportunities (accommodation, transport, retails, cultural programmes, links to
                                                                                                                                               gastronomy and wine tourism, etc.); and
                                                                                                                                          ––   Marketing and commercialization.
                                                                                                                                          At the same time, partnerships, involvement and support of local stakeholders are crucial to
                                                                                                                                          develop and maintain walking tourism for regional development. Walking tourism uses common
                                                                                                                                          goods and there may be possible conflicts between residents and tourists. Route maintenance
                                                                                                                                          can be carried out in cooperation with local volunteers. Access to training and financing is needed
                                                                                                                                          in order for new business opportunities to be utilized by local entrepreneurs and residents.
                                                                                                                             	
Conclusions
                                                                                                                                           Walking tourism has a potential to any destination. It can be developed with relatively small
                                                                                                                                           investment and in combination with the destination’s unique nature and culture. It can contribute to
                                                                                                                                           regional development through provision of job and business opportunities. In order to successfully
                                                                                                                                           develop it and maximize the local benefits from it, partnership and support of local stakeholders
                                                                                                                                           are crucial.
                                                                                                                                           Demands for “experiencing” a destination in an authentic way and growing popularity of active
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                                                                                                                                           tourism make walking tourism more and more relevant for both destinations and travellers.
                                                                                                                                           Walking travellers are also likely to appreciate local culture and nature, and walking tourism can
                                                                                                                                           be a good opportunity to showcase a destination as a whole beyond walking activities. Therefore
                                                                                                                                           it is hoped that destinations will make the most out of the value of walking tourism for their tourism
                                                                                                                                           development.
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                                                                                                                             Chapter 1	
                                                                                                                                           Why walking tourism?
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1.1 Introduction
                                                                                                                                           Walking tourism is ever popular among tourists not only who like walking but also who are
                                                                                                                                           interested in nature and authentic local experiences. Walking allows travellers to engage more
                                                                                                                                           directly with local people, nature and culture. Its popularity also comes from travellers’ needs of
                                                                                                                                           physical and healthy activities during their travel or from the increasing number of people taking
                                                                                                                                           active holidays.
                                                                                                                                           Walking tourism can include a wide range of products. For this report, however, only those with
                                                                                                                                           below characteristics are considered as they can be relatively easily developed for regional
                                                                                                                                           development:
                                                                                                                                           ––    Lasting from a few hours to a week or so;
                                                                                                                                           ––    Not requiring special skills or physical strengths of tourists; and
                                                                                                                                           ––    Taking place mostly on unpaved roads.
Hiking and trekking are also considered as one of the types of walking tourism in this report.
                                                                                                                                           Walking tourism can be considered as a type of sport tourism. Compared to other types of sport
                                                                                                                                           tourism, walking tourism requires only modest investment (no need to construct a specific facility)
                                                                                                                                           to make them sufficiently attractive.3 Walking routes require substantially less maintenance cost
                                                                                                                                           than sport facilities.4 Furthermore it does not require the institutional capacity necessary to
                                                                                                                                           organize sport events. Thus walking tourism is relatively easy for a destination to develop. It can
                                                                                                                                           1	   Davies, N.J.; Lumsdon, L.M. and Weston, R. (2012), ‘Developing Recreational Trails: Motivations for Recreational Walking’,
                                                                                                                                                Tourism Planning & Development, volume 9 (1), pp. 77–88.
                                                                                                                                           2	   Palau, R. et al. (2012), ‘An Analysis of Greenways from an Economic Perspective’, Tourism Planning & Development,
                                                                                                                                                volume 1, pp. 15–24.
                                                                                                                                          be combined with other local authentic experiences, which means every walking tourism product
                                                                                                                                          can have unique selling points.
                                                                                                                                          For established destinations, it can be an additional tourism offering to make visitors explore
                                                                                                                                          less visited areas, spend more and stay longer. It can reduce the seasonality of tourist flows.5 For
                                                                                                                                          emerging or developing destinations, it can be a core attraction.
                                                                                                                                          The benefits of walking tourism are not limited to tourism development. It helps improve the
                                                                                                                                          quality of life for communities6 as it can be developed as community-based tourism products and
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                                                                                                                                          support the local economy in rural areas. If managed properly, it can contribute to conservation
                                                                                                                                          of the natural and cultural environment and enhanced understanding of it among visitors and
                                                                                                                                          residents alike.7 It also promotes walking behaviour and physical activity, discourages sedentary
                                                                                                                                          lifestyle and reduces obesity among residents.8
                                                                                                                                          For a tourist, walking tourism is convenient as it requires little equipment other than outdoor
                                                                                                                                          garments.9 It is feasible for most of the population regardless of age, gender and so on.10
                                                                                                                                          Depending on the offerings, tourists can choose walking routes that fit their own needs in terms
                                                                                                                                          of length, level of difficulty and attractions along the way. It maintains and improves physical and
                                                                                                                                          mental health11 and provides contact with the natural environment.12
                                                                                                                                          There are benefits not only for tourists specifically interested in walking, but also those interested
                                                                                                                                          in culture. It helps them better understand the heritage, landscape and culture.13 It allows them
                                                                                                                                          to interact with people and places on a deeper level.14 Walking is the best way to explore and
                                                                                                                                          experience the uniqueness of a place.15
7 Ibid.
                                                                                                                                          	     Weston, R. and Mota, J.C. (2012), ‘Low Carbon Tourism Travel: Cycling, Walking and Trails’, Tourism Planning &
                                                                                                                                                Development, volume 9 (1), pp. 1–3.
                                                                                                                                          	     Omar, W.R.W.; Patterson, I. and Pegg, S. (2012), ‘A Green Pathway for Future Tourism Success: Walking Trail in Kuala
                                                                                                                                                Lumpur’, Tourism Planning & Development, volume 9 (1), pp. 57–76.
                                                                                                                                          	     Mnguni, E.M. and Giampiccoli, A. (2017), ‘Community-Based Tourism Development: A Hiking Trails Perspective’, African
                                                                                                                                                Journal of Hospitality, Tourism and Leisure, volume 6 (1), pp. 1–17.
10 Ibid.
11 Ibid.
                                                                                                                                          15	   Middleton, J. (2010), ‘Sense and the City: exploring the embodied geographies of urban walking’, Social and Cultural
                                                                                                                                                Geography, volume 11 (6), pp. 575–596.
                                                                                                                             	                                                                     Why walking tourism?	                     13
                                                                                                                                           As mentioned in the section 1.2, walking tourism is also beneficial to residents’ health and
                                                                                                                                           wellbeing. Therefore where appropriate, the development of walking tourism can be combined
                                                                                                                                           with the health and welfare policy of a destination. Increased participation in walking by residents
                                                                                                                                           increases opportunities for interactions between residents and tourists, which can lead to higher
                                                                                                                                           visitor satisfaction and enhanced welcoming environment of the place. Kaminoyama Kurort in
                                                                                                                                           Japan (case study 7.9) combines tourism and residents’ wellness in its project.
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                                                                                                                                           In addition, walking tourism can be a tool for local residents to learn their own nature and culture,
                                                                                                                                           and to be involved in conservation efforts. A management body of the walking route can organize
                                                                                                                                           seminars, workshops and events aimed to local people so that they can rediscover the value of
                                                                                                                                           their own areas and understand the importance of conservation. The Lebanon Mountain Trail (case
                                                                                                                                           study 7.2) and Jeju Olle in Republic of Korea (case study 7.3) offer programmes that facilitate
                                                                                                                                           learning and cooperation of residents.
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                                                                                                                             Chapter 2	
                                                                                                                                          Destinations with potential for walking tourism	
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A rural area with natural and cultural resources has the best potential to develop walking tourism.
                                                                                                                                          For a relatively short walking tourism (a few hours to a day), an already established destination or
                                                                                                                                          its neighboring areas is suitable. It can add a new offering to the existing destination and extend
                                                                                                                                          visitors’ length of stay and spending. It can also help disperse visitors and economic benefits from
                                                                                                                                          the popular areas to the less visited areas, and reduce seasonality. It is possible to be combined
                                                                                                                                          with a wellness policy for residents. Kaminoyama Kurort (case study 7.9) is an example.
                                                                                                                                          For longer walking tourism experiences, an area not necessarily close to existing well-known
                                                                                                                                          destinations can also have a potential. It can attract more serious walkers, but is required to meet
                                                                                                                                          their specific needs. At the same time, if the route is properly divided into sections, each of which
                                                                                                                                          can be walkable in half or full day, it is also attractive to other segments of travellers. If successfully
                                                                                                                                          developed, the destination can be branded as a walking (hiking or trekking) destination. Examples
                                                                                                                                          include Shinetsu Trail in Japan (case study 7.6) and Jeju Olle (case study 7.3). A walking route can
                                                                                                                                          cross a border when destinations are linked with a theme. One example is the Via Francigena (case
                                                                                                                                          study 7.5), a pilgrimage themed route from Canterbury, the United Kingdom, to Rome (though the
                                                                                                                                          Italian part is focused in this report). Other transnational routes can be referred to in the UNWTO
                                                                                                                                          and European Travel Commission’s ‘Handbook on Marketing Transnational Tourism Themes and
                                                                                                                                          Routes’.1
                                                                                                                                          Another possibility is building a network of walking routes within in a wider area (region or
                                                                                                                                          country). This strategy needs a coordinating organization to set common standards and to carry
                                                                                                                                          out common product development, branding and promotion activities. Even though each walking
                                                                                                                                          route is relatively far from an existing destination, it can attract visitors as one of the routes under
                                                                                                                                          the common brand of a walking tourism destination. Georgia Hiking Trails (case study 7.1) and
                                                                                                                                          Kyushu Olle in Japan (case study 7.4) are examples.
                                                                                                                                          Not only rural areas but an urban destination can add a new offering by developing walking tourism
                                                                                                                                          in the surrounding natural setting. This presents a new opportunity for a destination to show a
                                                                                                                                          different aspect and extend visitors’ length of stay and spending, and benefits beyond major
                                                                                                                                          attractions and city centre. The proximity to an urban centre can help attract not only tourists but
                                                                                                                                          also residents, therefore contributing also to the welfare of the local communities. Hong Kong,
                                                                                                                                          China (case study 7.10), is an example.
                                                                                                                                          1	   World Tourism Organization and European Travel Commission (2017), Handbook on Marketing Transnational Tourism
                                                                                                                                               Themes and Routes, UNWTO, Madrid, DOI: https://doi.org/10.18111/9789284419166.
                                                                                                                             16	   Walking Tourism – Promoting Regional Development
                                                                                                                                   On the other hand, it may be difficult to successfully develop one short walking tourism product
                                                                                                                                   in a place which is neither a tourist destination itself nor located near an established tourist
                                                                                                                                   destination. It is not easy to attract visitors only for a short walking route unless it is connected to
                                                                                                                                   an existing or potential attraction.
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                                                                                                                             Chapter 3	
                                                                                                                                          Segmenting walking travellers 	
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                                                                                                                                          Travellers who participate in walking have different motivations and different levels of expertise.
                                                                                                                                          A destination needs to identify what type of walkers it wants to and can attract through developing
                                                                                                                                          walking tourism products. This segmentation can be drawn from profiles of current visitors or by
                                                                                                                                          defining new segments to the destination.
                                                                                                                                          1.	   Serious/committed walkers: the main motivation of travel is walking. They want high
                                                                                                                                                quality products and try walking routes with relatively high level of difficulty. They may have
                                                                                                                                                already been to well-known walking tourism destinations and be looking for new ones. They
                                                                                                                                                may like to take a multi-day walking itinerary. Georgia Hiking Trails (case study 7.1), Lebanon
                                                                                                                                                Mountain Trail (case study 7.2) and Shinetsu Trail (case study 7.6) aim mainly at this type of
                                                                                                                                                walkers.
                                                                                                                                          2.	   Casual walkers: walking is not necessarily a primary reason to travel, but one of the
                                                                                                                                                activities during the trip. When they travel for walking, it is likely to be 0.5–2 days and they
                                                                                                                                                are likely to prefer recreational easy/moderate walking or leisurely stroll. They do not usually
                                                                                                                                                consider themselves as walkers. For them, walking is a way of exploring and experiencing
                                                                                                                                                the destination with interaction with local people, culture and nature. Most walkers on Jeju
                                                                                                                                                Olle (case study 7.3), Kyushu Olle (case study 7.4), Via Francigena in Italy (case study 7.5),
                                                                                                                                                ONSEN and Gastronomy Walking in Japan (case study 7.7), Sierra Greenway in Spain (case
                                                                                                                                                study 7.8) and Hong Kong, China (case study 7.10), fall under this type.
                                                                                                                                          3.	   Walkers for health: the main purpose of walking is to maintain or improve physical and
                                                                                                                                                mental wellbeing rather than sightseeing. They want a walking course that matches their
                                                                                                                                                health conditions and that can be combined with other health-related activities. Having said
                                                                                                                                                that, walking with some attractive aspects are preferred. The main target of Kaminoyama
                                                                                                                                                Kurort (case study 7.9) is this type of walkers.
                                                                                                                             18	                   Walking Tourism – Promoting Regional Development
                                                                                                                                                    Walking is important for health, but not a sole     (depending on their physical conditions)
                                                                                                                                                    purpose of travel
                                                                                                                                                   There are naturally many variations in between. In addition, when considering segments, it
                                                                                                                                                   is important take into account not only motivations for walking but also demography and
                                                                                                                                                   psychography such as age, gender, travel companions (single, couple, family), interests (culture,
                                                                                                                                                   nature, wellbeing), lifestyle, etc.
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                                                                                                                             	T	
                                                                                                                             Chapter 4	
                                                                                                                                           Key elements for the development of
                                                                                                                                           walking tourism 	
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                                                                                                                                           There are several key elements to consider for the development of walking tourism as mentioned
                                                                                                                                           below. Within the process, it is important to engage experts, actual walkers and specialized travel
                                                                                                                                           companies and involve local communities.
