ORGANIZATION STRUCTURE TRAINING

AT
HLL LIFECARE Ltd.

(A GOVERNMENT OF INDIA ENTERPRISE)

A Report submitted in partial fulfillment of the requirements for the degree of

Master of Business Administration

By

VAISHNAVI NAIR

REGISTER NUMBER
1727960

Under the Guidance of

PROF. ARTI ARUN KUMAR

Institute of Management
Christ University, Bangalore

JUNE 2017
 Declaration

I hereby declare that the Organization Structure Training report on HLL Lifecare Ltd. has been undertaken
by me for the award of Master of Business Administration degree. I have completed this study under the
guidance of Prof. Arti Arun Kumar.
I also declare that this Organization Structure Training report has not been submitted for the award of any
Degree, Diploma, Associate ship, Fellowship or any other title, in Christ University or in any other
university.

Place: Bengaluru ______Signature_____________

Date: 20 June 2017 Vaishnavi Nair
 Certificate

This is to certify that the Organization Structure Training report submitted by Vaishnavi Nair is a record of
work done by her during the academic year 2017-18 under my guidance and supervision in partial
fulfillment of the requirements of Master of Business Administration degree.

Place: Bengaluru ______Signature______________

Date: 20 June 2017 Prof. Arti Arun Kumar
Institute of Management
Christ University
Bengaluru
Certificate by Corporate in Letterhead
 Acknowledgement

I am indebted to all the people who helped me accomplish this Organisation Structure Training
successfully.

First, I thank the Vice Chancellor Dr Fr. Thomas C Mathew, Christ University for giving me the
opportunity to do my project.

I thank Dr. Suniti Phadke, Dean, Prof. Sudhindra S, Associate Dean, Prof. Shrikanth Rao, Head of
the Department, Institute of Management Christ University for their kind support.

I thank Prof. Arti Arun Kumar for her support and guidance during my training. I remember him
with much gratitude for her patience and motivation, but for which I could not have submitted this work.

I wish to express my sincere thanks to my corporate mentor, Mr Ganesh P Manager (HR), HLL
Lifecare Ltd., for giving me an opportunity to work under his guidance and successfully complete my
training.

I thank my parents for their blessings and constant support, without which this training would not
have seen the light of day.

Vaishnavi Nair
1727960
 CONTENTS

Chapter Page
TABLE OF CONTENTS
No. No.
1 INTRODUCTION TO ORGANIZATION 9
2 ORGANIZATION STRUCTURE 12
3 14
FUNCTIONAL DEPARTMENTS
4 SWOT ANALYSIS 33
FUNCTIONAL HIGHLIGHTS ACROSS KEY RESULT
5
AREAS 34
FINDINGS, RECOMMENDATIONS AND
6
CONCLUSIONS 35

REFERENCES / BIBLIOGRAPHY 37
 LIST OF FIGURES

Fig Page
No. LIST OF FIGURES No.

1.1 HLL Lifecare Peroorkada Unit 8

2.1 Organization Structure Of HLL Lifecare Ltd 11

3.1 Manufacturing Process of Condom 13

Organogram Material Testing Department
3.2 18

3.3 Organogram of R&D Department 18

3.4 Organogram of PPC Department 19

3.5 Organogram of MPC Department 20

3.6 Organogram HR Department 21

3.7 Organogram of Finance Department 22

3.8 Organogram of Sales Department 23

3.9 Organogram of IT Department 26

3.10 Organogram of Project Department 27

 SYNOPSIS

An organization is an entity comprising multiple people, such as an institution or an association that has a
collective goal and is linked to an external environment. HLL Lifecare Ltd is one of the reputed
manufacturing companies with a powerful organizational structure.

The report starts with the company’s profile and introduction, in which the detailed explanation about the
initiation of the company as well as the development is provided. The pictorial representation of the
organization structure of the company is given along with the flow of power of all the functional
departments. All the functional departments are explained in detail along with their respective organograms.

SWOT analysis is one of the major area in which companies work a lot to enhance their productivity gained
through healthy organisation for the maximum profit. The Key Result Areas regarding the company is also
explained.

