HRM

MCQ

1) Human resources management refers to:

a) All managerial activities.

b) Concepts and techniques used in leading people at work.

c) Concepts and techniques for organizing work activities.

d) Management techniques for controlling people at work.

e) The management of people in organizations.

2) Human resources practices that support strategy include:

a) Performance management.

b) Rewards practices.

c) Staffing practices.

d) Policies and procedures.

e) Production scheduling

3) The term procurement stands for

a) Recruitment & Selection

b) Training & Development
c) Pay & benefits
d) Health & Safety

4) Job analysis is a process of gathering information about the

a) Job holder b) Job c) management d) organization

5)HR department staff members are traditionally involved in key operational

responsibilities. Which of the following is an operational responsibility?

a) Setting goals and objectives

b) Interpreting human right laws

c) Collecting metrics

d) Analyzing metrics

e) Interpreting health and safety legislation

6) Job analysis is the basis for which of the following?

a. job descriptions

b. job specifications

c. job evaluation

d. training needs assessments

e. all of the above

7) One of the following term is not associated with job analysis is

a) Task b) Duty c) Position d) Competitor

8) The final process of job analysis is the preparation of two statements

a) Job observation & job description c) job description & job observation

b) Job specification & job observation d) none of the above

9) The process of grouping of similar types of works together is known as

a) Job classification b) Job design c) Job evaluation d) Job description

10) Selection procedures need to be both reliable and valid. Which of the
following statements about reliability and validity is true?

a. A selection procedure can be reliable without being valid.

b. A selection procedure can be valid without being reliable.

c. Validity and reliability are really two interchangeable terms for the same
concept.

d. A selection procedure must be valid in order to be reliable.

e. None of the preceding four statements (a-d) are true.

11) The scope of HRM includes

a) Procurement b) Development c) Compensation d) All of the above

12) The system of ranking jobs in a firm on the basis of the relevant
characteristics, duties & responsibilities is known as

a) Job evaluation b) Job design c) Job specification d) Job description

13) The process of bringing together different tasks to build a job is called

a) Job evaluation b) Job design c) Job classification d) Job description

14) HRM is normally …..in nature.

a) Proactive b) reactive c) combative d) none of the above

15) The human resource management functions aim at

a) Ensuring that the human resources possess adequate capital, tool, equipment and
material to perform the job successfully

b) Helping the organization deal with its employees in different stages of

employment

c) Improving an organization’s creditworthiness among financial institutions

d) None of the above

16) The first step in the HRP process is

a) Preparing a job analysis b) Forecasting future human resource needs

c) Assessing future demand d) Assessing future supply

17) Increasing the number & variety of tasks assigned to a job is called

a) Job rotation b) Job enlargement

c) Job enrichment d) a & c

18) Demand for human resources and management is created by:

a) Expansion of industry b) Shortage of labor
c) Abundance of capital d) Consumer preferences

19) Human Resource Management function does not involve

a) Recruitment b) Selection c) Cost control d) Training
20) All of the following are sources of internal recruiting except

a) Job posting b) Employee recommendations c) Advertisement d) Transfers

21) To achieve goals organizations require employees

a) Control b) Direction c) Commitment d) Cooperation

22) The written statement of the findings of job analysis is called

a) Job design b) Job specification c) Job description d) Job evaluation

23) HRP techniques include the use of some or all of the following

a) Human resource inventories b) Action plans

c) Control & evaluation d) All of the above

24) The process which best defines the locating & encouraging potential
employees to apply for jobs is

a) HRP b) Selection c) Recruitment d) Job Analysis

25) The development and application of employees' skills and energies to

accomplish the goals and objectives of the organization is called:
a. Human resource management. b. Human resource planning.
c. Selection. d. Recruiting.
26) Which of the following is the area from which applicants can be recruited?
a. Job agencies
b. Labour markets
c. Employment lines
d. Labour unions
27) Moving employees from one job to another in a predetermined way is
called

a) Job rotation b) Job reengineering c) Work mapping d) Job enrichment

28) The basic purpose of HRP is to

a) Identify the human resource requirements

b) Identify the human resource availability

c) Match the HR requirement with the HR availability

d) All of the above

29) Recruitment is widely viewed as a ……process

a) Positive b) Negative c) Both d) None of these

30) Campus Recruiting does not have the advantage of…

a) High Intellectual capacity b) Higher understanding of organization

c) High level of curiosity d) High potential

31) The most popular method of recruiting applicants to jobs is…

a) Radio & TV b) Corporate website c) Employee Referral Schemes

d) Commercial job boards

32) The type of interview in which several applicants are being interviewed by
one or more company representatives is……

a) One-to-one interview b) Panel interview c) Group interview d) Stress

interview

33) Which is the process of choosing individuals who have relevant

qualifications to fill existing or projected job openings?
a. Screening process
b. Selection process
c. Interview process
d. Pre-screening process

34) Which best defines how well a test or selection procedure measures a
person’s attributes?
a. Reliability
b. Testing
c. Validity
d. Organizational constraint
35) HRP stands for ..

