ANNEX A
Training Plan
COURSE HOUSEKEEPING NC II
Modality: Check which Modality will be applied. Multi-Modal is Allowed
[] Full- Online [/] Blended Online [] Distance Learning
Module Learning Learning Resources
Outcomes
Participate in LO1. Obtain and Distance Learning Mode
convey CBLM Participating in Workplace
Workplace workplace Video and USB copy: Effective Workplace
Communicati information Communication
on Communication channel thru Text, Call, Fb,
LO2. Speak or Messenger
English at a
basic Online Learning:
operational level eCBLM
Streaming Media on LMS:
LO3. Participate https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
in workplace cjc=ixj7mzt
meeting and Workplace Communication, Streaming
discussion Media
LO4. Complete
relevant work
related
documents
Work in Team LO1. Describe Distance Learning Mode
and identify CBLM Work in team environment
Environment team role and Video and USB Copy:
responsibility in Communication channel thru Text, Call, Fb,
a team or Messenger
Online Learning:
LO2. Describe
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
work as a team eCBLM
Member Edmodo
Webinar
LO3. Work Blended Learning Delivery Mode
effectively with Face to face ( shall strictly adhere to covid-
colleagues 19 Inter-Agency Task Force Health and
LO4. Work in safety Protocol)
socially diverse
environment
Practice Career LO1. Integrate Distance Learning Mode
personal Printed Self- pace material (CBLM)
Professionalis objectives with Video and USB Copy: Practice Career
m organizational Professionalism
goals Communication channel thru Text, Call, Fb,
or Messenger
LO2. Set and Online Learning:
meet work Digital CBLM
priorities Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
LO3. Maintain cjc=ixj7mzt
and professional Practice career professionalism, Streaming Media
growth and Blended Learning Delivery Mode
development With offline or online eLearnings materials
Practice LO1. Evaluate Distance Learning Mode
hazard and risks Printed Self –pace material(CBLM)
occupational Video and USB Copy: Practice occupational
health and LO2. Control health and safety
safety hazards and Communication channel thru Text, Call, Fb,
risks or Messenger
procedures
Online Learning:
LO3. Maintain Digital CBLM
occupational Streaming Media on LMS:
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
health and https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
cjc=ixj7mzt
safety
or Google form
awareness
LO4. Perform
basic first-aid
procedures
Develop and LO1. Seek Distance Learning Mode
information on CBLM Perform in workplace safety
update the practices
industry Industry Video and USB Copy:
knowledge Develop and update industry knowledge
LO2. Update Communication channel thru Text, Call, Fb,
continuously or Messenger
relevant Online Learning:
industry Digital CBLM
knowledge Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
LO3. Develop cjc=ixj7mzt
and update Perform workplace safety practices
local knowledge Blended Learning Delivery Mode
With offline or online
LO4. Promote eLearning materials
products and
services to
customers
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
Observe LO1. Follow Distance Learning Mode
hygiene Printed Self-pace materials CBLM Observe
workplace Procedures workplace hygiene procedures
hygiene Video and USB Copy:
procedures LO2. Identify Communication channel thru Text, Call, Fb,
and prevent or Messenger
hygiene risk Online Learning:
Digital CBLM Hygiene procedures
Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
cjc=ixj7mzt
Observe workplace hygiene procedures
Blended Learning Delivery Mode
With offline or online eLearning materials
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
Perform LO1. Plan and Distance Learning Mode
prepare the task Tutorial videos, or Power point materials or
computer to be eCBLM
operations undertaken Video and USB Copy: Computer Operation
Communication channel thru Text, Call, Fb,
LO2. Input data or Messenger
into the Online Learning:
computer Digital CBLM
Streaming Media on LMS:
LO3. Access https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
information cjc=ixj7mzt
using computer Perform computer operation
Blended Learning Delivery Mode
LO4. Produce Face to Face session (shall strictly follow to
output data COVID-19 Inter- Agency Task Force Health
using computer and Safety Protocol
system
LO5. Maintain
computer
equipment and
system
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
Perform LO1. Practice Distance Learning Mode
workplace Tutorial videos, or Power point materials or
workplace and procedures for eCBLM
safety health, Video and USB Copy:
practices safety and Perform workplace and safety practices
security Communication channel thru Text, Call, Fb,
practices or Messenger
Online Learning:
LO2. Perform Digital CBLM
child Streaming Media on LMS:
protection https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
duties cjc=ixj7mzt
relevant to the Perform workplace and safety practices
tourism Blended Learning Delivery Mode
industry Face to Face session (shall strictly follow to
COVID-19 Inter- Agency Task Force Health
LO3. Observe and Safety Protocol
and monitor
people
LO4. Deal with
emergency
situations
LO5. Maintain
safe personal
presentation
standards
L06. Maintain a
safe and
secure
workplace
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