Finally the findings in the company are put forward along with suggestions and recommendations for the
betterment of the organization. The report is at last wrapped up with conclusion.
 CHAPTER 1

INTRODUCTION TO ORGANIZATION

Figure 1.1 HLL Life Care Peroorkada, TVM

HLL Life care Limited is a Government of India undertaking company and it is established at 1 March 1966
under the ministry of Health and Family Welfare. The company commenced its commercial productions of
condoms since 1969 April 5 at Peroorkada Factory which is in Thiruvananthapuram, Kerala with production
capacity 144 million pieces a year. During the year 1976 production capacity doubled to 288 million pieces
with addition of two more lines in the molding section. The plant has since then undergone continuous
modernization over the years and has an annual production capacity of 1066 million pieces of condoms. The
plant was set up in technical collaboration with Okamoto Industries Inc. Japan. Later HLL acquired the RRT
technology (German) for the production of condoms.
The revolution, called HLL, swept through the length and breadth of the country. It reigned in the alarming
population growth and enhanced the quality of life of families in India. The revolution resulted in creating a
healthier India, with a record of 189 million couple year protections (CYPs) during the past four decades.
The revolution is called Pink Revolution.

Today, seven manufacturing plants later, HLL has grown into a multi-product, multi-unit organization
addressing various public health challenges faced by humanity. In 2003, when HLL had a turnover of a mere
INR 163 Crore, it had set its sights on becoming an INR 1000 Crore company by 2010. HLL not only
surpassed this figure by 2010 but also drew a clear road map to achieve ten-fold growth by 2020.
Now, HLL is a Mini Ratna, upgraded as a Schedule B Central Public Sector Enterprise. The company
received the Prime Minister Award for being the best public sector enterprise in India. It is also the only
company in the world which manufactures and markets such a wide range of contraceptives. Today, HLL
produces 1.316 billion condoms annually, making it one of the world’s leading condom manufacturers,
accounting for nearly 10 percent of the global production capacity.
Over the years each of the initiatives taken up by HLL has been aimed at providing quality healthcare to
every family. HLL’s associate institutions, Hindustan Latex Family Planning Promotion Trust (HLFPPT)
and Life Spring Hospitals, have ensured this to the nation’s underserved and vulnerable populace, at an
affordable cost. With a vast array of innovative products, services and social programmes to meet the
country’s healthcare needs, HLL Lifecare Limited is firmly on track, with its motto of “Innovating for
Healthy Generations”.

History of the company

HLL Lifecare Limited (HLL) commenced its journey to serve the Nation in the area of Health Care, on
March 1, 1966, with its incorporation as a corporate entity under the Ministry of Health and Family Welfare
of the Government of India. HLL was set up in the natural rubber rich state of Kerala, for the production of
male contraceptive sheaths for the National Family Planning Programme. The company commenced its
commercial operations on April 5, 1969 at Peroorkada in Trivandrum. The plant was established in technical
collaboration with M/s Okamoto Industries Inc. Japan . Two most modern plants were added, one at
Thiruvananthapuram and the other at Belgaum in 1985.
The new condom plant inaugurated by the Union Minister for Health and Family Welfare, Dr. Anbumani
Ramadoss on 24th November 2007 has added another 283 million pcs to the Peroorkada plant’s existing
capacity. With this production facility at Peroorkada has emerged as one of the largest single manufacturing
plants in the world for the production of condoms, with a capacity to produce over 1 Billion Condoms a
year. With the addition of this capacity, HLL today has an annual production capacity of 1.316 billion
condoms.

HLL is today a multi-product, multi-unit organization addressing various public health challenges facing
humanity. On the path of rapid growth, HLL has set its sights to be a 1000 crore company by the year
2010.HLL has been declared a Mini Ratna company by the Government of India and upgraded as a
Schedule B PSU.

HLL has also made vast inroads in the commercial segment too, with the growth in its market share from 0.1
percent at present. HLL’s products are today exported to over 70 countries.
HLL’s association with world leaders include those with Okamoto of Japan; Finishing Enterprises, USA;
Becton and Dickinson, USA; Female Health Company, USA; Gambro BCT, Sweden; Beijing Zizhupharma
of China and Acumen Fund, USA.

HLL has today five state of the art manufacturing facilities-two at Thiruvananthapuram(At Peroorkada and
Akkulam) manufacturing Contraceptives and Health Care products, at Kangala (near Belgaum) producing
contraceptives and women’s Health Pharma range, at Kochi in Special Economic Zone for Female condoms,
and at Manesar in Haryana for the production of In- Vitro Diagnostic Kits.
These Units have the ISO 9001, ISO 14001-quality and environmental management system Certifications.
HLL’s Peroorkada Plant was also awarded the OHSAS 18001 Certification for its efficient Occupational
Health and Safety Management System.
HLL is investing heavily in the area of Research and Development. It is setting up a national centre for
Research in the area of contraceptive products.The company has achieved a turnover of Rs.244 crores
during the last financial year -2006-07 and a profit after tax of Rs.20.6 crores.