                                                                                                                                           A walking route can be totally newly developed, but it is preferable to utilize existing paths,
                                                                                                                                           improve them and connect them into one route to maintain the environment and save investment.
                                                                                                                                           Following points need to be considered to develop a walking route:
                                                                                                                                           1.	Attractiveness: first and foremost, a route needs to be attractive. But it does not necessarily
                                                                                                                                                  mean that there is something spectacular along the route. Most areas possess their own
                                                                                                                                                  cultural and natural heritage, and some beautiful landscape in a preserved environment
                                                                                                                                                  with good air quality. If these resources are well presented along the way, the route can
                                                                                                                                                  be considered attractive. Asphalted roads should be minimized. At the same time,
                                                                                                                                                  environmentally sensitive areas should be avoided so that walking tourism will not harm the
                                                                                                                                                  environment;1
                                                                                                                                           2.	Safety: a walking route needs to be safe in terms of minimum risk of walking accidents,
                                                                                                                                                  traffic accidents and crimes. Potentially dangerous sections should be avoided;2
                                                                                                                                           3.	    Level of difficulty: the level of difficulty of a route needs to be considered based on the
                                                                                                                                                  target segments in terms of appropriate physical setting, length, altitude and difference of
                                                                                                                                                  elevation. It is preferable to maintain the same level of difficulty throughout the route;3 and
                                                                                                                                           4.	Access: a route should be easily accessible from touristic centres (for tourists) and urban/
                                                                                                                                                  residential areas (for residents). It is preferable that public transport is provided since reduction
                                                                                                                                                  of private car use is recommended for the sake of low carbon approach. If public transport
                                                                                                                                                  is not available, tour operators, accommodation facilities or local tourism associations may
                                                                                                                                                  need to consider providing access and parking facilities. The shape of the route (circular or
                                                                                                                                                  linear) needs to be considered depending on the availability of transport access.4
                                                                                                                                           1	    LEADER European Observatory and AEIDL (eds.) (2001), Developing Walking Holidays in Rural Areas: Guide on how to
                                                                                                                                                 design and implement a walking holiday project.
3 Ibid.
                                                                                                                                           A route needs to be well marked so that walkers can orientate themselves. Signage and information
                                                                                                                                           boards should be set up at appropriate spots without spoiling the natural surroundings. Route
                                                                                                                                           surface should always be well maintained and accessibility can be considered for persons with
                                                                                                                                           disabilities by adopting universal design and other measures.5 In addition, wayside facilities such
                                                                                                                                           as toilets, trash bins and benches should be placed at proper places. Furthermore, depending on
                                                                                                                                           the nature of routes, shops, accommodation (including huts and campsites), parking areas and
                                                                                                                                           first aid facilities need to be developed.6
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4.3 Maintenance
                                                                                                                                           The route and related services need to be well maintained and enhanced to sustain the walking
                                                                                                                                           tourism. The established maintenance system (who does the maintenance work and how it is
                                                                                                                                           financed) is essential. The route needs to be regularly monitored so that any problems can be
                                                                                                                                           remedied as soon as possible and the total environment of the route is maintained.7 To maintain
                                                                                                                                           and enhance the level of customer satisfaction is required for increased visitation. A regular survey
                                                                                                                                           of customer satisfaction and monitoring walkers’ opinions on the Internet and social media are
                                                                                                                                           helpful. Entrance fee can be considered to self-finance, at least partially, the maintenance cost of
                                                                                                                                           the route. But it should be noted that how to collect it is an issue and the fee may deter walkers
                                                                                                                                           from visiting in the first place.
                                                                                                                                           8	   Hill, T.; Nel, E. and Trotter, D. (2006), ‘Small-scale, nature-based tourism as a pro-poor development intervention:
                                                                                                                                                Two examples in Kwazulu-Natal, South Africa’, Singapore Journal of Tropical Geography, volume 27, pp. 163–175.
                                                                                                                                          First of all, a walking route needs to be known to potential visitors. Information must be provided
                                                                                                                                          through the Internet, tourist information centres, tour companies, events, etc. by online, print and
                                                                                                                                          other forms of materials. Depending on the budget, advertising and other forms of promotion,
                                                                                                                                          media and familiarization trips, and so on can be carried out in cooperation with stakeholders.
                                                                                                                                          A destination can consider collaboration with tour companies to create and sell packaged tours
                                                                                                                                          that include the walking route in the itinerary and execute joint promotion. In addition, to raise
                                                                                                                                          awareness of a destination as a walking tourism destination, a promotional event (such as a
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                                                                                                                                          Integration of the walking tourism product into the mainstream tourism planning and the value
                                                                                                                                          chain needs to be encouraged so that it will attract higher-paying customers and lead to higher-
                                                                                                                                          quality products.10
                                                                                                                                          10	Ibid.
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                                                                                                                               23
                                                                                                                             	T	
                                                                                                                             Chapter 5	
                                                                                                                                          Partnerships, engagement and support of
                                                                                                                                          local stakeholders	
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                                                                                                                                          One of the characteristics of walking tourism is its usage of common goods (i.e., public lands
                                                                                                                                          and paths). In some cases, private owners of land used for walking may not necessarily benefit
                                                                                                                                          from walking tourism. The fact that the place where walking tourism takes place is not limited
                                                                                                                                          to separate designated spaces may bring about unnecessary conflicts between visitors and
                                                                                                                                          residents. There are more chances of conflicts when residents and tourists directly meet during
                                                                                                                                          touristic activities. This is one of the reasons why walking tourism requires understanding by
                                                                                                                                          and engagement with local people. Therefore, from the first step of developing walking tourism,
                                                                                                                                          consultation with local stakeholders (i.e., residents, communities, land owners, private and public
                                                                                                                                          sectors) is necessary in order to thoroughly explain the concept and the plan and gain their
                                                                                                                                          understanding and support. This is actually the most difficult stage, and enduring and committed
                                                                                                                                          leadership or external facilitators (either an individual, a group of individuals or an organization)
                                                                                                                                          may be required. Throughout this process, transparent and democratic approach is crucial.1
                                                                                                                                          The next phase where partnerships and engagement of local stakeholders are important is the
                                                                                                                                          development and maintenance of the route. Although some initial investment (or seed money) may
                                                                                                                                          be required from the public tourism sector, partnerships and engagement encourage volunteer
                                                                                                                                          works and other in-kind and financial support from local stakeholders, which support the project
                                                                                                                                          not only in financial terms but also for stimulating the good receptive environment. Local people’s
                                                                                                                                          welcoming attitude to walkers is essential to the successful development.
                                                                                                                                          Another aspect where partnerships and engagement of local stakeholders are important is creating
                                                                                                                                          opportunities for economic benefits and maximizing them. As mentioned in 4.4, minimizing the
                                                                                                                                          economic leakage and maximizing the use of local supply is critical2 and it requires partnerships
                                                                                                                                          among local businesses, which the public sector can facilitate. Limited competence of locals and
                                                                                                                                          competition with non-locals will result in leakage. Therefore, the public sector and existing local
                                                                                                                                          businesses need to support new and entrepreneurial businesses. All the stakeholders need to
                                                                                                                                          cooperate with each other in order to maximize the total benefits for the area as a whole.
                                                                                                                                          New business opportunities require initial investment and human capital which are not always
                                                                                                                                          readily available especially to small and medium enterprises or to the rural area in general.3 The
                                                                                                                                          public sector needs to consider providing financial support and capacity building opportunities to
                                                                                                                                          1	   Haven-Tang, C. and Jones, E. (2012), ‘Local leadership for rural tourism development: A case study of Adventa,
                                                                                                                                               Monmouthshire, UK’, Tourism Management Perspectives, volume 4, pp. 28–35.
                                                                                                                                          3	   Xu, J. et al. (2009), ‘Contribution of Tourism Development to Protected Area Management: Local Stakeholder Perspective’,
                                                                                                                                               International Journal of Sustainable Development & World Ecology, volume 16 (1), pp. 30–36.
                                                                                                                             24	   Walking Tourism – Promoting Regional Development
                                                                                                                                   facilitate the actualization of business.4 Lack of this kind of support may result in externally driven
                                                                                                                                   investment, which is not necessarily bad because it creates job in the area anyway but the benefits
                                                                                                                                   may be smaller compared to investment from inside. Therefore, local capacity building is crucial,
                                                                                                                                   especially in remote areas in developing countries. When capacity building opportunities are
                                                                                                                                   provided, participation of women, youths and other disadvantaged people should be considered.
                                                                                                                                   In fact, depending on the cultural backgrounds, women may be more knowledgeable of nature
                                                                                                                                   and cultural traditions and better fit to demonstrate them to tourists.5 In offering these supports,
                                                                                                                                   administrative procedures to access to financial or training opportunities need to be easy and
                                                                                                                                   transparent for local people and businesses.
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                                                                                                                                   5	   Scheyvens, R. (2000), ‘Promoting Women’s Empowerment Through Involvement in Ecotourism: Experiences from the Third
                                                                                                                                        World’, Journal of Sustainable Tourism, volume 8 (3), pp. 232–249.
                                                                                                                               25
                                                                                                                             	T	
                                                                                                                             Chapter 6
                                                                                                                                         Conclusions and recommendations	
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                                                                                                                                         As discussed in the previous chapters, walking tourism has important competitive advantages.
                                                                                                                                         Walking tourism:
                                                                                                                                         1.	   Is relatively easy to develop with relatively small investment;
                                                                                                                                         2.	   Does not require special assets;
                                                                                                                                         3.	   Has a high market potential;
                                                                                                                                         4.	   Complements other tourism resources;
                                                                                                                                         5.	   Is sustainable if developed and managed properly;
                                                                                                                                         6.	   Has high potential to create local economic benefits; and
                                                                                                                                         7.	   Has potential to promote residents’ wellbeing.
                                                                                                                                         In addition, for regional development through walking tourism, some conditions are required:
                                                                                                                                         1.	   Partnerships and engagement of local stakeholders;
                                                                                                                                         2.	   Creating economic benefit opportunities for communities and residents; and
                                                                                                                                         3.	   Providing financial support and capacity building opportunities.
                                                                                                                                         Demands for “experiencing” a destination in an authentic way and growing popularity of active
                                                                                                                                         tourism make walking tourism more and more relevant for both destinations and travellers.
                                                                                                                                         Walking travellers are also likely to appreciate local culture and nature, and walking tourism can
                                                                                                                                         be a good opportunity to showcase a destination as a whole beyond walking activities. Therefore
                                                                                                                                         it is hoped that destinations will make the most out of the value of walking tourism for their tourism
                                                                                                                                         development.
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                                                                                                                               27
                                                                                                                             	T	
                                                                                                                             Chapter 7	
                                                                                                                                           Case studies	
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Background
                                                                                                                                           Georgia’s natural environment is one of the most special in the world. Its landscape diversity
                                                                                                                                           is exceptional. In a mere 67,000 km2 you can find 5,000-m peaks, glaciers, alpine meadows,
                                                                                                                                           sub-tropical coastline, high desert, semi-desert, fertile alluvial valleys, wetlands and large swathes
                                                                                                                                           of virgin forest.1
                                                                                                                                           Nature and adventure is regarded “as one of the three segments with the greatest growth in
                                                                                                                                           potential, based upon the country’s world-class product offering, the travel motivations of current
                                                                                                                                           visitors, and the growth and importance of the market globally” in the Georgia National Tourism
                                                                                                                                           Strategy 2025 established in May 2015.2
                                                                                                                                           The strategy also identifies development needs in this sector: the management of circuits and
                                                                                                                                           itineraries including trail maintenance and marking and interpretive services. It emphasizes the
                                                                                                                                           importance of national trail certification criteria and mapping system.3
                                                                                                                                           Following the national tourism strategy, the Georgian National Tourism Administration (GNTA)
                                                                                                                                           launched a five-year project (2015–2019) that aims to create a network of inter-regional (connecting
                                                                                                                                           regions of the country) hiking trails throughout the country by connecting existing trails and newly
                                                                                                                                           identified ones. Target markets are central and eastern European countries and Israel as well as
                                                                                                                                           domestic Georgians. In 2015, the GNTA spent USD 600,000 to renovate about 20 trails and seven
                                                                                                                                           were finished in 2016 and rest are to be completed by 2019.4
                                                                                                                                           By developing these hiking trails, GNTA also aims at providing local communities with opportunities
                                                                                                                                           of economic benefits through various tourist services such as renting houses, selling local products
                                                                                                                                           and handicrafts, and so on.5
2 Ministry of Economy and Sustainable Development, Georgia (2015), ‘Georgia National Tourism Strategy 2025’, p. 4.
                                                                                                                                           5	Ibid.
                                                                                                                             28	                 Walking Tourism – Promoting Regional Development
Trail development
                                                                                                                                                 The first step of the project was conducting research of every region of the country to identify
                                                                                                                                                 hiking trails that offer hikers beautiful landscape and also have some cultural heritage on or in
                                                                                                                                                 the proximity of the trails. Before the research, the GNTA asked members of hiking clubs for their
                                                                                                                                                 opinions about the best trails in a specific region. Once the trails to be researched were identified,
                                                                                                                                                 the GNTA selected a company to carry out a field research by tender. The selected company
                                                                                                                                                 was required to meet local residents who know the region. Then another tender was called for
                                                                                                                                                 marking of the trails. In addition to marking, information boards were installed at the beginning of
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                                                                                                                                                 each trail to give information about the trail and monuments that can be visited from the trail. The
                                                                                                                                                 GNTA checked whether everything was appropriately done. All this process was financed through
                                                                                                                                                 the GNTA by the central government budget. By marking the trails and providing promotional
                                                                                                                                                 materials (maps, guide books, etc.), the GNTA intended to ensure that visitors can explore the
                                                                                                                                                 destination on foot on their own.6
                                                                                                                                                 The GNTA has established technical standards and manuals for the trails in cooperation with
                                                                                                                                                 the Agency of Protected Areas, hiking clubs and cartographic companies. During the creation
                                                                                                                                                 process, standards for marking trails of several countries (France, Switzerland, Spain, Poland and
                                                                                                                                                 others) were analyzed.7
                                                                                                                                                 As of 2017, seven hiking trails were developed in Zemo Svaneti region that is famous for its
                                                                                                                                                 beautiful nature and medieval watchtowers. More than 20 trails are being developed in Racha-
                                                                                                                                                 Lechkhumi and Kvemo Svaneti. A total length of these trails exceeds 400 km. According to their
                                                                                                                                                 levels, trails are divided into three categories: easy, medium and difficult. They offer from 1-day
                                                                                                                                                 (several hours) to 5-day hikes.
