A REPORT ON
HOTEL
HIMALAYAN
HORIZON
By:
•Anmol Pasa Shrestha
•Chhitiz Shrestha
•Leeza Shrestha
•Niraj Taujale
•Raj Shrestha
•Sunita Shrestha
BACKGROUND
The report is based upon hands on approach study of “Hotel
Himalayan Horizon”
Study of the organization’s
Structure,
Work process,
Objectives,
Responsibilities,
Services, etc.
Overall, an exceptional experience
OBJECTIVES OF THE STUDY
The organization’s structure
The services provided by the
organization
The future plans of the
organization
The objective of the MD
The responsibilities of the MD
The work process of the MD
To know the challenges faced by
the MD
INTRODUCTION
Tourism industry, one of the most illustrious industries in
Nepal,
Rise of Sun n’ Snow Pvt. Ltd.
Established “Hotel Himalayan Horizon” in 1968.
Initiated by Mr. B.P Shrestha, the former Mayor of Dhulikhel
Now after 42 years, still committed to their mission,
to provide first class hospitality
service to all their esteemed guests.
ORGANIZATIONAL STRUCTURE
Actually a family run company.
No formal organizational structure.
First established by Mr. B.P. Shrestha in 1968.
Mr. B.P. Shrestha is retired as acts as a formal advisor.
The current MD is Mr. Kiran Shrestha,
He acts as the head of the organization and makes all the
financial decisions.
Mr. Suren Shrestha, his cousin is working as a deputy. So
being a family company, this is the organizational structure.
SPECIALTY
Outstanding View of the Himalayan Peaks
A historic town, fine old houses and temples
Opportunities to trek and explore
First class hospitality
LOCATION
Situated at an Altitude of 1441 Meters,
Latitude- N 270 – 36’ – 992” Longitude – E 850 33’ 432”
30 km. west of Kathmandu
City Reservation Office
3rd Floor, Room No. 308, China Town,
Shopping Centre, Churchill Complex,
SERVICES
Terrace Garden Restaurant
Conference hall (Capacity – 150)
30 Rooms (24 Deluxe rooms)
Separate secretariat room
66KV backup generator
Parking facility.
Laundry service.
Mailing Services
SERVICES
Sunrise watching,
Sunset watching,
Moonlight watching,
River-rafting,
Short/ Long Trekking,
Culture/Village walks,
Excursion,
Picnic
NUMBER OF STAFFS/EMPLOYEES
General Manager – 1
Receptionist – 3
Waiters – 10
Cooks – 7
Gardeners – 5
Housekeepers – 6
Security Guards – 4
Utility and Repairs Incharge – 2
NUMBER OF STAFFS/EMPLOYEES
The number of employees and staff at the city reservation
office,
Receptionist – 1
Marketing Incharge – 2
Accountant – 1
Peon – 1
ACHIEVEMENTS
NRI institute Bangkok, Thailand
for "Pride of India Gold Award,
1991".
International Friendship society of
India-Singapore for "Pride of Asia
International Award, 1992".
International Excellence Gold
Award, 1993.
ACHIEVEMENTS
Udyog Exchange Award by Union Ministry for
Railways, India.
Tourist Guide Association of Nepal; Appreciation Award for
Excellence in Tourism Trade in 2050.
Mumbai (India) Travel Trade Association's Appreciation
Award, 1997 for recognition of satisfactory services rendered.
ACHIEVEMENTS
Late King Birenda also honored Managing Director B.P.
Shrestha from Himalayan Horizon with:
Bikhyat Trishakti Patta
Suprabal Gorkha Dakshin Bahu
Prabal Gurkha Dakshin Bahu
INFORMATION FROM THE MD
Main responsibilities
All financial decisions
Most managerial decisions
Work process
Input from employees
Inspection of the service provided
Work distributed to the deputy and the general manager
Decisions made swiftly
INFORMATION FROM THE MD
Challenges
Controlling labor unions
Hiring staffs
Purchasing supplies
FUTURE PLANS
The future Plans of “Sun N’ Snow Pvt. Ltd.” include
the following plans:
To maintain the standard of Hotel Himalayan
Horizon
Expand the Hotel to a 5 star standard
Open a restaurant at Kathmandu under “Sun N’
Snow Pvt. Ltd.”
Open possible branches at other various locations
LIMITATIONS OF THE RESEARCH
Since the hotel was located 30 km away from
Kathmandu only some of us could visit for the
research
All of the group members found it quite difficult to
mage time to work together
We could not collect as much information as we
would have liked to
CONCLUSION
Himalayan Horizon is served by qualified,
experienced and devoted executives and staff
A well managed organization
Guests can enjoy the customary Nepali hospitality
in the Hotel with its old-world elegance and comfort
in modern facilities, providing relaxation unlike any
other
And as they say “come out of Kathmandu, Dhulikhel
is different”
SPECIAL THANKS
Mr. Kiran Prasad Shrestha (Managing Director)
Mr. Thama Nath Dhungana ( General Manager)