HLL-A Worldwide provider of Contraceptives and Health Care Products

HLL is today the leading provider of contraceptive and health care products for various public health
programmes managed by international agencies like-UNFPA, Mission Pharma, PSI and IDA.HLL is
partnering with the Government of India in the National Rural Health Mission, Reproductive and Child
Health Project and the National AIDS Control Programme.
HLL has the highest quality certifications awarded by reputed international agencies.All its products have
the CE Mark, and its range of condoms have the US FDA 510K registration, the KITE mark, SABS mark
and the TBS mark.
 CHAPTER 2

ORGANIZATIONAL STRUCTURE
Direct (P & O), CHO
Director
Senior Vice President

SVP (O)

ED UNIT CHEIF

ED
M (PPC GM
& MPC)
Unit
Chief

APM
GM

MERP
IT GM GM Pur Engg DGM M DG
DGM Packing, Project M
store
DGM
M SM
Block
M Stores SM
Senior unit
Packing
M
DM2 SM SM
Instr Mech
M M
M
Sales
APM
DM M Mech
DM3 AM Sales

AM SM PP APM 2
DM (3) Mech.
Electronics, utility
DGM ETD LAB, R&D PSTO
DM PP4 M PP
APM SM MT SM ETD SM R&D
Instrumentation
APM APM SM ETD
 Figure 2.1 Organization Structure of HLL Lifecare Ltd

A functional organization structure is a hierarchical organization structure wherein people are grouped as per
their area of specialization. These people are supervised by a functional manager with expertise in the same
field. This expertise helps him effectively utilize the skills of employees, which ultimately helps him in
achieving the organization’s business objectives. HLL Lifecare limited also follows a functional
organization structure.

In this kind of organization structure, people are classified according to the function they perform within the
organization. The organizational chart for a functional organization structure shows the president, vice
president, finance department, sales department, customer service department, administration department,
etc.

Each department will have its own department head who will be responsible for the performance of his
section. This helps the organization control the quality and uniformity of performance.

Advantages:

 An advantage of a functional organization structure is that it offers high level of specialization.

 Efficiency and productivity is enhanced

Disadvantages:

 Lack of teamwork
 Difficult management control increases as organization gets larger and top management needs to
delegate more decision making responsibilities to each functional area.
 CHAPTER 3

FUNCTIONAL DEPARMENTS

DESCRIPTION OF DEPARTMENT FUNCTIONS

HLL Life care Ltd consists of the following departments.
1) Production department
 Primary production
 Secondary production
2) Quality Assurance Department
3) Electronic Testing Department
4) Packing department
5) Material Testing department
6) Research and development department
7) Purchase department
8) Engineering department
 Utility
 Electrical
 Mechanical
 Instrumentation
9) Safety and security department
10) Information technology
11) Project department
12) Finance and Accounts department
13) Stores and sales department
14) Human Resource department

PRODUCTION DEPARTMENT

HLL commenced its commercial operations on April 5, 1969 at Peroorkada in Thiruvananthapuram in the
state of Kerala. Together with the manufacturing facility at Peroorkada, HLL today has five state-of-the-art
manufacturing facilities at: Kanagala near Belgaum (1985) - for contraceptives and pharmaceutical products;
Akkulam in Thiruvananthapuram (1994) - for hospital products; Kakkanad in the Cochin Special Economic
Zone (2004) - for female condoms and male condoms for export; and Manesar in Gurgaon (2007) - for rapid
in-vitro diagnostic test kits. All these units have ISO 9001, ISO 14001- quality and environmental
management system certifications.
HLL has recorded a high productivity and profitability progressively over the years. It is because of the
implementation of very efficient and effective manufacturing process with the technical help from Japan.

MANUFACTURING PROCESS

Collection of Raw materials

Compounding

Storage

Dipping

Drying

Tumbling/Edge Rolling

Testing

Packing

Figure 3.1 Manufacturing Process of Condom

 The production department is divided into two. They are:

I. Primary production
II. Secondary production

I. PRIMARY PRODUCTION
The manufacturing process of condoms in the primary production department can be broadly classified into
three main operations, viz.

A. Compounding
Compounding is done to make the latex suitable for moulding operations and for making the final product in
conformity to requirements of the user. This is achieved by the addition of fixed quantity of liquid
compounding chemicals followed by compounding chemicals dispersion to roll latex into mixtures. The
dispersion is prepared by using ball mill/sound grinder/pearl mill/attrite mill. After this the mixtureis heated
and then cooled for pre-vulcanization. Then the pre-vulcanized compound is transferred to the moulding
section after the aging period.