                                                                                                                                                 Because the project is still young and research has not been done, it is not yet clear how much
                                                                                                                                                 local communities benefit from the project. However, hiking clubs report that marked trails has
                                                                                                                                                 been becoming popular and it is expected for the locals to offer services and products to hikers.8
                                                                                                                                                 The GNTA promotes the trail network to make Georgia known as a hiking destination. In order to
                                                                                                                                                 do it, maintenance and enhancement of the quality of the trails is crucial. Branding and targeted
                                                                                                                                                 promotion is also important.
Takeaways
                                                                                                                                                 Georgia has taken a national approach for hiking tourism development based on the national
                                                                                                                                                 tourism strategy starting from understanding of the current situation and defining a future vision.
                                                                                                                                                 Therefore the direction and what needs to be done is clear. This is a key to successful development
                                                                                                                                                 in any case whether it is hiking tourism or not. Establishing the national standards is also crucial
                                                                                                                                                 for quality control. It should also be noted that marking and mapping are well considered so that
                                                                                                                                                 visitors can walk on their own even though guides are available if they want. This is expected to
                                                                                                                                                 contribute to the increase in popularity among independent hikers.
7 Georgia National Tourism Administration (2016), ‘Technical Regulations on Planning and Marking of the Trails’.
Background
                                                                                                                                                Tourism in Lebanon traditionally developed in the capital city of Beirut and a few highly renowned
                                                                                                                                                cultural sites. Rural areas did not benefit much from tourism.9 Under this circumstance, the Ministry
                                                                                                                                                of Tourism launched the Lebanon Mountain Trail (LMT) project with the support of the United
                                                                                                                                                States Agency for International Development (USAID) in 2005. Although the support from the
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                                                                                                                                                USAID terminated in 2008, the Lebanon Mountain Trail Association (LMTA), a non-governmental
                                                                                                                                                organization (NGO), established in 2007, has continued to take care of the LMT.10
                                                                                                                                                The Lebanon Mountain Trail (LMT) is a long-distance hiking trail aimed for environmentally and
                                                                                                                                                socially responsible tourism to bring about economic benefits in rural areas. It stretches 470 km
                                                                                                                                                from Andqet Akkar in the north to Marjaayoun in the south at the altitude ranging from 570 m to
                                                                                                                                                2,011 m. The trail is divided into 27 sections. Each section is from 10 km to 24 km in length and
                                                                                                                                                can be completed in one day. The LMT passes one world heritage site, two biosphere-reserves,
                                                                                                                                                four protected areas and over 75 villages and towns.11 It attracts 25,000 to 30,000 visitors annually
                                                                                                                                                from Lebanon and all over the World, mainly Europe and North America.12
                                                                                                                                                In 2005, USAID allocated USD 3.3 million for the Lebanon Mountain Trail Project and ECODIT, a
                                                                                                                                                company of the United States of America, was selected as an implementing body. The project
                                                                                                                                                delineated, test-walked and mapped the LMT in cooperation with municipalities, local NGOs,
                                                                                                                                                community organizations, tour operators and volunteers. The project established 11 family-owned
                                                                                                                                                guesthouses, upgraded two historic town squares and built picnic areas and a campsite. It also
                                                                                                                                                trained 39 volunteers for trail construction and maintenance. Furthermore, the project published a
                                                                                                                                                guidebook and created a website to promote the LMT.13
                                                                                                                                                Now the LMTA plays a main role to maintain the LMT, open side trails, protect natural and cultural
                                                                                                                                                heritage along the trail, and enhance economic opportunities for rural communities. It is basically
                                                                                                                                                self-financed through event participation fees, donations and grants, and the membership
                                                                                                                                                programme, but receives financial support for specific activities. Below are details of revenues of
                                                                                                                                                the LMTA in 2016.14
                                                                                                                                                9	    Haddad, N.F. (2015), ‘Planning for Sustainable Tourism Development in a Context of Regional Instability: The Case of the
                                                                                                                                                      Lebanon’, in: Morpeth, N.D. and Yan, H. (eds.), Planning for Tourism: Towards a Sustainable Future, CAB International,
                                                                                                                                                      pp. 186–202.
                                                                                                                                                10	   ECODIT (2008), The Lebanon Mountain Trail Project Final Performance Report (online), available at: http://pdf.usaid.gov
                                                                                                                                                      (15-01-2018).
                                                                                                                                                11	   The Lebanon Mountain Trail Association (LMTA) (n.d./c), ‘Lebanon Mountain Trail’ (online), available at: www.lebanontrail.org
                                                                                                                                                      (12-01-2018).
12 The Lebanon Mountain Trail Association (LMTA) (2017a), e-mail communication (20-12-2017).
13 ECODIT (2008).
                                                                                                                                                14	   The Lebanon Mountain Trail Association (LMTA) (2017b), Lebanon Mountain Trail Society, volume 6 (online), available at:
                                                                                                                                                      www.lebanontrail.org (15-01-2018).
                                                                                                                             30	                       Walking Tourism – Promoting Regional Development
                                                                                                                                                       The LMTA’s membership programme has three categories: regular member, supporting member
                                                                                                                                                       and Adrian Life member. The regular member is for people with Lebanese nationality and the
                                                                                                                                                       annual fee is LBP 60,000 (or USD 40). The supporting member is for non-Lebanese with the
                                                                                                                                                       annual fee of LBP 150,000 (or USD 100). Anybody can apply for the Adrian Life membership with
                                                                                                                                                       the one-time cost of LBP 1.25 million (or USD 830).15 The Adrian Life membership fees are kept for
                                                                                                                                                       long term conservations such as land purchase.16 Members are differentiated by the right to vote
                                                                                                                                                       in the LMTA General Assembly, but all can enjoy a discount on LMTA activities and items from the
                                                                                                                                                       LMTA selected stores.17 As of 2017, the total number of members was around 130.18
Community involvement
                                                                                                                                                       The LMTA has been working on three main programmes to involve communities and residents
                                                                                                                                                       in the development and maintenance of the LMT in collaboration with the central government,
                                                                                                                                                       the private sector and the local communities: the “Adopt-A-Trail” programme, the community
                                                                                                                                                       development programme and the education programme.
                                                                                                                                                       The “Adopt-A-Trail” programme started in 2015 to involve the community in maintenance activities
                                                                                                                                                       of the LMT as volunteers. A person or a group of people, community organizations, youth
                                                                                                                                                       groups, schools or families, is appointed as “Trail Adopter” who is responsible for maintenance
                                                                                                                                                       of the designated part of the trail for one year. The LMTA provides Trail Adopters with tools and
                                                                                                                                                       equipment as well as training of maintenance techniques. They receive a credit on the LMTA’s
                                                                                                                                                       website and annual publication. In addition, the LMTA offers a sponsorship opportunity to anyone
                                                                                                                                                       such as companies, individuals and donor agencies, contributing USD 1,000 annually for one to
                                                                                                                                                       15	   The Lebanon Mountain Trail Association (LMTA) (n.d./d), ‘Why become a member’ (online), available at:
                                                                                                                                                             www.lebanontrail.org (12-01-2018).
                                                                                                                                               three years. The sponsor also receives a credit on the trail as well as on the LMTA’s website and
                                                                                                                                               annual publication. As of 2017, there were 24 Trail Adopters.19
                                                                                                                                               For community development, the LMTA conducts training courses for local people in cooperation
                                                                                                                                               with tour operators and the USAID. It aims to improve local people’s skills of guiding and
                                                                                                                                               knowledge of history and nature of the trail, environmental regulations and needs of hikers so
                                                                                                                                               that they can increase and diversify their sources of income. Participants include local guides,
                                                                                                                                               farmers, craftsmen, teachers and staff members of local municipalities. Their skill and knowledge
                                                                                                                                               acquisition are evaluated through written exams and hiking events.20
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                                                                                                                                               The LMTA also organizes workshops on environment for children and students in cooperation
                                                                                                                                               with the Ministry of Education and Higher Education. “Trail to Every Classroom” is a project to
                                                                                                                                               use the LMT as an educational tool to learn and raise awareness of environmental issues through
                                                                                                                                               walking on the LMT. The LMTA have launched the project in five schools since 2012 and a picture
                                                                                                                                               guidebook was created to teach children appropriate actions to maintain the environment.21
                                                                                                                                               In Lebanon, over 47% of accommodation is located in Beirut and other urban and coastal areas.
                                                                                                                                               Visitors tend to do day visits from urban areas due to the lack of accommodation in rural areas
                                                                                                                                               and a relatively short distance between urban and rural areas.22 In the USAID-supported LMT
                                                                                                                                               project, 11 houses on the trail were renovated as guesthouses run by family, especially women.
                                                                                                                                               In addition, training programs for guesthouses owners were conducted by ECODIT. The training
                                                                                                                                               subjects included management, menu development, safety and sanitation, customer service,
                                                                                                                                               marketing and promotion, and accounting.23 Improvement of guesthouse is included in the national
                                                                                                                                               rural tourism development strategy established in 2015 under which the LMTA and the Ministry
                                                                                                                                               of Tourism work to develop a guesthouse network to encourage hikers to stay longer. A total of
                                                                                                                                               18 guesthouses have been refurbished by the project.24
                                                                                                                                               Guiding is another income opportunity. By the end of the USAID-supported LMT project in 2008,
                                                                                                                                               53 local young people were trained. The LMTA has continued the training and standardized the
                                                                                                                                               guiding price as USD 65 a day. It is estimated that local guides have 50 to 180 outings opportunities
                                                                                                                                               19	   The Lebanon Mountain Trail Association (LMTA) (2016), Lebanon Mountain Trail Society, volume 5 (online), available at:
                                                                                                                                                     www.lebanontrail.org (15-01-2018).
                                                                                                                                               	     HelpForLeb (n.d.), ‘Help build environmental stewardship in Jezzine’ (online), available at: www.helpforleb.com
                                                                                                                                                     (15-01-2018).
22 The Ministry of Tourism (2015), Lebanon Rural Tourism Strategy (online), available at: www.mot.gov.lb (15-01-2018), p. 18.
23 ECODIT (2008).
                                                                                                                                               24	   The Lebanon Mountain Trail Association (LMTA) (2015), ‘Concept note Conserving Heritage and increasing economic
                                                                                                                                                     opportunities on the Lebanon Mountain Trail’ (21-12-2015), p. 3.
                                                                                                                             32	         Walking Tourism – Promoting Regional Development
                                                                                                                                         annually depending on villages. The LMTA recommends hikers to hire these trained guides for a
                                                                                                                                         safe and enjoyable hike.25
                                                                                                                                         The LMTA organizes two annual hiking events in order to promote the trail and bring economic
                                                                                                                                         benefits to the local communities: Thru-Walk in April (for about one month) and Fall-Trek in
                                                                                                                                         October (for about two weeks). They are organized with a different theme every year such as water
                                                                                                                                         conservation, protection of birds, and cultural and archaeological heritage. Food heritage was
                                                                                                                                         the theme of 2016 and the LMTA promoted local Lebanese cuisine in collaboration with guides
                                                                                                                                         and guesthouses along the trail.26 Thru-Walk started in 2009 only with dozens of participants.27
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                                                                                                                                         But in the Thru-Walk in 2017, 230 hikers from 21 countries participated. It brought over
                                                                                                                                         USD 60,000 direct income to local communities along the trail through accommodation, restaurants
                                                                                                                                         and purchases.28 During the Thru-Walk in 2017, an online crowd funding campaign was held by
                                                                                                                                         a few hikers and raised USD 12,000 which will contribute to the protection of the trail and the
                                                                                                                                         trailside heritage.29
Takeaways
                                                                                                                                         The LMT started as a USAID-funded project, but the success lies in the leading role played by
                                                                                                                                         the LMTA as a management body of the long trail with continuous technical, political and legal
                                                                                                                                         support from ECODIT.30
                                                                                                                                         The LMTA’s various programmes and provision of support for income and job opportunities for local
                                                                                                                                         communities are the key contributors to economic and social development through sustainable
                                                                                                                                         tourism in rural areas. And the two annual walking events and the membership programme are
                                                                                                                                         important sources of income for the LMTA to carry out above-mentioned activities.
                                                                                                                                         According to the LMTA, the key elements for fostering understanding and involvement of local
                                                                                                                                         communities in the LMT project are the following;
                                                                                                                                         ––     Involving authorities and locals in the trail development and protection;
                                                                                                                                         ––     Supporting small initiatives at destinations;
                                                                                                                                         ––     Working with schools and educators; and
                                                                                                                                         ––     Capacity building and awareness campaigns.
ECODIT (2008).
                                                                                                                                         	     The Lebanon Mountain Trail Association (LMTA) (n.d./b), ‘Local Guides’ (online), available at: www.lebanontrail.org
                                                                                                                                               (15-01-2018).
