Introduction
The services sector is not only the dominant sector in India’s GDP, but has also attracted significant
foreign investment, has contributed significantly to export and has provided large-scale
employment. India’s services sector covers a wide variety of activities such as trade, hotel and
restaurants, transport, storage and communication, financing, insurance, real estate, business
services, community, social and personal services, and services associated with construction.
Market Size
Share of the services sector accounted for 55.39% of the total GVA in FY21. India’s services sector
GVA increased at a CAGR of 11.43% to Rs. 101.47 trillion (US$ 1,439.48 billion) in FY20, from Rs.
68.81 trillion (US$ 1,005.30 billion) in FY16. Between FY16 and FY20, financial, real estate and
professional services augmented at a CAGR of 11.68% (in Rs. terms), while trade, hotels, transport,
communication and services related to broadcasting rose at a CAGR of 10.98% (in Rs. terms).
According to RBI, in April 2021, service exports stood at US$ 21.17 billion, while imports stood at US$
10.61 billion.
The India Services Business Activity Index/ Nikkei/IHS Markit Services Purchasing Managers' Index
fell to 46.4 in May 2021 from 54.0 in April 2021, as output and new orders declined due to COVID-
19-induced restrictions to contain the spread of coronavirus.