B. Moulding

In this section highly automated condom shaped moulds are mounted on a dual line chain and are by two
motors.
a) Mould washing
b) Mould drying
c) First dipping
d) Drying
e) Second dipping and drying
f) Edge rolling (beading)
g) Drying and vulcanizing
h) Dipping in swelling solution tank
i) Dipping in anti sticking solution
j) Stripping

This cycle is continuous round the clock and fully automatic setup.
 C. Vulcanizing
It is the process of cross-linked modules to make the material harder, less soluble and durable. It is also
called curing. Vulcanizing operations are done in automatic vulcanizing machines in order to improve the
physical properties of the products. The condoms from the moulding section are sent to the vulcanization
machines. The condoms are vulcanized at the same time the powered in these machines and are collected in
crates. The production lots are transferred to quality control half product without losing identity.

II. Secondary Production

Secondary production department consists of the following departments.
 Quality Assurance Department
 Electronic Testing Department
 Packing Department

Assurance Department
This department is divided into three main departments
 Half Product Quality Assurance
 Full Product Quality Assurance

HALF PRODUCT QUALITY ASSURANCE

Production time for a lot of 6000 pieces is 45 minutes. These lots then go for half product testing. Half
product is the product that comes out of vulcanizing machine. This type of testing mainly consists of visual
checking. A sample of 40 randomly selected condoms from each lot is tested for the following.
 Oil
 Dust
 Bad edged roll
 Breakage
 Wrinkle & Lip-cut
 Inside sticking
 Water dripping
 Inclined thickness
 Foam
 Bump
 Weak spot and scratch
 Dirt, stain, grease in edge oil
 Weak nipple
 Improper vulcanizing
 Visible hole

20 samples are tested for electrical resistance and 10 are tested for dimension. Thus tested lots are sent to the
Quality Control Department for further testing. These are then sent to the Inspection Department, and from
there to packing section.

FULL PRODUCT QUALITY ASSURANCE

In this section various tests are conducted to measure strength of the condoms, presence of holes, etc.
Different types tests conducted in these sections are
 Burst Volume / Burst Pressure Test
 Water Leakage Test
 Package Integrity Test
 Lubricant Quantity Test
In this test the condoms are subjected to pressure. The pressure and volume will determined in advance
normally the pressure is chosen as 1 kilo Pascal and volume is 18.51 for53 mm and 14.81 for 49 mm
condoms. If more than 8 pieces of 310 samples are failed in this test, then the batch will be discarded.

Water Leakage Test:

In this test, condoms are partially filled with water from circulation tank. These are mainly two types of
water leakage test,
 Hang and Squeeze Method
 Hang and Roll method

Integrity Testing:
This test is done to ensure packing quality. In this testing about 3 condoms from one batch are taken.

JIS Testing:
This is called Japan Integration Standard test. This is wisely efficient test for standing out the presence of
any pin holes. The testing is conducted once in every 45 minutes.
 Lubricant Testing:
Each condom should contain minimum 200mg of lubricant, if the oil content is less than prescribed amount,
then the whole lot will be rejected

ELECTRONIC TESTING DEPARTMENT

The half products are sending to inspection department, where 100% electronic testing is done. The
condoms had been tested for pinholes using electronic pinhole testing machine. The process follows manual,
electrical and mechanical device. There are two types of pinhole testing machines:
 Wet-type
 Dry-type
The wet type machine is used to remove the powder, which fills the small holes in the condoms, detects any
hole in the condoms, and makes the condom clean and dry the condom by passing it through a heating
chamber. The dry machine consists of a carbon-rubber mechanism, which is provided with a high voltage
which separates had condoms from the good ones. In this test, the condoms are wrapped on steel moulds and
passed through a carbon brush which has charged by electric voltage up to 1600 volts. When the mould
passed through the brushes, any pinhole on the condom can be detected. The good condoms are sending to
the packing department.

PACKING DEPARTMENT

Packaging is a process by which it designs and produces the container and wrapper for a product. It is done
to protect the contents in transit, storage and in-use. In the packing section, the condoms are arrange in the
automatic machine manually, where rolled naked condoms are input. Condoms are packed with the help of
semi-automatic machines.

There are two kinds of packing methods which differentiates the condoms:
 Squeeze packing
 Square packing

Squeeze packing:
Here, less lubricating oil is used (250 mg per piece) compared to square packing. This consumes only less
foil. The expiry period is four years and is sold in domestic market.