28 Ibid.
29 Ibid.
                                                                                                                             7.3 	      Jeju Olle Trail (Republic of Korea) – rural development through hiking
                                                                                                                                        tourism
Background
                                                                                                                                               Jeju Olle Trail runs making a circuit around Jeju Island, Republic of Korea, a volcanic island one
                                                                                                                                               and half hours from Seoul by air. The main industry of the island used to be agriculture (mainly
                                                                                                                                               citrus fruits) and fishing, but now 82.9% of the GDP in Jeju is from tertiary industries.31 Jeju was
                                                                                                                                               a popular honeymoon destination for South Koreans, but since the introduction of the visa waiver
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                                                                                                                                               policy for most international visitors in 2006 and the entry of low cost carriers into air routes in
                                                                                                                                               2008, the number of visitors has soared with more overseas and casual travellers. Jeju Olle Trail is
                                                                                                                                               now one of the most popular tourist attractions of the island. Olle means a narrow path between
                                                                                                                                               the street and the doorstep of a house in the dialect of the island, but now it is known as a general
                                                                                                                                               term for hiking.32 Olle is very well recognized in the Republic of Korea and attracts many repeat
                                                                                                                                               visitors regardless of age and gender.33
                                                                                                                                               Jeju Olle Trail is a series of trails almost circumnavigating the island and its total length is
                                                                                                                                               425 km. It consists of 21 main routes along the coast running through farmlands, tea plantations
                                                                                                                                               and forests, and five sub routes in the interior and neighbouring small islands. Each route runs
                                                                                                                                               10 to 20 km and requires around 3 to 7 hours for a walker to complete.34
                                                                                                                                               Jeju Olle Trail was started by Ms. Myung-sook Suh, a Jeju-born journalist, who was inspired by her
                                                                                                                                               journey of Camino de Santiago in Spain and made up her mind to develop walking tourism and
                                                                                                                                               manage the environment in a sustainable way. She opened the first route in 2007 and established
                                                                                                                                               the Jeju Olle Foundation, a non-profit organization, in the same year to develop, manage and
                                                                                                                                               promote the trail. In 2012, the Foundation completed constructing all of the current routes.35
                                                                                                                                               The trail is marked with blue and orange (colours of the sea and tangerines) ribbons and arrows,
                                                                                                                                               and Ganse (a symbol designed from a Jeju pony). Wheelchair images indicate accessible areas
                                                                                                                                               and routes for people with disabilities.36 Visitors can customise routes according to season,
                                                                                                                                               weather, landscape and their conditions by using the website of the Jeju Olle Foundation.37
                                                                                                                                               31	   The Association of North East Asia Regional Governments (n.d.), ‘Jeju Special Self-Governing Province’ (online), available
                                                                                                                                                     at: www.neargov.org (11-01-2018).
                                                                                                                                               32	   Ogasawara, M. and Nakajima, K. (2015), ‘An Analysis of the Popular Walking Tours of the Jeju Olle Long-distance Walking
                                                                                                                                                     Trails around Jeju Island. Founded and Managed by a Non-profit Organization’, Journal of Japan Society of Sports Industry,
                                                                                                                                                     volume 25 (1), pp.61–73.
33 Ibid.
36 Jeju Olle Foundation (n.d./h), ‘Signpost’ (online), available at: www.jejuolle.org (11-01-2018).
Jeju Olle Foundation (2016a), Newsletter vol. 15, 07-13-2016 (online), available at: www.jejuolle.org (11-01-2018).
                                                                                                                                               37	   Jeju Olle Foundation (n.d./d), ‘Customized Route’ (online), available at: www.jejuolle.org (11-01-2018).
                                                                                                                             34	                Walking Tourism – Promoting Regional Development
                                                                                                                                                The Foundation issues an official passport for hikers for KRW 20,000 (approximately USD 19). Jeju
                                                                                                                                                Olle Passport holders can collect stamps for each route and receive an official certificate after
                                                                                                                                                completing all of 26 routes. They are offered discounts on transportation, entrance fees of tourist
                                                                                                                                                attractions, accommodation and restaurants.39
                                                                                                                                                The Jeju Olle Trail won the International Trail Award by American Trails in 2013 for the revitalization
                                                                                                                                                of the local economy by combining nature, culture and communities in cooperation with residents
                                                                                                                                                and volunteers.40 It has three sister trails in Japan, Republic of Korea and Mongolia, which it helps
                                                                                                                                                develop and promote the trail routes.41
                                                                                                                                                The Foundation is basically self-financed with donations and sponsorships without government
                                                                                                                                                grants and subsidies.42 In 2016, donations were over KRW 402 million (approximately
                                                                                                                                                USD 370,000) from around 1,265 individuals and 60 companies.43 The Foundation received
                                                                                                                                                KRW 50 million (approximately USD 46,000) in total from sister trails as support fees from
                                                                                                                                                1 January to 30 June 2017.44
                                                                                                                                                In addition to the donation, the Foundation earns money from sales of original souvenirs, food
                                                                                                                                                and drink, and services. In 2016, the total amount of sales was KRW 592 million (approximately
                                                                                                                                                USD 550,000).45 These original products are sold at Jeju Olle Tourist Center, shops in villages and
                                                                                                                                                online. It contributes to job creation for local communities.46
                                                                                                                                                38	   Osumi, K. (2012), ‘自然と人に癒される道’ (A trailwhere nature and people make you healed), column vol. 178, Japan
                                                                                                                                                      Travel Bureau Foundation, 26-10-2012 (online), available at: www.jtb.or.jp (11-01-2018).
                                                                                                                                                	     Suh, M.S. (2016), ‘Human Capital Development in Tourism based on the case of Jeju Olle Trail 2016’, presentation at the
                                                                                                                                                      10th UNWTO Asia/Pacific executive training program on tourism policy and strategy, 03-29-2016, available at:
                                                                                                                                                      http://cf.cdn.unwto.org (11-01-2018).
39 Jeju Olle Foundation (n.d./g), ‘Jeju Olle Passport’ (online), available at: www.jejuolle.org (11-01-2018).
                                                                                                                                                40	   American Trails (2013), ‘21st American Trails International Trails Symposium NATIONAL TRAILS AWARDS’ (online), available
                                                                                                                                                      at: www.americantrails.org (11-01-2018).
                                                                                                                                                41	   Jeju Olle Foundation (2017a), English Guidebook Jeju Olle Trail, 4th edition, October 2017 (online), available at:
                                                                                                                                                      https://jejuolletrailinformation.files.wordpress.com (11-01-2018).
43 Jeju Olle Foundation (2016b), Newsletter vol. 16, 16-12-2016 (online), available at: www.jejuolle.org (11-01-2018).
44 Jeju Olle Foundation (2017b), Newsletter vol. 17, 14-07-2017 (online), available at: www.jejuolle.org (11-01-2018).
45 Ibid.
                                                                                                                                               Twenty full-time staff members work in three departments: planning and management (exploration
                                                                                                                                               planning, trail maintenance and finance), marketing communication (public relations, fundraising
                                                                                                                                               and global communication) and visual communication.47
                                                                                                                                               Maintenance of the trail including cleaning paths and repairing signs is carried out in cooperation
                                                                                                                                               with volunteers and residents so that its cost is minimized. Volunteers also play an active part in
                                                                                                                                               guiding visitors and organizing events.48 In addition, professionally skilled volunteers design the
                                                                                                                                               website, brochures, maps and souvenirs, and do translation and interpretation.49
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                                                                                                                                               Jeju Olle Academy is a 4-day education programme to enhance understanding of Jeju’s history,
                                                                                                                                               culture, language, nature, food and lifestyle, and aimed to improve the guiding skills. More than
                                                                                                                                               1,200 people graduated between 2008 and 2016 and they act as volunteer guides for daily guided
                                                                                                                                               walks.50
                                                                                                                                               The Jeju Olle Foundation also promotes sustainability of the trail environment as the number of
                                                                                                                                               hikers increases. It took the first step to protect the trail by placing coconut mats and closed some
                                                                                                                                               routes for a year for their recovery. The Foundation conducts a waste packing campaign for the
                                                                                                                                               hikers to bring their own garbage bags with them. Participants can receive a stamp at a time and
                                                                                                                                               get a souvenir when they collect six stamps.51
                                                                                                                                               The average of spending by hikers (KRW 300,000: approximately USD 279) was 13% higher
                                                                                                                                               than general visitors to Jeju. Sales at local markets increased by 30%. More than 1,000 new
                                                                                                                                               accommodation facilities opened.52 Cafes and restaurants became thriving and new establishments
                                                                                                                                               opened. Local bus routes returned to profitability.53
                                                                                                                                               The Jeju Olle Foundation works with communities and generates business and job opportunities
                                                                                                                                               for local people:
47 Jeju Olle Foundation (n.d./f), ‘Jeju Olle HQ Office’ (online), available at: www.jejuolle.org (11-01-2018).
48 Jeju Olle Foundation (n.d./j), ‘Volunteering Group’ (online), available at: www.jejuolle.org (11-01-2018).
49 Jeju Olle Foundation (n.d./i), ‘Volunteer’ (online), available at: www.jejuolle.org (19-02-2018).
50 Jeju Olle Foundation (n.d./e), ‘Jeju Academy’ (online), available at: www.jejuolle.org (11-01-2018).
51 Jeju Olle Foundation (n.d./b), ‘Conservation Campaign’ (online), available at: www.jejuolle.org (11-01-2018).
                                                                                                                                               53	   Osumi, K. (2012).
                                                                                                                             36	         Walking Tourism – Promoting Regional Development
                                                                                                                                         membership-based delivery service of local vegetable and fruit. Now Murung Farm also runs an
                                                                                                                                         experience cafe where visitors can make tangerine rice cakes.54
Takeaways
                                                                                                                                         The Jeju Olle Foundation is a good example of self-financing an organization and mobilizing many
                                                                                                                                         volunteers in the maintenance and operation of the trail. It is also worth noting that the Foundation
                                                                                                                                         has been providing support to create job and business opportunities for local communities through
                                                                                                                                         workshops and programmes. Successful branding not only promotes the trail itself but also helps
                                                                                                                                         add values to local products.
54 Jeju Olle Foundation (n.d./c), ‘Cooperation Project with Local Business’ (online), available at: www.jejuolle.org (11-01-2018).
55 Ibid.
                                                                                                                                         57	   The Jeju Weekly (2015), ‘Staying with a Jeju grandma’, 29-10-2015 (online), available at: www.jejuweekly.com
                                                                                                                                               (11-01-2018).
Background
                                                                                                                                           Kyushu is one of the four main islands of Japan located in the southwest of the country, close to
                                                                                                                                           the Republic of Korea. It takes around 2 hours from Tokyo and 1.5 hour from Seoul respectively
                                                                                                                                           by air. Kyushu consists of seven prefectures, but in order to promote the island as a whole,
                                                                                                                                           the Kyushu Tourism Promotion Organization (KTPO) was established in 2005, of which all the
                                                                                                                                           prefectures, municipalities and private companies are the members. To increase international
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                                                                                                                                           visitors to Kyushu, the KTPO promotes the nature, history, culture, onsen hot springs, food and
                                                                                                                                           hospitality of the island.58
                                                                                                                                           When the KTPO considered how to further increase Korean visitors, it chose the theme of Olle (see
                                                                                                                                           section 7.3) that had been already very popular in the Republic of Korea and started to promote
                                                                                                                                           hiking as Kyushu Olle. It matched Kyushu’s natural beauty and also coincided with the market
                                                                                                                                           change from group travel to individual travel, from sightseeing to activities to experience local
                                                                                                                                           culture and nature. In order to develop and promote Kyushu Olle effectively, the KTPO signed a
                                                                                                                                           cooperation agreement with the Jeju Olle Foundation in August 2011.59
Development
                                                                                                                                           The KTPO, in cooperation with the Jeju Olle Foundation, approves Kyushu Olle routes based on
                                                                                                                                           guidelines such as:
                                                                                                                                           ––     Consisting mainly of unpaved, narrow natural paths;
                                                                                                                                           ––     Safe and walkable for all including minors, seniors and women; and
                                                                                                                                           ––     Having characteristic landscape and historic stories along the route.
                                                                                                                                           To be approved, each prefecture submits candidate routes to the KTPO every April. Members of
                                                                                                                                           the KTPO actually walk the route and advise revision or improvement of the route if necessary. The
                                                                                                                                           approval decision is made from November to February the following year. This approval system
                                                                                                                                           helps ensure the quality of routes and enhance branding. In March 2012, the first four routes were
                                                                                                                                           approved.60 As of December 2017, 21 routes were approved and each route has a theme such as
                                                                                                                                           sweets, history, flowers, etc.61
                                                                                                                                           The KTPO actively invites the media, bloggers and travel agents especially from the Republic
                                                                                                                                           of Korea, the main target market. It resulted in more than 200 media exposures in the Republic
                                                                                                                                           of Korea and Japan in the first few years. Also the high satisfaction level of walkers encourages
                                                                                                                                           repeat visits and leads to good word of mouth for increased visits. Actually quite a few visitors
                                                                                                                                           58	   The Kyushu Tourism Promotion Organization (n.d./a), ‘About Kyushu Tourism Promotion Organization’ (online), available at:
                                                                                                                                                 www.welcomekyushu.com (24-01-2018).
                                                                                                                                               walk more than one route in one trip or come to the region to walk different routes. Now in the
                                                                                                                                               Republic of Korea, walking Olle is considered as one of the major tourism attractions of Kyushu.62
                                                                                                                                               Development, management and maintenance of each route are handled by local organizations
                                                                                                                                               and the KTPO does not offer any financial support. The KTPO promotes Kyushu Olle as a whole.
