GROUP MODEL
ENG All Models
NUMBER DATE
114 (REV 1, 06/24/2014) February 2012
TECHNICAL SERVICE BULLETIN
SUBJECT: AFTERMARKET OIL FILTERS AND OIL VISCOSITY
NOTICE
This bulletin has been revised to include additional information. New/revised
sections of this bulletin are indicated by a black bar in the margin area.
During engine research & development, the engine lubrication system is designed to operate at
specific volumes and pressures to keep the reciprocating & rotary components properly
lubricated. Kia-designed genuine oil filters meet the various requirements for proper filtration,
leak down, oil flow rate and pressure variations to ensure the optimal performance of the engine
lubrication system.
The use of aftermarket oil filters or improper oil viscosity could result in less than optimal
filtration, leak down, oil flow rate and pressure variations. Some of the symptoms and concerns
that may arise with use of aftermarket filters or wrong oil viscosities include, but are not limited
to:
Low Oil Pressure With Warning Light On Cold Start Engine Noise
Engine Knocking Noise Whistle Noises
Valve Train Noise
The use of substandard oil filters or improper oil viscosity may lead to the above-listed
symptoms or engine damage. Kia does not test aftermarket filters and recommends the use of
Kia genuine parts that are designed to operate at the specifications set forth during engine
lubrication design and testing to ensure optimal engine lubrication system performance.
If the engine oil has been changed recently and a noise condition has developed, perform an
inspection of the oil filter and/or customer oil change maintenance records to help in determining
if a substandard aftermarket filter or the wrong oil viscosity was used. If the vehicle has the
wrong oil viscosity or is equipped with a suspected substandard aftermarket oil filter, recommend
to the customer that they authorize an oil and filter change using the correct oil grade / viscosity
and a replacement Kia genuine oil filter, at the customer’s expense, to attempt to alleviate these
symptoms. Additionaly, inform the customer that correct oil viscosity information is included in
the vehicle’s Owner’s Manual.
File Under: Engine
Circulate To:
X General Manager
X Service Manager
X Parts Manager
X Service Advisors
X Technicians
X Body Shop Manager
X Fleet Repair
Page 2 of 2
SUBJECT: AFTERMARKET OIL FILTERS AND OIL VISCOSITY
NOTICE
Customer concerns as a result of incorrect oil viscosity or use of substandard
aftermarket oil filters should not be treated as a warranty repair and any related
damage is not warrantable, nor is changing the engine oil and filter to isolate this
condition. Concerns that are not due to substandard aftermarket oil filters or improper
oil viscosity should be covered under warranty if all other terms and conditions of the
warranty are met.
Kia OEM Oil Filters
TSB: ENG 114 All Models February 2012