Square packing:
This contains more lubricating oil (400 mg per piece) and more foil. Expiry quality condoms are packed in
this method.
MATERIAL TESTING DEPARTMENT

Deputy General Manager

Senior scientific Officer

Junior scientific Officer

Grade 3

Trainees

Figure 3.2 Organogram Material Testing Department

To maintain high quality products providing to society, HLL Life care Limited has a material testing lab
which checks the quality of raw materials supplied to the company. This section keeps a constant watch over
the inputs and reports its findings to the concerned departments. This section also entrusted with the design
and art work of packages and cartoons and ensures that all displayed as per statutory requirements.

RESEARCH & DEVELOPMENT DEPARTMENT

SENIOR MANAGER

SCIENTIFIC OFFICER

6TH GRADE EMPLOYEE

GRADUATE TRAINEE

Figure 3.3 Organogram of R&D Department

 HLL Life care Limited gives more importance to Research and Development department. As the company is
in contraceptive and healthcare industry, which is highly consumer sensitive industry, more care has to be
given to research and development activities. During the yearthe company proposes direct investment to
strengthen its R&D.

Objectives of R&D
 Development of new products
 Development of new technologies
Absorption / adaptation / assimilation of new technologies

PURCHASE DEPARTMENT
The purchase department is concerned with the purchase of any material required for the smooth working of
the company - right from stationery needed for the office to raw materials or machines needed for the plant.
The major decisions concerned with the purchase department are regarding the purchase of materials
required for the plant.
At first market demand is assessed or projected. The proposal comes to the purchase department. They
decide on whether to make it or buy. Along with production plan, material requirement plan also takes place.
Purchase department contacts marketing department and arrive at consensus regarding production and bill of
materials are made.
Tenders are invited thereafter. Depending on the value of indent, the type of tender is decided. In an open
tender, bid system- technical or commercial/ price bid, is followed.
The raw materials are procured in the following ways:
 Purchase by limited tender
 Purchase by open tender
 Normal Purchase
PRODUCT PLANNING & CONTROL

Unit Chief

Manager

Junior Officer
Superintend

Figure 3.4 Organogram of PPC Department

 Production, Planning and Control (PPC) prepares production schedule to meet the overall objectives in
terms of quantity, quality and delivery of products. The functions of PPC are as follows.
 Interact with departments of production, quality control, MPC, Sales, Stores, marketing etc for the effective
achievements of organizational growth.
 Preparation of monthly schedule and is forwarded to concern departments.

MATERIAL PLANNING & CONTROL

The department mainly deals with the procurement of materials for the production. They plan raw materials,
chemical and packing materials for production and control the inventory to keep optimum stock and avoid
stock.

ED & GH (C & FMCG)

Manager

Junior Officer
Graduate
Employees

Figure 3.5 Organogram of MPC Department

Functions of MPC department are the following:

 Preparation of annual budget for production and packing materials based on sales plan/marketing
plan/production and packing plan.
 Tendering indents are raised to facilitate purchase department to obtain the rates and identify vendors.
 Daily monitoring and review of materials stock position and advising purchase department to ensure supply.
 Advises/indents are given subsequently with schedule of supply according to the indication from PPC
regarding production, packing and marketing programme considering the approved norm, present stock/FG
stock as order quantity if any.

 Transfer of materials to other units of HLL.

 Arranging printing on foil/carton in stock if any and arranging consignee address stickers.
 Scrutinizing all types of indent.
 Dealing with SMO supplied products.
 Dealing with CD/Artwork/Positive/Progressive proof /Printing matter etc regarding packing materials.
 Dealing with transfer/rubber board/sales tax office regarding transfer of materials.
 Control of consumer supplied material.

HUMAN RESOURCE DEPARTMENT

HR VISION
Fostering employee excellence in support of building the nation’s best health care company.
HR MISSION
 To provide companywide relationship in formulating human resources policies and programmes that
enhance the quality of employee services and encouraging contributions towards sustaining HLL’s
continued excellence.
 To collaborate with all other departments in supporting effective recruitment, development and maintenance
of a highly competent workforce.
 To be a strategic partner in creating a work environment this fosters individual achievements, teamwork,
integrity, professionalism accountability.
 To foster a meaningful environmental friendly and productive work environment and ensure positive
contribution to the community around us.