                                                                                                                                               In addition to the KTPO, an association consisting of related local municipalities was established
                                                                                                                                               in order to co-purchase Olle goods and materials, disseminate information online and organize
                                                                                                                                               events. The KTPO works as the secretariat of the association.63
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Stakeholder involvement
                                                                                                                                               During the process, it is important to let the stakeholders understand and share the concept:
                                                                                                                                               ––     It is not development of just a tourist attraction nor just a walking route;
                                                                                                                                               ––     It creates a route that makes walkers, residents and nature happy:
                                                                                                                                                      ––     Walkers will be happy for being physically and mentally happy by walking;
                                                                                                                                                      ––     Residents will be happy for exchange with visitors and for economic benefits; and
                                                                                                                                                      ––     Nature will be happy for being respected and sustained.65
                                                                                                                                               At first, it was not very easy to convince stakeholders, but as they saw more tourists and media
                                                                                                                                               reports, it became a bit easier to let them understand the potential and benefits of Kyushu Olle.66
Sustainability
                                                                                                                                               Routes are developed in consideration of local environment and culture and by making the most of
                                                                                                                                               the original natural environment. Signage is set up carefully in order not to spoil the landscape. The
                                                                                                                                               more the concept of Kyushu Olle is understood, the more locals become interested in protecting
                                                                                                                                               local nature and historic culture. By receiving understanding and cooperation by local residents,
                                                                                                                                               management costs are minimized, which also leads to sustainability.67
63 Ibid.
64 Ibid.
65 Ibid.
66 Ibid.
                                                                                                                                               67	Ibid.
                                                                                                                             	                                                                                                           Case studies	                        39
                                                                                                                                                       In addition, walkers are encouraged to follow the rules below in order to promote sustainable
                                                                                                                                                       tourism:
                                                                                                                                                       ––     Do not enter private gardens without good reasons;
                                                                                                                                                       ––     Get consent when taking a photo of a person or personal properties;
                                                                                                                                                       ––     Bring back trashes with you;
                                                                                                                                                       ––     Do not pick agricultural products along the route;
                                                                                                                                                       ––     Do not pick flowers and branches along the route;
                                                                                                                                                       ––     Do not shout or be noisy near houses;
                                                                                                                                                       ––     Do not take away the signage ribbons;
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Local benefits
                                                                                                                                                       The number of walkers has been steadily increasing. Kyushu Olle was developed in order to
                                                                                                                                                       increase visitors from the Republic of Korea to Kyushu in the first place, which has been successful,
                                                                                                                                                       but it has also becoming popular among Japanese.
Source: The Kyushu Tourism Promotion Organization (2017b), e-mail communication (28-03-2017).
                                                                                                                                                       Since Kyushu Olle is a walking activity in the rural area, economic benefits and visitor spending
                                                                                                                                                       are not so high. However, as Kyushu Olle has become popular, it has provided business and job
                                                                                                                                                       opportunities in the region, for example:69
                                                                                                                                                       ––     Opening cafes and restaurants along the routes;
                                                                                                                                                       ––     Sales of lunch boxes to walkers;
                                                                                                                                                       ––     Promotion of accommodation by offering transfer to the starting point of the route;
                                                                                                                                                       ––     Bus companies offering Olle walking tours; and
                                                                                                                                                       ––     Opening of a manned tourism information centre.
                                                                                                                                                       68	   The Kyushu Tourism Promotion Organization (n.d./b), ‘Kyushu Olle’ (online), available at: www.welcomekyushu.jp
                                                                                                                                                             (24-01-2018).
Future
                                                                                                                                         The KTPO considers to increase the number of approved routes and to upgrade the quality of
                                                                                                                                         existing routes including enhanced guide services. It also aims at increasing business opportunities
                                                                                                                                         along the routes including the sales of local products (agricultural and others) by utilizing the Olle
                                                                                                                                         brand. The KTPO intends to promote Kyushu Olle in new markets such as Hong Kong, China, and
                                                                                                                                         Taiwan Province of China. To achieve these goals, the KTPO tries to collaborate more with national
                                                                                                                                         and local businesses and to raise fund through crowd funding.71
Takeaways
                                                                                                                                         Kyushu Olle has proved that ordinary landscape can be a tourist attraction with not so much costs
                                                                                                                                         to develop and maintain. This type of tourism can be only developed while the natural and cultural
                                                                                                                                         landscape still exists. Therefore it helps natural and cultural sustainability through tourism. But to
                                                                                                                                         realize this, authentic culture and nature need to be presented to visitors and involvement of local
                                                                                                                                         stakeholders is crucial.
                                                                                                                                         To develop a route, wide range of knowledge of the area (e.g., cultural heritage, history, natural
                                                                                                                                         environment, agriculture, etc.) is crucial. It adds many flavours to the route, which attracts not only
                                                                                                                                         walking lovers but also broader segments. It is also important to raise capable guides who can
                                                                                                                                         explain all these contents. Quality control, good publicity and promotion are also a key to increase
                                                                                                                                         visitation and maintain high level of visitor satisfaction.
                                                                                                                                         A network of the walking routes helps enhance branding and attract repeat visitors to the region
                                                                                                                                         as a whole.
                                                                                                                                                  The Cultural Routes programme is a 30-year-old programme, promoting the value of cultural
                                                                                                                                                  heritage, contributing to cultural tourism and economic development.72 The programme was
                                                                                                                                                  launched by the Council of Europe in 1987 with the Declaration of Santiago de Compostela to
                                                                                                                                                  demonstrate how cultures and the cultural heritage in European countries evolved across borders.
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                                                                                                                                                  There are 33 Cultural Routes of the Council of Europe with different themes, providing leisure and
                                                                                                                                                  educational activities and contributing to responsible tourism and sustainable development.
                                                                                                                                                  The Via Francigena is a 1,800 km path from Canterbury, the United Kingdom, to Rome through
                                                                                                                                                  four European countries: the United Kingdom, France, Switzerland and Italy. (The Via Francigena
                                                                                                                                                  means the road originated from France in Italian.) The route was defined and reconstructed based
                                                                                                                                                  on the journal of the Archbishop of Canterbury Sigeric who returned from Rome to Canterbury in
                                                                                                                                                  990. It was designated as a European Cultural Route by the Council of Europe in 1994.73
                                                                                                                                                  In 2001, the European Association of the Vie Francigena (EAVF) was created to promote the
                                                                                                                                                  values of the path and of the pilgrims by sustainable cultural tourism development.74 The EAVF
                                                                                                                                                  consists of 140 municipalities, provinces and regions, 15 European universities, and 80 non-profit
                                                                                                                                                  organizations.75
                                                                                                                                                  The EAVF issues the pilgrim’s credential (pilgrim’s passport) which certifies identity and motives
                                                                                                                                                  of the walker. Walkers can get a stamp at tourist offices, churches and accommodation. Passport
                                                                                                                                                  holders are offered discounts at accommodation, restaurants and train tickets of Trenitalia in
                                                                                                                                                  Italy.76 After completing the last 100 km on foot or the last 200 km by bicycle and by showing the
                                                                                                                                                  pilgrim’s passport with stamps, a walker is issued the testimonium to certify the completion of a
                                                                                                                                                  pilgrimage to Rome. The pilgrim’s credential can be bought for EUR 5.77
                                                                                                                                                  72	   Council of Europe (2015), Cultural Routes Management: from Theory to Practice; Step-by-Step Guide to the Council of
                                                                                                                                                        Europe Cultural Routes, Council of Europe, Strasbourg, p. 9.
                                                                                                                                                  	     Council of Europe (n.d.), ‘About the Cultural Routes of the Council of Europe’ (online), available at: www.coe.int
                                                                                                                                                        (22-01-2018).
                                                                                                                                                  73	   The European Association of the Vie Francigena (EAVF) (n.d./c), ‘History’ (online), available at: www.viefrancigene.org
                                                                                                                                                        (22-01-2018).
                                                                                                                                                  74	   The European Association of the Vie Francigena (EAVF) (n.d./b), ‘Introduction’ (online), available at: www.viefrancigene.org
                                                                                                                                                        (23-01-2018).
                                                                                                                                                  75	   Bruschi, L. (2017a), ‘Good Practices of a Successful Thematic European Route Via Francigena and the Model of Its
                                                                                                                                                        Governance’, presentation at Silk Road Seminar for the Russian regions at Intourmarket 2017 in Moscow, 12-03-2017
                                                                                                                                                        (online), available at: http://cf.cdn.unwto.org (22-01-2018).
                                                                                                                                                  76	   The European Association of the Vie Francigena (EAVF) (n.d./d), ‘The Pilgrim’s Credential’, (online), available at:
                                                                                                                                                        www.viefrancigene.org (22-01-2018).
                                                                                                                                                  77	   The European Association of the Vie Francigena (EAVF) (n.d./e), ‘The Testimonium’, (online), available at:
                                                                                                                                                        www.viefrancigene.org (22-01-2018).
                                                                                                                             42	                Walking Tourism – Promoting Regional Development
                                                                                                                                                In 2016, approximately 45,000 people walked on the Via Francigena, increasing 10% compared
                                                                                                                                                to 2015.78 According to a survey for the pilgrim’s credential holders by the EAVF in 2016,
                                                                                                                                                41% of the walkers were in the age bracket of 40–60 years, but the number of walkers under 20
                                                                                                                                                and over 70 was growing. Half of the walkers (51%) travelled for 7 to 8 days while 20% more than
                                                                                                                                                two weeks. Visitors travelling for a longer period of time tended to stay at pilgrim’s accommodation
                                                                                                                                                while short-term visitors preferred hotels and B&Bs. The main motivation of travelling on the Via
                                                                                                                                                Francigena was the walk itself and the religious reason was relatively low with 15%.79
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                                                                                                                                                In 2012, the EAVF established the European Committee for Technical Interregional Coordination of
                                                                                                                                                the Via Francigena in cooperation with the Tuscany Region of Italy and the Champagne-Ardenne
                                                                                                                                                Region of France to foster a coordinated dialogue among 13 regions in four countries along
                                                                                                                                                the route and four Italian regions south of Rome. The committee is convened twice a year with
                                                                                                                                                experts from each region. It has three working groups: path, accommodation and services, and
                                                                                                                                                communication, for each of which a region in Italy is a coordinator.80
                                                                                                                                                The Committee published Guidance on European Common Path and Accommodation Standards
                                                                                                                                                on the Via Francigena to set out the common quality standard to guarantee safety and access
                                                                                                                                                throughout the whole route.81
78 The European Association of the Vie Francigene (EAVF) (2017a), e-mail communication, (14-12-2017).
                                                                                                                                                79	   Bruschi, L. (2017b), ‘Walking on the Via Francigena. Analysis and Consideration’, 20-02-2017 (online), available at:
                                                                                                                                                      www.viefrancigene.org (27-11-2017).
                                                                                                                                                80	   The European Association of the Vie Francigena (EAVF) (n.d./a), ‘European Committee for Technical Interregional
                                                                                                                                                      Coordination of the Via Francigena’ (online), available at: www.viefrancigene.org (22-01-2018).
                                                                                                                                                	     Coffey, V. (2016), ‘European Cultural Routes as a Driver for Smart Territorial Growth’, presentation at the European
                                                                                                                                                      Association of the Via Francigena Interregional Cooperation Along The Route, Brussels, 16-06-2016 (online), available at:
                                                                                                                                                      www.regione.emilia-romagna.it (23-11-2017).
                                                                                                                                                81	   The European Association of the Vie Francigena (EAVF) (2016), Guidance on European Common Path and Accommodation
                                                                                                                                                      Standards on the Via Francigena (online), available at: www.viefrancigene.org (22-01-2018).
                                                                                                                             	                                                                                                      Case studies	                             43
                                                                                                                                                Furthermore, Guidance on European Common Path and Accommodation Standards on the Via
                                                                                                                                                Francigena introduces regional good practices about planning and maintaining the route, signage
                                                                                                                                                and safety infrastructure in cooperation with local authorities, communities, universities and
                                                                                                                                                private sectors.83
                                                                                                                                                The Tuscany Region is located in central Italy and well known for its landscape, artistic heritage
                                                                                                                                                and medieval villages. The Via Francigena in the Tuscany Region runs 400 km from the Cisa Pass
                                                                                                                                                to Radicofani, 150 km from Rome.84 It attracts around 35,000 walkers annually and the number
                                                                                                                                                has been increasing.85
                                                                                                                                                In 2009, the Tuscany Region developed a regional master plan to promote sustainable regional
                                                                                                                                                development through tourism in rural and mountain areas. In the master plan, EUR 8 million was
                                                                                                                                                allocated for investment mainly for the reconstruction of the path and signposting equipment.
                                                                                                                                                With the addition of EUR 16 million by the operational plan in 2011, the total investment from
                                                                                                                                                2009 to 2014 was EUR 24 million. Fifty-nine percent was used for the path consolidation and
                                                                                                                                                equipment, 20% for the restoration of the local architectural heritage and 17% for the increase of
                                                                                                                                                the accommodation supply. Both of the plans were funded by the FAS (Fund for Underdeveloped
                                                                                                                                                Areas), an instrument by which the government collects European and national resources to fund
                                                                                                                                                the regional policy for the economic and social balance.86
                                                                                                                                                84	   Conti, E. et al. (2015), ‘The European Pilgrimage Routes as Economic Driver. The impact of the Francigena in Tuscany’, in:
                                                                                                                                                      Bambi, G. and Barbari, M. (eds), The European Pilgrimage Routes for Promoting Sustainable and Quality Tourism in Rural
                                                                                                                                                      Areas, Firenze University Press, Firenze, pp. 455–469 (online), available at: www.fupress.com (23-01-2018).
                                                                                                                                                85	   Bruschi, L. (2017c), ‘The Sustainable Mark of Tuscany’, 03-03-2017 (online), available at: www.viefrancigene.org
                                                                                                                                                      (23-11-2017).
                                                                                                                                                	     Bruschi, L. (2017a).
                                                                                                                             44	         Walking Tourism – Promoting Regional Development
                                                                                                                                         According to the impact evaluation by the Tuscany Region in collaboration with IRPET (Regional
                                                                                                                                         Institute of Economic Planning in Tuscany), the Via Francigena in the Tuscany Region created
                                                                                                                                         388 new jobs and GDP of EUR 21.1 million.87
                                                                                                                                         The Tuscany Region has been working on the Via Francigena spa project since 2017 in cooperation
                                                                                                                                         with the EAVF and the thermal spa communities within 15 km of the path. The aim is to add
                                                                                                                                         characteristics on the path as a thermal spa road and to attract walkers who are also interested in
                                                                                                                                         wellbeing. The pilgrim’s passport holders are offered discounts.88
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Takeaways
                                                                                                                                         For an interregional and transnational long route, it is important to facilitate communication and
                                                                                                                                         coordination among regions along the route and share the issues and good practices in order to
                                                                                                                                         ensure the quality experiences on the whole route. The Via Francigena is a good example to make
                                                                                                                                         coherent standards of defining and maintaining the path as well as providing quality services at
                                                                                                                                         accommodation through interregional and transnational cooperation.
