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Case Study

Apollo Hospital is expanding its services but faces challenges in human resource management, particularly with the storekeeper role. Dr. Chandrashekar, the Administrator, is receiving complaints regarding the availability of essential medical supplies due to a lack of qualified personnel management. The document outlines the need for job analysis, description, and specification for the storekeeper position to improve operational efficiency.

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drbrijmohan
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102 views1 page

Case Study

Apollo Hospital is expanding its services but faces challenges in human resource management, particularly with the storekeeper role. Dr. Chandrashekar, the Administrator, is receiving complaints regarding the availability of essential medical supplies due to a lack of qualified personnel management. The document outlines the need for job analysis, description, and specification for the storekeeper position to improve operational efficiency.

Uploaded by

drbrijmohan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Name of the organization – APOLLO HOSPITAL

Apollo Hospital has been growing in size as it offers quality, prompt-caring services to the patients.
Dr. Chandrashekar the Administrator is a person with good medical knowledge but lacks knowledge
and skills involved in human resources management. The hospital has large quantities of medicine,
equipment, spare parts of important machines installed in the hospital. As usual, the Hospital has
employed a “storekeeper” with no previous experience of Hospital Stores. Mr. Ramakant the
storekeeper was working earlier in an engineering firm and had sufficient knowledge of such stores.
Ramakant reports to the purchase Executive whose job is to order requisite materials for
requirements of the entire Hospital, Dr. Chandrashekhar has been receiving various complaints from
the staff and doctors of non-availability of medicines, drugs, spares of equipment and other
consumables required in the Hospital having 500 beds. Since the hospital so far did not employ a
qualified Personnel Manager, the administrators are not aware of the job analysis procedures, nor
do they have job description and job specification of any of the jobs being performed.

Questions:

(1) Write down the job analysis, job description and job specification of a storekeeper’s job.

(2) What specific standards and specification would you include in the job description and job
specification?

(3) How would you go about in developing a standard job description and specification?

(4) Which are the staff members from whom you would collect useful information and requirements
of this job?

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