DGM

Manager Deputy Manager

Officers (O4, O3, O2)

Senior Grade Non Unionized
Employees(Unionized)

Figure 3.6 Organogram HR Department

OBJECTIVES
 Exercise leadership in modelling and implementing successful human resource policies and practices that
help unleash employee potential.
 Create an organizational ambience where talents can bloom and support the management’s efforts to foster a
high performance workforce.
 Support local efforts to recruit, develop and retain a highly qualified workforce by building market practices
and effective employer practice into human resource methodologies.
 Encourage, support, reward and recognize creativity, innovation, and individual then team performance.
Main functions of the department are:-
 General administration
 Wages and Salary
 Training and Development
 Performance management
 Industrial relations
 Labour welfare
 Estate management
 Implementation of official language

FINANCE DEPARTMENT
JGM

Manager

Deputy manager

Assistant Manager

Senior Grade Senior Officers(Non

Employees Unionized unionized)

Mid Grade 3
Officers

Junior officer

Figure 3.7 Organogram of Finance Department

 Finance Department of HLL is a diversified one which performs some of the prominent functions like:-
 Working Capital Management
 Foreign Exchange Management
 Licensing
 Preparation of Reports

The financial statement of the company is prepared and complied according to the Company’s (1956) Act
every year. HLL life care Ltd. is a Government company and hence there is so private investment by
outsiders. Its shares are not listed in stock exchanges and they are held by the Government Income Tax
provisions especially meant for Government companies are applicable in the case of HLL too. Investment
decisions are also made with Government approval only. Finance Department also deals with payroll
accounting (salary payment) MIS, Financing new projects and the allotment of funds to various dependants
according to requirements etc.

SALES DEPARTMENT

JGM

Manager (sales & Manager (Purchase)

stores)
Deputy Manager

Officers Officers (O5-O1)

(O5, O4)

Senior Grade
employees

Figure 3.8 Organogram of Sales Department

The finished goods are stored in the depot. Sales department deals with supply of product to government of
India. Dispatch of branded condoms for domestic sales and exports as per detailed advice from HLL’s
 marketing departments arranged by sales department. The territory officers canvas orders, then intimate in
region head, then to the sales department. Sales department plays a pivotal role in HLL. There is a good co-
ordination between production and sales departments.

EMPLOYEE WELFARE MEASURES

In the case of HLL Life care ltd, they had offered many employee welfare schemes that is provided to both
salaried staffs and daily paid workers.

1. Provident Fund (PF) Scheme

PF will be deducted from all the employees@ 12% of basic wages (ie) Basic pay and DA per month.
2. Employee State Insurance (ESI) Scheme
Under this scheme, 1 3/4 % from the total wages of workers and 4 3/4% from other employees are taken as
insurance. For availing its benefits employees have to visit E.S.I dispensaries at respective places.
3 HLL Welfare Fund
For this scheme, Rs.2 is collected from the wages and salaries of all employees of the organization.
4 HLL workers relief and welfare fund.
Re. 1 is collected from all employees’ wages and salaries for this scheme.
1. Bonus
Usually the organization provides 21 1/2% bonus to factory Workers. Employees are also eligible for bonus.
The bonus to employees is usually provided in a way of 3 months and 7 days salary which is fixed by HLL
Relations Committee (HLRC). 2010.
2 .Canteen
Company provides canteen facilities to all employees. It is not fully subsidizes. It provides breakfast, lunch,
dinner, and break time tea @Rs.70/- per Day. Canteen is based on basis of annual contract

3. Safety of employees
 Fencing of machinery: All dangerous and moving parts of machinery are securely fenced. Screws, bolts,
and teeth are completely encased to prevent danger.
 Work on or near machinery in motion: only a specially trained adult male worker did Lubrication or other
adjusting operation on moving machinery.
 Employment of young person on dangerous machines: No young person allowed working on any dangerous
machine (so prescribed by the state government) unless he is sufficiently trained or is working under the
supervision of knowledgeable person.
 Device for cutting off power: Suitable device for cutting of power in emergencies are provided.
 4. Employee insurance
Employees are insured under the Employee’s State Insurance scheme (ESI).ESI is a self-financing social
security and health insurance scheme for Indian workers. For all regular employees earning less than 15,000
per month salary, the employer contributes 4.75 percentages and employee contributes 1.75 percentages,
total share 6.5 percentages
5. Recreation club:
A recreation club for all employees provides all facilities for arts and sports. In every year, there was an
annual program. Program includes entertainment programs, athletics, parties etc…

ALLOWANCES
The company extends various allowances that has to be provided by threads manufacturing company as per
the statutory rules and regulations
The allowances that are admissible are as follows
 Hour rent allowance
 School opening allowance
 Shift allowance
 Conveyance allowance
 Washing allowance