                                                                                                                                         According to the EAVF, it is also important for each player to act its own roles to develop a cultural
                                                                                                                                         route project for regional development:89
                                                                                                                                         ––     Municipalities and local bodies are instrumental to support the governance of an itinerary on
                                                                                                                                                a local level and assure the political support;
                                                                                                                                         ––     Associations are fundamental to support the maintenance of the route and to transmit the
                                                                                                                                                passion for the routes. In some sense, they represent the soul of a route;
                                                                                                                                         ––     Universities are crucial in order to consolidate the historical/cultural basis of the itinerary;
                                                                                                                                                and
                                                                                                                                         ––     Small and medium-sized enterprises are fundamental to preserve the sustainability of the
                                                                                                                                                route and to involve the local communities.
                                                                                                                                         The EAVF adds that it takes a bottom-up approach in the projects trying to promote local
                                                                                                                                         initiatives on a global scale. The EAVF supports residents and local enterprises in training and
                                                                                                                                         holding cultural events to spread the knowledge of the Cultural Routes in general and of the Via
                                                                                                                                         Francigena in particular.90
87 Bruschi, L. (2017c).
                                                                                                                                         88	   Tawfik, S. (2017), ‘The Specification for the “Spa Offer along the Via Francigena” Has Been Launched, for the Creation of a
                                                                                                                                               Thermal Bath Touristic Product along the Ancient Via’, 01-11-2017 (online), available at: www.viefrancigene.org
                                                                                                                                               (23-01-2018).
                                                                                                                                         90	Ibid.
                                                                                                                             	                                                                                            Case studies	                         45
Area
                                                                                                                                             Shinetsu Trail is located in the northern part of central Japan. It takes 2 hours from Tokyo by the
                                                                                                                                             Shinkansen bullet train to arrive in the area. The area is one of the snowiest regions and one of the
                                                                                                                                             most popular skiing areas in Japan. It also boasts natural beauty, beech forests in particular, and
                                                                                                                                             is full of cultural and historical traditions. In addition to skiing, the area has been trying to broaden
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Trail
                                                                                                                                             The trail runs along a ridge of about 1,000 m above sea level. It has relatively small undulation and
                                                                                                                                             it is possible to walk without special physical strength, experience or equipment. The total length
                                                                                                                                             is 80 km and it takes 4 to 5 days for through trekking. But it is divided into six sections (each
                                                                                                                                             section is 9 to 14 km) and one section can be finished within a day trip. Due to snow in winter, the
                                                                                                                                             trekking season is roughly from late June to late October.92
                                                                                                                                             Shinetsu Trail Club, a non-profit organization, was established in 2003 to develop and manage the
                                                                                                                                             trail with the help of volunteers and financial support from the local government.
                                                                                                                                             Development of the trail was started in June 2004 by volunteers. In some areas, permissions
                                                                                                                                             were required to cut trees and an agreement was signed between Shinetsu Trail Club and the
                                                                                                                                             authorities for smooth processes. In the development work, plants and trees were cut down only
                                                                                                                                             to the extent to make sure a person can pass the trail in order to minimize the impact on nature.
                                                                                                                                             The first 50 km was opened in July 2005 and the rest 30 km in September 2008. For maintenance,
                                                                                                                                             the trail is divided into 20 sections and each section is maintained by designated parties
                                                                                                                                             (e.g., municipalities, tourism associations and other local groups) and many volunteers (residents
                                                                                                                                             and non-residents) participate in maintenance activities.93
Kimura, H. (2017).
                                                                                                                                             	     Kimura, H. (2017).
                                                                                                                             46	   Walking Tourism – Promoting Regional Development
                                                                                                                                   Members of Shinetsu Trail Club in 2016 were 74 official members (annual membership fee
                                                                                                                                   JPY 5,000, approximately USD 45), 51 affiliate members (JPY 2000, approximately USD 18 for
                                                                                                                                   individuals, and JPY 5,000, approximately USD 45 for companies) and six special sponsors.95 In
                                                                                                                                   addition to membership fees, the Club has developed various ways to get incomes to self-sustain
                                                                                                                                   its activities. For example:96
                                                                                                                                   ––     Provision of guide services: the Club registers about 40 guides who have finished certain
                                                                                                                                          classes and have an experience of trekking the whole trail. Registered guides can be hired
                                                                                                                                          for JPY 10,000 (USD 90) for half day or JPY15,000 (USD 135) for full day. A maximum
                                                                                                                                          number of trekkers in a guided group is ten. Around 130 guides are hired in total per year
                                                                                                                                          and guide 1,000 walkers;
                                                                                                                                   ––     Organizing trekking tours and events: held about 60 times a year with participation fee of
                                                                                                                                          JPY 5,000 (USD 45);
                                                                                                                                   ––     Creation and sales of official maps (in addition to the maps, a local publisher creates and
                                                                                                                                          sells a guidebook of the trail); and
                                                                                                                                   ––     Management of tent sites (300 to 400 users per year).
The total income of the Club in 2014 was JPY 5.6 million (USD 500,000).97
                                                                                                                                   Shinetsu Trail has some disadvantages in access. Trailheads are not accessible by public transport
                                                                                                                                   and parking spaces at the trailheads are limited. And in any case, most of the trekkers would like
                                                                                                                                   a longitudinal traverse. To solve this problem, accommodation facilities registered to Shinetsu
                                                                                                                                   Trail Club provide trekkers free of charge with sending-off and picking-up services between the
                                                                                                                                   property and a trailhead.98
95 Kimura, H. (2017).
Kimura, H. (2017).
Shinetsu Trail Club (n.d.), ‘Guide’ (online), available at: www.s-trail.net (24-01-2018).
                                                                                                                                   98	Ibid.
                                                                                                                             	                                                                                      Case studies	                      47
Local benefits
                                                                                                                                              The number of users of the trail increased from 10,000 in 2005 to 38,700 in 2017. It has been
                                                                                                                                              successful in extending tourism seasons to summer and autumn. Sales have increased in
                                                                                                                                              accommodation, transport and retails. Guide jobs were created. In addition, Shinetsu Trail has
                                                                                                                                              enhanced consciousness of wellbeing and local culture by residents through participation in
                                                                                                                                              walking and management of the trail.99
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Takeaways
                                                                                                                                              The longer the trail is, the more stakeholders are there. It is the most important precondition
                                                                                                                                              to establish a close cooperative relationship among them. In this case, Shinetsu Trail Club has
                                                                                                                                              successfully taken this role in establishing policies with a local point of view, involving residents and
                                                                                                                                              users, and nurturing local leaders. In order to achieve sustainability of the trail, it is also essential to
                                                                                                                                              negotiate with land owners and to establish the maintenance system. In this regard, it is important
                                                                                                                                              to share the purposes and ideals, set up common rules including dealing with economic activities,
                                                                                                                                              overuse and environmental damage. Issues need to be discussed and understood before actual
                                                                                                                                              development and receiving trekkers. As the development of the trail proceeded, more and more
                                                                                                                                              local volunteers participated and understanding was enhanced, which turned out to be beneficial
                                                                                                                                              in management and maintenance of the trail. During this whole process, residents rediscovered
                                                                                                                                              their overlooked treasures and the value of tourism.100
Kimura, H. (2017).
                                                                                                                                              100	Ibid.
                                                                                                                             48	              Walking Tourism – Promoting Regional Development
Background
                                                                                                                                              Onsen is a Japanese word for hot spring. The concept of onsen and gastronomy walking is to
                                                                                                                                              enjoy local resources (nature, culture and history) through walking at an onsen destination, to have
                                                                                                                                              a relaxing soak in hot springs, and to enjoy local food. Thus, the destination is not just a place to
                                                                                                                                              enjoy hot springs, but an accommodation base of long-stay and experience-style tourism. Through
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                                                                                                                                              this action, it is expected to achieve regional revitalization by maximizing the attractiveness of the
                                                                                                                                              onsen destination and receiving more visitors. The destination’s residents rediscover the values of
                                                                                                                                              their life and resources in the region and offer them to visitors in combination of healthy walking
                                                                                                                                              and relaxing hot springs. The concept is also considered to fit in an aging and stressful society.
                                                                                                                                              To champion this concept, ONSEN & Gastronomy Tourism Association was established in
                                                                                                                                              September 2016.101
                                                                                                                                              The Association’s mission is to provide support for development of gastronomy walking courses,
                                                                                                                                              to give a certification to them, to organize and promote walking events in cooperation with
                                                                                                                                              destinations. The Association aims to establish 100 destinations all over Japan that develop
                                                                                                                                              gastronomy walking by 2021. It is expected that each of 100 destinations will organize a walking
                                                                                                                                              event every year and there will be at least one event every weekend that has local characteristics
                                                                                                                                              of a destination.102 Two prefectures and 27 municipalities are the members of the Association.
                                                                                                                                              The first gastronomy walking event was held in November 2016 in Beppu, Oita Prefecture, one
                                                                                                                                              of the most famous onsen destinations in Japan. Participants walked along the coastline of the
                                                                                                                                              onsen destination, visited a museum and a sand bath, tasted local drinks and foods at several
                                                                                                                                              stops along the route, interacted with local residents, and enjoyed sake tasting at the finishing
                                                                                                                                              line. In 2017, 15 walking events were held and around 3,000 people participated. It is expected
                                                                                                                                              that 30–40 events will be held in 2018.103
                                                                                                                                              These events are organized by local municipalities with the support from ONSEN & Gastronomy
                                                                                                                                              Tourism Association. The Association sets a guideline for an event to be accredited as an onsen
                                                                                                                                              gastronomy walking event as follows:
                                                                                                                                              ––     The length of the course is around 8 km;
                                                                                                                                              ––     Along the way, eight to ten stops are set up for gastronomy and cultural experiences;
                                                                                                                                              	
                                                                                                                                              101	 ONSEN & Gastronomy Tourism Association (n.d.), ‘Onsen and Gastronomy Tourism’ (online), available at:
                                                                                                                                                   https://onsen-gastronomy.com (26-01-2018).
102 ONSEN & Gastronomy Tourism Association (2017), e-mail communication (20-11-2017).
                                                                                                                                              103	Ibid.
                                                                                                                             	                                                                                        Case studies	          49
                                                                                                                                         ––    Locally produced and in-season products and typical cooking are offered; and
                                                                                                                                         ––    Traditional culture is presented with explanation by local people.104
                                                                                                                                         Offering locally produced products, not only agricultural products but also souvenirs to participants,
                                                                                                                                         results in direct income opportunities for the community. Introducing local attractions during the
                                                                                                                                         event encourages participants to visit them after the event or to visit the destination again.105
                                                                                                                                         A municipality plays a central role in organizing an event, which makes coordination and getting
                                                                                                                                         permissions easier. Officials and other stakeholders discuss the route and contents that best
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Takeaways
                                                                                                                                         An event is a one-day thing. But it showcases attractive resources in the locality with interaction
                                                                                                                                         with residents and it works as a good promotion to encourage participants to re-visit the
                                                                                                                                         destination. Walking fits very well to achieve these objectives.
                                                                                                                                         To be successful, it is crucial that local people acknowledge the area’s attractiveness and promote
                                                                                                                                         it themselves through preparation and implementation of the event. They need to understand
                                                                                                                                         that visitors want to experience authentic food, culture and history through interaction with local
                                                                                                                                         people. The success of the event enables the locals to enhance their self-confidence and pride
                                                                                                                                         and promotes further cooperation within the area. Each walking event has its own uniqueness
                                                                                                                                         depending on the host destination. This brings about kind of rivalry among destinations, which
                                                                                                                                         encourages improvement and creativity in the event.107
104 ONSEN & Gastronomy Tourism Association (2017), e-mail communication (20-11-2017).
105 Ibid.
106 Ibid.
                                                                                                                                         107	Ibid.
                                                                                                                             50	               Walking Tourism – Promoting Regional Development
Area
                                                                                                                                               The Sierra Greenway runs in the provinces of Cadiz and Seville at the foot of the southernmost
                                                                                                                                               mountains of the Iberian Peninsula. The area boasts natural landscape such as River Guadalete
                                                                                                                                               and the natural reserve of Peñón de Zaframagón, where there is one of the largest colonies
                                                                                                                                               of griffon vulture in Europe. It also has a lot of cultural heritages like historic railway facilities,
                                                                                                                                               churches, castles and archaeological sites in different towns.108
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Greenways
                                                                                                                                               According to the Lille Declaration in 2000, Greenways are “[c]ommunication routes reserved
                                                                                                                                               exclusively for non-motorized journeys, developed in an integrated manner which enhances both
                                                                                                                                               the environment and quality of life of the surrounding area. These routes should meet satisfactory
                                                                                                                                               standards of width, gradient, and surface condition to ensure that they are both user-friendly and
                                                                                                                                               low-risk for users of all abilities. In this respect, canal towpaths and disused railway lines are a
                                                                                                                                               highly suitable resource for the development of greenways”. The Declaration acknowledged the
                                                                                                                                               growing demand for non-motorized travel and low risk leisure activities accessible to all, and
                                                                                                                                               greenways’ merits for development of sustainable tourism.109
                                                                                                                                               The Spanish Greenways project was launched in 1993 by the then Spanish Ministry of Public
                                                                                                                                               Works, Transport and Environment in partnership with railway companies in order to reuse
                                                                                                                                               abandoned railway lines in rural areas. By the middle of 2016, over EUR 174 million had been
                                                                                                                                               invested to convert over 2,600 km unused railway lines into 123 greenways.110
Sierra Greenway
                                                                                                                                               The Sierra Greenway is one of the routes with a total length of 36.5 km in southern Spain. It utilizes
                                                                                                                                               the abandoned tracks with 30 tunnels, 4 viaducts and 5 stations. Four of the stations have been
                                                                                                                                               reconditioned as restaurants, accommodation facilities and a bird watching centre.111 It attracts
                                                                                                                                               approximately 300,000 visitors a year. Around half of them come on foot and the other half by
                                                                                                                                               bicycle.112
                                                                                                                                               One of the major characteristics of the Sierra Greenway is its accessibility for wheelchair users,
                                                                                                                                               people with disabilities and senior people. Hand bikes, adapted bikes, adapted taxis and
108 The Spanish Railways Foundation (FFE) (n.d./d), ‘Sierra Greenway’ (online), available at: www.viasverdes.com (09-01-2018).