a) Human Resource Project b) Human Resource Planning

c) Human Recruitment planning d) Human Recruitment procedure

36) Advertisement through newspapers, TV, radio, professional journals &

magazines are …methods of recruitment

a) Direct b) Indirect c) Third-party d) None of the above

37) The most reliable & valid type of interviews are…..

a) Unstructured interview b) Structured interview

c) Stress Interview d) Panel interview

38) Which of the following is not a function normally performed by the HR

department

a) Employee relation b) T& D c) Accounting d) Recruitment & Selection

39) Which best identifies the second step of the Recruitment Process?
a. Gathering of job information
b. Determining best recrutiment method
c. Identifying job openings
d. Planning for staff needs

40) Which interview method is most reliable?

a. Structured
b. Unstructured
c. Non-directive
d. Telephone
41) State employment exchanges are generally the main agencies of

a) Private employment b) Public Employment

c) Professional employment d) none of the above

42) SHRM involves

a) Planning, foresight & analytical decision making

b) setting employment standards & policies

c) Linking human resource with strategic objectives to improve performance

d) All of the above

43) Screening applicants can include….

a) Proper interviews to determine suitability

b) Structured telephonic interviews & analysis of submitted CV’s

c) Checking applicant’s health history

d) None of the above

44) HRM is more ……whereas Personnel Management is slightly narrow.

a) Complex b) Detailed c) Mechanical d) Growth-oriented

45) Best practices in recruitment and selection must be

a. legally defensible.

b. systematic.

c. measurable through the use of employment testing.

d. scientific and use rigorous measures.

46) What are the main components of a systematic formal selection

process?
a. application, testing, behavioural interview, reference check, and hiring
decision
b. recruitment, selection criteria evaluation, and employment offer
c. minimum qualifications, job tasks, and competencies
d. job analysis, KSAOs, and performance measures
47) Which of the following is an example of operative functions of HR
managers ?

a) Planning b) Organising c) Procurement d) Controlling

48) The scope of HRM includes

a) Procurement b) Development c) Compensation d) All of the above

49) What is the initial step in the selection process?

a. recruiting
b. screening
c. testing
d. advertising
50) The HR planning at the National Level is generally done by

a) Consultants b) Managers c) Council d) Government

51) The primary aim of recruitment & selection process is to …

a) Meet the high labour turnover

b) Hire the best individuals at optimum cost
c) Ensure the availability of surplus in the case of sickness & absence
d) None of the above

52) Which of the following is a key HR role

a) Personnel administrator b) Payroll advisor c) Business ally

53) Which best defines advertising designed to raise an organization’s profile

in a positive manner in order to attract interest from job seekers?

a. image advertising
b. realistic job preview
c. promotional recruitment
d. branding
54) What screening methods could an organization consider?

a. application forms, résumés, and employment interview

b. application forms, employment testing, and employment interview
c. application forms, résumés, cover letters, and reference checks
d. application forms, résumés, and employment testing
55) The focus of HRM revolves around

a) Machine b) Motivation c) Money d) Men

56) What is the employment interview best suited to assess?

a. knowledge
b. skills
c. abilities
d. personal characteristics
57) Test that measure traits, temperament, or disposition are examples of…

a) Personality tests b) Intelligence Tests c) Work sample tests

58) The advantage of external recruiting is that ……

a) They ensure consistency from opening to closing

b) They are useful for companies too small to have dedicated recruiters

c) They are very inexpensive

d) All of the above

59) What defines interviews conducted by two or more interviewers

separately or in sequence?
a. serial or sequential interviews
b. panel or board interviews
c. selection committees
d. scheduled interviews
60) HRM aims to maximize employees as well as organizational……..

a) Effectiveness b)Economy c) Efficiency d) Performance

61) Organizations that select candidates for the organization as opposed to

specific jobs include all of the following EXCEPT

a. selecting for organizational fit.

b. having strong external hiring policies.
c. possessing flexible job descriptions.
d. hiring to fill dynamic and changing jobs.
62) HR managers are generally the ……managers

a) Line b) Middle c) Staff d) Top

63) Manpower planning suffers from following disadvantage

a) Changes in values, aptitude and attitude of human resources are foreseen

b) Improvement in human resource contribution in the form of increased
productivity, sales, profits etc
c) Number of vacancies required to be filled is determined without specific
vacancy details
d) None of the above

64) Questions during the interview can include

a) Questions about children &marital status

b) Questions about religious affiliations

c) Previous exposure to relevant situations

d) Questions regarding mental stability

65) The characteristics of HRM are ….in nature

a) Homogeneous b) Heterogeneous

66) Management can ensure control of labour costs by avoiding both

shortages & surplus of manpower through
a) Manpower planning
b) Job Descriptions
c) Scientific recruitment
d) None of the above

67) A written statement of policies & principles that guides the behavior of all
employees is called
a) Code of ethics b) Word of ethics

68) Reduction in labour turnover, low absenteeism, lesser overtime are all
signs of

a. Positive human resource planning

b. Deficient human resource planning
c. Absence of human resource management
d. None of the above

69) The most widely used HR selection tool is..