Trade Union Details & Function

HLL has five important trade unions
 Employee Association
It is an independent union, but majority of members believe in Marxist ideology
 HLL Employee Union
It is affiliated to INTUC
 HLL Thozhilali union
It is an independent union, but majority of the members believed in the ideology of Muslim League. Now
BMS is joining with them
 HLL Staff and Workers Association
It is affiliated to AITUC. It is the only unrecognized union in HLL
Purpose of Trade Unions
 Employment Protection and Job Creation.
 Economic Protection.
 Social Status & Identity.
 Democratic Institution
 Transformation.
 Sustainable Development.
 Greater Bargaining Power
 Minimize Discrimination
 Sense of Security
 Sense of Participation
 Sense of Belongingness
 Platform for expression self
 Betterment of relationships

Specific Functions of Unions

 Wage & salary bargaining
 Fight for continuous improvement in employee benefits
 Improving working conditions at work place
 Improving welfare, healthcare & recreation facilities, and leisure at workplace
 Increasing rest periods, holidays, paid leave and time-off

INFORMATION TECHNOLOGY DEPARTMENT

Unit Chief

Engg Department in
charge

APM

Officers (G4, G3)

Contract Employees AMC

Figure 3.9 Organogram of IT Department

This department provides the resulting service and support for hardware, networking and security services
required for the company. The support includes the development/maintenance of various software services
like eIMIS, Intranet site mailing service, Website etc. The elMIS is a software application developed for the
organization having modules for production, Purchase, Store, Sales, Marketing, and Engineering, finance
and personnel. The software used at present is SAP software.

PROJECT DEPARTMENT

AVPCED

Manager

AM (IP) APM (Projects)

Senior Officer

Figure 3.10 Organogram of Project Department

The main function of the project department is implementation of projects. Top management takes the
decisions about the projects. There is a project team that consists of four or five experts and has a team
leader. They make project studies and its evaluation feasible. Cost benefit analysis and break even analysis
are also done. They consider the project in terms of profit, it’s payback period, annual returns, incoming and
outgoing cash flow. The project which gives returns within four or five years is considered as feasible and is
accepted. For this the internal Store Purchase Committee approval and administrative section is needed. If
the projects of above fifty lakhs the Board of Directors’ approval the next step is the implementation of
project. Planning, scheduling and following up (monitoring and controlling) of project is done till the
completion of the project. Implementation process has different steps, tendering, preparing proposals,
comparison and negotiation.
 ENGINEERING DEPARTMENT

The main functions of engineering department are:

1. Maintenance of plant and machinery.

2. Utility generation and distribution.
3. Inspection of incoming Engineering materials.
4. Calibration of measuring and testing equipments.

The engineering department is functionally divided into the following sections.

 Mechanical Section.
 Electrical section
 Instrumentation section
 Utility section

Mechanical section
Primary functions of mechanical section are maintenance of plant and machinery. Inspection of all
incoming mechanical materials, spares& equipment’s. Modification,
New installation technology up gradation and continues improvement of equipments and machinery.
Purpose of maintenance
The purpose of maintenance is to keep production and testing machinery, service equipmentsetc in good
conditions.

Types of Maintenance
 Preventative maintenance
 Corrective maintenance.

Preventative maintenance is carried out to prevent failure before it develops in to a breakdown like
lubrication, planned overhauls, regular cleaning and adjustments.
Corrective maintenance is to correct the failure of fault and further divide into planned and unplanned.
 Electrical section
Electrical section plays a vital role in the service section regarding the power receiving and Distribution
system and keeps the plant and machinery in satisfactory condition as per set standards by management
Primary functions of electrical section is

a) Power receiving and distribution

b) Preventive maintenance
c) Breakdown maintenance
d) Winding and overhauling of motors
e) Inspection of incoming electrical materials

Instrumentation Section
The main objective of this section is to maintain the plant and machinery in good condition for continuous
production. The main activities of this section are
 Repair and maintenance of process control equipment’s.
 Calibration of test and measuring equipment as per ISO standard.
 Breakdown maintenance of instrumentation system
 Periodic, Preventative and scheduled maintenance of the system.
 Inspection of the moving materials
 Training for instrument technicians.

SAFETY AND ENVIRONMENT DEPARTMENT

This department maintains high standard of employee participation schemes .Safety and environment
committee voluntary association, quality circles welfare societies , cultural clubs etc. are just a few of them .
The recent scheme is safety forum for environment .By realising the benefits of the scheme , southern
Kerala action centre for National Safety Council is now developing a training program under the title ‘Safety
Environment Forum’(SAFE Forum)

Roles
 Devising incident prevention strategies
 Maintaining healthy work environment
 Devising strategies to meet emergency situation
 Evaluate all legal compliances related to PCB
 Prepare and send all monthly ,quarterly or annual returns to KSPCB(Kerala state Pollution Control Board)
 Mission
The Department of HLL is to create and maintain a safe and environment friendly work area for its
employee by providing work , standards, training resources and updated regulatory compliances.