                                                                                                                                               109	 The European Greenways Association (EGWA) (2000), ‘Lille Declaration’ (online), available at: www.aevv-egwa.org
                                                                                                                                                    (09-01-2018).
                                                                                                                                               110	 The Spanish Railways Foundation (FFE) (n.d./c), ‘Programa Vías Verdes’ (online), available at: www.viasverdes.com
                                                                                                                                                    (09-01-2018).
                                                                                                                                               111	 The Foundation of the Sierra’s Greenway (n.d./b), ‘The Sierra’s Greenway’ (online), available at:
                                                                                                                                                    www.fundacionviaverdedelasierra.es (09-01-2018).
                                                                                                                                               112	 The Foundation of the Sierra’s Greenway (2017), e-mail communication (15-12-2017).
                                                                                                                             	                                                                                                     Case studies	                          51
                                                                                                                                               accessible railway coach accommodation are offered.113 In 2017, the Sierra Greenway received
                                                                                                                                               the first prize of the 8th European Greenway Award for its initiative for universal accessibility
                                                                                                                                               in terms of encouraging more people with disabilities to visit the greenway and making a high
                                                                                                                                               positive impact with a small budget.114
                                                                                                                                               The Sierra Greenway project was drafted in 1994 as one of the Spanish Greenways. In 2000,
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                                                                                                                                               the Foundation of Sierra’s Greenway was established to conserve, maintain and manage the
                                                                                                                                               Sierra Greenway. It is constituted by the provincial councils of Cadiz and Seville and six town
                                                                                                                                               councils.115 The annual budget of the Foundation is approximately EUR 400,000 with the support
                                                                                                                                               of the partners including local and provincial governments.116
                                                                                                                                               The Sierra Greenway was chosen as one of the two pilot fields for the “Accessible Tourism on
                                                                                                                                               European Greenways: Greenways For All” project in 2013. The aim was to develop and promote
                                                                                                                                               accessible tourism products linked to greenways. The project was coordinated by the Spanish
                                                                                                                                               Railways Foundation (FFE) in partnership with the European Greenways Association (EGWA),
                                                                                                                                               Plataforma Representativa Estatal de Personas con Discapacidad Física (PREDIF) (National
                                                                                                                                               Platform for Physically Disabled People), the Foundation of the Sierra’s Greenways, Comunidade
                                                                                                                                               Intermunicipal da Região Dão Lafões (consortium of municipalities in Portugal) and four small
                                                                                                                                               enterprises specialized in accessible and experiential tourism. The 18-month-long project was
                                                                                                                                               75% co-funded by the European Union and the total budget was EUR 166,000.117
                                                                                                                                               Development of accessible tourism products by the Greenways For All project was carried out
                                                                                                                                               through the following steps:118
                                                                                                                                               1.	    Evaluation: a telephone survey was conducted for 134 tourist resources to identify
                                                                                                                                                      accessible tourism attractions. Sixty-nine of them met the minimum criteria and as a result
                                                                                                                                                      of further analysis, 43 were identified as accessible resources;119
                                                                                                                                               2.	    Agreement with stakeholders: the “Local Accessibility Agreement” for the Sierra Greenway
                                                                                                                                                      was signed. The aim was to promote accessible greenway products for everyone and
                                                                                                                                                      encourage the commitment of both public entities and local companies. By the end of 2017,
                                                                                                                                                      29 public entities and local companies had signed the agreement;120
113 The Foundation of the Sierra’s Greenway (2017), e-mail communication (15-12-2017).
                                                                                                                                               114	 The European Greenways Association (EGWA) (2017d), ‘The 8th European Greenways Awards have been given’ (online),
                                                                                                                                                    available at: www.aevv-egwa.org (09-01-2018).
                                                                                                                                               115	 The Foundation of Sierra’s Greenway (n.d./a), ‘About Us’ (online), available at: www.fundacionviaverdedelasierra.es
                                                                                                                                                    (09-01-2018).
                                                                                                                                               117	 The European Greenways Association (EGWA) (2017b), ‘Greenways4all’ (online), available at: www.aevv-egwa.org
                                                                                                                                                    (09-01-2018).
                                                                                                                                               118	 Hernández Colorado, A. (2016), ‘Vías Verdes Accesibles y Proyecto Greenways4ALL’, presentation at Jornada “Turismo
                                                                                                                                                    para Todos: Oportunidad, Innovación, Competitividad Territorial y Empleo”, Béjar, Salamanca, 15-12-2016 (online),
                                                                                                                                                    available at: https://altairturismorural.com (22-1-2018).
                                                                                                                                               119	 The European Greenways Association (EGWA) (2017a), ‘Building Accessible Tourism Products in Greenways’ (online),
                                                                                                                                                    available at: http://greenways4all.org (09-01-2018).
                                                                                                                                               120	 The Spanish Railways Foundation (FFE) and National Platform for Physically Disabled? People (PREDIF) (2017), Practical
                                                                                                                                                    Guide to Opening Up the territory on Accessible Greenways, p. 54 (online) available at: www.aevv-egwa.org (10-01-2018).
                                                                                                                             52	                Walking Tourism – Promoting Regional Development
                                                                                                                                                3.	    Training: training for staff members of local stakeholders is important to improve the service
                                                                                                                                                       in accessible facilities as well as raising awareness for accessible tourism. The Foundation,
                                                                                                                                                       PREDIF and FFE cooperated to organize a training workshop for managers of the Sierra
                                                                                                                                                       Greenway and owners of tourism facilities in October 2016.121 A specific training course on
                                                                                                                                                       “dealing with customers with disabilities and diverse needs” was also given in March 2017
                                                                                                                                                       by PREDIF in cooperation with the Foundation and FFE;122
                                                                                                                                                4.	    Creating accessible tourist products: the three partner travel agencies visited the Sierra
                                                                                                                                                       Greenway in March 2017 and worked on the design and creation of accessible travel
                                                                                                                                                       packages;123 and
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                                                                                                                                                5.	    Testing: the accessible tourism itineraries were tested by people with disabilities and
                                                                                                                                                       specialists in accessibility.124
Accessible tours
                                                                                                                                                Several accessible tours have been designed by the partner travel agencies. Some tours offer
                                                                                                                                                additional experiences along the greenway. Both people with and without disabilities can
                                                                                                                                                participate in these tours. They are marketed on the websites of the agencies, partners in the
                                                                                                                                                territory and various portals.125
                                                                                                                                                The Sierra Greenway has contributed to job creation by transforming abandoned railway lines and
                                                                                                                                                facilities as a tourism product. Thirty-five direct jobs were created in the Foundation mainly for
                                                                                                                                                121	 The European Greenways Association (EGWA) (2017c), ‘“Local accessibility agreement” for La Sierra Greenway and
                                                                                                                                                     Ecopista Do Dao’ (online), available at: www.aevv-egwa.org (10-01-2018).
123 Ibid.
                                                                                                                                                126	 The Spanish Railways Foundation (FFE) (n.d./b), ‘Accessible tourism products on Greenways’ (online), available at:
                                                                                                                                                     www.aevv-egwa.org (10-01-2018).
                                                                                                                                                127	Ibid.
                                                                                                                             	                                                                                            Case studies	                        53
                                                                                                                                         administration and maintenance, and many indirect jobs at accommodation, restaurants, rental
                                                                                                                                         bike shops and so on.128
                                                                                                                                         The Foundation holds an annual meeting with people with disabilities in the area, especially those
                                                                                                                                         from remote villages who have few chances to access outdoor leisure opportunities. The aim
                                                                                                                                         is to encourage them to enjoy cycling by adapted bike for health in natural settings and foster
                                                                                                                                         communication with each other. Other activities include recycling workshops and video and talk
                                                                                                                                         about the vultures in the natural reserve.129
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                                                                                                                                         The Sierra Greenway also plays a role of an educational centre. Pupils at local schools visit
                                                                                                                                         the greenway and learn environmental issues. It also helps to promote the greenway itself and
                                                                                                                                         encourages their family to visit. 130
                                                                                                                                         The Sierra’s Greenway Foundation organizes events to encourage local people to enjoy the
                                                                                                                                         greenway such as mass cycling, half marathons, photographic rallies and activities for children
                                                                                                                                         and women.131
                                                                                                                                         These activities contribute to enhancing health and social welfare of residents including those with
                                                                                                                                         disabilities and encourage them to enjoy the greenway.
Takeaways
                                                                                                                                         Accessible tourism is the strength of the Sierra Greenway that differentiates it from other greenways
                                                                                                                                         and has multiple positive effects in the area. In this regard, it is necessary to adapt a whole
                                                                                                                                         destination to be accessible, not only the greenway itself but also tourism facilities and services
                                                                                                                                         along the route. Tourism products need to be created based on the assessment and testing in
                                                                                                                                         collaboration with the people with disabilities and local stakeholders. Local staff training helps to
                                                                                                                                         improve awareness and understanding of accessible tourism. Improved accessibility encourages
                                                                                                                                         people with disabilities to enjoy outdoor leisure and enhances health and social welfare as a
                                                                                                                                         whole.
                                                                                                                                         According to the Foundation of the Sierra’s Greenway, it is important to consult well with subject
                                                                                                                                         matter experts such as PREDIF to develop an accessible walking/cycling project for regional
                                                                                                                                         development, and “sensitization and awareness measures” are the key elements to foster
                                                                                                                                         local people and stakeholders’ understanding of accessible tourism and encourage them to
                                                                                                                                         cooperate.132
                                                                                                                                         129	 Hernández Colorado, A.; Luengo, A.C. and Pastor, M.I. (2013b), Guide to best practices and recommendations for
                                                                                                                                              accessible Greenways (online), available at: www.aevv-egwa.org (19-12-2017).
                                                                                                                                         130	 Hernández Colorado, A.; Luengo, A.C. and Pastor, M.I. (2013a), Best Practices Guide for the Promotion and
                                                                                                                                              Communication of European Greenways (online), available at: www.aevv-egwa.org (19-12-2017).
131 Ibid.
Area
                                                                                                                                              Kaminoyama is an onsen (hot spring) city located in northern Japan with a history of more than
                                                                                                                                              560 years. It can be reached by the Shinkansen bullet train in 2 hours 30 minutes from Tokyo. The
                                                                                                                                              city is also known for its fruit production and its castle. Its Zao Bodaira Athlete Village is one of
                                                                                                                                              the national highland training centers designated by the Ministry of Education, Culture, Sports,
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Kurort walking
                                                                                                                                              Kurort means health resort in German. Kaminoyama Kurort walking is a walking activity used for
                                                                                                                                              disease prevention and health promotion on medical scientific grounds and its courses are the
                                                                                                                                              only ones in Japan certified by the University of Munich, Germany. Participants walk at the speed
                                                                                                                                              suited to their own physical strength in the forest and mountain slopes, utilizing the climate factors
                                                                                                                                              such as “cold air and wind” and “solar rays”, strengthen their endurance, and attain increased
                                                                                                                                              exercise effects without trying too hard. They are accompanied by a certified guide to ensure that
                                                                                                                                              they can walk safely and within their physical capacity. The advantages of Kurort walking include:
                                                                                                                                              1. 	    Walking on nature-rich slopes stimulates five senses and gives a better refreshing feeling;
                                                                                                                                                      and
                                                                                                                                              2.	     It can be enjoyed throughout the year.134
                                                                                                                                              To encourage more participation and earnings for the local economy, special walking programmes
                                                                                                                                              are offered such as a longer walking including lunch with local ingredients, town walking in
                                                                                                                                              134	 Goto, J. and Takahashi, C. (2015), ‘Promoting New Health Japan 21, The Construction of a Healthy Town Based on “Kurort
                                                                                                                                                   Health Walking” in Kaminoyama City, Yamagata Prefecture’, Yamagata Journal of Health Sciences, volume 18, pp. 1–7.
                                                                                                                                              135	 Zao Kaminoyama Kurort (n.d.), ‘Walking Menu’ (online), available at: www.city.kaminoyama.yamagata.jp (25-01-2018).
                                                                                                                             	                                                                                         Case studies	                       55
                                                                                                                                                cooperation with the shopping district and walking on ski. A visitor survey indicates more than
                                                                                                                                                90% were satisfied with the programmes and showed intention of repeat visits.136
                                                                                                                                                To further utilize Kurort and hot springs, Kaminoyama has developed a health tourism product
                                                                                                                                                targeted mainly to companies that are keen on enhancing wellbeing of their employees. The 2 day
                                                                                                                                                1 night programme is comprised of elements of Kurort walking, rest and nutrition for the middle-
                                                                                                                                                aged, people with risk of diabetes, etc.137
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                                                                                                                                                Kaminoyama City started Kurort projects, of which Kurort walking is a main programme, as one
                                                                                                                                                of its main policies in 2008. A dedicated team was created in the city office in 2011. The main
                                                                                                                                                objective is enhancement of citizens’ health, but it is considered to have a positive effect also on
                                                                                                                                                tourism and environment. “Kaminoyama-Style Hot Springs Kurort Conceptual Plan” drafted in
                                                                                                                                                2013 sets three objectives:
                                                                                                                                                ––    Health: Enhance citizens’ physical and mental health through measures that utilize local
                                                                                                                                                      resources;
                                                                                                                                                ––    Tourism: Establish a long-stay destination and increase visitors by brushing up many local
                                                                                                                                                      resources; and
                                                                                                                                                ––    Environment: Conserve natural environment and build a beautiful city in harmony with local
                                                                                                                                                      resources.
