COMPLAINT AGAINST DEFECTIVE TELEVISION BEFORE THE
CONSUMER DISPUTES REDRESSAL FORUM AT COIMBATORE
Complaint No.____ ___of________2008.
…………….Complainant
Versus
……………….Respondent.
Complaint under section 12 of the Consumer Protection
Act,1986.
Respectfully Sheweth:-
1. The respondent is a manufacturer of Electronics goods
including Television Sets and carries on business in the name
and style of M/s._______.
2. The complaint relates to the malfunctioning of the Television
Set purchased by the complainant from the respondent about 6
months ago.
3. The claim of compensation does not exceed Rs. 5 Lakhs. This
Application is being made within 2 years from the date of cause
of action for making this application. Thus the complaint is
pecuniary jurisdiction and time limitation
4. The complainant purchased one Television Set from the
respondent at Rs._________ on (Dated)__________.
5. The price is paid in cash by complainant at the time of
purchase. The respondent has issued a cash memo and
guarantee/warranty card. The guarantee/warranty card
guarantee proper functioning of the Television Set for three
years from the date of purchase.
6. After about 7 days of running the said Television Set in
accordance with the printed instructions given by the
respondent the Television Set did not work properly (give brief
description of malfunctioning/defect of Television Set).
7. The complainant by this letter dated______ complained to
the respondent detailing about malfunctioning/defects (Letter
annexed as Annexure “A”).
8. The respondent sent its mechanic who apparently repaired
the defect. But after some time again some defects appears in
Television Set. (give brief description of malfunctioning/defect
of Television Set).
9. After several reminders the respondent sent its mechanic
who tried to repair the Television Set and ultimately made it
workable but stated that these are manufacturing defects and
can not be fully repaired.
10. The complainant requested the respondent by a letter dated
______ to replace the said Television Set as there was a
manufacturing defect and in spite of best efforts the
respondent’s mechanic could not repair the defects.
The respondent received the said letter but neither replaced
the machine nor repaired the defect nor replied to the said
complaint. A copy of letter and copy of the receipt are annexed
hereto marked “B” and “C”.
11. Copies of the Cash Memo and the Guarantee Card are
annexed hereto marked “D and “E” respectively.
12. By reasons of the breach of the agreement, breach of the
Warranty and negligence of the respondent, the complainant
has suffered loss and damages which the complainant assesses
at Rs._______.
In the facts and circumstances of the case the complainant
prays for the following reliefs:
To replace the Television Set with new one or Refund the Rs.
__________ paid to the respondent for the purchase of the
said Television Set.
(b) Interest from date of purchase on Rs._________ at ______
% per annum.
(c) Damages for harassment, physical injury and mental agony
assessed at Rs._________.
(d) Costs of the present proceeding.
(e) Further and other relief’s as the complainant is entitled to.
And the complainant as in duty bound shall ever pray.
Place:_______
Date :_______
Complainant
Through Advocate
Annexure “A” to “E”.
BEFORE THE DISTRICT CONSUMER REDRESSAL FORUM AT
COIMBATORE
Complaint No. ___________of_________.
…………….Complainant
Versus
……………Respondent
Affidavit of Shri ___________ s/o Shri ____________,
R/o_________ aged about _______ years, complainant in this
case.
I, the above named do hereby solemnly affirm and declare on
oath as under: -
1. That the accompanying complaint under section 12 of the
consumer protection Act, 1986 has been drafted at my
instance.
2. That I have gone through the contents of the said complaint
from paras 1 to 12 which I admit as true and correct to my
knowledge.
3. That the copies of the documents filed at Annexure “A” to
“E” are true and correct of the original retained by the
complainant which may be read in evidence.
4. In order to whatever stated above is true and correct to the
best of my knowledge. No part of it is false and nothing
material has been concealed therefrom.
Verified at _____ on this ____ day of _____
Deponent