Strategies
There are 3 strategies such as
 Pre incident strategies
 Post incident strategies
 Emergency situation strategies

Pre incident strategies

 Environment safety and health policy
 Safety audit
 Employee participation
 Safety committee
 Safe forum safety training
Post incident strategies
 Fire fighting
 First aid
 CHAPTER 4

SWOT ANALYSIS

STRENGTH

1. Application of latest technologies like Juran Trilogy, Quality Circles ,DMAIC etc.
2. Strong Research and Development department.
3. Production capacity of the company is very high
4. Job satisfaction of workers with promising job security, incentives and pension schemes.
5. Gives more importance for Energy conservation.
6. Company is one of the largest public sector units in Kerala.

WEAKNESS

1. Improper data maintenance regarding stocks of supply and finished products at each level
2. The company using more human resources that will increase the cost of products
3. Lack of skilled workers to control the new advanced machineries and technology
4. The company not focusing in the sales, only maintain existing sales.

OPPURTUNITIES

1. The need of health care products & surgical equipments are high.
2. The production capacity of the company is high, compared to the competitive organizations.
3. Discovery of new products in the company that can be commercialized

THREATS

1. High cost for adopting new technology & machines

2. Inefficient marketing strategies resulting in low awareness of peoples about the products that reduces sales
of the product.
3. Increasing the rate of raw materials is a major threat
 CHAPTER 5

FUNCTIONAL HIGHLIGHTS ACROSS

KEY RESULT AREAS

The key result areas of HLL Lifecare Ltd. Are

 Employee Satisfaction
The growth of HLL Lifecare Ltd has always improved because their efforts made for employee
satisfaction.

 Quality Check
Every product undergoes through a range of quality check process ensuring that the company
maintains it’s goodwill in exports.

 Supply Chain
The company has a good trusted chain of supply, which ensures that there is no lack of raw
materials.

 Infrastructure & Equipment

Good infrastructure along with latest technology equipments company ensures fairly high production
rate.
 CHAPTER 6

FINDINGS, RECOMMENDATIONS AND

CONCLUSIONS

FINDINGS
I. The company has not faced any strike for past few years.
II. The company products are useful to the general public, because it protect the health of the people.
III. Quality Assurance performance make the product process more valuable. The company using manual as well as
electronic quality checking method.
IV. The company provides welfare facilities such as bus facility, medical check–up, restrooms, etc. to their employees.
V. The company produces different heath products such as condoms, surgical gloves, blood bags etc.
VI. Ethicon, Mapper company (China), JK groups and polar latex are the main competitors of the company.
VII. The company focuses less on advertisement.
VIII. The company works for 24hrs with four shifts throughout the year.
IX. Application of Energy conservation methods and advanced Effluent treatment system.

RECOMMENDATIONS

I. Adopt new performance measures for evaluating employee’s performance.

II. Provide awareness about the product to the general public it will increase the sales of the company.
III. Increase the level of exporting that gives more market and profit.
IV. Provide better working conditions & atmosphere to the temporary employees also.
V. Take necessary actions to solve employee problems.
VI. Provide more training to the employees to operate new machines.
VII. Develop new healthcare products and use the brand power.
CONCLUSION

HLL Life care Limited is today a multi-product, worldwide recognized organization with outstanding
performance in Health and Family welfare. Its activities range from manufacture and export of
contraceptives, healthcare products and women's healthcare products as well as developing the nation’s
medical infrastructure and implementing several socially relevant initiatives.
HLL products are today exported to over 115 countries around the globe. HLL’s logo with a touch of pink
reflects its renewed spirit of discovery, enterprise and caring. The pillars represent values with the three
wings representing the three fundamentals of HLL innovation, Excellence and Healthcare Delivery. HLL
is making Rapids forays into the world stage through technical collaboration, marketing alliances and joint
ventures.
All the workers and staff are work together to increase company’s profit and thereby to increase its growth.
Each and every department of HLL life care work without any failures. The industrial relation are cordial
throughout the study at HLL, this is to conclude that this company is now under its growth stage, developing
and widening its horizons.
This study helped to understand the relationship between principles and practical application and how
effectively HLL is making use of its 2000 highly skilled and qualified manpower. To conclude, HLL is truly
on its way to achieve greater heights along with releasing its motto "Innovating for Healthy generation”.
REFERENCES/BIBLIOGRAPHY

 Company records of HLL Lifecare Ltd

 HLL Lifecare Limited

 HLFPPT