Provide LO1. Greet Distance Learning Mode
customers Printed Self-pace material CBLM
effective Video and USB Copy: Provide effective
customer LO2. Identify customer service
service customer needs Communication channel thru Text, Call, Fb,
or Messenger
LO3. Deliver
service to Online Learning:
customer Digital CBLM
Streaming Media on LMS:
LO4. Handle https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
queries through cjc=ixj7mzt
use of common Provide Effective customer service
business Webinar
tools and Blended Learning Delivery Mode
technology With offline or online eLearning materials
LO5. Handle
complaints/confl
ict
situations,
evaluation
and
recommendatio
ns
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
PROVIDE LO1. Receive Distance Learning Mode
housekeeping Power point material or eCBLM
HOUSEKEEPIN requests Video and USB Copy:
G SERVICES TO PROVIDE HOUSEKEEPING SERVICES TO GUESTS
GUESTS LO2. Communication channel thru Text, Call, Fb,
Provide/Service or Messenger
housekeeping Online Learning:
requests Digital CBLM
Streaming Media on LMS:
LO3. Provide https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
advice to guest cjc=ixj7mzt
PROVIDE HOUSEKEEPING SERVICES TO GUESTS
LO4. Liaise with Webinar
other Blended Learning Delivery Mode
departments With offline or online eLearning materials
Face to face session [shall strictly follow to
COVID-19 Inter Agency Task Force Health
and Safety Protocol
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
Clean and LO1.Set up Distance Learning Mode
equipment and Printed Self-pace material CBLM Clean and
Prepare rooms Trolleys Prepare rooms
for incoming for incoming
guests LO2. Access guests Video and USB Copy: Clean and
rooms for Prepare rooms
Servicing for incoming
guests
LO3. Make up Communication channel thru Text, Call, Fb,
beds or Messenger
Online Learning:
LO4. Clean and Digital CBLM
clear rooms Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
LO5. Clean and cjc=ixj7mzt
store trolleys Clean and
and equipment Prepare rooms
for incoming
guests Webinar
Blended Learning Delivery Mode
With offline or online eLearning materials
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
Provide Valet/ LO1. Provide Distance Learning Mode
valet services to Printed Self-pace material CBLM Provide
Butler Service guests Valet/
Butler Service
LO2. Display Video and USB Copy: Provide Valet/
professional Butler Service
valet standards Communication channel thru Text, Call, Fb,
or Messenger
LO3. Care for Online Learning:
guest property Digital CBLM
Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
cjc=ixj7mzt
Provide Valet/
Butler Service
Webinar
Blended Learning Delivery Mode
With offline or online eLearning materials
Face to face session [shall strictly follow to
COVID-19 Inter Agency task Force Health
and Safety
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
4. Laundry LO1. Collect Distance Learning Mode
laundry for Printed Self-pace material CBLM Laundry
Linen laundering Linen and Guest Clothes
and Guest functions Video and USB Copy: Laundry Linen
Clothes and Guest Clothes
LO2. Perform Communication channel thru Text, Call, Fb,
laundering or Messenger
Functions Online Learning:
Digital CBLM
LO3. Process Streaming Media on LMS:
laundered item https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
cjc=ixj7mzt
LO4. Return Laundry Linen
laundered item and Guest
Clothes Webinar
Blended Learning Delivery Mode
With offline or online eLearning materials
Face to face session [shall strictly follow to
COVID-19 Inter Agency task Force Health
and Safety
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
Clean public LO1. Select and Distance Learning Mode
set up Printed Self-pace material CBLM Clean
areas, facilities equipment and public
and materials areas, facilities
equipment and equipment
LO2. Apply
cleaning Video and USB Copy: Clean public areas,
technique facilities
and equipment
LO3. Clean dry Communication channel thru Text, Call, Fb,
and wet areas or Messenger
Online Learning:
LO4. Maintain Digital CBLM
and store Streaming Media on LMS:
cleaning https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
equipment and cjc=ixj7mzt
chemicals Clean public areas, facilities and equipment
Webinar
Blended Learning Delivery Mode
With offline or online eLearning materials
Face to face session [shall strictly follow to
COVID-19 Inter Agency task Force Health
and Safety
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer
Deal with/ LO1. Determine Distance Learning Mode
the level of •Printed Self-pace material CBLM Deal
handle Intoxication with/handle
intoxicated Intoxicated guests
guests LO2. Apply •Video and USB Copy: Deal with/handle
appropriate intoxicated
Procedures guests
LO3. Comply •Communication channel thru Text, Call, Fb, or
with legislation Messenger
Online Learning:
• Digital CBLM
Streaming Media on LMS:
https://classroom.google.com/c/MjQyMDM5NDU0NTkz?
cjc=ixj7mzt
Deal with/
Handle intoxicated guests
Clothes Webinar
Blended Learning Delivery Mode
• With offline or online eLearning materials
• Face to face session [shall strictly follow to
COVID-19 Inter Agency task Force Health and
Safety
Prepared by: Checked by: Submitted to:
ANGELO BUNS O. LUZADAS JENNIFER O. ANDRES NOEL R. ANDRES
Trainer School Director Chief Executive Officer