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WORLD FOOD PROGRAMME - SOUTH SUDAN COUNTRY OFFICE
VACANCY ANNOUNCEMENT NUMBER 78930
POSITION TITLE: AVIATION ASSISTANT
POSITION GRADE: SC5
CONTRACT TYPE: SERVICE CONTRACT
CONTRACT DURATION: 12 MONTHS RENEWABLE
DUTY STATION: AJUONG THOK/JAMJAM
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting
hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our
lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that
the poorest and most vulnerable, particularly women and children, can access the nutritious food
they need.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education. Post-secondary certificate in air traffic
control, flight dispatch, aeronautical engineering or related field is essential for Air Operations
roles, desirable for Air Movement roles.
Language: Fluency in both oral and written communication in the UN language in use at the duty
station and in the duty station’s language, if different.
ORGANIZATIONAL CONTEXT
These jobs are found in Country Offices (COs), Area Offices (AOs) or Field Offices (FOs) and
report to the Aviation Officer, or the designate.
Job holders typically specialise in either air transport or air movement, and at this level they
work under minimal supervision taking responsibility for completion of a range of processes and
activities requiring some interpretation of standard guidelines/practices. Job holders are able to
recommend straightforward courses of action to staff, and may allocate tasks and support other
staff.
JOB PURPOSE
To perform a range of coordination and administrative activities that contribute to the safe and
effective air service to the humanitarian community.
KEY ACCOUNTABILITIES (not all-inclusive)
1. Perform operational coordination and administration of air operations, ensuring compliance
with WFP standards, including risk management processes, to support safe and effective air
operations.
2. Liaise with airport officials and other local authorities in order to obtain necessary clearances,
documentation and authorisations required for air operations.
3. Carry out pre-flight actions to ensure that all registered passengers and cargo are duly carried
on the flight, in coordination with crew to ensure safe flights, escalating issues to a supervisor.
4. Collate all post-flight documentation in order to confirm flights have taken place and in
compliance with established conditions.
5. Research, collate and report on aviation related information, to enable decision-making and
facilitate air transportation planning, execution and reporting in order to ensure contractual
performance.
6. Update and maintain relevant databases and records, ensuring that relevant information is
accurate, organised, accessible to others, and supports reporting requirements.
7. Respond to client queries, following standard processes and obtaining guidance or escalating
as required, to ensure timely resolution of all enquiries with a high standard of client service.
8. Liaise with internal counterparts in order to carry out duties successfully, support the
alignment of aviation activities with wider programmes, to facilitate a coherent approach to air
operations.
9. Provide support to other staff, assisting them in completing tasks to agreed standards and
deadlines.
10. Support process reviews, and improvements in methods and practices, in order to maximise
the performance of air activities and related operations.
11. Follow standard emergency preparedness practices to support WFP to quickly respond in its
core areas at the onset of a crisis.
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
Understand and communicate the Strategic Objectives: Helps teammates articulate
WFP’s Strategic Objectives.
Be a force for positive change: Suggests potential improvements to team’s work
processes to supervisor.
Make the mission inspiring to our team: Explains the impact of WFP activities in
beneficiary communities to teammates.
Make our mission visible in everyday actions: Articulates how own unit’s
responsibilities will serve WFP’s mission.
People
Look for ways to strengthen people's skills: Trains junior teammates on new skills and
capabilities.
Create an inclusive culture: Seeks opportunities to work with people from different
backgrounds.
Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in
same area of work.
Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this
information on a regular basis with supervisor.
Performance
Encourage innovation & creative solutions: Explores ways to consistently be more
efficient and accurate in own areas of work and shares new methods of work with
colleagues.
Focus on getting results: Focuses on getting results and tracks trends in completion rates
for own tasks to identify opportunities for efficiency.
Make commitments and make good on commitments: Takes responsibility for own tasks
and notifies supervisor as soon as possible of potential delays in meeting deadlines or
commitments.
Be Decisive: Independently decides what action to take when faced with critical choices
in the workplace or in dangerous situations in the field.
Partnership
Connect and share across WFP units: Suggests opportunities for partnering with other
units to supervisor.
Build strong external partnerships: Identifies opportunities to work with colleagues and
partners in the field towards common goals.
Be politically agile & adaptable: Develops an understanding of the value of WFP’s
teams and external partners in fulfilling team’s goals and objectives.
Be clear about the value WFP brings to partnerships: Aligns own activities with
supervisor’s priorities to fulfill internal and external partner needs.
FUNCTIONAL CAPABILITIES
Description of the behaviour expected for the proficiency
Capability Name
level
Displays aptitude at monitoring and reporting on supply chain
Supply Chain Management
operations to enable teams to efficiently assess the performance
and Optimization
and sustainability of current networks.
Planning, Project & Supports the planning, forecasting & resource management
Resource Management efforts of own team by collecting data from diverse sources.
Collates accurate and timely information and data to enable
Information Management &
informed decision making on reporting within individual unit and
Reporting
consequently the greater humanitarian community.
Service Provision, Aviation Supports the negotiation of contracts with third parties by
Contracting & Operational collecting and collating necessary information to enable WFP to
Execution make informed decisions.
Demonstrates commitment to carrying out individual activities
Aviation Performance
related to aviation in compliance with WFP's operating standards
Measurement & Quality
to make safe and responsible decisions within own scope of
Control
work.
Uses aviation systems to monitor operational, safety and security
Specialized Technical
issues in WFP’s aviation services such as airlift and airdrop
Knowledge in Aviation,
operations, evacuation flights, and other chartered flight
Safety and Security
operations.
OTHER SPECIFIC JOB REQUIREMENTS
This section is optional to describe additional responsibilities & knowledge required for the
specific job.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
• Experience in restricted flying zones, and other aviation risks and assisting in flight planning.
• Experience in handling passenger manifests and aircraft loading.
• Experience in interpreting routine weather reports.
• Experience in basic flight following and radio telephony procedures.
TERMS AND CONDITIONS
THIS POSITION IS OPEN TO SOUTH SUDANESE NATIONALS ONLY. PLEASE
TAKE NOTE THAT WFP DOES NOT CHARGE ANY FEE AT ANY STAGE OF
RECRUITMENT PROCESS.
DEADLINE FOR APPLICATIONS
28TH APRIL 2018
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WFP IS AN EQUAL EMPLOYER. QUALIFIED FEMALE CANDIDATES ARE HIGHLY
ENCOURAGED TO APPLY.