a) Interview b) Cognitive testing c) Assessment center

70) Internal recruitment has the potentiality to increase the …of the
employees

a) Conflicts b) Misunderstanding c) Income d) Morale

71) Human resource planning focuses on _______ requirements of an

organisation
a) Future
b) Current
 c) Historical
d) None of the above
72) …….of the following is not an external source of Recruitment

a) Advertisement b) Promotion c) Employment Agencies d) Employee Referrals

73) The best medium to reach a large audience for the process of recruitment
is …

a) Casual applicants b) Advertising c) Employee referrals d) Employment agencies

74) The main purpose of human resource planning is to match or fit employee
abilities to enterprise requirements, with an emphasis on __________ instead
of present arrangements

a) Future
b) Past
c) Standard
d) None of the above
75) This is a part of manpower planning
a) Identification of number of people and the quality needed over a period of
time
b) Induction and orientation of employees
c) Maintain complete data about employees
d) None of the above
76) Personnel Manager plays a role of ____________, when he reminds
management of its moral and ethical obligations to employees
a. Counselor
b. Mediator
c. Humanitarian
d. None of the above

77) The area from which applicants can be recruited is

a) Job agencies b) Labour market c) Employment lines d) Labour unions

78) The process of choosing individuals who have relevant qualifications to fill
existing or projected job openings is
 a) Screening process b) Selection process

c) Interview process d) Pre-screening process

79) The modern manager has to bring employees into contact with the
organization, in such a way, that the objectives of ________ are achieved
a. Employees
b. Organisation
c. Both groups
d. None of the above

80) ……..best defines how well a test or selection procedure measures a person’s
attributes.

a) Reliability b) Testing c) Validity d) Organisational constraint

81) The degree to which interviews, tests, & other selection procedures yield
comparable data over time & alternative measures is best define by:

a) Job sampling b) Reliability c) Validity d) Organisational culture

82) In strategic human resource management, HR strategies are generally

aligned with

a) business strategy
b) marketing strategies
c) finance strategy
d) economic strategy

83) Which of the following is closely associated with strategic human resource
management?

a) efficient utilization of human resources

b) attracting the best human resources
c) providing the best possible training
d) All of the above

84) Strategic human resource management aims to achieve competitive

advantage in the market through
 a) price
b) product
c) people
d) process

85) Treating employees as precious human resources is the basis of the _______
approach.

a) hard HRM
b) soft HRM
c) medium HRM
d) None of the above
86) Majority of people work, just to support themselves and their families
a) False
b) True

87) The basic HRP is….

a) The economic trends b) Demand for employees c) Strategic plans of the firm

d) Budgets e) supply of employees

88) The most reliable & valid tests are generally

a) Polygraph test b) Attitude tests c) Intelligence tests d) Personality tests e)

Performance tests

89) The most reliable type of interview is

a) Behavioral b) Stress c) Structured d) Situational e) Panel

90) The best way of recruiting is always

a) Walk-ins b) Advertisement c) Search firms d) Variable e) Referrals

91) The primary source of information for recruiting is

a) Managerial interviews b) Testing c) Recruiters themselves d) Interviews with

applicants e) Job analysis

92) The advantage of employing various methods of job analysis is

a) Cost b) complexity c) accuracy d) time e) Participation by job incumbents &
managers

93) Job description should be reviewed by

a) Supervisors b) Job incumbents c) Human resource department d) None of the

above e) All of the above

94) Which of the following is not offered in a job analysis?

a) Worker attributes b) Performance Appraisal c) Working conditions d) Job

specifications e) Job description

95) The term ‘Workforce’ means people working at lower levels only.

a) True b) False

96) HRM is a ‘soft’ discipline

a) True b) False

97) The basic source of information for recruiting is recruiters themselves.

a) True b) False

98) SHRM aims to achieve competitive advantage in the market through

a) Price b) Product c) People d) Process

99) Interviews are one of the most reliable selection devices.

a) True b) False

100) One of the components of corporate level strategy is,

a) Growth strategy b) Portfolio strategy c) Parenting Strategy d) All of the above

Answers

1 e 11 d 21 c 31 b 41 c 51 a 61 b 71 a 81 b 91 e
2 e 12 a 22 c 32 c 42 d 52 c 62 c 72 b 82 a 92 c
3 a 13 b 23 d 33 b 43 b 53 a 63 a 73 b 83 d 93 e
4 b 14 a 24 c 34 c 44 d 54 c 64 c 74 a 84 c 94 b
5 c 15 b 25 a 35 b 45 a 55 d 65 b 75 a 85 b 95 b
6 e 16 b 26 b 36 b 46 a 56 d 66 a 76 b 86 b 96 a
7 d 17 b 27 a 37 b 47 c 57 a 67 a 77 b 87 c 97 b
8 c 18 a 28 d 38 c 48 d 58 b 68 a 78 b 88 e 98 c
9 a 19 c 29 a 39 c 49 a 59 a 69 a 79 c 89 c 99 a
10 a 20 c 30 b 40 a 50 d 60 a 70 b 80 c 90 d 100 d