                                                                                                                                                The Plan declares its aim that every citizen participates in Kurort walking (whoever and whenever)
                                                                                                                                                and the city has encouraged residents to do so by creation of attractive courses, promotion, and
                                                                                                                                                collaboration with private companies. About half of the participants of Everyday Walking are the
                                                                                                                                                residents. As citizens walk with visitors, interactions between them are promoted and welcoming
                                                                                                                                                environment is enhanced.138
                                                                                                                                                The city’s total budget for Kurort project in 2016 was JPY 26 million (approximately USD 240,000),
                                                                                                                                                around 80% of which came from central and regional governments. It was not a small budget for
                                                                                                                                                a city of 30,000 residents, but it was relatively easy to be approved because it directly aimed at
                                                                                                                                                citizens’ welfare, not only economic benefits from tourism. Even if there would be little impacts on
                                                                                                                                                tourism, the projects would still be beneficial to the city and its citizens.139
                                                                                                                                                Kaminoyama’s Kurort projects have been implemented with a partnership with local stakeholders
                                                                                                                                                including business associations (including tourism, retail, doctors, sport, etc.), a medical college,
                                                                                                                                                a local bank, etc. The city and the bank signed a cooperation agreement and the bank provides
137 Ibid.
                                                                                                                                                138	 Kaminoyama City (2013), 上山型温泉クアオルト構想 (Kaminoyama-Style Hot Springs Conceptual Plan) (online), available
                                                                                                                                                     at: www.city.kaminoyama.yamagata.jp (25-01-2018).
                                                                                                                                                139	Ibid.
                                                                                                                             56	              Walking Tourism – Promoting Regional Development
                                                                                                                                              business advice on plans for Kurort projects and facilitates further partnership with private
                                                                                                                                              companies that are the bank’s clients. Local companies participate in maintenance activities of
                                                                                                                                              the courses together with citizens and donate signage boards and health apparatus. Medical
                                                                                                                                              institutions cooperate in research on Kurort’s effects on wellbeing enhancement and receiving
                                                                                                                                              health tourism visitors. A cooperation scheme has been established with doctors, medical
                                                                                                                                              institutions and ambulance services. Kurort-related tourism products are created and promoted
                                                                                                                                              with tourism companies. Local businesses hold Kurort walking events for their employees and
                                                                                                                                              customers.140
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Local benefits
                                                                                                                                              Participants in Kurort walking have been increasing. In 2016, 5,700 persons participated in
                                                                                                                                              Everyday Walking, half of which were non-residents (including citizens of neighboring cities and
                                                                                                                                              travellers). Early Morning Walking has played a role to increase repeat visitors (hotel guests) to
                                                                                                                                              the city.141
                                                                                                                                              Kurort walking is basically accompanied by a certified guide and as of 2015, 74 persons were
                                                                                                                                              certified. It helps create job and income opportunities. The guides are not simple tourism guides,
                                                                                                                                              but they are expected to communicate enjoyment of wellbeing activities in the nature. To be
                                                                                                                                              registered, they need to take various classes on local nature, the Kurort theory, medical and
                                                                                                                                              scientific knowledge, life saving techniques and guiding techniques. After registration, they are
                                                                                                                                              required to renew it every two years so that quality is ensured. These guides are mostly males in
                                                                                                                                              their 60s with leadership capability and expected to work not only as Kurort walking guides but
                                                                                                                                              also facilitators of health programmes in the communities.142
                                                                                                                                              Under the name of Kurort, restaurant menus, lunchboxes and other food products have been
                                                                                                                                              developed utilizing local ingredients and considering nutrition. These are well received by walkers
                                                                                                                                              and visitors. The city has set the guideline of certification of Kurort products so that more products
                                                                                                                                              can be developed and sold by local companies.143
                                                                                                                                              As mentioned above, Kaminoyama Kurort aims at enhancing residents’ health. In this regard,
                                                                                                                                              citizens’ health consciousness has been improved and exercise custom has gradually shaped
                                                                                                                                              through Kurort walking that is good for health, socializing opportunity and fun.144
                                                                                                                                              The concept of Kurort has not yet been well-known and more promotion is needed. On the other
                                                                                                                                              hand, several other municipalities in Japan have started similar programmes based on the concept.
                                                                                                                                              It is hoped that enhanced recognition in the aging society will increase in purposeful visitors to
                                                                                                                                              the city. To further promote health tourism and long stay in Kaminoyama, it is considered to
                                                                                                                                              140	 Kaminoyama City and the Yamagata Bank Ltd. (2012), ‘上山市と株式会社山形銀行との連携・協力に関する協定」を締結’
                                                                                                                                                   (Signing of “Agreement on Collaboration and Cooperation between Kaminoyama City and the Yamagata Bank Ltd.”),
                                                                                                                                                   05-12-2012 (online), available at: www.city.kaminoyama.yamagata.jp (25-01-2018).
                                                                                                                                              144	Ibid.
                                                                                                                             	                                                                             Case studies	                57
                                                                                                                                         offer certified health tourism products, develop activity programmes and health care businesses,
                                                                                                                                         and integrate local food and other resources into health tourism. Kaminoyama City recognizes
                                                                                                                                         development takes time and is determined to create the Best Kurort in Japan in the long term.145
Takeaways
                                                                                                                                         Combination of citizens’ welfare, tourism and environment is the strength of the Kaminoyama
                                                                                                                                         Kurort project. Kaminoyama City emphasizes that it brings about as many opportunities as possible
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                                                                                                                                         to involve citizens, local companies and other stakeholders. It is necessary to discuss and share
                                                                                                                                         the long-term vision with citizens and businesses in the city and build up small successes step by
                                                                                                                                         step. This encourages local partnership, which contributes to sustainable development. Residents
                                                                                                                                         are involved not only as service providers or as receivers of visitors, but also participants and
                                                                                                                                         beneficiaries of the project in terms of health and visitor spending.146
                                                                                                                                         146	Ibid.
                                                                                                                             58	               Walking Tourism – Promoting Regional Development
                                                                                                                                               Hong Kong, China, is one of the most visited cities in the world. Cosmopolitan urban landscape,
                                                                                                                                               shopping and dining experiences come to many people’s mind, but Hong Kong, China, has more.
                                                                                                                                               Leveraging its rich natural environment not only in Hong Kong Island and Kowloon but also in
                                                                                                                                               North-East New Territories and outlying islands, Hong Kong, China, has been promoting green
                                                                                                                                               tourism including hiking trails to broaden its tourism appeal and to entice different visitor segments.
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                                                                                                                                               The Hong Kong Tourism Board (HKTB) launched the “Great Outdoors Hong Kong!” promotion in
                                                                                                                                               2009. It published a guidebook so that visitors, free independent travellers in particular, could plan
                                                                                                                                               hiking trips at their own pace. The HKTB also organized free guided hiking tours and carried out
                                                                                                                                               promotional activities including inviting media from target markets.147
                                                                                                                                               Developing green tourism in outlying islands has been considered not only to diversify a portfolio
                                                                                                                                               of tourist attractions and enhance the city’s attractiveness to overseas visitors, but also to appeal
                                                                                                                                               to local residents. After the outbreak of SARS (severe acute respiratory syndrome), residents of
                                                                                                                                               Hong Kong, China, became more concerned about their health and partaking in outdoor activities
                                                                                                                                               was considered the best and the most economical way to maintain a healthy lifestyle. And hiking
                                                                                                                                               has become a very popular weekend leisure activity.148 Along with the HKTB’s promotion overseas,
                                                                                                                                               the Home Affairs Department (HAD) carried out local publicity through the website to provide
                                                                                                                                               information. In parallel, the HAD improved the infrastructure including footpaths and vehicular
                                                                                                                                               access in response to community needs.149
                                                                                                                                               In addition, the Agriculture, Fisheries and Conservation Department (AFCD) has been promoting
                                                                                                                                               green tourism highlighting the country parks it manages. The AFCD opened establishments for
                                                                                                                                               education and visitor services (including eco-tour guide services and provision of Do-It-Yourself
                                                                                                                                               itineraries), set up on-site interpretative plates along nature trails.150 It meets the needs of the
                                                                                                                                               visitors who now seek a deeper understanding of the city’s natural environment including biological
                                                                                                                                               and geological diversity.151
                                                                                                                                               The Tourism Commission also installed directional signs and map boards, and improved seating
                                                                                                                                               facilities, lighting, toilets and other tourism facilities. It also facilitated the participation of private
                                                                                                                                               and voluntary organizations (for example, the Hong Kong Electric Company Limited and the
                                                                                                                                               147	 Hong Kong Tourism Board (2009), ‘The Hong Kong Tourism Board Presents Brand New “Great Outdoors Hong Kong!”
                                                                                                                                                    Promotion’, 03-10-2009 (online), available at: https://partnernet.hktb.com (06-03-2018).
                                                                                                                                               148	 Cheung, L.T.O. (2013), ‘Improving Visitor Management Approaches for the Changing Preferences and Behaviours of
                                                                                                                                                    Country Park Visitors in Hong Kong’, Natural Resources Forum, volume 37, pp. 231–241.
                                                                                                                                               149	 Legislative Council of the Hong Kong Special Administrative Region of the People’s Republic of China (2008), ‘Legislative
                                                                                                                                                    Council Panel on Economic Development, Development of Tourism on Outlying Islands’, 26-05-2008 (online), available at:
                                                                                                                                                    www.legco.gov.hk (06-03-2018).
                                                                                                                                               150	 Agriculture, Fisheries and Conservation Department, The Government of the Hong Kong Special Administrative Region
                                                                                                                                                    (2018), ‘Hong Kong: The Facts – Country Parks and Conservation’ (online), available at: www.afcd.gov.hk (06-03-2018).
Legislative Council of the Hong Kong Special Administrative Region of the People’s Republic of China (2008).
                                                                                                                                              Conservancy Association) in providing information boards along the trails. Training courses on
                                                                                                                                              nature guided tours were provided for tourist guides and staff members of travel agencies to
                                                                                                                                              enhance the travel industry’s knowledge.152
                                                                                                                                              The HKTB has continued to promote hiking trails recognizing that hikers tend to stay longer and
                                                                                                                                              local business will benefit in the long run, and also hiking trails are photogenic places for sharing
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                                                                                                                                              on social media. The HKTB sees that one of Hong Kong, China’s, competitive advantages to other
                                                                                                                                              popular hiking destinations lies in easy access to trails by public transport from downtown.153
                                                                                                                                              On the other hand, due to a huge number of hikers attracted to Hong Kong, China’s, picturesque
                                                                                                                                              nature trails, congestion has become an issue. One of the motivations of and benefits to hikers is
                                                                                                                                              to escape from physical pressure (crowds and noise) and the over-popularity can have negative
                                                                                                                                              impacts on them. Other issues have emerged including lack of infrastructure to cope with tourist
                                                                                                                                              coaches and increased waste found along trails.154 In order to encourage hikers to take rubbish
                                                                                                                                              home, the AFCD removed a total of 40 bins from trails and carried out an educational campaign
                                                                                                                                              in cooperation with green and hiking groups.155 In order to maintain visitors’ enjoyment and
                                                                                                                                              satisfaction as well as visitors’ impacts on the environment, proper visitor management would be
                                                                                                                                              needed. For example, improvement of hiking paths could not only enhance safety and comfort,
                                                                                                                                              but also help disperse visitors from ecologically sensitive areas.156
Takeaways
                                                                                                                                              This is a case that a destination can add hiking to its traditional tourism offerings. Since hiking is
                                                                                                                                              considered beneficial not only for tourism but also residents, trail development and promotions are
                                                                                                                                              carried out through effective cooperation among various public organizations. This case suggests
                                                                                                                                              that hiking may bring about environmental issues as it becomes popular and measures need to be
                                                                                                                                              taken in order to avoid degradation of natural environment on which hiking tourism relies.
152 Legislative Council of the Hong Kong Special Administrative Region of the People’s Republic of China (2008).
                                                                                                                                              153	 Sun, N. (2016), ‘Hong Kong’s Hiking Trails Offer Hidden Gems Beyond Shopping and Dining … If You Know Where to
                                                                                                                                                   Look’, South China Morning Post, 05-11-2016 (online), available at: www.scmp.com (06-03-2018).
                                                                                                                                              154	 Williams, M. (2017), ‘Upturn in Hiking in Hong Kong Has a Downside, as Solitude Becomes Increasingly Hard to Find’,
                                                                                                                                                   South China Morning Post, 22-01-2017 (online), available at: www.scmp.com (06-03-2018).
                                                                                                                                              155	 Kao, E. (2015), ‘Bin and Gone: Government Gets Rid of 40 Bins from Hong Kong Hiking Trails in Order to ‘Reduce Waste’’,
                                                                                                                                                   South China Morning Post, 21-09-2015 (online), available at: www.scmp.com (06-03-2018).
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                                                                                                                                   Government of the Hong Kong Special Administrative                 on SMEs’ innovation and competitiveness, pp. 199–211
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                                                                                                                                   available at: www.americantrails.org (11-01-2018).                 ‘Developing Recreational Trails: Motivations for
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                                                                                                                             Cheung, L.T.O. (2013), ‘Improving Visitor Management                     (2013a), Best Practices Guide for the Promotion and
                                                                                                                                   Approaches for the Changing Preferences and                        Communication of European Greenways (online),
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                                                                                                                                   The European Pilgrimage Routes for Promoting
                                                                                                                                                                                                      “Kurort Health Walking” in Kaminoyama City, Yamagata
                                                                                                                                   Sustainable and Quality Tourism in Rural Areas, Firenze
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                                                                                                                                   University Press, Firenze, pp. 455–469 (online), available
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                                                                                                                             62	                      Walking Tourism – Promoting Regional Development
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                                                                                                                             64	                     Walking Tourism – Promoting Regional Development
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